HP 8100n HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 258

Chapter 5 Problem Solving 258 Problems with the Optional Envelope Feeder Situation Envelope jams and envelope feeding problems. Solution z Make sure the envelopes are within the specifications listed on page 343. z Make sure the envelopes are properly loaded. z Make sure the envelope weight on the feeder is down. z Make sure the Optional Envelope Feeder extension is fully pulled out. Multiple envelopes feed The first envelope to be fed must be closer to the pick up roller into the printer. than the others. No envelopes are fed into z Make sure you are not overloading the envelope feeder. the printer. z When loading the envelopes, be sure to push them all the way down to touch the rollers. Printer does not recognize the Optional Envelope Feeder. z Turn the printer off, remove and re-install the Optional Envelope Feeder, then turn the printer back on. z Make sure the Optional Envelope Feeder has been configured in the printer driver. See page 59 for more information on accessing the printer driver. Correcting Output Quality Problems