HP 842c (English) Macintosh Connect * User's Guide - C6419-90001
HP 842c - Deskjet Color Inkjet Printer Manual
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- HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 1
HP DeskJet 840C Series (USB) Printer User's Guide for Macintosh English - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 2
Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-free experience, we back your purchase with HP Customer Care- award-winning service and support that includes: HP Customer Care Online Click your way to a quick solution! HP Customer Care Online is - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 3
written consent of Hewlett-Packard Company. Edition 1, September 1999 © Copyright Hewlett-Packard Company and Apple Computer, Inc. 1999 Portions © Copyright 1989-1999 Palomar Software, Inc. HP DeskJet 800C Series Printers includes printer driver technology licensed from Palomar Software, Inc., www - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 4
Cartridges 28 Cleaning Print Cartridges 29 Damage Resulting from Refilling the Print Cartridges 32 Chapter 4 Getting Help When Things Go Wrong Troubleshooting Tips 33 HP Customer Care 42 Chapter 5 Supplies and Accessories Printer Supplies 45 Printer Quick Start Posters and User's Guide - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 5
Table of Contents Regulatory Notices 55 Limited Warranty Statement 56 HP Year 2000 Warranty 56 Index 57 v - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 6
page 43 for the appropriate telephone number.) Printer Power adapter Power cord Black print cartridge Color print cartridge 6410020 Printer software (CD and/or diskettes) Note: You will need to buy a USB-to-USB printer cable to connect your HP DeskJet printer to your computer. See page 45 for - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 7
the Quick Start Poster for installation. • Turn on balloon help in the Help menu. Move your cursor over any print setting to view an explanation. • Visit the HP web site at http://www.hp.com/support/home_products for the latest product information, troubleshooting, and printer software updates. vii - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 8
Buttons and Lights The buttons on the front of your HP DeskJet printer let you turn the printer on and off, or to resume printing. The lights give you visual cues about the state of your printer. The buttons and lights from top to bottom are: Power Button and Light - Use the Power Button to - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 9
Tray 6410006 Width paper guide The printer sends its completed pages to the OUT tray. The OUT tray has two different positions. Up - For ease of loading media in the IN tray. Down - For printing, flip the OUT tray down. Be sure to slide both paper adjusters to fit snugly against the paper - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 10
printer's exterior surfaces with a soft cloth moistened with water. • Do not lubricate the rod on which the print cartridge cradle moves. Noise is normal when the cradles move back and forth. For information on cleaning print cartridges and the print cartridge cradle, see "Cleaning Print Cartridges - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 11
2 Using Your Printer Software Note: Before you can use your printer, you must have installed the printer and printer software as described on the Quick Start Poster. Choosing Your Printer If you haven't already selected your HP DeskJet as the default printer in the Chooser, you should do so now. To - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 12
Your Printer Software Desktop Printing Desktop printing is useful when you have a number of documents to print at once, or when you have a document that is already formatted for printing on a particular printer. There are two methods to print documents from the desktop. To perform desktop printing - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 13
2 Using Your Printer Software Page Setup - Controlling Page Layout You control settings such as paper size, scaling, page orientation, and watermarks from the HP DeskJet 800 Series Page Setup dialog box. To get to this dialog box: 1 Open the software program used to create your document. 2 From the - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 14
2 Using Your Printer Software Print Dialog Box You control settings such as number of copies, all or specific pages to print, paper type, print quality, page layout, color, and background printing from the HP DeskJet 800 Series Print dialog box. To get to this dialog box, select Print from your - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 15
2 Using Your Printer Software General General is the default panel selected in the Print dialog box menu. This panel lets you select the number of copies you want to print, whether you want to print the entire document or select pages, and whether you want to print from the front of your document - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 16
Using Your Printer Software Paper Type/Quality Choose from a wide range of paper types. Print Quality Draft: Quick printing Normal: Every day printing Best: Highest quality High Resolution Photo: Only for photo media Layout This dialog box allows you to specify the number of pages printed on each - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 17
Using Your Printer Software Color Your HP DeskJet 800C Series Printer uses HP's Color Matching technology to intelligently analyze each element on a page-text, graphics, and photographs- and provide the best color output. Choose: • HP Color Matching (default) • ColorSync • Grayscale (print in shades - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 18
2 Using Your Printer Software Background Printing Choose Background if you want to continue working while printing takes place. If you choose Foreground printing, printing will be faster, but you won't be able to work on other tasks until the printing is complete. Choose: • Background to continue - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 19
2 Using Your Printer Software The following table describes additional features available when using background printing. To access these features from the desktop, double-click the HP DeskJet 840C Series printer icon. Background Printing Options Instructions Delete a print job • Select the job - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 20
2 Using Your Printer Software Printing on Different Types of Paper and Media The HP DeskJet 800C Series printer is designed to encompass so many different types of print media that you're practically set up as a small print shop. This chapter explains how to use the different printing materials - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 21
Your Printer Software Printing Greeting Cards and Hagaki I want to print... 6410039 I should... 1 Slide out both of the paper guides, Inkjet Paper for Hagaki - Print Quality: Choose Normal Layout - Pages per Sheet: 1 - Print Both Sides: Unchecked Guidelines to remember • For best results use HP - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 22
that have clasps or windows. • Avoid envelopes that are shiny or embossed, envelopes with thick, irregular, or curled edges, or envelopes that are wrinkled, torn, or otherwise damaged. • If your software program includes an envelopeprinting feature, follow those instructions instead of the procedure - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 23
Printer Software I want to print... Stack of envelopes 6410013 I should... 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Slide up to 15 envelopes, with their flap side on the left and flap facing up, into the IN tray as far as they will go. 3 Slide the paper guides - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 24
2 Using Your Printer Software Printing Cards I want to print... Cards (index, business, and other small media) 6410039 I should... 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tray. 3 Insert up to 30 cards into the IN tray as far as they will go. - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 25
2 Using Your Printer Software Printing Labels I want to print... 6410014 I should... 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Fan the edges of the label sheets to separate them, then align the label edges. Insert up - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 26
-dry Transparencies. The film coating on HP Premium Inkjet Rapid-dry Transparencies is especially developed to work with HP inks, giving you crisp images and text and the fastest drying times. In addition, they won't jam your printer. Layout - Pages per Sheet: 1 - Print Both Sides: Unchecked 19 - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 27
2 Using Your Printer Software Printing Iron-on Transfers I want to print... I should... 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Load the transfer paper transparent (or glossy) side down. 3 Slide the paper guides snugly against the sheets. 4 Make sure the IN - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 28
2 Using Your Printer Software Printing Banners I want to print... 6410042 I should... 1 Tear off the number of sheets you need (up to 20). 2 Tear off and discard the perforated strips, if any. 3 Slide out the paper guides, and remove all paper from the IN tray. 4 Raise the OUT tray and leave it - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 29
Your Printer Software Printing Posters I want to print... I should... 1 Load paper in the IN tray. 2 Slide the paper guides snugly against the sheets. 3 Make sure the IN tray is pushed in. 4 Choose the print settings that match the type and size of your poster. 5 Print your poster. HP print - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 30
2 Using Your Printer Software Two-Sided Printing I want to print... Manual Two-Sided Printing Book Binding Tablet Binding I should... 1 Remove all paper from the OUT tray. 2 Load paper into the IN tray. 3 Slide the paper guides snugly against the sheets. 4 Make sure the IN tray is pushed in. 5 In - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 31
align the Color and Black print cartridges • Support allows you easy access to links to HP Customer Care Online Simply click a panel, then choose your option(s). Note: The Ink Level tab in the HP DeskJet Utility is not available with all models of HP DeskJet 840C Series printers and configurations - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 32
by choosing the Calibrate panel, you will be prompted to first select your printer if it is not already selected. To select your printer from within the HP DeskJet 800 Series Utility window: 1 Click the Select panel on the Utility window. 2 Select USB. 3 In the Connect To: list, choose the desired - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 33
the part numbers carefully. The print cartridge numbers for the 840C, 842C, and 843C printers are: Black HP No. [15] (equivalent to C6615 Series) Tri-Color HP No. [17] (equivalent to C6625 Series) Note: When a print cartridge runs out of ink, leave the empty cartridge in the cradle until you can - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 34
Using and Caring for Your Print Cartridges To replace a print cartridge: 1 Press the Power Button to turn on the printer. The print cartridges move. 2 Unplug the power cord from the back of the printer. 3 Open the top cover and raise the cradle latch. 4 Lift the print cartridge out of the cradle - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 35
at all times to keep them from drying out or becoming clogged. • If you store an unsealed print cartridge, do so in an airtight plastic container. • Do NOT unplug the printer until printing is complete and the print cartridge cradles have returned to their home position on the right side of the - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 36
for Your Print Cartridges Cleaning Print Cartridges When Do You Need to Clean? Clean the print cartridges if your printed page is missing lines or dots, or if it contains ink streaks. If You See Missing Lines or Dots... Clean the print cartridges from the HP DeskJet 800 Series Utility window by - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 37
for Your Print Cartridges Manually Cleaning the Print Cartridges 1 Press the Power Button to turn the printer on, then lift the top cover. 2 After the print cartridges move to the center and stop, unplug the power cord from the back of the printer. Warning Keep new and used print cartridges out of - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 38
until no ink residue is seen on a clean swab. 3 Reinsert the print cartridges, then close the printer's top cover. 4 Make sure white paper is loaded 6410907 into the IN tray. 5 Reinsert the electrical power cord into the back of the printer. 6 Print a test page. Double-click the HP DeskJet 800 - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 39
and Caring for Your Print Cartridges Damage Resulting from Refilling the Print Cartridges To get the best performance from your printer, Hewlett-Packard recommends using only genuine HP supplies for HP DeskJet printers, including genuine factory-filled HP print cartridges. Damage resulting from the - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 40
can help you determine what the problem is and how to fix it. Be sure cable connections are secure. Check if your question is similar to those listed below and then follow the instructions found in that section: The printer software won't install, what's wrong? See pages 33-34. Why won't it print - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 41
GX software, turn it off. Your HP DeskJet printer is not compatible with QuickDraw GX. 4 Exit all of your software programs. 5 Reinstall the printer software. See the "Install Printer Software" step on the Quick Start Poster or see page 51 in this User's Guide. If you are still having problems with - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 42
all cable connections are secure. You may not have any paper Double-check that the media is placed in the in the IN tray. IN tray correctly. The printer's top cover may be Close the printer's top cover. open. A problem may exist with one of the print cartridges. If the Print Cartridge Status - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 43
4 Getting Help When Things Go Wrong Why won't it print? continued What is the problem? Possible cause A blank page came out of the printer. You may be out of ink. You may have forgotten to remove the vinyl tape from the print cartridge. You may be trying to print a fax. To solve the problem - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 44
programs. You may be using outdated printer software. Check the printer driver you are using. Be sure to check the HP web site at http:// www.hp.com/support/home_products for the most recent software updates. You may be printing a complex document containing graphics or photographs. Be patient - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 45
4 Getting Help When Things Go Wrong What do the flashing lights mean? What is the problem? The Power Light is flashing. The Resume Light is flashing. The Print Cartridge Status Light is flashing. All of the lights are flashing. Possible cause To solve the problem... Your printer may be - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 46
correctly. To solve the problem... 1 Make sure the media is correctly oriented in the IN tray. 2 Make sure the paper guides fit snugly against the media Setup - Controlling Page Layout" on page 6. You may be trying to print text or graphics that are larger than your paper size. Make sure text and - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 47
in the printer software. You may be printing in Draft mode. If you have smearing, you may be using too much ink. You may be running out of ink. You may need to clean the print cartridges. To solve the problem... • Make sure that you are using media intended for HP DeskJet printers. • Print quality - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 48
setting in the Color panel of the Print dialog box. Your print cartridges may be out of alignment. Click the Revert to Defaults button in the Color panel of the Print dialog box. See "Color" on page 10. If the color and black ink aren't lining up on the printed page, go to the HP DeskJet 800 Series - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 49
Care HP DeskJet printers set the standard for quality and reliability, so you have made an excellent choice. Should you need help, however, HP Customer Care's awardwinning service and support is nearby to provide expert advice on using your HP printer or to answer specific questions about a problem - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 50
Poster and this User's Guide for installation and troubleshooting tips. 2 You have checked HP Customer Care Online (see page 42) for product help. 3 If you cannot solve your problem using the above, then call HP Customer Care while you're in front of your computer and printer. Before you call, be - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 51
689 64 11 Support Period You can still get help from HP for a fee. Prices are subject to change without notice. (HP Customer Care Online help printer requires repair and you are within your printer's Limited Warranty period (see page 56, Printer), you will not be charged for the phone support service - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 52
5 Supplies and Accessories Printer Supplies For ordering information see page 47. Part Name Part Number Interface Cables HP USB-Compliant Interface Cable C6518A Print Cartridges Black Tri-color HP No. [15] or C6615 Series HP No. [17] or C6625 Series Power Adapter (worldwide) C6409-60014 - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 53
) C6822A HP Restickables, Large Square InkJet Stickers U.S. letter, 10 sheets (90 stickers) C6823A Note: To find out which recycled papers are recommended for your printer, contact your local HP Sales Office and ask for the HP InkJet Printer Family Paper Specifications Guide, HP part number - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 54
printer supplies or accessories, call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service. In the U.S., you can buy supplies and accessories directly from HP at www.hpshopping.com, or call the HP 07031-141395 Hewlett-Packard GmbH, HP Express Support Ersatzteil- - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 55
Supplies and Accessories • Netherlands: 0 33 450 1808 Fax: 0 33 456 0891 Hewlett-Packard Nederland B. V. Parts Direct Service Basicweg 10 3821 BR AMERSFOORT • Norway: 22735926 Fax: 22735611 Hewlett-Packard Norge A/S, Express Support Drammensveien 169-171 0212 Oslo • Spain: 1 6 31 14 81 Fax: 1 6 31 - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 56
A Setup Instructions Using a USB Connection You can connect your HP DeskJet 800 Series directly to your computer using a USB cable if your computer supports USB (Universal Serial Bus). Before you connect your printer to your computer, make sure your configuration meets these requirements: • Your - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 57
Setup Instructions 3 Insert Print Cartridge a Press Power Button to turn on printer. b Remove vinyl tape from print cartridges. Do NOT touch or remove copper strip on print Black Color cartridges. 6410025 c Open top cover. d For each print cartridge, lift the cradle latch inside the printer - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 58
. c Plug the other end of the USB cable into the USB port on the computer. 5 Install Printer Software a Insert the HP Printer Software CD into your CD-ROM drive. b Double-click the HP DeskJet Mac Installer icon. c Follow the on-screen instructions to complete the installation. Your computer will - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 59
840C model no. C6414A DeskJet 842C model no. C6414B Black Text Print Speed* Draft: 8 pages per min. Mixed Text with Color Graphics Print Speed* Draft: 5 pages per min. Duty Cycle 1,000 pages per month The following apply to the HP DeskJet 840C, 842C, and 843C Series printers. Black TrueType - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 60
to 20 sheets of paper labels Use only U.S. letter-sized or A4sized sheets. Use only paper labels specifically designed for use with HP inkjet printers. up to 50 sheets Media Size Custom size: Width: Length: U.S. letter: Banner U.S. letter: U.S. legal: Executive: U.S. No. 10 envelope: Invitation A2 - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 61
the top, bottom, left, and right margins available for the specific size of paper on which you are printing. When you use nonstandard paper sizes and select the Custom Paper Size setting in the HP print settings box, the paper width must be between 77 and 215 mm (3 and 8.5 inches) and the paper - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 62
Hewlett-Packard Company may cause harmful interference, and void your authority to operate this equipment. Use of a shielded data cable installed and used in accordance with the instructions, can cause harmful interference to radio for help. LED Indicator Statement The display LEDs meet the requirements of - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 63
or inadequate maintenance or modification; b. Software, interfacing, media, parts, or supplies not provided or supported by HP; or c. Operation outside the product's specifications. 4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 64
res photo mode 9 HP color matching 10 HP customer care 43 I I/O interface 52 icons printer status 5 IN tray 2 capacity of 53 index cards printing 17 ink density 40 ordering 45 streaking 29 ink cartridges cleaning 30 ordering 45 installing printer software 33, 34 problems 33, 34 software 33 iron-on - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 65
print cartridges 32 print quality problems 29 print speed vii best mode 52 draft mode 52 normal mode 52 specifications 52 print technology 52 printer accessories vi, 45 cable parallel 45 USB 45 cleaning 3 components vi connections 35 controlling 1, 4 dimensions 52 driver updates, see software - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 66
15 IN 53 IN tray 2 OUT 53 OUT tray 2 troubleshooting, see problems true type text resolution 52 two-sided printing 23 U updates for software 42 urgent print requests 12 USB connection 4 user's guide, ordering 45 Utility window 29 utility window 24, 25, 29, 31 W warranty extensions 44 statement 56 - HP 842c | (English) Macintosh Connect * User's Guide - C6419-90001 - Page 67
of HP DeskJet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Hewlett-Packard has also developed processes to minimize the negative impact of the disposal of the printer at the end of printing life
HP DeskJet 840C Series (USB)
Printer
User’s Guide for Macintosh
English