HP 9000 Superdome SX2000 HP Installation Guide, HP Integrity Superdome/sx2000
HP 9000 Superdome SX2000 Manual
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- HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 1
HP Installation Guide, HP Integrity Superdome/sx2000 and HP 9000 Superdome/sx2000 Servers HP Part Number: 5992-1042 Published: July 2011 Edition: 9 - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 3
of the system and operating system specifics for components in the system. Intended Audience This document is intended for HP trained Customer Support Consultants. Document Organization This document is organized as follows: Chapter 1 This chapter describes how to unpack and inspect the - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 4
website has manuals, tutorials, FAQs, and other reference material. See www.hp.com/go/bizsupport. Website for HP Technical Support HP's IT 2011 HP contact information For the name of the nearest HP authorized reseller: • In the United States, see the HP US service locator website http://welcome.hp. - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 5
. ◦ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, see the HP website: http://www.hp.com/hps. • In other locations, see the Contact HP worldwide (in English) website: http://welcome.hp.com/country/us/en/wwcontact.html. Documentation - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 6
Superdome/sx2000 and HP 9000/sx2000 systems. Installers must have received adequate training, be knowledgeable about the product, and have a good overall background in electronics and customer hardware installation. Introduction The instructions in this chapter are written for Customer Support - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 7
Gathering LAN Information The Support Management Station (SMS) sales order packing slip lists all equipment shipped from HP. Use this packing slip to verify that all equipment ." This box contains the Solution Information Manual and DDCAs. The unpacking instructions are in the plastic bag taped to - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 8
Inspecting the Shipping Containers for Damage HP shipping containers are designed to protect their contents under normal shipping conditions. After the equipment arrives at the customer site, carefully inspect each carton for - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 9
corners, scratches, bent panels, and loose components. NOTE: HP recommends keeping the shipping container and the packaging material. If meet specifications, notify the nearest HP Sales and Service Office. If damage occurred in transit, notify the carrier as well. HP will arrange for replacement or - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 10
part number 24542G) • 9-pin to 9-pin null modem cable Unpacking the Cabinet WARNING! Use three people to unpack the cabinet safely. HP recommends removing the cardboard shipping container before moving the cabinet into the computer room. NOTE: If unpacking the cabinet in the computer room, be sure - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 11
1. Position the packaged cabinet so that a clear area about three times the length of the package (about 12 feet or 3.66 m) is available in front of the unit, and at least 2 feet (0.61 m) are available on the sides. Figure 3 Front of Cabinet Container WARNING! Do not stand directly in front of the - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 12
3. Lift the cardboard corrugated top cap off the shipping box. 4. Remove the corrugated sleeves surrounding the cabinet. CAUTION: Cut the plastic wrapping material off rather than pulling it off. Pulling the plastic covering off creates an ESD hazard to the hardware. 5. Remove the stretch wrap, the - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 13
damage can be repaired by replacing the damaged part. If you find extensive damage, you might need to repack and return the entire cabinet to HP. Inspecting the Cabinet To inspect the cabinet exterior for signs of shipping damage, follow these steps: 1. Look at the top and sides for dents, warping - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 14
14 Installing the System - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 15
Moving the Cabinet Off the Pallet 1. Remove the shipping strap that holds the BPSs in place during shipping (Figure 8 (page 15)). Failure to remove the shipping strap will obstruct air flow into the BPS and FEPS. Figure 8 Shipping Strap Location 2. Remove the pallet mounting brackets and pads on the - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 16
Figure 9 Removing the Mounting Brackets WARNING! Do not remove the bolts on the mounting brackets that attach to the pallet. These bolts prevent the cabinet from rolling off the back of the pallet. 3. On the other side of the pallet, remove only the bolt on each mounting bracket that is attached to - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 17
Figure 10 Positioning the Ramps WARNING! Do not attempt to roll a cabinet without help. The cabinet can weigh as much as 1400 pounds (635 kg). Three people are required to roll the cabinet off the pallet. Position one person at the rear of the cabinet and one person on each side. WARNING! Do not - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 18
HP Sales and Support Office regarding shipment. Before shipping, place a tag on the container or equipment to identify the owner and the service . Repackaging To repackage the cabinet, follow these steps: 1. Assemble the HP packing materials that came with the cabinet. 2. Carefully roll the cabinet - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 19
4. Reattach the ramps to the pallet. 5. Replace the plastic antistatic bag and foam inserts. 6. Replace the cardboard surrounding the cabinet. 7. Replace the cardboard caps. 8. Secure the assembly to the pallet with straps. The cabinet is now ready for shipment. Setting Up the System After a site is - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 20
2. Remove the cardboard from the blower housing (Figure 13). This cardboard protects the housing baffle during shipping. If it is not removed, the fans can not work properly. Figure 13 Removing Protective Cardboard from the Housing NOTE: Double-check that the protective cardboard has been removed. - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 21
4. Using the handles on the housing labeled Blower 0 Blower 1, align the edge of the housing over the edge at the top front of the cabinet, and slide it into place until the connectors at the back of each housing are fully mated (Figure 15). Then tighten the thumbscrews at the front of the housing. - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 22
Figure 16 Installing the Blowers 7. Tighten the thumbscrews at the front of each blower. 8. If required, install housings on any other cabinets that were shipped with the system. Attaching the Side Skins and Blower Side Bezels Two cosmetic side panels affix to the left and right sides of the system. - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 23
Figure 17 Attaching the Rear Side Skin 3. Attach the skin without the lap joint (Front) over the top bracket and under the bottom bracket and gently slide the skin into position. Setting Up the System 23 - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 24
Figure 18 Attaching the Front Side Skins 4. Push the side skins together, making sure the skins overlap at the lap joint. Attaching the Blower Side Bezels The bezels are held on at the top by the bezel lip, which fits over the top of the blower housing frame, and are secured at the bottom by tabs - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 25
step 4 for the skins on the other side of the cabinet. 6. To secure the side bezels to the side skins, attach the blower bracket locks (HP part number A5201-00268) to the front and back blowers using a T-20 driver. There are two blower bracket locks on the front blowers and two - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 26
Attaching the Leveling Feet and Leveling the Cabinet After positioning the cabinet in its final location, to attach and adjust the leveling feet, follow these steps: 1. Remove the leveling feet from their packages. 2. Attach the leveling feet to the cabinet using four T-25 screws. Figure 20 - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 27
Figure 21 Installing the Lower Front Door Assembly 4. Using a T-10 driver, secure the lower door bezel to the front door chassis with 10 of the screws provided. Insert all screws loosely, then tighten them after the bezel is aligned. 5. While another person holds the upper door bezel near the door - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 28
located on the right side of the door. 2. Slide the bezel over the blower housing frame, hooking the lip of the bezel onto the cross support of the blower housing while holding the bottom of the bezel. Rotate the bezel downward from the top until the bottom snaps in place (Figure - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 29
on the right side of the front door. 2. Position the bezel over the blower housing frame, hooking the lip of the bezel onto the cross support of the blower housing (Figure 24 (page 30)). Setting Up the System 29 - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 30
method of grounding is to connect the green power cord safety ground to the site ground point through the power cord receptacle wiring. HP does not recommend cabinet grounding. Treat cabinet grounding as auxiliary or additional grounding over and above the ground wire included within the supplied - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 31
1. Ensure that the site AC power supply circuit breakers serving the cabinet are set to OFF. 2. Ensure that the cabinet main circuit breaker is set to OFF. 3. Touch one test probe to the site AC power supply ground source. 4. Touch the other test probe to an unpainted metal surface of the cabinet. - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 32
Figure 25 PDCA Assembly for Options 6 and 7 Figure 26 A 4-Wire Connector 32 Installing the System - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 33
Figure 27 A 5-Wire Connector To install the PDCA, follow these steps: WARNING! Make sure the circuit breaker on the PDCA is OFF. 1. Remove the rear PDCA bezel by removing the four retaining screws. 2. Run the power cord down through the appropriate opening in the floor tile. 3. Insert the PDCA into - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 34
the PDCA and local electrical specifications. If the voltage values do not match the specifications, have the customer contact an electrician to troubleshoot the problem. Figure 29 Checking PDCA Test Points (5-Wire) Table 3 4- and 5-Wire Voltage Ranges 4-Wire 5-Wire L2 to L3: 200-240 V L1 to - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 35
UPS, see applicable UPS documentation for information to connect the server and to check the UPS output voltage. UPS User Manual documentation is shipped with the UPS and is available at www.hp.com/go/bizsupport. 1. Verify that site power is OFF. 2. Open the site circuit breakers. 3. Verify that the - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 36
11. Check that the indicator LED on each power supply is lit. See Figure 31. Figure 31 Power Supply Indicator LED Removing the EMI Panels Remove the front and back electromagnetic interference (EMI) panels to access ports and to visually check whether components are in place and the LEDs are - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 37
1. Using a T-20 driver, loosen the captive screw at the top center of the front EMI panel (Figure 32). Figure 32 Removing Front EMI Panel Screw 2. Use the handle provided to remove the EMI panel and set it aside. When in position, the EMI panels (front and back) are tightly in place. Removing them - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 38
cables is a significant task in the installation process. Efficient cable routing is important not only for the initial installation, but also to aid in future service calls. The most efficient use of space is to route cables so that they are not crossed or tangled. Figure 35 (page 39) illustrates - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 39
Figure 35 Routing I/O Cables To route cables through the cable groomer at the bottom rear of the cabinet, follow these steps: 1. Remove the cable access plate at the bottom of the groomer. 2. Beginning at the front of the cabinet, route the cables using the following pattern: a. Route the first - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 40
The SMS software and 3 Revisions of Superdome Firmware history are preloaded at the factory. NOTE: The SMS Shelf may or may not be installed in the factory prior to shipping. Installing the SMS Support Shelf 1. Unpack the HP Compaq 6200 Pro Series SMS and Support Shelf from their respective shipping - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 41
2. Install the Support Shelf Rack at the U15 position in the 10KG2 Rack and place the SMS PC onto the shelf. See the following: Connecting the SMS to the Superdome The Superdome Cookbook document is found through the following website (requires authentication): http://athp.hp.com/portal/site/sig/ - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 42
Superdome Firmware Downloading Procedure Go to the following URL (requires authentication): http://intranet.hp c:\Program Files\Hewlett-Packard\EIT Superdome Firmware Instructions NOTE: Reference to pa or \sxX000\X.Xx directory. Example 1 Directory Example sx2000\8.7f 2. Copy the h_ipf_(pa or iA - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 43
HP-UX SMS 1. Create a /opt/firmware/sxX000/X.Xx directory. Example 2 Directory Example sx2000 HP Splash screen with the HP logo may HP factory image will begin the system recovery process even if the prompt is not displayed. • If the HP instructions. • If the HP can be ordered from HP. • A replacement - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 44
of the desktop PC must be provided. • Place an order for the following product: HP Compaq 6200 Pro Series™ QT042AW #ABA 3. When the HP Recovery Manager begins, follow the step-by-step instructions. Configuring the Event Information Tools There are three tools included in the Event Information Tools - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 45
IMPORTANT: The 48 V switch on the front panel must be OFF. 4. Turn on the ac breakers on the PDCAs at the back of the each cabinet. • In a large complex, power on the cabinets in one of the two following orders: ◦ 9, 8, 1, 0 ◦ 8, 9, 0, 1 • On the front and back panels, the HKP and the Present LEDs - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 46
existing SMS configuration, make the appropriate modifications to add in the Superdome/sx2000 SMS LAN configuration. Unlike earlier systems, which required the MP to be connected to the private LAN, the sx2000 system MP now connects to the customer's LAN through the appropriate - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 47
1. Connect one end of the RJ-45 LAN cable to the LAN port on the MP (Figure 39). Figure 39 MP LAN Connection Location 2. Connect the other end of the LAN cable to the customer-designated LAN port. Obtain the IP address for the MP from the customer. Connect the dial-up modem cable between the MP - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 48
TIP: Write down the information, as it may be required for future troubleshooting. If you are not already in the Command Menu, enter ma to alphanumerics, dash (-), under score (_), period (.), or the space character. HP recommends that the name be a derivative of the complex name. For example - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 49
: ffffffff-ffff-ffff-ffff-ffffffffffff Creator Manufacturer : hp Creator Product Name : superdome server SD32B Creator Serial Number : USRxxxxxxxx OEM Manufacturer BCH prompt in the case of an HP 9000/sx2000 server). To connect to the MP, follow these steps: Booting and Verifying the System 49 - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 50
1. On the SMS, open the following command prompt windows: • One console window for each partition (MP CO option) • One for initializing the RS command from the MP • One for monitoring partition status (MP VFP option) In each window, connect to the MP by entering the following: telnet - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 51
Figure 44 MP Command Option 5. In the another window, open the Virtual Front Panel (VFP) by entering vfp at the MP prompt (Figure 45). Use this window to observe partition status. Figure 45 MP Virtual Front Panel 6. From the VFP menu, enter s to select the whole system, or enter the partition number - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 52
systems, follow the procedure in "Booting the HP Integrity Superdome/sx2000 to an EFI Shell" (page 52). 3. For HP 9000/sx2000 systems, follow the procedure in "Booting an HP 9000 sx2000 Server to BCH" (page 54). Booting the HP Integrity Superdome/sx2000 to an EFI Shell After powering on or using - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 53
Figure 48 HP Integrity Superdome/sx2000 EFI Boot Manager Use the up and down arrow keys on the keyboard to highlight EFI Shell (Built-in) and press Enter. Do this for - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 54
Figure 50 HP Integrity Superdome/sx2000 Partitions at System Firmware Console Booting an HP 9000 sx2000 Server to BCH After you capability COnfiguration menu INformation menu SERvice menu Displays or sets boot values Displays hardware information Displays service commands DIsplay HElp [ - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 55
1. To observe the power status, enter ps at the CM> prompt. A status screen similar to the one in Figure 51 appears. Figure 51 Power Status First Window 2. At the Select Device: prompt, enter b then the cabinet number to check the power status of the cabinet. Observe Power Switch: on and Power: - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 56
UGUY board. IMPORTANT: You must resolve any problems you find as a result of running JET Guide, JUST Users Guide, and other related documentation for testing located in: • \opt\scansw\docs\stt directory on the Windows® Support Management Station • /opt/scansw/docs/stt directory on the HP-UX Support - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 57
has been run, you can run all the appropriate diagnostics for this system. See the offline diagnostic environment (ODE) documentation for instructions. Attaching the Rear Kick Plates Kick plates protect cables from accidentally being disconnected or damaged and add an attractive cosmetic touch to - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 58
Figure 54 Attaching Rear Kick Plates 4. Perform steps 1-3 on the right kick plate. 5. Position the upper flange of the center kick plate under the I/O trays complementary mounting bracket, to retain the center kick plate top flanges. No top screws are needed on the center kick plate. Orient this - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 59
Figure 55 Cell Board Ejectors 4. Reinstall the front EMI panel (Figure 56). Figure 56 Front EMI Panel Flange and Cabinet Holes a. Hook the flange at the lower corners of the EMI panel into the holes on the cabinet. b. Position the panel at the top lip, and lift the panel up while pushing the bottom - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 60
, make the appropriate notations in the Gold Book shipped with the system. • Obtain customer acceptance (if required). Be sure to thank the customer for choosing HP. 60 Installing the System - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 61
Index A ac power verification 4-wire PDCA, 31 5-wire PDCA, 31 AC0 Present LED, 46 AC1 Present LED, 46 B bezel attaching front bezel, 29 attaching rear bezel, 28 attaching side bezels, 22 blower bezels (See also "bezel"), 22 blower housings installing, 19 unpacking, 19 booting checking cabinet power - HP 9000 Superdome SX2000 | HP Installation Guide, HP Integrity Superdome/sx2000 - Page 62
, 18 routing I/O cables, 38 S signoff, customer, 60 site of installation, 19 site preparation verification, 7 skins, attaching, 22 subnet mask, 48 Support Management Station private LAN IP address, 47 private LAN port designations, 48 T tilt indicator description, 8 62 Index shown in diagram
HP Installation Guide, HP Integrity
Superdome/sx2000 and HP 9000
Superdome/sx2000 Servers
HP Part Number: 5992-1042
Published: July 2011
Edition: 9