HP 910 User Guide

HP 910 Manual

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  • HP 910 | User Guide - Page 1
    HP 910 Printer HP Photosmart Software Help
  • HP 910 | User Guide - Page 2
    Accessibility Your HP printer provides a number of features that make it accessible for people with disabilities. Visual The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features. It also supports most assistive
  • HP 910 | User Guide - Page 3
    ...13 Paper guide...14 Output tray...14 Fold the paper trays...15 Print cartridges...17 Use print cartridges...17 Ink-backup mode...18 Ink-backup mode output...19 Exit ink-backup mode...19 4 Connect the printer...20 5 Print photos Print borderless photos...21 Print photos with a border...23 HP Real
  • HP 910 | User Guide - Page 4
    ...55 Ink Status window...55 Download printer software updates 56 9 Maintenance Install print cartridges...57 Print cartridge combinations 57 Selection numbers...57 Printing with one print cartridge 58 Installation instructions...58 Align print cartridges...60 Automatically clean print cartridges
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    the new print settings 85 If you continue to have problems 85 A HP support Ink cartridge warranty information 86 Support process...86 HP support by phone...87 Phone support period...87 Placing a call...87 After the phone support period 87 B Technical information Printer specifications...88 3
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    use...89 Plastics...89 Material safety data sheets 89 Recycling program...89 HP inkjet supplies recycling program 89 Energy consumption...89 Disposal of waste equipment by about the power cord 92 Toxic and hazardous substance table 92 HP 910 Printer declaration of conformity 93 Index...94 4
  • HP 910 | User Guide - Page 7
    default print settings, and download printer software updates. Learn how to install and care for print cartridges, view how much ink is left in a print cartridge, print a test page, and remove ink stains. Find a solution to a hardware or software problem. Find out how to contact HP support. Order
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    Chapter 1 (continued) Section HP inkjet supplies recycling program Description Find out how to recycle print cartridges. Welcome 6 Welcome
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    HP Printer is equipped with several exciting features: • User friendly: Easy to install and operate. • Borderless printing: Print 4 x 6 inch photos to the edges of the paper by using the borderless printing feature. • Ink level indicator: Know the approximate ink level of each print cartridge with
  • HP 910 | User Guide - Page 10
    3 Get started • The printer at a glance • Buttons and lights • Paper trays • Print cartridges • Ink-backup mode The printer at a glance Click the links below to learn about the printer features. 1 Buttons and lights 2 Paper trays Get started 1 Print cartridges 2 Ink-backup mode 8 Get started
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    1 USB port Buttons and lights Use the printer buttons to turn the printer on and off and cancel a print job. The printer lights give you visual cues about the status of the printer. 1 Power button and light 2 Cancel button Buttons and lights 9 Get started
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    Chapter 3 Power button and light Use the Power button to turn the printer on and off. It can take a few seconds for the printer to turn on after you press the Power button. 1 Power button and light The Power light flashes when the printer is processing. CAUTION: Always use the Power button to turn
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    Cancel button The printer has a Cancel button. 1 Cancel button Pressing the Cancel button cancels the current print job or print cartridge alignment job. Paper trays For information about the paper trays, select one of these topics. • Unfold the paper trays • Input tray • Paper guide • Output tray
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    Chapter 3 Unfold the paper trays To unfold the paper trays 1. Raise the printer cover. 2. Lower the input tray. 3. Lower the output tray. Get started 12 Get started
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    4. Pull out the output-tray extension, and then unfold the output-tray extension stop. 5. Lower the printer cover. Input tray The input tray holds paper or other media. 1 Input tray Paper trays 13 Get started
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    Chapter 3 Paper guide Print on different sizes of media by sliding the paper guide to the right or to the left. Output tray Printed pages are deposited in the output tray. 1 Output tray Raise the printer cover and the output tray to load paper or other media. Lower the printer cover and the output
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    Fold the paper trays To fold the paper trays 1. Remove paper or other media from the paper trays. 2. Raise the printer cover. 3. Fold the output-tray extension stop, and then push the output-tray extension into the output tray. Get started Paper trays 15
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    Chapter 3 4. Raise the output tray. 5. Raise the input tray. 6. Reach underneath the input tray, and then lift the tray until it locks into place. 7. Lower the printer cover. 16 Get started Get started
  • HP 910 | User Guide - Page 19
    the black print cartridge and install a photo print cartridge. The photo print cartridge, in combination with the tri-color print cartridge, provides you with virtually grain-free photos. Replace print cartridges When buying print cartridges, look for the print cartridge selection number. You can
  • HP 910 | User Guide - Page 20
    a replacement print cartridge, see Installation instructions. Ink-backup mode In the ink-backup mode, the printer operates with only one print cartridge. The ink-backup mode is initiated when a print cartridge is removed from the print cartridge cradle. NOTE: When the printer operates in ink-backup
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    grayscale. NOTE: HP does not recommend using the photo print cartridge for ink-backup mode. Exit ink-backup mode Install two print cartridges in the printer to exit ink-backup mode. For information about installing a print cartridge, see Installation instructions. Get started Ink-backup mode 19
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    connects to the computer with a universal serial bus (USB) cable. NOTE: For best printing performance, use a USB 2.0 compatible cable. For instructions about connecting the printer with a USB cable, see the Setup Guide that came with the printer. NOTE: A USB cable might not be packaged with your
  • HP 910 | User Guide - Page 23
    (10 x 15 cm with 1.25 cm tab). • Do not print borderless photos in ink-backup mode. Always have two print cartridges installed in the printer. For more information, see Ink-backup mode. • Open the file in a software program such as HP Photosmart Software and resize the photo. Ensure that the size
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    Slide the paper guide firmly against the edge of the paper. Print photos 9. Lower the printer cover. Print NOTE: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the photo
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    that appear in the Printer Properties dialog box. Print photos with a border Guidelines • For maximum fade resistance, use HP Premium Plus Photo Paper instructions. • Do not exceed the paper tray capacity: 15 sheets of photo paper. Prepare to print 1. Raise the printer cover. 2. Slide the paper guide
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    5 8. Slide the paper guide firmly against the edge of the paper. 1 Small photos Print photos 2 Large photos 9. Lower the printer cover. Print NOTE: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow
  • HP 910 | User Guide - Page 27
    tri-color print cartridge, provides virtually grain-free photos. It offers exceptional fade resistance for photos that are printed on HP Premium Plus Photo Paper. Print photos The photo print cartridge can be purchased separately if it is not included with your printer. HP Real Life Technologies
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    print cartridge ▲ To install the photo print cartridge, remove the black print cartridge from the printer, and then install the photo print cartridge in the right side of the print cartridge cradle. NOTE: To learn how to install a print cartridge, see Installation instructions. To protect a print
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    the curl until the paper lies flat. Photo paper should be flat before it is printed on. Save money when printing photos To save money and ink when printing photos, use HP Everyday Photo Paper and set the print quality to Normal. HP Everyday Photo Paper is designed to create quality photos with less
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    maximizing the quality of your printouts with printing tips. Printer software: Learn about the printer software. Print e-mail Guidelines Do not exceed the paper tray capacity: 80 sheets of plain paper. Prepare to print 1. Raise the printer cover. 2. Slide the paper guide all the way to the left
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    the paper guide firmly against the edge of the paper. Print other documents 8. Lower the printer cover. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click General Everyday Printing or Fast/Economical Printing, and then
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    tray. 7. Slide the paper guide firmly against the edge of the paper. Print other documents 8. Lower the printer cover. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click General Everyday Printing, and then specify the
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    output tray. 7. Slide the paper guide firmly against the edge of the paper. Print other documents 8. Lower the printer cover. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Presentation Printing, and then specify the
  • HP 910 | User Guide - Page 34
    or windows • Thick, irregular, or curled edges • Shiny or embossed coatings • Wrinkles, tears, or other damage • You can print a not exceed the paper tray capacity: 10 envelopes. Prepare to print 1. Raise the printer cover. 2. Slide the paper guide all the way to the left. 3. Raise the output tray
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    short edge should point toward the printer. 5. Push the cards into the printer until they stop. 6. Lower the output tray. 7. Slide the paper guide firmly against the edge of the cards. Print other documents 8. Lower the printer cover. Print 1. Open the Printer Properties dialog box. 2. Click the
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    index cards and other small media Guidelines Do not exceed the paper tray capacity: 20 cards. Prepare to print 1. Raise the printer cover. 2. Slide the paper guide all the way to the left. 3. Raise the output tray, and then remove all paper from the input tray. 4. Place the cards in the right
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    guide firmly against the edge of the sheets. Print other documents 9. Lower the printer cover. Print NOTE: If your software program includes a label printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer
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    instructions that are included with the CD/DVD tattoo for the most current printing tips. • To avoid damaging the printer, do not feed a CD/DVD tattoo through the printer of CD/DVD tattoo paper. Prepare to print 1. Raise the printer cover. 2. Slide the paper guide all the way to the left. 3. Raise
  • HP 910 | User Guide - Page 39
    features that appear in the Printer Properties dialog box. Print transparencies Guidelines • For great results, use HP Premium Inkjet Transparency Film. • Do not exceed the paper tray capacity: 20 transparencies. Prepare to print 1. Raise the printer cover. 2. Slide the paper guide all the way to
  • HP 910 | User Guide - Page 40
    file in a software program and assign the brochure size. Ensure that the size corresponds to the paper size on which you want to print the brochure. • Do not exceed the paper tray capacity: 30 sheets of brochure paper. Prepare to print 1. Raise the printer cover. 2. Slide the paper guide all the way
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    an appropriate HP inkjet paper. • Orientation: Portrait or Landscape • Size: An appropriate paper size • Two-sided printing: Manual For more information, see Two-sided printing. 4. Click OK to print. Use the What's This? help to learn about the features that appear in the Printer Properties dialog
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    Chapter 6 9. Lower the printer cover. Print NOTE: If your software program includes a greeting card printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box. 2. Click the Features tab,
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    7. Slide the paper guide firmly against the edge of the paper. Print other documents 8. Lower the printer cover. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Two-sided (Duplex) Printing. 4. In the Print On Both Sides
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    edges of the sheets and tape the sheets together. • Do not exceed the paper tray capacity: 80 sheets of paper. Prepare to print 1. Raise the printer cover. 2. Slide the paper guide all the way to the left. 3. Raise the output tray. 4. Place plain paper in the right side of the input tray. The
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    Check that the number of tiles that are selected matches the number of sheets for the poster, and then click OK. 7. Select any other print settings that tray capacity: 10 iron-on transfers. Prepare to print 1. Raise the printer cover. 2. Slide the paper guide all the way to the left. 3. Raise the
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    Chapter 6 7. Slide the paper guide firmly against the edge of the paper. Print other documents 8. Lower the printer cover. Print NOTE: If your software program includes an iron-on transfer printing feature, follow the instructions that are provided with the software program. Otherwise, follow the
  • HP 910 | User Guide - Page 47
    the Print Page button. Recycle or discard the test page. Printing shortcuts Use printing shortcuts to print with print settings that you use often. The printer software has several specially designed printing shortcuts that are available in the Printing Shortcuts list. Printing tips Printing tips
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    Shortcuts list, you can create your own printing shortcuts. If you frequently print on transparency film, for example, you can create a printing shortcut by selecting the Presentation Printing shortcut, changing the paper type to HP Premium Inkjet Transparency Film, and then saving the modified
  • HP 910 | User Guide - Page 49
    software automatically resizes the document text and images to fit on the printed page. To print multiple pages on a single sheet of paper 1. Open the Printer Properties dialog box. 2. Click the Features tab. 3. In the Pages Per Sheet drop-down list, select the number of pages that you want to
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    click Two-sided (Duplex) Printing. 4. In the Print On Both Sides drop-down list, click Manually. 5. Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first. 6. After the odd-numbered pages have been printed, reload the printed pages with the
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    size, select its name in the Size drop-down list. Select a paper type When printing a higher-quality document, HP recommends that you select a specific paper type. To select a specific paper type 1. Open the Printer Properties dialog box. 2. Click the Features tab. 3. Click More in the Paper Type
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    setting, the printer software displays the optimized dots per inch (dpi) that the HP Printer printer will print. Printing in maximum dpi takes longer than printing with other settings and requires a large amount of disk space. NOTE: If a photo print cartridge is also installed, the print quality is
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    , click Maximum dpi. NOTE: To view the maximum dpi that the HP Printer printer will print, click Resolution. 5. Select any other print settings that you want, and then click OK. Resize a document Use the printer software to print a document that is formatted for one paper size on another paper size
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    that you want, and then click OK. The printer prints the odd-numbered pages first. 6. After the odd-numbered pages have been printed, reload the printed pages, with the printed side facing up according to the document orientation, portrait or landscape. Figure 7-1 Portrait Figure 7-2 Landscape
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    learn more about specific print settings. • View the Ink Status window for the approximate ink level of each print cartridge. • Download printer software updates for the latest features and improvements. Make the HP Printer the default printer You can set the HP Printer as the default printer to use
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    , and then click Printer Settings. 3. Make changes to the print settings, and then click OK. Printer Properties dialog box The printer is controlled by software that is installed on your computer. Use the printer software, also known as the printer driver, to change the print settings for a document
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    chose not to show the Ink Status window but now want it to appear when you print, follow these steps: 1. For Windows 2000, click Start, and then click Settings. For Windows XP, click Start, and then click Printers and Faxes. A list that includes the printers installed on your computer is displayed
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    of the software is displayed in the HP Update window. 4. If a software update is available, select the check box beside the update name. 5. Click Install. 6. Follow the onscreen instructions. Download HP Photosmart Software Installing the printer software update you download from the HP Web site
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    print cartridges When you need to replace print cartridges, make sure you have the correct print cartridges for your printer, and then install them in the print cartridge cradle. • Print cartridge combinations • Selection numbers • Printing with one print cartridge • Installation instructions Print
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    numbers, open the printer Toolbox, click the Estimated Ink Level tab, and then click the Print Cartridge Information button. Printing with one print cartridge The printer can operate with only one print cartridge installed. For more information, see Ink-backup mode. Installation instructions
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    the printer. 1 Remove plastic tape CAUTION: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. Install print cartridges 59
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    print cartridges, see Maintain print cartridges. For information about recycling empty print cartridges, see HP inkjet supplies recycling program. WARNING! Keep both new and used print cartridges out of the reach of children. Align print cartridges After installing a print cartridge, align the print
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    tri-color print cartridge and a photo print cartridge are installed in the printer. 3. Open the printer Toolbox. 4. On the Device Services tab, click the Align the Print Cartridges button. The Align the Print Cartridges dialog box is displayed. 5. Click the Align button. The HP Printer prints a test
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    Maintenance Chapter 9 View estimated ink levels Follow these instructions to view the estimated ink levels of the print cartridges that are installed in the printer: NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process,
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    Maintenance 1 Ink nozzles (do not touch) 2 Copper contacts 3. Repeat this process until no ink residue or dust appears on the swab. 4. Insert the print cartridges in the HP Printer, and then close the cover. For more information, see Installation instructions. Manually clean print cartridges 63
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    a photo print cartridge from the printer, store it in a print cartridge protector to prevent the ink from drying out. If you do not have a print cartridge protector, you can use an airtight plastic container to protect your print cartridge. For more information, see Installation instructions. • Keep
  • HP 910 | User Guide - Page 67
    following tasks: • Align print cartridges • Automatically clean print cartridges • Calibrate color • Print a test page • View estimated ink levels To open the printer Toolbox 1. Open the Printer Properties dialog box. 2. Click the Features tab, and then click the Printer services button. The Toolbox
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    10 Shop for ink supplies To find the print cartridge reorder number, see the printed documentation that came with the HP Printer. You can also use the software that came with the HP Printer to find out the reorder number for the print cartridge. You can order print cartridges online from the HP Web
  • HP 910 | User Guide - Page 69
    cartridge, follow the instructions in Print cartridge is faulty or not installed properly to resolve the problem. "Print cartridge carriage is stalled" message If the printer stalls while you are printing a document, follow the instructions in Printer is stalled. Troubleshooting Troubleshooting
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    slot" message If you receive this error message, the print cartridge is installed in the wrong side of the print cartridge cradle. Follow the instructions in "Print cartridge is in the wrong slot" message to resolve the problem. "Printing in ink-backup mode" message If you receive this error message
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    USB cable. Solution: NOTE: This is not a problem if you are using Windows 2000. If you are using Windows 2000 and this message is displayed, you can continue with the software installation. To resolve the problem 1. Disconnect the USB cable from the printer. 2. Disconnect the power cord from the
  • HP 910 | User Guide - Page 72
    D:\setup.exe. b. When prompted, click Remove All. 3. Reinstall the printer software: a. Insert the printer software CD into the drive. b. Follow the onscreen instructions to finish the installation. 4. Restart the antivirus program. Power light is on or flashing Troubleshooting 1 Power light 70
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    then click the Printer services button. Use the printer tools to perform the following tasks: • View estimated ink levels. • Clean the print cartridges. • Calibrate the printer. • Print a test page. • Perform other functions as needed. Printer does not print If the printer does not print, check the
  • HP 910 | User Guide - Page 74
    and then click Printers. For Windows XP, click Start, and then click Printers and Faxes. For Windows Vista, click Start, click Control Panel, and then click Printers. 2. Double-click the name of the HP Printer. 3. Click the Printer menu, and then click Pause Printing. 4. Click the Printer menu again
  • HP 910 | User Guide - Page 75
    , see Installation instructions. 3. Make sure the tri-color print cartridge is installed in the left side of the cradle and the black or photo print cartridge is installed in the right side of the cradle. 4. Check for and clear any paper jam. For more information, see Paper jam. 5. Lower the printer
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    . For more information, see Ink-backup mode. To increase the print speed, use two print cartridges in the printer. Printer software is outdated Outdated printer software might be installed. For information about updating the printer software, see Download printer software updates. Computer does not
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    print cartridges. 5. If the print cartridge has the wrong selection number, install a new print cartridge. For more information, see Installation instructions. 6. Close the printer cover. If the Power light is not flashing, then the problem is fixed. Print cartridge problems 75 Troubleshooting
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    cover. For more information, see Installation instructions. If the Power light is not flashing, the problem is solved. If the Power light is flashing, go to step 4. 4. Manually clean the print cartridge. 5. Reinsert the print cartridge in the printer and close the printer cover. If the Power light
  • HP 910 | User Guide - Page 79
    on how to replace print cartridges, see Replace print cartridges. "Printing in ink-backup mode" message Cause: When the printer detects that only one print cartridge is installed, ink-backup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the
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    paper in the input tray. 9. Reconnect the printer power cord to the electrical outlet. 10. Turn on the printer. 11. Reprint the document. NOTE: If paper jams occur frequently, try using a heavier paper. See Printer specifications for paper weight specifications. 78 Troubleshooting Troubleshooting
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    printer also might print on multiple sheets if different paper types are loaded in the printer. For example, photo paper might be mixed with plain paper. Empty the paper tray and load only the paper type that is appropriate for the document that you are printing. Paper problems 79 Troubleshooting
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    printing in grayscale, select High Quality under Print in Grayscale on the Color tab. • Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer when printing borderless documents. For more information, see Ink-backup mode. Troubleshooting 80
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    For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned. If the problem is not caused by the guide fits firmly against the edge of the paper. 4. Follow loading instructions for the paper type. Fading occurs on the edges of a photo Troubleshooting
  • HP 910 | User Guide - Page 84
    that the software application you are using supports borderless printing. For small photo paper with a tear-off tab If the border appears below the tear-off tab, then remove the tab. If the border appears above the tear-off tab, then align the print cartridges. Troubleshooting 82 Troubleshooting
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    problem, investigate other causes, such as the image file or software program. For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. This section contains the following topics: • Faded prints with ink streaks • Prints are faded • Blank pages print Faded prints
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    be attached to the print cartridges. Verify that the plastic tape has been removed from the print cartridges. 1 Remove plastic tape • The print cartridges might be out of ink. Replace one or both empty print cartridges. For more information, see View estimated ink levels. Document is misprinted
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    print settings within the software program. If you continue to have problems If you continue to have problems after investigating the troubleshooting topics, shut down your computer and then restart it. If you still have questions after restarting your computer, visit HP Technical Support at www.hp
  • HP 910 | User Guide - Page 88
    following features: • Fast access to qualified online support specialists • Software and driver updates for your HP Printer • Valuable HP Printer and troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that are available when you register your
  • HP 910 | User Guide - Page 89
    , the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply. Placing a call Call HP support while you are in front of the computer and the HP Printer. Be prepared to provide the following information: • Device model number (located on the label on the front of the
  • HP 910 | User Guide - Page 90
    HP Printer has the following specifications and requirements. Physical specifications Printer dimension: 143.5 mm high x 492 mm wide x 206 mm, 414 mm extended deep (5.65 inches high x 16.9 inches wide x 8.12 inches, 16.3 inches extended deep) Printer weight (without print cartridges The number of
  • HP 910 | User Guide - Page 91
    /hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more
  • HP 910 | User Guide - Page 92
    Appendix B Disposal of waste equipment by users in private households in the European Union Technical information Regulatory notices • FCC statement • LED indicator statement • Notice to users in Korea 90 Technical information
  • HP 910 | User Guide - Page 93
    • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • Toxic and hazardous substance table • HP 910 Printer declaration of conformity FCC statement Technical information LED indicator statement Notice to users in Korea Regulatory notices 91
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    Appendix B VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Toxic and hazardous substance table Technical information 92 Technical information
  • HP 910 | User Guide - Page 95
    HP 910 Printer declaration of conformity Technical information Regulatory notices 93
  • HP 910 | User Guide - Page 96
    2 HP Photosmart Software downloading 56 I index card printing 34 ink low 76 Ink Status window 55 ink, removing ink from skin and clothing 62 ink-backup mode 18 input tray 13 installation program stops 68 installing print cartridges 57 iron-on transfer printing 43 L label printing 35 letter printing
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    manually 63 faulty 76 installing 57 low on ink 76 maintaining 64 not installed properly 76 ordering information 62 photo print cartridge 25 problem message 76 selection numbers 57 used with the printer 17 Print or ink cartridges ordering 66 print preview 48 print quality blank pages print 84 print
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    83 printer 67 printer does not feed paper 79 printer is not printing 71 printer is stalled 73 printer name does not appear 70 text and images are misaligned 85 unwanted border on photo 81 two-sided printing 48 U Unknown Device message 69 updates downloading for software 56 HP Photosmart Software 56
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HP 910 Printer
HP Photosmart Software Help