HP 950c (English) Windows Connect * User's Guide - C6428-90035 - Page 45

Setup, PhotoREt, HP DeskJet Toolbox, Configuration, Attempt to Use Hardware ECP, Apply - drivers

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Getting Help When Things Go Wrong 4 Why won't it print? continued What is the problem? The printer is really slow. Possible cause To solve the problem... Your computer may have less than the minimum system requirements. 1 Check the amount of RAM and processor speed in your computer. See "System Requirements" on page A- 5. 2 Free up some space on your hard drive. Having less than 100MB of free space on your computer's hard drive can mean longer processing times. Too many software programs may be running at the same time. Close all unnessary software programs. You may be using outdated printer software. Check the printer driver you are using. Be sure to check HP's web site for the most recent software updates (see page 45 for web site addresses). You may be printing a complex document containing graphics or photographs. You may have chosen 2400 dpi by disabling PhotoREt. You may be using a USB cable and other USB devices are in use. Be patient. 1 If you meant to disable PhotoREt, be patient. 2 If you didn't mean to disable PhotoREt, go to the Setup tab and click PhotoREt. See "Setup Tab" on page 6. 1 Attach the printer's USB cable directly to the computer, rather than at the end of a daisy chain. 2 Avoid using other devices in the daisy chain while printing. You may be trying to print a photo. Enable Hardware ECP to speed photo printing. 1 Open the HP DeskJet Toolbox (see page 8). 2 Click on the Configuration tab. 3 Check Attempt to Use Hardware ECP. 4 Apply your changes and try printing your photo again. 39

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39
Getting Help When Things Go Wrong
4
The printer is really slow.
Your computer may have less
than the minimum system
requirements.
1
Check the amount of RAM and processor
speed in your computer. See “System
Requirements” on page A- 5.
2
Free up some space on your hard drive.
Having less than 100MB of free space on
your computer’s hard drive can mean
longer processing times.
Too many software programs
may be running at the same
time.
Close all unnessary software programs.
You may be using outdated
printer software.
Check the printer driver you are using. Be sure
to check HP’s web site for the most recent
software updates (see page 45 for web site
addresses).
You may be printing a
complex document
containing graphics or
photographs.
Be patient.
You may have chosen 2400
dpi by disabling PhotoREt.
1
If you meant to disable PhotoREt, be
patient.
2
If you didn’t mean to disable PhotoREt, go
to the
Setup
tab and click
PhotoREt
. See
“Setup Tab” on page 6.
You may be using a
USB cable and other USB
devices are in use.
1
Attach the printer’s USB cable directly to
the computer, rather than at the end of a
daisy chain.
2
Avoid using other devices in the daisy
chain while printing.
You may be trying to print
a photo.
Enable Hardware ECP to speed photo
printing.
1
Open the
HP DeskJet Toolbox
(see
page 8).
2
Click on the
Configuration
tab.
3
Check
Attempt to Use Hardware ECP
.
4
Apply
your changes and try printing your
photo again.
Why won’t it print?
continued
What is the problem?
Possible cause
To solve the problem…