HP 950c (English) Windows Connect * User's Guide - C6428-90035 - Page 47

Getting Help When Things Go Wrong, Is there a problem with your printout?, Features, Setup - toolbox

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Getting Help When Things Go Wrong 4 Is there a problem with your printout? What is the problem? Parts of the document are missing or are in the wrong place. Possible cause Paper may not be loaded correctly. To solve the problem... 1 Make sure the media is correctly oriented in the IN tray. 2 Make sure the paper guides fit snugly against the media. You may have selected the wrong paper orientation. Make sure you have selected the correct orientation (portrait or landscape) on the Features tab. See "Features Tab" on page 7 You may have selected the wrong paper size. Make sure you have selected the correct paper size in the Setup tab. See "Setup Tab" on page 6. You may have selected the wrong margins. Make sure the margins are within the printable area. See "Minimum Printing Margins" on page A- 5. You may have accidentally left Poster Printing on. Uncheck Poster Printing in the Features tab. See "Features Tab" on page 7. You may be using the Photo Go to the Printer Services tab of the Tray and the tray has not been HP Toolbox and select "Calibrate the calibrated. Photo Tray." 41

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41
Getting Help When Things Go Wrong
4
Is there a problem with your printout?
What is the problem?
Possible cause
To solve the problem…
Parts of the
document are missing or
are in the wrong place.
Paper may not be loaded
correctly.
1
Make sure the media is correctly oriented
in the IN tray.
2
Make sure the paper guides fit snugly
against the media.
You may have selected the
wrong paper orientation.
Make sure you have selected the correct
orientation (portrait or landscape) on the
Features
tab. See “Features Tab” on page 7
You may have selected the
wrong paper size.
Make sure you have selected the correct
paper size in the
Setup
tab. See “Setup Tab”
on page 6.
You may have selected the
wrong margins.
Make sure the margins are within the printable
area. See “Minimum Printing Margins” on
page A- 5.
You may have accidentally
left
Poster Printing
on.
Uncheck
Poster Printing
in the
Features
tab.
See “Features Tab” on page 7.
You may be using the Photo
Tray and the tray has not been
calibrated.
Go to the
Printer Services
tab of the
HP Toolbox
and select “Calibrate the
Photo Tray.”