HP 950c (English) Windows Connect * User's Guide - C6428-90035 - Page 48

Normal, Draft, Advanced, Print in Grayscale, Setup tab. See Setup Tab - deskjet printer cartridge

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4 Getting Help When Things Go Wrong Is there a problem with your printout? continued What is the problem? Possible cause To solve the problem... Print quality is poor. You may not be using the best media. • Make sure that you are using media intended for HP DeskJet printers. • Print quality is dramatically improved if you print on paper specifically designed for a certain output (photographs, for example), rather than using plain paper. You may be printing on the wrong side of the media. Make sure that the media is loaded print side down. You may not have selected the correct paper type in the printer software. Make sure that you have selected the correct paper type in the Setup tab. See "Setup Tab" on page 6. You may be printing in Draft mode. If you have smearing, you may be using too much ink. You may be printing in grayscale. You may be running out of ink. Click Normal or Best instead of Draft on the Setup tab. See "Setup Tab" on page 6. 1 Click Normal or Draft instead of Best on the Setup tab. See "Setup Tab" on page 6. 2 Reduce the amount of ink by going to the Advanced tab and using the Ink Volume slider. See "Advanced Tab" on page 7. 3 Increase the dry time by going to the Advanced tab and using the Dry Time slider. See "Advanced Tab" on page 7. Uncheck Print in Grayscale on the Advanced tab. See "Advanced Tab" on page 7. 1 Check the print cartridges status. See "Print Cartridge Status" on page 25. 2 If you are running out of ink, replace the print cartridge. See "Replacing Print Cartridges" on page 27. You may need to clean the print cartridges. See "Cleaning Print Cartridges" on page 30. 42

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42
Getting Help When Things Go Wrong
4
Print quality is poor.
You may not be using the best
media.
• Make sure that you are using media
intended for HP DeskJet printers.
• Print quality is dramatically improved if you
print on paper specifically designed for a
certain output (photographs, for example),
rather than using plain paper.
You may be printing on the
wrong side of the media.
Make sure that the media is loaded print side
down.
You may not have selected
the correct paper type in the
printer software.
Make sure that you have selected the correct
paper type in the Setup tab. See “Setup Tab”
on page 6.
You may be printing in Draft
mode.
Click
Normal
or
Best
instead of Draft on the
Setup tab. See “Setup Tab” on page 6.
If you have smearing, you
may be using too much ink.
1
Click
Normal
or
Draft
instead of Best on
the Setup tab. See “Setup Tab” on page 6.
2
Reduce the amount of ink by going to the
Advanced
tab and using the Ink Volume
slider. See “Advanced Tab” on page 7.
3
Increase the dry time by going to the
Advanced
tab and using the Dry Time
slider. See “Advanced Tab” on page 7.
You may be printing in
grayscale.
Uncheck
Print in Grayscale
on the
Advanced
tab. See “Advanced Tab” on page 7.
You may be running out of
ink.
1
Check the print cartridges status. See “Print
Cartridge Status” on page 25.
2
If you are running out of ink, replace the
print cartridge. See “Replacing Print
Cartridges” on page 27.
You may need to clean the
print cartridges.
See “Cleaning Print Cartridges” on page 30.
Is there a problem with your printout?
continued
What is the problem?
Possible cause
To solve the problem…