HP A1210n PC Troubleshooting and Maintenance Guide
HP A1210n - Pavilion - 512 MB RAM Manual
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- HP A1210n | PC Troubleshooting and Maintenance Guide - Page 1
PC Troubleshooting and Maintenance Guide - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 2
services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. HP only. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. HP supports lawful use of technology - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 3
Discs 1 Creating System Recovery Discs 1 Removing Unused Programs 1 Running the Disk Cleanup Program 1 Running the Disk Defragmenter Program 2 Checking for Hard Disk Drive Errors 2 Understanding Hard Disk Drive Space 2 Recommended Maintenance Schedule 3 Troubleshooting PC Problems 4 Audio - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 4
System Restore 16 Application and Driver Recovery 16 System Recovery Overview 17 Creating System Recovery Discs 18 Creating a Recovery Tools CD 18 Running System Recovery from Recovery Discs 19 Running System Recovery from the Hard Disk Drive 19 iv PC Troubleshooting and Maintenance Guide - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 5
. This verification feature compares the data on your hard disk drive with the data copied to the disc to ensure it is an exact copy. Depending on your disc burning software, you may need to manually enable this feature. Creating System Recovery Discs This is a one-time step that you should - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 6
and attempt recovery of bad sectors. 6 Click Start. If prompted to restart, click Yes to restart the PC. Understanding Hard Disk Drive Space HP PCs with the Windows XP operating system preinstalled may appear to have a hard disk drive smaller than what is stated in the product specifications, in the - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 7
for Hard Disk Drive Errors" on page 2.) • Run Disk Defragmenter. (See "Running the Disk Defragmenter Program" page 2.) Review the Start menu • Set to launch only needed applications. Clean the PC, monitor, keyboard, and mouse • For detailed cleaning instructions, go to http://www.hp.com/ support - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 8
or warning message for the type of problem. • Possible solutions that describe what you should do to try to solve the problem. The troubleshooting tables appear in the following order: • Audio • Video • CD and DVD Drives Audio • Display (Monitor) • Hard Disk Drive • Hardware Installation • Internet - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 9
with the label facing up and centered in the tray. disc or takes too long to start. Wait at least 30 seconds to let the DVD drive determine the type of media. Clean the disc with a CD cleaning kit, available from most PC stores. The driver may be corrupted or outdated. Refer to "Updating - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 10
to store a temporary copy of the content. If you are on a network, copy the files from a network drive to your hard disk drive first, and then record them to disc. Close all programs and windows and then restart your PC. Make sure you set the correct recording option (append or add data files) in - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 11
too large or too small, or the images are fuzzy. Adjust the monitor resolution setting in Windows: 1 Right-click the desktop, and then select Properties. 2 Select the Settings tab. 3 Drag the Screen Resolution slider to adjust the resolution as needed. PC Troubleshooting and Maintenance Guide 7 - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 12
with the device, or download and install the driver from the device manufacturer's Web site. You may need an updated driver for Windows XP. Contact the device vendor directly for an update. For HP peripherals, visit the HP Web site. Refer to the Warranty and Support Guide for details. Ensure - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 13
the onscreen instructions in the device troubleshooter wizard. 10 Restart the PC. Click Start, click Turn Off Computer, and then click Restart. Internet Access Symptom Possible solution I cannot connect to the Internet. Verify Internet settings, or contact your Internet Service Provider (ISP - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 14
modem is working properly. 6 In the Device usage area, verify the modem is enabled. 7 If there are further problems, click the Troubleshoot button, and follow the onscreen instructions. Note that Web pages do not always load as quickly as files stored on your PC. Web pages may also load slowly if - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 15
and typing are not recognized by the PC. Turn off the PC by using the mouse, reconnect the keyboard to the back of your PC, and then turn on your PC. Press the Help ? button on the keyboard to open the Help and Support Center, or refer to the Warranty and Support Guide to contact Support for - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 16
your PC to its original state. Refer to the Upgrading and Servicing Guide for instructions. Press the Help ? button on the keyboard to open the Help and Support Center, or refer to the Warranty and Support Guide to contact Support for replacement details. Reseat drive power, data, and power supply - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 17
try resetting the date and time in your operating system by using the Control Panel. If the problem persists, replace the battery. See the Upgrading and Servicing Guide for replacement instructions. Performance Symptom Applications and files take longer to open or respond. Possible solution If you - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 18
remote sensor plugged in, and then restart the PC. Plug in other USB devices after the remote sensor appears in the Device Manager window. Memory card reader (select models only) cannot read my memory card. Do not insert or remove memory cards when the in-use light is flashing. To do so may cause - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 19
described in "Creating System Recovery Discs" on page 18. • Contact HP Support to purchase a set of System Recovery discs. You should also make the HP PC Recovery Tools CD. This CD contains utilities that allow you to make changes to your hard disk drive. See "Creating a Recovery Tools CD" on page - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 20
, (for example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b), and then click the Driver tab. 5 Click Update Driver or Rollback Driver, and follow the onscreen instructions. Microsoft System Restore Microsoft® Windows® XP includes a feature that allows you to - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 21
disk drive that cannot be used for data storage. • Recovery Discs - Run the recovery from a set of recovery discs (CDs or DVDs) that you create from files stored on your hard disk drive. To create recovery discs, perform the procedure in the next section. PC Troubleshooting and Maintenance Guide 17 - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 22
System Recovery discs, you can create a Recovery Tools CD. The Recovery Tools CD can be used to: • Read instructions to use each utility on the Recovery Tools CD. • Start the System Recovery program from the recovery partition. • Remove the System Recovery partition from your PC hard disk drive to - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 23
you see the desktop. Then, turn off the PC, reconnect all peripheral devices, and turn on the PC. 13 Reinstall software not originally installed on the PC by the factory. 14 Copy data files from the backup disc to your hard disk drive. Running System Recovery from the Hard Disk Drive Choose one of - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 24
purchase. Be sure to back up any data that you want to keep onto a removable disc. 6 Complete the PC startup, finish the registration process, and wait until you see the desktop. Then, turn off the PC, reconnect all peripheral devices, and turn on the PC. 20 PC Troubleshooting and Maintenance Guide - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 25
PC Troubleshooting and Maintenance Guide 21 - HP A1210n | PC Troubleshooting and Maintenance Guide - Page 26
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PC Troubleshooting and Maintenance Guide