HP A524x HP Pavilion Desktop PC - User's Guide
HP A524x - Pavilion - 512 MB RAM Manual
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- HP A524x | HP Pavilion Desktop PC - User's Guide - Page 1
user's guide - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 2
OR SERVICE TO YOU. HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP. This only. Other brand or product names are trademarks of their respective holders. HP supports lawful use of technology and does not endorse or encourage the use of - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 3
standby or hibernation 13 making recovery cds/dvds 13 installing software and hardware devices 13 transferring your old pc information and files to your new pc 14 learning the basics 15 beginning to use your software 15 using the desktop 16 using the start menu 16 learning to use your - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 4
help 39 help and support center 39 using updates from hp 39 getting messages 40 turning off messages 40 re-enabling messages 40 resolving problems 41 upgrading and servicing the pc 41 warranty & support guide 41 online guides 41 web sites about your pc 42 microsoft windows xp operating - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 5
channel speaker system to your pc 44 using a microphone 46 adjusting microphone volume 47 using the microphone with multi-channel audio 47 working with digital images 47 using hp image zone 48 about the 7-in-1 memory card reader 49 using your cd, dvd, and diskette drives 53 handling cds/dvds - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 6
protecting your pc from power surges 73 using virus protection programs 73 increasing available hard disk drive space 74 unavailable hard disk drive space 74 emptying the recycle bin 75 uninstalling programs 75 removing desktop icons 75 cleaning up your hard disk drive 76 troubleshooting 77 - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 7
, page 73 • Going back a day (System Restore), page 92 • Recovering your PC, page 87 NOTE: This guide contains details on options that may not be included with your PC. Your PC may look different from the illustrations in this guide. The monitor and the speakers are sold separately. Speakers may be - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 8
your PC from the AC power outlet. WARNING: Your system is provided with a voltage select switch for use in a 115 or 230 (the UK is 240) VAC power system removing your PC cover. WARNING: Do not operate the PC with the cover removed. WARNING: Electrostatic discharge (ESD) can damage disk drives, add-in - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 9
to set up your PC. Look in the PC box for printed details or updates regarding your model PC. When placing your PC, consider an ergonomic arrangement of the PC and your work area to maintain your comfort and productivity. Refer to "safety and comfort" on page 4. WARNING: The power supply is pre-set - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 10
details. 6 Turn on the monitor. Turn on the PC. Turn on the speakers. Follow the onscreen instructions, and complete the initial windows until you see the desktop. Refer to "turning on your pc for the first time" on page 10 for details. 7 Restart the PC: Click the Start button on the taskbar, click - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 11
connectors on the front of the PC. SERIAL A B C D E OUT F IN G M H K N L P NOTE: PCs use software drivers to control peripheral devices. When you add a Plug and Play (ready to use) peripheral, memory or add-in card, the PC automatically loads the correct driver for the device. setting up - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 12
driver. Connector Symbol Description Mouse (PS/2) Keyboard (PS/2) Universal Serial Bus (USB) for mouse, keyboard, digital cameras, or other devices with USB connectors serial OUT IN Printer (parallel) Monitor Serial port for digital cameras or other serial devices Audio Line Out (powered - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 13
CD-ROM or CD-RW drive C DVD-ROM or DVD Writer drive D Diskette (floppy) drive E 7-In-1 memory card reader F FireWire (IEEE 1394) G USB 2.0 (two shown) H Audio line in I Microphone K On button/indicator M Hard disk drive activity indicator light N Door opened to show connectors pc front The front of - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 14
for specifics on of PC PC may not come with a modem. Check with your ISP for specifics on your connection. Before you can connect to the Internet and send or receive e-mail and faxes using telephone dial-up, you must connect your telephone service line to the modem, which is inside the PC - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 15
Your modem driver can be upgraded to enable certain V.92 features. For information, go to the Support Web site listed in the Warranty & Support Guide, click the support link, type modem upgrade into the search box, and then click the arrow to the right of the box. Follow the instructions provided - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 16
the Ethernet connector (A) on the back of the PC. WARNING: Do not plug the telephone service line cable or modem cable into the Ethernet connector. on the front of the PC (see the following figure). 3 Press the Power button on the speakers, if they are present. 10 user's guide A 4 Click an option - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 17
models only). Register so you can receive changes, updates, and support. You can register any of these ways: • Double-click the registration icon on your desktop, and follow the on-screen instructions. • Register online at http://register.hp.com turning off the pc For best results, turn off the - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 18
, click Start, click Turn Off Computer, and then click Restart. 2 Turn on the PC again. hibernation mode When the PC is in hibernation mode, it saves everything that is in PC memory to the hard disk drive, turns off the monitor and the hard disk drive, and then turns itself off. When you turn on the - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 19
- check the operating system, memory, and other requirements listed for the new software for compatibility with your PC. Install the new software according to the directions provided by the software manufacturer. Check the manufacturer's documentation or customer service information for help if you - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 20
software simplifies and speeds product setup for HP peripherals. Simply connect the HP peripheral product, turn it on, and your HP PC automatically configures it so it is ready to use. transferring your old pc information and files to your new pc See the built-in Microsoft Windows Help and Support - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 21
the desktop on the monitor and controls your PC's hardware, peripherals, and software applications. • Software programs, such as a word processing program, which perform specific functions. Information about using software and about the Microsoft Windows XP operating system is in the printed manuals - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 22
button on the taskbar B Log Off button C Turn Off Computer button D All Programs 16 user's guide using the desktop The desktop has shortcut icons that make it easy to find the things you need. Icon Opens Help and Support (select models only) Use it to View on-screen Help information about your - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 23
programs included with your PC. • Access to the Internet. • Help and Support. • Recovery of the operating system and software programs. For detailed instructions and information about your PC (select models only): 1 Click Start. 2 Choose Help and Support. 3 Choose HP Pavilion PC Help. using the all - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 24
4 Click an item to view it or use it. NOTE: If there are no guide titles listed in PC Help & Tools, your PC has no onscreen guides. using the mouse Your PC includes a mouse for directing the cursor (pointer) on the Windows desktop. The mouse uses a roller ball or optics (a light and sensor) to sense - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 25
right buttons for left-handed use. Refer to "switching mouse button functions" on page 20. If your mouse does not work properly, refer to "troubleshooting" on page 77. scrolling Click the left mouse button to place the cursor in a document, and then: • To scroll toward the beginning of a document - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 26
20 user's guide autoscrolling 1 Place the cursor anywhere in the text, and press the Panning only works if the window's horizontal scroll bar is active. Panning does not work with some software programs. switching mouse button functions To switch the functions of the right and left mouse buttons: 1 - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 27
power. • Start, pause, and stop playing a CD or DVD, skip to the previous or next track, record, and eject the disc tray (for two drives). • Mute speaker sound. • Customise the buttons to open programs and connect to Internet Web sites. • Get support information. • Find a file or program on the hard - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 28
Web sites. • Find a file or program on the hard disk drive. • Place the PC into standby to save power. • Get support information. • Connect to the Internet (if you have an established Internet account). internet keyboard 3 22 user's guide This keyboard enables you to: • Adjust speaker volume - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 29
to save power. wireless keyboard set A wireless keyboard (B) uses a receiver/transmitter unit (A), instead of a connector cable, to communicate with your PC. The wireless keyboard, mouse (C) and receiver set is available with select models only. A B C A Number lock on B Caps lock on C Scroll - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 30
typewriter. function keys The function keys, located above the main keys, are labelled F1 through F12. • Pressing F1 displays a Help window for the software program being used. • Pressing F3 displays a search window. F1 and F3 are available at all times. Other function key operations vary by - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 31
, and Page Down. Use these keys to insert and delete text and to quickly move the cursor on your screen. They function differently with some software programs. arrow keys The arrow keys are controls for up, down, right, and left. You can use these keys instead of the mouse to move - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 32
the numeric keys work in the same way as the number keys and arithmetic functions found on a basic calculator. Description Numeric keys are locked as numbers keys and arithmetic functions. Caps Lock is locked. special keyboard buttons 26 user's guide There are special buttons (select models only - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 33
Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press the Esc key, or press standby again. May take 10-30 seconds before screen reappears. Switches between the PC users. Links to HP Web site. Opens the Help and Support Center. Opens an imaging software - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 34
Can be reconfigured to open any site or software program. P Search R Chat S E-Mail Up and indefinitely, even after maximum sound has been reached. Volume Down buttons) Volume Down button to decrease volume. W Mute Turns speaker sound on and off. media control keys a open and close disc - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 35
than one display device (CRT monitor, flat panel monitor, TV, etc.) to the PC (select models only). You can quickly change where the PC desktop appears by pressing Alt+F5. Each time you press the Alt+F5 key combination, the PC display appears on the next device. If Alt+F5 does not work, restart - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 36
using the printer. Printers receive instructions from your PC via software called printer drivers. In many cases your PC automatically finds the necessary printer driver. If it does not, follow instructions that come with your printer to install the specific printer driver that it requires. You can - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 37
account. Use the Internet to search for and to find information or services on the Web, or to use an e-mail program to get, read, or send electronic mail messages. Hardware and software programs provided on your PC may vary. Your PC may come with: • Access to the ISPs in your area. • Internet - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 38
millions of Web pages in support of their activities. A Web www.hp.com). The URL may include the path to a specific on page 8 for instructions. • If you will be using a instructions. 2 Choose an ISP. Before you can connect to the Internet, you must sign up with an Internet Service Provider (ISP). HP - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 39
for any specific software and hardware you may need. To open Easy Internet Sign-up: Double-click the Easy Internet Sign-up icon on the desktop. Or 1 Click Start on the taskbar. 2 Choose All Programs. Choose Online Services. 3 Click Easy Internet Sign-up. Follow the on-screen instructions. NOTE: Your - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 40
hp.com) in the address box in the Web browser, and then pressing Enter on your keyboard. Or, you can use the browser Search tool to search for references to a specific word or question into the Search box. 5 Click Search. The PC connects to the Internet (if needed), performs the search, and displays - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 41
up a password. • Set up a list of Web sites that people who use your PC cannot view. • Adjust the type of content people can view with or without your permission you have set. This means that any unrated page, even Help and Support or Internet Explorer, is not viewable if the user doesn't know the - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 42
mail) allows you to send and receive letters, pictures, postcards and even music and video clips. Your PC comes with an e-mail program from Microsoft called Outlook Express (select models only). You may also use e-mail tool on the toolbar to send any messages stored in the Outbox. 36 user's guide - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 43
Your ISP receives e-mail messages for you automatically, even when your PC is turned off. The ISP then stores your messages until you connect to the program. if your isp provides the e-mail program Follow the ISP's instructions to install its Web browser and e-mail program and to set up and - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 44
38 user's guide - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 45
Start on the taskbar and choose Help and Support. 2 Choose HP Pavilion PC Help. using updates from hp Updates from HP (select models only) is an Internet-based service provided by HP to bring you important information about your PC: • Product notices • System updates • Tips • Special offers for your - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 46
, and you receive messages as they become available. To turn on the service: Double-click the Re-enable Updates from HP icon on the desktop. Or 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose PC Help & Tool. 4 Choose Updates from HP. 5 Click Re-enable Updates from HP. 40 user's guide - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 47
problems you may be experiencing, refer to "troubleshooting" on page 77. upgrading and servicing the pc Information about the internal parts of the PC chassis is in the Upgrading and Servicing Guide. warranty & support guide The Warranty & Support Guide contains operating specifications for the PC - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 48
keyboard. microsoft windows xp operating system For questions about the Microsoft Windows XP operating system, refer to: • Help and Support. For on-screen help and troubleshooting, click Start and then Help and Support. • The Microsoft Windows XP guide, included with your PC documentation. 42 user - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 49
be passive (no power button and no power cable) or active (power button or power cable). Your PC supports only active (powered) speaker systems; the speaker system must have its own power cable. A stereo speaker set is a left-right, 2-channel speaker system. A multi-channel audio speaker system is - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 50
opens. 2 Adjust the volume. 3 When you are satisfied with the sound level, click the Close box (the X in the corner) to close this window. connecting a multi-channel speaker system to your pc Multi-channel audio speakers plug into the Audio In, Audio Out, and Mic connectors on the back or front of - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 51
Sound Manager again. The Audio Configuration window opens. NOTE: If you do not see the Speaker Configuration tab, your PC does not have the multi-channel capability. However, it still has two-channel (stereo) output. 5 Click the Speaker Configuration tab. 6 Select the option describing the number - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 52
Test button. The WinDVD control panel shows the speaker number being used. Click Stop. 5 Click OK. NOTE: If you want to play a stereo DVD, change the audio properties of WinDVD to match the recorded DVD audio output. using a microphone Your PC comes with one microphone connector in the back of the - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 53
To use the microphone connector on the back of the PC with a multi-channel audio speaker system, you must disconnect the cables for the multi-channel speakers and change the audio configuration to a 2-channel audio system. Refer to "configuring the multi-channel sound manager" on page 45 to set the - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 54
Gallery, showing images on the PC D Selection tray using hp image zone HP Image Zone is an easy-to-use software program for managing your still photos To open HP Image Zone: • Click the HP Image Zone icon on your desktop. Or • Click Start on the taskbar and click My Pictures. The HP Image Zone - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 55
Digital cameras and other digital imaging devices use memory cards, or media, to store digital picture files. The optional 7-In-1 memory card reader (select models only) can read and can write to six types of memory cards and the IBM Microdrive disk drive. working with sound, pictures, and video 49 - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 56
PC. It has two or four horizontal card slots which accept the memory cards and the microdrive disk drive. Card CompactFlash™ type I media CompactFlash type II media IBM Microdrive disk drive Secure Digital (SD) Memory Card MultiMediaCard (MMC) Memory Stick® (MS) Memory Card SmartMedia™ (SM) Memory - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 57
A B D C E Card CompactFlash type I media CompactFlash type II media IBM Microdrive disk drive Secure Digital (SD) Memory Card MultiMediaCard (MMC) Memory Stick (MS) Memory Card SmartMedia (SM) Memory Card Insert Receptacle edge (holes) Receptacle edge (holes) Receptacle edge (holes) Facing up - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 58
CompactFlash type II media IBM Microdrive disk drive Secure Digital (SD) Memory Card MultiMediaCard (MMC) Memory Stick (MS) Memory Card SmartMedia (SM) Memory Card Insert Receptacle edge (holes) Receptacle F (upper) F (upper) F (upper) G (lower) G (lower) G (lower) G (lower) 52 user's guide - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 59
using your cd, dvd, and diskette drives your drive options Your PC has one or more of the following drives: Drive CD-ROM CD-RW or "cd writer" DVD-ROM DVD+RW/+R or "dvd writer" Combination Drive or Combo drive Diskette (floppy) What it does Reads audio and data CD discs. Reads and records (burns) - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 60
: 1 With your PC turned on, press the Eject button (A) near the drive to open the disc tray. A A B NOTE: On some PCs, the drive is located behind a door (B) on the front of the PC. 2 Remove the CD/DVD from its case, holding the disc label facing up for the side you want to play. 54 user's guide - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 61
in its case. 4 Close the disc tray by gently pushing the tray into the PC. using the combo drive The combination drive is available instructions on copying files to and from a diskette. 4 When you are ready to remove the diskette, check that the light on the drive is off. This indicates that the PC - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 62
56 user's guide CAUTION: Removing a diskette when the drive is reading from or writing to the diskette can damage the diskette or the information stored on it. playing cds and dvds Your PC includes software that lets you: • Play music CDs by using either MusicMatch Jukebox (select models) on page - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 63
audio CDs or movie DVDs using this software. Your PC must have a DVD drive to play DVD movies. You can use Windows Media Player to: • Record digital music files to your hard disk drive. • Create music CDs by using your CD-RW drive (or track number) in the Playlist Guide sound, pictures, and video 57 - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 64
specific chapter. Frame: A single image in a movie is called a frame. A Control Panel B Video window playing dvd movies with the intervideo windvd player The InterVideo WinDVD Player program uses a DVD drive (select models only) to run software into the DVD drive. NOTE: On into the PC. The movie - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 65
movie. To start WinDVD without a disc in the drive: 1 Click Start on the taskbar. 2 Choose All control panel. • For information on the InterVideo WinDVD software, refer to the online Help within the program by movie can be played. The country/region number is usually placed over a world globe printed - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 66
help, contact Support. WinDVD is a CD drive or a DVD drive, and use PC models that have a DVD drive. If you have a dual-language Video CD, you must select the language you want to hear, or both languages play at the same time. The sound to hear sound from both or DVD drive. 2 hear sound from both - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 67
the Video CD, to hear sound from both speakers again, double- with recordnow! NOTE: HP supports lawful use of technology PC has recording software and you can make your own music or data CDs. Use a CD-R disc if you are going to play the disc in a CD player, CD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R drive - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 68
62 user's guide 4 Click RecordNow!, and then click RecordNow! Audio CD for Car or Home CD Player • Exact Copy • Jukebox CD 4 Follow the on-screen instructions to finish recording your disc. creating a data cd Use RecordNow! to copy a data disc or to copy personal data files from your hard disk drive - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 69
also update previously NOTE: HP supports lawful drive or a DVD Writer drive. You can also use Windows Media Player to copy music files to a portable device or memory instructions to select the music files and the CD or device. For more information on this software Your PC has recording software - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 70
" on page 58. The guide for this drive is printed and included in the PC box (select models). using a tv as a monitor Your PC may have TV-out (select . cables you may need To connect a TV to the PC, you may need a video cable and an audio cable (not provided, purchase separately). The type of video - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 71
has a composite video socket and your PC has only an S-video socket, connect a composite video cable to the Video In socket on the TV and to an S-video adapter cable. Connect the S-video adapter cable to the S-video socket on the back of the PC. D C A B working with sound, pictures, and video 65 - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 72
no composite video socket on the back of the PC. 3 To have sound come from your TV instead of from your PC, plug an audio cable into the Audio input socket (Line In) on the TV and plug the other end of the audio cable into the Audio Out socket (green connector) on the back of the - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 73
thread the USB or FireWire (IEEE 1394) data cable and the power cable underneath the rear top cover to the connectors on the back of the PC. Your PC may look different from the one shown here. Component, connector location, type, and number vary by model. working with sound, pictures, and video 67 - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 74
the two sections to form the spindle (B). You can store up to ten discs. To store memory cards, open the top cover and, if necessary, lower the two spindle sections (A). A B docking the bay (D). Connect data and power cables to the peripheral device, and place the peripheral in the bay. 68 user - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 75
FireWire (IEEE 1394) connector on the back of the PC. Plug the power cable for the peripheral device into a power outlet. C D placing a peripheral device on the multi area in the bay near the spindle (F). 3 Thread the data and power cables for the device through the cable tunnel opening at the back - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 76
power outlet. E G T F using the optional camera station pc top Your PC chassis may include the optional camera station feature. This feature lets you install a special bay cover on the PC chassis for using the DockSpot camera station (sold separately). The DockSpot includes instructions 's guide - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 77
DockSpot into the bay. Thread the data cables (K and L) and power cable (M) through the cable tunnel opening at the back of the bay, and then connect them to the DockSpot. T L K H J M hp dvd writer & cd-writer expansion / bay hp pavilion 0000xxx 4 To prepare the new cover, push the two black - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 78
on a TV. • Plug the power cable (M) into a power outlet. 7 Insert the camera: Hold the camera over the camera cradle (R) with the viewer window toward the front of the PC, and then lower the camera onto the cradle. R 72 user's guide hp dvd writer & cd-writer expansion / bay hp pavilion 0000xxx - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 79
surge suppressor between the electrical outlet and the PC power cable. using virus protection programs HP provides a virus-scanning software program to help protect your PC (select models only). A PC virus can destroy information on the hard disk drive. You can get a virus from infected files that - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 80
has from 20 gigabytes (GB) to more than 250 GB of total disk space. Your PC comes with preloaded software programs and a partition within the hard disk drive that takes up a certain amount of space on the hard disk drive. Refer to "using the recovery tools cd" on page 91 for information on how to - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 81
hard disk drive, it goes to the Recycle Bin. You can retrieve files from the Recycle Bin until you empty it. When you empty the Recycle Bin, the files are permanently deleted. 1 Double-click the Recycle Bin icon on your Windows desktop instructions. removing desktop icons You can remove most desktop - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 82
instructions. Retrieve a desktop icon by opening the Unused Desktop Shortcuts folder on your desktop and dragging the icon onto the desktop. cleaning up your hard disk drive As you use your PC and store files, the hard disk drive OK, and then click Yes. 8 Click OK to close the window. 76 user's guide - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 83
(Monitor) • Hard Disk Drive • Hardware Installation • Internet Access • Keyboard and Mouse • Memory • Power • Miscellaneous Some of the symptoms listed may not apply to your PC. For problems relating specifically to the monitor or printer, refer to the equipment documentation. troubleshooting 77 - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 84
. Active speakers have a power cable and On button, and connect to the Audio Out (green) connector on the PC. Unplug the headphones. cd-rom, cd-rw, dvd-rom, or dvd writer drive Symptom CD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R drive cannot read a disc or takes too long to start. Problem Disc is upside - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 85
all software programs and windows before recording. • If you are on a network, copy the files from a network drive to your hard disk drive first, and then record them to disc. • Restart the PC and try again. diskette (floppy) drive (select models only) Symptom Problem Solution PC is unable - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 86
saving information to the diskette drive, verify that properly executed. you are using the correct drive letter. Diskette is damaged Problem Monitor power cable is not connected to the monitor or to the wall outlet. Monitor is off (not turned on). Screen saver is enabled. PC is in standby mode. PC - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 87
from the device manufacturer's Web site. You may need an updated driver for Windows XP. Contact the device vendor directly for an update. For HP peripherals, visit the HP Web site. Refer to the Warranty & Support Guide for details. Ensure that the device is properly and securely connected and that - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 88
driver driver: problem device and problem with the device. Exclamation marks do not always appear when a device is not working properly. 6 If there is an old or unnecessary device driver Troubleshoot button, and follow the on-screen instructions in the device troubleshooter wizard. 10 Restart the PC - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 89
the Internet. Problem Internet Service Provider (ISP not set up properly. The AOL program comes up The PC is still trying to use even it is not being used enabled. 7 If there are further problems, click the Troubleshoot button and follow the on-screen instructions. You may want to remove the AOL - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 90
your PC using the mouse. Press the Help ? button on the keyboard to open the Help & Support Center, or refer to the Warranty & Support Guide to contact Support for replacement details. Press the Num Lock key. The Num Lock light should not be on if you want to use the arrow keys in the number keys - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 91
). Adjust the mouse speed. See page 20. memory Symptom Insufficient memory message is displayed. Problem All memory in the PC is being used by open programs, and memory is needed for a desired task. Solution Close toward the back of the chassis, then lift off the cover. A troubleshooting 85 - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 92
keyboard to open the Help & Support Center, or refer to the Warranty & Support Guide to contact Support for replacement details. Reseat drive power, data, and power supply cables. See the Upgrading and Servicing Guide for instructions. Press and hold the On button until the PC turns off. Unit is in - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 93
recommended you create your recovery discs before you need them. You should also make the HP PC Recovery Tools CD. This CD contains utilities that allow you to make changes to your hard disk drive, including removing the recovery partition. See "using the recovery tools cd" on page 91. There - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 94
reference. For the specific PC problem, try the method listed as #1, then #2, and then #3. Problem/Status You installed a new application or device driver An application does not work A device driver does not work PC stops responding or does not work You replaced the hard disk drive or removed the - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 95
your hard drive partition unless you have made recovery CDs or DVDs. 1 2 3 4 5 The recovery discs can be used only with the specified PC model. The discs are licensed for use only with your PC. The recovery CDs/DVD can install the operating system and software on your PC hard disk drive if - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 96
through Support. Refer to the Warranty & Support Guide for Support contact information. The recovery discs set is a complete image of the original PC hard disk drive contents, and is matched to your PC model number. The discs set contains the operating system, drivers and application software that - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 97
Tools CD. After you make the HP PC Recovery Tools CD, you can use it to: • Read instructions to use each utility on the Recovery Tools CD. • Start the System Recovery program from the recovery partition. • Remove the System Recovery partition from your PC hard disk drive to increase space for data - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 98
92 user's guide system restore WARNING: Try System Restore before using the HP PC System Recovery program. If software on your hard drive accidentally gets erased or damaged, first use the Microsoft System Restore feature in Windows XP to restore the PC system and program settings. System Restore - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 99
skip this last step! You must restart the PC when you are finished recovering applications or drivers. system recovery When other methods of repairing your system software (like System Restore or Application Recovery) fail, you may want to use the HP PC System Recovery program as a last resort to - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 100
program: When the blue screen with the HP Invent logo appears, press the F10 key on the keyboard. (You have only a few seconds to press the F10 key before the normal startup process continues.) 5 The PC starts the recovery; wait for the on-screen instructions to display, and then follow those - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 101
erases and reformats the hard disk drive. The program performs a full System Recovery to reinstall the operating system, programs, and drivers from the recovery discs. However, you must reinstall any software that was not installed on the PC at the factory. This includes software that came on CDs - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 102
6 The PC starts the recovery; wait for the on-screen instructions to display, and then follow those instructions: • For standard software not originally installed on the PC by the factory. 12 Copy data files that you saved on the backup CD or diskette you made to your hard disk drive. 96 user's guide - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 103
, troubleshooting, 83 Application Recovery, 88, 92 warning, 93 autoscrolling, mouse, 20 available hard disk space increasing, 74 B browsing the Internet, 34 buttons customizing, 29 Eject, 54 E-Mail, 28 Help, 27 HP, 27 mouse, 19 mouse scroll wheel, 19 Mute, 28 Off. See turning off PC On, 10 Power - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 104
7 types, 53 driver recovery, 88 driver rollback, 87 DSL (Digital Subscriber Line), 32 DVD country/region codes, 59 creating, 64 discs, 64 inserting, 54 keyboard button, 28 opening drive, 54 playing, 58 terminology, 58 troubleshooting, 77 DVD player, multi-channel audio, 45 DVD Writer drive, 64 using - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 105
where desktop displays, 29 selecting, 29 troubleshooting, 80 Sound Manager, 43, 44 multi-channel speakers connecting, 44 selecting, 45 using a microphone, 47 multi-storage bay, 67 multi-storage bay problem sound, 78 O Off button. See turning off PC On button, 7 online manuals, 41 onscreen guides - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 106
icon in taskbar, 46 shutting down PC, 11 sleep mode. See hibernation mode software corrupted, 92 erased, 92 finding, 17 installing, 13 reinstalling, 92, 93 uninstalling, 75 solving common problems, 77 sound manager, multi-channel, 43, 44 sound, troubleshooting, 78 speaker volume, adjusting, 44 - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 107
on TV, 66 U uninstalling software, 75 Updates from HP, using, 39 updating, system, 39 upgrading PC, 41 upgrading to V.92 modem features, 9 URL, defined, 32 User button, 27 using 7-In-1 memory card reader, 49 V V.92 modem, 9 Video CD dual-language, 60 playing, 60 viewing onscreen guides, 18 virus - HP A524x | HP Pavilion Desktop PC - User's Guide - Page 108
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