HP AM866A Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1000853-01, - Page 119

Specifying a remote server, Enabling the automatic transfer of trace dumps

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Automatic trace dump transfers 12 Specifying a remote server 1. Verify that the FTP service is running on the remote server. 2. Connect to the switch and log in as admin. 3. Enter the following command: switch:admin> supportftp -s The command is interactive. 4. Respond to the prompts as follows: Host Name Enter the name or IPv4 or IPv6 address of the server where the file is to be stored; for example, 1080::8:800:200C:417A for a server configured for IPv6. User name Password Remote directory Enter the user name of your account on the server; for example, "JohnDoe". Enter your account password for the server. Specify a path name for the remote directory. Absolute path names can be specified by starting the path name with a forward slash (/). Specifying a relative path name will create the directory in the user's home directory on UNIX servers, and in the directory where the FTP server is running on Windows servers. Enabling the automatic transfer of trace dumps 1. Connect to the switch and log in as admin. 2. Enter the following command: switch:admin> supportftp -e Support auto file transfer enabled. Setting up periodic checking of the remote server 1. Connect to the switch and log in as admin. 2. Enter the following command: switch:admin> supportftp -t interval Specify the interval in hours, for example: switch:admin> supportftp -t 4 supportftp: ftp check period changed The minimum interval is 1 hour. Specify 0 hours to disable the checking feature. Saving comprehensive diagnostic files to the server 1. Connect to the switch and log in as admin. 2. Enter the following command: switch:admin> supportsave -c Fabric OS Troubleshooting and Diagnostics Guide 105 53-1000853-01

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Fabric OS Troubleshooting and Diagnostics Guide
105
53-1000853-01
Automatic trace dump transfers
12
Specifying a remote server
1.
Verify that the FTP service is running on the remote server.
2.
Connect to the switch and log in as admin.
3.
Enter the following command:
switch:admin> supportftp -s
The command is interactive.
4.
Respond to the prompts as follows:
Enabling the automatic transfer of trace dumps
1.
Connect to the switch and log in as admin.
2.
Enter the following command:
switch:admin> supportftp -e
Support auto file transfer enabled.
Setting up periodic checking of the remote server
1.
Connect to the switch and log in as admin.
2.
Enter the following command:
switch:admin> supportftp -t
interval
Specify the interval in hours, for example:
switch:admin> supportftp -t 4
supportftp: ftp check period changed
The minimum interval is 1 hour. Specify 0 hours to disable the checking feature.
Saving comprehensive diagnostic files to the server
1.
Connect to the switch and log in as admin.
2.
Enter the following command:
switch:admin> supportsave -c
Host Name
Enter the name or IPv4 or IPv6 address of the server where the file is to be
stored; for example,
1080::8:800:200C:417A
for a server configured for
IPv6.
User name
Enter the user name of your account on the server; for example, “JohnDoe”.
Password
Enter your account password for the server.
Remote
directory
Specify a path name for the remote directory. Absolute path names can be
specified by starting the path name with a forward slash (/). Specifying a
relative path name will create the directory in the user’s home directory on
UNIX servers, and in the directory where the FTP server is running on
Windows servers.