HP All-in-One 200-5100 Limited Warranty and Support Guide

HP All-in-One 200-5100 - Desktop PC Manual

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  • HP All-in-One 200-5100 | Limited Warranty and Support Guide - Page 1
    Support Guide • Warranty Statement • End-User License Agreement • Safety Information • Support Information Before contacting the HP Customer Model Number, Product Number, Serial Number, and Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on the keyboard at the same time. Model
  • HP All-in-One 200-5100 | Limited Warranty and Support Guide - Page 2
    PRODUCT TO YOU. This Limited Warranty is applicable in all countries/regions and may be enforced in any country/region where HP or its authorized service providers offer warranty service for the same product model number subject to the terms and conditions set forth in this Limited Warranty. This
  • HP All-in-One 200-5100 | Limited Warranty and Support Guide - Page 3
    warranty service. You are entitled to hardware warranty service according to the terms and conditions of this document if a repair to your HP Hardware error-free. HP is not responsible for damage that occurs as a result of your failure to follow the instructions intended for the HP Hardware Product.
  • HP All-in-One 200-5100 | Limited Warranty and Support Guide - Page 4
    SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. UNITS SENT IN FOR SERVICE MAY HAVE HP LIMITED WARRANTY. Limitation of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE
  • HP All-in-One 200-5100 | Limited Warranty and Support Guide - Page 5
    Service To enable HP to provide the best possible support and service during the Limited Warranty Period, you may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use HP remote support solutions where applicable. HP
  • HP All-in-One 200-5100 | Limited Warranty and Support Guide - Page 6
    on this warranty service on the HP Web site at: http://www.hp.com/support Mail-in Warranty Service Your HP Limited Warranty may include a mail-in warranty service. Under the terms of mail-in service, you will be required to ship your HP Hardware Product to an authorized service location for warranty
  • HP All-in-One 200-5100 | Limited Warranty and Support Guide - Page 7
    as a condition of receiving limited software technical support. Limited software technical support is available only for software preinstalled on the computer by HP. Limited software technical support includes the following services: • Assisting the customer to reinstall a preinstalled operating
  • HP All-in-One 200-5100 | Limited Warranty and Support Guide - Page 8
    suggestions in the product documentation do not solve the problem, you can receive support by doing the following: • Locate your nearest HP Support location via the Web at: http://www.hp.com/support • Contact your authorized HP dealer or authorized service provider, and be sure to have the following
  • HP All-in-One 200-5100 | Limited Warranty and Support Guide - Page 9
    software questions. Click Start, and then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have a hardware
  • HP All-in-One 200-5100 | Limited Warranty and Support Guide - Page 10
    solved the problem, first, call your computer retailer, or second, call the HP Customer Care Center In the U.K. and Ireland, for computers bought from PC World, Currys, or Dixons, call: Repair Service Line: 0844 800 6020 (Calls are charged at HP warranty extension. For more information, please visit our
  • HP All-in-One 200-5100 | Limited Warranty and Support Guide - Page 11
    components are missing, you have 30 days from the date of purchase to contact HP Customer Care for replacement. After this period, you may be charged for these The system BIOS displays the full 4GB of installed memory. 1 Turn on the PC. 2 Press the F10 key. The BIOS menu displays. Confirm the Total
  • HP All-in-One 200-5100 | Limited Warranty and Support Guide - Page 12
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Limited Warranty and Support Guide
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Warranty Statement
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End-User License Agreement
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Safety Information
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Support Information
Before contacting the HP Customer Care Center, it’s important to have the
following information handy.
Please take a moment to write down your product information for future
reference.
The first four items on the list (Model Number, Product Number, Serial Number,
and Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on
the keyboard at the same time.
Model Number: _____________________________________________________
System (Product) Number: ____________________________________________
Serial Number: _____________________________________________________
Software Build Number: ______________________________________________
Operating System: __________________________________________________
Purchase Date: ______________________________________________________