HP B9180 User Guide
HP B9180 - PhotoSmart Pro Color Inkjet Printer Manual
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UPC - 882780360518
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HP B9180 manual content summary:
- HP B9180 | User Guide - Page 1
HP Photosmart Pro B9100 series User Guide - HP B9180 | User Guide - Page 2
- HP B9180 | User Guide - Page 3
services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademarks HP, the HP logo, and Photosmart are property of Hewlett-Packard the marketing name (HP Photosmart Pro B9100 series) - HP B9180 | User Guide - Page 4
40 Clean the printhead nozzles manually 40 Align and calibrate the printer 42 Print a test page 42 Print a sample page 43 Download printer software updates 43 Uninstall the printer software 44 5 Troubleshooting 45 Printer software installation problems 45 HP Photosmart Pro B9100 - HP B9180 | User Guide - Page 5
Printer hardware problems 46 Printing problems 47 Error messages ...50 Paper errors 51 Printer setup errors 52 Ink cartridge and printhead errors 53 Network errors 54 6 HP support ...57 Support process 57 HP support by phone 57 Phone support period 57 Placing a call 57 After the phone - HP B9180 | User Guide - Page 6
), and from light photo stock to 1.5 mm rigid media. ● Automatic ink nozzle monitoring and cleaning and on-the-fly nozzle substitution, for minimum downtime. ● Closed-loop color calibration for assured color accuracy. ● Advanced color management with the HP Photosmart Pro print plug-in for Adobe - HP B9180 | User Guide - Page 7
In this user guide, printer software refers to the HP Photosmart software that comes on the CD with the printer. The printer driver is the part of the printer software which controls the printer. Printer parts Front of printer 1 Printer screen: Check the ink levels and see print or error messages - HP B9180 | User Guide - Page 8
equivalent to the length of paper you are printing on. 5 Rear door releases: Press the two releases on either side of the rear paper slot to remove the rear door. 6 Power cord connection: Use this port to connect the power cord included with the printer. HP Photosmart Pro B9100 series User Guide 5 - HP B9180 | User Guide - Page 9
, or to remove the tray from the printer. 5 Paper catch: Flip up to keep print jobs from falling off the output tray extension. 6 Output tray extension: Pull it towards you to extend the output tray to catch the printed paper as it is ejected from the printer. 6 HP Photosmart Pro B9100 series - HP B9180 | User Guide - Page 10
the main tray extension, or to remove the tray from the printer. 5 Paper stops: Align the paper against these stops so that the paper feeds correctly into the printer. 6 Paper-length guide: Adjust this guide to fit close to the end of the paper in the tray. HP Photosmart Pro B9100 series User - HP B9180 | User Guide - Page 11
to print a test page containing information about the printer such as the condition of the ink cartridges, the printer serial number, and the firmware version. See Print a test page. ● Print sample page: Select this option to print a sample photo. See Print a sample page. 8 HP Photosmart Pro B9100 - HP B9180 | User Guide - Page 12
prints a test page. See Clean the printheads automatically. ● Calibrate printer: - Align printheads: Select this option to align the printheads. Load Letter or A4sized HP Advanced Photo Paper - Glossy in the main tray before you start this procedure to achieve best results. - Closed loop calibration - HP B9180 | User Guide - Page 13
Chapter 1 10 HP Photosmart Pro B9100 series printer - HP B9180 | User Guide - Page 14
specialty media tray ● Choose the right paper or other media ● Tips ● Print from a software program ● Change print settings ● Set the default print settings ● Make the HP Photosmart Pro B9100 series the default printer Media trays The printer has two media trays: ● Main tray: The main tray can hold - HP B9180 | User Guide - Page 15
Photo board Not supported Any media thicker than Not supported 1.5 mm Specialty media tray Recommended Not supported be printed facing down paper-width guide. Tip printer if necessary, by grasping the sides of the tray with both hands and pulling it towards you. 12 HP Photosmart Pro B9100 series - HP B9180 | User Guide - Page 16
to print on one sheet at a time. Load the specialty media tray It is recommended that before you print on expensive specialty media, you practice using the specialty media tray by loading a single sheet of plain paper and printing an image or document. HP Photosmart Pro B9100 series User Guide 13 - HP B9180 | User Guide - Page 17
dashed white line on the tray. For large sizes of media, the media will project through the rear paper slot at the back of the printer. If you are using tabbed paper, insert the paper so the tab feeds in first. 14 HP Photosmart Pro B9100 series - HP B9180 | User Guide - Page 18
under the rollers smoothly. Be sure to close the top door again. 5. Press OK on the printer. To load canvas in the specialty media tray 1. Lower the specialty media tray. Wait while the printer raises the printhead assembly in preparation for printing. HP Photosmart Pro B9100 series User Guide 15 - HP B9180 | User Guide - Page 19
of the output tray extension to prevent paper from falling onto the floor. 3. Load one sheet of canvas media with the side to be printed facing up on the specialty media tray. a. Open the top door to check that the media feeds under the rollers smoothly. 16 HP Photosmart Pro B9100 series printer - HP B9180 | User Guide - Page 20
. Press OK to continue. If this occurs, remove the media from the back of the printer. Place the media in a plastic bag and gently bend it until it lies flat. Load the media again. If the problem persists, use a different, flatter sheet of media. HP Photosmart Pro B9100 series User Guide 17 - HP B9180 | User Guide - Page 21
every paper size. Color calibration and printhead alignment HP Advanced Photo Paper - Glossy Casual photos from e-mail and the Web Plain paper Text documents, draft versions, and test Plain paper pages Specialty media The printer prints on a variety of HP and non-HP specialty media. Experiment - HP B9180 | User Guide - Page 22
support paper sizes ranging from 7.6 x 12.7 cm to 32 x 48 cm (3 x 5 inches to 13 x 19 inches), including: Metric ● 10 x 15 cm (with or without tab) ● Panorama 10 x 30 cm ● 13 x 18 cm ● A3 Legal ● Executive ● Tabloid Japan ●L ● 2L ● Hagaki ● Ofuku Hagaki HP Photosmart Pro B9100 series User Guide 19 - HP B9180 | User Guide - Page 23
Download printer software updates. Print from a software program Follow the steps below to print a photo or document using the basic printer settings. To modify the settings, see Change print settings. To use the more advanced color management settings, see Color management. 20 HP Photosmart Pro - HP B9180 | User Guide - Page 24
OK to close the Properties dialog box. 7. Click Print or OK to begin printing. To print from a software program (Mac) 1. Make sure you have paper loaded correctly. 2. On the File menu in your software program, click Page Setup. 3. Select the HP Photosmart Pro B9100 series as the printer. If you - HP B9180 | User Guide - Page 25
select the paper type that you want to use. 4. Click OK. 5. Select any other print settings that you want, and then click OK. To select a specific paper type (Mac) 1. Open the Print dialog box. 2. Choose the Paper Type/Quality pane. 3. Click the Paper tab. 22 HP Photosmart Pro B9100 series printer - HP B9180 | User Guide - Page 26
Settings, and then click Printer Settings. 2. Make changes to the print settings, and then click OK. To create presets (Mac) 1. On the File menu in your software program, click Print. 2. Choose the settings on each pane that you want to use frequently. HP Photosmart Pro B9100 series User Guide 23 - HP B9180 | User Guide - Page 27
print quality for slow computers The HP Photosmart Pro B9180 printer is capable of printing driver before printing. 5. Increase your system's RAM capacity. 6. Increase your system's processor speed, or upgrade to a faster processor. Make the HP Photosmart Pro B9100 series the default printer - HP B9180 | User Guide - Page 28
? ● Use the HP Photosmart Pro print plug-in for Adobe Photoshop® ● Use application-based color management ● Use printer-based color management Note In this user guide, printer software refers to the HP Photosmart software that comes on the CD with the printer. The printer driver is the part of - HP B9180 | User Guide - Page 29
Tip 2 Periodically, calibrate the printer color to ensure that the printer provides consistent and accurate color reproduction on all the supported paper types. See Align and calibrate the printer. Use the HP Photosmart Pro print plug-in for Adobe Photoshop® The HP Photosmart Pro print plug-in for - HP B9180 | User Guide - Page 30
Pro print, and then follow the onscreen instructions. To install the HP Photosmart Pro print plug-in (Mac) 1. Click the HP Device Manager icon in the Dock. If the HP Device Manager icon is not in the Dock, choose Applications, Hewlett-Packard, and then HP Device Manager. 2. Click Maintain Printer - HP B9180 | User Guide - Page 31
device's color space. The HP Photosmart Pro B9100 series software installation installs HP ICC profiles automatically for the printer. ● Calibrating the monitor: Monitors exhibit a color degradation over time that can interfere with producing professional quality printed photography. As a result - HP B9180 | User Guide - Page 32
. In this ● mode, the printer converts colors from Adobe RGB to the printer ink colors. When your digital camera, scanner, or image editing software program is set to Adobe RGB For high quality digital photography When you are not using ICC profiles HP Photosmart Pro B9100 series User Guide 29 - HP B9180 | User Guide - Page 33
want to use ICC profiles To print using the color management features built into the HP Photosmart Pro B9100 series printer, you have to change settings in the printer driver and in the image editing software program. Here is one example of a typical print job using printer-based color management - HP B9180 | User Guide - Page 34
Print dialog box. b. Choose a color space from the Color pop-up menu in the Print dialog box: - Colorsmart/sRGB - AdobeRGB Select the same color space you selected as an RGB working space in the Adobe Photoshop Color Settings dialog box. 6. Click OK. HP Photosmart Pro B9100 series User Guide 31 - HP B9180 | User Guide - Page 35
Chapter 3 32 HP Photosmart Pro B9100 series printer - HP B9180 | User Guide - Page 36
the following topics: ● Leave the printer on ● Replace the ink cartridges ● Replace faulty printheads ● Clean the printer ● Align and calibrate the printer ● Print a test page ● Print a sample page ● Download printer software updates ● Uninstall the printer software Follow the guidelines in this - HP B9180 | User Guide - Page 37
Matte Black (MK) Pigment ink cartridge ● HP 38 Cyan (C) Pigment ink cartridge ● HP 38 Magenta (M) Pigment ink cartridge ● HP 38 Yellow (Y) Pigment ink cartridge ● HP 38 Light Magenta (LM) Pigment ink cartridge ● HP 38 Light Cyan (LC) Pigment ink cartridge 34 HP Photosmart Pro B9100 series printer - HP B9180 | User Guide - Page 38
least six times, before opening their packages. 4. Unwrap the ink cartridges, and then insert each cartridge into its color-coded stall in the orientation shown. Press firmly on the cartridges to ensure proper contact. 5. Close the ink cartridge door. HP Photosmart Pro B9100 series User Guide 35 - HP B9180 | User Guide - Page 39
the ink cartridge. Replace faulty printheads If a message appears on the printer screen directing you to replace a printhead, try cleaning the printheads. See Clean the printheads automatically. If you still see the message on the printer screen after you have cleaned the printheads, call HP support - HP B9180 | User Guide - Page 40
the new printhead vigorously, at least six times, before opening the package. 6. Lift out the printhead. Be careful not to touch the gold-colored contacts on the printhead. In particular, guard against scratching the contacts with your fingernails. HP Photosmart Pro B9100 series User Guide 37 - HP B9180 | User Guide - Page 41
along the length of the nozzles at least 3 times. 10. Insert the new printhead into its color-coded stall in the orientation shown. Press straight down on the printhead until it is all the way in. The printhead is designed to insert in only one direction. 38 HP Photosmart Pro B9100 series printer - HP B9180 | User Guide - Page 42
printhead alignment and color calibration. Make sure that you have loaded HP Advanced Photo Paper - Glossy in the main tray, and then click OK to perform the alignment and calibration. For information about alignment and calibration, see Align and calibrate the printer. Clean the printer For best - HP B9180 | User Guide - Page 43
HP support. If the support staff tell you that the printhead needs to be replaced, see Replace faulty printheads for more information. Clean the printhead nozzles manually If you use the printer in a dusty environment, debris might accumulate on the gold-colored nozzles and cause printing problems - HP B9180 | User Guide - Page 44
no ink residue or dust appears on a clean swab. 9. Insert the printhead in the printer, and then close the top door. The printer automatically performs printhead alignment and color calibration. Make sure that you have loaded HP Advanced Photo Paper - Glossy in the main tray, HP Photosmart Pro - HP B9180 | User Guide - Page 45
OK. 4. Select Reset closed loop calibration, and then press OK. Print a test page You can print a test page to check the condition of the ink cartridges. The test page also contains useful information about the printer, including the printer serial number and firmware version. To print a test page - HP B9180 | User Guide - Page 46
. Actual ink volumes may vary. Print a sample page You can print a sample page to verify that the printer can successfully print a photo. If you are having trouble printing a photo from your software program, use this option as part of the troubleshooting process to determine whether the problem is - HP B9180 | User Guide - Page 47
3. Choose Hewlett-Packard, point to Photosmart, and then click HP Photosmart Update. 4. Follow the onscreen instructions to check for software updates. If you are behind a firewall, you need to enter the proxy server information in the updater. Note You can also download printer software updates by - HP B9180 | User Guide - Page 48
hardware problems ● Printing problems ● Error messages For additional troubleshooting information, see the electronic Help. Printer software installation problems Note Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support - HP B9180 | User Guide - Page 49
protection software, quit all other software programs, and then reinstall the printer software. Printer hardware problems Note 1 Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. The name of HP support services may - HP B9180 | User Guide - Page 50
ensure it produces the best quality output. For more information, see Leave the printer on. Printing problems Note Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. The name of HP support services may vary by country - HP B9180 | User Guide - Page 51
in the tray and that the paper-width and paper-length guides fit close to the edges of the paper. For more information on loading paper, see Choose the right paper or other media or view the How do I? animations available from the HP Solution Center. 48 HP Photosmart Pro B9100 series printer - HP B9180 | User Guide - Page 52
Colors are not printing satisfactorily Solution ● A cartridge is out of ink. Replace it. ● Some of the ink nozzles on the printheads are clogged. Clean the printheads. See Clean the printheads automatically. ● The color management settings of the printer might not be set properly. For more - HP B9180 | User Guide - Page 53
to you) is aligned with the dashed white line on the tray. Error messages Error messages that are displayed on the printer screen can be divided into the following types: ● Paper errors ● Printer setup errors ● Ink cartridge and printhead errors ● Network errors 50 HP Photosmart Pro B9100 series - HP B9180 | User Guide - Page 54
/support. The name of HP support services may vary by country/region. Tip View the How do I? animations available from the HP Solution Center to see how to load paper in the main tray or the specialty media tray, how to clear a paper jam, and how to install and replace ink cartridges and printheads - HP B9180 | User Guide - Page 55
printer. Close the ink cartridge door. The printer primes the ink cartridges to start the flow of ink and purge air from the ink line. 3. Wait until you are prompted on the printer screen to open the top door, and then remove the setup caps and install the printheads. 52 HP Photosmart Pro B9100 - HP B9180 | User Guide - Page 56
the calibration and to maintain the best print quality. Error message: Top door is open. Solution Close the top door of the printer. Ink cartridge and printhead errors Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support - HP B9180 | User Guide - Page 57
Quick Start guide for installing the ink cartridges and printheads. Error message: Replace the following faulty printhead(s). -OR- Replace the following incompatible printhead(s). Solution Contact HP support for special instructions on troubleshooting printhead problems. Error message: Replace the - HP B9180 | User Guide - Page 58
proxy IP address, access the embedded web server to set the proxy server settings. See Use the embedded web server. HP Photosmart Pro B9100 series User Guide 55 - HP B9180 | User Guide - Page 59
Chapter 5 56 HP Photosmart Pro B9100 series printer - HP B9180 | User Guide - Page 60
features: - Fast access to qualified online support specialists - Software and driver updates for the HP Photosmart printer - Valuable HP Photosmart printer and troubleshooting information for common problems - Proactive device updates, support alerts, and HP newsgrams that are available when you - HP B9180 | User Guide - Page 61
any new hardware or software to your computer at service plans are available for the printer at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans. 58 HP Photosmart Pro - HP B9180 | User Guide - Page 62
devices by doing so. The following illustration shows an example of the printer networked with several computers through a network hub, switch, or router. A cable or DSL modem links the hub and all the networked devices to broadband Internet access. HP Photosmart Pro B9100 series User Guide 59 - HP B9180 | User Guide - Page 63
your printer to the network and then installing the software. Ethernet network without Internet access The computers and printer communicate with each other, forming a simple network, through a hub. None of the networked devices has access to the Internet. 60 HP Photosmart Pro B9100 series printer - HP B9180 | User Guide - Page 64
to the network 1. If there is a plastic protective cap in the ethernet port on the back of the printer, remove it. 2. Connect the ethernet cable to the back of the printer. 3. Connect the ethernet cable to an empty port on the hub, router, or switch. HP Photosmart Pro B9100 series User Guide 61 - HP B9180 | User Guide - Page 65
cannot detect the printer. See Print a network settings page. 2. Insert the HP Photosmart printer software CD into the computer CD-ROM drive. 3. Click Next and follow the instructions provided by the installer to check and prepare the system, and install drivers, plug-ins, and software. This takes - HP B9180 | User Guide - Page 66
to the HP Photosmart Pro B9100 series printer. After the installation, printing is just like printing to a printer connected by a USB cable. Note 2 For Mac OS X 10.2.8 systems: Download the Mac OS X 10.2.8 printer driver from www.hp.com/support, and follow the onscreen installation instructions. To - HP B9180 | User Guide - Page 67
a summary of select network settings on the printer itself. To print a network settings page 1. Press Menu on the printer. 2. Press until Network settings is displayed, and then press OK. 3. Press until Print network settings page is displayed, and then press OK. 64 HP Photosmart Pro B9100 series - HP B9180 | User Guide - Page 68
installing the HP Photosmart printer software, and provides selected printer specifications. System printer via USB only; networking with x64 systems is not supported. Mac OS X 10.2.8, 10.3, 10.4, or later Note The printer driver for Mac OS X 10.2.8 systems must be downloaded from www.hp.com/support - HP B9180 | User Guide - Page 69
18 cm, A3, A4, A5, A6, B4, B5, E Imperial: Index card 3 x 5 inches, Index card 4 x 6 inches, Index card 5 x 8 inches, 3.5 x 5 inches, 4 x 6 inches (with or without tab), Panorama 4 x 10 inches, Panorama 4 x 11 inches, Panorama 4 x 12 inches, 5 x 7 inches, 66 HP Photosmart Pro B9100 series printer - HP B9180 | User Guide - Page 70
Professional Mac OS X 10.2.8, 10.3, 10.4, or later Paper trays and supported paper Main tray sizes 7.6 x 12.7 cm to 33 x 48.3 cm photo paper 10 cards or envelopes Power consumption Printing: 65 W peak, 22 W average Idle: 9.8 W average Off: 0.4 W average HP Photosmart Pro B9100 series User Guide - HP B9180 | User Guide - Page 71
printhead HP 70 Light Magenta/Light Cyan printhead Microsoft Windows 2000 Professional, XP Home, XP Professional, and XP Professional x64 Mac OS X 10.2.8, 10.3, 10.4, or later HP recommends that the USB cable be less than 3 meters (10 feet) in length 68 HP Photosmart Pro B9100 series printer - HP B9180 | User Guide - Page 72
C HP Warranty HP Photosmart Pro B9100 series User Guide 69 - HP B9180 | User Guide - Page 73
Appendix C 70 HP Photosmart Pro B9100 series printer - HP B9180 | User Guide - Page 74
calling HP support 57 care and maintenance 33 cartridges. See ink cartridges cleaning printer 39 printheads automatically 40 printheads manually 40 color management application-based 27 calibrating a monitor 27 ICC device profiles 27 installing ICC profiles 27 printer-based 29 computer printing from - HP B9180 | User Guide - Page 75
trays, paper 4 troubleshooting error messages 50 flashing lights 46 printer hardware problems 46 printing problems 47 software installation 45 U USB specifications 66 USB port 5 72 HP Photosmart Pro B9100 series printer
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HP Photosmart Pro B9100 series
User Guide