HP BL480c HP ProLiant BL480c Server Blade Maintenance and Service Guide
HP BL480c - ProLiant - 4 GB RAM Manual
UPC - 882780759664
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- HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 1
HP ProLiant BL480c Server Blade Maintenance and Service Guide Part Number 408711-009 September 2008 (Ninth Edition) - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 2
in the United States and other countries. Intended audience This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and are familiar with weight and stability - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 3
47 Accessing a server blade with local KVM 47 Accessing local media devices ...48 Diagnostic tools ...50 Troubleshooting resources ...50 HP Insight Diagnostics...50 HP Insight Diagnostics survey functionality 50 Integrated Management Log ...51 Array Diagnostic Utility ...51 USB support and - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 4
...57 FBDIMM slot numbering ...57 System maintenance switch...58 System maintenance switch procedures 58 Hard drive backplane components ...59 HP c-Class Blade SUV Cable...60 Specifications ...61 Environmental specifications ...61 Server blade specifications ...61 Acronyms and abbreviations - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 5
are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 6
la pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais d' demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Riparazione da parte del cliente - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 7
la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt das HP technische Support Center Customer self repair 7 - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 8
CSR-Programm in Nordamerika finden Sie auf der HP Website unter (http://www.hp.com/go/selfrepair). Parts-only Warranty Service (Garantieservice ausschließlich für Teile) Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich für Teile). Gemäß den - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 9
la sustitución de componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat type garantieservice voor het product. OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 10
voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair). Garantieservice "Parts Only" Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van de - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 11
peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 12
Customer self repair 12 - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 13
Customer self repair 13 - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 14
Customer self repair 14 - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 15
Customer self repair 15 - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 16
Illustrated parts catalog Server blade components Item Description 1 Heatsink 2 Processor a) 3.30-GHz Intel® Xeon® model X5260 * ** e) 2.00-GHz Intel® Xeon® model 5130 dual-core processor* ** Spare part number 410298-001 - 459738-001 416799-001 416798-001 416797-001 416796-001 Customer self - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 17
-GHz Intel® Xeon® model E5405 quad-core processor* ** aa) 3.33-GHz Intel® Xeon® processor X5470, quad-core, 2x6 MB L2 cache, 1333-MHz FSB* ** Spare part number 416794-001 416795-001 412955-001 413073-001 409424-001 409423-001 459739-001 438363-001 439827-001 437946-001 436151-001 437945-001 457879 - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 18
support) b) System board (quad-core processor support)* 5 Hard drive backplane 6 Controller cache modules a) HP Smart Array P400i Controller cache module, 128-MB b) HP card options* a) Emulex LPe1105-HP 4Gb FC HBA for HP c-Class BladeSystem Spare part number - 416470-001 416471-001 416472 - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 19
are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. 3No-Some HP parts are not designed for customer self repair. In order to satisfy the - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 20
Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de type garantieservice voor het product. 3No: Nee-Sommige HP onderdelen zijn niet ontwikkeld voor - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 21
3No: Nenhuma-Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado. Illustrated parts catalog 21 - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 22
performing service procedures, life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in static-safe containers. • Keep electrostatic-sensitive parts remove the server blade access panel and then install the server blade into the - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 23
server blade and/or the system. However, it may be necessary to leave the server blade powered up when performing other operations, such as hot-plug installations or troubleshooting for manual material Server blade preparation To service any internal server blade component, power down the server blade - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 24
Power down the server blade Before powering down the server blade for any upgrade or maintenance procedures, perform a backup of critical server data and programs. Depending on the Onboard Administrator configuration, use one of the following methods to power down the server blade: • Use a virtual - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 25
before beginning any installation procedure. Improper grounding can cause ESD. Access panel To remove the component: 1. Power down the server blade (on page 24). 2. Remove the server blade (on page 24). 3. Lift the access panel latch and slide the access panel to the rear. 4. Remove the access panel - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 26
the component, reverse the removal procedure. FBDIMM CAUTION: Use only HP FBDIMMs. FBDIMMs from other sources may adversely affect data integrity. To remove the component: 1. Power down the server blade (on page 24). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 27
cards enable network connectivity and provide Fibre Channel support. For mezzanine card locations, see the system board components (on page 56) . To remove the component: 1. Power down the server blade (on page 24). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 28
. The loose end of the battery cable that is still connected can cause a short circuit, leading to permanent electrical damage. To replace the component, reverse the removal procedure. HP Smart Array P400i Controller cache module To remove the component: 1. Power down the server blade (on page 24 - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 29
backplane To remove the component: 1. Power down the server blade (on page 24). 2. Remove the server blade (on page 24). CAUTION: Remove all hard on page 25). 6. Remove the controller cache module ("HP Smart Array P400i Controller cache module" on page 28). 7. Remove the controller cache - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 30
replace the component, reverse the removal procedure. Front panel/hard drive cage assembly To remove the component: 1. Power down the server blade (on page 24). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Remove all hard drives ("Hard drive" on - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 31
handle. To replace the component, reverse the removal procedure. Release button To remove the component: 1. Power down the server blade (on page 24). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Remove all hard drives ("Hard drive" on page 26 - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 32
, reverse the removal procedure. Heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. To remove the component: 1. Power down the server blade (on page 24). 2. Remove the server blade (on page 24 - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 33
8. Remove the failed heatsink. To replace the component: 1. Clean the old thermal grease from the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. 2. Remove the thermal interface protective cover from the spare heatsink. Removal and replacement procedures 33 - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 34
3. Align the holes in the heatsink with the guide pins on the processor cage. CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" pattern). 4. Install the heatsink ("Heatsink" on page 32). 5. Install the front panel/hard drive cage assembly ("Front panel/ - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 35
mix processors of different speeds or cache sizes. CAUTION: To prevent possible server blade overheating, always populate processor socket 2 with a processor and a heatsink or a processor socket cover and a heatsink blank. IMPORTANT: Processor socket 1 must always be populated. If processor socket - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 36
the socket and install the spare processor. CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket. Refer to the server blade hood label for specific instructions. Removal and replacement - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 37
3. Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Removal and replacement procedures 37 - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 38
4. Close the processor retaining latch and the processor socket retaining bracket. 5. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to evaporate before continuing. 6. Apply all the grease to the top of the processor in one of the - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 39
7. Align the holes in the heatsink with the guide pins on the processor cage. CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" pattern). 8. Install the heatsink ("Heatsink" on page 32). 9. Install the front panel/hard drive cage assembly ("Front panel/ - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 40
, short external contacts, or dispose of in fire or water. • Replace only with the spare designated for this product. To remove the component: 1. Power down the server blade (on page 24). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Identify the - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 41
" on page 30). 8. Remove all FBDIMMs ("FBDIMM" on page 26). 9. Remove any mezzanine cards ("Mezzanine card" on page 27). 10. Remove the heatsink ("Heatsink" on page 32). 11. Open the processor retaining latch and the processor socket retaining bracket. CAUTION: To avoid damage to the processor - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 42
processor from the socket. • Do not tilt or slide the processor when lowering the processor into the socket. 13. Remove the air baffle/access panel support. Removal and replacement procedures 42 - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 43
14. Remove the system board assembly. To replace the system board: 1. Install the spare system board in the server before installing the processor. 2. Prepare the processor socket on the spare system board: a. Open the processor retaining latch and the processor socket retaining bracket. Removal and - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 44
the processor on the spare system board. CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket. Refer to the server blade hood label for specific instructions. CAUTION: Always install - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 45
continuing. 7. Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution: 8. Install the heatsink ("Heatsink" on page 32). 9. Install the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly" on page 30). 10. Install the - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 46
IMPORTANT: Install all components with the same configuration that was used on the failed system board. 17. Power up the server blade. After you replace the system board, you must re-enter the server serial number and the product ID. 1. During the server startup sequence, press the F9 key to access - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 47
CD/DVD-ROM drive • USB diskette drive Numerous configurations are possible. This section offers two possible configurations. For more information, see "USB support and functionality (on page 51)." Accessing a server blade with local KVM For this configuration, a USB hub is not necessary. To connect - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 48
USB hub provides additional connections. Use the following configuration when configuring a server blade or loading software updates and patches from a USB CD/DVD-ROM or a USB diskette drive. 1. Connect the HP c-Class Blade SUV cable to the server blade. 2. Connect the video connector to a monitor - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 49
o USB diskette drive Item 1 2 3 4 5 6 7 Description Monitor USB mouse HP c-Class Blade SUV cable Server blade USB hub USB keyboard USB CD/DVD-ROM drive or diskette drive Cabling 49 - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 50
The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 51
HP PSP. NOTE: The current version of SmartStart provides the memory spare part numbers for the server blade. To download the latest version, see the HP website (http://www.hp.com/support : • From within HP SIM • From within Survey Utility • From within operating system-specific IML viewers o For - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 52
Diagnostics • DOS • Operating environments which do not provide native USB support For more information on ProLiant USB support, refer to the HP website (http://h18004.www1.hp.com/products/servers/platforms/usb-support.html). Internal USB functionality An internal USB connector is available for use - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 53
3 Hard drive bay 4 Server blade handle Server blade handle release button Serial label pull tag HP BladeSystem c-Class SUV cable connector* Power On/Standby button * The SUV connector and the HP c-Class Blade SUV Cable are for some server blade configuration and diagnostic procedures. Component - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 54
Front panel LEDs Item Description Status 1 UID LED 2 Health LED 3 NIC 1 LED* Blue = Identified Blue = Standby (auxiliary power available) Off = Off * Actual NIC numbers depend on several factors, including the operating system installed on the server blade. Component identification 54 - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 55
but it is not active currently. Do not remove the drive. Removing a drive may terminate the current operation and cause data loss. The drive is part of an array that is undergoing capacity expansion or stripe migration, but a predictive failure alert has been received for this drive. To minimize the - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 56
failure alert has been received for this drive. Replace the drive as soon as possible. The drive is offline, a spare, or not configured as part of an array. System board components Item 1 2 3 4 5 6 7 8 9 10 11 12 13 Description Processor socket 1 (populated) System board thumbscrew Processor - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 57
correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL480c Server Blade Installation Instructions that ship with the server blade. Mezzanine connector definitions Item PCIe Mezzanine connector 1 x4, Type I mezzanine card only Mezzanine - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 58
troubleshooting steps, this guide may instruct you to perform the following procedures: • Clear the system configuration ("Clearing the system configuration Access panel" on page 25). 6. Install the server blade in the enclosure and power up the server blade. 7. Wait for the POST message that prompts - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 59
and power up the server blade. 7. After the system beeps, repeat steps 1 through 3. 8. Change positions 1, 5, and 6 of system maintenance switch to off. 9. Repeat steps 5 and 6. If both the current and redundant ROM are corrupted, return the system board for a service replacement. Hard drive - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 60
HP c-Class Blade SUV Cable Item 1 2 3 4 Connector Server blade Video USB Serial Description For connecting to the SUV connector on the server blade front panel For connecting a video monitor For connecting up to two USB devices For trained personnel to connect a null modem serial cable and - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 61
maximum humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum for storage corresponds to a pressure minimum of 70 KPa. Server blade specifications Specification Height Depth Width Weight (maximum) Value 36.6 cm (14.42 in) 50.8 cm (20.00 in) 5.14 cm (2.03 in) 9.53 kg - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 62
Acronyms and abbreviations ADU Array Diagnostics Utility BBWC battery-backed write cache CSR Customer Self Repair ESD electrostatic discharge FBDIMM fully buffered DIMM FC Fibre Channel HBA host bus adapter I/O input/output iLO 2 Integrated Lights-Out 2 IML Integrated Management Log LED light- - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 63
PCI peripheral component interface PCIe peripheral component interconnect express RBSU ROM-Based Setup Utility ROM read-only memory SAS serial attached SCSI SATA serial ATA SFF small form-factor SIM Systems Insight Manager SUV serial, USB, video UID unit identification UPS uninterruptible power - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 64
hard drives 55 hard drives, determining status of 55 heatsink 32 HP c-Class Blade SUV Cable 47, 53, 60 HP Insight Diagnostics 50 I iLO 2 ( management tools 50 memory 26, 57 mezzanine board connectors 56 mezzanine card 27 N NIC (network interface card) 56 P part numbers 16 powering down 24 Index 64 - HP BL480c | HP ProLiant BL480c Server Blade Maintenance and Service Guide - Page 65
environmental 61 specifications, server 61 static electricity 22 SUV connector 47, 53, 60 symbols on equipment 23 system board 40 system board battery 40 system board components 56 system maintenance switch 56, 58 T tools 22, 50 troubleshooting 50 U USB connectors 60 USB drive key 56 USB support 51
HP ProLiant BL480c Server Blade
Maintenance and Service Guide
Part Number 408711-009
September 2008 (Ninth Edition)