HP BL685c HP ProLiant BL685c Generation 5 Server Blade User Guide
HP BL685c - ProLiant - 4 GB RAM Manual
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- HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 1
HP ProLiant BL685c Generation 5 Server Blade User Guide Part Number 457431-001 October 2007 (First Edition) - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 2
of Advanced Micro Devices. Audience assumptions This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels. - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 3
mapping ...19 Installing a server blade ...19 Connecting to the network ...24 Completing the configuration ...24 Hardware options installation...25 Introduction ...25 Hot-plug SAS or SATA hard drive option ...25 Processor option...26 Memory option ...33 Advanced ECC memory ...34 DIMM installation - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 4
functionality 57 Integrated Management Log ...57 Array Diagnostic Utility ...57 Remote support and analysis tools ...57 HP Instant Support Enterprise Edition 57 Web-Based Enterprise Service...58 Open Services Event Manager ...58 Keeping the system current ...58 Drivers ...58 ProLiant Support Packs - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 5
battery recycling notice...82 Electrostatic discharge ...83 Preventing electrostatic discharge ...83 Grounding methods to prevent electrostatic discharge 83 Specifications ...84 Environmental specifications ...84 Server blade specifications ...84 Technical support...85 Before you contact HP...85 HP - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 6
drive bay 2 2 Server blade handle 3 Server blade handle release button 4 Serial pull tab 5 Hard drive bay 1 6 Local I/O cable connector* 7 Power On/Standby button * The local I/O cable connector is used with the local I/O cable to perform some server blade configuration and diagnostic - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 7
2 Health LED Blue = Identified Blue flashing = Active remote management Off = No active remote management Green = Normal operation Amber flashing = Degraded condition Red flashing depend on several factors, including the operating system installed on the server blade. Component identification 7 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 8
, or a predictive failure alert has been received for this drive; it also has been selected by a management application. The drive is operating normally, and it has been selected by a management application. A predictive failure alert has been received for this drive. Replace the drive as soon as - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 9
offline, a spare, or not configured as part of an array. System board components Item 1 2 3 4 5 6 7 8 9 10 11 12 Description Bezel LED connector Processor socket 4 DIMM slots (Processor 4 memory banks G and H) Processor socket 2 (populated) DIMM slots (Processor 2 memory banks C and D) Internal - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 10
located on the interconnect bays. For more information, see the HP ProLiant BL685c Generation 5 Server Blade Installation Instructions that ship with the server blade. Mezzanine connector definitions PCIe x8 mezzanine connectors support x16 cards at up to x8 speeds. Item Mezzanine connector - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 11
, set S1, S5, and S6 to ON. System maintenance switch procedures When you perform troubleshooting steps, this guide may instruct you to perform the following procedures: • Clear the system configuration. • Access the redundant ROM. To complete these procedures, you must change physical settings on - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 12
to restore the factory default configuration. For more information, see "HP ROM-Based Setup Utility (on page 49)." If the system is unable to boot into RBSU, use the following steps to clear the system configuration: 1. Power down the server blade (on page 14). 2. Remove the server blade (on page 15 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 13
USB Serial Description For connecting to the local I/O cable connector on the server blade front panel For connecting a video monitor For connecting up to two USB devices For trained personnel to connect a null modem serial cable and perform advanced - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 14
, see the HP BladeSystem c7000 Enclosure Setup and Installation Guide on the documentation CD. For more information about iLO 2, see "iLO 2 Standard Blade Edition technology (on page 53)." Power down the server blade Before powering down the server blade for any upgrade or maintenance procedures - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 15
beginning any installation procedure. Improper grounding can cause ESD. Remove the access panel To remove the component: 1. Power down the server blade (on page 14). 2. Remove the server blade (on page 15). 3. Lift the access panel latch and slide the access panel to the rear. 4. Remove the access - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 16
DIMMs. DIMM baffles that are missing or installed incorrectly can compromise server blade and enclosure cooling. DIMM baffles for processor 1 and 2 memory banks have a single top gasket. DIMM baffles for processors 3 and 4 memory banks have a top and a side gasket. 1. Install the DIMM baffles - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 17
baffles for processor 1 and 3 memory banks with the R toward the front of the server blade. o Install DIMM baffles for processor 2 and 4 memory banks with the L toward the front of the server blade. 2. Install the access panel (on page 16). 3. Install the server blade ("Installing a server blade" on - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 18
.com/support) • HP Technical Documentation website (http://docs.hp.com) Installing server blade options Before installing and initializing the server blade, install any server blade options, such as an additional processor, hard drive, or mezzanine card. Installing interconnect modules For specific - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 19
enclosure installation poster or the HP BladeSystem enclosure setup and installation guide on the HP website (http://www.hp.com/go/bladesystem/documentation). Installing a server blade The HP BladeSystem c7000 Enclosure ships with four device bay shelves to support half-height devices. To install - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 20
setup guide or server blade user guide. Enclosure documentation is located at the HP website (http://h71028.www7.hp.com/enterprise/cache/80316-0-0-0-121.html). Server blade documentation is located at the HP website (http://h18004.www1.hp.com/products/servers/platforms/). To install a server blade - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 21
4. Push the device bay shelf back until it stops, lift the right side slightly to disengage the two tabs from the divider wall, and then rotate the right edge downward (clockwise). 5. Lift the left side of the device bay shelf to disengage the three tabs from the divider wall, and then remove it - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 22
6. Remove the connector covers. 7. Prepare the server blade for installation. Setup 22 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 23
drive and device bays are populated with either a component or a blank. 9. Install blanks in any empty bays: a. Locate the coupler plate that ships with the server blade. b. Install the coupler plate on top of the blank, and then slide the coupler plate forward until it locks into place. Setup 23 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 24
module options, see the HP website (http://www.hp.com/go/bladesystem/interconnects). IMPORTANT: To connect to a network with a Pass-Thru module, always connect the Pass-Thru module to a network device that supports Gigabit speed. Completing the configuration To complete the server blade and HP - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 25
If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to option The server blade supports up to two hot-plug SAS or SATA drives. CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 26
the status of the hard drive from the hot-plug hard drive LEDs ("SAS and SATA hard drive LEDs" on page 8). 5. Resume normal server blade operations. Processor option WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 27
part number. CAUTION: The server blade supports only two- or four-processor configurations. Always populate processor sockets 1 and 2 with processors and heatsinks. To prevent overheating, always populate processor sockets 3 and 4 with processors and heatsinks or processor socket covers and heatsink - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 28
retaining latch prevents the processor from seating during installation, leading to hardware damage. 6. Open the processor retaining latch and the processor socket retaining bracket. IMPORTANT: Be sure the processor remains inside the processor installation tool. Hardware options installation 28 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 29
the processor in the tool. 8. Align the processor installation tool with the socket and install the processor. CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket. Hardware options - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 30
9. Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. 10. Close the processor retaining bracket and the processor retaining latch. Hardware options installation 30 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 31
for processors 3 and 4. 12. If the heatsink will be installed on processor 1 or 2, expose the adhesive and apply the air baffles to the side of the heatsink that will face the center of the server. 13. Align the holes in the heatsink with the guide pins on the processor cage: Hardware options - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 32
o Processor 3 or 4 o Processor 1 or 2 CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" pattern). 14. Install the heatsink: Hardware options installation 32 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 33
Install the server blade ("Installing a server blade" on page 19). 18. Power up the server blade (on page 14). Memory option You can expand server memory by installing PC2-5300 Registered DDR2 SDRAM DIMMs. The server supports up to 64 GB of memory using 16 4-GB DIMMs (four DIMMs per processor). NOTE - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 34
one bank for a specific processor. • DIMMs installed in banks for processor 3 and 4 can be used only if processor 3 and 4 are installed. • Processors 3 and 4 can be installed without memory. CAUTION: Always wear an antistatic wrist strap when working inside the server. DIMM population order Dual - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 35
and provide Fibre Channel support. For mezzanine card locations, see "System board components (on page 9)." For mezzanine card signal mapping, see the HP ProLiant BL685c Generation 5 Server Blade Installation Instructions that ship with the server blade. Optional mezzanine cards are classified - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 36
the board. 6. Install the access panel (on page 16). 7. Install the server blade ("Installing a server blade" on page 19). 8. Power up the server blade (on page 14). HP Smart Array E200i Controller battery pack option The optional BBWC enabler provides the system with a means for storing and saving - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 37
server blade is powered down, wait 15 seconds and then check the amber LED before removing the battery properly, but without the performance advantage of the battery pack. NOTE: The data protection and the : 1. Power down the server blade (on page 14). 2. Remove the server blade (on page 15). 3. - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 38
the Smart Array E200i battery pack on the new cache module provided in the option kit. 7. Install the new Smart Array E200i cache module. 8. Install mezzanine card 3, if necessary. 9. Install the access panel (on page 16). 10. Install the server blade ("Installing a server blade" on page 19). 11 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 39
server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade. diskette drive Numerous configurations are possible. This section offers two possible configurations. For more information, see "USB support and functionality (on - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 40
to the second USB connector. Item 1 2 3 4 5 6 Description Monitor USB mouse Local I/O cable Server blade Video connector USB keyboard Accessing local media devices Use the following configuration when configuring a server blade or loading software updates and patches from a USB CD/DVD-ROM or - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 41
NOTE: Use a USB hub when connecting a USB diskette drive and/or USB CD-ROM drive to the server blade. The USB hub provides additional connections. Item 1 2 3 4 5 6 7 Description Monitor USB mouse Local I/O cable Server blade USB hub USB keyboard USB CD/DVD-ROM drive or diskette drive Cabling 41 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 42
and IML viewer • iLO 2 Management interface driver • Rack infrastructure interface service For Microsoft® Windows® OS users, these items are included in the HP ProLiant iLO 2 Standard Blade Edition, available from the HP website (http://h18002.www1.hp.com/support/files/server/us/index.html). Linux - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 43
server blade. The c-Class tab enables you to control specific settings for the HP BladeSystem. iLO 2 also provides webbased status for the HP BladeSystem configuration. For detailed information about iLO 2, refer to the HP Integrated Lights-Out User Guide on the HP website (http://www.hp.com/servers - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 44
hard drive space o 10-Mb/s network adapter • PXE deployment server (storing boot images) o AMD Athlon™ XP processor (700 MHz or greater recommended), AMD Athlon™ 64 processor, or Intel® Pentium® III or higher processor (500 MHz recommended) o 256 MB of RAM Software and configuration utilities 44 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 45
be configured to boot PXE. For more information, refer to "Network-based PXE deployment (on page 43)." NOTE: Actual NIC numeration depends on several factors, including the OS installed on the server blade. HP recommends using one of the following methods for PXE deployment: • HP ProLiant Essentials - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 46
Deployment Solution and the HP ProLiant Integration Module. The intuitive graphical user interface of the Altiris Deployment Solution console provides simplified pointand-click and drag-and-drop operations that enable you to deploy target servers, including server blades, remotely. It enables you - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 47
.hp.com/products/servers/management/rdp.html?jumpid=reg_R1002_USE N). Diskette image deployment To deploy with a diskette image, the user creates a DOS-based network-enabled boot diskette that executes a script that configures the hardware and installs the OS. The diskette enables the server blade - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 48
information, refer to "HP BladeSystem c-Class advanced management (on page 43)." To operate properly, the server blade must have a supported OS. For the latest information on a supported OS, refer to the HP website (http://www.hp.com/go/supportos). Configuration tools SmartStart software SmartStart - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 49
to the HP website (http://www.hp.com/servers/sstoolkit). HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following: • Configuring system devices and installed options • Enabling and - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 50
are selected, exit RBSU and allow the server to reboot automatically. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Boot options Near the end of the boot process, the - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 51
with Service Pack 1) or later. For Linux servers, refer to the README.TXT file for additional browser and support information. For more information, refer to the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website (http://www.hp.com). Option ROM - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 52
hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU. ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 53
HP SIM provides device management capabilities that consolidate and integrate management data from HP and third-party devices. IMPORTANT: You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors, SAS and SCSI hard drives, and memory modules. Software and configuration - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 54
CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website (http://www.hp.com/go/hpsim). Management Agents Management Agents provide the information to enable fault, performance, and configuration management. The agents allow easy manageability of the server through HP SIM software, and - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 55
, and regulation • Integrated management of virtual and physical infrastructure • Third-party device management For more information about Insight Control Environment suites, see the HP website (http://www.hp.com/go/ice). Redundant ROM support The server enables you to upgrade or configure the ROM - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 56
tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server blade management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations, troubleshoot problems, and - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 57
it can be installed through the HP PSP ("ProLiant Support Packs" on page 59). NOTE: The current version of SmartStart provides the memory spare part numbers for the server blade. To download the latest version, see the HP website (http://www.hp.com/support). Integrated Management Log The IML records - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 58
/hw_downloads.html). For installation information, refer to the HP ISEE Client Installation and Upgrade Guide (ftp://ftp.hp.com/pub/services/hardware/info/isee_client.pdf). Web-Based Enterprise Service WEBES enables administrators to manage hardware events proactively, either locally or online. The - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 59
represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management agents. Refer to the PSP website (http://h18000.www1.hp.com/products/servers/management/psp.html). Operating system version support Refer to the operating system support matrix (http://www.hp.com/go - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 60
resources NOTE: For common troubleshooting procedures, the term "server" is used to mean servers and server blades. The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common problems as well as a comprehensive course of action for fault isolation and - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 61
upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 62
to print error messages. 6. Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and software utilities, necessary to troubleshoot the problem. o You must have the appropriate Health Drivers and Management Agents installed on the server. Troubleshooting 62 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 63
of SmartStart from the HP website (http://www.hp.com/servers/smartstart). Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select the appropriate server model, and then click the Troubleshoot a Problem link on the product - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 64
1 2 3 4 5 Refer to "General diagnosis flowchart (on page 65)" "Power-on problems flowchart ("Server blade power-on problems flowchart" on page 67)" "POST problems flowchart (on page 69)" "OS boot problems flowchart (on page 71)" "Server fault indications flowchart (on page 73)" Troubleshooting 64 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 65
flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item 1 2 3 See "Symptom information (on page 62)" "Loose connections (on page 63)" "Service notifications (on page 63 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 66
option firmware is available on the following websites: • HP Support website (http://www.hp.com/support) • HP ROM-BIOS/Firmware Updates website (http://h18023.www1.hp.com/support/files/server/us/romflash.ht ml) "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 67
Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 67 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 68
1 2 3 See "Component identification (on page 6)" Maintenance and service guides for c-Class server blades, located on the HP website (http://www.hp.com/go/bladesystem/documentation) Integrated Lights-Out User Guide located on the HP website (http://www.hp.com/servers/lights-out) Troubleshooting 68 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 69
Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • Faulty video device Troubleshooting 69 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 70
CD or on the HP website (http://www.hp.com/support) • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Maintenance and service guides for c-Class server blades, located on the Documentation - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 71
to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and then restart the server blade. Symptoms: • Server does not boot a previously installed OS • Server does not boot SmartStart Troubleshooting 71 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 72
website (http://www.hp.com/support) • "HP contact information (on page 85)" • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Maintenance and service guides for p-Class server blades, located on - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 73
blade OS boot problems flowchart (on page 71) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 54) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 74
-on problems flowchart ("Server blade power-on problems flowchart" on page 67)" • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Maintenance and service guides for c-Class server blades, located - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 75
a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 76
server blade (on page 14). 2. Remove the server blade (on page 15). 3. Remove the access panel (on page 15). 4. Identify the battery location ("System board components" on page 9). 5. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 77
computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. FCC rating label The FCC rating label on the device shows the classification (A or B) of the equipment. Class B devices - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 78
if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 79
Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 80
environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Japanese notice BSMI notice Regulatory compliance notices 80 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 81
those specified herein or in the laser product's installation guide may result in hazardous radiation exposure. To reduce the than those specified herein. • Allow only HP Authorized Service technicians to repair the unit. The Center for Battery replacement notice Regulatory compliance notices 81 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 82
disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 83
workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. • Use conductive field service tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 84
maximum humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum for storage corresponds to a pressure minimum of 70 KPa. Server blade specifications Specification Height Depth Width Weight (maximum) Value 36.60 cm (14.42 in) 50.90 cm (20.06 in) 5.14 cm (2.03 in) 10 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 85
/us/en/wwcontact.html). For HP technical support: • In the United States, for contact options see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone: o Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 86
service. • Optional-Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP , you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 87
lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet. • Optional - Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen Technical support 87 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 88
Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP können Sie das HP technische Support Center anrufen und - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 89
de HP, pó HP siguiente (http://www.hp.com/go/selfrepair). Customer Self Repair Veel onderdelen in HP HP HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.nl/services/servicepartners). Reparo feito pelo cliente Os produtos da HP HP (ou fornecedores/parceiros de serviço da HP) - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 90
entanto, se desejar que a HP as substitua, pode haver ou HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP HP para que um técnico o ajude por telefone. A HP especifica HP. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 91
Technical support 91 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 92
Technical support 92 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 93
ABEND abnormal end ACU Array Configuration Utility ASR Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System CSR Customer Self Repair DDR2 double data rate-2 DHCP Dynamic Host Configuration Protocol DIMM dual inline memory module ESD electrostatic discharge - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 94
Out 2 IML Integrated Management Log IP Internet Protocol ISEE Instant Support Enterprise Edition KVM keyboard, video, and mouse LED light-emitting diode NBP Network Bootstrap Program NIC network interface controller ORCA Option ROM Configuration for Arrays OSEM Open Services Event Manager POST Power - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 95
Setup Utility RDP Rapid Deployment Pack ROM read-only memory SAS serial attached SCSI SATA serial ATA SCSI small computer system interface SFP small form-factor pluggable SIM Systems Insight Manager SNMP Simple Network Management Protocol TCP/IP Transmission Control Protocol/Internet Protocol TFTP - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 96
WEBES Web-Based Enterprise Service WfM Wired for Management Acronyms and abbreviations 96 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 97
status of 8 hard drives, installing 25 hardware options 25 hardware options installation 25 health driver 52 health LEDs 8 HP Insight Diagnostics 56, 57 HP ProLiant Essentials Foundation Pack 53 HP Systems Insight Manager, overview 53 HP technical support 85 I identification number 77 Index 97 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 98
-on problems flowchart 67 problem diagnosis 60 processors 26 ProLiant Support Pack (PSP) 59 PSPs, overview 59 PXE deployment 43, 45 R RBSU (ROM-Based Setup Utility) 49 RBSU configuration 49 redundant ROM 55 regulatory compliance notices 77 removing the access panel 15 removing the server blade 15 - HP BL685c | HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 99
Erase Utility 53 system maintenance switch 11 Systems Insight Manager 53 T Taiwan battery recycling notice 82 technical support 85 telephone numbers 85 troubleshooting 60, 63 troubleshooting flowcharts 63 troubleshooting resources 60 U updating drivers 42 updating the system ROM 55 USB connectors 13
HP ProLiant BL685c Generation 5 Server Blade
User Guide
Part Number 457431-001
October 2007 (First Edition)