HP BladeSystem bc2000 Administrator's Guide HP Session Allocation Manager (SAM
HP BladeSystem bc2000 - Blade PC Manual
View all HP BladeSystem bc2000 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP BladeSystem bc2000 manual content summary:
- HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 1
Administrator's Guide HP Session Allocation Manager (SAM) v.2.1 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 2
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP Packard Company. Administrator's Guide Business PCs Second Edition (August 2007) Document Part Number: - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 3
About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 4
iv About This Book - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 5
Blade Workstation Clients 10 Other requirements ...11 Create a Service Account 11 Obtain Administrative Rights 11 Change the Firewall ...11 Active Directory ...11 2 Installation Install the HP SAM Web Server and SQL Software 12 Grant Users HP SAM Administrator Access 13 Configure HP SAM System - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 6
Tab ...39 System Settings Tab ...40 Reports Tab ...44 Log Tab ...47 Setting Up Smart Card Login on the Access Device 47 Appendix A Firewall rules Web Server ...49 Clients ...49 Blade ...49 SQL Server ...50 Appendix B Frequently Asked Questions Appendix C Registration Service Error Codes Appendix - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 7
to users as they are needed. For more information about HP Remote Client Solutions, visit www.hp.com/go/rcs. Key features ● Allocation system to assign users to computing resources (such as blade PCs or workstation blades) ● Self-registration of computing resources ● Simple management of providing - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 8
a static connection. In Figure 1-1 HP SAM Configuration on page 2, HP SAM has been configured to statically connect user Tom to blade PC 1 with an IP address of dynamically connect to one of the three blade workstations supporting the role of "abcde." HP SAM uses HP Remote Graphics Software (RGS) or - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 9
Web server. 7. Once the user disconnects or logs out, the HP SAM registration service updates the HP SAM Web server with the new information. HP SAM Software Components The following are the primary components of HP SAM. ● HP SAM Client-The HP SAM Client runs on the access device and displays the - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 10
computing resources should be accessed. ● HP SAM Registration Service-The HP SAM Registration Service (registration service) runs on the computing resource, install. For example, the HP SAM Client and the RGS Receiver are both factory-installed on the HP dc72 Blade Workstation Client. Other RGS - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 11
Example In Figure 1-3 Static (Dedicated) Connection Example on page 5, we need to grant user Tom access to a specific computing resource. A blade PC has been configured to support Tom. 1. We assign blade PC 1 with an IP address of 15.2.76.100 to Tom. See To Assign Resources on page 33. 2. To - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 12
, the preconfigured computing resources are displayed at a specific location and resolution on the client monitor or monitors. Figure 1-4 Monitor Layout Example In Figure 1-4 Monitor Layout Example on page 6, user Lee has static access to two blade PCs. HP SAM needs to be configured to display the - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 13
acquired separately. For information on HP RGS, visit http://www.hp.com/go/rgs. To view the HP Remote Graphics Software User Guide, visit http://www.hp.com/support/rgs_manuals and scroll down to the User guide heading. HP SAM Hardware and Software Requirements HP SAM Web and SQL Server Requirements - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 14
resources (such as blade PCs) ● Geographic location and/or network architecture ● Fault tolerance decision HP SAM Web Server Software Requirements Minimum: One of the following operating systems must be installed: ● Windows Server 2003, Standard Edition, with Service Pack 1 ● Windows Server - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 15
collection ● Limit the number of days the system retains history data and/or log collection NOTE: SQL server mixed mode authentication must be enabled. HP SAM Registration Service Requirements Hardware Requirements ● HP blade PC ● HP blade workstation series Software Requirements Install and enable - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 16
PC Software Requirements Install and enable one of the following operating systems: ● Windows XP ● Windows 2000 with Service Pack 3 or higher ● Windows Vista, 32-bit Install and enable one or both of the following: ● RGS ● RDP Blade Workstation Clients Hardware Requirements ● HP Compaq Blade - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 17
the following administrative rights: ● Administrative rights on all computing resources (such as blade PCs) ● SQL administrative level account and password-only needed during setup ● Administrative rights on the HP SAM Web server Change the Firewall If the network environment uses a hardware and - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 18
supports that language. If it does not, the user interface is in English. NOTE: HP SAM can have one or more HP SAM Web servers. All HP HP SAM system log data from the HP SAM HP SAM Web site and the HP SAM server service. NOTE: HP highly recommends that you type a name and password from a service - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 19
From Web server (TCP/ANY) to blades (TCP/139-RPC) - From Web server (UDP/47777) to blades (UDP/47777-Custom) ● SQL HP SAM administrators, go to the HP SAM administrator console and add these users to the Administrator role. See Users and Roles Tab on page 30 for detailed instructions. Install the HP - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 20
, go to the System Settings tab, and make appropriate changes. See System Settings Tab on page 40 for detailed instructions. Install and Validate the HP SAM Registration Service Software Manually installing this software consists of these steps: 1. Install the HP SAM Registration Service on page 14 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 21
the computing resource can belong. A role is a functional collection of computing resources (such as blade PCs). The first role in the list is the computing resource's primary role. All other roles, if any, are considered non-primary. Install and Validate the HP SAM Registration Service Software 15 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 22
and C:> net stop daesvc. You can also start or stop the service using tools such as HP Rapid Deployment Pack. See the HP Rapid Deployment Pack documentation for instructions. Test the HP SAM Registration Service Log into the HP SAM administrator console, click on the Resources tab, and search for - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 23
Windows CE 5.0 RDP only X English Blade Workstation Client Embedded OS Blade Workstation Client Embedded OS RGS or RDP HP SAM Web server. The HP SAM ActiveX controls support RDP 5.0 only, even if RDP 6.0 or RGS is installed. For the HP thin client running Windows XPe, the installation of the HP - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 24
Hewlett-Packard > HP PC Session Allocation Client). Customization Steps (Recommended) 1. Start up the HP SAM client. 2. Type the HP SAM Web server You are now able to double-click the HP SAM icon to start the client. NOTE: You can set additional settings by manually editing the .SAM file. Refer to - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 25
can set additional settings by manually editing the .SAM file. Refer to Configuration Settings specific .SAM file, then it searches for the enterprise .SAM file. Refer to Configuration Settings on page 20 for a list of the options available for the Blade Workstation Client series. Install and Validate the HP - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 26
manually editing the .SAM file. The following list provides supported keys and values within the [HPRDC] section. ● Gateways-string value. Points to the section that lists HP The default is 0. ● KioskMode-integer value. Not valid for Blade Workstation Client series. When set to non-zero, the user - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 27
value corresponds to an action that is not enabled, no default action is available. Not valid for Blade Workstation Client series. The default value is 0. ● ConnectionBar.FollowMouse-integer value, 0 or 1. When set file to see the required format. Install and Validate the HP SAM Client Software 21 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 28
. Default is "ActivCard Gold Cryptographic Service Provider." ● SmartCardUidType-integer value, inserted. This value (2) is not supported for Windows CE or Blade Workstation Client Embedded OS. ● Banner , 0 or 1. If set to 1, displays the HP SAM client version text on the main window. Default - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 29
support DLL must be present to support the language. Not valid for Windows CE. NOTE: The UILanguage specified must either be the same language as the HP file. Default is 1. Policy Entries You can set policy entries by manually editing the .SAM file. These settings must be located in the Policies - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 30
for RDP connections. Default is 1. ● AutoReconnect-0 or 1. If 1, RDP reconnection is enabled. Not recommended for an HP SAM solution. This value is only supported for RDP connections. Default is 0. ● MapDrives-0 or 1. If 1, local drives are made available to the remote session. This value is - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 31
seconds. This value is only supported for RGS connections. ● RgsDialogTimeout- RGS. Additionally, various hardware and operating system requirements must be met before the Vista is set to 1. For RDP6, this allows control over which logical drives are made available to the HP SAM Client Software 25 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 32
file (hpevent.cfg) to all appropriate computing resources and start the service on those units. Deploy HP SAM Client Software to All HP SAM Access Devices To deploy the HP SAM Internet Explorer-based client, instruct your users to go to the HP SAM server Web site(s) that you have set up. 26 Chapter - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 33
Windows XPe-based client installation file and/or the HP SAM Windows CE 5.0based client installation file on a Web site or fileshare. If you created a hprdc.sam file for your environment, you should post this file also. Then instruct the users to: a. Download and install the client software (scw32 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 34
([email protected]). General Navigation and User Interface Design The HP SAM administrator console is designed with tabs and hyperlinks for navigation with what was entered. Display More (or Fewer) Items Per Page The system defaults to show only a certain number of items per page. Enter a new - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 35
Directory services by adding the names in Active Directory under a security group or organizational unit. 2. Add the security group or organizational unit directly to the HP SAM Administrator group. a. In Search By, select Organizations (OU) or Security Groups. b. If you want to filter to a specific - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 36
, select Delete in the Operation list and click Go. 5. If you want to remove the user or users from the HP SAM Administrator Group without deleting them from the system, perform the following steps: a. In the Operation list, select Assign Policy/Roles, and then click the Go button. b. Next to the - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 37
for allocation. ◦ If there is no check mark, then all blades are unavailable for user connection through HP SAM within the scope of that role. ◦ To change the setting , select the permissions to allow for this category for this specific administrative group. 6. Repeat steps 4 and 5 for each category - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 38
3. To change values for the different categories, select a category from the Category list, and in the Permissions area, change the permissions as necessary. Repeat this process for each category you want to modify. 4. Click Save. To delete an Administrator group: 1. Select the group or groups to - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 39
box. 8. Click Save to save your changes. Assign Resources This option allows you to assign a specific resource (such as a blade PC) to a user and to configure the monitor layout for a user. You can also assign a resource to act as the backup, and then click Save. HP SAM Administrator Console Tabs 33 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 40
new resolution width and height and the horizontal and vertical offset. NOTE: If you do not specify the resolution and offset configuration, the system default parameters are used. 7. Click Save. To Change the Monitor Layout Configuration for the User 1. Select the check box next to the appropriate - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 41
blade PC) from that role. You can add the user as an individual, in a security group, or in an organizational unit. When the system searches for the accounts added, it uses the HP Units To add many users, leverage Active Directory services by adding the user names in Active Directory under - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 42
that are manually enabled or disabled only. ● Role-Show resources that belong to a specific role. for allocation because the registration service is not responding (service is not working properly, the HP SAM server to have administrative privileges on the computing resource (such as a blade PC). - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 43
from the system. Do this . In normal situation, this is not needed, since the registration service sends back its status whenever there is a change in status ( Manually NOTE: The Windows XPe-based client and Blade Workstation Client registers access devices automatically upon connection to the HP - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 44
To Change an Access Device 1. Type one or more parameters and click Search, or click Search to find all registered access devices. 2. If you want to change the friendly name for the access device: a. Click the link in the Friendly Name column, and then type a new friendly name for the access device - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 45
HP SAM client settings. In general, the user is allowed the flexibility to customize the connection settings on the client side. If there are specific to the same blade. When a network failure or something similar occurs, the user may unknowingly have been logged off that resource. HP SAM may - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 46
Global level overrides the OFF setting at the higher Role level. 3 At the Security Group level, HP SAM checks all Security Groups in alphanumeric order and uses the policy, if any, in the first each Role to which that user belongs. System Settings Tab This tab allows the administrator to set how the - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 47
system. Make the appropriate change(s) and click Save to apply. ● History-If selected, the system the system allows users If selected, the system collects audit log brand new to the system), the flags are system system performs before marking the resources system system to autoconnect to all blades system system - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 48
subnet the access device needs to use to make a connection request. NOTE: HP SAM allows you to enter in only one subnet range. If the network the box to change the customizable message that is displayed to the user on the HP SAM Web client page. ● Smart Card ◦ Smart card login-Select the value - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 49
service providers (CSP)-Type the name of the CSP that supports sets the system link to the Active Directory services to retrieve user you have been instructed to do so on the HP SAM administrator console recur. To run the synchronization operation task manually, click the Resources tab, locate and - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 50
are allowed to run up to 30 resources (such as blade PCs). This is meant for evaluation purposes only. There is no expiration date for this evaluation software. Click the Enter New Key button to add a new key to HP SAM. Once entered, the system displays the information encoded on the key. To delete - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 51
. If you choose this option, the system ignores the Role Enabled and Role Public to show specifically how many number above to show specifically how many resources within indicates how many times the system encountered the situation where system ignores the Role Enabled and Role Public boxes above - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 52
100%. However, if a blade supports multiple roles, then the numbers will not add up because consuming a blade (which is in two the percentage number above to show specifically how many resources within that role were indicates how many times the system encountered the situation where there are - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 53
the selected roles only. If you choose this option, the system ignores the Role Enabled and Role Public boxes above. Display . You can manually perform a cleanup of the log on this page. To delete specific entries, select the on HP CCI at http://h20000.www2.hp.com/bc/docs/support/SupportManual/ - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 54
-Packard\HP PC Session Allocation Client\ - or - b. For the Internet Explorer-based client, edit the 'scwatch.cfg' file with the following: Action=c:\Program Files\internet explorer\iexplore.exe http:// HPSAMServername 7. Start the service by: a. Clicking Start > Control Panel > Administrative - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 55
47777-Custom) ● Outgoing: ◦ From Web server (TCP/ANY) to SQL_Server (TCP/1433-MSSQL)) ◦ From Web server (TCP/ANY) to blades (TCP/139-RPC) ◦ From Web server (UDP/47777) to blades (UDP/47777-Custom) Clients ● Incoming: ◦ None ● Outgoing: ◦ From clients (ANY) to Web server (TCP/80-HTTP) ◦ From clients - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 56
SQL Server (only if not running on the same machine as the Web server) ● Incoming: ◦ From Web server (TCP/ANY) to SQL_Server (TCP/1433) ● Outgoing: ◦ None 50 Appendix A Firewall rules - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 57
are my users being asked to reconnect using the HP SAM client every time there is a network glitch? The Auto-Reconnect setting was set to OFF. This could be a Forced-Setting on the system administration side to ensure that HP SAM validates that the blade the user is on is still reserved under that - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 58
in to the blade interactively. Either disable this policy or remove the Password box from the HP SAM client by setting HP SAM server using another browser No, these browsers are not supported. such as Opera and Firefox? Question Answer I restored my HP SAM database from tape backup after the HP - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 59
went down, then you must find those computing resources and add them back to the HP SAM system. To do that, stop and restart the registration service on those units. When in doubt, stop and restart the registration service on all of the computing resources. This action has no impact on current users - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 60
port, then restart the HP SAM registration service on all computing resources. Also update the appropriate firewall rules on the HP SAM Web server and the computing resources. Question Can I use double-byte numbers in the user name? Answer No. HP SAM only supports single-byte numbers. Question - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 61
and not in other instances? Make sure the browser language you are viewing the report is the same as the HP SAM Web server operating system language. For example, if you are viewing the HP SAM administrator console in Japanese, the HP SAM Web server operating system language must be Japanese. 55 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 62
errors which the registration service writes to the event log file on the computing resource. If you encounter a critical issue on the blade, note the error code and communicate it to the support team. BC0001-Internal error accessing WMI. Contact your HP SAM support team. BC0002-Internal error - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 63
connect to gateway/Web server. Check the registration service installation section above on how to create the HP SAM support team. BC0048-Failed to query a specific WMI property. Contact your HP SAM support team. BC0049-Failed to register a WMI event. Contact your HP SAM support team. BC0050-Problem - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 64
resource is not available for allocation. BC0106-(Warning) Internal service error in communicating with the SCM. May affect how the Service Control Manager determines if the service has been started or stopped. Contact your HP SAM support team. BC0107-Failed to setup timer. Internal error, possibly - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 65
HP SAM Web server to get an available computing resource to which to connect. CSP-Cryptographic service provider. A software library that provides hardware and software-based encryption or decryption services. Computing Resource-A desktop session; a computing resource such as a Blade PC or a Blade - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 66
SAM-HP Session Allocation Manager. The software system described in this document. Session Persistence-Ability for the user to connect to the same session without having to log off. Smart card-A pocket-sized card that contains embedded circuits that can provide security services, such as the ability - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 67
29 account, service 11 Active Directory 11, 43 ActiveX controls 17 adding access device, manually 37 monitor Banner 22 Banner text box 42 blade firewall rules 49 Blade Workstation client hardware requirements 10 software 20 configuring firewall 11, 13 HP SAM system settings 14 smart card login 47 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 68
deploying HP SAM client application 26 HP SAM client software 26 Registration service 26 to multiple clients 26 desktop or notebook PC 39 History box 41 Home tab 30 HP Blade Workstation Client 19 HP Remote Graphics Software 2 HP SAM ActiveX controls 17 client comparison table 17 client software, - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 69
access to 35 service account 11 setting up dedicated resource 5 dynamic resource 4 HP SAM 4 static requirements Blade Workstation client 10 desktop or notebook PC 10 Registration service 9 Reports 44 Resources 36 System Settings 40 Users and Roles 30 testing Registration service 16 Themes 24 thin - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (SAM - Page 70
User Sign-in Time box 41 users adding 35 managing 32 removing from Administrator group 30 users and roles 30 V validating, HP SAM Registration service software 14 view details 36 W Wallpaper 24 Web client 42 Web server firewall rules 49 hardware requirements 7 software requirements 8 WebServerList
Administrator's Guide
HP Session Allocation Manager (SAM) v.2.1