HP BladeSystem bc2000 Service Reference Guide: HP BladeSystem PC bc2000/bc2500
HP BladeSystem bc2000 - Blade PC Manual
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- HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 1
Service Reference Guide HP BladeSystem bc2000/bc2500 Blade PC and HP BladeSystem bc2200/bc2800 Blade PC - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 2
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP Hewlett-Packard Company. Service Reference Guide Business PCs Fourth Edition (July 2009) Document Part Number - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 3
Table of contents 1 Spare Parts bc2000/bc2500 ...1 bc2200/bc2800 ...2 2 Removal and Replacement Returning the HP BladeSystem Blade PC 3 Removal and Replacement ...3 Powering Down the BladeSystem PC 3 Removing a Blade PC ...4 Replacing the Memory ...5 Installing a Diagnostic Adapter 6 Removing the - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 4
iv - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 5
module, PC2-5300, 1 GB 2* Memory module, PC2-5300, 2 GB ** BladeSystem bc2000 PC complete with hard drive (4) and RTC battery (1) ● For assembly number 445833-008 ● For assembly number 445933-010 ● For use in Korea only 3 BladeSystem bc2500 PC complete with hard drive and RTC battery ● For - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 6
in the rest of the world ● For use in Korea only ● FreeDos version BladeSystem bc2800 PC complete with hard drive and RTC battery ● For use in the rest of the world ● For use in Korea only ● FreeDos version System board, bc2200/bc2800 160-GB hard drive without mounting bracket 80-GB hard drive - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 7
an advance exchange warranty provision. Check the warranty documentation that came with your BladeSystem PC for more information. Returning the HP BladeSystem Blade PC Before returning the HP BladeSystem Blade PC for repairs: 1. Reinstall the image on the hard drive before calling for a replacement - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 8
shut down of the blade PC, press and hold the blade PC power button for four seconds. CAUTION: Performing an emergency shutdown on a blade PC may result in the loss of any unsaved data. Removing a Blade PC To remove a blade PC: 1. Power down the blade PC (Powering Down the BladeSystem PC on page - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 9
ejector lever (2). 4. Remove the blade PC from the enclosure. To install a new blade PC, reverse the removal procedures. Replacing the Memory 1. Power down the blade PC (Powering Down the BladeSystem PC on page 3). 2. Remove the blade PC from the enclosure (Removing a Blade PC on page 4). 3. Release - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 10
ensuring that it is fully seated and the two latches snap into place. Installing a Diagnostic Adapter 1. Power down the blade PC (Powering Down the BladeSystem PC on page 3). 2. Insert the adapter into the diagnostic connector on the front of the blade PC (1). 6 Chapter 2 Removal and Replacement - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 11
3. Tighten the thumbscrews that secure the adapter in place (2). Figure 2-1 Attaching the USB 1.1 diagnostic adapter Figure 2-2 Attaching the USB 2.0 diagnostic adapter To remove the diagnostic adapter, reverse the removal procedures. Removal and Replacement 7 - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 12
Air Baffle from the bc2500 The blade bc2500 PC ships with an air baffle installed, as shown in the following image. You must remove this baffle (3 screws) to access the RTC battery. Removing the Hard Drive from the bc2200/bc2800 To remove the hard drive from the bc2200/bc2800 blade PC, follow these - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 13
battery. To install a new battery: 1. Power down the blade PC (Powering Down the BladeSystem PC on page 3). 2. Remove the blade PC from the enclosure (Removing a Blade PC on page 4). 3. If you are replacing the battery on a bc2800 Blade PC, remove the four screws securing the heatsink assembly, then - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 14
fasten the four screws to secure the assembly to the blade. Tighten the CPU heatsink screws to 8 inch-lbs of tension. 8. Install the blade PC in the enclosure and power up the blade PC. 9. Run the Computer Setup (F10) Utility to reconfigure the blade PC with the new battery. 10 Chapter 2 Removal and - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 15
3 Connectors and Passwords Connectors and Jumpers bc2000/bc2500 bc2200/bc2800 Item E14 E49 P60 Description Boot block enable jumper. Install to enable flashing the boot block. Password jumper. Right angle mobile SATA connector. Connectors and Jumpers 11 - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 16
module socket 1. Memory module socket 2. Processor socket. Passwords Remove a Setup Password 1. Power down the blade PC (Powering Down the BladeSystem PC on page 3). 2. Remove the blade PC (Removing a Blade PC on page 4). 3. Remove a jumper on the E49 header. 4. Power up the unit. The password - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 17
Replace blade PC. failed. Red 7 Blinks Red 8 Blinks Blade PC system board failure Enclosure communications fault Replace blade PC. ● Swap blade PC to a different bay in enclosure and retest. ● Put blade PC into a different enclosure. If blade PC works in a different enclosure, troubleshoot - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 18
The blade PC is operating at temperatures below specification. Operate the blade PC within environmental specifications. Enclosure or blade PC system board power failure If enclosure Health is okay, move blade PC to different bay. If: ● problem follows the move, replace blade PC. ● problem is - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 19
303-Keyboard Controller Error 304-Keyboard or System Unit Error 1780-Disk 0 Failure 1792-No IDE fixed disk present Health LED Red Red Amber Amber Amber Red Amber Amber Amber Amber Corrective Action ● Clear CMOS. ● Flash ROM if necessary. ● Replace blade PC. ● Clear CMOS. ● Replace blade PC. ● Set - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 20
indifferent enclosure, troubleshoot original enclosure. ● Replace blade PC. ● Swap blade PC to a different bay in enclosure and retest. ● Put blade PC into a different enclosure. If blade PC works in a different enclosure, troubleshoot original enclosure. ● Replace blade PC. ● Ensure system fans are - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 21
Setup. ● Follow standard operating system debugging procedure. ● Reinstall system image. ● Replace CMOS battery. ● If the problem persists, replace blade PC. Replace blade PC. ● Ensure enclosure health LED is green and health status OK. If LED not green, troubleshoot enclosure. ● If enclosure health - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 22
8 replacing the battery 9 replacing the memory in the blade PC 5 returning the blade PC 3 RTC battery 12 S SATA connector 11 Setup Password establishing 12 removing 12 shutdown 4 spare parts bc2000/bc2500 1 bc2200/bc2800 2 SW50 12 system board battery replacement 9 spare part number, bc2200/ bc2800 - HP BladeSystem bc2000 | Service Reference Guide: HP BladeSystem PC bc2000/bc2500 - Page 23
USB 1.1 Diagnostic Adapter 7 USB 2.0 Diagnostic Adapter 7 X XBT1 12 XMM1 & 2 12 XU1 12 Index 19
Service Reference Guide
HP BladeSystem bc2000/bc2500 Blade PC and HP
BladeSystem bc2200/bc2800 Blade PC