HP Brocade 8/12c Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup
HP Brocade 8/12c Manual
View all HP Brocade 8/12c manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Brocade 8/12c manual content summary:
- HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 1
53-1002150-02 ® 03 June 2011 Fabric OS Troubleshooting and Diagnostics Guide Supporting Fabric OS v7.0.0 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 2
any equipment, equipment feature, or service offered or to be offered by Brocade. Brocade reserves the right to make changes .brocade.com/support/oscd. Brocade Communications Systems, Incorporated Corporate and Latin American Headquarters Brocade Communications Systems, Inc. 130 Holger Way San - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 3
Diagnostics Guide Fabric OS Troubleshooting and Diagnostics Guide Fabric OS Troubleshooting and Diagnostics Guide Publication number 53-0000853-01 53-1001187-01 53-1001340-01 53-1001769-01 53-1002150-01 53-1002150-02 Summary of changes First released edition. Date March 2008 Added support for - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 4
iv Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 5
console 6 Capturing command output 7 Building a case for your switch support provider 7 Basic information 7 Detailed problem information 8 Gathering additional information 9 Chapter 2 General In this chapter 11 Licenses 11 Fabric OS Troubleshooting and Diagnostics Guide v 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 6
considerations 40 Supported platforms 41 Maximum mirror connections 42 Configuring a port to be a mirror port 42 Adding a port mirror connection 42 Deleting a port mirror connection 43 Displaying port mirror connections 43 vi Fabric OS Troubleshooting and Diagnostics Guide 53-1002150 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 7
In this chapter 45 Configuration upload and download issues 45 Gathering additional information 48 Brocade configuration form 48 Firmware Download Errors In this chapter 51 Blade troubleshooting tips 51 Firmware download issues 52 Troubleshooting the firmwareDownload command 55 Gathering - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 8
zone configuration members 79 Reordering the zone member list 79 Checking for Fibre Channel connectivity problems 80 Checking for zoning problems 81 Gathering additional information 82 Diagnostic Features In this chapter 83 About Fabric OS diagnostics 83 Diagnostic information 83 Power-on - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 9
a power supply 99 Checking temperature status 100 System message log 100 Displaying the system message log, with no page breaks . . .101 Displaying the system message log one message at a time 101 Clearing the system message log 101 Port log 101 Viewing the port log 101 Syslogd configuration - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 10
x Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 11
Figures Figure 1 Figure 2 Figure 3 Superping and fcPing paths 18 Simple port initialization process 24 Example of a D_Port configuration 92 Converged Enhanced Ethernet Administrator's Guide xi 53-1002163-01 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 12
xii Converged Enhanced Ethernet Administrator's Guide 53-1002163-01 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 13
30 Loopback modes 31 Component test descriptions 35 Switch component tests 36 Port mirroring platform supportability 41 Maximum number of mirror connections 42 Brocade configuration and connection 48 USB error handling 56 Password recovery options 62 SSL messages and actions 63 Commands for - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 14
xiv Converged Enhanced Ethernet Administrator's Guide 53-1002163-01 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 15
link issues. • Chapter 4, "Configuration," provides troubleshooting information and procedures for configuration file issues. • Chapter 5, "Firmware Download Errors," provides procedures for troubleshooting firmware download issues. • Chapter 6, "Security," provides procedures for user account and - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 16
or parts of procedures documented here apply to some switches but not to others, this guide identifies which switches are supported and which are not. Although many different software and hardware configurations are tested and supported by Brocade Communications Systems, Inc. for Fabric OS v7 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 17
this guide are presented in mixed lettercase: for example, switchShow. In actual examples, command lettercase is often all lowercase. Otherwise, this manual specifically notes those cases in which a command is case sensitive. Command syntax in this manual follows these conventions: command --option - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 18
http://my.brocade.com and register at no cost for a user ID and password. For practical discussions about SAN design, implementation, and maintenance, you can obtain Building SANs with Brocade Fabric Switches through: http://www.amazon.com xviii Fabric OS Troubleshooting and Diagnostics Guide 53 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 19
://www.t11.org For information about the Fibre Channel industry, visit the Fibre Channel Industry Association website: http://www.fibrechannel.org Getting technical help Contact your switch support supplier for hardware, firmware, and software support, including product repairs and part ordering. To - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 20
below the left power supply. • Brocade DCX 8510-8 - On the bottom right on the port side of the chassis and directly above the cable management comb. 3. World Wide Name (WWN) Use the licenseIdShow command to display the chassis' WWN. If you cannot use the licenseIdShow command because the switch is - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 21
problem areas 2 •Questions for common symptoms 2 •Gathering information for your switch support provider 5 •Building a case for your switch support provider 7 Troubleshooting overview This book is a companion guide to be used in conjunction with the Fabric OS Administrator's Guide. Although - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 22
for diagnostics • Physical issues between switch and devices • Downgrade HBA firmware • Incorrect device driver installation • Incorrect device driver configuration • Device LEDs • Host operating system diagnostic tools • Device driver diagnostic tools • Switch commands (for example, switchShow or - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 23
's Guide Fibre Channel over IP Administrator's Guide Licensing Chapter 2, "General" FCR LSAN tags FICON settings Chapter 2, "General" FICON Administrator's Guide FTP or SCP server or USB availability Firmware version compatibility Unsupported features enabled Firmware versions on switch - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 24
ports Zoning E_Port QoS configuration mismatch Password recovery Chapter or Document Chapter 2, "General" Chapter 2, "General" Chapter 3, "Connectivity" Chapter 3, "Connectivity" Chapter 8, "ISL Trunking" Chapter 9, "Zoning" Fibre Channel over IP Administrator's Guide Chapter 2, "General" Chapter - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 25
prompts. Example of supportFTP command switch:admin> supportftp -s Host IP Addr[1080::8:800:200C:417A]: User Name[njoe]: userFoo Password hidden> Remote Dir[support]: supportftp: parameters changed Capturing a supportSave The supportSave command uses the default switch name to replace the chassis - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 26
to connect directly to the switch through its management interface, either a serial cable or an RJ-45 connection. 1. Connect directly to the switch using hyperterminal. 2. Log in to the switch using an account with admin permissions. 6 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 27
command to determine the answer. • Do you have encryption blades or switches installed in the fabric? Yes or no. • Do you have Virtual Fabrics enabled in the fabric? Yes or no. • Use the switchShow command to determine the answer. Fabric OS Troubleshooting and Diagnostics Guide 7 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 28
the problem? • What configuration was in place when the problem occurred? • A description of the problem with the switch or the fault with the fabric. • The last actions or changes made to the system environment: - settings - supportShow output 8 Fabric OS Troubleshooting and Diagnostics Guide 53 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 29
Chapter 5, "Firmware Download Errors". • Trunking, see Chapter 8, "ISL Trunking". • Zoning, see Chapter 9, "Zoning". • FCIP tunnels, refer to the Fibre Channel over IP Administrator's Guide. • FICON, refer to the FICON Administrator's Guide. Fabric OS Troubleshooting and Diagnostics Guide 9 53 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 30
1 Building a case for your switch support provider 10 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 31
cause and recommended action NTP is not set up on the switches in your fabric. Set up NTP on your switches in all fabrics in your SAN and metaSAN. For more information on setting up NTP, refer to the Fabric OS Administrator's Guide. Fabric OS Troubleshooting and Diagnostics Guide 11 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 32
number of users has been reached; otherwise, the login information displayed in the system message log reflects reality. Refer to the Fabric OS Administrator's Guide for information regarding enabling and disabling track changes (TC). 12 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 33
switch's Name Server or can prevent a switch from joining the fabric. MQ errors are rare and difficult to troubleshoot; resolve them by working with the switch (s) use "supportsave" command to upload Switch boot Symptom The enterprise-class platform model rebooted again after an initial bootup. - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 34
, the switch is put into a stable state so that a minimal supportSave can be collected and sent to your service support provider for reset case. • Software fault - Software Fault:Software Watchdog - Software Fault:ASSERT • Software recovery failure 14 Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 35
. 5. Once the supportSave is completed, contact you service support provider to provide them with the data. Below is an example of the screen on a Brocade DCX. Fabos Version 7.0.0_main_bld23 sw0 login: admin Password: - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 36
passwords for switch default accounts now. Use Control-C to exit or press 'Enter' key to proceed. FC-FC routing connectivity This section describes tools you can use to troubleshoot Fibre Channel routing connectivity and performance. Generating and routing an ECHO The FC-FC Routing Service - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 37
a device node WWN) switch:admin> fcping 20:00:00 12 bytes time:741 usec received reply from 20:00:00:00:c9:3f:7c:b8: 12 bytes time:880 usec 5 frames sent, 5 frames received, 0 frames rejected, 0 frames timeout Round-trip min/avg/max = 713/774/880 usec Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 38
that you can optionally specify. When you issue the fcPing --allpaths command without any other options, superping covers all ISLs in the routes between source to destination, as shown in Figure 1. FIGURE 1 Superping and fcPing paths 18 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 39
of failures, as this ISL when selected in any possible path causes the echo frame to be dropped and accumulates a higher failure percentage. Fabric OS Troubleshooting and Diagnostics Guide 19 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 40
, only the trunk master index is output to the user i.e. individual coverage statistics of each trunk-member is not available. • All switches must have Fabric OS v6.3.0 or later. • Superping requires that the FC Echo ELS frame is supported by end-devices. • In TI Zones, when failover is disabled and - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 41
2294316 2119951 2121767 Frames 20025929 54999 162338 56710 Errors - 4 - 0 Hop In Port Domain ID (Name) Out Port BW Cost 2 14 8 (web228) E - - (output truncated) Fabric OS Troubleshooting and Diagnostics Guide 21 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 42
as a result they end up timing out. Use the speed tag feature to always present target proxy to the host and import them faster. This helps sensitive hosts to do a quick discovery without timing out or cause an application failure. 22 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 43
A Gigabit Ethernet switch port configured for an FCIP tunnel is called a VE port (virtual E-port). However, with a VEX_Port at the other end it does not propagate fabric services or routing topology information from one edge fabric to another. Fabric OS Troubleshooting and Diagnostics Guide 23 53 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 44
still PLOGI and attempt PRLI with these devices. To display the contents of a switch's Name Server, use the nsShow or nsAllShow command. For more information about these name server commands, refer to Fabric OS Command Reference. 24 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 45
status LED or power status LED, refer to that switch's model hardware reference manual. There is a kits on the market for cleaning fiber optics. You want to find a product that does not leave residue either from a lint-free wipe or from the solvent. Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 46
vendor multi-pathing input/output (MPIO) software if it is being used, is configured correctly. The HBA and storage device and the driver and firmware are compatible with switch based on the compatibility matrix. The driver settings and binaries are up-to-date. The device Basic Input Output - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 47
the fcpProbeShow command). If these queries do not help solve the problem, contact the support organization for the product that appears to be inaccessible. • If the the FLOGI frame to the switch, and the switch probed the device. Fabric OS Troubleshooting and Diagnostics Guide 27 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 48
command if the fields in step 5 do not appear. switch:admin> portcfgspeed Usage: portCfgSpeed PortNumber Speed_Level Speed_Level: 0 - Auto Negotiate 1 - 1Gbps 2 - 2Gbps 4 - 4Gbps 8 - 8Gbps ax - Auto Negotiate + enhanced retries 28 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 49
command entry AC indicates that the port has completed point-to-point initialization. switch:admin> portlogdumpport 4 time task event port cmd args 11:38:21.726 INTR pstate 4 AC 4. Skip over the loop initialization phase. Fabric OS Troubleshooting and Diagnostics Guide 29 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 50
the link (including the switch port, switch SFP, cable, edge device, and edge device SFP). Troubleshooting a marginal link can involve inspecting the error counters described in "Troubleshooting a marginal link," or running diagnostics on a link, a port, or an end-to-end path. The portLoopbackTest - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 51
side of the link are disabled. • The disc_c3 errors are discarded class 3 errors, which means that the switch is holding onto the frame longer than the hold time allows. One problem this could be related to is ISL oversubscription. Fabric OS Troubleshooting and Diagnostics Guide 31 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 52
the suspected marginal port cable to a different port on the switch. Reseating of SFPs may also cure marginal port problems. If the problem stops or goes away, the switch port or the SFP is marginal (proceed to step 6). If the problem does not stop or go away, see step 7. 4. Run portLoopbackTest - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 53
" (Trunk master) Pinpointing problems with device logins 1. Log in to the switch as admin. 2. Enter the switchShow command; then, check for state logins. 3. Enter the portCfgShow command to see if the port is configured correctly. Fabric OS Troubleshooting and Diagnostics Guide 33 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 54
for the device and therefore the device cannot log into the switch. To correct this type of problem, remove the Lock L_Port configuration using the portCfgDefault command. switch:admin> portcfgshow Ports of Slot 0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Speed AN AN AN AN AN AN AN - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 55
, far-end terminal equipment, or transmission line. Diagnostics can be executed every day or on demand. Tests switch-to-switch ISL cabling and trunk group operations. The following procedures are for checking switch-specific components. Fabric OS Troubleshooting and Diagnostics Guide 35 53 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 56
--linkbeacon command can be used to beacon a target port on the switch. For more information on using this command, refer to the Brocade Adapters Administrator's Guide. TABLE 7 Test Switch component tests Function portBeacon Sets port beaconing mode. portLoopbackTest Performs a functional - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 57
on Brocade DCX, DCX4-S, 6510, and 8510 fabrics. For more information regarding these ASIC types, refer to Appendix A, "Switch Type switch and upload a known-good configuration file. If you do this option, the two switches must be the same model. Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 58
manner reconciles any discrepancy in the fabric parameters and allows the segmented switch to rejoin the main fabric. For details on uploading and downloading configurations, refer to the Fabric OS Administrator's Guide. Reconciling a domain ID conflict If a domain ID conflict appears, the conflict - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 59
's Guide for more information on that specific software feature. Port mirroring With port mirroring, you can configure a switch port to mirror the traffic between a specific source and destination port. This is only supported between F_Ports. This is a useful way to troubleshoot a problem port - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 60
determine the number of mirror connections your switch or blade can support. • Mirror port bandwidth limits mirror connections. • Deleting a port mirroring connection with IOD enabled causes frame drop between two endpoints. • Using the firmware download procedure to downgrade to previous Fabric OS - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 61
mirroring platform supportability Brocade Model Fabric OS v6.1.1_enc Fabric OS v6.34.0 Fabric OS v6.4.0 Brocade Encryptiop Switch FS8-18 DCX-4S Brocade 8000 Port mirroring is not supported on either FC or FCoE ports. FCOE10-24 FX8-24 Brocade 7800 Port mirroring is not supported on Europa - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 62
Brocade 5300 1 Brocade 5410 1 Brocade 5450 1 Brocade 5460 1 Brocade 5470 1 Brocade 5480 1 Brocade 7800 1 Brocade DCX 3 Brocade DCX-4S 3 Brocade Encryption Switch 3 Brocade M5424 1 Brocade VA-40FC 3 FC10-6 3 FC8-16/32/48/64 3 FR4-18i 3 FS8-18 3 FX8-24 3 Configuring - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 63
following: switch:admin> portmirror --show Number of mirror connection(s) configured: 4 Mirror_Port SID DID State 18 0x070400 0x0718e2 Enabled 18 0x070400 0x0718e3 Enabled 18 0x070400 0x0718ef Enabled 18 0x070400 0x0718e0 Enabled Fabric OS Troubleshooting and Diagnostics Guide 43 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 64
3 Port mirroring 44 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 65
2007 Aug 15 15:13 support\ 106MB 2007 Aug 24 05:36 support1034\ 105MB 2007 Aug 23 06:11 config\ 0B 2007 Aug 15 15:13 firmware\ 380MB 2007 Aug 15 15:13 FW_v6.0.0\ 380MB 2007 Aug 15 15:13 Available space on usbstorage 74% Fabric OS Troubleshooting and Diagnostics Guide 45 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 66
to Services FTP service. User (10.255.252.50:(none)): userFoo 331 Please specify the password. Password: 530 Login incorrect. Login failed. If your login to the FTP or SCP server has failed, verify the username and password are correct. 46 Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 67
of restrictions, refer to the Fabric OS Administrator's Guide. • The configuration file you are trying to download does not exist on the host. • The configuration file you are trying to download is not a switch configuration file. • If you selected the (default) FTP protocol, the FTP server is not - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 68
switches there is a guide for FC port setting tables. Print out Table 10 and use it to record configuration information for the various blades. TABLE 10 Brocade configuration and connection Brocade configuration settings Value IP address Gateway address Chassis configuration option Management - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 69
(Continued) Brocade configuration settings Value Switch name Ethernet IP address Ethernet subnet mask Total number of local devices (nsShow) Total number of devices in fabric (nsAllShow) Total number of switches in the fabric (fabricShow) Fabric OS Troubleshooting and Diagnostics Guide 49 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 70
4 Brocade configuration form 50 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 71
for downgrading firmware 56 Blade troubleshooting tips This chapter refers to the following specific types of blades inserted into either the Brocade DCX, DCX 8510 family, and DCX-4S enterprise-class platforms: • FC blades or port blades contain only Fibre Channel ports: Brocade FC10-6, and - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 72
you to seek help from your switch service provider. Do not disconnect the switch from power during the process because the switch could become inoperable when rebooted. Symptom The following symptoms describe common firmware download issues and their recommended actions. The firmwareDownload - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 73
74% Example of error message switch:admin> firmwaredownload Server Name or IP Address: 192.126.168.115 User Name: userFoo File Name: /users/home/userFoo/firmware/v7.0.0 Network Protocol(1-auto-select, 2-FTP, 3-SCP) [1]: 2 Fabric OS Troubleshooting and Diagnostics Guide 53 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 74
or IP address, the user/password and the firmware path are valid. Cannot download the requested firmware. Probable cause and recommended action The firmware you are trying to download on the switch is incompatible. Check the firmware version against the switch type. If the firmware is incompatible - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 75
firmware download. If the firmware download fails in a director or enterprise-class platform, the CPs may end up with different versions of firmware and are unable to achieve HA synchronization. In such cases, issue the firmwareDownload -s command on the standby CP; the single mode (-s) option - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 76
to the Fabric OS Administrator's Guide for more information regarding individual features and commands. To avoid failure of a firmware downgrade, verify the firmware you are downgrading to supports all the blades in the chassis, and that the switch, blades, or chassis supports all the features you - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 77
is not allowed because there are ports configured on FX8-24 as VEX. Please use "portcfgvexport CLI" to remove the VEX configuration. Downgrade is not allowed because a range of ports not supported by the target firmware are assigned to Logical Switches instead of Default Switch. Please use "lscfg - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 78
of the Brocade FX8-24 AP blades (blade ID 75) in the system. Brocade DCX Extension blades are not supported on firmware v6.2.0 or earlier, so the firmware download operation failed. Power off or remove the blade and try the operation again. 58 Fabric OS Troubleshooting and Diagnostics Guide 53 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 79
system. Brocade Encryption Blade FC8-18 AP blades are not supported on firmware v6.1.1 or earlier, so the firmware download operation failed. Use the slotShow command to display which slots the Brocade FC8-18 AP blades occupy. Physically remove the blades from the chassis, or use the micro-switch to - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 80
If the switch is running v6.2.0 or later, and IOD Delay value is configured for one or more domains, you cannot downgrade the switch to v6.1.0 or earlier. Use the iodDelayReset command to reset the IOD delay to its default value. 60 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 81
was lost: passwd user passwd admin passwd factory 4. Enter the requested information at the prompts. Unable to log in as root password. Probable cause and recommended action To recover your root password, contact your switch service provider. Fabric OS Troubleshooting and Diagnostics Guide 61 53 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 82
12 Topic Password recovery options Solution If all the passwords are forgotten, what is the password recovery mechanism? Are these procedures non-disruptive recovery procedures? Contact your switch service provider. A non-disruptive procedure is available. If a user has only the root password - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 83
FLOGI accept with FC-SP bit set, then the switch expects the HBA to start the AUTH_NEGOTIATE. From this point on until the AUTH_NEGOTIATE is completed, all ELS and CT frames, except the AUTH_NEGOTIATE ELS frame, are blocked by the switch. During this time, the Fibre Channel driver rejects all other - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 84
FCS switch and all affected switches. • If login-related, then also include the following information: - Does login problem appear on a Serial, CP IP, or Switch IP have problems, collect the data in the next section and contact your switch support Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 85
and failing results. If the tests fail on your switch it constantly reboots. Because boot PROM access is disabled you are not able to exit out of the reboot. You must send the switch back to your switch service provider for repair. Fabric OS Troubleshooting and Diagnostics Guide 65 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 86
6 FIPS 66 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 87
or prevent users from deploying such a configuration, such a configuration is not supported. • ICL ports can only be in the base or default switch. If XISL is turned off, you can connect ICLs to other logical switches. • A default switch can be configured as a base switch in the Brocade 5100 and - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 88
option are not supported in logical fabrics. TI zones defined in the base fabric for logical fabric traffic must allow failover. NOTE A new option "Disable FID check" has been added to configure fabric parameter options. This can be used to disable FID check for FICON logical switches. Fabric - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 89
-port [ port | port_range] [-force] command and move the port to the base switch. If the port is not intended to be used as an EX_Port, use the portCfgDefault command to reset the port to its default configuration. An EX_ or VEX_Port is disabled with reason Conflict: XISL capability domain. Probable - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 90
seen when attempting to move ports on a Brocade FR4-18i blade into a non-default switch. To determine if you have a Brocade FR4-18i blade, refer to the Fabric OS Administrator's Guide. Validation of switch configuration changes is not supported on this platform. Probable cause and recommended action - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 91
, both GE and FC, are automatically moved to the default switch. Use the lsCfg -config command to correct the problem. Once the configuration discrepancy has been fixed, you may use slotPowerOff followed by slotPowerOn to recover. Fabric OS Troubleshooting and Diagnostics Guide 71 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 92
supportSave command on all chassis and logical switches in the fabric. • If you think it may be related to E_Port authentication, then perform the supportSave -n command on both switches or logical switches of the affected E_Port. 72 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 93
port 3 is not configured as an E_Port: switch 10:00:00:05:1e:34:02:45 The trunkDebug command displays the possible reason that two ports cannot be trunked. Possible reasons are: • The switch does not support trunking. • A trunking license is required. Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 94
switch with which you want to communicate. • The ports are not the same speed or they are not set to an invalid speed. Manually set port speeds to a speed supported port or switch by issuing the commands portDisable and portEnable. 74 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 95
you to troubleshoot your zoning problem. 1. Verify that you have a zone problem. 2. configured status (the latest status, which may or may not have been activated by cfgEnable) • enabled status (the status that has been activated by cfgEnable) Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 96
discusses fabric segmentation. Fabric segmentation occurs when two or more switches are joined together by ISLs and do not communicate to each other. Each switch appears as a separate fabric when you use the fabricShow command. 76 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 97
usually caused by incompatible zoning configurations. Verify the following are true: • The effective cfg (zone set) on each end of the segmented ISL is zone configuration. Displays zoning configuration. Disables the active (effective) configuration Fabric OS Troubleshooting and Diagnostics Guide 77 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 98
Fabric OS Administrator's Guide. You can correct zone conflicts by using the cfgClear command to clear the zoning database. ATTENTION The cfgClear command is a disruptive procedure. Correcting a fabric merge problem quickly 1. Determine which switches have the incorrect zoning configuration; then - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 99
to merge with another switch that has an active effective configuration if the default zone is set to "no access". Before the switch can join, the default zone setting has to be set to "all access". When the default zone no access option is enabled and the active configuration is disabled by using - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 100
9 Zone conflicts Checking for Fibre Channel connectivity problems Enter the fcPing command (refer to the Fabric OS Command Reference for more information on this command), which checks the zoning configuration for the two ports specified by: • Generates an Extended Link Service (ELS) frame ECHO - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 101
12 configuration. 4. Verify that no configuration default zone access mode to No Access. switch:admin> defzone --show Default Zone Access Mode committed - No Access transaction - No Transaction See "Zone conflicts" on page 77 for additional information. Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 102
Gathering additional information Collect the data from a supportSave -n command. Then collect the data from the cfgTransShow command. For the port having the problem, collect the data from the filterPortShow command. 82 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 103
OS diagnostics 83 •Diagnostic information 83 •Power-on self test 84 •Switch status 86 •Using the SpinFab and portTest commands 89 •Diagnostic Port 92 •Port information 95 •Equipment status 98 •System message log 100 •Port log 101 •Syslogd configuration 103 •Automatic trace dump transfers - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 104
. • The contents of any trace dump files on the switch. • System message (RAS) logs. See also "Automatic trace dump transfers" on page 105. Power-on self test By default, when you power on the system, the boot loader automatically performs power-on self tests and loads a Fabric OS kernel image - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 105
, svc.c, line: 318 2005/03/31-20:12:48, [FSS-5002], 0,, INFO, SW4100_P45, Services starting a COLD recovery, mdev.c, line: 638 2005/03/31-20:12:49, [MFIC-1002], 220,, INFO, Paulsa45, Chassis FRU header not programmed for switch NID, using defaults (applies only to FICON environments). sysctrld: all - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 106
this command to take effect. 1. Connect to the switch and log in with a user account that has admin privileges with the chassis-role Switch Health Report Switch Name: brcdDCXbb IP address:192.32.234.63 SwitchState:DOWN Duration:00:37 Power supplies Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 107
) associated with the logical switch and the switch role (default switch or base switch). Allows the switch to use extended interswitch links (XISL) in the base fabric to carry traffic to this logical switch. Values are ON or OFF. Fabric OS Troubleshooting and Diagnostics Guide 87 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 108
0-15, 0-31 or 0-47. The 24-bit Address Identifier. Address column is only support by GbE port. The details displayed for each switch differ on different switch models. switch reboot is also recorded in the system message log. 88 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 109
use the spinFab command to test F_Ports connected to Brocade HBAs it is required that the firmware version on the HBA is v2.1.1 or later. Debugging spinFab errors Link errors and tx/rx errors are seen when the spinFab test fails. Fabric OS Troubleshooting and Diagnostics Guide 89 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 110
This can be done by monitoring the port statistics on both the ends simultaneously. Refer to "Displaying the port statistics" on page 96 check whether the blade internal ports are having some problems. - The -lb_mode 1 operand verifies that the Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 111
versions only. Clearing the error counters This procedure clears the port hardware statistics, including ALPA-based CRC monitor, End-to-End monitor, and filter-based performance monitor statistics. 1. Connect to the switch . Fabric OS Troubleshooting and Diagnostics Guide 91 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 112
. The ports must be 10G or 16G Brocade-branded SFPs on a Brocade DCX 8510, and running Fabric OS v7.0.0 or later. You must configure both ends of the link between a given pair of switches, and you must disable the port before you can configure a D_Port. Re-enabling the D_Ports automatically starts - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 113
Switch A, shown in Figure 3, using the portdisable 1 command. switchA:admin> portdisable 1 2. Configure Port 1 on Switch 2 01:41:35 2011 End time: Wed Feb 2 01:43: 01:42:12 PASS -- root> portdporttest --show 1 D-Port Information: Port: 1 Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 114
> portdisable 2 switchB:admin> portcfgdport --disable 2 4. Enable Port 1 on Switch A using the portenable command. switchA:admin> portenable 1 5. Enable Port 2 on Switch B using the portenable command. switchB:admin> portenable 2 94 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 115
not supported with: • ICL ports • F_Ports • N_Ports (both Access Gateway and Host Bus Adapters) • R_RDY mode • Encryption mode • Compression mode Port information Use the following instructions to view information about ports and to help diagnose if your switch is experiencing port problems. Viewing - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 116
portShow command information, such as the syntax for slot or port numbering, displaying IP interfaces on a GbE port, or displaying FCIP tunnel connection or configuration information. Displaying the port statistics 1. Connect to the switch and log in as admin. 2. At the command line, enter the - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 117
of port errors for a switch 1. Connect to the switch and log in as admin. 0 0 0 0 0 0 0 0 1 0 0 24: 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 25: 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 26: 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 27: 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 Fabric OS Troubleshooting and Diagnostics Guide 97 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 118
end-of-frame delimiters. Frames shorter than minimum Frames longer than maximum Frames with bad end-of switch hardware reference manual. The specific output from the status commands varies depending on the switch type. Checking the temperature, fan, and power supply 1. Log in to the switch as user - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 119
. • Unknown-Unknown power supply unit installed. • Predicting failure-Power supply is present but predicting failure. • FAULTY-Power supply is present but faulty (no power cable, power switch turned off, fuse blown, or other internal error). Fabric OS Troubleshooting and Diagnostics Guide 99 53 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 120
message log If any of the power supplies show a status other than OK, consider replacing the power supply as soon as possible. For certain switch models, the OEM serial ID data displays after each power supply status line. Checking temperature status 1. Connect to the switch and log in as admin - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 121
identifier FID 128 means the message was generated by the default switch instance. 2008/08/01-00:19:44, [LOG-1003], troubleshoot device connections. Viewing the port log 1. Connect to the switch and log in as admin. 2. Enter the portLogShow command: Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 122
log, showing a portion of the Fibre Channel payload and header (FC-PH). The header contains control and addressing information associated with the frame. The payload contains the information being transported by the frame and is determined by the higher-level service or FC_4 upper level protocol - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 123
supports UNIX local7 facilities (the default facility level is 7). Configuring for syslogd involves configuring the host, enabling syslogd on the switch, and, optionally, setting the facility level. Configuring the host Fabric OS supports OS Troubleshooting and Diagnostics Guide 103 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 124
the switch Configuring the switch involves specifying syslogd hosts and, optionally, setting the facility level. You can also remove a host from the list of syslogd hosts. Specifying syslogd hosts 1. Connect to the switch and log in as admin. 2. Enter the syslogdIpAdd command and specify an IP - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 125
occurs, you can then provide your customer support representative with the most detailed information possible. To ensure the best service, you should set up for automatic transfer as part of standard switch configuration, before a problem occurs. Setting up for automatic transfer of diagnostic - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 126
-c command and respond to the prompts. switch:admin> supportsave -c This command will collect RASLOG, TRACE, supportShow, core file, FFDC data and other support information and then transfer them to a FTP ? (yes, y, no, n): [no] y 106 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 127
Gb 20-port embedded switch 2 Gb 24-port embedded switch 4 Gb 64-port 2 Gb 16-port embedded switch 2 Gb 16/18-port embedded switch 2 Gb 24-port embedded switch 8 Gb 798-port core fabric backbone 8 Gb 64-port switch 8 Gb 32-port switch Fabric OS Troubleshooting and Diagnostics Guide 107 53-1002150 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 128
encryption blade 24-FC ports on an application blade that provides Converged Enhanced Ethernet to bridge a Fibre Channel and Ethernet SAN. 24-FC port with 10 1-GbE and two 10-GbE ports Fibre Channel routing and FCIP blade 8 Gb 64-FC ports blade 108 Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 129
triplet. Fibre Channel uses 24: 61 = Domain ID = 97 06 = Area (port number) = 06 00 = Port (AL_PA) = 0 (not used in this instance, but is used in loop, NPIV, and Access Gateway devices) Result: hexadecimal triplet 610600 = decimal triplet 97,06,00 Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 130
05 06 07 08 09 0a Decimal 11 12 13 14 15 16 17 18 19 20 Hex 0b 0c 0d 0e 0f 10 11 12 13 14 Decimal 21 22 23 24 25 26 27 28 29 30 Hex 15 Decimal 181 182 183 184 185 186 187 188 189 190 110 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 131
Hexadecimal overview B TABLE 24 Decimal to Hex conversion table (Continued) Hex b5 b6 b7 b8 b9 ba bb bc bd be Decimal f1 f2 f3 f4 f5 f6 f7 f8 f9 fa Decimal 251 252 253 254 255 Hex fb fc fd fe ff Fabric OS Troubleshooting and Diagnostics Guide 111 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 132
B Hexadecimal overview 112 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 133
lost password recovery options, 62 recovering forgotten passwords, 61 unable to modify switch settings, 62 user forgot password, 4 user unable to change switch settings, 5 B blade errors AP blade type 24 is inserted, 71 faulty, 3, 52 stuck in the 'LOADING' state, 3, 52 browser troubleshooting - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 134
, 77 zoning problems, 81 fans, status of, 99 FCIP tunnel bounces, 3 tunnel does not come online, 3 tunnel does not form, 3 tunnel is sluggish, 3 FCR is slowing down, 3 feature is not working, 3, 11, 12 FFDC warning messages, 13 Fibre Channel protocol auto discovery process, 24 FICON, switch does not - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 135
switches, 4 no light on LEDs, 4 NS, 26 NTP, 1 O output from a console, 6 P passwords, recovering forgotten, 61 pathInfo, 20 performance problems, 4 PLOGI, 24 , 36 POST, 84 PRLI, 24 R RAS logs, 12 recovering forgotten passwords, 61 Fabric OS Troubleshooting and Diagnostics Guide 115 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 136
86 unable to join fabric, 4 switch message logs, 12 switch panic, 64 switch reboots during the configuration download, 47 switch status, viewing, 86 switchType, 107 symptoms, 2 synchronize switches, 1 syslog messages, 4 T targets, 2 temperature, fan, and power supply, 98 temperature, status of, 100 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 137
Z zone configuration, 2 configuration mismatch, 5 content mismatch, 5 resolving conflicts, 77 troubleshooting, 77 type mismatch, 5 Fabric OS Troubleshooting and Diagnostics Guide 117 53-1002150-02 - HP Brocade 8/12c | Brocade Fabric OS Troubleshooting and Diagnostics Guide - Sup - Page 138
118 Fabric OS Troubleshooting and Diagnostics Guide 53-1002150-02
53-1002150-02
03 June 2011
®
Fabric OS
Troubleshooting and Diagnostics Guide
Supporting Fabric OS v7.0.0