HP Brocade 8/12c Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10
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- HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 1
53-1001769-01 ® 30 March 2010 Fabric OS Troubleshooting and Diagnostics Guide Supporting Fabric OS v6.4.0 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 2
Case Postale 105 CH-1215 Genève 15 Switzerland Tel: +41 22 799 5640 Fax: +41 22 799 5641 E-mail: [email protected] Document History Title Fabric OS Troubleshooting and Diagnostics Guide Fabric OS Troubleshooting and Diagnostics Guide Publication number 53-0000853-01 53-1001187-01 Fabric OS - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 3
command output 7 Building a case for your switch support provider 7 Basic information 7 Detailed problem information 8 Gathering additional information 9 Chapter 2 General Issues In this chapter 11 Licensing issues 11 Fabric OS Troubleshooting and Diagnostics Guide iii 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 4
considerations 41 Supported platforms 42 Maximum mirror connections 42 Configuring a port to be a mirror port 43 Adding a port mirror connection 44 Deleting a port mirror connection 44 Displaying port mirror connections 45 iv Fabric OS Troubleshooting and Diagnostics Guide 53-1001769 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 5
and download issues 47 Gathering additional information 50 Brocade configuration form 51 FirmwareDownload Errors In this chapter 53 Blade troubleshooting tips 53 Firmware download issues 54 Troubleshooting firmwareDownload 57 Gathering additional information 57 USB error handling - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 6
member list 81 Checking for Fibre Channel connectivity problems 82 Checking for zoning problems 83 Gathering additional information 84 Working With Diagnostic statistics 95 Displaying a summary of port errors for a switch 96 vi Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 7
log 100 Syslogd configuration 102 Configuring the host 102 Configuring the switch 102 Automatic trace dump transfers 103 Specifying a remote server 104 Switch Type and Blade ID Hexadecimal Example of hexadecimal triplet conversion 109 Fabric OS Troubleshooting and Diagnostics Guide vii - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 8
viii Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 9
Issues," provides preparations and procedures for performing firmware downloads, as well troubleshooting information. • Chapter 10, "Working With appendices provide special information to guide you in understanding switch output. Fabric OS Troubleshooting and Diagnostics Guide ix 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 10
data center backbone • Brocade Encryption Switch • Brocade VA-40FC What's new in this document • Information that was added: - supportSave enhancements - Rolling Reboot Detection feature - Superping tool - spinFab enhancements x Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 11
supported in the current version of firmware. - The iSCSI chapter has been removed and put in the iSCSI Administrator's Guide this manual specifically notes those cases in which a command is case sensitive. Command syntax in this manual follows Troubleshooting and Diagnostics Guide xi 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 12
in this manual. They are , firmware, Brocade and Fibre Channel, see the Brocade Glossary. For definitions of SAN-specific terms, visit the Storage Networking Industry Association online dictionary at: http://www.snia.org/education/dictionary xii Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 13
Switch model • Switch operating system version • Error numbers and messages received • supportSave command output • Detailed description of the problem, including the switch or fabric behavior immediately following the problem, and specific questions Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 14
your feedback to: [email protected] Provide the title and version number of the document and as much detail as possible about your comment, including the topic heading and page number and your suggestions for improvement. xiv Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 15
1 In this chapter •Troubleshooting overview 1 •Most common problem areas 2 •Questions for common symptoms 2 •Gathering information for your switch support provider 5 •Building a case for your switch support provider 7 Troubleshooting overview This book is a companion guide to be used in - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 16
problem areas that arise within SANs and identifies tools to use to resolve them. TABLE 1 Common troubleshooting problems and tools Problem area Investigate Tools Fabric Storage Devices Hosts Storage Management Applications • Missing devices • Switch firmware recommended by the switch - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 17
Administrator's Guide FTP or SCP server or USB availability Firmware version compatibility Unsupported features enabled Firmware versions on switch Chapter over IP Administrator's Guide Links Chapter 3, "Connectivity Issues" Fabric OS Troubleshooting and Diagnostics Guide 3 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 18
retry errors Zoning No connectivity between switches No light on LEDs Performance problems Licensing Fabric parameters Segmentation Virtual Fabrics 8, "ISL Trunking Issues" Chapter 9, "Zone Issues" Chapter 6, "Security Issues" 4 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 19
your switch support provider If you are troubleshooting a production system, you must gather data quickly. As soon as a problem is switch name for each logical fabric. 1. Connect to the switch and log in using an account assigned to the admin role. Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 20
directly to the switch through its management interface, either a serial cable or an RJ-45 connection. 1. Connect directly to the switch using hyperterminal. 2. Log in to the switch using an account assigned to the admin role. 6 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 21
to opening up a session. Check with your Telnet or SSH utility vendor for instructions. 4. Type the command or start the process to capture the required data on the console. Building a case for your switch support provider The following form should be filled out in its entirety and presented to - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 22
on the switch? 7. Which CP blade was active? (Only applicable to the Brocade 48000 director, and the Brocade DCX and DCX-4S enterprise-class platforms.) Detailed problem information Obtain as much of the following informational items as possible prior to contacting the SAN technical support vendor - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 23
firmware level Controller type Controller firmware level Configuration settings Storage software (such as EMC Control Center, Veritas SPC, etc.) 8. If this is a Brocade 48000, Brocade in order for your switch support provider to effectively and efficiently troubleshoot your issue. Refer to - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 24
1 Building a case for your switch support provider 10 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 25
cause and recommended action NTP is not set up on the switches in your fabric. Set up NTP on your switches in all fabrics in your SAN and metaSAN. For more information on setting up NTP, refer to the Fabric OS Administrator's Guide. Fabric OS Troubleshooting and Diagnostics Guide 11 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 26
by working with the switch supplier. When encountering an MQ error, issue the supportSave command to capture debug information about the switch; then, forward the supportSave data to the switch supplier for further investigation. 12 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 27
reboot is detected by the system. Once the Rolling Reboot Detection (RRD) occurs, the switch is put into a stable state so that a minimal supportSave can be collected and sent to your service support provider for analysis. Not every reboot activates the Rolling Reboot Detection feature. ATTENTION If - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 28
bootup failure This is an HA bootup related issue and happens when a switch is unable to load the firmware to a usable state. HASM log contains more detail and specific information on with the RRD feature does not support USB. 14 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 29
supportSave is completed, contact you service support provider to provide them with the data. Below is an example of the screen on a Brocade DCX. Fabos Version 6.4.0_main_bld23 sw0 login: admin Password: - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 30
Channel Extended Link Service (ELS) requests that do not support the ELS ECHO switch:admin> fcping 0x060f00 0x05f001 Source: 0x60f00 Destination: 0x5f001 Zone Check: Zoned Pinging 0x60f00 with 12 bytes of data: received reply from 0x60f00: 12 Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 31
and internal links in different paths that route to the destination device. • Determines the least cost path to aid in designing fabric redundancy. Fabric OS Troubleshooting and Diagnostics Guide 17 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 32
to ingress port index 99 on domain 165. ECP80:FID128:admin> fcping -allpaths 165 Pinging(size:12 bytes) destination domain 165 through all paths PATH SWITCH1--> SWITCH2--> SWITCH3 SWITCH4 1. (3/EMB, 3/205 giving the errors. 18 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 33
-member is not available. • All switches must have Fabric OS v6.3.0 or later. • Superping requires that the FC Echo ELS frame is supported by end-devices. • In TI Zones TI Zone. • This feature is not supported in interopMode 2 or 3. Fabric OS Troubleshooting and Diagnostics Guide 19 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 34
specify both the fabric ID (FID) and the domain ID of the remote switch. You cannot use the command to obtain source port information across remote FCR y Trace reverse path (yes, y, no, n): [no] Source route (yes, y, no, n): [no] 20 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 35
Port BW Cost 1 3 10 (web229) 12 1G 1000 Port 3 12 Tx Rx Tx Rx B/s (1s) 36 switch resources to process them. Use the enforce tag feature to prevent a backbone switch from accepting unwanted LSAN zone databases into its local database. Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 36
the host and import them faster. This helps sensitive hosts to do a quick discovery without timing out or cause an application failure. 22 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 37
•Connection problems 25 • switch port configured for an FCIP tunnel is called a VE port (virtual E-port). However, with a VEX_Port at the other end it does not propagate fabric services or routing topology information from one edge fabric to another. Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 38
still PLOGI and attempt PRLI with these devices. To display the contents of a switch's Name Server, use the nsShow or nsAllShow command. For more information about these name server commands, refer to Fabric OS Command Reference. 24 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 39
status LED, refer to that switch's model hardware reference manual. There is a table that problems Determine if the problem is the target or the host, then continue to divide the suspected problem-path in half until you can pinpoint the problem Troubleshooting and Diagnostics Guide 25 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 40
the driver and firmware are compatible with switch based on the trouble spot. Checking the Name Server (NS) 1. Enter the nsShow command on the switch to determine if the device is attached: switch:admin> nsshow The Local Name Server has 9 entries { 26 Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 41
the fcpProbeShow command). If these queries do not help solve the problem, contact the support organization for the product that appears to be inaccessible. • If the the FLOGI frame to the switch, and the switch probed the device. Fabric OS Troubleshooting and Diagnostics Guide 27 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 42
command if the fields in step 5 do not appear. switch:admin> portcfgspeed Usage: portCfgSpeed PortNumber Speed_Level Speed_Level: 0 - Auto Negotiate 1 - 1Gbps 2 - 2Gbps 4 - 4Gbps 8 - 8Gbps ax - Auto Negotiate + enhanced retries 28 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 43
command entry AC indicates that the port has completed point-to-point initialization. switch:admin> portlogdumpport 4 time task event port cmd args 11:38:21.726 INTR pstate 4 AC 4. Skip over the loop initialization phase. Fabric OS Troubleshooting and Diagnostics Guide 29 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 44
a switch. This test sends frames from a given port's transmitter and loops them back into the same port's receiver. The loopback is done at the parallel loopback path. The path traversed in this test does not include the media or the fiber cable. 30 Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 45
side of the link are disabled. • The disc_c3 errors are discarded class 3 errors, which means that the switch is holding onto the frame longer than the hold time allows. One problem this could be related to is ISL oversubscription. Fabric OS Troubleshooting and Diagnostics Guide 31 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 46
areas by moving the suspected marginal port cable to a different port on the switch. Reseating of SFPs may also cure marginal port problems. If the problem stops or goes away, the switch port or the SFP is marginal (proceed to step 6) If the problem does not stop or go away, see step 7. 4. Run the - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 47
" (Trunk master) Pinpointing problems with device logins 1. Log in to the switch as admin. 2. Enter the switchShow command; then, check for state logins. 3. Enter the portCfgShow command to see if the port is configured correctly. Fabric OS Troubleshooting and Diagnostics Guide 33 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 48
for the device and therefore the device cannot log into the switch. To correct this type of problem, remove the Lock L_Port configuration using the portCfgDefault command. switch:admin> portcfgshow Ports of Slot 0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Speed AN AN AN AN AN AN AN - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 49
basic testing of the switch circuit. If a structural test fails, replace the main board or port blade. • Functional tests verify the intended operational behavior of the switch by running frames through ports or bypass circuitry. Fabric OS Troubleshooting and Diagnostics Guide 35 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 50
[-setfail mode] Checks Used to isolate problems to a single replaceable element and isolate problems to near-end terminal equipment, far-end switch. For more information on using this command, refer to the Brocade Adapters Administrator's Guide. 36 Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 51
route priority • Long distance fabric (not necessary on Condor, GoldenEye, Condor2, or GoldenEye2 fabrics. For more information regarding these ASIC types, refer to Appendix A, "Switch Type and Blade ID".) • BB credit • PID format Fabric OS Troubleshooting and Diagnostics Guide 37 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 52
output from the two fabrics. Note the number of domain ID conflicts; there may be several duplicate domain IDs that must be changed. Determine which switches have domain overlap and change the domain IDs for each of those switches. 38 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 53
duplicate domain ID; connect to the conflicting switch in that fabric. 5. Enter the switchDisable y, no, n): [no] Arbitrated Loop parameters (yes, y, no, n): [no] System services (yes, y, no, n): [no] Portlog events enable (yes, y, no, n): [no Troubleshooting and Diagnostics Guide 39 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 54
's Guide for more information on that specific software feature. Port mirroring With port mirroring, you can configure a switch port to mirror the traffic between a specific source and destination port. This is only supported between F_Ports. This is a useful way to troubleshoot a problem port - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 55
for the shared area ports of 48-port blades in the default switch. However, when the ports are assigned to a 10-bit address logical switch, port mirroring is supported. The Brocade 4100, 4900, 7500, 7500E, and 7600 switches, the Brocade 48000 director, and the FA4-18, FC10-6, FC4-16IP, FC4-48, and - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 56
OS v6.4.0 Brocade Encryptiop Switch Port mirroring is not supported, but mirror connections are supported through the FC ports FS8-18 Port mirroring is not supported, but mirror connections are supported through the FC ports DCX-4S Brocade 8000 Supported. FCOE10-24 FX8-24 Brocade 7800 Port - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 57
5470 1 Brocade 5480 1 Brocade 7500 3 Brocade 7500E 3 Brocade 7600 3 Brocade 7800 1 Brocade DCX 3 Brocade DCX-4S 3 Brocade Encryption Switch 3 Brocade M5424 1 Brocade VA-40FC 3 FA4-18 3 FC10-6 3 FC4-16IP 3 FC4-48 3 FC8-16/32/48/64 3 FR4-18i 3 FS8-18 3 FX8-24 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 58
the information from the database. Deleting a port mirror connection 1. Connect to the switch and log in using an account assigned to the admin role. 2. Enter port 2, you might type: switch:admin> portMirror --del 0x011400 0x240400 44 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 59
following: switch:admin> portmirror --show Number of mirror connection(s) configured: 4 Mirror_Port SID DID State 18 0x070400 0x0718e2 Enabled 18 0x070400 0x0718e3 Enabled 18 0x070400 0x0718ef Enabled 18 0x070400 0x0718e0 Enabled Fabric OS Troubleshooting and Diagnostics Guide 45 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 60
3 Port mirroring 46 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 61
2007 Aug 15 15:13 support\ 106MB 2007 Aug 24 05:36 support1034\ 105MB 2007 Aug 23 06:11 config\ 0B 2007 Aug 15 15:13 firmware\ 380MB 2007 Aug 15 15:13 FW_v6.0.0\ 380MB 2007 Aug 15 15:13 Available space on usbstorage 74% Fabric OS Troubleshooting and Diagnostics Guide 47 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 62
the switch. There service. User (10.255.252.50:(none)): userFoo 331 Please specify the password. Password: 530 Login incorrect. Login failed. If your login to the FTP or SCP server has failed, verify the username and password are correct. 48 Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 63
administrator that the switch has access to the FTP server. • The USB path is incorrect. If your platform supports a USB memory device, verify that it is connected and running. Verify that the path name is correct. It should be the relative path from /usb/usbstorage/brocade/configdownload or use - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 64
both from the switch and from your computer when you are analyzing the problem. Send this and all logs to your switch support provider. Messages captured configuration without disabling the switch was unsuccessful. (Audit log) 50 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 65
form Use this form as a hard copy reference for your configuration information. In the hardware reference manuals for the Brocade 48000, DCX, and DCX-4S modular switches there is a guide for FC port setting tables. The tables can be used to record configuration information for the various - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 66
4 Brocade configuration form 52 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 67
for the commit operation to complete, issue the firmwareShow command to verify the partitions are synchronized, and reissue the firmwareDownload command. If the problem persists, you will need to contact the switch service provider. Fabric OS Troubleshooting and Diagnostics Guide 53 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 68
switch service provider. Do not disconnect the switch from power during the process because the switch could become inoperable when rebooted. Symptom The following symptoms describe common firmware the firmwareCommit is complete. 54 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 69
74% Example of error message switch:admin> firmwaredownload Server Name or IP Address: 192.126.168.115 User Name: userFoo File Name: /users/home/userFoo/firmware/v6.4.0 Network Protocol(1-auto-select, 2-FTP, 3-SCP) [1]: 2 Fabric OS Troubleshooting and Diagnostics Guide 55 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 70
cause and recommended action The firmware download process has already been started and it is in progress. Wait till it completes. You can use the firmwareDownloadStatus and firmwareShow commands to monitor its progress. If the problem persists, contact your switch support provider. Example of - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 71
preinstallation check performs troubleshooting and automatically checks for any blocking conditions. If the firmware download fails, problem persists, package together all of the information (the Telnet session logs and serial console logs, output from the supportSave command) for your switch support - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 72
the Fabric OS Administrator's Guide for more information regarding individual features and commands. To avoid failure of a firmware downgrade, verify the firmware you are downgrading to supports all the blades in the chassis, and that the switch, blades, or chassis supports all the features you are - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 73
compression modes (moderate, aggressive) for FCIP tunnels on FX8-24 requires firmware version v6.4.0 or higher. Please switch to standard compression using the "portCfg fciptunnel modify" command before downgrading. Fabric OS Troubleshooting and Diagnostics Guide 59 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 74
switch. Brocade FX8-24 AP blades (blade ID 75) in the system. Brocade DCX Extension blades are not supported on firmware v6.2.0 or earlier, so the firmware download operation failed. Power off or remove the blade and try the operation again. 60 Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 75
the SAS image while the blade was operational. Retry the firmwaredownload command again. Platform These messages are switch features or fabric-wide settings that need to be removed or disabled before downgrading the firmware. Fabric OS Troubleshooting and Diagnostics Guide 61 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 76
the switch's firmware. switch is running v6.2.0 or later, and IOD Delay value is configured for one or more domains, you cannot downgrade the switch to v6.1.0 or earlier. Use the iodDelayReset command to reset the IOD delay to its default value. 62 Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 77
password, you need to contact your service support provider to recover admin passwords. Recovering passwords 1. Open a CLI connection (serial or Telnet) to the switch. 2. Log in as root. , contact your switch service provider. Fabric OS Troubleshooting and Diagnostics Guide 63 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 78
set, the switch rejects the FLOGI with reason LS_LOGICAL_ERROR (0x03), in the switch log with the explanation of "Authentication Required"(0x48), and disables the port. Set the device authentication policy mode on the switch to ON. 64 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 79
. • If not sure about the problem area, collect a supportSave -n from all switches in the fabric. • If you think it may be related to E_Port authentication then collect a supportSave -n from both switches of the affected E_Port. Fabric OS Troubleshooting and Diagnostics Guide 65 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 80
. If the tests fail on your switch it will constantly reboot. Because boot PROM access is disabled you will not be able to exit out of the reboot. You will need to send the switch back to your switch service provider for repair. 66 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 81
FIPS issues 6 Fabric OS Troubleshooting and Diagnostics Guide 67 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 82
6 FIPS issues 68 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 83
) is not supported. • A logical fabric cannot have EX_Ports using extended ISLs and cannot serve as a backbone to any EX_Port traffic. Similarly, the default switch cannot be part of a fabric that serves as a backbone to any EX_Port traffic. Fabric OS Troubleshooting and Diagnostics Guide 69 53 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 84
has XISL use turned on. Although VE_Ports are allowed in a base switch, Fabric OS v6.2.0 and later do not support the use of VE_Ports to carry traffic for logical fabrics using XISLs. the LISL using the lfCfg --lislenable command. 70 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 85
. Probable cause and recommended action Only one base switch is allowed on a platform. Use the lsCfg --delete FID command and then the lsCfg --create FID -b base command to remove the current base switch and then create a new one. Fabric OS Troubleshooting and Diagnostics Guide 71 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 86
to move ports on a Condor-based blade into a non-default switch. To determine if you have a Condor-based blade, refer to the Fabric OS Administrator's Guide. Validation of switch configuration changes is not supported on this platform. Probable cause and recommended action This platform is unknown - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 87
, both GE and FC, are automatically moved to the default switch. Use the lsCfg -config command to correct the problem. Once the configuration discrepancy has been fixed, you may use slotPowerOff followed by slotPowerOn to recover. Fabric OS Troubleshooting and Diagnostics Guide 73 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 88
supportSave command on all chassis and logical switches in the fabric. • If you think it may be related to E_Port authentication, then perform the supportSave -n command on both switches or logical switches of the affected E_Port. 74 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 89
port1 port2 command to troubleshoot the problem, as shown in the following procedure. 1. Connect to the switch and log in switch does not support trunking. • A trunking license is required. • Trunking is not supported in switch interoperability mode. Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 90
switch with which you want to communicate. • The ports are not the same speed or they are not set to an invalid speed. Manually set port speeds to a speed supported port or switch by issuing the commands portDisable and portEnable. 76 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 91
following overview provides a basic starting point for you to troubleshoot your zoning problem. 1. Verify that you have a zone problem. 2. Determine the nature of the zone conflict. (the status that has been activated by cfgEnable) Fabric OS Troubleshooting and Diagnostics Guide 77 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 92
discusses fabric segmentation. Fabric segmentation occurs when two or more switches are joined together by ISLs and do not communicate to each other. Each switch appears as a separate fabric when you use the fabricShow command. 78 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 93
Use to create a zone alias. Use to delete a zone alias. Use to create a zone configuration. Displays zoning configuration. Disables the active (effective) configuration Fabric OS Troubleshooting and Diagnostics Guide 79 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 94
is run. 6. Enter the switchEnable command on each switch once the zoning configuration has been cleared. This forces the zones to merge and populates the switches with the correct zoning database. The fabrics will then merge. 80 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 95
the order in which the zone members are listed. Members must be listed in the same order. 3. Rearrange zone members so the configuration for both switches is the same. Arrange zone members in alphabetical order, if possible. Fabric OS Troubleshooting and Diagnostics Guide 81 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 96
request: switch:admin> fcping 0x020800 22:00:00:04:cf:75:63:85 Source: 0x20800 Destination: 22:00:00:04:cf:75:63:85 Zone Check: Zoned Pinging 0x020800 with 12 bytes of data: received reply from 0x020800: 12 bytes time:1159 usec 82 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 97
:75:63:85 [0x217d9] with 12 bytes of data: Request timed out that the problem is being switch:admin> defzone --show Default Zone Access Mode committed - No Access transaction - No Transaction See "Zone conflicts" on page 79 for additional information. Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 98
Gathering additional information Collect the data from a supportSave -n command. Then collect the data from the cfgTransShow command. For the port having the problem, collect the data from the filterPortShow command. 84 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 99
is installed into a director chassis. • Manually using Fabric OS CLI commands. The error switch, but when you are collecting information from specialized commands, such as supportShow, this information has to be captured using a Telnet client. Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 100
within several minutes, and support minimal validation because of the restriction on test duration. Their purpose is to give a basic health check before a new switch joins a fabric. These 2.78 booting INIT: Entering runlevel: 3 86 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 101
Mar 31 20:13:12 GMT 2005 took (0:0:17) 2005/03/31-20:13:13, [BL-1000], 221,, INFO, Paulsa45, Initializing Ports... Enabling switch... 2005/03/31-20 services are started and the boot process displays additional console status and progress messages. Fabric OS Troubleshooting and Diagnostics Guide 87 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 102
POST A reboot is not required for this command to take effect. 1. Connect to the switch and log in with a user account that has admin privileges with the chassis-role permission. monitor HEALTHY Marginal ports monitorHEALTHY 88 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 103
the base fabric to carry traffic to this logical switch. Values are ON or OFF. Displays logical switch attributes, including the fabric ID (FID) associated with the logical switch and the switch role (default switch or base switch). Fabric OS Troubleshooting and Diagnostics Guide 89 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 104
number; 0-15, 0-31 or 0-47. The 24-bit Address Identifier. Address column is only displayed on Protocol support by GbE port. The details displayed for each switch differ on different switch models switches until the test stops them. 90 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 105
Supported in v6.4.0 Loopback Yes E_Ports Yes Trunk Master ports Yes Ports beyond index 255 No Ports with swapped areas No Shared-area ports No Ports in logical switches No Ports in base switches No Trunk slave ports No Long distance ports No F_Ports connected to Brocade HBAs - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 106
the failing port in-order to check whether the blade internal ports are having some problems. - The -lb_mode 1 operand verifies that the SFP is working within normal operating pass 2, Pt0/17(7) Ch0/7 Receive Error/Timeout 92 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 107
the portEnable command after the failover is complete. Disabling a port 1. Connect to the switch and log in using an account assigned to the admin role. 2. Enter the appropriate portCfgPersistentDisable slotnumber/portnumber. Fabric OS Troubleshooting and Diagnostics Guide 93 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 108
ports and to help diagnose if your switch is experiencing port problems. Viewing the status of a port 1. Connect to the switch and log in as admin. 2. Enter the portShow [slot/] port command, specifying the number that corresponds to the port you are troubleshooting. In this example, the status of - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 109
as the syntax for slot or port numbering. switch:admin> portstatsshow 68 stat_wtx 113535 stat_wrx 22813 stat_ftx time_txcrd_z_vc 4- 7: 0 time_txcrd_z_vc 8-11: 0 time_txcrd_z_vc 12-15: 0 er_enc_in 0 er_crc 0 er_trunc 0 Fabric OS Troubleshooting and Diagnostics Guide 95 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 110
switch 22: 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 23: 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 24: 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 25: 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 26: 30: 664k 6.7k 0 0 0 0 0 0 6 0 0 1 2 0 0 31: 12 4 0 0 0 0 0 0 3 0 0 1 2 0 0 (output truncated) The Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 111
depends on the switch type. For detailed specifications on these components, refer to the switch hardware reference manual. The specific output Connect to the switch and log in as admin. 2. Enter the fanShow command: switch:admin> fanshow Fabric OS Troubleshooting and Diagnostics Guide 97 53- - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 112
supply status line. Checking temperature status 1. Connect to the switch and log in as admin. 2. Enter the tempShow command: switch:admin> tempshow Sensor State Centigrade Fahrenheit ID 1 Ok 28 82 2 Ok 16 60 98 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 113
reference manual for your switch to supports Virtual Fabrics and logical switches, the FID (Fabric ID) displays on every RASlog message to identify the source of the logical switch switch and log in as admin. 2. Enter the errDump command. Fabric OS Troubleshooting and Diagnostics Guide 99 53-1001769 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 114
to 65536 for the Brocade 48000 and the Brocade 7500 switch. For all other switches, the number of lines troubleshoot device connections. Viewing the port log 1. Connect to the switch and log in as admin. 2. Enter the portLogShow command: switch Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 115
by the frame and is determined by the higher-level service or FC_4 upper level protocol. There are many different is presented: switch:admin> portlogdump time task event port cmd args Fri Feb 22 20:29:12 2008 20:29:12.638 FCPH OS Troubleshooting and Diagnostics Guide 101 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 116
is an IP-based service for logging system messages operating system that supports the standard syslogd functionality. Fabric OS supports UNIX local7 facilities switch and log in as admin. 2. Enter the syslogdIpAdd command and specify an IP address. 102 Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 117
support representative with the most detailed information possible. To ensure the best service, you should set up for automatic transfer as part of standard switch configuration, before a problem that would otherwise be lost.) Fabric OS Troubleshooting and Diagnostics Guide 103 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 118
becomes unavailable and you can correct the problem. After the setup is complete, you can FFDC data and other diagnostic support information to the server without the FTP service is running on the remote server. 2. Connect to the switch and log in Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 119
switch with switch limit 2 Gb 20-port embedded switch 4 Gb 256-port core fabric switch 2 Gb 24-port embedded switch 4 Gb 64-port 2 Gb 16-port embedded switch 4 Gb 32-port switch and FC Router 2 Gb 16/18-port embedded switch 4 Gb 32-port switch Fabric OS Troubleshooting and Diagnostics Guide 105 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 120
switch 2 Gb 24-port embedded switch 8 Gb 798-port core fabric backbone 8 Gb 64-port switch 8 Gb 32-port switch 8 Gb 16-port encryption switch 8 Gb 12-port embedded switch 8 Gb 16-port switch 8 Gb 24-port embedded switch 8 Gb 24-port embedded switch Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 121
encryption blade 24-FC ports on an application blade that provides Converged Enhanced Ethernet to bridge a Fibre Channel and Ethernet SAN. 24-FC port with 10 1-GbE and two 10-GbE ports Fibre Channel routing and FCIP blade 8 Gb 64-FC ports blade Fabric OS Troubleshooting and Diagnostics Guide 107 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 122
A Switch Type and Blade ID 108 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 123
IDs. Example of hexadecimal triplet conversion Notice the PID in the nsshow output is in hexadecimal. Switch:admin> nsshow { Type Pid COS PortName NodeName TTL(sec) N 610600; 2,3;10:00:00: 610600 = decimal triplet 97,06,00 Fabric OS Troubleshooting and Diagnostics Guide 109 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 124
04 05 06 07 08 09 0a Decimal 11 12 13 14 15 16 17 18 19 20 Hex 0b 0c 0d 0e 0f 10 11 12 13 14 Decimal 21 22 23 24 25 26 27 28 29 30 Hex 15 16 180 Hex ab ac ad ae af b0 b1 b2 b3 b4 110 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 125
Hex f1 f2 f3 f4 f5 f6 f7 f8 f9 fa Decimal 251 252 253 254 255 Hex fb fc fd fe ff Fabric OS Troubleshooting and Diagnostics Guide 111 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 126
B Hexadecimal 112 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 127
to change switch settings, 5 B blade errors AP blade type 24 is inserted, 73 faulty, 3, 54 stuck in the 'LOADING' state, 3, 54 browser troubleshooting certificates, 65 C certificates corrupt, 65 invalid, 65 not installed, 65 troubleshooting, 65 command output, 7 common problem areas, 2 symptoms - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 128
24 FICON, switch does not talk to hosts, 3 FIPS, switch boots continuously, 66 firmwareDownload errors, 57 AP blade type 24 is inserted, 73 blade application firmware failed 25 logical connection, 26 loop initialization failure, 29 114 Fabric OS Troubleshooting and Diagnostics Guide 53-1001769-01 - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 129
performance problems, 4 PLOGI, 24 POD enabling ports, 93 point-to-point initialization failure, 29 port, 93 bypassed, 30 disabled, 30 enabling, 93 in wrong mode, 30 initialization, 23 loopback, 30 Port cannot be moved, 4 port information, viewing, 94 Fabric OS Troubleshooting and Diagnostics Guide - HP Brocade 8/12c | Fabric OS Troubleshooting and Diagnostics Guide v6.4.0 (53-10 - Page 130
switch boot issues, 13 switch message logs, 12 switch panic, 66 switch reboots during the configuration download, 49 switch status, viewing, 88 switchType, 105 symptoms, 2 synchronize switches port, 36 a switch, 36 TI zone problem, 77 time is not in-sync, 11 troubleshooting certificates, 65 corrupt
53-1001769-01
30 March 2010
®
Fabric OS
Troubleshooting and Diagnostics Guide
Supporting Fabric OS v6.4.0