HP C6350 Basic Guide
HP C6350 - Wireless Inkjet All-in-One Print/Scan/Copy Manual
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HP C6350 manual content summary:
- HP C6350 | Basic Guide - Page 1
HP Photosmart C6300 All-in-One series Basics Guide - HP C6350 | Basic Guide - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. © 2007 Hewlett-Packard Development Company, L.P. Windows, Windows 2000, and Windows XP are U.S. registered - HP C6350 | Basic Guide - Page 3
The HP All-in-One at a glance 16 Control panel features...17 Find more information...18 Load paper...19 Avoid paper jams...21 Print a photo on photo paper...22 Scan an image...23 Make a copy...23 Replace the ink cartridges...24 3 Troubleshooting and support Uninstall and reinstall the software 27 - HP C6350 | Basic Guide - Page 4
-in-One on an integrated wireless (WLAN 802.11) network" on page 4 Connect directly to a wireless-capable computer without a wireless router (ad hoc). "Set up the HP All-in-One using an ad hoc wireless connection" on page 7 Install the HP Photosmart Software for use in a "Install the software for - HP C6350 | Basic Guide - Page 5
install the software. See this section: "What you need for a wired network" on page 3 "Connect the HP All-in-One to the network" on page 3 "Install the software computer or laptop with an Ethernet connection. NOTE: The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet networks. If you - HP C6350 | Basic Guide - Page 6
or switch. 4. Once you have connected the product to the network, install the software. Set up the HP All-in-One on an integrated wireless (WLAN 802.11) network The HP All-in-One uses an internal networking component that supports a wireless network. For optimal performance and security in your - HP C6350 | Basic Guide - Page 7
WLAN 802.11 network" on page 5 Next, connect the HP All-in-One to the wireless "Connect to an integrated wireless WLAN router, and run the Wireless Setup Wizard. 802.11 network" on page 5 Finally, install the software. "Install the software for a network connection" on page 11 What you need - HP C6350 | Basic Guide - Page 8
other users from accessing your wireless network, HP strongly recommends using a password or passphrase (Wi-Fi Protected Access (WPA) or Wired Equivalent Privacy (WEP) security) and a unique network name (Service set identifier (SSID)) for your wireless router. Your wireless router might have been - HP C6350 | Basic Guide - Page 9
is successful. The wireless network test prints upon completion of the test. 7. When the product connects successfully to the network, go to your computer to install the software on each computer that will use the network. Set up the HP All-in-One using an ad hoc wireless connection Use this section - HP C6350 | Basic Guide - Page 10
operating systems" on page 9 Next, run the Wireless Setup Wizard. "Connect to a wireless ad hoc network" on page 10 Finally, install the software. "Install the software for a network connection" on page 11 What you need for an ad hoc network To connect the HP All-in-One to a Windows computer - HP C6350 | Basic Guide - Page 11
have an operating system other than Windows Vista or Windows XP, HP recommends that you use the configuration program that came with your wireless LAN card. To find the configuration program for your wireless LAN card, access your computer's list of programs. Set up the HP All-in-One using an ad - HP C6350 | Basic Guide - Page 12
and lowercase. • Communication mode: ad hoc • Encryption: enabled Connect to a wireless ad hoc network You can use the Wireless Setup Wizard to connect the HP All-in-One to a wireless ad hoc network. To connect to a wireless ad hoc network 1. Press Setup. 2. Press the down arrow button until Network - HP C6350 | Basic Guide - Page 13
your computer. To install the Windows HP Photosmart Software 1. Quit all applications running on your computer, including any virus detection software. 2. Insert the Windows CD that came with the product into the CD-ROM drive on your computer and follow the onscreen instructions. 3. If a dialog box - HP C6350 | Basic Guide - Page 14
to a computer on a network, for each additional computer you must install the HP All-in-One software. During installation of a wireless connection, the software will discover the product on the network. Once you have set up the HP All-in-One on the network you will not need to configure it again - HP C6350 | Basic Guide - Page 15
and your computer. If you are having problems such as: • Printer not found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see printer status on your computer The firewall might be - HP C6350 | Basic Guide - Page 16
427 • TCP port: 9220 Product installation UDP port: 427 Manage your network settings The HP All-in-One control panel enables you to perform a variety of network management tasks. This includes printing the network settings, restoring the network defaults, turning the wireless radio on and off, and - HP C6350 | Basic Guide - Page 17
wireless radio on and off The wireless radio is off by default, but when you install the software and connect the HP All-in-One to the network, the wireless on how to correct the issue will be included on the printed report. You can print the wireless network test at any time. 1. Press Setup. 2. - HP C6350 | Basic Guide - Page 18
guide introduces basic operations and troubleshooting, as well as provides information for contacting HP support and ordering supplies. The onscreen Help details the full range of features and functions, including use of the HP Photosmart Software that came with the HP All-in-One. The HP All-in-One - HP C6350 | Basic Guide - Page 19
HP All-in-One control panel features. HP All-in-One overview Label 1 2 3 4 5 6 Icon 7 8 Name and Description Color graphics display (also referred to as the display): Displays menus, photos a photo, you can also use the arrow buttons to pan around the photo and select a different area to print. - HP C6350 | Basic Guide - Page 20
Here guide provides instructions for setting up your HP All-in-One and installing software. Make sure you follow the steps in the Start Here guide in order. If you have problems during setup, see Troubleshooting in the last section of the Start Here guide, or see "Troubleshooting and support" on - HP C6350 | Basic Guide - Page 21
• Windows: Click Start > All Programs > HP > Photosmart C6300 All-in-One series > Help. • Macintosh: Open the HP Device Manager and click the ? icon. Next, click the main menu and select Photosmart C6300 All-in-One series. HP Web site If you have Internet access, you can get help and support from - HP C6350 | Basic Guide - Page 22
product is servicing the ink cartridges or otherwise engaged in a task, the paper stop inside the product might not be in place. You could push the paper too far forward, causing the product to eject blank pages. TIP: If you are using letterhead, insert the top of the page first with the print side - HP C6350 | Basic Guide - Page 23
paper. Do not overload the photo tray; make sure the stack of photo paper fits within the photo tray and is no higher than the top of the paper-width guide. HP All-in-One overview 5. Lower the photo tray lid. Avoid paper jams To help avoid paper jams, follow these guidelines. Avoid paper jams - HP C6350 | Basic Guide - Page 24
photo on photo paper To achieve the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing along with genuine HP ink. HP papers and HP ink are specifically designed to work well together to provide high-quality output. HP All-in-One - HP C6350 | Basic Guide - Page 25
more photos to the print queue. Scan an image You can start a scan from your computer or from the control panel of the HP All-in-One. This section explains how to scan from the control panel of the HP All-in-One only. NOTE: You can also use the software you installed with the HP All-in-One to - HP C6350 | Basic Guide - Page 26
for the first time, make sure you follow the instructions in the Start Here guide for installing the printhead and the ink cartridges. If you do not already have replacement ink cartridges for the HP All-in-One, to order cartridges, go to www.hp.com/buy/supplies. If prompted, choose your country - HP C6350 | Basic Guide - Page 27
to snap it off. HP All-in-One overview 6. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it clicks into place and is seated firmly in the slot. CAUTION: Do not lift the latch handle on the print carriage to install the ink cartridges. Doing so can result - HP C6350 | Basic Guide - Page 28
Chapter 2 7. Repeat steps 3 through 6 for each ink cartridge you are replacing. 8. Close the ink cartridge door. HP All-in-One overview 26 HP All-in-One overview - HP C6350 | Basic Guide - Page 29
installation CD, you can download the software from www.hp.com/support. 7. Follow the onscreen instructions and the instructions provided in the Start Here guide that came with the product. When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system - HP C6350 | Basic Guide - Page 30
a problem, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for technical support. Cause: You might need assistance to enable the product or software to function properly. Troubleshooting and support 28 Troubleshooting - HP C6350 | Basic Guide - Page 31
been a problem with one or more of the ink cartridges. If this did not solve the issue, try the next solution. Solution 5: Load paper in the input tray Solution: Load paper in the input tray. Cause: The product might have been out of paper. Troubleshooting and support Setup troubleshooting 29 - HP C6350 | Basic Guide - Page 32
click Settings, click Other Settings, select Network Toolbox, and then select the Wireless Setup Wizard link. 3. If the previous steps do not solve the problem and you have successfully installed the HP Photosmart Software on your computer, run the Network Diagnostic tool. NOTE: The diagnostic test - HP C6350 | Basic Guide - Page 33
c. Press the down arrow button until View Network Settings is highlighted, and then press OK. d. Press the down arrow button until Print Network Configuration Page is highlighted, and then press OK. This prints the Network Configuration Page. Troubleshooting and support Network troubleshooting 31 - HP C6350 | Basic Guide - Page 34
4 and 5. Step 4: Make sure the product is online and ready If you have the HP Photosmart Software installed, you can check the product status from your computer to see if the product is paused or offline, preventing you from using it. Troubleshooting and support 32 Troubleshooting and support - HP C6350 | Basic Guide - Page 35
section for additional troubleshooting help. Step 5: Make sure the HP Network Devices Support service is running To restart the HP Network Device Support service 1. Delete any print jobs currently in the print queue. 2. Do one of the following, depending on your operating system: • Windows XP: Click - HP C6350 | Basic Guide - Page 36
• Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the cartridges. • Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems. Support process If you have a problem, follow these steps: 1. Check - HP C6350 | Basic Guide - Page 37
paper) • Output tray capacity: Plain paper sheets: Up to 50 (60 to 90 gsm. (20 lb) paper) • Photo tray capacity: Photo paper sheets: Up to 20 NOTE: For a complete list of supported media sizes, see the printer software name (HP Photosmart C6300 All-in-One series, etc.) or product numbers ( - HP C6350 | Basic Guide - Page 38
Chapter 4 Warranty Technical information 36 Technical information - HP C6350 | Basic Guide - Page 39
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Basics Guide
HP Photosmart C6300 All-in-One series