HP C7280 User Guide - Page 264

Supported file types for the HP All-in-One, General user messages - photosmart error messages

Page 264 highlights

Solution: Open the file in another application, and save it in a format that the HP Allin-One software recognizes. For more information, see: "Supported file types for the HP All-in-One" on page 263 Invalid file name Cause: The file name you entered is invalid. Solution: Make sure that you are not using any invalid symbols in the file name. NOTE: Although the file name might look correct, it could still include invalid characters. Overwrite the existing file name with a new name. Supported file types for the HP All-in-One The HP All-in-One software recognizes the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF. File corrupted Cause: Some of the files on the inserted memory card or attached storage device are damaged. Solution: Reinsert the memory card in the HP All-in-One or try transferring the files to your computer using a memory card reader or a USB cable. If you already transferred the files to your computer, try printing those files by using the HP Photosmart Software. The copies might not be damaged. If these solutions do not work, retake the photos with your digital camera as a last resort. Cause: The file system is corrupted. Solution: Check the display for an error message telling you that the images on the memory card or storage device are corrupted. If the file system on the card is corrupt, reformat the memory card in your digital camera. CAUTION: Reformatting the memory card will delete any photos stored on the card. If you have previously transferred the photos from your memory card to a computer, try printing the photos from the computer. Otherwise, you will need to retake any photos you might have lost. Troubleshooting General user messages The following is a list of messages related to common user errors: • Cannot crop • Memory card error • Disconnected Errors 263

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Solution:
Open the file in another application, and save it in a format that the HP All-
in-One software recognizes.
For more information, see:
Supported file types for the HP All-in-One” on page 263
Invalid file name
Cause:
The file name you entered is invalid.
Solution:
Make sure that you are not using any invalid symbols in the file name.
NOTE:
Although the file name might look correct, it could still include invalid
characters. Overwrite the existing file name with a new name.
Supported file types for the HP All-in-One
The HP All-in-One software recognizes the following file formats: BMP, DCX, FPX, GIF,
JPG, PCD, PCX, and TIF.
File corrupted
Cause:
Some of the files on the inserted memory card or attached storage device
are damaged.
Solution:
Reinsert the memory card in the HP All-in-One or try transferring the files
to your computer using a memory card reader or a USB cable. If you already
transferred the files to your computer, try printing those files by using the
HP Photosmart Software. The copies might not be damaged. If these solutions do
not work, retake the photos with your digital camera as a last resort.
Cause:
The file system is corrupted.
Solution:
Check the display for an error message telling you that the images on the
memory card or storage device are corrupted.
If the file system on the card is corrupt, reformat the memory card in your digital
camera.
CAUTION:
Reformatting the memory card will delete any photos stored on the
card. If you have previously transferred the photos from your memory card to a
computer, try printing the photos from the computer. Otherwise, you will need to
retake any photos you might have lost.
General user messages
The following is a list of messages related to common user errors:
Cannot crop
Memory card error
Disconnected
Errors
263
Troubleshooting