HP C8954B HP Deskjet 6120 series printers - (English) Reference Guide
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- HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 1
english FDR_RG.book Page i Wednesday, July 31, 2002 9:38 AM hp deskjet 6120 series printer - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 2
english FDR_RG.book Page ii Wednesday, July 31, 2002 9:38 AM ii - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 3
internal web page 9 connect the printer 10 install the printer software 10 print cartridges 12 installation troubleshooting 13 Windows 13 Windows USB 15 troubleshooting: ethernet 18 contacting hp support 20 support process 20 software updates 20 hp support by phone 21 product repairs 22 - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 4
of software steps. For example: Click Start > Programs > Hewlett-Packard > [hp deskjet printer] > release notes to view the release notes. cautions A Caution indicates possible damage to the HP printer or to other equipment. For example: Caution! Do not touch the print cartridge ink nozzles or - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 5
reference guide 5. printer software CD 6. black (hp 45) print cartridge 7. tri-color (hp 78) print cartridge 8. power cord(s) If any of these items is missing from the box, talk to your HP dealer or contact HP Support. See "contacting hp support" on page 20 for more information. Printer drivers - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 6
of ways to connect the printer to a network. Windows wireless connection Use an HP Jetdirect 380x wireless external print server to make the printer available on a wireless network (see the print server documentation for instructions). wired network connection Use the printer's built-in ethernet - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 7
Installation troubleshooting • Printer software and hardware setup platform Windows Macintosh Macintosh setup instructions setup poster Macintosh this reference guide • Printer box contents • Additional installation troubleshooting • HP support • HP printer warranty Windows Macintosh Printer - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 8
user's guide provides instructions for using the HP printer. Information is also provided to help you solve printer problems that may occur. Windows When you install the printer software, the onscreen user's guide is installed automatically. Open the user's guide through the HP Printer Assistant - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 9
). You will not be able to navigate the onscreen user's guide using Preview. To open the user's guide: 1. Insert the printer software CD into the computer's CD-ROM drive. The HP Deskjet screen is displayed. 2. Select the User's Manuals folder for your language. 3. Do one of the following: • Double - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 10
cancel button Pressing the Cancel button cancels the current print job. print cartridge status light The light inside the Print Cartridge Status symbol flashes when a print cartridge is low on ink or incorrectly installed, or the printer's top cover is open. resume button and light The Resume light - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 11
server. Only Macintosh computers running Mac OS 9.04+ or Mac OS X v10.1+ and that support TCP/IP can communicate with the printer via the printer's built-in ethernet feature. The printer does not support AppleTalk. english LINK ACT ᕡ ᕢ 1. link light 2. activity light lights The Link light is - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 12
using an ethernet cable. troubleshooting If you have trouble installing the printer software, see "troubleshooting: ethernet" on page 18. install the printer software Windows 1. Insert the printer software CD in the computer's CD-ROM drive. 2. Follow the onscreen instructions and use the following - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 13
. 9. Click the Add button. 10. Close Print Center. Mac OS 9.04+ Download the Mac OS 9.04+ printer driver and installation instructions from HP's website: http://www.hp.com/ support troubleshooting If you have trouble installing the printer software, see "troubleshooting: ethernet" on page 18. 11 - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 14
using print cartridges The printer uses the following print cartridges: print cartridge black selection number product number 51645 tri-color c6578 4. Lift the print cartridge out of the cradle. To return empty print cartridges to HP, see "print cartridge recovery" in the onscreen user's guide - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 15
31, 2002 9:38 AM installation troubleshooting Windows Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user's guide in the Printer Assistant. See "viewing the onscreen user's guide" on page 6 of this - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 16
Wednesday, July 31, 2002 9:38 AM installation troubleshooting, continued what is the problem? The printer software seemed to install correctly, but the printer name does not appear when File > Print is selected. The printer is not shown in the Printers folder on the Control Panel. possible causes - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 17
could not find the printer driver. to solve the problem... 1.Cancel the New Hardware Wizard. 2.Remove the printer software CD from the CD-ROM drive. 3.Re-insert the printer software CD into the computer's CD-ROM drive. 4.Follow the onscreen instructions to install the printer software. If the - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 18
english FDR_RG.book Page 16 Wednesday, July 31, 2002 9:38 AM installation troubleshooting: Windows USB, continued what is the problem? When I tried installing the printer software the installation stopped. When I tried installing again, the New Hardware Found Wizard was gone and the USB port was - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 19
book Page 17 Wednesday, July 31, 2002 9:38 AM installation troubleshooting: Windows USB, continued what is the problem? When I connect a USB cable between the printer and my computer, an "Unknown Device" message appears. If you are using Windows 2000, the "Unknown Device" message does not mean that - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 20
FDR_RG.book Page 18 Wednesday, July 31, 2002 9:38 AM troubleshooting: ethernet Use the information in this section if you have problems setting up your HP printer with its built-in ethernet feature. If you need help after the printer is set up, see the electronic documentation. what is the - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 21
click Next. 4.On the Specify Printer panel of the software installer, select IP Address. 5.Enter the printer's IP address in the IP Address box, then click OK. 6.Follow the onscreen instructions to complete the installation. Macintosh See "ethernet troubleshooting" in the onscreen user's guide. 19 - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 22
problems with your printer. support process The HP support process works most effectively if you look for help in the following order: 1. Search the user's guide on your computer. See "viewing the onscreen user's guide" on page 6. 2. Use the Internet any time of the day to: • Check for software - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 23
's guide" on page 6 • Use the Internet any time of the day to: - Check for software updates from HP - Use HP's online support pages for product help If the problem is not solved using the above options, call an HP support technician while in front of the computer and printer. For faster service on - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 24
numbers" on page 22. Remember, online support from HP is always available for free. product repairs If there is a problem, follow the recommended support path. If your HP printer is in need of repair, take it to your local HP dealer for a solution. This service is free during the limited warranty - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 25
or inadequate maintenance or modification; • Software, interfacing, media, parts, or supplies not provided or supported by HP; or • Operation outside the product's specifications. 3. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 26
PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. C. limitations of liability - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 27
9:38 AM product specifications black text print speed approximate figures. The exact speed varies with the system configuration, software program, and document complexity. memory 16 MB built-in printer is VCVRA-0201. This regulatory number should not be confused with the marketing name (hp deskjet - HP C8954B | HP Deskjet 6120 series printers - (English) Reference Guide - Page 28
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english
hp deskjet 6120 series printer
FDR_RG.book
Page i
Wednesday, July 31, 2002
9:38 AM