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HP CB015A User Manual - Page 107

Estimated Ink Level tab 31, privacy, HP Instant Support 34

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Index print driver settings 21 version 81 warranty 80 print quality diagnostic page 47 troubleshoot 59 print quality diagnostic page 47 printer driver settings 21 version 81 warranty 80 printheads aligning 49 clean 49 clean contacts manually 49 first-installation and end-of- warranty dates 36 health, check 47 health, status 36 ink usage 36 lights 71 maintaining 46 order online 77 part numbers 36, 78 remove 85 replace 52 status 28, 47 supported 89 troubleshoot 56 warranty 80 privacy, HP Instant Support 34 processor specifications 90 Q quality, troubleshoot diagnostic page 47 print 59 R readme 5 rear access panel clear jams 68 illustration 8 rear tray capacity 16 media types and weights supported 16 recycle ink cartridges 98 regulatory information 94 regulatory model number 96 release notes 5 remove ink cartridges and printheads 85 replace ink cartridges 45 printheads 52 resolution print 92 S security HP Instant Support 34 self-test diagnostic page printing 36 printing, understanding 35 Services tab, Toolbox (Windows) 31 settings administrator 28 driver 21 setup Windows 37 Windows networks 39 sharing device Mac OS 42 Windows 39 shipping the device 85 skew, troubleshoot print 64 slow print, troubleshoot 57 small media load 19 software installation on Mac OS 41 installation on Windows 37 management tools 27 uninstall from Mac OS 44 uninstall from Windows 43 warranty 80 Solution Center 22 sound pressure 93 specifications acoustic emissions 93 electrical 92 media 12 network protocols 91 operating environment 92 physical 89 processor and memory 90 storage environment 92 system requirements 90 speed troubleshoot print 57 status supplies 28 storage environment specifications 92 supplies myPrintMileage 34 order online 77 status 28 yields 89 support. See customer support support process 82 system requirements 90 T telephone customer support 81 temperature specifications 92 text troubleshoot 58, 61, 63 Toolbox (Windows) about 30 administrator settings 29 Estimated Ink Level tab 31 Information tab 31 opening 31 Services tab 31 transparencies 12 tray 1 capacity 16 load media 18 media sizes supported 12 media types and weights supported 16 trays capacities 16 clear jams 68 load media 18 locating 7 media sizes supported 12 media types and weights supported 16 paper guides illustration 7 troubleshoot feeding 63 troubleshoot blank pages printed 57 bleeding colors 62 colors 61, 63 cut-off pages, incorrect text or graphics placement 58 embedded Web server 65 firewalls 56 HP Instant Support 33 ink not filling text or graphics 61 103

Section	Page
Contents	5
Get started	9
Find other resources for the product	9
Accessibility	10
Understand the device parts	11
Front view	11
Control panel	12
Back view	12
Install the accessories	14
Install the duplexer	14
Use the device	15
Select print media	15
Tips for selecting and using print media	15
Understand specifications for supported media	16
Understand supported sizes	16
Understand supported media types and weights	20
Set minimum margins	21
Load media	22
Change print settings	25
To change settings from an application for current jobs (Windows)	25
To change default settings for all future jobs (Windows)	25
To change settings (Mac OS)	25
Use the HP Solution Center (Windows)	26
Print with the rear manual feed slot	26
Print on both sides (duplexing)	27
Guidelines for printing on both sides of a page	27
To perform duplexing (Windows)	27
To perform automatic duplexing (Mac OS)	28
Print on special and custom-sized media	28
To print on special or custom-sized media (Windows)	28
To print on special or custom-sized media (Mac OS)	29
Print borderless	29
To print a borderless document (Windows)	29
To print a borderless document (Mac OS)	30
Cancel a print job	30
Configure and manage	31
Manage the device	31
Monitor the device	32
Administer the device	32
Use device management tools	33
Embedded Web server	33
To open the embedded Web server	33
Embedded Web server pages	34
Toolbox (Windows)	34
To open the Toolbox	35
Toolbox tabs	35
HP Printer Utility (Mac OS)	36
To open the HP Printer Utility	36
HP Printer Utility panels	36
Network Printer Setup Utility (Mac OS)	37
HP Web Jetadmin software	37
HP Instant Support	37
Security and privacy	38
To gain access to HP Instant Support	38
myPrintMileage	38
Understand the self-test diagnostic page	39
Understand the network configuration page	40
Configure the device (Windows)	41
Direct connection	42
To install the software before connecting the device (recommended)	42
To connect the device before installing the software	42
To share the device on a locally shared network	43
Network connection	43
To install the device on a network	44
To install the device software on client computers	44
To install the printer driver using Add Printer	44
To install the device in a pure IPV6 network environment	45
Configure the device (Mac OS)	45
To install the software for network or direct connection	46
To share the device on a locally shared network	46
Uninstall and reinstall the software	47
Maintain and troubleshoot	49
Supported ink cartridges	49
Replace the ink cartridges	49
Maintain the printheads	50
To check printhead health	51
To print the print quality diagnostic page	51
To calibrate the linefeed	52
To clean the printheads	53
To align the printheads	53
To clean the printhead contacts manually	53
To replace the printheads	56
Store printing supplies	58
Store ink cartridges	58
Store printheads	58
Troubleshooting tips and resources	58
Solve printing problems	59
The device shuts down unexpectedly	59
All device lights are on or flashing	59
The device is not responding (nothing prints)	59
Device does not accept printhead	60
Device takes a long time to print	61
Blank or partial page printed	61
Something on the page is missing or incorrect	62
Placement of the text or graphics is wrong	62
Device prints half a page, then ejects the paper	63
Poor print quality and unexpected printouts	63
Poor quality printouts	64
Meaningless characters print	64
Ink is smearing	65
Ink is not filling the text or graphics completely	65
Output is faded or dull colored	65
Colors are printing as black and white	66
Wrong colors are printing	66
Printout shows bleeding colors	66
Colors do not line up properly	67
Lines or dots are missing from text or graphics	67
Solve paper-feed problems	67
A paper-feed problem is occurring	67
Solve device management problems	69
Embedded Web server cannot be opened	69
Troubleshoot installation issues	70
Hardware installation suggestions	70
Software installation suggestions	70
Solve network problems	71
Clear jams	72
Clear a jam in the device	72
Tips for avoiding jams	73
Control-panel lights reference	75
Interpreting control-panel lights	75
Interpreting network connector lights	80
HP supplies and accessories	81
Order printing supplies online	81
Accessories	81
Supplies	81
Ink cartridges	81
Printheads	82
HP media	82
Support and warranty	83
Hewlett-Packard limited warranty statement	84
Obtain electronic support	85
Obtain HP telephone support	85
Before you call	85
Support process	86
HP support by phone	86
Phone support period	86
Telephone support numbers	86
Placing a call	88
After the phone support period	88
Additional warranty options	88
HP Quick Exchange Service (Japan)	89
Prepare the device for shipment	89
Remove the ink cartridges and printheads before shipment	89
Pack the device	91
Device specifications	93
Physical specifications	93
Product features and capacities	93
Processor and memory specifications	94
System requirements	94
Network protocol specifications	95
Embedded Web server specifications	96
Print resolution	96
Environmental specifications	96
Electrical specifications	96
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)	97
Regulatory information	98
FCC statement	98
Notice to users in Korea	99
VCCI (Class B) compliance statement for users in Japan	99
Notice to users in Japan about the power cord	99
RoHS notices (China only)	99
Toxic and hazardous substance table	100
LED indicator statement	100
Regulatory model number	100
Declaration of conformity	101
Environmental product stewardship program	102
Paper use	102
Plastics	102
Material safety data sheets	102
Recycling program	102
HP inkjet supplies recycling program	102
Disposal of waste equipment by users in private households in the European Union	103
Energy consumption	104

Match case Limit results 1 per page

print driver

settings 21

version 81

warranty 80

print quality

diagnostic page 47

troubleshoot 59

print quality diagnostic page 47

printer driver

settings 21

version 81

warranty 80

printheads

aligning 49

clean 49

clean contacts manually 49

first-installation and end-of-

warranty dates 36

health, check 47

health, status 36

ink usage 36

lights 71

maintaining 46

order online 77

part numbers 36, 78

remove 85

replace 52

status 28, 47

supported 89

troubleshoot 56

warranty 80

privacy, HP Instant Support 34

processor specifications 90

quality, troubleshoot

diagnostic page 47

print 59

readme 5

rear access panel

clear jams 68

illustration 8

rear tray

capacity 16

media types and weights

supported 16

recycle

ink cartridges 98

regulatory information 94

regulatory model number 96

release notes 5

remove ink cartridges and

printheads 85

replace

ink cartridges 45

printheads 52

resolution

print 92

security

HP Instant Support 34

self-test diagnostic page

printing 36

printing, understanding 35

Services tab, Toolbox

(Windows) 31

settings

administrator 28

driver 21

setup

Windows 37

Windows networks 39

sharing device

Mac OS 42

Windows 39

shipping the device 85

skew, troubleshoot

print 64

slow print, troubleshoot 57

small media

load 19

software

installation on Mac OS 41

installation on Windows 37

management tools 27

uninstall from Mac OS 44

uninstall from Windows 43

warranty 80

Solution Center 22

sound pressure 93

specifications

acoustic emissions 93

electrical 92

media 12

network protocols 91

operating environment 92

physical 89

processor and memory 90

storage environment 92

system requirements 90

speed

troubleshoot print 57

status

supplies 28

storage environment

specifications 92

supplies

myPrintMileage 34

order online 77

status 28

yields 89

support.

See

customer support

support process 82

system requirements 90

telephone customer support 81

temperature specifications 92

text

troubleshoot 58, 61, 63

Toolbox (Windows)

about 30

administrator settings 29

Estimated Ink Level tab 31

Information tab 31

opening 31

Services tab 31

transparencies 12

tray 1

capacity 16

load media 18

media sizes supported 12

media types and weights

supported 16

trays

capacities 16

clear jams 68

load media 18

locating 7

media sizes supported 12

media types and weights

supported 16

paper guides illustration 7

troubleshoot feeding 63

troubleshoot

blank pages printed 57

bleeding colors 62

colors 61, 63

cut-off pages, incorrect text

or graphics placement 58

embedded Web server 65

firewalls 56

HP Instant Support 33

ink not filling text or

graphics 61

Index

103