HP CB782A User Guide

HP CB782A - Fax 640 B/W Inkjet Manual

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  • HP CB782A | User Guide - Page 1
    HP 640 Fax series User Guide Part number: CB782-90008 Third edition: 09/2007
  • HP CB782A | User Guide - Page 2
    can step on or trip over the line cord, and where the line cord will not be damaged. • If the product does not operate normally, see the Troubleshooting section of this user guide. • No operator-serviceable parts inside. Refer servicing to qualified service personnel. • Use in a well ventilated area
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    start 1 Load paper 1 Load documents to fax or copy 2 Send a fax 2 Receive a fax 3 Make a copy 3 Make a telephone call 4 2 HP Fax basics 5 The HP 640 Fax 6 Parts of the HP Fax 6 Control Panel of HP Fax 8 The menus 10 Overview of menu options 11 BASIC FAX menu 11 ADVANCED FAX menu 13
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    reports 39 Reports you can print 39 Reprinting faxes 40 Clearing memory 41 Loudspeaker 41 Redial a number in memory 42 6 Care and maintenance 43 Print cartridge information 43 View ink level 43 Print the self test 44 Replace the print cartridge 44 Clear jammed documents and paper
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    the scanner 51 LCD error messages 51 Troubleshooting 54 Fax problems 54 Print quality problems 56 Paper feeding problems 56 7 Specifications and regulatory information 57 Paper types and sizes 57 Document types and sizes 57 Acceptable documents 57 Print cartridge 58 Product specifications
  • HP CB782A | User Guide - Page 6
    iv Contents
  • HP CB782A | User Guide - Page 7
    instructions. Load paper You can load up to 50 sheets of plain paper in the input tray. Before loading the paper, make sure the paper size is set correctly in the BASIC FAX menu. For more information, see Paper Size on page 11. The HP Fax is designed to work with a variety of plain papers (cotton
  • HP CB782A | User Guide - Page 8
    sheets of paper with the print side facing you. 4 Push the Paper Tray Cover back into place. 4 Load documents to fax or copy You can load up to 10 pages in the document feeder. Load the documents face down (printed side toward the machine). Adjust guides to document width. Send a fax 1. Place the
  • HP CB782A | User Guide - Page 9
    Receive a fax Receive a fax How faxes are received depends on how the Answer Mode/Receive Mode is set. For more information, see Set rings to answer on page 23. FAX or TAM answer mode The fax machine will answer the telephone, automatically detect fax tones, and receive a fax Rate then 97% will
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    call 7. Press  to select Reverse if you want the last page printed first. Printing the copies in reverse order will cause the first page to be on top when the copy is complete. 8. Pressing either Copy or OK will start copying. Make a telephone call Use one of the following methods: • Pick
  • HP CB782A | User Guide - Page 11
    BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS 2 HP Fax basics This chapter lists the basic features of your new HP Fax and introduces you to the machine. The HP Fax features The HP Fax offers the following features: • 50 page fax memory • 50 page paper
  • HP CB782A | User Guide - Page 12
    The HP 640 Fax The HP 640 Fax Parts of the HP Fax Figure 2-1 Front view 8 7 6 5 Figure 2-2 Rear view 1 1 Document support 2 Paper tray 3 Paper tray cover 1 4 Document guide 2 5 Document feeder 3 6 Handset 4 7 Paper guide 8 Paper support 1 Power cord socket 6 HP Fax basics
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    Bottom view The HP 640 Fax 3 21 1 Connect handset to the HANDSET port. 2 Connect telephone line to the LINE port. 3 Connect answering machine or extension phone to the EXT. port. HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP Fax basics 7
  • HP CB782A | User Guide - Page 14
    /receive mode on page 28. • When a document is loaded, pressing this button changes the contrast for faxing and copying. 2 Resolution: Improves the clarity of a document that you are faxing or copying. 3 Access Cartridge: Moves the print cartridge to the center so it can easily be replaced
  • HP CB782A | User Guide - Page 15
    HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS The HP 640 Fax Label Name and Description 11 Menu: Displays the options available for your HP Fax. 12 Scroll/Volume: • When you are entering numbers or text, moves the cursor to the digit or
  • HP CB782A | User Guide - Page 16
    Sound Alarm Sound Key Sound REPORTS Help List Sent Journal Received Journal Phonebook Sending Confirm Schedule Inform System Data Caller ID Junk Fax Print Fax MEMORY CLEAR Fax Header Dial/Schedule Journal Factory Default TOOLS Clean Cartridge Align Cartridge View Ink Level Adjust Scanner Self
  • HP CB782A | User Guide - Page 17
    never prints a confirmation report (You can print one manually (see Print reports on page 39)). ERROR: prints only when an error occurs. Note that this report can include the Image TCR (see Image TCR on page 26). Paper Size A4, Letter and Legal are the paper sizes you can use to receive faxes and
  • HP CB782A | User Guide - Page 18
    Manual Fax Receive Code allows you to start receiving a fax from an extension phone. If you pick up the extension phone and hear a fax tone, enter the code and the fax will start receiving. You cannot change the * *, just the number between them. The code can be 0 to 9. ECM Mode Error correction
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    print cartridge to improve print quality. View Ink Level Allows you to see the estimated level of ink remaining in the cartridge. Adjust Scanner Use only if you have dropped the fax machine. Self Test Prints a self test to allow you to troubleshoot problems voicemail messages. NOTE: Your HP Fax
  • HP CB782A | User Guide - Page 20
    Navigate the menus Navigate the menus Ready mode Whenever the HP Fax is ready for faxing and copying (called Ready mode), it will display the date, time, and answer mode. For example, OCT-05 14:23 FAX. Menu buttons Use the Menu buttons to navigate the menu items. 1 Press the Menu button to access
  • HP CB782A | User Guide - Page 21
    date format seems unfamiliar, check that you selected the correct one for your country when setting up your HP Fax (see Set the date and time on page 37). • Some items on the display will show up with the blinking cursor under the item to change. Simply press the key for the new
  • HP CB782A | User Guide - Page 22
    Enters a space. 'BAJA' will display. ',' will display. 'INC' will display '.' will display. Fax header telephone number For most telephone numbers you can only enter the numbers (for example, 1234567890). For the fax header that prints on all your faxes (see Set the fax header information on page
  • HP CB782A | User Guide - Page 23
    HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS For example, to enter '+123 456 7890' follow these steps. Press * n, o, p # q, r, s # t, ' u, v, m Result '+' will display. '123' will display. Enters a space. '456' will display. Enters a space. '
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    to a Caller ID service, we recommend that you enter a name. 5. Press Cancel to exit. Print the phone book 1. Press Menu repeatedly until REPORTS appears and press OK. 2. Press  until Phonebook displays and press OK. Dial from the phone book Dialing works the same for both faxes and telephone calls
  • HP CB782A | User Guide - Page 25
    FAX BASICS HP FAX BASICS HP FAX BASICS HP FAX BASICS Paper types and sizes Paper types and sizes The HP Fax is designed to work optimally with plain paper (cotton bond: 20 lb., 75 g/m2) in the following sizes: A4, Letter, and Legal. TIP: Some papers have a side that's been conditioned for printing
  • HP CB782A | User Guide - Page 26
    fax faxing. • Be sure that your document is dry and free of staples, paper same size and paper type. • paper you can use ink or paste • wrinkled, curled, or folded • too thin (less than 0.07 mm (0.18 in.) thick-onionskin, airmail paper (pressure-sensitive paper, carbon-coated paper, etc.) •
  • HP CB782A | User Guide - Page 27
    the default settings for all documents using the menu. See BASIC FAX menu on page 11. We recommend you use documents with a high contrast, such as, documents printed using a high quality printer, felt tip pen, black ink, or typewriter. The paper should be white or very light, and of normal weight
  • HP CB782A | User Guide - Page 28
    the ringer and the speaker. Ringer volume S Press  when the fax is in Ready mode to adjust the volume of the ringer. Whenever you press the button, it will increase or decrease the volume. NOTE: The volume 0 indicates that the machine will not ring when a call is received. Speaker volume 1. Press
  • HP CB782A | User Guide - Page 29
    • Image TCR • Distinctive Ring • Answer/Receive mode: Determines how the HP Fax responds to incoming calls. 1 The "arrow buttons" located at the left and right of OK button on the control panel are designated by  in the 1 instructions. ADDITIONAL FEATURES ADDITIONAL FEATURES ADDITIONAL
  • HP CB782A | User Guide - Page 30
    ID Use Caller ID Many countries have the Caller ID system that enables the receiver to view the numbers or names of callers. Once you have subscribed to Caller ID services through your local phone company, your machine can display caller information. Turn Caller ID on 1. Press Menu repeatedly until
  • HP CB782A | User Guide - Page 31
    FAX appears and press OK. 2. Press  until Set Junk Fax No. displays and press OK. 3. Press  until Delete displays and press OK. The machine using the number keypad. 4. Press OK. The document will be scanned into memory. Exceeded Job Memory message appears when you try to save more than three
  • HP CB782A | User Guide - Page 32
    tool for keeping records of faxes you send. It prints a Sending Confirm page with a miniaturized image of the first page of the fax on it. See the following example. To use image TCR, you must set these Menu options to On: Image TCR and Sending Confirm. Follow these instructions to set the menu
  • HP CB782A | User Guide - Page 33
    . If you have this service follow both of these instructions in this order to set it up and use it. Step 1-Teach the HP Fax the ring pattern The HP Fax will learn the ring pattern when you call it from another telephone or fax machine. 1. Be ready to call the fax machine. 2. Press Menu repeatedly
  • HP CB782A | User Guide - Page 34
    call. How are you going to use your HP Fax? • Fax machine with few or no voice calls. • Telephone and fax machine without an external answering machine connected. • As a fax machine with an external answering machine. • Using Distinctive Ring (DRPD) service to set up a separate telephone number for
  • HP CB782A | User Guide - Page 35
    tones, it receives the fax; otherwise, it records the caller's message. • If you have set your machine to TAM Mode and your answering machine is switched off or the answering machine is not connected directly to your fax machine, the machine will automatically attempt to receive a fax after several
  • HP CB782A | User Guide - Page 36
    Answer/receive mode 30 Additional features
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    In this chapter, you will learn how to use the advanced fax features of your machine. 1 The "arrow buttons" located at the left and right of OK button on the control panel are designated by  in the 1 instructions. Broadcasting With Broadcasting you can have your HP Fax send your fax to up to
  • HP CB782A | User Guide - Page 38
    face down and feed it into the machine. 2. Press Menu repeatedly until ADVANCED FAX appears and press OK. 3. Select Set Delayed Fax by pressing  and press OK. 4. Enter the fax number. TIP: One touch buttons do not work with Delayed Fax. • You can enter 5 fax numbers into one job. 5. Press OK when
  • HP CB782A | User Guide - Page 39
    the other party can retrieve it when they are in the office or when their calling rates are lower. Setting send polling You can program your fax machine to send a document when it is requested by a remote fax machine. NOTE: Your HP Fax allows you to set one poll job at a time and it can be retrieved
  • HP CB782A | User Guide - Page 40
    and press OK. NOTE: If the other fax machine does not have a poll code, enter 0000. The HP Fax receives and prints the polled document. NOTE: Not all fax machines have polling capability, and polling incompatibility sometimes occurs between fax machines made by different manufacturers. To cancel the
  • HP CB782A | User Guide - Page 41
    , you do not have to miss important faxes. Your machine can forward any faxes it receives to a fax machine at your current location, and if you choose, it can print a copy for you to review when you get back as well. A Sending Confirm report will print for every fax that is forwarded. 1. Press Menu
  • HP CB782A | User Guide - Page 42
    Forward faxes 36 Advanced faxing
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    instructions. Set the date and time The current date and time are shown in the display when the machine is on and ready for use (Ready mode). The date and time will be printed on all faxes turn on and off the sounds the HP Fax makes. WakeUp sounds WakeUp sound will ring at a specific time set even
  • HP CB782A | User Guide - Page 44
    turn the sounds of the HP Fax (including ringing) on and fax header prints your name and fax number on the top of every fax you send. 1. Press Menu repeatedly until  SET FAX HEADER displays and press OK. 2. Press OK when the display shows Fax Number. 3. Enter the fax number to which your machine
  • HP CB782A | User Guide - Page 45
    when the desired report is displayed. 4. The selected report will be printed. The available reports are shown below: Report name Content Help List This report covers the machine's basic functions and commands. It can also be used as a quick reference guide. Sent Journal Received Journal These
  • HP CB782A | User Guide - Page 46
    sometimes need to reprint a received fax. Your machine stores the most recently received faxes in memory (approximately 50 pages). As this memory is filled, old faxes that have been printed will be erased to make room for new faxes. NOTE: Unplugging the fax machine power cord and plugging it back in
  • HP CB782A | User Guide - Page 47
    Print New Fax or Reprint Old Fax and press OK. • Print New Fax: The machine prints all new faxes which have never been printed. • Reprint Old Fax: The machine prints all faxes feature is especially useful for checking voicemail messages. NOTE: Your HP Fax does not have speakerphone capabilities. The
  • HP CB782A | User Guide - Page 48
    and press OK. 3 Press  to find the number you want to dial. 4 Press Start/Enter when the correct number appears. If a document is loaded, the machine automatically begins to send. 42 Feature reference
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    , error messages, and troubleshooting. Print cartridge information The print cartridge life is very sensitive to the content of received faxes or copies you make. To increase its life, we recommend you follow the instructions below: • Always use the HP 701 (CC635A) black inkjet print cartridge
  • HP CB782A | User Guide - Page 50
    self test and prints a report which shows the current status of the machine. Replace the print cartridge When you notice that the print becomes light or ink low or when install new ink cartridge appears in the display, replace the print cartridge. The part number for replacement cartridges is HP 701
  • HP CB782A | User Guide - Page 51
    CARE AND MAINTENANCE Replace the print cartridge 3. Open the control panel and cartridge compartment cover (it will click and remain open). 2 1 Control panel 2 Cartridge compartment cover 1 4. Push the cartridge down and remove it. 5. To load the cartridge insert the cartridge as shown below
  • HP CB782A | User Guide - Page 52
    control panel firmly until it clicks into place. Paper jams during printing If the fax paper jams while you are receiving or printing, Remove jammed paper and press Cancel appears in the message. If the paper is jammed in the printing area 1. Remove the jammed paper by pulling it out smoothly in the
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    ink on the print cartridge nozzles and contacts or the print cartridge carrier contacts. Follow these two sets of instructions for manual cleaning. Clean the nozzles 1. Press Access Cartridge. 2. Open the control panel and cartridge compartment cover and remove the cartridge. See Replace the print
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    , send polling, or faxes received into memory. CAUTION: Once you have unplugged the power cord from the machine, all data in memory will be lost. 1. Press Access Cartridge. 2. Open the control panel and cartridge compartment cover and remove the cartridge. See Replace the print cartridge on page 44
  • HP CB782A | User Guide - Page 55
    machine working properly, occasionally clean the white roller, document feeder rubber piece, and the scanning glass. If they are dirty, documents sent to another fax machine will not be clear. CAUTION: When you turn the power and the driver roller surface with a soft cloth dampened with water.
  • HP CB782A | User Guide - Page 56
    . • If the glass is very dirty, first wipe it with a slightly dampened cloth, then with a dry one. • Be careful not to scratch the glass surface. 6. Replace the roller in reverse order, and then close the control panel firmly until it clicks into place. 50 Care and maintenance
  • HP CB782A | User Guide - Page 57
    install a new print cartridge, see Replace the print cartridge on page 44. Although this message is displayed, you can make a copy or print a report. Incoming faxes will be stored in memory. You must manually print them, see Reprinting faxes on page 40. Install ink cartridge Print cartridge is not
  • HP CB782A | User Guide - Page 58
    parts. See Clearing memory on page 41. Memory Received Ink Low. Install new ink cartridge The machine has data stored in memory. Replace the print cartridge with new one in order to print the faxes. Memory Received Load paper and press OK Load paper and press OK. There might be a jam. Clear
  • HP CB782A | User Guide - Page 59
    390 mm (15.4 in.). Remove jammed paper The paper has jammed during printing. To clear the paper jam, and press Cancel see Paper jams during printing on page 46. Send Error. Try again. There is an error while sending a fax. System Busy Try again later The fax machine is busy doing something else
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    the cradle properly. If the ink is low, the fax will stop printing faxes. Replace the print cartridge. If the fax memory is full, the fax will stop answering the phone. Load paper and print the faxes in memory to clear out the memory. The machine cannot receive faxes manually. Do not hang up the
  • HP CB782A | User Guide - Page 61
    may be faulty. A noisy phone line on it. can cause line errors. Check your machine by making a copy. Spots or lines missing from the fax you receive. Check if the print cartridge is ok by making a copy. See Maintain the print cartridge on page 47. Check with the telephone company to see if your
  • HP CB782A | User Guide - Page 62
    the paper. To clean the print cartridge, see Maintain the print cartridge on page 47. If Ink Low. Install new ink cartridge is displayed, install a new print cartridge as described in Replace the print cartridge on page 44. Remove and reinstall the print cartridge. Clean the print cartridge (see
  • HP CB782A | User Guide - Page 63
    specifications, ordering information, and regulatory statements. Paper types and sizes The HP Fax is designed to work optimally with plain cotton bond paper. The following paper sizes and weight can be used with your machine: Paper size Dimensions Paper weight A4 Letter Legal 210mm x 297mm
  • HP CB782A | User Guide - Page 64
    Print cartridge Print cartridge The HP Fax uses the following print cartridge. HP 701 black inkjet print cartridge CC635A Product specifications The specifications are subject to change without notice. Item Specification Type of unit Inkjet mm) Power consumption Standby: 4.9Wh Printing Mode:
  • HP CB782A | User Guide - Page 65
    /Photo: 600 x 300 dpi Faxing Standard: 100 x 200 dpi Fine: 200 x 200 dpi Super Fine: 400 x 200 dpi Speed dials 50 ECM mode YES Grey scale 64 levels User memory capacity 640 Kbyte (capable of 50 pages at ITU#1 test chart (2.5% coverage on A4) Ink Cartridge Part Number HP 701 (17ml) (CC635A
  • HP CB782A | User Guide - Page 66
    A sample of ITU #1 test chart (reduced to 60.5%) A sample of ITU #1 test chart (reduced to 60.5%) 60 Specifications and regulatory information
  • HP CB782A | User Guide - Page 67
    HP Commitment to the Environment website at: http://www.hp.com/go/environment Ozone production This product generates no appreciable ozone gas (O3). Paper Panasonic of Japan California Hazardous Waste Requirement Attention California users: The battery supplied with this product may contain
  • HP CB782A | User Guide - Page 68
    serviceable parts inside the HP 640 Fax. If trouble is experienced with the HP 640 Fax, for repair or warranty information, please contact Hewlett-Packard technical support by calling 866-331-9600. If you have Internet access, you can go to www.hp.com/support for more information on the HP 640 Fax
  • HP CB782A | User Guide - Page 69
    local or long-distance transmission charges.) In order to program this information into your FAX machine, you should follow the instructions for setting the Fax header on page 38 and 39 of this manual. Automatic Dialers: WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO EMERGENCY
  • HP CB782A | User Guide - Page 70
    service, do the following: • Remove the print cartridge and place it in an airtight bag so it will not dry out. Do not send the print cartridge with the unit unless asked to do so. • If you do not have the original packing material, you can request a replacement package set from HP Customer Support
  • HP CB782A | User Guide - Page 71
    use of a non-HP or refilled ink cartridge, HP will charge its standard labor and materials charges to service the product for the failure or damage. If HP receives, during the applicable warranty period, notice of a defect in any product, HP shall either repair or replace the defective Product, at
  • HP CB782A | User Guide - Page 72
    Hewlett-Packard LIMITED WARRANTY STATEMENT Local law This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.
  • HP CB782A | User Guide - Page 73
    /Volume 9 Speed Dial 8 Start/Enter 9 Symbols 8 C Caller ID 24 junk faxes 24 list 24 report 40 turning on 24 Caller ID menu 12 Cancel button 9 cancel schedule menu 13 cancelling a scheduled job 34 cartridge cleaning 47 maintenance 43 part number 59 replacing 44 changing language 11 clean cartridge
  • HP CB782A | User Guide - Page 74
    7 help 64 help list 39 HP Fax parts of 6 HP support 64 I image TCR 26 menu 12 ink cartridge maintenance 47 part number 43, 58 replacing 44 ink level 13 cartridge 43 ITU #1 chart 60 J jams clearing paper 46 document 46 paper 46 journal 12 junk fax blocking 24 report 40 junk faxes 12 K key sounds 38
  • HP CB782A | User Guide - Page 75
    phone book 17, 39 dialing 18 print 18 searching 18 photo faxing 21 polling 13, 33 receive 34 send 33 ports location of 7 print cartridge ink level 43 maintenance 47 part number 43, 58 replacing 44 print fax 40 print quality self test 44 print quality problems 56 R rcv.mode/contrast button 8 ready
  • HP CB782A | User Guide - Page 76
    supplies print cartridge 43 symbols button 8 system data 40 T TAM mode 29 TEL mode 29 telephone dialing 4 telephone numbers entering 15 text entering 15 time, setting 37 troubleshooting fax problems 54 messages 51 paper feeding 56 print quality 56 U unwanted faxes 12 V view ink level menu 13 volume
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HP 640 Fax series
User Guide
Part number: CB782-90008
Third edition: 09/2007