HP CC394A User Manual
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- HP CC394A | User Manual - Page 1
- HP CC394A | User Manual - Page 2
- HP CC394A | User Manual - Page 3
HP LaserJet M9040/M9050 MFP User Guide - HP CC394A | User Manual - Page 4
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: CC395-90926 Edition 1, 04/2008 Trademark credits - HP CC394A | User Manual - Page 5
1 Product Basics Product introduction ...2 Product features ...3 Product walkaround ...7 Output devices ...8 3,000-sheet stacker ...8 3,000-sheet stapler/stacker 8 Paper handling features 8 Stapling information 8 Multifunction finisher ...8 Paper handling features 8 Stapling information - HP CC394A | User Manual - Page 6
menu ...42 Troubleshooting menu ...44 Resets menu ...46 Service menu ...46 3 Software for Windows Supported operating systems for Windows 48 Supported printer drivers for Windows 49 HP Universal Print Driver (UPD) ...50 UPD installation modes ...50 Select the correct printer driver for Windows - HP CC394A | User Manual - Page 7
Disable DLC/LLC 77 HP Jetdirect EIO print servers 77 6 Paper and print media Understand paper and print media use 80 Supported paper and print media and tray loading ...98 Use features in the Windows printer driver 100 Open the printer driver ...100 Use printing shortcuts ...100 Set paper and - HP CC394A | User Manual - Page 8
...120 Set the default copy options ...121 Basic copy instructions ...122 Copy from the scanner glass 122 Copy from documents ...124 Copying two-sided documents manually 124 Copy two-sided documents automatically 124 e-mail 134 Supported protocols ...134 Configure e-mail server settings 134 Use the Send - HP CC394A | User Manual - Page 9
for Macintosh ...160 Open the HP Printer Utility 160 Print a cleaning page ...160 Print a configuration page 160 View supplies status ...161 Order supplies online and use other support features 161 Upload a file to the printer 161 Update the firmware ...162 Activate the two-sided printing - HP CC394A | User Manual - Page 10
HP Web Jetadmin 180 Printer maintenance kit ...181 Manage memory ...182 Determine memory requirements 182 Install memory ...182 Verify memory installation 185 Economy settings ...186 Sleep and wake ...186 12 Problem solve Solve problems ...190 Troubleshooting checklist 190 Determining Solve MFP - HP CC394A | User Manual - Page 11
connectivity problems 234 Solve network printing problems 234 Verify communication over the network 234 Solve common Macintosh problems 236 Appendix A Supplies and accessories Order parts, accessories, and supplies 240 Order directly from HP ...240 Order through service or support providers - HP CC394A | User Manual - Page 12
for accessories or supplies 246 HP service information ...246 HP service agreements 246 HP Easy Printer Care ...247 HP support and information for Macintosh computers 247 Appendix C Specifications Physical specifications ...250 Electrical specifications ...251 Acoustic emissions ...252 Operating - HP CC394A | User Manual - Page 13
Canadian DOC regulations 261 VCCI statement (Japan 261 Power cord statement (Japan 261 EMI statement (Korea) ...261 EMI statement (Taiwan 261 Laser statement for Finland 261 Index ...263 ENWW xi - HP CC394A | User Manual - Page 14
xii ENWW - HP CC394A | User Manual - Page 15
1 Product Basics ● Product introduction ● Product features ● Product walkaround ● Output devices ENWW 1 - HP CC394A | User Manual - Page 16
HP LaserJet M9050 MFP come standard with the following items: ● 100-sheet multipurpose input tray (tray 1) ● Two 500-sheet input trays ● One 2,000-sheet input tray ● Automatic document feeder (ADF) ● HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network (Gigabit support - HP CC394A | User Manual - Page 17
ISO) A4-size paper (HP LaserJet M9050 MFP only) ● 40 ipm when scanning and printing on letter-size or ISO A4-size paper (HP LaserJet M9040 MFP only) ● 25% to by using industry standard 100-pin double data rate dual inline memory modules (DDR DIMMs) Memory Enhancement technology (MEt) that - HP CC394A | User Manual - Page 18
support and order supplies (for network-connected products) ● HP Toolbox software to provide MFP status and alerts and print internal information pages Language and fonts ● HP Printer Command Language (PCL) 6 ● HP PCL 5e for compatibility ● Printer ◦ Tray 4 (2000-sheet input tray): This tray - HP CC394A | User Manual - Page 19
the paper). ● Output The MFP includes one of the following output choices. ◦ 3000-sheet stacker: Stacks up to 3,000 sheets of paper. Upper bin (face-up): Holds up to 100 sheets of paper. Lower bin (face-down): Holds up to 3,000 sheets of paper. The output bins are part of the output device. ◦ 3000 - HP CC394A | User Manual - Page 20
, Version 1.0 HP LaserJet M9050 MFP only) ● Firmware updates provide the ability to upgrade the MFP firmware. To download the latest firmware, go to www.hp.com/go/ljm9040mfp_firmware or www.hp.com/go/ljm9050mfp_firmware and follow the onscreen instructions. To easily send firmware updates to - HP CC394A | User Manual - Page 21
8 Tray 3 9 Tray 2 10 Left door (behind output device) 11 Output device 12 Front door 13 Duplex printing accessory (inside the MFP) 14 ADF output bin 15 Left door 16 Printer power cable 17 Tray 4 power cable 18 EIO slot 1 19 Copy processor EIO card ENWW Product walkaround 7 - HP CC394A | User Manual - Page 22
or driver. If the stapler cannot be selected in the program or printer driver, it can be selected through the MFP control panel. See Staple documents on page 104 for instructions. Multifunction finisher Paper handling features ● Stacks up to 1,000 sheets of A4- and letter-size paper or up to 500 - HP CC394A | User Manual - Page 23
(0.22 inches). The pages must be 64 to 199 g/m2 (17 to 53 lb) of all sizes supported by the MFP. Consider these additional points: ● The upper bin (stacker bin) can hold up to 1,000 sheets stacked (not stapled). The multifunction finisher can deliver jobs face up or face down to the upper bin - HP CC394A | User Manual - Page 24
www.hp.com/support/ljm9040mfp or www.hp.com/ support/ljm9050mfp for more information about making booklets. * A4-R and Letter-R are A4- and letter-size paper that is rotated 90˚ in the source tray. 8-bin mailbox ● Handles high-capacity output that increases the MFP output capacity to 2,000 sheets of - HP CC394A | User Manual - Page 25
2 Control panel ● Use the control panel ● Use the Administration menu ENWW 11 - HP CC394A | User Manual - Page 26
that requires intervention. Examples include an empty paper tray or an error message on the touchscreen. 2 Data light The Data light indicates that the device is receiving data. 3 Ready light The Ready light indicates that the device is ready to begin processing any job. 4 Brightness - HP CC394A | User Manual - Page 27
Home screen The home screen provides access to the device features, and it indicates the current status of the device. NOTE: Depending on how the system administrator has configured the device, the features that appear on the home screen can vary. Figure 2-2 Home screen 1 Features 2 Device status - HP CC394A | User Manual - Page 28
message also has instructions for solving the problem. Warning button. The warning button appears when the device has a problem but can continue screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in - HP CC394A | User Manual - Page 29
Use the Administration menu Use the administration menu to set up default device behavior and other global settings, such as the language and the format for date and time. NOTE: Menus can be locked by the administrator. Contact the administrator if a menu or menu item is not available. Navigate the - HP CC394A | User Manual - Page 30
status of supplies such as cartridges, maintenance kit, and staples. Usage Page Print Shows device. Fax Reports (only available if the HP LaserJet Analog Fax Accessory 300 is installed) Fax Pages/Fonts PCL Font List Print A list of printer control language (PCL) fonts that are currently - HP CC394A | User Manual - Page 31
Use this setting to optimize the output for a particular type of original. You can optimize the output for text, pictures, or a mixture. If you select Manually Adjust, you can specify the mix of text and pictures that will most often be used. Darkness Use this setting to optimize the output for - HP CC394A | User Manual - Page 32
Default Copy Options Administration > Default Job Options > Default Copy Options NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default. Table 2-3 Default Copy Options menu Menu item Sub-menu item Values Description Number of Copies Number of Sides - HP CC394A | User Manual - Page 33
Default Fax Options NOTE: This menu is only available if the HP LaserJet Analog Fax Accessory 300 is installed. Table 2-4 Fax Send menu Enabled Disabled (default) Enabled (default) Disabled Select Automatic or a specific tray. Description To forward received faxes to another fax device - HP CC394A | User Manual - Page 34
)" are the factory-default values. Some menu items have no default. Menu item Document File Type Output Quality Resolution Color/Black TIFF Version Values PDF (default) JPEG TIFF M-TIFF High (large file) Medium (default) Low (small file) 300 DPI 200 DPI 150 DPI (default) 75 DPI Color scan (default - HP CC394A | User Manual - Page 35
items have no default. Menu item Color/Black Document File Type TIFF Version Output Quality Resolution Values Color scan Black/white scan (default) PDF (default) M-TIFF TIFF JPEG TIFF 6.0 (default) TIFF (post 6.0) High (large file) Medium (default) Low (small file) 75 DPI 150 DPI (default) 200 DPI - HP CC394A | User Manual - Page 36
Description Copies Per Job Default Paper Size Default Custom Paper Size Unit of measure X Dimension Y Dimension Output Bin Print Sides 2-Sided Format Type a value. (List of supported sizes.) Millimeters Inches 1-sided (default) 2-sided Long edge Short edge Use this feature - HP CC394A | User Manual - Page 37
Time/Scheduling menu Administration > Time/Scheduling Use this menu to set options for setting the time and for setting the device to enter and exit sleep mode. NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default. Table 2-7 Time/Scheduling menu - HP CC394A | User Manual - Page 38
Sub-menu item Friday Saturday Sunday Sleep Time Monday Tuesday Wednesday Thursday Friday Saturday Sunday Fax Printing (only available if the HP LaserJet Analog Fax Accessory 300 is installed) Fax Printing Mode Change PIN Values Description Off (default) Custom Select Custom to set - HP CC394A | User Manual - Page 39
Management menu Administration > Management Use this menu to set up global device-management options. NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default. Table 2-8 Management menu Menu item Sub-menu item Values Description Network Address - HP CC394A | User Manual - Page 40
to the elapsed time before a print job fails. If the stream of data that the device receives for a print job gets interrupted, this setting indicates characters, used to identify the device. This name is listed on the HP Jetdirect configuration page. The default host name is NPIxxxxxx, where xxxxxx - HP CC394A | User Manual - Page 41
Manual) Configure parameters directly from the printer control panel: IP Address: The unique IP address of the printer , after which an idle TCP print data connection is closed (default is 270 address 192.0.0.192 is set, consistent with older HP Jetdirect devices. Specify the IP address (n.n.n.n) - HP CC394A | User Manual - Page 42
this item to manually configure an IPv6 address. Manual Settings: Use the Manual Settings menu to enable and manually configure a TCP to contact your Independent Service Provider (ISP) for the proxy server address. Type the port number used by the proxy server for client support. The port number - HP CC394A | User Manual - Page 43
Yes: Prints a page that contains the current security settings on the HP Jetdirect print server. No (default): A security settings page is not provides tests to help diagnose network hardware or TCP/IP network connection problems. Embedded tests help to identify whether a network fault is internal - HP CC394A | User Manual - Page 44
all available embedded tests. Select Yes to choose all tests. Select No to select individual tests. This test helps to identify data path and corruption problems on an HP postscript level 3 emulation device. It sends a predefined PS file to the device, However, the test is paperless; the file will - HP CC394A | User Manual - Page 45
Table 2-10 Jetdirect menus (continued) Menu item Sub-menu item Ping Test Sub-menu item Dest Type Dest IP Packet Size Timeout Count Print Results Execute Values and Description This test is used to check network communications. This test sends link-level packets to a remote network host, then - HP CC394A | User Manual - Page 46
data with current results. Select Yes to update the data, or No to maintain the existing data. However, a refresh automatically occurs when the menu times out or you manually the hub/switch port. (A 1000T half-duplex selection is not supported.) 10T Half: 10 Mbps, half-duplex operation. 10T Full: 10 - HP CC394A | User Manual - Page 47
Table 2-10 Jetdirect menus (continued) Menu item Sub-menu item Sub-menu item Print Protocols Values and Description 1000TX Full: 1000 Mbps, full-duplex operation. Use this item to print a page that lists the configuration of the following protocols: IPX/SPX, Novell NetWare, AppleTalk, DLC/LLC. - HP CC394A | User Manual - Page 48
Fax Setup Administration > Initial Setup > Fax Setup NOTE: This menu is only available if the HP LaserJet Analog Fax Accessory 300 is installed. Table 2-11 Fax Setup menu Menu item Sub-menu item Sub-menu item Values Description Required Settings Country/Region - HP CC394A | User Manual - Page 49
troubleshooting fax problems. Default (default) Custom This setting should be left at the default value and only changed when directed by an HP technical support directed by an HP technical support agent. Adjustment procedures associated with this setting are beyond the scope of this guide. Tone ( - HP CC394A | User Manual - Page 50
) Custom This setting should be left at the default value and only changed when directed by an HP technical support agent. Adjustment procedures associated with this setting are beyond the scope of this guide. Off Set the volume for the fax ring-tone. Low (default) High Type the fax number to - HP CC394A | User Manual - Page 51
Use of Digital Send Service Off On (default) This feature allows you to configure the device for use with an HP Digital Sending Software (DSS Speed Dial Matching Disable (default) Enable If this feature is enabled, the MFP tries to match any fax number entered with existing entries in the speed - HP CC394A | User Manual - Page 52
Behavior Use Requested Tray Manually Feed Prompt PS Defer to control how the device handles jobs that have specified a specific input tray. Always (default) Unless Loaded Use this feature feature to choose either the postscript (PS) or HP paper-handling model. Enabled (default) Disabled Use - HP CC394A | User Manual - Page 53
or preprinted paper into the tray the same way for all copy jobs, whether you are copying to one side of the sheet or to both sides of the sheet. When this option is selected, load the paper as you would for printing on both sides. The device speed slows to the - HP CC394A | User Manual - Page 54
this feature is enabled, the user can select manual feed from the control panel as the paper PDF error page is printed when the device encounters a PDF error. Select the printer language that the device should use. Normally you should not change the language. If you change the setting to a specific - HP CC394A | User Manual - Page 55
value between 5 and 128 lines. The factory default is 60 lines. Portrait (default) Landscape PCL is a set of printer commands that Hewlett-Packard developed to provide access to printer features. Select the orientation that is most often used print jobs. Select Portrait if the short edge is at the - HP CC394A | User Manual - Page 56
test page for setting the registration. Follow the instructions that are printed on the page to adjust each sheet feeds from top to bottom into the device. 125° Celsius Off Set the temperature of the fuser when the MFP 1200, benefit from REt. Economode Toner Density Small Paper Mode Dark Enabled - HP CC394A | User Manual - Page 57
Page Values Create (button) Process Cleaning Page Process (button) Description Generate a page for cleaning excess toner off the pressure roller in the fuser. The page has instructions that guide you through the cleaning process. Process the cleaning page that was created by using the Create - HP CC394A | User Manual - Page 58
menu items under the Troubleshooting menu are for advanced troubleshooting purposes. Table 2-16 Troubleshooting menu Menu item Sub-menu do so by an HP service representative because it could cause the fax to stop functioning. Fax V.34 (only available if the HP LaserJet Analog Fax Accessory 300 - HP CC394A | User Manual - Page 59
100,500 Default=1 Select how many pages should be sent from the specified source as part of the test. Follow the on-screen instructions. Provides a series of prompts that the user can follow to discover if the printer is functioning properly. It also makes sure that paper is not in the paper path - HP CC394A | User Manual - Page 60
Reset Supplies New Maintenance Kit (Yes/No) Notify the device that a new maintenance kit has been installed. Lock Carriage Lock (button) Use the feature to lock the carriage. To unlock the carriage, turn the MFP off and then on. Service menu Administration > Service The Service menu is locked - HP CC394A | User Manual - Page 61
operating systems for Windows ● Supported printer drivers for Windows ● HP Universal Print Driver (UPD) ● Select the correct printer driver for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Install the Windows software ● Supported utilities ● Software for other - HP CC394A | User Manual - Page 62
Supported operating systems for Windows The product supports the following Windows operating systems: ● Windows XP (32-bit and 64-bit) ● Windows Server 2003 (32-bit and 64-bit) ● Windows 2000 ● Windows Vista 48 Chapter 3 Software for Windows ENWW - HP CC394A | User Manual - Page 63
● PS - Product Specific Driver based on the HP Universal Print Driver. The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver. ENWW Supported printer drivers for Windows - HP CC394A | User Manual - Page 64
to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology stapling, so you do not need to enable them manually. For more information, go to www.hp.com/go/upd. UPD installation modes Traditional mode Dynamic - HP CC394A | User Manual - Page 65
(using a printer language). Check the installation notes and readme files on the device CD for additional software and languages. HP PCL 6 driver support ● Performs slightly faster than the PCL 6 driver when using Adobe software programs HP PCL 5 Product Specific Driver based on the HP Universal - HP CC394A | User Manual - Page 66
settings used in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes. ● Printer control panel settings: Settings changed at the printer control panel have a lower priority than changes made anywhere else. 52 Chapter 3 Software for Windows ENWW - HP CC394A | User Manual - Page 67
the default Server 2003 (using the default Start menu view): Click Start, and Start menu view): Click Start, and then click Printers and Faxes. then click Printers and Faxes. -or- -or- Windows 2000, Windows XP, and Windows Server 2003 (using the Classic Start menu view): Click Start, click - HP CC394A | User Manual - Page 68
the driver to be installed and follow the instructions on the computer screen 5. Click Finish to www.hp.com/support/ljm9040mfp or www.hp.com/support/ljm9050mfp for help or more HP Jetdirect print server and printer are correctly connected to the network. Print a configuration page, and find the HP - HP CC394A | User Manual - Page 69
for Windows 1. Click Start, and then click All Programs. 2. Click HP, and then click HP LaserJet M9040 and HP LaserJet M9050 MFP. 3. Click Uninstall HP LaserJet M9040 and HP LaserJet M9050 MFP, and then follow the onscreen instructions to remove the software. ENWW Install the Windows software 55 - HP CC394A | User Manual - Page 70
documentation ● Gain access to troubleshooting and maintenance tools ● Use HP Proactive Support to routinely scan your printing system and to prevent potential problems. HP Proactive Support can update software, firmware, and HP printer drivers. You can view HP Easy Printer Care software when the - HP CC394A | User Manual - Page 71
operating systems Supported browsers ● Microsoft® Windows 2000 ● Microsoft Windows XP, Service Pack 2 (Home and Professional editions) ● Microsoft Windows Server 2003 ● Microsoft Windows Vista™ ● Microsoft Internet Explorer 6.0 or 7.0 To download HP Easy Printer Care software , go to www.hp.com/go - HP CC394A | User Manual - Page 72
Software for other operating systems OS UNIX Linux Software For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX. For information, go to www.hp.com/go/linuxprinting. 58 Chapter 3 Software for Windows ENWW - HP CC394A | User Manual - Page 73
4 Use the product with Macintosh ● Software for Macintosh ● Use features in the Macintosh printer driver ENWW 59 - HP CC394A | User Manual - Page 74
supported. Supported printer drivers for Macintosh The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer -click the Installer icon in the HP LaserJet Installer folder. 4. Follow the instructions on the computer screen. 5. Connect - HP CC394A | User Manual - Page 75
. 3. Double-click the Installer icon in the HP LaserJet Installer folder. 4. Follow the instructions on the computer screen. 5. Connect a USB then select Default Browser or Default. Select the product name from the Printer Browser. 9. Click Add. The Installable Options dialog box appears. Select - HP CC394A | User Manual - Page 76
desktop. 3. Double-click the Installer icon in the HP LaserJet Installer folder. 4. Follow the instructions on the computer screen. 5. From the Apple menu list, select the printer model if one is not already selected. IP Printer a. From the Protocol drop-down list, select HP Jetdirect Socket. b. - HP CC394A | User Manual - Page 77
HP Printer Utility consists of pages that you open by clicking in the Configuration Settings list. The following table describes the tasks that you can perform from these pages. Item Configuration Page Supplies Status HP Support File Upload Upload Fonts Firmware Update Duplex Mode Economode & Toner - HP CC394A | User Manual - Page 78
. Provides the ability to turn on or off Bonjour support or change the device service name that is listed on a network. Provides access changes made in the Page Setup dialog box. ● Default printer driver settings: The default printer driver settings determine the settings used in all print jobs - HP CC394A | User Manual - Page 79
From the Apple menu, click System Preferences and then Print & Fax. 2. Click Printer Setup. 3. Click the Installable Options menu. Mac OS X V10.5 1. From No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web - HP CC394A | User Manual - Page 80
1. On the File menu, click Print. 2. Select the driver. 3. In the Presets box, select the printing preset that you want to use. NOTE: To use printer-driver default settings, select Standard. Resize documents or print on a custom paper size You can scale a document to fit on a different size of paper - HP CC394A | User Manual - Page 81
of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 5. Next to Layout Direction, select the order and placement of the pages on the sheet. 6. Next to Borders, select the type of border to print around each page on the sheet. ENWW Use features in the Macintosh printer driver 67 - HP CC394A | User Manual - Page 82
load the letterhead paper face-up with the bottom edge feeding into the printer first. ● For all other trays, load the letterhead paper face-down click Print. 3. On the Finishing menu, select Manually Print on 2nd Side. 4. Click Print. Follow the instructions in the pop-up window that appears on the - HP CC394A | User Manual - Page 83
the File menu, click Print. 2. Open the Services menu. 3. To open the embedded Web server and perform a maintenance task, do the following: a. Select Device Maintenance. b. Select a task from the drop-down list. c. Click Launch. 4. To go to various support Web sites for this device, do the following - HP CC394A | User Manual - Page 84
70 Chapter 4 Use the product with Macintosh ENWW - HP CC394A | User Manual - Page 85
5 Connectivity ● USB connection ● Auxiliary connection ● Network configuration ENWW 71 - HP CC394A | User Manual - Page 86
USB connection This MFP supports a Type B Hi-speed USB 2.0 connection for printing. Figure 5-1 USB connection 72 Chapter 5 Connectivity ENWW - HP CC394A | User Manual - Page 87
Auxiliary connection This MFP supports an auxiliary connection for paper handling output devices. The port is located on the back of the MFP. Figure 5-2 Auxiliary connection 1 Auxiliary connection port (Jetlink) ENWW Auxiliary connection 73 - HP CC394A | User Manual - Page 88
or HP LaserJet Utility for Macintosh) NOTE: For more information about using the embedded Web server, see Embedded Web server on page 152 For more information on supported networks and network configuration tools, see the HP Jetdirect Print Server Administrator's Guide. The guide comes with printers - HP CC394A | User Manual - Page 89
touch Initial Setup. 3. Touch Networking and I/O. 4. Touch Embedded Jetdirect. 5. Touch TCP/IP. 6. Touch IPV4 Settings. 7. Touch Config Method. 8. Touch Manual. 9. Touch Save. 10. Touch Manual Settings. 11. Touch Subnet Mask. 12. Touch the Subnet Mask text box. 13. Use the touchscreen keypad to type - HP CC394A | User Manual - Page 90
Manual. 9. Touch Save. 10. Touch Manual HP Jetdirect Print Server Administrator's Guide. Disable network protocols (optional) By factory default, all supported specific error and warning messages. Disable IPX/SPX NOTE: Do not disable this protocol in Windows-based systems that print to the printer - HP CC394A | User Manual - Page 91
installed in the EIO slot. Supported networking features depend on the print server model. For available HP Jetdirect EIO print server models, go to http://www.hp.com/go/jetdirect. NOTE: Configure the card through the control panel, the printer installation software, or HP Web Jetadmin. Refer to the - HP CC394A | User Manual - Page 92
78 Chapter 5 Connectivity ENWW - HP CC394A | User Manual - Page 93
6 Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Custom paper sizes ● Special paper or print media guidelines ● Load paper and print media ● Configure trays ● Select the output bin ENWW 79 - HP CC394A | User Manual - Page 94
might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for laserjets or multiuse. Do not use paper or print media made for inkjet printers. Hewlett-Packard Company - HP CC394A | User Manual - Page 95
the appropriate paper size and type in your print driver before printing. Table 6-1 Supported paper and print media sizes Size Dimensions Tray 1, Letter R, A4 Trays 2 and 3, Tray 4, Letter Letter R, A4 R, A4 Stapler / Stacker lower bin Letter 216 x 279 mm (8.5 x 11 in.) Legal 216 x 356 mm - HP CC394A | User Manual - Page 96
Table 6-2 Supported envelopes and postcards (continued) Size Dimensions Tray 1, mailbox, stacker Double Post 148 x 200 mm (5.83 x 7.87 in.) Card Postcard (US) 88.9 x 139.7 mm (3.5 x 5.5 in.) Postcard (European) 105 x 148 mm (4.13 x 5.83 in.) Trays 2, 3, 4 Stapler 82 Chapter 6 Paper and - HP CC394A | User Manual - Page 97
sizes that are within the minimum- and maximum-size guidelines for the product but are not listed in the supported paper sizes table. When using a supported custom size, specify the custom size in the print driver, and load the paper in a tray that supports custom sizes. ENWW Custom paper sizes 83 - HP CC394A | User Manual - Page 98
supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in your print driver to obtain the best print results. CAUTION: HP LaserJet printers use fusers to bond dry toner particles - HP CC394A | User Manual - Page 99
the MFP, print Supported paper and print media sizes on page 81. 1. Open tray 1. Figure 6-1 Load tray 1 (1 of 3) 2. Load paper according to size and finishing options. Figure 6-2 Load tray 1 (2 of 3) CAUTION: To avoid jams, print sheets of labels one sheet at a time. 3. Adjust the paper guides - HP CC394A | User Manual - Page 100
the tray extension until it stops. Load trays 2, 3, and 4 Trays 2 and 3 hold up to 500 sheets of standard media. Tray 4 holds up to 2,000 sheets of standard media. For information about paper specifications, see Supported paper and print media sizes on page 81. Load detectable standard-size paper in - HP CC394A | User Manual - Page 101
correct paper size. Figure 6-5 Load trays 2, 3, and 4 (2 of 6) 3. Adjust the front (X) paper guide by pressing the tab on the guide and set the guide to the correct paper size. Figure 6-6 Load trays 2, 3, and 4 (3 of 6) 4. Load (orient) the paper according to size. Figure 6-7 Load trays 2, 3, and - HP CC394A | User Manual - Page 102
6. Close the tray. The MFP control panel might show the tray media type and size. If the and 4 (1 of 6) 2. Press the tab on the front paper guide and slide the guide all the way out. 3. Press the tab on the left paper guide and slide the guide all the way out. 4. Load (orient) the paper according to - HP CC394A | User Manual - Page 103
and 4 (4 of 6) NOTE: When loading tray 4, make sure that the paper guide lock is in the up position. 7. Set the Custom/Standard switch to Custom. Figure paper in trays 2, 3, and 4 (5 of 6) 8. Close the tray. The MFP control panel might show the tray media type and size. If the configuration is not - HP CC394A | User Manual - Page 104
Figure 6-16 Load custom media in trays 2, 3, and 4 (1 of 6) 2. Press the tab on the front (X) paper guide and slide the guide all the way out. 3. Press the tab on the left (Y) paper guide and slide the guide all the way out. 4. Load (orient) the paper according to size. Figure 6-17 Load custom media - HP CC394A | User Manual - Page 105
well as the value of the X dimension and the Y dimension. The X and Y dimensions are marked in the tray. You will need this information for a later step. NOTE: When loading tray 4, make sure that the paper guide lock is in the up position. 9. Close the tray. The MFP control panel might show the tray - HP CC394A | User Manual - Page 106
other HP LaserJet printer models, you might be accustomed to configuring tray 1 to First mode or Cassette mode. On the HP LaserJet M9040/M9050 MFP, setting you select a custom type, use the numeric keypad to set the X dimension and the Y dimension, and then touch OK. 5. Touch OK. 6. Touch OK again. - HP CC394A | User Manual - Page 107
specific tray from MFP to pull from. The MFP tries to print from this tray, no matter what type or size is loaded. If you select a tray that is configured for a type or size that does not match your print job, the MFP and you select plain paper, the MFP will not pull the letterhead from that - HP CC394A | User Manual - Page 108
MFP has at least two output bin locations: the ADF output bin (1) and an output bin on the output device. Figure 6-22 Output bins It is recommended that you select an output location through the software program or printer driver. Stacker or stapler/stacker output bins If you choose the 3,000-sheet - HP CC394A | User Manual - Page 109
Print Options. 4. Touch Output Bin. 5. Touch the desired output bin. Copying You can set and override the current default output location (bin) from the MFP control panel for copy jobs: 1. Scroll to and touch Copy. 2. Touch More Options. 3. Touch Output Bin. 4. Touch the desired output bin. To set - HP CC394A | User Manual - Page 110
96 Chapter 6 Paper and print media ENWW - HP CC394A | User Manual - Page 111
7 Print tasks ● Media type and tray loading ● Use features in the Windows printer driver ● Staple documents ● Cancel a print job ● Print on envelopes ● Job storage features for print ENWW 97 - HP CC394A | User Manual - Page 112
dimensions are 98 x 191 mm (3.8 x 7.5 inches). Maximum media dimensions are 312 x 470 mm (12.3 x 18.5 inches). Table 7-1 Tray 1 media information Media type Media specifications Media type Media specifications Media quantity Paper and cardstock 64 g/m2 (17 lb) bond to Up to 500 sheets 199 g/m2 - HP CC394A | User Manual - Page 113
Table 7-3 Tray 4 media information (continued) Media type Media specifications Media quantity Heavy 64 g/m2 (17 lb) bond to Up to 2000 sheets 199 g/m2 (53 lb) bond Glossy 64 g/m2 (17 lb) bond to Up to 2000 sheets 199 g/m2 (53 lb) bond Driver settings Paper orientation Light glossy, glossy, - HP CC394A | User Manual - Page 114
following tasks, open the printer driver and click the Printing Shortcuts tab. NOTE: In previous HP printer drivers, this feature was Paper Size dialog box opens. b) Type a name for the custom size, specify the dimensions, and click OK. Select a tray from the Paper source drop-down list. Select - HP CC394A | User Manual - Page 115
open the printer driver and click the Finishing tab. How do I Print on both sides (Duplex) Print a booklet Print multiple pages per sheet Select page and then select a paper source and a paper type. c) To print job-related data on the separator page, click any or all of the check boxes. Click OK. - HP CC394A | User Manual - Page 116
status information To perform the following tasks, open the printer driver and click the Services tab. How do I Steps to perform Obtain support information for the product and order supplies In the Internet Services drop-down list, select a support online option, and click Go! Check the status - HP CC394A | User Manual - Page 117
the same way for every job, whether printing on one or both sides of the page a) Open the Document Options section, and then open the Printer Features section. b) In the Alternative Letterhead Mode drop-down list, select On. c) At the product, load the paper the same way you would for printing - HP CC394A | User Manual - Page 118
NOTE: Stapling features are only available if the stapler/stacker or multifunction finisher are attached to the MFP. Set the stapler at the control panel for printed jobs You can usually select the stapler in your software program or printer driver, although some options might be available only in - HP CC394A | User Manual - Page 119
does not staple the pages. The printer driver can be configured to disable the staple option when the stapler cartridge is empty. Load staples in the stapler/stacker 1. Move the stapler/stacker away from the MFP. Figure 7-1 Load staples in the stapler/stacker (1 of 5) 2. Open the stapler unit door - HP CC394A | User Manual - Page 120
3. On the empty staple cartridge, pull up on the green tab, and then pull the empty cartridge out. Figure 7-3 Load staples in the stapler/stacker (3 of 5) 4. Insert the new staple cartridge, and push down on the green tab so that the cartridge locks into place. Figure 7-4 Load staples in the - HP CC394A | User Manual - Page 121
2. Slide the stapler unit toward you. Figure 7-7 Load staples in the multifunction finisher (2 of 8) 3. Turn the large green knob until the blue dot appears in the window of the stapler unit. Figure 7-8 Load staples in the multifunction finisher (3 of 8) 4. Turn the small green knob at the top of - HP CC394A | User Manual - Page 122
unit into the finisher. Figure 7-12 Load staples in the multifunction finisher (7 of 8) 8. Close the stapler unit door and realign the multifunction finisher against the MFP. Figure 7-13 Load staples in the multifunction finisher (8 of 8) 108 Chapter 7 Print tasks ENWW - HP CC394A | User Manual - Page 123
the software documentation for specific instructions about canceling a print request from the computer. If a print job is waiting in a print queue (computer memory) or print spooler (Windows 2000 or XP), delete the print job there. Click Start and then click Printers - HP CC394A | User Manual - Page 124
specifications, see Supported paper and print media sizes on page 81 or go to www.hp.com/support/ljm9040mfp or www.hp.com/support/ be printed on facing up, and the return-address end toward the MFP. Slide the envelopes into the MFP as far as they will go without forcing them. Figure 7-15 Load - HP CC394A | User Manual - Page 125
envelopes. Make sure that the envelopes fit under the tabs on the guides. Figure 7-16 Load envelopes in tray 1 (3 of 3) 4. fuser levers on page 111). Change the fuser levers 1. Move the output device away from the MFP to gain access to the left door. Figure 7-17 Change the fuser levers (1 of 4) - HP CC394A | User Manual - Page 126
. Print on envelopes from a program 1. Load envelopes into tray 1. 2. In your program or in the printer driver, select tray 1 as the source. 3. Set the appropriate envelope size and type. For envelope specifications, see Supported paper and print media sizes on page 81. 4. If your program does not - HP CC394A | User Manual - Page 127
as a personnel form, time sheet, or calendar on the device and allow other users to print the job at any time. Stored jobs also can be protected by a PIN. Follow the instructions in this section to gain access to the job storage features at the computer. See the specific section for the type - HP CC394A | User Manual - Page 128
specify that a job is not printed until you release it. First, set a 4digit PIN by typing the PIN in the printer driver. The PIN is sent to the device as part of the print job. After you have sent the print job to the device, you must use the PIN to print - HP CC394A | User Manual - Page 129
and stores a copy on the device hard disk. Additional copies of the job can be printed later. This feature can be turned off in the printer driver. The default number of different QuickCopy jobs that can be stored on the device is 32. At the control panel, you can set a different - HP CC394A | User Manual - Page 130
oldest job. NOTE: Stored QuickCopy jobs can be deleted at the control panel or in HP Web Jetadmin. 1. From the Home screen, touch Job Storage. 2. Touch the Retrieve to download a personnel form, calendar, time sheet, or accounting form that other users can print when they need it. 116 Chapter 7 - HP CC394A | User Manual - Page 131
Create a stored print job In the driver, select the Stored Job option, and then type a user name and job name. The job does not print until someone requests it at the device control panel. Print a stored print job At the control panel, you can print a job that is stored on the device hard disk. 1. - HP CC394A | User Manual - Page 132
118 Chapter 7 Print tasks ENWW - HP CC394A | User Manual - Page 133
to make copies and how to change copy settings, including the following topics: ● Use the Copy screen ● Set the default copy options ● Basic copy instructions ● Adjust the copy settings ● Copy two-sided documents ● Copy mixed-size originals ● Change the copy-collation setting ● Copy photos and books - HP CC394A | User Manual - Page 134
Use the Copy screen From the Home screen, touch Copy to view the Copy screen. Note that only the first six copy features are immediately visible. In order to view additional copy features, touch More Options. Figure 8-1 Copy screen 120 Chapter 8 Copy ENWW - HP CC394A | User Manual - Page 135
Set the default copy options You can use the administration menu to establish default settings that apply to all copy jobs. If necessary, you can override most settings for an individual job. After that job is complete, the device returns to the default settings. 1. From the Home screen, scroll to - HP CC394A | User Manual - Page 136
This section provides the basic instructions for copying. Copy from the scanner glass Use the scanner glass to make as many as 999 copies of small, lightweight media or heavy media. - HP CC394A | User Manual - Page 137
reduce or enlarge the copied image on the page. If the optional HP Stapler/Stacker or HP Multifunction Finisher is attached, the Staple/Collate option is available. Use this feature to copy two or more pages onto one sheet of paper so you can fold the sheets in the center to form a booklet. Use this - HP CC394A | User Manual - Page 138
Copy two-sided documents Two-sided documents can be copied manually or automatically. Copying two-sided documents manually Copies resulting from this procedure are printed on one side, and need to be hand-collated. 1. Load the documents to be copied into the document - HP CC394A | User Manual - Page 139
4. Touch 2-sided original, 2-sided output. 5. Touch OK. 6. Touch Start Copy. Make one-sided copies from two-sided documents 1. Load the documents to be copied into the document feeder with the first page facing down, and with the top of the page leading. 2. On the control panel, touch Copy. 3. Touch - HP CC394A | User Manual - Page 140
have one common dimension. For example, you could combine letter and legal sizes, or you could combine A4 and A5 sizes. 1. Arrange the sheets in the original document so they all have the same width. 2. Place the sheets face-down into the document feeder, and adjust both paper guides against the - HP CC394A | User Manual - Page 141
Change the copy-collation setting You can set the device to automatically collate multiple copies into sets. For example, if you are making two copies of three pages and the automatic collation is on, the pages print in this order: 1,2,3,1,2,3. If automatic collation is off, the pages print in this - HP CC394A | User Manual - Page 142
Copy photos and books Copy a photo NOTE: Photos should be copied from the flatbed scanner, not from the document feeder. 1. Lift the lid and place the photo on the flatbed scanner with the picture-side down and the upperleft corner of the photo in the upper-left corner of the glass. 2. Gently close - HP CC394A | User Manual - Page 143
Combine copy jobs by using Job Build Use the Job Build feature to build a single copy job from multiple scans. You can use either the document feeder or the scanner glass. The settings for the first scan are used for subsequent scans. 1. Touch Copy. 2. Scroll to and touch Job Build. 3. Touch Job - HP CC394A | User Manual - Page 144
Cancel a copy job To cancel the copy job that is currently running, touch Stop on the control panel. This pauses the device. Then touch Cancel Current Job. NOTE: If you cancel a copy job, clear the document from the flatbed scanner or from the automatic document feeder. 130 Chapter 8 Copy ENWW - HP CC394A | User Manual - Page 145
Job storage features for copy You can create a stored copy job at the device control panel that can be printed at a later time. Create a stored copy job 1. Place the original document face-down on the glass or face-down in the ADF. 2. From the Home screen, touch Job Storage. 3. Touch the Create tab. - HP CC394A | User Manual - Page 146
4. Scroll to and touch the stored job that you want to delete. 5. Touch Delete. 6. Touch Yes. If the file has (lock symbol) next to it, the job requires a PIN to delete it. 132 Chapter 8 Copy ENWW - HP CC394A | User Manual - Page 147
9 Scan and send to e-mail The MFP offers color-scanning and digital-sending capabilities. By using the control panel, you can scan black-and-white or color documents and send them to - HP CC394A | User Manual - Page 148
instructions that follow are for configuring the device at the control panel. You can also perform these procedures by using the embedded Web server. For more information, see Embedded Web server on page 152. Supported protocols The HP LaserJet M9040 and HP LaserJet M9050 MFP models support service - HP CC394A | User Manual - Page 149
mail, contact your network administrator or Internet service provider (ISP). ● Run the DISCOVER.EXE file. This program attempts to find the gateway. You can download the file from the HP Web site at www.hp.com/support/ljm9040mfp or www.hp.com/support/ ljm9050mfp. ENWW Configure the device to send - HP CC394A | User Manual - Page 150
job. 7 Scroll bar Use the scroll bar to view and set up the CC:, BCC:, Message, and File Name fields. Touch any of those fields to open the keyboard Touch these buttons to use the address book to populate the To:, CC:, or BCC: fields. For more information, see Use the address book on page 139. 9 - HP CC394A | User Manual - Page 151
document file in various programs to meet their specific needs. Documents arrive in near-original quality, and the default settings: ● Color ● PDF (requires the recipient to have an and Subject: fields. Scroll down and complete the CC:, BCC:, and Message fields if appropriate. Your user name or - HP CC394A | User Manual - Page 152
Use the auto-complete function When you type characters into the To:, CC:, or From: fields on the Send E-mail screen, the autocomplete function is activated. As you type the required address or name by using the keyboard screen, the device automatically searches the address book list and completes - HP CC394A | User Manual - Page 153
can be shared between devices that use the same server to gain access to the HP Digital Sending software. You can use the address book when you type e-mail addresses in the From:, To:, CC:, or BCC: fields. You can also add or delete addresses in the address book. To open the - HP CC394A | User Manual - Page 154
Add e-mail addresses to the local address book 1. Touch Local. 2. Touch . 3. (Optional) Touch the Name field, and in the keyboard that appears type a name for the new entry. Touch OK. The name is the alias for the e-mail address. If you do not type an alias name, the alias will be the e-mail address - HP CC394A | User Manual - Page 155
Change e-mail settings for the current job Use the More Options button to change the following e-mail settings for the current print job: Button Description Document File Type Touch this button to change the type of file the device creates after scanning the document. Output Quality Touch this - HP CC394A | User Manual - Page 156
a folder If the system administrator has made the feature available, the device can scan a file and send it to a folder on the network. Supported operating systems for folder destinations include Windows 2000, Windows XP, Windows Server 2003, and Windows Vista. NOTE: You might be required to supply - HP CC394A | User Manual - Page 157
FTP) location. Prompts for specific information appear on the control-panel display. The system administrator can also designate a printer as a workflow destination, scan. 4. In the Text Field field, type the data that you want to accompany the file, and then touch Send Workflow. ENWW Scan to - HP CC394A | User Manual - Page 158
144 Chapter 9 Scan and send to e-mail ENWW - HP CC394A | User Manual - Page 159
10 Fax ● Analog fax ● Digital fax ENWW 145 - HP CC394A | User Manual - Page 160
Follow these instructions to connect the fax accessory to a phone jack. 1. Locate the phone cord that is included with the fax accessory kit. Connect one information about troubleshooting problems with the fax accessory, see the HP LaserJet Analog Fax Accessory 300 User Guide. This guide is provided - HP CC394A | User Manual - Page 161
Use the Send Fax driver to send a fax from a computer without going to the MFP control panel. See the HP LaserJet MFP Analog Fax Accessory 300 Send Fax Driver Guide for more information. ENWW Analog fax 147 - HP CC394A | User Manual - Page 162
Sending Software. For information about ordering this software, go to http://www.hp.com/go/digitalsending. With digital faxing, the MFP does not need to be connected directly to a phone line. Instead, the MFP can send a fax in one of three ways: ● LAN fax sends faxes through a third-party fax - HP CC394A | User Manual - Page 163
pages ● Embedded Web server ● HP Easy Printer Care ● Use HP Web Jetadmin software ● HP Printer Utility for Macintosh ● Security features ● Set the real-time clock ● Clean the MFP ● Calibrate the scanner ● Configure alerts ● Manage supplies ● Printer maintenance kit ● Manage memory ● Economy settings - HP CC394A | User Manual - Page 164
table provides the instructions for printing the information pages. Page description How to print the page from the MFP control panel Menu of maintenance kit. 3. Touch Configuration/Status Pages. 4. Touch Supplies Status Page. 5. Touch Print. Usage page NOTE: If you are using non-HP supplies, - HP CC394A | User Manual - Page 165
Page description How to print the page from the MFP control panel 4. Touch File Directory. 5. Touch Print. Fax Fax List ◦ Speed Dial List 5. Touch Print. For more information, see the fax guide that came with the device. Font lists 1. From the Home screen, touch Administration. Shows - HP CC394A | User Manual - Page 166
When the printer is directly connected to a computer, use the HP Easy Printer Care to view the printer status. ● View MFP status information Guide, which is on the HP LaserJet M9040 MFP and HP LaserJet M9050 MFP software CD. Open the embedded Web server by using a network connection 1. In a supported - HP CC394A | User Manual - Page 167
Shows the life remaining of HP supplies, with 0 percent indicating that a supply is empty. This page also provides supplies part numbers. To order new device to send automated e-mails regarding device configuration and supplies to specific e-mail addresses. ● Security: Allows you to set a password - HP CC394A | User Manual - Page 168
links that connect you to the Internet ● HP Instant Support™: Connects you to the HP Web site to help you find solutions. This service analyzes your device error log and configuration information to provide diagnostic and support information specific to your device. Shop for Supplies: Connects - HP CC394A | User Manual - Page 169
Tab or section Options NOTE: You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these Web sites. Connecting might require that you close the - HP CC394A | User Manual - Page 170
Setting up alerts ● Viewing device documentation ● Gaining access to troubleshooting and maintenance tools ● Printing usage reports ● Fixing problems with HP drivers, software, and device firmware You can use the HP Easy Printer Care when the printer is directly connected to your computer or when it - HP CC394A | User Manual - Page 171
: Provides links to information about HP Easy Printer Care, to advanced product settings, and to product usage reports. ● Troubleshooting and Help: Provides links to tools that you can use to resolve problems, to online product support information, and to online HP experts. ● About: Provides general - HP CC394A | User Manual - Page 172
the software, firmware, and HP printer drivers. You can accept or decline each Overview and Support tabs. recommended Printer Alerts: Select the option to receive alerts for critical errors only, or for any error. ● Job Alerts: For products that support it, you can receive alerts for specific - HP CC394A | User Manual - Page 173
troubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platform management of a wide range of devices, including HP and non-HP to the HP Web site. If installed on a host server, HP Web Jetadmin is available to any client through a supported Web browser, - HP CC394A | User Manual - Page 174
click Applications. 2. Click Library, and then click Printers. 3. Click hp, and then click Utilities. 4. Double-click HP Printer Selector to open the HP Printer Selector. 5. Select the printer that you want to configure, and then click Utilities. Open the HP Printer Utility in Mac OS X V10.3 or Mac - HP CC394A | User Manual - Page 175
. You must have Internet access in order to use the supplies and support Web pages. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select HP Support. 3. Click one of the following buttons: ● Instant Support: Opens a Web page that you can use to seek technical assistance - HP CC394A | User Manual - Page 176
firmware Update the printer firmware by loading the new firmware file from the computer. You can find new firmware files for your printer at www.hp.com/go/ljm9040mfp_firmware or www.hp.com/go/ ljm9050mfp_firmware. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Firmware - HP CC394A | User Manual - Page 177
. You also can open the embedded Web server to change additional settings. For more information, see Embedded Web server on page 152. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select IP Settings. 3. Change any of the settings in the following pop-up menus or fields - HP CC394A | User Manual - Page 178
certain events that occur with the printer, such as a low toner level in a print cartridge. 1. Open the HP Printer Utility. 2. In the Configuration Settings e-mail alerts sent. NOTE: If your printer supports e-mail lists, you can make alerts lists for specific events the same way that you added e- - HP CC394A | User Manual - Page 179
access to the embedded Web server so that unauthorized users cannot change the MFP settings. 1. Open the embedded Web server. See Embedded Web server on the FIH software. The software is available from www.hp.com/go/ljm9040mfp_software or www.hp.com/go/ljm9050mfp_software. The software is used to - HP CC394A | User Manual - Page 180
to disable it. For assistance, use the HP Instant Support service, which is available through the embedded Web server or at http://instantsupport.hp.com. See Embedded Web server on page 152. Secure Disk Erase To protect deleted data from unauthorized access on the MFP hard drive, use the Secure Disk - HP CC394A | User Manual - Page 181
changes how the MFP cleans up temporary data for jobs after the erase mode has been changed. Gain access to Secure Disk Erase Use HP Web Jetadmin For additional information about the HP Secure Disk Erase feature, see the HP support flyer or go to http://www.hp.com/go/webjetadmin/. Security Lock - HP CC394A | User Manual - Page 182
Jetadmin software. (See Use HP Web Jetadmin software on page 159.) 1. Open the HP Web Jetadmin program. 2. Open the DEVICE MANAGEMENT folder in the drop-down list in the Navigation panel. Navigate to the DEVICE LISTS folder. 3. Select the MFP. 4. In the Device Tools drop-down list, select Configure - HP CC394A | User Manual - Page 183
Set the real-time clock Use the real-time clock feature to set the date and time settings. The date and time information is attached to stored print, fax, and digital-send jobs, so you can identify the most recent versions of stored print jobs. 1. On the control panel, scroll to and touch - HP CC394A | User Manual - Page 184
a cleaning page. 5. Follow the instructions printed on the cleaning page. Clean the MFP hardware To maintain print quality, clean the MFP thoroughly: ● every time you change the print cartridge ● whenever print-quality problems occur Clean the outside of the MFP with a lightly water-dampened cloth - HP CC394A | User Manual - Page 185
to the print cartridge, use two hands when removing it from the MFP. Do not expose the print cartridge to light for more than a few minutes. is outside of the MFP. NOTE: If toner gets on your clothes, wipe it off with a dry cloth, and wash your clothes in cold water. Hot water sets toner into fabric. 3. - HP CC394A | User Manual - Page 186
on (button in). Figure 11-7 Clean the paper path (6 of 6) Clean the outside of the MFP ● Clean the outside of the MFP if it is visibly marked. ● Use a soft, lint-free cloth dampened with water. Clean the touchscreen ● Clean the touch screen when needed (fingerprints, dust build- - HP CC394A | User Manual - Page 187
top ADF glass strip If you are still experiencing poor copy quality, you might need to clean the top ADF glass strip. ENWW Clean the MFP 173 - HP CC394A | User Manual - Page 188
dust inside the glass strip. Cleaning this area frequently could introduce dust into the MFP. 1. Open the ADF cover. Figure 11-13 Clean the top ADF glass solvents, cleaners, water, or compressed air. Doing so could severely damage the MFP. 4. Pull the latch to the left and return the glass strip to - HP CC394A | User Manual - Page 189
if you experience misfeeds or marks on the originals, and you notice dust on the rollers. Cleaning the rollers frequently could introduce dust into the MFP. Figure 11-17 Clean the ADF rollers (1 of 6) 2. Locate the rollers near the glass strips. Figure 11-18 Clean the ADF rollers (2 of 6) 3. Wipe - HP CC394A | User Manual - Page 190
water-dampened, lint-free cloth. CAUTION: Do not pour water directly onto the rollers. Doing so might damage the MFP. 8. Close the ADF cover. Figure 11-22 Clean the ADF rollers (6 of 6) 9. Close the delivery guide and wipe its outside surface with the cloth. 176 Chapter 11 Manage and maintain ENWW - HP CC394A | User Manual - Page 191
. Scanner calibration should be carried out only if you notice offset problems with the scanned images. The scanner is calibrated before it leaves Administration. 2. Touch Troubleshooting. 3. Touch Calibrate Scanner. 4. Touch Calibrate and then follow the on-screen instructions. ENWW Calibrate the - HP CC394A | User Manual - Page 192
alerts You can use HP Web Jetadmin or the MFP's embedded Web server to configure the system to alert you of problems with the MFP. The alerts take the form of e-mail messages to the e-mail account or accounts that you specify. You can configure the following: ● The printer(s) you want to monitor - HP CC394A | User Manual - Page 193
Service or repair required as a result of using a non-HP print cartridge will not be covered under the MFP warranty. If the non-HP print cartridge was sold to you as a genuine HP product, see HP fraud hotline on page 179. Print cartridge authentication The HP LaserJet M9040 MFP and HP LaserJet M9050 - HP CC394A | User Manual - Page 194
/IEC 19752. Actual yield depends on specific use. Check the print cartridge life You can check the print cartridge life on the MFP control panel, in the embedded Web server, MFP software, HP Easy Printer Care, or through the HP Web Jetadmin software. On the MFP control panel 1. From the Home screen - HP CC394A | User Manual - Page 195
replace the printer maintenance kit, contact the support center at www.hp.com/support/ljm9040mfp or www.hp.com/ support/ljm9050mfp. When the Replace maintenance kit message appears on the control panel, you need to purchase a printer maintenance kit and install the new parts. The part number for - HP CC394A | User Manual - Page 196
flash-based printer languages and MFP options, use the appropriate DDR DIMM. NOTE: Single in line memory modules (SIMMs) used on previous HP LaserJet products are not compatible with this MFP. For ordering information, go to www.hp.com/support/ljm9040mfp or www.hp.com/support/ljm9050mfp. Determine - HP CC394A | User Manual - Page 197
Figure 11-25 Install DDR memory DIMMs (3 of 8) 5. Grasp the screws and pull the formatter board out of the MFP. Place it on a flat, non-conductive surface. Figure 11-26 Install DDR memory DIMMs (4 of 8) 6. Remove the DIMM from the antistatic package. Hold the DIMM - HP CC394A | User Manual - Page 198
into place. (To remove a DIMM, the locks must be released.) Figure 11-28 Install DDR memory DIMMs (6 of 8) 8. Slide the formatter board back into the MFP and tighten the two screws. Figure 11-29 Install DDR memory DIMMs (7 of 8) 9. Plug in the power cord and connect all cables. Turn the - HP CC394A | User Manual - Page 199
DIMMs are installed correctly: 1. Check that the MFP control panel displays Ready when the MFP is turned on. If an error message appears, the DIMM in a different slot. NOTE: If you installed a printer language (personality), check the Installed Personalities and Options section on the configuration - HP CC394A | User Manual - Page 200
Time/Scheduling. 3. Touch Sleep Delay. 4. Touch the sleep-delay setting that you want. Set the sleep time Use the sleep time feature to put the MFP in sleep mode at a set time each day. 1. Scroll to and touch Administration. 2. Touch Time/Scheduling. 3. Touch Sleep Time. 4. Touch the day of the week - HP CC394A | User Manual - Page 201
7. Touch the appropriate options to set the correct hour, minute, and AM/PM setting. 8. If you want to wake the MFP at the same time every day (including weekends), on the Apply to All Days screen, touch Yes. If you want to set the time for - HP CC394A | User Manual - Page 202
188 Chapter 11 Manage and maintain ENWW - HP CC394A | User Manual - Page 203
solve ● Solve problems ● Determining Solve MFP problems ● Control-panel message types ● Control-panel messages ● Clear jams ● Media-handling problems ● Solve print-quality problems ● Solve fax problems ● Solve copy problems ● Solve e-mail problems ● Solve network connectivity problems ● Solve common - HP CC394A | User Manual - Page 204
driver, or with the program. b. If the page does not print correctly, the problem is with the MFP hardware. Contact HP Customer Care. 6. Verify that you have installed the HP LaserJet M9040/M9050 MFP printer driver. 7. Print a short document from a different program that has worked in the past - HP CC394A | User Manual - Page 205
HP-authorized service representative if these steps do not work. Make sure that the line voltage is correct for the MFP power configuration. (See the label on the back of the device for voltage requirements.) If you are using a power strip and its voltage is not within specification, plug the MFP - HP CC394A | User Manual - Page 206
Ready appears if the device is online. Warning messages Warning messages inform you of data and print errors. These messages typically alternate with the Ready or status messages and remain Continue setting. If a critical error persists, service is required. 192 Chapter 12 Problem solve ENWW - HP CC394A | User Manual - Page 207
appears on the control panel, follow the on-screen instructions to resolve the issue. If the product displays an "Error" or "Attention" message, and no steps are shown to resolve the issue, turn the product off then on. Contact HP support if you continue to experience issues with the product. To - HP CC394A | User Manual - Page 208
and allow it to cool before attempting to clear jams. Jam locations Figure 12-1 HP LaserJet M9040 MFP or HP LaserJet M9050 MFP with the 3000-sheet stapler/stacker 1 2 3 4 5 6 7 8 9 10 194 Chapter 12 Problem solve ADF Tray 1 Right door Vertical transfer door Tray 4 Trays 2 and 3 Left door (behind - HP CC394A | User Manual - Page 209
11 Front door and print-cartridge area 12 Upper bin Clear jams from the duplexer 1. Move the output device away from the MFP to gain access to the left door. Figure 12-2 Clear jams in the duplex printing accessory (1 of 6) 2. Open the left door and carefully pull out - HP CC394A | User Manual - Page 210
6. Check for paper in the duplex printing accessory area, and remove any paper by pulling it out of the MFP. Be careful not to tear the paper. Figure 12-6 Clear jams in the duplex printing accessory (5 of 6) 7. torn media. Figure 12-8 Clear jams in tray 1 (1 of 2) 196 Chapter 12 Problem solve ENWW - HP CC394A | User Manual - Page 211
2. Open and close the right door to reset the MFP. Figure 12-9 Clear jams in tray 1 (2 of 2) Clear inside the right door (2 of 3) 4. Remove any media from this area by pulling it out of the MFP. 5. Push the green lever down to the original position. Figure 12-12 Clear jams inside the right door - HP CC394A | User Manual - Page 212
2 and 3 (2 of 3) 4. Open the right door, remove any visible media, and close the right door. This resets the MFP. Figure 12-15 Clear jams in trays 2 and 3 (3 of 3) Clear jams in tray 4 1. Open the vertical transfer door you have removed all pieces of torn paper. 198 Chapter 12 Problem solve ENWW - HP CC394A | User Manual - Page 213
12-19 Clear jams in tray 4 (4 of 4) Clear jams from the output areas Clear jams in the stacker or stapler/stacker 1. If the jam extends into the output bins, slowly and carefully pull the media straight out of the MFP so that it does not tear. Figure 12-20 Clear jams in the - HP CC394A | User Manual - Page 214
2. Move the output device away from the MFP. Figure 12-21 Clear jams in the stacker or stapler/stacker (2 of 7) 3. On the stacker, lift the wire on the lower bin of the device, and carefully pull out any media from this area. On the stapler/stacker, carefully pull out any media that might be - HP CC394A | User Manual - Page 215
media from the paper path module. 8. Close all open doors. Push the output device back into place. Figure 12-26 Clear jams in the stacker or stapler/stacker (7 of 7) Clear jams in the paper-path area of the multifunction finisher 1. Open the top cover. Figure 12-27 Clear jams in the paper - HP CC394A | User Manual - Page 216
any paper from the MFP output area. Figure 12-31 Clear jams in between the multifunction finisher and the MFP (2 of 4) 3. Carefully remove any paper from the finisher input area. Figure 12-32 Clear jams in between the multifunction finisher and the MFP (3 of 4) 202 Chapter 12 Problem solve ENWW - HP CC394A | User Manual - Page 217
finisher back into place. Figure 12-33 Clear jams in between the multifunction finisher and the MFP (4 of 4) Clear booklet jams in the multifunction finisher 1. Move the finisher away from the MFP. Figure 12-34 Clear booklet jams in the multifunction finisher (1 of 7) 2. If paper is jammed in - HP CC394A | User Manual - Page 218
the multifunction finisher (6 of 7) 7. Push the multifunction finisher back into place. Figure 12-40 Clear booklet jams in the multifunction finisher (7 of 7) 204 Chapter 12 Problem solve ENWW - HP CC394A | User Manual - Page 219
Clear a staple jam from the multifunction finisher 1. Open the stapler-unit door. Figure 12-41 Clear a staple jam from the multifunction finisher (1 of 11) 2. Slide the stapler unit toward you. Figure 12-42 Clear a staple jam from the multifunction finisher (2 of 11) 3. Turn the large green knob - HP CC394A | User Manual - Page 220
11) 8. Press down on the lever labeled with a green dot. Figure 12-48 Clear a staple jam from the multifunction finisher (8 of 11) 206 Chapter 12 Problem solve ENWW - HP CC394A | User Manual - Page 221
9. Reinstall the staple cartridge. Figure 12-49 Clear a staple jam from the multifunction finisher (9 of 11) 10. Slide the stapler unit into the device. Figure 12-50 Clear a staple jam from the multifunction finisher (10 of 11) 11. Close the stapler-unit door. Figure 12-51 Clear a staple jam from - HP CC394A | User Manual - Page 222
Clear a staple jam from the stapler/stacker 1. Move the stapler/stacker away from the MFP. Figure 12-53 Clear a staple jam from the stapler/stacker (1 of 9) 2. Open the stapler unit door. Figure 12-54 Clear a staple jam from the stapler/stacker (2 of 9) 3. Pull the cartridge out. Figure 12-55 Clear - HP CC394A | User Manual - Page 223
6. Press down on the lever labeled with a green dot. Figure 12-58 Clear a staple jam from the stapler/stacker (6 of 9) 7. Reinstall the staple cartridge. Figure 12-59 Clear a staple jam from the stapler/stacker (7 of 9) 8. Close the stapler unit door. Figure 12-60 Clear a staple jam from the stapler - HP CC394A | User Manual - Page 224
into place. Figure 12-61 Clear a staple jam from the stapler/stacker (9 of 9) NOTE: The stapler needs to reload after clearing a staple jam, so the first few documents (no (2 of 4) 3. Remove any jammed or damaged media from this area by pulling it out of the MFP. 210 Chapter 12 Problem solve ENWW - HP CC394A | User Manual - Page 225
Clear jams in the left door (4 of 4) Clear jams in the 8-bin mailbox 1. Move the 8-bin mailbox away from the MFP. To do this, stand on the left side of the MFP and pull the 8-bin mailbox straight toward you. Figure 12-66 Clear jams in the 8-bin mailbox (1 of 3) 2. Carefully remove - HP CC394A | User Manual - Page 226
MFP. 1. The ADF might be dirty. Clean the ADF as described in Clean the ADF delivery system on page 172. NOTE: If jams continue, contact your HP-authorized service provider. (See the HP support flyer or go to www.hp.com/support/ljm9040mfp or www.hp.com/support/ljm9050mfp.) 212 Chapter 12 Problem - HP CC394A | User Manual - Page 227
Media-handling problems Use only media that meets the specifications outlined in the HP LaserJet Printer Family Print Media Guide. This guide is available at www.hp.com/support/ljpaperguide. Printer feeds multiple sheets Printer feeds multiple sheets Cause The input tray is overfilled. Print media - HP CC394A | User Manual - Page 228
guides in the tray are not against the paper. Verify that the guides are touching the paper. Media does not feed automatically Media does not feed automatically Cause Solution Manual the MFP and guides in the tray are not against the paper. Verify that the rear and width media guides printer - HP CC394A | User Manual - Page 229
environment. Verify that the envelope is loaded correctly. This MFP does not support the envelopes being used. Tray 1 is configured for a size other than envelopes. Refer to the HP LaserJet Printer Family Print Media Guide. Configure tray 1 size for envelopes. ENWW Media-handling problems 215 - HP CC394A | User Manual - Page 230
specifications for this MFP. Use only media that meets the HP media specifications for this MFP. Media is damaged or in poor condition. Printer fan media. If the problem persists, replace the media. The specific media type was not media is supported for duplex printing. Set up the printer driver to - HP CC394A | User Manual - Page 231
media Some print-quality problems arise from the use of inappropriate media. ● Use media that meets HP specifications. See Supported paper and print media sizes on page 81, or see the HP LaserJet Printer Family Print Media Guide, which is available at www.hp.com/support/ljpaperguide. ● The surface - HP CC394A | User Manual - Page 232
3. The media might not meet HP specifications (for example, the media is too moist or too rough). See Supported paper and print media sizes on and in the printer driver. 3. Open the Administration menu at the device control panel. Open the Print Quality menu and increase the Toner Density setting. - HP CC394A | User Manual - Page 233
few more pages to see if the problem corrects itself. 2. Clean the inside of the device and run a cleaning page. See Clean the MFP on page 170. 3. Try using environmental specifications for the device are being met. See Operating environment on page 252. 2. If the media is rough, and the toner easily - HP CC394A | User Manual - Page 234
few more pages to see if the problem corrects itself. 2. Clean the inside of the device and run a cleaning page. See Clean the MFP on page 170. 3. Replace the print increase the Toner Density setting. See Print Quality menu on page 42. 6. Make sure that the environmental specifications for the - HP CC394A | User Manual - Page 235
4. Make sure that the environmental specifications for the device are being met. See Operating environment on page 252. 5. Make sure that type and quality of the media you are using meet HP specifications. See Supported paper and print media sizes on page 81. ENWW Solve print-quality problems 221 - HP CC394A | User Manual - Page 236
inside of the device and run a cleaning page. See Clean the MFP on page 170. Also see Repeating image on page 222. Repeating if teint hhkjhjnf j us a weue jd, if the problem corrects itself. 2. Make sure that type and quality of the media you are using meet HP specifications. See Supported paper and - HP CC394A | User Manual - Page 237
. Make sure that the guides in the tray are not too tight or too loose against the media. 4. Turn over the stack in the tray. Also, try rotating the stack 180°. 5. Make sure that the type and quality of the media you are using meet HP specifications. See Supported paper and print media sizes - HP CC394A | User Manual - Page 238
a few more pages to see if the problem corrects itself. 2. Make sure that the environmental specifications for the device are being met. See that the type and quality of the media you are using meet HP specifications. See Supported paper and print media sizes on page 81. 6. If envelopes are - HP CC394A | User Manual - Page 239
that you print with very low toner coverage. White spots on black Figure 12-85 White spots on black 1. Print a few more pages to see if the problem corrects itself. 2. Make sure that the type and quality of the media you are using meet HP specifications. See Supported paper and print media sizes on - HP CC394A | User Manual - Page 240
panel. Open the Print Quality submenu and change the Toner Density setting. See Print Quality menu on page 42. Blurred print Figure 12-87 Blurred print 1. Make sure that the type and quality of the media you are using meet HP specifications. See Supported paper and print media sizes on page 81 - HP CC394A | User Manual - Page 241
at the top of the page (in solid black) repeats further down the page (in a gray field), the toner might not have been completely erased from the last job. (The repeated image might be lighter or darker than the field then turn it on to restart the print job. ENWW Solve print-quality problems 227 - HP CC394A | User Manual - Page 242
For help solving fax problems, see the Analog Fax Accessory 300 Fax Guide and the Analog Fax Accessory 300 Send Fax Driver Guide, which are included on the software CD that came with the fax accessory. You can also go to http://www.hp.com/go/mfpfaxaccessory300. 228 Chapter 12 Problem solve ENWW - HP CC394A | User Manual - Page 243
for instructions. ● Use or make a carrier sheet to protect your originals. Image problems Problem the copy. HP specifications. Use media that meets HP specifications. See Supported paper and Clean the MFP on page 170. The photosensitive drum inside the print Install a new HP print cartridge. - HP CC394A | User Manual - Page 244
-handling problems Problem Poor print quality or toner adhesion Dropouts, jamming, or curl Excessive curl Jamming, damage to device Problems with meets the specifications outlined in the HP LaserJet Printer Family Print Media Guide. This guide is available at www.hp.com/support/ljpaperguide. Verify - HP CC394A | User Manual - Page 245
to print the job. ● Verify that the device is not in manual feed mode, and then print your job again. The pickup roller might be dirty or damaged. Contact HP Customer Care. See HP Customer Care on page 246 or the support flyer that came in the device box. The paper-length adjustment control - HP CC394A | User Manual - Page 246
Performance problems Problem No copy came out. Copies are blank. The wrong original was copied. cartridge. Load the original face down in the ADF or flatbed scanner. Use media that meets HP specifications. Replace the print cartridge. Make sure that the ADF is empty. See the device software Help - HP CC394A | User Manual - Page 247
Solve e-mail problems If you are unable to send e-mails by using the digital-send 2. Type telnet followed by the SMTP gateway address and then the number 25, which is the port over which the MFP is communicating. For example, type telnet 123.123.123.123 25 where "123.123.123.123" represents the SMTP - HP CC394A | User Manual - Page 248
to resolve the problem. Solve network printing problems NOTE: HP recommends that you use the MFP CD to install and set up the MFP on a network. page that shows the network settings and status. NOTE: The HP Jetdirect print server supports various network protocols (TCP/IP, IPX/SPX, Novell NetWare - HP CC394A | User Manual - Page 249
to the hardware address that is listed on the HP Jetdirect configuration page in the section called HP Jetdirect Configuration. If the addresses match, all network communications are valid. 4. If you cannot verify that the MFP is communicating over the network, contact the network administrator - HP CC394A | User Manual - Page 250
printer PPD is in the following hard-drive folder: Library/Printers/PPDs/Contents/Resources/ .lproj, where is the two-letter language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions. 236 Chapter 12 Problem - HP CC394A | User Manual - Page 251
does not appear in the Print Center or Printer Setup Utility after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your Macintosh operating system is - HP CC394A | User Manual - Page 252
Table 12-1 Problems with Mac OS X (continued) When connected with a USB cable, the printer does not appear in the Print Center or Printer Setup Utility after the driver is selected. Cause Solution Hardware troubleshooting ● Check that the printer is turned on. ● Verify that the USB cable is - HP CC394A | User Manual - Page 253
A Supplies and accessories This section provides information about ordering parts, supplies, and accessories. Use only parts and accessories that are specifically designed for this device. ● Order parts, accessories, and supplies ● Part numbers ENWW 239 - HP CC394A | User Manual - Page 254
Select the part numbers that you want to order, and follow the instructions on the screen. Order directly through the HP Easy Printer Care software HP Easy Printer Care software is a printer management tool designed to make printer configuration, monitoring, supplies ordering, troubleshooting, and - HP CC394A | User Manual - Page 255
smart print cartridge. C8543X Staple cartridge Replacement HP 5,000 staple C8091A cartridge for the 3,000-sheet stapler/stacker. Staple cartridge Replacement HP 5,000 staple C8092A cartridge for the multifunction finisher. SDRAM Double Data Rate The MFP has two memory (DDR) memory DIMMs (100 - HP CC394A | User Manual - Page 256
enables the MFP to function as a standalone analog fax machine. Q3701A Additional software features HP Digital Sending Software A software accessory with enhanced digital sending features including network authentication. T196AA Maintenance kit Printer maintenance kit The kit contains two - HP CC394A | User Manual - Page 257
B Service and support Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet M9040 MFP and HP LaserJet M9050 MFP DURATION OF LIMITED WARRANTY One-year on-site warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials - HP CC394A | User Manual - Page 258
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used. 244 Appendix B Service and support - HP CC394A | User Manual - Page 259
published environmental specifications for the device product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either - HP CC394A | User Manual - Page 260
Services For 24-hour access to updated HP device-specific software, product information, and support information through an Internet connection, go to the Web site: www.hp.com/support/ljm9040mfp or www.hp.com/support/ljm9050mfp. Go to www.hp.com/support/net_printing for information about the HP - HP CC394A | User Manual - Page 261
HP Easy Printer Care. See HP Easy Printer Care on page 156. HP support and information for Macintosh computers Go to www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates. Go to www.hp.com/go/mac-connect for products that are designed specifically - HP CC394A | User Manual - Page 262
248 Appendix B Service and support ENWW - HP CC394A | User Manual - Page 263
C Specifications ● Physical specifications ● Electrical specifications ● Acoustic emissions ● Operating environment ENWW 249 - HP CC394A | User Manual - Page 264
lb) 143 kg (317 lb) Table C-2 Dimensions with all doors and trays fully opened Model Height HP LaserJet M9040 MFP 1664 mm (66 in.) HP LaserJet M9050 MFP 1664 mm (66 in.) Depth 1296 mm (52 in.) 1296 mm (52 in.) Width 2501 mm (98.5 in.) 2501 mm (98.5 in.) 250 Appendix C Specifications ENWW - HP CC394A | User Manual - Page 265
60 minutes (HP LaserJet M9040 MDP). 4 Heat dissipation in Ready mode = 1045 BTU/hour (HP LaserJet M9050 MFP), 1045 BTU/hour (HP LaserJet M9040 MFP). 5 Recovery time from Sleep to start of printing = 20 seconds, and from Sleep 2 to start of printing = 145 seconds. ENWW Electrical specifications 251 - HP CC394A | User Manual - Page 266
hp.com/support/ljm9040mfp or www.hp.com/support/ljm9050mfp for current information. 2 Configuration tested: Base unit printing and scanning continuous with ADF on A4 paper with no output device. 3 Print speed is 50 ipm HP LaserJet M9050 MFP and 40 ipm HP LaserJet M9040 MFP humidity specifications. - HP CC394A | User Manual - Page 267
D Regulatory information ENWW 253 - HP CC394A | User Manual - Page 268
a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are installed and used in accordance with the instructions, it may cause harmful interference to radio : Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to - HP CC394A | User Manual - Page 269
status for this product see the Product Data Sheet or Specifications Sheet. Qualified products are also listed at: http://www.hp.com/hpinfo/globalcitizenship/environment/productdesign/ecolabels.html Toner consumption Economode uses significantly less toner, which might extend the life of the - HP CC394A | User Manual - Page 270
HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (two to eight cartridges) 1. Package each HP LaserJet Service carrier or drop off at a U.S.Postal Service Office - HP CC394A | User Manual - Page 271
supplies. Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide. This product is suitable for the use of recycled paper according to EN12281:2002. ENWW Environmental product stewardship program - HP CC394A | User Manual - Page 272
product include the following: HP LaserJet M9040 and HP LaserJet M9050 device Type Carbon monofluoride lithium battery BR1632 Weight 1.5 g Location On formatter city office, your household waste disposal service or the shop where you purchased the product. 258 Appendix D Regulatory - HP CC394A | User Manual - Page 273
Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by contacting the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/ globalcitizenship/environment. For more information To obtain information - HP CC394A | User Manual - Page 274
HP LaserJet M9040/ M9050 MFP series Including: 2000 sheet input feed unit (C8531A) 8-bin mailbox (Q5693A)(GUADA-0401-00) Regulatory Model2): Product Options: Toner Cartridge BOISB-0403-01 All C8543X conforms to the following Product Specifications complies with Part 15 of and Service Office or - HP CC394A | User Manual - Page 275
of Health and Human Services (DHHS) Radiation Performance Standard adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. Canadian DOC regulations laserlaite Klass 1 Laser Apparat ENWW Country/region specific statements 261 - HP CC394A | User Manual - Page 276
sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet M9040, M9050 - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen - HP CC394A | User Manual - Page 277
specifications 252 activity log, fax 151 address book, e-mail deleting addresses 140 address books, e-mail adding addresses 139 clearing 46 recipient lists 139 recipient lists, creating 139 address books, e-mail auto-complete function 138 LDAP support 134 address, printer Macintosh, troubleshooting - HP CC394A | User Manual - Page 278
, staple empty, stop or continue settings 105 jams, clearing from stapler/ stacker 208 loading 105 characters, misformed 223 checking toner level HP Easy Printer Care software 180 cleaning ADF delivery system 172 glass 172 MFP 170, 172 paper path 170 touch-screen 172 clearing jams stapler head 207 - HP CC394A | User Manual - Page 279
251 envelopes jams 215 printing 110 wrinkled, problem-solving 224 environment for device problem-solving 217 environment for printer specifications 252 environment, specifications 180 environmental stewardship program 255 EPS files, troubleshooting 237 Equitrac devices 165 erasing hard disk 166 - HP CC394A | User Manual - Page 280
Instant Support Professional Edition (ISPE) 246 HP Jetdirect print server configuring 77 models including 2 settings 26 HP Printer Utility 63 HP Universal Print Driver 50 HP Web Jetadmin checking toner level 180 HP-Authorized Dealers 246 HP-UX software 58 humidity problem-solving 217 specifications - HP CC394A | User Manual - Page 281
support 247 supported operating systems 60 USB card, troubleshooting 237 Macintosh driver settings custom-size paper 66 Job Storage 69 Services tab 69 watermarks 67 maintenance kit ordering 242 Management menu 25 margins registration, setting 42 material restrictions 258 Material Safety Data Sheet - HP CC394A | User Manual - Page 282
modes 42 pages per sheet 67 problem-solving 217, 230 size, selecting 100 skewed 223 supported sizes 81 type, selecting 100 wrinkled 224 paper path cleaning 170 pausing a print request 109 PCL drivers default settings 40 universal 50 PDF error pages 40 Perform Printer Maintenance message 181 personal - HP CC394A | User Manual - Page 283
223 smeared toner 221 specks 219 text quality 223, 226 tire tracks 225 white spots 225 wrinkled paper 224 product status HP Easy Printer Care 156 documents 137 troubleshooting 191 validating gateway addresses 233 sending to e-mail address books 139 job settings 141 LDAP support 134 loading documents - HP CC394A | User Manual - Page 284
Web server 153 status, viewing with HP Printer Utility 63 supplies, status HP Easy Printer Care 156 supply-status, Services tab Macintosh 69 Windows 102 support embedded Web server links 154 HP Printer Utility pages 63 online 102, 246 supported media 81 system requirements embedded Web server - HP CC394A | User Manual - Page 285
or faded stripes 229 voltage specifications 251 voltage, troubleshooting 191 W wake time, problem-solving 224 Web browser requirements embedded Web server 152 Web sites customer support 246 firmware updates 6 HP Web Jetadmin, downloading 159 Macintosh customer support 247 Material Safety Data Sheet - HP CC394A | User Manual - Page 286
272 Index ENWW - HP CC394A | User Manual - Page 287
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