HP CE459A User Manual

HP CE459A Manual

Get HP CE459A PDF manuals and user guides View all HP CE459A manuals
Add to My Manuals
Save this manual to your list of manuals

HP CE459A manual content summary:

  • HP CE459A | User Manual - Page 1
    HP LaserJet P2050 Series Printer User Guide
  • HP CE459A | User Manual - Page 2
  • HP CE459A | User Manual - Page 3
    HP LaserJet P2050 Series Printer User Guide
  • HP CE459A | User Manual - Page 4
    is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial
  • HP CE459A | User Manual - Page 5
    of contents 1 Product basics Product comparison ...2 HP LaserJet P2050 Series models 2 Product features ...3 Product Service menu ...15 Network config. menu ...16 3 Software for Windows Supported operating systems for Windows 20 Supported printer drivers for Windows 20 HP Universal Print Driver
  • HP CE459A | User Manual - Page 6
    Macintosh printer driver 30 Print ...30 Create and use printing presets in Macintosh 30 Resize documents or print on a custom paper size 30 Print a cover page 30 Use watermarks 31 Print multiple pages on one sheet of paper in Macintosh 31 Print on both sides of the page 32 Use the Services
  • HP CE459A | User Manual - Page 7
    print job from the control panel 62 Stop the current print job from the software program 62 Use features in the Windows printer driver 63 Open the printer driver ...63 Use printing shortcuts ...63 Set paper and quality options 64 Set document effects ...64 Set document finishing options 65
  • HP CE459A | User Manual - Page 8
    (permanent resources 88 Enable memory for Windows 89 Clean the product ...90 Clean the print-cartridge area 90 Clean the paper path ...91 Clean the Tray 1 pickup roller 92 Clean the Tray 2 pickup roller 95 10 Solve problems Solve general problems ...100 Troubleshooting checklist 100 vi ENWW
  • HP CE459A | User Manual - Page 9
    Internal areas 107 Print-cartridge area and paper path 107 Duplex paper path 109 Input trays ...112 Tray 1 112 Tray 2 113 Tray 3 115 Output bins ...116 Solve print-quality problems ...118 Print-quality problems associated with paper 118 Print-quality problems associated with the environment
  • HP CE459A | User Manual - Page 10
    133 Memory ...133 Cables and interfaces ...133 Appendix B Service and support Hewlett-Packard limited warranty statement 136 Print cartridge limited warranty statement 137 End User License Agreement ...138 Customer self-repair warranty service 140 Customer support ...141 HP maintenance agreements
  • HP CE459A | User Manual - Page 11
    Non-U.S. returns 150 Paper ...150 Material restrictions ...150 Disposal of waste equipment by users in private households in the European Union .... 151 Material Safety Data Sheet (MSDS 151 For more information ...151 Declaration of conformity ...152 Declaration of conformity 152 Safety
  • HP CE459A | User Manual - Page 12
    x ENWW
  • HP CE459A | User Manual - Page 13
    1 Product basics ● Product comparison ● Product features ● Product walkaround ENWW 1
  • HP CE459A | User Manual - Page 14
    features as the HP LaserJet Has the same features as the HP LaserJet on Letter size paper and 33 ppm on A4 P2055d model printer, plus the following: P2055dn model printer, plus the following: size paper ● HP Jetdirect Standard Gigabit Ethernet ● Additional 500-sheet tray (Tray 3) ● Contains 64
  • HP CE459A | User Manual - Page 15
    ● HP ToolboxFX software (a Web-based status and problem-solving tool) ● Windows® and Macintosh printer drivers ● Embedded Web server to access support and order supplies (for network-connected models only) ● HP PCL 5 Universal Print Driver for Windows (HP UPD PCL 5) (available for download from
  • HP CE459A | User Manual - Page 16
    Feature Description ● All doors and covers can be opened by using one hand. ● Paper can be loaded in Tray 1 by using one hand. 4 Chapter 1 Product basics ENWW
  • HP CE459A | User Manual - Page 17
    Product walkaround Front view 1 8 7 2 3 4 5 6 1 Tray 1 (pull to open) 2 Top output bin 3 Control panel 4 Print-cartridge-door release button 5 On/off switch 6 Optional Tray 3 (included with the HP LaserJet P2055x printer) 7 Tray 2 8 Print-cartridge door ENWW Product walkaround 5
  • HP CE459A | User Manual - Page 18
    Rear view 12 3 7 4 6 5 1 Jam-release door (pull the green handle to open) 2 Straight-through paper path (pull to open) 3 DIMM cover (provides access to the DIMM slot) 4 Interface ports 5 Rear duplex jam-release door 6 Power connection 7 Slot for a cable-type
  • HP CE459A | User Manual - Page 19
    ) Model and serial-number label location The label that contains the model and serial numbers is on the outside of the rear output (straight-through paper path). ENWW Product walkaround 7
  • HP CE459A | User Manual - Page 20
    8 Chapter 1 Product basics ENWW
  • HP CE459A | User Manual - Page 21
    2 Control panel ● Control-panel layout ● Use the control-panel menus ● Reports menu ● System setup menu ● Service menu ● Network config. menu ENWW 9
  • HP CE459A | User Manual - Page 22
    up one level in the menu tree or backs up one numeric entry ● On: The product is online and ready to accept data to print. ● Off: The product cannot accept data because it is offline (paused) or has experienced an error. ● Blinking: The product is processing a job. Cancels the current print job
  • HP CE459A | User Manual - Page 23
    select the appropriate option. 4. Press the back button to return to the previous level. The following are the main menus. Main menus Reports System setup Service Network config. ENWW Use the control-panel menus 11
  • HP CE459A | User Manual - Page 24
    report Usage page PCL font list PS font list PCL 6 font list Service page Description Prints a page that demonstrates print quality. Prints a map of is connected to a network. Prints the status for the print cartridge, including the following information: ● Estimated pages remaining ● Part number
  • HP CE459A | User Manual - Page 25
    Sub-menu item Def. paper size Def. paper type Tray n NOTE: n = 1, 2, or 3 Paper out action Cartridge low (1-5) Regular Dark time. The percentage threshold determines when the product begins reporting low toner. Select how much toner to apply to thicken edges and lines. The default setting is
  • HP CE459A | User Manual - Page 26
    Menu item Sub-menu item Lightest Lighter Sub-menu item Description 14 Chapter 2 Control panel ENWW
  • HP CE459A | User Manual - Page 27
    specks or other marks on the printed output. The cleaning process removes dust and excess toner from the paper path. When you select this item, the product prompts you to load plain paper in Tray 1 and then press OK to start the cleaning process. Wait until the process is complete. Discard the page
  • HP CE459A | User Manual - Page 28
    KEEP/DISABLE: Set the behavior of a manually configured IPv6 address detected on the print server. ● KEEP (default): Maintain the address in an active state. ● DISABLE: Maintain the address but in an inactive state. Print an HP Jetdirect configuration page to verify your settings. (The print server
  • HP CE459A | User Manual - Page 29
    item. SECURITY: Print the current security settings. Manually configure the HP Jetdirect print server's network link. Set the link the detected link speed of the hub/switch port. (A 1000T half-duplex selection is not supported.) ● 10T HALF: 10 Mbps, half-duplex operation. ● 10T FULL: 10 Mbps,
  • HP CE459A | User Manual - Page 30
    18 Chapter 2 Control panel ENWW
  • HP CE459A | User Manual - Page 31
    for Windows ● Supported printer drivers for Windows ● HP Universal Print Driver (UPD) ● Priority for print settings ● Change printer-driver settings for Windows ● Software installation types for Windows ● Remove software for Windows ● Supported utilities for Windows ● Supported network utilities for
  • HP CE459A | User Manual - Page 32
    for download from the Web) ● HP PCL 6 (on the product CD) ● HP postscript emulation Universal Print Driver (HP UPD PS) (available for download from the Web) ● XPS (XML Paper Specification) driver (available for download from the Web) The printer drivers include online Help that has instructions for
  • HP CE459A | User Manual - Page 33
    that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently
  • HP CE459A | User Manual - Page 34
    Properties in the Print dialog box to open the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software. ● Default printer driver settings: The default printer driver settings determine the settings used in all print jobs
  • HP CE459A | User Manual - Page 35
    Change printer-driver settings for Windows Change the settings for all print jobs Change the default settings for all until the software program is closed print jobs Change the product configuration settings 1. On the File menu in the software program, click Print. 2. Select the driver, and then
  • HP CE459A | User Manual - Page 36
    . This installation type is recommended for network installations. ● Full Installation. Installs the full set of drivers and software, including status, alerting, and troubleshooting tools. This installation type is recommended for direct-connect installations. ● Custom Installation. Use this option
  • HP CE459A | User Manual - Page 37
    product documentation ● Gaining access to troubleshooting and maintenance tools You can view HP ToolboxFX when the product is directly connected to your computer or is connected to a network. To use HP ToolboxFX, perform a recommended software installation. ENWW Supported utilities for Windows 25
  • HP CE459A | User Manual - Page 38
    of the embedded Web server, see Embedded Web server on page 77. Software for other operating systems OS UNIX Linux Software To download the HP UNIX modelscripts, follow these steps. 1. Go to www.hp.com, and click Software & Driver Download. 2. Type the name of the product in the product name box
  • HP CE459A | User Manual - Page 39
    4 Use the product with Macintosh ● Software for Macintosh ● Use features in the Macintosh printer driver ENWW 27
  • HP CE459A | User Manual - Page 40
    supported. Supported printer drivers for Macintosh The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog box: Click Page Setup or
  • HP CE459A | User Manual - Page 41
    Change printer-driver settings for Macintosh Change the settings for all print jobs Change the default settings for all until the software program is standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain
  • HP CE459A | User Manual - Page 42
    presets 1. On the File menu, click Print. 2. Select the driver. 3. In the Presets box, select the printing preset that you want to use. NOTE: To use printer-driver default settings, select Standard. Resize documents or print on a custom paper size You can scale a document to fit on a different size
  • HP CE459A | User Manual - Page 43
    Macintosh You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages. 1. On the File menu, click Print. 2. Select the driver. 3. Open the Layout menu. 4. Next to Pages per Sheet, select the number of pages that you want to print on
  • HP CE459A | User Manual - Page 44
    into the product first. ● For all other trays, load the letterhead paper face-down with the top edge at the front of the tray. 2. On the File menu, click Print. 3. On the Finishing menu, select Manually Print on 2nd Side. 4. Click Print. Follow the instructions in the pop-up window that appears on
  • HP CE459A | User Manual - Page 45
    a task from the drop-down list. c. Click Launch. 4. To go to various support Web sites for this device, do the following: a. Select Services on the Web. b. Select Internet Services, and select an option from the drop-down list. c. Click Go!. ENWW Use features in the Macintosh printer driver 33
  • HP CE459A | User Manual - Page 46
    34 Chapter 4 Use the product with Macintosh ENWW
  • HP CE459A | User Manual - Page 47
    5 Connectivity ● USB configuration ● Network configuration ENWW 35
  • HP CE459A | User Manual - Page 48
    USB configuration The product has a Hi-Speed USB 2.0 port. The USB cable can be a maximum of 2 meters (6 feet) long. Connect the USB cable Plug the USB cable into the product. Plug the other end of the USB cable into the computer. 1 Type B USB port 2 Type B USB connector 36 Chapter 5
  • HP CE459A | User Manual - Page 49
    accessed by software such as HP Standard Port Line printer daemon (LPD) LPD provides line printer spooling services for TCP/IP systems. Use LPD services on the HP Jetdirect print server. WS Print Use the Microsoft Web Services for Devices (WSD) Print services supported on the HP Jetdirect print
  • HP CE459A | User Manual - Page 50
    ) objects are supported. Web Jetadmin (WJA) Management application that provides controlled access to HP Jetdirect and printer features. EPC HP Easy Printer Care Software 2.0 (EPC 2.0) provides HP Web Jetadmin-type functions for small and micro businesses with up to 15 HP LaserJet products. EPC
  • HP CE459A | User Manual - Page 51
    the configuration page. 3. Insert the product CD into the computer. If the software installer does not start, navigate to the setup.exe file on the CD and double-click the file. 4. Follow the installer instructions. NOTE: When the installer prompts for a network address, provide the IP address
  • HP CE459A | User Manual - Page 52
    the Network config. menu. NOTE: Specific automatic IP modes (such as BOOTP, DHCP, or AutoIP) can be changed by using the embedded Web server or HP ToolboxFX only. If AutoIP is disabled, HP default IP (192.0.0.192) will automatically be enabled. Manual configuration 1. On the control panel, press
  • HP CE459A | User Manual - Page 53
    Link speed setting NOTE: Incorrect changes to the link speed setting might prevent the product from communicating with other network devices. For most situations, the product should be left in automatic mode. Changes can cause the product to power cycle. Changes should be made only while the product
  • HP CE459A | User Manual - Page 54
    42 Chapter 5 Connectivity ENWW
  • HP CE459A | User Manual - Page 55
    6 Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Custom paper sizes ● Supported paper and print media types ● Tray and bin capacity ● Special paper or print media guidelines ● Load trays ● Configure trays ● Use paper output options ENWW 43
  • HP CE459A | User Manual - Page 56
    Hewlett-Packard has no control. CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might cause problems for the product, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements. 44 Chapter 6 Paper and print media ENWW
  • HP CE459A | User Manual - Page 57
    various media. NOTE: To obtain best results, select the correct paper size and type in the printer driver before printing. Table 6-1 Supported paper and print media sizes Size and dimensions Tray 1 Tray 2 Optional 500-sheet Duplexer Tray 3 Letter 216 x 279 mm (8.5 x 11 inches) Legal 216 x 356
  • HP CE459A | User Manual - Page 58
    -sheet Duplexer Tray 3 Custom paper sizes This product supports a variety of custom paper sizes. Supported custom supported paper sizes table. When using a supported custom size, specify the custom size in the print driver, and load the paper in a tray that supports custom sizes. 46 Chapter 6 Paper
  • HP CE459A | User Manual - Page 59
    RECYCLED ENVELOPE Paper type (printer driver) Plain Light 60-74g Mid-weight Heavy 111-130g Extra heavy 131-175g Monochrome Laser Transparency Labels Letterhead Preprinted Prepunched Colored Rough Bond Recycled Envelope Tray 1 Tray 2 Optional 500- Duplexer sheet Tray 3 ENWW Supported paper and
  • HP CE459A | User Manual - Page 60
    and bin capacity Tray or bin Tray 1 Paper type Paper Tray 2 Envelopes Labels Transparencies Paper Optional 500-sheet Tray 3 Transparencies Paper Standard top bin Transparencies Paper Specifications Quantity Range: 60 g/m2 (16 lb) bond to 200 g/m2 (54 lb) bond Maximum stack height: 5 mm
  • HP CE459A | User Manual - Page 61
    the type and size in your print driver to obtain the best print results. CAUTION: HP LaserJet printers use fusers to bond dry toner particles to the paper in very precise dots. HP laser paper is designed to withstand this extreme heat. Using inkjet paper not designed for this technology could damage
  • HP CE459A | User Manual - Page 62
    Load trays Paper orientation for loading trays If you are using paper that requires a specific orientation, load it according to the information in the following table. Tray Tray 1 Single-sided printing Duplex printing Envelope printing Face-up Face-up Front of envelope face-up Top edge
  • HP CE459A | User Manual - Page 63
    from the front of the printer. The printer prints from tray 1 before attempting to print from other trays. Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). When loading media, adjust the media guides to match the width of
  • HP CE459A | User Manual - Page 64
    that you remove all of the media from the input tray and straighten the stack of new media. This reduces jams by preventing multiple sheets of media from feeding through the printer at one time. Load A6-size paper When loading A6-size paper, adjust the length by sliding forward only the center panel
  • HP CE459A | User Manual - Page 65
    envelope, and so on. Load envelopes in Tray 1 and load letterhead into Tray 2. To print using manual feed, open the printer Properties or Printer Setup, and then select Manual Feed (tray 1) from the Source Tray drop-down list. After you have enabled manual feed, press the OK button to print. ENWW
  • HP CE459A | User Manual - Page 66
    select System setup, and then press OK. 3. Press the down arrow to select Paper setup, and then press OK. 4. Press the down arrow to select the desired tray, and then press OK. 5. Press the down arrow to select Paper type or Paper size, and then press OK. 6. Press the down arrow to select the
  • HP CE459A | User Manual - Page 67
    top output bin should be used for most print jobs, including transparencies. To use the top output bin, be sure that the rear output (straightthrough paper path) is closed. To avoid jams, do not open or close the rear output while the product is printing. ENWW Use
  • HP CE459A | User Manual - Page 68
    page on top (reverse order). Printing from Tray 1 to the rear output provides the straightest path. Opening the straight-through paper path might improve performance with the following paper types: ● Envelopes ● Labels ● Small custom-size paper ● Postcards ● Paper heavier than 120 g/m2 (32 lb) To
  • HP CE459A | User Manual - Page 69
    7 Use product features ● EconoMode ● Quiet mode ENWW 57
  • HP CE459A | User Manual - Page 70
    is toner supply remaining in the cartridge. Enable or disable EconoMode in any of these ways: ● In the embedded Web server (network models only), open the Settings tab and select the Configure Device option. Navigate to the Print Quality submenu. ● In the Windows PCL printer driver, open the Paper
  • HP CE459A | User Manual - Page 71
    Quiet mode This product has a quiet mode that reduces noise during printing. When quiet mode is turned on, the product prints at a slower speed. Follow these steps to enable quiet mode. 1. On the control panel, press OK. 2. Press the down arrow to select System setup, and then press OK. 3. Press the
  • HP CE459A | User Manual - Page 72
    60 Chapter 7 Use product features ENWW
  • HP CE459A | User Manual - Page 73
    8 Print tasks ● Cancel a print job ● Use features in the Windows printer driver ENWW 61
  • HP CE459A | User Manual - Page 74
    the software program. For instructions about how to stop a print request from a computer on a network, see the online Help for the specific network software. NOTE and then in the category for Hardware and Sound click Printer. 2. In the list of printers, double-click the name of this product to open
  • HP CE459A | User Manual - Page 75
    in the Windows printer driver NOTE: The following information is for the HP PCL 6 printer driver. Open the printer driver How do I Open the printer driver Get help for any printing option Steps to perform On the File menu in the software program, click Print. Select the printer, and then click
  • HP CE459A | User Manual - Page 76
    tray from the Paper source drop-down list. Select a type from the Paper type drop-down list. a) In the Special pages area, click Covers or Print pages on different paper open the printer driver and click the Effects tab. How do I Steps to perform Scale a page to fit on a selected paper size Click
  • HP CE459A | User Manual - Page 77
    face-up with the top edge feeding into the product first. ◦ For all other trays, load the letterhead paper facedown with the top edge at the front of the tray. 3. In the printer driver, click Print on both sides. If you will bind the document along the top edge, click Flip pages up. 4. Click the
  • HP CE459A | User Manual - Page 78
    print the page image upside down, click Rotate by 180 degrees. Obtain support and product-status information To perform the following tasks, open the printer driver and click the Services tab. How do I Steps to perform Obtain support information for the product and order supplies In the Internet
  • HP CE459A | User Manual - Page 79
    software program that you are using does not provide a way to print a particular number of copies, you can change the number of copies in the driver. Open the Paper the Printer Features section. b) In the Alternative Letterhead Mode drop-down list, select On. c) At the product, load the paper the
  • HP CE459A | User Manual - Page 80
    68 Chapter 8 Print tasks ENWW
  • HP CE459A | User Manual - Page 81
    9 Manage and maintain the product ● Print the information pages ● Use the HP ToolboxFX software ● Manage a network product ● Lock the product ● Manage supplies ● Replace supplies and parts ● Install memory ● Clean the product ENWW 69
  • HP CE459A | User Manual - Page 82
    approximate number of pages remaining, cartridge-usage information, the serial . Prints a page that shows a count of all paper sizes that have passed through the product, lists whether of all the PCL6 fonts that are installed. Prints the service report. Print the information pages 1. Press OK. 2.
  • HP CE459A | User Manual - Page 83
    full software installation to use HP ToolboxFX. View HP ToolboxFX Open HP ToolboxFX in one of these ways: ● In the Windows system tray or on your desktop, double-click the HP ToolboxFX icon. ● On the Windows Start menu, click Programs (or All Programs in Windows XP), click HP, click HP LaserJet
  • HP CE459A | User Manual - Page 84
    indicates product conditions such as a jam or an empty tray. After you correct a problem, click Refresh status to update the product status. ● Supplies status. View details such as the estimated percent of toner remaining in the print cartridge and the number of pages that have been printed with
  • HP CE459A | User Manual - Page 85
    from your product using various types of paper and print media. ● How do I? Link to the user-guide index. ● User Guide. View information about the product usage, warranty, specifications, and support. The User Guide is available in both HTML and PDF format. ENWW Use the HP ToolboxFX software 73
  • HP CE459A | User Manual - Page 86
    paper. ● System Setup. Change the system settings, such as jam recovery and auto-continue. Change the Cartridge low threshold setting, which sets the toner level that causes a low toner alert. ● Troubleshooting Information The Device Information page stores data about your product for future
  • HP CE459A | User Manual - Page 87
    the print job. ● Select Override from the Paper out time drop-down list to send the print job to another paper tray. The Paper out time field specifies how long the product allows the product to use less toner per page. Selecting this option might extend the ENWW Use the HP ToolboxFX software 75
  • HP CE459A | User Manual - Page 88
    might require that you close HP ToolboxFX and reopen it. ● HP Instant Support. Connects to the HP Instant Support Web site. ● Support and Troubleshooting. Connects to the support site for the product where you can search for help with a specific problem. ● Product Registration. Connects to the
  • HP CE459A | User Manual - Page 89
    in each tray ● View and change the product default configuration settings ● View and change network configuration You do not need to install any software on the computer. Use one of these supported Web browsers: ● Internet Explorer 6.0 (and later) ● Netscape Navigator 7.0 (and later) ● Firefox
  • HP CE459A | User Manual - Page 90
    this link to connect to the support site for the product. You can search for help regarding general topics. Use HP Web Jetadmin software HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. The intuitive browser
  • HP CE459A | User Manual - Page 91
    Lock the product The product has a slot that you can use to attach a cable-type security lock. ENWW Lock the product 79
  • HP CE459A | User Manual - Page 92
    by a non-HP print cartridge is not covered under the HP warranty and service agreements. To install a new HP print cartridge, see Change the print cartridge on page 83. To recycle the used cartridge, follow the instructions included with the new cartridge. Print-cartridge authentication The device
  • HP CE459A | User Manual - Page 93
    not be a genuine HP print cartridge if you notice the following: ● You are experiencing a high number of problems with the print cartridge. ● The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the packaging differs from HP packaging). ENWW Manage
  • HP CE459A | User Manual - Page 94
    a flat, sturdy surface. NOTE: Hewlett-Packard recommends the use of HP supplies in this product. Use of non-HP supplies can cause problems requiring service that is not covered by the HP warranty or service agreements. Redistribute toner When toner is low, faded or light areas appear on the printed
  • HP CE459A | User Manual - Page 95
    is still light, install a new print cartridge. Change the print cartridge When a print cartridge approaches the end of useful life, you are prompted to order a replacement. You can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality
  • HP CE459A | User Manual - Page 96
    , and then close the print-cartridge door. 6. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions. For additional help, go to www.hp.com/support/ljp2050series. 84 Chapter 9 Manage and
  • HP CE459A | User Manual - Page 97
    modules (SIMMs) used in previous HP LaserJet products are not compatible with the product. Install product memory This product has one DIMM slot. CAUTION: Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap or frequently touch the
  • HP CE459A | User Manual - Page 98
    3. Open the DIMM-access door on the left side of the product. 4. Remove the DIMM from the antistatic package. CAUTION: To reduce the possibility of damage caused by static electricity, always wear an electrostatic discharge (ESD) wrist strap or touch the surface of the antistatic package before
  • HP CE459A | User Manual - Page 99
    DIMM snap into place. CAUTION: Pressing the DIMM straight down will damage the contact pins. NOTE: To remove a DIMM, first release the locks. ENWW Install memory 87
  • HP CE459A | User Manual - Page 100
    to the configuration page that was printed before the memory installation. If the amount of memory has not increased, the DIMM might not be installed . Save resources (permanent resources) Utilities or jobs that you download to the product sometimes include resources (for example, fonts, macros
  • HP CE459A | User Manual - Page 101
    in the category for Hardware and Sound click Printer. 2. Right-click the driver icon, and then select Properties. 3. Click the Device Settings tab. 4. Expand the area for Installable Options. 5. Next to Printer Memory, select the total amount of memory that is installed. 6. Click OK. ENWW Install
  • HP CE459A | User Manual - Page 102
    can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing, and paper jams. To correct and prevent these types of problems, you can clean the print cartridge area and the printer media path. Clean the print-cartridge area You do not
  • HP CE459A | User Manual - Page 103
    3. Replace the print cartridge, and close the print-cartridge door. 4. Reconnect the power cord, and turn the product on. Clean the paper path During the printing process, paper, toner, and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems
  • HP CE459A | User Manual - Page 104
    If the product is having trouble picking up paper from Tray 1, follow these instructions. 1. Turn the product off, disconnect the power cord, and wait for the product to cool. Celcius 100 90 80 70 60 50 40 30 20 10 0 -10 °C 2. Push the button to open the print-cartridge door, and then remove the
  • HP CE459A | User Manual - Page 105
    4. Press the two black retaining tabs outward until the pickup roller is released from its seat. 5. Remove the pickup roller from the product. 6. Dab a lint-free cloth in water, and scrub the roller. NOTE: Do not touch the surface of the roller with bare fingers. 7. Using a dry, lint-free cloth,
  • HP CE459A | User Manual - Page 106
    then press the pickup roller into the pickup roller seat until the retaining tabs click. 10. Close the pickup roller cover. 11. Reinstall the print cartridge, and close the print-cartridge door. 94 Chapter 9 Manage and maintain the product ENWW
  • HP CE459A | User Manual - Page 107
    the power cord, and turn the product on. Clean the Tray 2 pickup roller If the product is having trouble picking up paper from Tray 2, follow these instructions. 1. Turn the product off, disconnect the power cord and wait for the product to cool. 2. Remove Tray 2. Celcius 100 90 80 70 60 50 40 30
  • HP CE459A | User Manual - Page 108
    3. Inside the empty tray slot, locate the pickup roller on the top side, near the front of the product. 4. Dab a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt. 6. Allow the pickup roller to dry completely. 7. Replace Tray 2. 96 Chapter 9 Manage and maintain the product ENWW
  • HP CE459A | User Manual - Page 109
    8. Reconnect the power cord, and turn the product on. ENWW Clean the product 97
  • HP CE459A | User Manual - Page 110
    98 Chapter 9 Manage and maintain the product ENWW
  • HP CE459A | User Manual - Page 111
    10 Solve problems ● Solve general problems ● Restore factory settings ● Interpret control-panel messages ● Jams ● Solve print-quality problems ● Solve performance problems ● Solve connectivity problems ● Solve common Windows problems ● Solve common Macintosh problems ● Solve Linux problems ENWW 99
  • HP CE459A | User Manual - Page 112
    . a. If the page does not print correctly, the problem is with the product hardware. Contact HP Customer Care. b. If the page prints correctly, then the product hardware is working. The problem is with the computer you are using, with the printer driver, or with the program. 7. Select one of the
  • HP CE459A | User Manual - Page 113
    ● The use of special paper (such as transparencies, heavy paper, and custom-size paper) ● Product processing and download time ● The complexity and size of graphics ● The speed of the computer you are using ● The USB connection ● The printer I/O configuration ● The amount of memory installed in the
  • HP CE459A | User Manual - Page 114
    size in tray x Load Press [OK] 49 Error Turn off then on Description Recommended action The e-label for the print cartridge cannot be read or is missing. Reinstall the print cartridge. Turn the product off and then on. If the problem is not solved, replace the cartridge. Press OK
  • HP CE459A | User Manual - Page 115
    HP support. See Customer support on page 141. The product has experienced an error with the fuser. contact HP support. See Customer support on page 141. The product has experienced a problem with Turn HP support. See Customer support on page 141. The product has experienced an internal firmware
  • HP CE459A | User Manual - Page 116
    black cartridge Load paper Load tray # Press [OK] for available media Load tray 1 plain Cleaning mode [OK] to start Load tray 1 Press [OK] for available media Manual duplex Load tray x Press [OK] Manual feed Press [OK] for available media Memory is
  • HP CE459A | User Manual - Page 117
    bin is full. Recommended action Service or repairs that are required as a result of using non-HP supplies are not covered under HP warranty. Order a new print cartridge. You can continue printing with the current print cartridge until redistributing the toner no longer yields acceptable print
  • HP CE459A | User Manual - Page 118
    jams Many jams are caused by using paper that does not meet HP specifications. For complete paper specifications for all HP LaserJet products, see the HP LaserJet Printer Family Print Media Guide. This guide is available at www.hp.com/support/ljpaperguide. The product is jammed.1 Cause Solution
  • HP CE459A | User Manual - Page 119
    trays 3 Output bins Clear jams When clearing jams, be careful not to tear jammed paper. If a small piece of paper cartridge area and paper path 1. Push the button to open the print-cartridge door, and then remove the print cartridge. CAUTION: To prevent damage, do not expose the print cartridge
  • HP CE459A | User Manual - Page 120
    jammed paper is visible, grasp it with both hands and slowly pull it out of the product. 3. Replace the print-cartridge, and close the print-cartridge door. 4. If no paper was jammed inside the print-cartridge door, open the jam-release door at the back of the product. 108 Chapter 10 Solve problems
  • HP CE459A | User Manual - Page 121
    5. If jammed paper is visible, grasp it with both hands and slowly pull it out of the product. 6. Close the jam-release door. Duplex paper path 1. At the front of the product, remove Tray 2. ENWW Jams 109
  • HP CE459A | User Manual - Page 122
    to release the duplex paper-path door on the front of the product. 3. Check for jammed paper at the front of the product. With both hands, grasp the jammed paper and slowly pull it out of the product. 4. Push up on the duplex paper-path door to close it. 110 Chapter 10 Solve problems ENWW
  • HP CE459A | User Manual - Page 123
    5. Replace Tray 2. 6. Open the duplex jam-release door on the back of the product. 7. Check for jammed paper at the back of the product. With both hands, grasp the jammed paper and slowly pull it out of the product. ENWW Jams 111
  • HP CE459A | User Manual - Page 124
    the print-cartridge door, and then remove the print cartridge. CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. 2. Lift the Tray 1 roller cover, grasp the jammed paper, and slowly pull it out of the product. 112 Chapter 10 Solve problems ENWW
  • HP CE459A | User Manual - Page 125
    3. Replace the print-cartridge, and close the print-cartridge door. Tray 2 1. Open the tray. 2. With both hands, grasp the jammed paper and slowly pull it out of the product. ENWW Jams 113
  • HP CE459A | User Manual - Page 126
    in the tray area, open the print-cartridge door, remove the print cartridge, and pull down the upper media guide. With both hands, grasp the jammed paper and slowly pull it out of the product. 5. Replace the print-cartridge, and close the print-cartridge door. 114 Chapter 10 Solve problems ENWW
  • HP CE459A | User Manual - Page 127
    Tray 3 1. Remove Tray 2 and Tray 3. 2. With both hands, grasp the jammed paper and slowly pull it out of the product. 3. Replace the trays. ENWW Jams 115
  • HP CE459A | User Manual - Page 128
    4. If no jammed paper is visible in the tray area, open the print-cartridge door, remove the print cartridge, and pull down the upper media guide. With both hands, grasp the jammed paper and slowly pull it out of the product. 5. Replace the print-cartridge, and close the print-cartridge door. Output
  • HP CE459A | User Manual - Page 129
    2. With both hands, grasp the jammed paper and slowly pull it out of the product. 3. Close the jam-release door. ENWW Jams 117
  • HP CE459A | User Manual - Page 130
    that you selected, so the toner is not fusing to the paper. For complete paper specifications for all HP LaserJet products, see the HP LaserJet Printer Family Print Media Guide. This guide is available at www.hp.com/support/ljpaperguide. Print-quality problems associated with the environment If the
  • HP CE459A | User Manual - Page 131
    steps do not correct the problem, contact an HP-authorized dealer or service representative. Light print or faded ● The print cartridge is nearing end of life. ● Redistribute the toner to extend the life. ● The media might not meet Hewlett-Packard's media specifications (for example, the media is
  • HP CE459A | User Manual - Page 132
    . ● Install a new HP print cartridge. ● If toner smears appear on the leading edge of the media, the media guides might be dirty. Wipe the media guides with a dry, lint-free cloth. ● Check the media type and quality. ● The fuser temperature might be too low. In your printer driver, make sure the
  • HP CE459A | User Manual - Page 133
    same spot on the page, install a new HP print cartridge. ● The internal parts might have toner on them. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages. ● In your printer driver, make sure the appropriate media type is selected
  • HP CE459A | User Manual - Page 134
    toner have scattered around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media type. ● Turn over the stack of media in the tray. ● Use media that is designed for laser printers. 122 Chapter 10 Solve problems
  • HP CE459A | User Manual - Page 135
    Proper fusing may require a slower print speed to ensure the best print quality. The product might not be pulling paper Make sure paper is loaded in the tray correctly. correctly. The paper is jamming in the product. The USB cable might be defective or incorrectly connected. Clear the jam. See
  • HP CE459A | User Manual - Page 136
    . 5. Have any software applications been added to the network? Make sure they are compatible and that they are installed correctly with the correct printer drivers. 6. Are other users able to print? The problem may be workstation-specific. Check the workstation network drivers, printer drivers, and
  • HP CE459A | User Manual - Page 137
    use the embedded Web server to check the status of other protocols. See Embedded Web server on page 77. 9. Does the product appear in HP Web Jetadmin or other management application? ● Verify network settings on the Network configuration page. ● Confirm the network settings for the product using the
  • HP CE459A | User Manual - Page 138
    Solve common Windows problems Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause Solution Close all software programs, restart Windows, and try again. Select a different printer driver. You can usually do this from a software program. Delete all temp files
  • HP CE459A | User Manual - Page 139
    the software. See the getting started guide for instructions. The product name, IP address, or Rendezvous host name does not appear in the printer list in the Print Center. Replace the interface cable. Make sure to use a high-quality cable. The printer driver does not automatically set up
  • HP CE459A | User Manual - Page 140
    the software. See the getting started guide for instructions. Delete the PPD file from the following hard drive folder: Library/Printers/PPDs/ not print with the correct fonts. Cause This problem occurs with some programs. Solution ● Try downloading the fonts that are contained in the EPS file
  • HP CE459A | User Manual - Page 141
    driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software problem-solving ● Check that your Macintosh supports Linux problems For information about Linux problem solving, go to the HP Linux support Web site: www.hp.com/go/ linuxprinting. ENWW
  • HP CE459A | User Manual - Page 142
    130 Chapter 10 Solve problems ENWW
  • HP CE459A | User Manual - Page 143
    A Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers ENWW 131
  • HP CE459A | User Manual - Page 144
    a part or accessory, contact an HP-authorized service or support provider. Order directly through the HP ToolboxFX software HP ToolboxFX software is a product management tool designed to make product configuration, monitoring, supplies ordering, troubleshooting, and updating as simple and efficient
  • HP CE459A | User Manual - Page 145
    Description Part number Optional 500-sheet tray and feeder unit Optional tray to increase paper capacity. CE464A Print cartridges Item HP LaserJet print cartridge Description Standard-capacity cartridge High-capacity cartridge Part number CE505A CE505X Memory Item Description 44 x 32-pin
  • HP CE459A | User Manual - Page 146
    134 Appendix A Supplies and accessories ENWW
  • HP CE459A | User Manual - Page 147
    B Service and support ● Hewlett-Packard limited warranty statement ● Print cartridge limited warranty statement ● End User License Agreement ● Customer self-repair warranty service ● Customer support ● HP maintenance agreements ENWW 135
  • HP CE459A | User Manual - Page 148
    Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet P2055d, P2055dn, P2055x DURATION OF LIMITED WARRANTY One year from date of purchase HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date
  • HP CE459A | User Manual - Page 149
    environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace
  • HP CE459A | User Manual - Page 150
    using the HP Software. You may not modify the HP Software or disable any licensing or control feature of the HP Software. If this Software is provided by HP for Use with an imaging or printing product (for example, if the Software is a printer driver, firmware, or add-on), the HP Software may only
  • HP CE459A | User Manual - Page 151
    applicable law. 7. CONSENT TO USE OF DATA. HP and its affiliates may collect and use technical information you provide in relation to (i) your Use of the Software or the HP Product, or (ii) the provision of support services related to the Software or the HP Product. All such information will be
  • HP CE459A | User Manual - Page 152
    that HP replace them for you, this may be done at no additional charge under the type of warranty service HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP
  • HP CE459A | User Manual - Page 153
    .com/go/macosx Download software utilities, drivers, and electronic information www.hp.com/go/ljp2050series_software Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order additional HP service or maintenance agreements www.hp.com/go
  • HP CE459A | User Manual - Page 154
    maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you. On-site service
  • HP CE459A | User Manual - Page 155
    HP-supplied internal components. The hardware maintenance covers a 1- to 3-year period from date of the HP product purchase. The customer must purchase HP Support within the stated factory warranty. For more information, contact the HP Customer Care Service and Support group. ENWW HP maintenance
  • HP CE459A | User Manual - Page 156
    144 Appendix B Service and support ENWW
  • HP CE459A | User Manual - Page 157
    C Specifications ● Physical specifications ● Power consumption and acoustic emissions ● Operating environment ENWW 145
  • HP CE459A | User Manual - Page 158
    Physical specifications Table C-1 Product dimensions and weights Product model Height HP LaserJet P2050 Series d model 268 mm (10.6 in) HP LaserJet P2050 Series dn model 268 mm (10.6 in) HP LaserJet P2050 Series x model 405 mm (15.9 in) Optional 500-sheet feeder 140 mm (5.5 in) Depth 368
  • HP CE459A | User Manual - Page 159
    D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Safety statements ENWW 147
  • HP CE459A | User Manual - Page 160
    equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However TV technician. NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment
  • HP CE459A | User Manual - Page 161
    status for this product, see the Product Data Sheet or Specifications Sheet. Qualified products are also listed at: www.hp.com/go/energystar Toner consumption EconoMode uses less toner, which might extend the life of the print cartridge. Paper use This product's optional automatic duplex feature
  • HP CE459A | User Manual - Page 162
    The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (more than one cartridge) 1. Package each HP LaserJet print cartridge in its original box
  • HP CE459A | User Manual - Page 163
    office, your household waste disposal service or the shop where you purchased the product. Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds or www
  • HP CE459A | User Manual - Page 164
    HP LaserJet P2050 Series Regulatory Model Number2): BOISB-0801-00 Product Options: Including CE464A - Optional 500-sheet input tray ALL Print Cartridges: CE505A, CE505X conforms to the following Product Specifications Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH,
  • HP CE459A | User Manual - Page 165
    Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for , or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. Canadian DOC regulations
  • HP CE459A | User Manual - Page 166
    annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet P2055d, P2055dn, P2055x - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen
  • HP CE459A | User Manual - Page 167
    Substances Table (China) ENWW Safety statements 155
  • HP CE459A | User Manual - Page 168
    156 Appendix D Regulatory information ENWW
  • HP CE459A | User Manual - Page 169
    intervals 80 replacing 83 status messages 10 status, viewing with HP ToolboxFX 72 storage 80 supplies status page 12 warranty 137 cartridges, print Macintosh status 33 cleaning pickup roller (Tray 1) 92 pickup roller (Tray 2) 95 print-cartridge area 90 printer 90 clearing jams duplex paper path 109
  • HP CE459A | User Manual - Page 170
    Print Driver 21 HP Web Jetadmin 26, 78 HP-UX software 26 humidity problem-solving 118 specifications 146 I Illegal Operation errors 126 image quality archive setting 15 HP ToolboxFX settings 75 improve print quality 119 information pages printing 70 input tray loading media 52 install supplies
  • HP CE459A | User Manual - Page 171
    software 28 resize documents 30 support 141 supported operating systems 28 USB card, problem- solving 128 Macintosh driver settings custom-size paper 30 Services tab 33 watermarks 31 maintenance agreements 142 managing network 39 manual-feed printing 53 material restrictions 150 Material Safety Data
  • HP CE459A | User Manual - Page 172
    jams. See jams paper path paper jams 107 part numbers memory 133 print cartridges 133 trays 133 pausing a print request 62 PCL drivers universal 21 PCL font list 12 PCL settings, HP ToolboxFX 75 permanent resources 88 physical specifications 146 pickup roller Tray 1 92 Tray 2 95 portrait orientation
  • HP CE459A | User Manual - Page 173
    product 142 temperature specifications 146 toner loose toner 120 low 119 redistributing 82 scatter outline 122 smear 120 specks 119 toner cartridges. See print cartridges top output bin capacity 48 locating 5 paper jams 116 printing to 55 transparencies output bin 55 Tray 1 capacity 48 loading
  • HP CE459A | User Manual - Page 174
    80 HP Web Jetadmin, downloading 78 Linux support 129 Macintosh customer support 141 Material Safety Data Sheet (MSDS) 151 ordering supplies 132 universal print driver 21 weekly on-site service 142 weight, product 146 Windows driver settings 23 drivers supported 20 software for 25 supported operating
  • HP CE459A | User Manual - Page 175
  • HP CE459A | User Manual - Page 176
    © 2008 Hewlett-Packard Development Company, L.P. www.hp.com *CE457-90902* *CE457-90902* CE457-90902
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
HP LaserJet P2050 Series Printer
User Guide