HP CE749A HP LaserJet Professional P1560 and P1600 Printer series - User Guide
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- HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 1
LASERJET PROFESSIONAL P1560 and P1600 Printer series User Guide www.hp.com/support/ljp1560series www.hp.com/support/ljp1600series - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 2
- HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 3
HP LaserJet Professional P1560 and P1600 printer series User Guide - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 4
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: CE663-90901 Edition 1, 3/2010 Trademark Credits - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 5
this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that are recommended to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 6
iv Conventions used in this guide ENWW - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 7
-panel layout ...8 2 Software for Windows Supported operating systems for Windows 10 Supported printer-drivers for Windows 10 Select the correct printer-driver for Windows 11 HP Universal Print Driver (UPD 11 Priority for print settings ...12 Change printer-driver settings for Windows 13 Remove - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 8
size 21 Print a cover page ...21 Print multiple pages on one sheet of paper in Macintosh 22 Print on both sides (duplex) with Mac 23 Automatic ...23 Manual ...23 4 Connect the product Supported network operating systems 26 Printer sharing disclaimer 26 Connect with USB ...27 HP Smart Install - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 9
46 Print on both sides (duplex) with Windows 47 Automatic ...47 Manual ...48 Create a booklet with Windows 49 Print multiple pages per sheet with and accessories ...57 Manage print cartridges ...57 Print-cartridge storage 57 HP policy on non-HP print cartridges 57 HP fraud hotline and Web site - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 10
the pickup roller ...68 Clean the paper path ...69 Clean the print-cartridge area 70 Clean the exterior ...71 Product updates ...72 Firmware updates ...72 8 Solve problems Solve general problems ...74 Troubleshooting checklist 74 Factors that affect product performance 75 Restore factory settings - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 11
statement 106 HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement 107 End User License Agreement ...108 Customer self-repair warranty service 110 Customer support ...110 Repack the product ...111 Appendix C Specifications Physical specifications ...114 Power - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 12
.... 119 Chemical substances ...119 Material Safety Data Sheet (MSDS 119 For more information ...119 Declaration of conformity ...121 Safety statements ...122 Laser safety ...122 Canadian DOC regulations 122 VCCI statement (Japan 122 Power cord instructions 122 Power cord statement (Japan 122 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 13
1 Product basics ● Product comparison ● Environmental features ● Product features ● Product views ENWW 1 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 14
) and a main-input tray (250-sheet) (250-sheet) ● Output bin: 125-sheets ● Output bin: 125-sheets ● Connectivity: Hi-Speed USB 2.0 port ● Connectivity: Hi-Speed USB 2.0 port and on-board networking ● Two-sided printing: Manual duplexing (using the printer driver and the go button on the - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 15
by using duplex printing as your default print setting. ● The HP LaserJet Professional P1560 printer series supports manual duplexing. ● The HP LaserJet Professional P1600 printer series supports automatic and manual duplexing. Reduce waste by using recycled paper. Recycle print cartridges by using - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 16
, labels, transparencies, custom-sized media, postcards, and heavy paper. ● A 125-sheet top output bin. ● Print on both sides ◦ HP LaserJet Professional P1560 printer series: Manual duplexing. ◦ HP LaserJet Professional P1600 printer series: Automatic duplexing. ● Hi-Speed USB 2.0 port ● A built-in - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 17
Accessibility Security Supporting features ● A supplies status page with print cartridge gauges that estimate remaining supply level. Not available for non-HP supplies. ● Authentication for genuine HP print cartridges. ● Easy ordering for replacement supplies. ● The online user guide is compatible - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 18
Product views Front and left side view Figure 1-1 HP LaserJet Professional P1560 and P1600 printer series 1 2 7 3 4 6 5 1 Output bin 2 Output tray extension 3 Priority input slot 4 Main-input tray 5 Power button 6 Cartridge door lift-tab 7 Control panel 6 Chapter 1 Product basics ENWW - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 19
Back view Figure 1-2 HP LaserJet Professional P1560 and P1600 printer series 1 3 4 2 1 USB port HP internal network port (HP LaserJet Professional P1600 printer series only) 2 Power receptacle 3 Kensington lock 4 Duplexer and rear jam-access door (HP LaserJet Professional P1600 printer series only) - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 20
the light patterns mean. Figure 1-3 HP LaserJet Professional P1560 and P1600 printer series control panel 1 2 3 4 5 6 1 Toner light : When the print cartridge is low, the toner light illuminates. When the print cartridge is out of the product, the toner light blinks. 2 Attention light : Indicates - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 21
2 Software for Windows ● Supported operating systems for Windows ● Supported printer-drivers for Windows ● Select the correct printer-driver for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Remove software for Windows ● Supported utilities for Windows ENWW 9 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 22
Install or from the product CD, the following printer drivers are available for download from the Web: ● PCL 5 Universal Printer Driver for Windows (HP UPD PCL 5) (HP LaserJet Professional P1600 printer series only) ● XPS (XML Paper Specification) driver NOTE: For more information about the UPD, see - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 23
: Only the HP LaserJet Professional P1600 printer series supports the HP Universal Print Driver. Whenever possible, use the printer drivers installed during the HP Smart Install or from the product CD. The UPD printer driver is a secondary back-up printer driver. HP Universal Print Driver (UPD) NOTE - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 24
and usually do not override changes made in the Page Setup dialog box. ● Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open the printer driver. Settings changed in the Printer Properties dialog box usually do not override settings anywhere else in the - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 25
Vista and Windows 7: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. 2. Right-click the driver icon, and then 2. Right-click the driver icon, and then select Printing Preferences. select Properties. 3. Click the Device Settings tab. ENWW Change - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 26
utility to remove Windows software 1. Click Start, and then click All Programs. 2. Click HP, and then click HP LaserJet Professional P1560 and P1600 printer. 3. Click Uninstall, and then follow the onscreen instructions to remove the software. Use the Windows Control Panel to remove software Windows - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 27
troubleshooting, and reporting of printing and imaging products. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp HP Web Jetadmin host. HP Embedded Web Server NOTE: Only the HP LaserJet Professional P1600 printer series supports the HP - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 28
16 Chapter 2 Software for Windows ENWW - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 29
3 Use the product with Mac ● Software for Mac ● Print with Mac ENWW 17 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 30
Macintosh The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, a CUPS driver, and the HP Printer Utilities for Mac OS X. The HP printer PPD file, in combination with the CUPS driver, provides full printing functionality and access to specific HP printer features - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 31
made in the Page Setup dialog box. ● Default printer driver settings: The default printer driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup or Print dialog boxes. Change printer-driver settings for Macintosh Change the settings for all - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 32
a Mac computer. To open the HP LaserJet Utility, complete the procedure below. ▲ Open the Print Queue, and then click the Utility icon. Supported utilities for Mac HP Embedded Web Server NOTE: Only the HP LaserJet Professional P1600 printer series supports the HP Embedded Web Server. The product is - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 33
with Mac Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse. Create a printing preset 1. On the File menu, click Print. 2. Select the driver. 3. Select the print settings. 4. In the Presets box, click Save As..., and type a name - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 34
. This feature provides a cost-effective way to print draft pages. 1. On the File menu, click Print. 2. Select the driver. 3. Open the Layout menu. 4. Next to Pages per Sheet, select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 5. Next to Layout Direction, select - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 35
Print on both sides (duplex) with Mac Automatic NOTE: Automatic duplexing is only supported for the HP LaserJet Professional P1600 printer series product. The printer driver only supports certain media sizes for automatic duplexing. Use the manual Print. Follow the instructions in the dialog box that - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 36
24 Chapter 3 Use the product with Mac ENWW - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 37
4 Connect the product ● Supported network operating systems ● Connect with USB ● Connect to a network ENWW 25 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 38
systems NOTE: Only the HP LaserJet Professional P1600 printer series supports network functions. The following operating systems support network printing: ● Windows 7 (32-bit and 64-bit) ● Windows Vista (Starter Edition, 32-bit, and 64-bit) ● Windows XP (32-bit, Service Pack 2) ● Windows XP (64 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 39
HP Smart Install NOTE: This installation type is supported for Windows only. The HP Smart Install allows you to install the product driver HP Smart Install drive to run the program. ● If the program prompts you to select a connections type, select the Configure to print the onscreen instructions for - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 40
network The HP LaserJet Professional P1600 printer series can connect to networks through the HP internal networking port. Supported network protocols network connection problems, see Solve connectivity problems on page 98. You can install the product on a network by using the HP Smart Install or - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 41
Download button. 6. Follow the onscreen instructions instructions for setting up the product and installing the software. NOTE: Make sure that you select Configure to print change IP configuration settings. 1. Print a configuration page, and locate manually, or it can be configured automatically using DHCP, - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 42
Link speeds and duplex settings NOTE: In this section duplex refers to bi-directional communication, not two-sided printing. Use the Networking tab in the embedded Web server to set the link speed if necessary. Incorrect changes to the link speed setting might prevent - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 43
5 Paper and print media ● Understand paper and print media use ● Special paper or print media guidelines ● Change the print driver to match the media type and size ● Supported paper sizes ● Supported paper types ● Tray and bin capacity ● Load paper trays ENWW 31 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 44
with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause poor print quality, increased jams, and premature wear on the product. For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use paper - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 45
results. When using special paper or print media, be sure to set the type and size in the printer driver to obtain the best results. CAUTION: HP LaserJet products use fusers to bond dry toner particles to the paper in very precise dots. HP laser paper is designed to withstand this extreme - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 46
the wrong setting can result in unsatisfactory print quality. Always print by Type for special print media, such as labels or transparencies. Always print by Size for envelopes. 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 47
paper size and type in your print driver before printing. The printer driver only supports certain media sizes for automatic duplexing. Use the manual duplexing procedure for media sizes not available in the printer driver. Table 5-1 Supported paper and print media sizes Size Dimensions Main - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 48
paper types For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ ljp1560series or www.hp.com/support/ljp1600series. Paper type (printer driver) Plain Recycled Vellum Light Mid-weight Heavy Extra Heavy Letterhead Preprinted Prepunched Color Bond - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 49
-input tray Paper type Paper Priority input slot Envelopes Transparencies Paper Output bin Transparencies Paper Transparencies Envelopes Specifications Quantity Range: 60 g/m2 (16 lb) bond to 163 g/m2 (43 lb) bond 250 sheets of 75 g/m2 (20 lb) bond Less than 60 g/m2 (16 lb) bond to Up to - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 50
prevent multiple sheets of media from feeding through the product at one time, reducing media jams. Paper orientation for loading trays Only use media that is recommended for laser printers. See Supported paper sizes on page 35. If you are using paper that requires a specific orientation, load - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 51
other special media. Use the main-input tray for printing multiple envelopes or other special media. 1. Before loading the media, slide the media guides outward to slightly wider than the media. 2. Place the media in the tray and adjust the media guides to the correct width. ENWW Load paper trays - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 52
40 Chapter 5 Paper and print media ENWW - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 53
6 Print tasks ● Cancel a print job ● Print with Windows ENWW 41 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 54
for specific instructions about canceling a print request from the computer. If a print job is waiting in a print queue or print spooler, delete the print job there. 1. Windows XP, Windows Server 2008, and Windows Server 2003 (using the default Start menu view): Click Start, and then click Printers - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 55
drop-down lists that are in the printer driver. It also includes instructions for performing common printing tasks, such as printing on both sides, printing multiple pages on one sheet, and printing the first page or covers on different paper. Activate the printer-driver Help screens in one of the - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 56
the OK button. Save custom print settings for reuse with Windows Use a printing quick set 1. Open the printer driver, and then click the Properties or Preferences button. The Print Tasks Quick Sets drop-down list appears on all tabs except the Services tab. 2. In the Print Tasks Quick Sets drop-down - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 57
or Preferences button, and then click the Paper/ Quality tab. 2. Select a type from the Type is drop-down list. 3. Click the OK button. Select the print resolution 1. Open the printer driver, click the Properties or Preferences button, and then click the Paper/ Quality tab. 2. In the - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 58
back cover. 3. Click the OK button. Scale a document to fit page size with Windows 1. Open the printer driver, click the Properties or Preferences button, and then click the Effects tab. 2. Click the Print document on check box, and then select a size from the drop-down list. 3. Click the OK button - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 59
Print on both sides (duplex) with Windows Automatic NOTE: Automatic duplexing is only supported for the HP LaserJet Professional P1600 printer series product. The printer driver only supports certain media sizes for automatic duplexing. Use the manual duplexing procedure for media sizes not - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 60
page 13. 1. Load paper face-down in the priority input slot or in the main-input tray. 2. Open the printer driver, and then click the Finishing tab. 3. Click the Print on both sides (manually) check box. If you will bind the document along the top edge, click the Flip pages up check box. 4. Click - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 61
both sides (manually) check box. 3. In the Booklet layout drop-down list, click the Left binding or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet. 4. Click the OK button. Print multiple pages per sheet with Windows 1. Open the printer driver, click the - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 62
Select page orientation with Windows 1. Open the printer driver, click the Properties or Preferences button, and then click the Finishing tab. 2. In the Orientation area, select the Portrait or Landscape option. To print the page image upside down, select the Rotate by 180 degrees option. 3. Click - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 63
7 Manage and maintain ● Print information pages ● Use the HP Embedded Web Server ● Economy settings ● Quiet mode settings ● Manage supplies and accessories ● Clean the product ● Product updates ENWW 51 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 64
if a genuine HP print cartridge is installed) ● Ordering and recycling information To print a supplies status page, do one of the following: ● selecting Supply Status Page from the Print Information Pages drop-down on the Services tab in the Printer Preferences. ● HP LaserJet Professional P1600 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 65
. Release the go button when the ready light begins blinking. The configuration page prints. NOTE: The HP LaserJet Professional P1600 printer series supports IPv4 and IPv6. For more information, go to www.hp.com/go/ljp1600series. TIP: After you open the URL, bookmark it so that you can return - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 66
for the product when it is connected to an IP-based network. HP Smart Install tab NOTE: This tab is supported for Windows only. Use this tab to download and install the printer driver. Links Links are located in the upper-right part of the Status pages. You must have Internet access to use any - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 67
install a new print cartridge, even if there is toner supply remaining in the cartridge. Enable or disable EconoMode in any of these ways: ● In the Windows Printer Properties, open the Paper/Quality tab, and select the EconoMode option. ● In the embedded Web server (HP LaserJet Professional P1600 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 68
a quiet mode that reduces noise during printing. When quiet mode is turned on, the product prints at a slower speed. NOTE: Quiet mode reduces the product print speed, which might improve print quality. Follow these steps to enable quiet mode. 1. Open the printer properties, and then click the Device - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 69
a high number of problems with the print cartridge. ● The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the packaging differs from HP packaging). Recycle supplies To install a new HP print cartridge, follow the instructions that are included in - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 70
instructions Redistribute toner When a small amount of toner remains in print cartridge, faded or light areas might appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner. 1. Open the print-cartridge door, and then remove the print cartridge - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 71
3. Reinsert the print cartridge into the product, and then close the print-cartridge door. If the print is still light, install a new print cartridge. ENWW Manage supplies and accessories 59 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 72
Replace the print cartridge 1. Open the print-cartridge door, and remove the old print cartridge. See the recycling information inside the print-cartridge box. 2. Remove the new print cartridge from the bag. CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end. 3. - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 73
4. Gently rock the print cartridge from front to back to distribute the toner evenly inside the cartridge. 5. Insert the print cartridge in the product and close the print-cartridge door. CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 74
to complete this procedure might damage the product. 1. Open the print-cartridge door, and remove the print cartridge. CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper. 62 Chapter 7 Manage and maintain ENWW - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 75
2. Find the pickup roller. 3. Release the small, white tabs on each side of the pickup roller, and rotate the pickup roller toward the front. 4. Gently pull the pickup roller up and out. ENWW Manage supplies and accessories 63 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 76
you from installing the roller incorrectly. 6. Rotate the top of the new pickup roller away from you until both sides snap into place. 7. Insert the print cartridge in the product and close the print-cartridge door. 64 Chapter 7 Manage and maintain ENWW - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 77
with good media causes wear. The use of poor media might require more frequent replacement of the separation pad. If the product regularly pulls multiple sheets of media at a time, you might need to change the separation pad. WARNING! Before changing the separation pad, use the power switch to turn - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 78
3. Remove the separation pad. 4. Insert the new separation pad, and screw it into place. 66 Chapter 7 Manage and maintain ENWW - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 79
5. Plug the product into the wall outlet, and turn on the product. ENWW Manage supplies and accessories 67 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 80
Clean the product Clean the pickup roller If you want to clean the pickup roller before deciding to replace it, follow these instructions: 1. Unplug the power cord from the product, and then remove the pickup roller as described in Replace the pickup roller on page 62. 2. Dab a lint- - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 81
or dots on the printouts, clean the paper path. This process uses a transparency to remove dust and toner from the paper path. Do not use bond or rough paper. NOTE: For best results use a sheet of transparency. If you do not have any transparencies, you can use copier-grade media (60 to - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 82
improve the quality of the printed sheets. WARNING! Before cleaning the product, turn the product off by unplugging the power cord, and wait for the product to cool. 1. Unplug the power cord from the product. Open the print-cartridge door, and remove the print cartridge. CAUTION: Do not touch the - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 83
3. Replace the print cartridge, and close the print-cartridge door. 4. Plug the power cord into the product. Clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device. ENWW Clean the product 71 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 84
updates Firmware and software updates and installation instructions for this product are available at www.hp.com/support/ljp1560series or www.hp.com/support/ljp1600series. Click Downloads and drivers, click the operating system, and then select the download for the product. 72 Chapter 7 Manage and - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 85
8 Solve problems ● Solve general problems ● Restore factory settings ● Interpret control-panel light patterns ● Clear jams ● Solve paper-handling problems ● Solve image-quality problems ● Solve performance problems ● Solve connectivity problems ● Solve product software problems ENWW 73 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 86
suggestions. If a step resolves the problem, you can stop without performing the other steps on the checklist. Troubleshooting checklist 1. Make sure that the product ready light is on. If no lights are on, complete these steps: a. Open and then close the print-cartridge door to deactivate the Auto - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 87
the page does not print correctly, the problem is with the product hardware. Contact HP Customer Care. b. If the page prints correctly, the product hardware is working. The problem is with the computer that you are using, with the printer driver, or with the program. 9. Print a short document from - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 88
Auto-Off mode or is turned off. Press the power button to deactivate the Auto-Off mode or turn on the product 76 Chapter 8 Solve problems ENWW - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 89
backlight is on. Attention , ready , and go lights cycle. Toner light is off. NOTE: The power button backlight is on. for the product to initialize. Contact HP customer support. See Customer support on page 110. The formatter is print job. ENWW Interpret control-panel light patterns 77 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 90
is the absence of paper in the proper tray or the product is in a manual feed mode, put the proper paper in the tray and follow the onscreen instructions, or open and close the printcartridge door to resume printing. The product has experienced a continual error from which it will recover on its - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 91
initialize. If the error persists, contact HP customer support. See Customer support on page 110. The print cartridge is near the estimated end of life. Order a new print cartridge and have it ready. See Order parts, accessories, and supplies on page 104. Toner light is blinking. NOTE: The power - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 92
media does not meet HP-recommended specifications. ● The product needs to be cleaned to remove paper dust and other particles from the paper path. Loose toner might remain in the product after a media jam. This toner clears up after a few sheets print. CAUTION: If you get any toner on your clothes - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 93
an angle can damage the product. NOTE: Depending on where the jam is located, some of the following steps might not be necessary. 1. Open the print-cartridge door, and then remove the print cartridge. 2. In the main-input tray or the priority input slot, remove the media stack. ENWW Clear jams 81 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 94
3. With both hands, grasp the side of the jammed media that is most visible (this includes the middle), and carefully pull it free from the product. 4. Reinstall the print cartridge and close the print-cartridge door. 82 Chapter 8 Solve problems ENWW - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 95
Clear jams from the duplexer NOTE: Only the HP LaserJet Professional P1600 printer series has an automatic duplexer. 1. Open the print-cartridge door, and then remove the print cartridge. 2. Open the rear door. 3. Carefully grasp the jammed paper, and slowly pull it out of the product ENWW Clear - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 96
4. Close the rear door. 5. Reinstall the print cartridge and close the print-cartridge door. 84 Chapter 8 Solve problems ENWW - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 97
-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. 1. Open the print-cartridge door, and then remove the print cartridge. 2. Keep the print cartridge door open, and then with both hands, grasp the side of the jammed media that is most visible (this - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 98
the print cartridge, and then close the print-cartridge door. Clear jams from inside the product 1. Open the print-cartridge door, and remove the print cartridge. CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. 86 Chapter 8 Solve problems - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 99
2. If you can see the jammed paper, carefully grasp the jammed paper, and slowly pull it out of the product. NOTE: If you can not see the jammed paper, go to the next step. If you successfully removed the jammed paper, skip the next step. 3. Press the green tab and then open the jam-access door, - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 100
4. Reinstall the print cartridge, and then close the print-cartridge door. 88 Chapter 8 Solve problems ENWW - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 101
guides are properly adjusted. ● Check that the input tray is securely in place. ● Do not add print media into the input tray while the product is printing. ● Use only HP . ● Do not let print media stack up in the output bin. The print media type and the amount of toner used affect the output bin - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 102
perforations. Problems with feeding The paper has ragged edges. Use high-quality paper that is made for laser printers. The manual feed mode, and then print the job again. The pickup roller might be dirty or damaged. Contact HP Customer Care. See Service and support on page 105 or the support - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 103
correct the problem, contact an HP-authorized dealer or service representative. Light print or faded ● The print cartridge is nearing end of life. ● Redistribute the toner to extend the life. See Redistribute toner on page 58. ● The media might not meet Hewlett-Packard's media specifications (for - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 104
media to a lighter basis weight. ● Check the product's environment. Very dry (low humidity) conditions can increase the amount of background shading. ● The density setting might be too high. Adjust the density setting. ● Install a new genuine HP print cartridge. 92 Chapter 8 Solve problems ENWW - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 105
spot on the page, install a new genuine HP print cartridge. ● The internal parts might have toner on them. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages. ● In your printer driver, make sure the appropriate media type is selected - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 106
sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack print job again. See Quiet mode settings on page 56. ● The fuser temperature might be too high. In your printer driver, make sure the appropriate media type is selected. If the problem - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 107
media is not optimal (a small amount of toner scatter is normal for laser printing). Try a different media type setting in the printer driver, or use a different media type. ● Turn over the stack of media in the tray. ● Use media that is designed for laser printers. ● Place the product in quiet mode - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 108
Printers. -or- Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. 2. In the list of printers menu item to open the printer properties dialog box. 3. Click the Device settings tab, and then move the Print Density slider to the desired - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 109
Solve performance problems Problem Pages print but are totally blank. Pages print very slowly. Pages did not print. Cause Solution The sealing tape might still be in the print Verify that the sealing tape has been cartridges. completely removed from the print cartridges. The document might - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 110
See Print information pages on page 52. 1. Are there any physical connection problems between the workstation or file server and the product? Verify that the network cabling, connections, and router configurations are correct. Verify that the network cable lengths meet network specifications. 2. Are - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 111
correct printer drivers. 6. Are other users able to print? The problem may be workstation-specific. Check the workstation network drivers, printer drivers, Web server sections on page 54. 9. Does the product appear in HP Web Jetadmin or other management application? ● Verify network settings on the - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 112
Macintosh problems Table 8-3 Problems in Mac OS X The printer driver is not listed in the Printer Setup Utility or the Print & .6: Library/Printers/PPDs/ Contents/Resources If necessary, reinstall the software. See the getting started guide for instructions. The Postscript Printer Description (PPD - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 113
. ● Mac OS X v10.5 and v10.6: Library/Printers/PPDs/ Contents/Resources The interface cable might be defective or of poor quality. Reinstall the software. See the getting started guide for instructions. Replace the interface cable with a high-quality cable. A print job was not sent to the product - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 114
the product does not appear in the Printer Setup Utility or Print & Fax list after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your Macintosh operating - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 115
A Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers ENWW 103 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 116
number RL1-1497-000CN RM1-4227-000CN Print cartridges Item HP LaserJet print cartridge Description Standard-black print cartridge Part number See one the following items to determine the print cartridge part number. ● The print cartridge ● The supplies status page ● The help navigation page ● On - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 117
B Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● End User License Agreement ● Customer self-repair warranty service ● Customer support ● Repack the product ENWW 105 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 118
refund of the purchase price upon prompt return of the product. HP products may contain remanufactured parts equivalent to new in HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 119
environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 120
an imaging or printing product (for example, if the Software is a printer driver, firmware, or add-on), the HP Software may only be used with such product ("HP Product"). Additional restrictions on Use may appear in the User Documentation. You may not separate component parts of the HP Software for - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 121
applicable law. 7. CONSENT TO USE OF DATA. HP and its affiliates may collect and use technical information you provide in relation to (i) your Use of the Software or the HP Product, or (ii) the provision of support services related to the Software or the HP Product. All such information will be - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 122
.hp.com/support/ljp1560series or www.hp.com/support/ ljp1600series Get support for products used with a Macintosh computer www.hp.com/go/macosx Download software utilities, drivers, and electronic information www.hp.com/go/ljp1560series or www.hp.com/go/ ljp1600series Order additional HP service - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 123
engine and other parts with toner. To prevent damage to the print cartridge, avoid touching the roller on it, and store the print cartridge in its original , include print samples and 50 to 100 sheets of paper or other print media that did not print correctly. 4. In the U.S., call HP Customer Care - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 124
112 Appendix B Service and support ENWW - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 125
C Specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Environmental specifications ENWW 113 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 126
Table C-1 Physical specifications1 Specification HP LaserJet Professional P1560 printer series HP LaserJet Professional P1600 printer series Product weight 5.9 kg (13.0 lb) 6.5 kg (14.3 lb) Product height Product depth minimum 245 mm (9.65 in) 239 mm (9.41 in) 245 mm (9.65 in - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 127
D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Safety statements ENWW 115 - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 128
a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are installed and used in accordance with the instructions, it may cause harmful interference to radio : Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 129
and instructions are included in every new HP LaserJet print cartridge and supplies package. You help reduce the toll on the environment further when you return multiple cartridges together rather than separately. HP is committed to providing inventive, high-quality products and services that - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 130
The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (more than one cartridge) 1. Package each HP LaserJet print cartridge in its original box - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 131
your country/region for information on how to return your HP LaserJet printing supplies. Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide. This product is suitable for the use of recycled paper - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 132
● HP's end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizenship/environment. 120 Appendix D Regulatory information ENWW - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 133
83714-1021, USA declares, that the product Product Name: HP LaserJet Professional P1566/P1606 printer series Regulatory Model:2) Product Options: Toner Cartridges: BOISB-0902-00 All CE278A conforms to the following Product Specifications: SAFETY: IEC 60950-1:2001 / EN60950-1: 2001 +A11 IEC - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 134
1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 135
statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet Professional P1566, P1606dn, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 136
Substances Table (China) Restriction on Hazardous Substances statement (Turkey) Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur 124 Appendix D Regulatory information ENWW - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 137
, output jams, clearing 85 bins, output capacity 37 features 4 blank pages troubleshooting 97 C cables USB, troubleshooting 97 Canadian DOC regulations 122 canceling printing 42 canceling a print request 42 cartridges non-HP 57 part numbers 104 recycling 57, 117 storage 57 warranty 107 cautions iii - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 138
100 problems, troubleshooting 100 removing software 18 resize documents 21 support 110 supported operating systems 18 USB card, troubleshooting 102 Macintosh driver settings custom-size paper 21 main-input tray capacity 37 managing network 29 material restrictions 119 Material Safety Data Sheet - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 139
42 PCL drivers universal 11 physical specifications 114 pickup roller change 62 clean 68 ports troubleshooting Macintosh 102 types included 4 power consumption 114 troubleshooting 74 presets (Macintosh) 21 print cartridges non-HP 57 part numbers 104 recycling 57, 117 redistributing toner 58 storage - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 140
print cartridges 107 product 106 Web server, embedded 53 Web sites customer support 110 fraud reports 57 Macintosh customer support 110 Material Safety Data Sheet (MSDS) 119 ordering supplies 103 universal print driver 11 Windows driver settings 13 problem-solving issues 100 universal print driver - HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 141
- HP CE749A | HP LaserJet Professional P1560 and P1600 Printer series - User Guide - Page 142
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