HP CE991A HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use
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- HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 1
LASERJET ENTERPRISE 600 M601, M602, AND M603 SERIES PRINTER User Guide - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 2
- HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 3
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer User Guide - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 4
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 5
this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 6
iv Conventions used in this guide ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 7
Table of contents 1 Product basics ...1 Product comparison ...2 HP LaserJet Enterprise 600 M601 models 2 HP LaserJet Enterprise 600 M602 models 3 HP LaserJet Enterprise 600 M603 models 4 Environmental features ...5 Accessibility features ...6 Product views ...7 Front view ...7 Rear view ...8 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 8
Troubleshooting menu 31 Device Maintenance menu ...32 Backup/Restore menu 32 Calibrate/Cleaning menu 32 USB Firmware Upgrade menu 33 Service menu ...33 3 Software for Windows 35 Supported operating systems and printer drivers for Windows 36 Select the correct printer driver for Windows 37 HP - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 9
panel 66 Manually configure IPv6 TCP/IP parameters from the control panel 67 Link speed and duplex settings 68 6 Paper and print media 69 Understand paper use ...70 Special paper guidelines 70 Change the printer driver to match the paper type and size in Windows 72 Supported paper sizes - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 10
supplies 95 Print-cartridge storage 95 HP policy on non-HP print cartridges 95 HP anticounterfeit Web site 95 Replacement instructions ...97 Replace the print cartridge 97 Replace staples ...99 Perform preventive maintenance 100 Reset the maintenance-kit counter 100 Solve problems with print - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 11
Basic print tasks with Windows 109 Open the printer driver with Windows 109 Get help for any printing Manually print on both sides with Windows 116 Automatically print on both sides with Windows 117 Print multiple pages per sheet with Windows 119 Select page orientation with Windows 120 Use HP - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 12
tab 149 Troubleshooting tab 149 Security tab 150 HP Web Services tab 150 Networking tab 150 Other Links list 150 Use HP Web Jetadmin software 151 Product security features ...152 Security statements 152 IP Security 152 Secure the HP Embedded Web Server 152 Encryption support: HP Encrypted - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 13
problems ...167 Self help ...168 Solve problems fuser sheet tray 187 Clear jams from the optional envelope feeder 189 Clear jams from the top-cover and print-cartridge areas 190 Change jam recovery 192 Improve print quality ...193 Select a paper type 193 Use paper that meets HP specifications - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 14
a cleaning page 194 Check the print cartridge 194 Use the printer driver that best meets your printing needs 196 The product does not print or it prints slowly 197 The product does not print 197 The product prints slowly 198 Solve walk-up USB printing problems 199 The Retrieve From USB menu - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 15
212 HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement 214 Data stored on the print cartridge 215 End User License Agreement 216 Customer self-repair warranty service 219 Customer support ...220 Repack the product ...221 Appendix C Product specifications 223 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 16
VCCI statement (Japan 234 Power cord instructions 234 Power cord statement (Japan 234 EMC statement (China 235 EMC statement (Korea 235 EMI statement (Taiwan 235 Product Stability ...235 Laser statement for Finland - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 17
1 Product basics ● Product comparison ● Environmental features ● Accessibility features ● Product views ENWW 1 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 18
Product comparison HP LaserJet Enterprise 600 M601 models M601n printer CE989A M601dn printer CE990A ● Prints up to 45 pages per minute (ppm) on Letter size paper and 43 ppm on A4 size paper ● Embedded HP Jetdirect networking ● Contains 512 megabytes (MB) of random access memory (RAM). Expandable - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 19
module (DIMM) slot ● Tray 2 holds up to 500 sheets ● Walkup USB printing port ● 500-sheet face-down output bin ● Hardware interface pocket ● 100-sheet face-up output bin Has the same features as the HP LaserJet Enterprise 600 M602n printer, plus the following: ● Duplex-printing accessory for - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 20
the same features as the HP LaserJet Enterprise 600 M603n printer, plus the following: ● Duplex-printing accessory for automatic printing on both sides ● Wireless network printing ● One additional 500-sheet input tray (Tray 3) ● 250 GB HP Encrypted High Performance Hard Disk (replaces the 4 GB solid - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 21
by printing two or more pages of a document side-by-side on one sheet of paper. Access this feature through the printer driver. Recycling Reduce waste by using recycled paper. Recycle print cartridges by using the HP return process. Energy savings Save energy by initiating sleep mode for the - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 22
Accessibility features The product includes several features that aid you with accessibility issues. ● Online user guide that is compatible with text screen-readers. ● Print cartridges can be installed and removed by using one hand. ● All doors and covers can be opened by using one hand. ● Paper can - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 23
Product views Front view 1 2 3 4 5 6 7 1 Top output bin 2 Control panel (the M602 and M603 models include a numeric keypad) 3 Top cover (provides access to the print cartridge) 4 Walkup USB printing port 5 Tray 1 (pull to open) 6 On/off button 7 Tray 2 ENWW Product views 7 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 24
Rear view 5 1 2 4 3 1 Rear output bin (pull to open) 2 Duplex accessory cover (remove this to install the duplex printing accessory) 3 Interface ports 4 Right cover (provides access to the DIMM slot) 5 Hardware integration pocket (M602 and M603 models only) 8 Chapter 1 Product basics - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 25
Interface ports 1 2 3 4 5 1 RJ-45 Network connection 2 Power connection 3 Host USB connection, for adding fonts and other third-party solutions (this connection might have a removable cover) 4 Slot for a cable-type security lock 5 Hi-speed USB 2.0 connection, for connecting directly to a computer - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 26
10 Chapter 1 Product basics ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 27
2 Control panel menus ● Control-panel layout ● Retrieve Job from USB menu ● Retrieve Job from Device Memory menu ● Supplies menu ● Trays menu ● Administration menu ● Device Maintenance menu ENWW 11 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 28
tree or backs up one numeric entry Opens and closes the menus. ● On: The product is online and ready to accept data to print. ● Off: The product cannot accept data because it is offline (paused) or has experienced an error. ● Blinking: The product is going offline. The product stops processing the - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 29
Function 11 Attention light ● On: The product has experienced a problem. See the control-panel display. ● Off: The product is Transaction Access Retrieval) button NOTE: This item is not included for the M601 models. 13 Backspace button Returns values to their defaults and exits the help - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 30
must enable this feature by using the control-panel menus or the HP Embedded Web Server before it can be used. To enable this sub menu, and then select the Enable option. To enable this feature by using the HP Embedded Web Server, click the Print tab. To display: At the product control panel, - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 31
Retrieve Job from Device Memory menu To display: At the product control panel, press the Home button, and then select the Retrieve Job from Device Memory menu. First level All Jobs (With PIN) All Jobs (No PIN) Second level Print Print and Delete Delete - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 32
to continue Low Threshold Settings Continue* 1-100% Default values for the CE390A cartridge: ● M601 = 8% ● M602 = 11% ● M603 = 20% Default values for the CE390X cartridge: ● M602 = 5% Maintenance Kit Very Low Settings ● M603 = 9% Stop Prompt to continue Supply Messages Low Message - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 33
(*) indicate the factory default setting. Table 2-2 Trays menu First level Second level Values Manage Trays Use Requested Tray Exclusively* Manually Feed Prompt First Always* Size/Type Prompt Unless Loaded Display* Use Another Tray Alternative Letterhead Mode Duplex Blank Pages Do Not - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 34
Administration menu Reports menu To display: At the product control panel, press the Home button, select the Administration menu, and then select the Reports menu. Table 2-3 Reports menu First level Configuration/Status Pages Other Pages Second level Administration Menu Map Configuration Page - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 35
Paper Types Adjust Tray Print Test Page X1 Shift Y1 Shift X2 Shift Y2 Shift Select from a list of paper types that the product supports. The available options are the same for each paper type. Print Mode Resistance Mode Restore Modes Humidity Mode Values Select values from the lists - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 36
(continued) First level Second level Third level Optimize Line Detail Fourth level Resolution Restore Optimize Quiet Mode Jam Recovery REt Economode Toner Density Manage Stored Jobs Quick Copy Job Storage Limit Quick Copy Job Held Timeout Default Folder Name Values Normal* Alternate - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 37
the General Print Settings menu. In the following table, asterisks (*) indicate the factory default setting. Table 2-6 Print Settings menu First level Second level Values Manual Feed Enabled Courier Font Disabled* Regular* Wide A4 Dark Enabled Print PS Errors Disabled* Enabled Print - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 38
Source Font Number Font Pitch Font Point Size Symbol Set Append CR to LF Suppress Blank Pages Media Source Mapping Values Auto* PCL PS PDF Range: 5 - 128 Default = 60 Portrait* Landscape Internal* USB Range: 0 - 110 Default = 0 Range: 0.44 - 99.99 Default = 10.00 Range: 4.00 - 999.75 Default - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 39
Default Custom Paper Size Output Bin Sides 2-Sided Format Edge-To-Edge Second level Unit of Measure X Dimension Y Dimension Values Select from a list of sizes that the product supports. Inches mm Select from a list of available output bins. 1-sided* 2-sided Book-style* Flip-style Enabled Disabled - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 40
Maintenance Kit Third level Values Very Low Settings Low Threshold Settings Very Low Settings Low Threshold Settings Stop Prompt to continue Continue* 1-100% Default values for the CE390A cartridge: ● M601 = 8% ● M602 = 11% ● M603 = 20% Default values for the CE390X cartridge: ● M602 = 5% ● M603 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 41
level Second level Supply Messages Low Message Level Gauge Reset Supplies New Maintenance Kit Third level Values On* Off On* Off No Yes Manage Trays Trays menu First level Values Use Requested Tray Exclusively* Manually Feed Prompt First Always* Size/Type Prompt Unless Loaded - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 42
Stapler/Stacker Settings menu To display: At the product control panel, press the Home button, select the Administration menu, and then select the Stapler/Stacker Settings menu. In the following table, asterisks (*) indicate the factory default setting. Table 2-10 Stapler/Stacker Settings menu - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 43
Enable Host Name IPV4 Settings Third level Fourth level Values Yes No* On* Off Config Method Manual Settings IP Address NOTE: This menu is available only if you select the Manual option under the Config Method menu. Subnet Mask Default Gateway Default IP DHCP Release Bootp DHCP* Auto - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 44
Primary DNS Secondary DNS IPSEC 802.1X Reset Security Embedded Tests LAN HW Test HTTP Test SNMP Test Fourth level Values No* Yes Manual Settings Off On* Enable Address Router Specified Router Unavailable* Always HTTPS Required* HTTPS Optional Keep Disable* Reset Keep* Yes No* Yes No* Yes - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 45
Table 2-13 Jetdirect Menu (continued) First level Second level Third level Data Path Test Fourth level Select All Tests Execution Time [H] Execute Ping Test Dest Type Ping Results Dest IPv4 Dest IPv6 Packet Size Timeout Count Print - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 46
Table 2-13 Jetdirect Menu (continued) First level Second level Third level Refresh Link Speed Fourth level Yes No Values Auto* 10T Half 10T Full 100TX Half 100TX Full 1000T Full 30 Chapter 2 Control panel menus ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 47
Troubleshooting menu First level Second level Third level Values Print Event Log View Event Log Print Paper Path Page Print Quality Pages Diagnostic Tests Print Fuser 1* 10 50 100 Stacking 500 Off On Manual Sensor Test Manual Tray/Bin Sensor Test Component Test Print/Stop Test Range: - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 48
Data Backup Now Export Last Backup Third level Enable Scheduling Days Between Values Enter a time Enter the number of days Insert a USB drive that contains the backup file. Calibrate/Cleaning menu To display: At the product control panel, press the Home button, select the Device Maintenance - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 49
control panel, press the Home button, select the Device Maintenance menu, and then select the USB Firmware Upgrade menu. Insert a USB storage device with a firmware upgrade bundle into the USB port, and follow the onscreen instructions. Service menu To display: At the product control panel, press - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 50
34 Chapter 2 Control panel menus ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 51
3 Software for Windows ● Supported operating systems and printer drivers for Windows ● Select the correct printer driver for Windows ● Change print job settings for Windows ● Remove the printer driver from Windows ● Supported utilities for Windows ● Software for other operating systems ENWW 35 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 52
Windows printer drivers: ● HP PCL 6 (this is the default printer driver) ● HP postscript emulation Universal Print Driver (HP UPD PS) ● HP PCL 5 Universal Print Driver (HP UPD PCL 5) ● HP PCL 6 Universal Print Driver (HP UPD PCL 6) The printer drivers include online Help that has instructions for - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 53
PCL 5 HP Universal Print Driver (UPD) The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on ENWW Select the correct printer driver for Windows - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 54
with the product, UPD operates like traditional printer drivers. It operates with a specific product. ● If you use this mode, you must install UPD separately for each computer and for each product. ● To use this mode, download UPD from the Internet. See www.hp.com/go/ upd. ● Dynamic mode allows you - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 55
box usually do not override settings anywhere else in the printing software. You can change most of the print settings here. ● Default printer driver settings: The default printer driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup, Print, or - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 56
Control Panel, and then in the category for Hardware and Sound click Printer. Windows 7: Click Start, and then click Devices and Printers. 2. Right-click the driver icon, and then select Properties or Printer properties. 3. Click the Device Settings tab. 40 Chapter 3 Software for Windows ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 57
Remove the printer driver from Windows Windows XP 1. Click Start, Control Panel, and then Add or Remove Programs. 2. Find and select the product , click Uninstall a program. 2. Find and select the product from the list. 3. Select the Uninstall option. ENWW Remove the printer driver from Windows 41 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 58
troubleshooting, and reporting of printing and imaging products. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp the HP Embedded Web Server. 2. Click the Web Services tab. 3. Select the option to enable Web Services. 42 Chapter 3 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 59
to install model scripts using the HP Jetdirect printer installer (HPPI) for UNIX. For the latest model scripts, go to www.hp.com/go/unixmodelscripts. For information, go to www.hplip.net. For drivers, go to www.hp.com/go/sap/drivers. For information, go to www.hp.com/go/sap/print. ENWW Software - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 60
44 Chapter 3 Software for Windows ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 61
4 Use the product with Mac ● Software for Mac ● Basic print tasks with Mac ● Solve problems with a Mac ENWW 45 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 62
are supported. The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Utility for use with Mac OS X computers. The HP printer PPD and PDE files, in combination with the built-in Apple PostScript printer drivers, provide - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 63
5. Click Add to create the printer queue. NOTE: For Mac OS X 10.5 and 10.6, the installation procedure should automatically configure the installed options. 6. Print a page from any program to make sure - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 64
manually configure the IP address. Install the software 1. Install the software from the CD. Click the product icon, and follow the onscreen instructions. driver and add the product to the printer pop-up menu. This method is best in most situations. If Mac OS X cannot find the HP printer driver, - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 65
Remove the printer driver from Mac operating systems You must have administrator rights to remove the software. 1. Open System Preferences. 2. Select Print & Fax. 3. Highlight the product. 4. Click the minus (-) symbol. 5. Delete the print queue, if necessary. ENWW Software for Mac 49 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 66
Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box. ● Default printer driver settings: The default printer driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup, Print, or - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 67
registration, and recycling and return information. Menu Information And Support Printer Settings Item Supplies Status Device Information File Upload Upload Fonts Update Firmware Commands Trays Configuration Economode & Toner Density Resolution Output Devices Duplex Mode Stored Jobs E-mail Alerts - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 68
. 3. In the list of printers, double-click this product. The HP Embedded Web Server opens. HP ePrint With HP ePrint , you can print anywhere HP Embedded Web Server. 2. Click the Web Services tab. 3. Select the option to enable Web Services. AirPrint Direct printing using Apple's AirPrint is supported - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 69
be connected to a network. For more information about using AirPrint and about which HP products are compatible with AirPrint, go to www.hp.com/go/airprint. NOTE: You might need to upgrade the product firmware to use AirPrint. Go to www.hp.com/go/ lj600Series_firmware. ENWW Software for Mac 53 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 70
box, and then select the size from the drop-down list. Create and use printing presets with Mac Use printing presets to save the current printer driver settings for reuse. 54 Chapter 4 Use the product with Mac ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 71
Click the OK button. Use printing presets 1. On the File menu, click the Print option. 2. Select the driver. 3. In the Presets menu, select the printing preset. NOTE: To use printer-driver default settings, select the standard option. Print a cover page with Mac 1. On the File menu, click the Print - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 72
of paper with Mac 1. On the File menu, click the Print option. 2. Select the driver. 3. Open the Layout menu. 4. From the Pages per Sheet menu, select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 5. In the Layout Direction area, select the order and placement of - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 73
on the product, you can store a job such as a personnel form, time sheet, or calendar on the product and allow other users to print the job at any another stored job already has that name. Use Job Name + (1 - 99) Replace Existing File Append a unique number to the end of the job name. Overwrite - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 74
Solve problems with a Mac See Solve product software problems with Mac on page 205. 58 Chapter 4 Use the product with Mac ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 75
5 Connect the product with Windows ● Printer sharing disclaimer ● Connect with USB ● Connect to a network with Windows ENWW 59 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 76
as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at www.microsoft.com. Connect with USB This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft). CAUTION: Do - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 77
supported networks and for instructions on configuring network parameters from software, see the HP Jetdirect Embedded Print Server Administrator's Guide. The guide comes with products in which an HP Line printer daemon (LPD) ● Intenet Printing Protocol (IPP) ● Secure IPP ● Web Services Dynamic - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 78
supported network protocols ● Internetwork Packet Exchange/Sequenced Packet Exchange (IPX/SPX) ● AppleTalk ● NetWare Directory Services (NDS) ● Bindery ● Novell Distributed Print Services via the Internet and guarantee privacy and data integrity between the client and server applications. - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 79
Install the product on a wired network with Windows Configure the IP address 1. Connect the network cable to the product and to the network. 2. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns an IP address or host name for the product. 3. At - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 80
Page HP Color LaserJet Page 1 6. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually configure the onscreen instructions. 4. When prompted, select the Connect through a wired network option. 5. From the list of available printers, select the printer that - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 81
Configure network settings with Windows View or change network settings Use the embedded Web server to view or change IP configuration settings. 1. Print a configuration page, and locate the IP address. ● If you are using IPv4, the IP address contains only digits. It has this format: xxx.xxx.xxx.xxx - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 82
the Home button. 2. Open each of the following menus: a. Administration b. Network Settings c. Jetdirect Menu d. TCP/IP e. IPV4 Settings f. Config Method g. Manual h. Manual Settings i. IP Address, Subnet Mask, or Default Gateway 3. Use the numeric keypad, or press the up arrow or the down arrow to - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 83
TCP/IP parameters from the control panel Use the control-panel Administration menus to manually set an IPv6 address. 1. At the control panel, press the Home button. 2. To enable manual configuration, open each of the following menus: a. Administration b. Network Settings c. Jetdirect Menu d. TCP/IP - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 84
Link speed and duplex settings The link speed and communication mode of the print server must match the network. For most situations, leave the product in Auto mode. Incorrect changes to the link speed and duplex settings might prevent the product from communicating with other network devices. If - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 85
6 Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size in Windows ● Supported paper sizes ● Supported paper types ● Tray and bin capacity ● Load paper trays ● Configure trays ● Select an output bin ENWW 69 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 86
product supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in the printer driver to obtain the best results. CAUTION: HP LaserJet products use fusers to bond dry toner particles - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 87
paper that is ● Do not use paper that is heavier approved for use in laser printers than the recommended media and meets the weight specifications specification for this product unless for this product. it is HP paper that has been approved for use in this product. ● Use only glossy or - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 88
Change the printer driver to match the paper type and size in Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 89
, select the correct paper size and type in the printer driver before printing. Table 6-1 Supported paper and print media sizes Size and dimensions Tray 1 Tray 2 and the optional 500sheet trays Optional 1,500-sheet tray Optional envelope feeder Optional duplexer Optional stacker and stapler - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 90
Table 6-1 Supported paper and print media sizes (continued) Size and dimensions Tray 1 Tray 2 and the optional 500sheet trays Optional 1,500-sheet tray Optional envelope feeder Optional duplexer Custom 76 x 127 mm to 216 x 356 mm (3.0 x 5.0 in to 8.5 x 14 in) Custom 148 x 210 mm to 216 x - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 91
paper types For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ lj600Series. Supported paper types for input options Paper type Any Type Plain Light 60-74g Cardstock 176-220g Transparency Labels Letterhead Preprinted Prepunched Colored Rough - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 92
Supported paper types for output options Paper type Any Type Plain Light 60-74g Cardstock 176-220g Transparency Labels Letterhead Preprinted Prepunched Colored Rough Bond Recycled HP EcoSMART Lite Envelope Standard top bin (facedown) Rear bin (face- Optional up) duplexer Optional stacker or - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 93
stacker Optional stapler/stacker Paper Paper Optional 5-bin mailbox Paper ENWW Specifications Quantity Range: 60 g/m2 (16 lb) bond to 200 g/ 60 g/m2 (16 lb) bond to 135 g/m2 (36 lb) bond Equivalent to 500 sheets of 75 g/m2 (20 lb) bond Maximum 0.13 mm (0.005 in) thick Maximum stack height - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 94
Load paper trays Load Tray 1 NOTE: The product might print at a slower speed when using Tray 1. CAUTION: To avoid jams, do not load trays while the product is printing. Do not fan the paper. Fanning can cause misfeeds. 1. Open Tray 1. 2. Pull out the tray extension. 78 Chapter 6 Paper and print - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 95
the paper fits under the tabs and below the maximum-height indicators. 2 4. Adjust the side guides so that they lightly touch the paper stack but do not bend the paper. 2 Load Tray 2 or an optional 500-sheet tray CAUTION: To avoid jams, do not load trays while the product is printing. CAUTION - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 96
the correct paper size. 3. Pinch the release lever that is located on the rear paper guide and slide it to the correct paper size. 4. Load the paper into the tray. Make sure that the stack is flat at all four corners - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 97
. Fanning can cause misfeeds. 1. Press the release and open the door of the 1,500-sheet tray. 2. If paper is in the tray, remove it. When paper is in the tray, the guides cannot be adjusted. 3. Pinch the guides at the front of the tray and slide them to the correct paper size. ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 98
time. Do not divide reams into smaller sections. 5. Make sure that the height of the stack does not exceed the maximum-height indicators on the guides and that the front edge of the stack is aligned with the arrows. 6. Close the door on the tray. 82 Chapter 6 Paper and print media - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 99
if a stapler/stacker is installed, the product alters the way the images for each page are arranged. If you are using paper that requires a specific orientation, load it according to the information in the following table. Tray Tray 1 Single-sided printing, Duplex printing, no no stapler/stacker - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 100
Load envelopes Load envelopes into Tray 1 or the optional envelope feeder with the front of the envelope facing up, and the short, postage-edge leading into the product. 84 Chapter 6 Paper and print media ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 101
specify a particular tray or paper type for a print job through the printer driver or a software program and the tray is not configured to match the arrow to highlight the correct unit of measure. Then set the X and Y dimensions by using the numeric keypad or by pressing the up arrow or the down - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 102
arrow or the down arrow to highlight the size or type. If you select a custom size, select the unit of measure, and then set the X dimension and the Y dimension. 5. Press the OK button to save your selection. 86 Chapter 6 Paper and print media ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 103
Select an output bin The product has four output locations: the top (standard) output bin, the rear output bin, the optional stacker or stapler/stacker, and the optional 5-bin mailbox. Print to the top (standard) output bin The top output bin collects paper face-down, in the correct order. The top - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 104
The optional stacker or optional stapler/stacker can hold up to 500 sheets of paper (20-lb paper). The stacker accepts standard and custom in the printer driver, or at the printer control panel. Before you use the optional stacker or optional stapler/stacker, ensure that the printer driver is set - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 105
click Control Panel, and then in the category for Hardware and Sound click Printer. Windows 7: Click Start, and then click Devices and Printers. 2. Right-click the driver icon, and then select Properties or Printer properties. 3. Click the Device Settings tab. 4. In the Installable Options area, set - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 106
Job Separator Collator Each print job is sent to a different bin. Jobs are sent to an empty bin, starting with the top bin and continuing to the bottom bin. The product sorts copies of a single print job into separate bins. 4. Press the OK button to select the option. 90 Chapter 6 Paper and print - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 107
information contained herein is subject to change without notice. For the latest User Guide information go to www.hp.com/support/lj600Series_manuals. ● Print cartridge information ● Supplies views ● Manage print cartridges ● Replacement instructions ● Solve problems with print cartridges ENWW 91 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 108
Description Part numbers ● Standard-capacity print cartridge: CE390A ● High-capacity print cartridge: CE390X Accessibility ● The print cartridge can be installed and removed by using one hand. Environmental ● Recycle print cartridges by using the HP Planet Partners return and recycling program - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 109
Supplies views Print cartridge views 1 2 3 1 Print cartridge memory chip 2 Plastic shield 3 Sealing tape ENWW Supplies views 93 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 110
acceptable. The supply does not need to be replaced now unless the print quality is no longer acceptable. Print-quality problems may occur when using a supply that is at its estimated end of life. Once an HP print cartridge has reached "Very Low", HP's Premium Protection Warranty on that print - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 111
print quality begins to degrade and is no longer acceptable, consider replacing the print cartridge. NOTE: This feature is available with the PCL 6 printer driver for Windows. If you are not using that driver, you can enable the feature by using the HP Embedded Web Server. 1. On the File menu in the - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 112
might not be a genuine HP print cartridge if you notice the following: ● The supplies status page indicates that a non-HP supply is installed. ● You are experiencing a high number of problems with the print cartridge. ● The cartridge does not look like it usually does (for example, the packaging - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 113
Replacement instructions Replace the print cartridge 1. Open the top cover. 2. Remove the used print cartridge from the product. 3. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. ENWW Replacement instructions 97 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 114
panel should display the Ready message. 7. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions. 8. If you are using a non-HP print cartridge, check the product control panel for further - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 115
into the open position. Grasp the blue staple-cartridge handle and pull the cartridge out of the stapler unit. 2. Insert the new staple cartridge into the stapler unit and rotate the stapler unit toward the rear of the product until the unit snaps into place. ENWW Replacement instructions 99 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 116
when the Replace Maintenance Kit message appears on the control-panel display. The kit includes the following items: ● Fuser ● Transfer roller ● Plastic tool for removing the old transfer roller ● Eight feed rollers and four pickup rollers ● Installation instructions NOTE: The maintenance kit is - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 117
. 2. Visually inspect the print cartridge for damage. See the instructions that follow. Replace the print cartridge if necessary. 3. If printed pages have marks that repeat several times at the same distance apart, print a cleaning page. If this does not solve the problem, use the repeating defects - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 118
touch the green roller (imaging drum) on the bottom of the cartridge. Fingerprints on the imaging drum can cause print-quality problems. 4. If you see any scratches, fingerprints, or other damage on the imaging drum, replace the print cartridge. 5. If the imaging drum does not appear to be damaged - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 119
life remaining in print cartridges. It also lists the part number for the correct genuine HP print cartridge for your product so you can order a replacement print cartridge, as well as other option, and then press the OK button to print the report. ENWW Solve problems with print cartridges 103 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 120
the maintenance kit. Instructions are included with the maintenance kit. Maintenance Kit very low The maintenance kit is very low. The actual supply life remaining might vary. You do not need to replace the maintenance kit at this time unless print quality is no longer acceptable. After an HP - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 121
a different HP product. If print quality is no longer acceptable, replace the print cartridge. Used supply in use The print cartridge has been previously used. If you believe you purchased a genuine HP supply, go to www.hp.com/go/ anticounterfeit. ENWW Solve problems with print cartridges 105 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 122
106 Chapter 7 Print cartridges ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 123
8 Print tasks ● Cancel a print job with Windows ● Basic print tasks with Windows ● Use HP ePrint ● Additional print tasks with Windows ● Walk-up USB printing ENWW 107 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 124
print queue (computer memory) or print spooler, delete the job there. ◦ Windows XP, Server 2003, or Server 2008: Click Start, click Settings, and then click Printers and Faxes. Double-click the product icon to open the window, right-click the print job that you want to cancel, and then click Cancel - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 125
software programs do not have a File menu. See the documentation for your software program to learn how to open the print dialog. Open the printer driver with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 126
Get help for any printing option with Windows 1. Click the Help button to open the online Help. Change the number of print copies with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then select the number of copies. 110 Chapter 8 Print tasks ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 127
Save custom print settings for reuse with Windows Use a printing shortcut with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. ENWW Basic print tasks with Windows 111 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 128
one of the shortcuts, and then click the OK button. NOTE: When you select a shortcut, the corresponding settings change on the other tabs in the printer driver. Create printing shortcuts 1. On the File menu in the software program, click Print. 112 Chapter 8 Print tasks ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 129
2. Select the product, and then click the Properties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select an existing shortcut as a base. NOTE: Always select a shortcut before adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 130
5. Select the print options for the new shortcut. 6. Click the Save As button. 7. Type a name for the shortcut, and click the OK button. 114 Chapter 8 Print tasks ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 131
then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Click the Custom button. 5. Type a name for the custom size, specify the dimensions, and click the OK button. Select the paper type with Windows 1. On the File menu in the software program, click Print. 2. Select the - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 132
Print on both sides (duplex) with Windows Manually print on both sides with Windows NOTE: This information applies only to products that do not have an automatic duplexer. 1. On the File menu in - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 133
4. Select the Print on both sides (manually) check box. Click the OK button to print the first side of the job. 5. Retrieve the printed stack from the output bin, and place it - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 134
2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. Select the Print on both sides check box. Click the OK button to print the job. 118 Chapter 8 Print tasks ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 135
Print multiple pages per sheet with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. ENWW Basic print tasks with Windows 119 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 136
4. Select the number of pages per sheet from the Pages per sheet drop-down list. 5. Select the correct Print page borders, Page order, and Orientation options. Select page orientation with Windows 1. On the File menu in the software program, click Print. 120 Chapter 8 Print tasks ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 137
2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. In the Orientation area, select the Portrait or Landscape option. To print the page image upside down, select the Rotate by 180 degrees option. ENWW Basic print tasks with Windows 121 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 138
the product, you need the printer code, which is the segment of the product e-mail address that is before the @ symbol. NOTE: This code is valid for only 24 hours from the time you enable HP Web Services. If it expires, follow the instructions to enable HP Web Services again, and obtain a new code - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 139
Additional print tasks with Windows Print on preprinted letterhead or forms with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. ENWW Additional print tasks with Windows - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 140
4. From the Paper type drop-down list, click the More... option. 5. Expand the list of Type is: options. 124 Chapter 8 Print tasks ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 141
6. Expand the list of Other options. 7. Select the option for the type of paper you are using, and click the OK button. Print on special paper, labels, or transparencies with Windows 1. On the File menu in the software program, click Print. ENWW Additional print tasks with Windows 125 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 142
2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, click the More... option. 126 Chapter 8 Print tasks ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 143
5. Expand the list of Type is: options. 6. Expand the category of paper types that best describes your paper. NOTE: Labels and transparencies are in the list of Other options. 7. Select the option for the type of paper you are using, and click the OK button. ENWW Additional print tasks with - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 144
Print the first or last page on different paper with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 128 Chapter 8 Print tasks ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 145
4. In the Special pages area, click the Print pages on different paper option, and then click the Settings button. 5. In the Pages in document area, select either the First or Last option. 6. Select the correct options from the Paper source and Paper type drop-down lists. Click the Add button. ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 146
7. If you are printing both the first and last pages on different paper, repeat steps 5 and 6, selecting the options for the other page. 8. Click the OK button. Scale a document to fit page size with Windows 1. On the File menu in the software program, click Print. 130 Chapter 8 Print tasks ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 147
2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select the Print document on option, and then select a size from the drop-down list. ENWW Additional print tasks with Windows 131 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 148
Add a watermark to a document with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select a watermark from the Watermarks drop-down list. Or, to add a new watermark to the list, - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 149
3. Click the Finishing tab. 4. Select the Print on both sides check box. 5. In the Booklet layout drop-down list, click the Left binding or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet. ENWW Additional print tasks with Windows 133 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 150
Select output options with Windows Select an output bin with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 134 Chapter 8 Print tasks ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 151
3. Click the Output tab. 4. In the Output Bin Options area, select a bin from the Bin drop-down list. Select staple options with Windows 1. On the File menu in the software program, click Print. ENWW Additional print tasks with Windows 135 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 152
2. Select the product, and then click the Properties or Preferences button. 3. Click the Output tab. 4. In the Output Options area, select an option from the Staple drop-down list. 136 Chapter 8 Print tasks ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 153
on the product, you can store a job such as a personnel form, time sheet, or calendar on the product and allow other users to print the job at any space is needed for something else, select the Stored Job option in the driver. Create a stored job with Windows 1. On the File menu in the software - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 154
3. Click the Job Storage tab. 4. Select a Job Storage Mode option. Print a stored job Use the following procedure to print a job that is stored in the product memory. 1. At the product control panel, press the Home button. 2. Open the Retrieve Job from Device Memory menu. 3. Select your username, - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 155
can change the number of jobs that can be stored from the General Settings menu on the product control panel. Use this procedure to delete a job that is stored in the product memory. 1. At the product control panel, press the Home button. 2. Open the Retrieve Job from Device Memory menu. 3. Select - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 156
3. Click the Job Storage tab. 4. In the Job Storage Mode area, click the Quick Copy option. The requested number of copies are printed immediately, and you can print more copies from the product control panel. Permanently store a job on the product NOTE: This option is available if the optional hard - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 157
driver uses the document file name, if it is available. If the document has no file name, the driver the end of the existing name. ● Select the Replace Existing File option to overwrite a job that already has that are printed on both sides, such as brochures, set the registration for the tray before - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 158
c. Print Quality d. Image Registration e. Adjust Tray 3. Select the Print Test Page item, and then press the OK button. 4. Follow the instructions on the test page to complete the adjustment. 142 Chapter 8 Print tasks ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 159
on the front of the product. You can print the following types of files: ● .pdf ● .prn ● .pcl ● .ps ● .cht 1. Insert the USB storage accessory into try using another type of USB accessory. Because of differences in USB specifications, the product does not recognize all types of USB accessories. 2. At - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 160
144 Chapter 8 Print tasks ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 161
9 Manage and maintain ● Print information pages ● Use the HP Embedded Web Server ● Use HP Web Jetadmin software ● Product security features ● Economy settings ● Install memory and internal USB devices ● Clean the product ● Product updates ENWW 145 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 162
remaining life for the supplies; reports statistics on total number of pages and jobs processed, serial number, page counts, and maintenance information. HP provides approximations of the remaining life for the supplies as a customer convenience. The actual remaining supply levels might be different - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 163
, Mac OS, and Linux (Netscape only). Netscape Navigator 4.7 is required for HP-UX 10 and HP-UX 11. The HP Embedded Web Server works when the product is connected to an IP-based network. The HP Embedded Web Server does not support IPX-based product connections. You do not have to have Internet access - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 164
of all product events and errors. Use the HP Instant Support link (in the Other Links area on all HP Embedded Web Server pages) to connect to a set of dynamic Web pages that help you solve problems. These pages also show additional services available for the product. Usage Page Shows a summary - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 165
all trays. Troubleshooting tab Table 9-4 HP Embedded Web Server Troubleshooting tab Menu Description Reports and Tests Print a variety of reports to help you solve problems with the product. Calibrations Select an option to calibrate the product immediately. Firmware upgrade Download and - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 166
Other Links list Menu Description Product Support Connects to the support site for the product, from which you can search for help regarding various topics. HP Instant Support Connects you to the HP Web site to help you find solutions to product problems. 150 Chapter 9 Manage and maintain - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 167
, troubleshoot, and secure your printing and imaging environment - ultimately increasing business productivity by helping you save time, control costs, and protect your investment. HP Web Jetadmin updates are periodically made available to provide support for specific product features. Visit www.hp - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 168
authentication, data integrity, and encryption of network communications. For products that are connected to the network and have an HP Jetdirect print of the password and store it in a safe place. Encryption support: HP Encrypted High Performance Hard Disks (xh models only) This product includes - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 169
the encrypted hard disk, see the HP High-Performance Secure Hard Disk Setup Guide. 1. Go to www.hp.com/support. 2. Type Secure Hard Disk into the search box and click the >> button. 3. Click the HP Secure High Performance Hard Disk Drive link. 4. Click the Manuals link. Secure stored jobs You can - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 170
use less toner and decrease the cost per page. However, using EconoMode can also reduce print quality. HP does not replacing the print cartridge. NOTE: This feature is available with the PCL 6 printer driver for Windows. If you are not using that driver, you can enable the feature by using the HP - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 171
reduce power consumption when the product is inactive. You can schedule specific times of the day at which the product enters sleep mode or of the week. To set up a sleep schedule, use the HP Embedded Web Server. 1. Open the HP Embedded Web Server by entering the product IP address into the address - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 172
, or use many downloaded fonts. Added memory also gives you more flexibility in supporting job-storage features, such as quick copying. NOTE: Single inline memory modules (SIMMs) used in previous HP LaserJet products are not compatible with the product. Install product memory This product has one - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 173
2. After the configuration page has printed, turn the product off. 3. Disconnect the power cord and interface cable. 4. Remove the right-side panel by sliding it towards the rear of the product to unlatch it. ENWW Install memory and internal USB devices 157 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 174
5. Open the access door by pulling on the metal tab. 6. Remove the DIMM from the antistatic package. CAUTION: To reduce the possibility of damage caused by static electricity, always wear an electrostatic discharge (ESD) wrist strap or touch the surface of the antistatic package before handling - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 175
8. Press the DIMM straight into the slot, and press firmly. Make sure the locks on each side of the DIMM snap into place. 9. Close the access door, and press firmly until it snaps into place. 10. Reinstall the right-side panel. Align the tabs on the panel with the slots in the product, and push the - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 176
11. Reconnect the interface cable and the power cord. 12. Turn the product on. 160 Chapter 9 Manage and maintain ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 177
Now option, you can manually select the total amount of memory installed in the product in the Installable Options area. The Update Now option overwrites any existing product configuration settings. 1. Click Start. 2. Click Devices and Printers. 3. Right-click the product driver icon, and then - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 178
Check DIMM installation After installing the DIMM, make sure that the installation was successful. 1. Turn the product on. Check that the Ready light is illuminated after the product has gone through the startup sequence. If an error message appears, a DIMM might have been incorrectly installed. 2. - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 179
Install internal USB devices The product has two internal USB ports. 1. Turn the product off. 2. Disconnect the power cord and interface cable. 3. Remove the right-side panel by sliding it towards the rear of the product to unlatch it. ENWW Install memory and internal USB devices 163 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 180
4. Open the access door by pulling on the metal tab. 5. Locate the USB ports near the bottom of the formatter board. Insert the USB device into one of the ports. CAUTION: To prevent static electricity from damaging the formatter board, hold the metal access door with one hand while you insert the - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 181
7. Reinstall the right-side panel. Align the tabs on the panel with the slots in the product, and push the panel toward the front of the product until it latches into place. 8. Reconnect the interface cable and the power cord. 9. Turn the product on. ENWW Install memory and internal USB devices - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 182
2. Open the following menus: ● Device Maintenance ● Calibrate/Cleaning 3. Select the Print HP regularly updates features that are available in the product firmware. To take advantage of the most current features, update the product firmware. To download the most recent firmware upgrade, go to www.hp - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 183
● Paper feeds incorrectly or becomes jammed ● Clear jams ● Improve print quality ● The product does not print or it prints slowly ● Solve walk-up USB printing problems ● Solve connectivity problems ● Solve product software problems with Windows ● Solve product software problems with Mac ENWW 167 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 184
Web site: www.hp.com/support/lj600Series You can print these topics and keep them near the product. They are a handy reference for procedures that you perform frequently. The control panel has built-in help that guides you through several tasks, such as replacing print cartridges and clearing jams - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 185
Ensure that the paper that you are using meets specifications. 5. Print a configuration page. If the product is connected to a network, an HP Jetdirect page also prints. a. At the product the product, follow the instructions on the control panel to clear the jam. ENWW Solve problems checklist 169 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 186
CD that came with the product. You can also download the printer driver from this Web site: www.hp.com/support/ lj600Series. 9. Print a short document from a different program that has worked in the past. If this solution works, then the problem is with the program you are using. If this solution - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 187
Restore factory settings 1. At the product control panel, press the Home 2. Open the following menus: ● Administration ● General Settings ● Restore Factory Settings 3. Press the OK button. button. ENWW Restore factory settings 171 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 188
status of or problems with the messages Warning messages inform you of data and print errors. These messages instructions to resolve the issue. If the product displays an "Error" or "Attention" message, and no steps are shown to resolve the issue, turn the product off then on. Contact HP support - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 189
tray are adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without bending it. Prevent paper jams To reduce the number of paper jams, try these solutions. 1. Use only paper that meets HP specifications for this product. 2. Use paper that is not wrinkled - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 190
. Adjust the guides so they are touching the paper stack without bending it. 6. Make sure that the tray is fully inserted in the product. 7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets one at a time. 174 Chapter 10 Solve problems ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 191
the top-cover area underneath the print cartridge. When clearing jams, be very Fuser area 6 Output areas (top bin; rear bin; and optional stacker, stapler/stacker, or 5-bin mailbox) NOTE: Loose toner might remain in the product after a jam and cause temporary print-quality problems. These problems - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 192
paper, and slowly pull the paper out of the product. Loose toner might be on the sheet. Be careful not to spill it on yourself or into the product sheet has torn, or if you still cannot remove it, clear the jam from the fuser area. 3. Close the rear output bin. 4. If a jam message persists, a sheet - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 193
Carefully remove any jammed paper. 3. Close the door on the stacker or stapler/ stacker, and close the rear output bin. 4. If a jam message persists, a sheet is still jammed. Look for it in another location. Check the front of the accessory and carefully remove any jammed paper. NOTE: The output - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 194
to remove it. 2. Rotate the green cover on the end of the staple cartridge upward, and remove the jammed staple. 3. Insert the staple cartridge into the stapler unit, and rotate the stapler unit toward the rear of the product until the unit snaps into place. 178 Chapter 10 Solve problems ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 195
Clear jams from the optional 5-bin mailbox 1. Remove any paper that is in the output bins. 2. On the back of the 5-bin mailbox, open the jam-access door. 3. If the paper is jammed at the top of the 5-bin mailbox, pull it straight down to remove it. ENWW Clear jams 179 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 196
4. If the paper is jammed at the bottom of the 5bin mailbox, open the rear output bin, and then pull straight up on the paper to remove it. 5. Close the jam-access door and the rear output bin. 180 Chapter 10 Solve problems ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 197
Use this procedure only in these situations: ● Paper has jammed inside the fuser and cannot be removed from the top-cover area or the rear- output area. ● A sheet of paper has torn while you were trying to clear a jam from the fuser. 1. Turn the product off. 2. Rotate the product so the rear is - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 198
out. 7. Remove the jammed paper. If necessary, lift the black plastic guide that is located on the top of the fuser to gain access to the jammed sheet. CAUTION: Do not use a sharp or metal object to clear paper from the fuser area. You might damage the fuser. 182 Chapter 10 Solve problems ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 199
8. Push the fuser firmly into the product until the blue levers on both sides click into place. 9. Reinstall the rear output the hole inside the product. Close the rear output bin. 10. Plug the power cord into the product. 11. Replace the optional duplexer, if it was removed. ENWW Clear jams 183 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 200
12. Turn the product on. 13. If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location. Clear jams from the optional duplexer 1. Remove any paper that is on top of Tray 2. (You might need to reach inside the product.) 184 Chapter 10 Solve problems ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 201
3. Slowly pull any paper out of the optional duplexer. 4. Insert the optional duplexer into the product. 5. If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location. ENWW Clear jams 185 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 202
from Tray 1 1. Slowly pull the jammed paper out of the product. Clear jams from Tray 2 or an optional 500-sheet tray 1. Slide the tray out of the product, lift it slightly, and remove any damaged paper from the tray. 2. in the next tray or in the top-cover area. 186 Chapter 10 Solve problems ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 203
and below the maximum-height indicators. 4. Slide the tray into the product. 5. Press the OK button to clear the jam message. 6. If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location. Clear jams from the optional 1,500 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 204
. 3. Make sure that the paper does not exceed the fill marks on the paper guides, and that the front edge of the stack is aligned with the arrows. 4. Close . 6. If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location. 188 Chapter 10 Solve problems ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 205
Clear jams from the optional envelope feeder This procedure applies only to jams that occur when you are using an optional envelope feeder. 1. Remove any envelopes that are loaded in the optional envelope feeder. Lower the envelope weight and lift the tray extension up, to the closed position. 2. - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 206
Replace cartridge areas 1. Open the top cover. 2. Remove the print cartridge. CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. Cover the print cartridge with a sheet of paper while it is outside of the product. 190 Chapter 10 Solve problems - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 207
the tray area. 4. Open Tray 1 and remove the envelope accessory cover. If paper is present, remove it. 5. Rotate the paper guide to check for additional jammed paper underneath. If jammed paper is present, remove it. 6. Replace the envelope accessory cover and close Tray 1. ENWW Clear jams 191 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 208
7. Reinstall the print cartridge and close the top cover. 8. If a jam message persists, jammed paper is still in the product. Look for the menus: ● Administration ● General Settings ● Jam Recovery 3. Select the appropriate setting, and then press the OK button. 192 Chapter 10 Solve problems ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 209
quality You can prevent most print-quality problems by following these guidelines. ● Use the correct paper type setting in the printer driver. ● Use paper that meets HP specifications for this product. ● Clean the product as necessary. ● Replace print cartridges when they are reaching the end of - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 210
or bands. NOTE: If you are using a draft or EconoMode print setting, the printing might appear light. If you determine that you need to replace a print cartridge, print the supplies status page to find the part number for the correct genuine HP print cartridge. 194 Chapter 10 Solve problems ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 211
. 2. Visually inspect the print cartridge for damage. See the instructions that follow. Replace the print cartridge if necessary. 3. If printed pages have marks that repeat several times at the same distance apart, print a cleaning page. If this does not solve the problem, use the repeating defects - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 212
flash font support ● Recommended for general office printing in Windows environments ● Compatible with previous PCL versions and older HP LaserJet products based on PCL 5 Download additional printer drivers from this Web site: www.hp.com/go/lj600Series_software. 196 Chapter 10 Solve problems ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 213
HP software from the CD that came with the product. Using generic printer drivers can cause delays clearing jobs from the print queue. 5. From the list of printers disabling the firewall to see if it is the source of the problem. 7. If your computer or the product is connected to a wireless - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 214
for this product. For a list of specifications, go to this Web site: www.hp.com/support/lj600Series. 2. When you configure the product to print on some paper types, such as heavy paper, the product prints more slowly so it can correctly fuse the toner to the paper. If the paper type setting - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 215
Solve walk-up USB printing problems ● The Retrieve From USB menu does not open when you insert on a standard USB storage accessory that uses File Allocation Table (FAT) file systems. The product supports FAT12, FAT16, and FAT32 USB storage accessories. 2. If another menu is already open, close that - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 216
be trying to print a file type that the USB printing feature does not support. The product supports .pdf, .prn, .pcl, .ps, and .cht file types. 2. You for the file name that the product does not support. In this case, the product replaces the file names with characters from a different character - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 217
correctly by connecting it to another product. Replace the cable if necessary. Solve network problems Check the following items to verify that the the HP standard TCP/IP port, select the box labeled Always print to this printer, even if its IP address changes. ENWW Solve connectivity problems 201 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 218
settings, you must also change them for your network. New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct printer driver. The computer or workstation might be set up incorrectly 1. Check the network - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 219
Solve product software problems with Windows A printer driver for the product is not visible in the Printer folder 1. Reinstall the product functionality. 2. Verify that all of the cables are correctly seated and within specifications. This includes the USB and power cables. Try a new cable. 3. - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 220
then select Printer properties. d. Click the Ports tab, and then click Configure Port. e. Verify the IP address, and then click OK or Cancel. f. If the IP addresses are not the same, delete the driver, and then reinstall the driver using the correct IP address. 204 Chapter 10 Solve problems ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 221
problems with Mac ● The printer driver is not listed in the Print & Fax list ● The product name does not appear in the product list in the Print & Fax list ● The printer driver & Fax list. 3. Replace the USB or network cable with a high-quality cable. The printer driver does not automatically set up - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 222
with a USB cable, the product does not appear in the Print & Fax list after the driver is selected. Software troubleshooting ▲ Make sure that your Mac operating system is Mac OS X 10.5 or later. Hardware troubleshooting 1. Make sure that the product is turned on. 2. Make sure that the USB cable is - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 223
A Product supplies and accessories ● Order parts, accessories, and supplies ● Part numbers ENWW 207 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 224
supplies Order supplies and paper Order genuine HP parts or accessories Order through service or support providers Order using HP software www.hp.com/go/suresupply www.hp.com/buy/parts Contact an HP-authorized service or support provider. Use the HP Embedded Web Server on page 147 208 Appendix - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 225
to 15 sheets of paper. CE405A HP 5-bin mailbox Provides five output bins that you can use to sort jobs. CE997A Printer stand Provides -to-depot support is not provided under your HP product warranty. ● Parts listed as Optional self-replacement can be installed by HP service personnel at - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 226
black cartridge Mandatory CE390A HP LaserJet black print cartridge High-capacity black cartridge Mandatory NOTE: M602 and M603 models only CE390X 1,000-staple cartridge Provides three staple cartridges. Mandatory Q3216A Preventive maintenance kit Includes a replacement fuser, a transfer - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 227
B Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● Data stored on the print cartridge ● End User License Agreement ● Customer self-repair warranty service ● Customer support ● Repack the product - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 228
Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet 600 M601n, M601dn, M602n, M602dn, M602x, M603n, M603dn, M603xh DURATION OF LIMITED WARRANTY One-year return-to-bench repair warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 229
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. ENWW Hewlett-Packard limited warranty statement 213 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 230
environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 231
chips from this sampling are read and studied in order to improve future HP products. HP partners who assist in recycling this print cartridge might have access to this data, as well. Any third party possessing the print cartridge might have access to the anonymous information on the memory chip. If - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 232
Software. You may not modify the HP Software or disable any licensing or control feature of the HP Software. If this Software is provided by HP for Use with an imaging or printing product (for example, if the Software is a printer driver, firmware, or add-on), the HP Software may only be used with - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 233
applicable law. 7. CONSENT TO USE OF DATA. HP and its affiliates may collect and use technical information you provide in relation to (i) your Use of the Software or the HP Product, or (ii) the provision of support services related to the Software or the HP Product. All such information will be - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 234
© 2009 Hewlett-Packard Development Company, L.P. Rev. 04/09 218 Appendix B Service and support ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 235
you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2) HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 236
Internet support www.hp.com/support/lj600Series Get support for products used with a Macintosh computer www.hp.com/go/macosx Download software utilities, drivers, and electronic information www.hp.com/go/lj600Series_software Order additional HP service or maintenance agreements www.hp.com - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 237
and other parts with toner. To prevent damage to the print cartridge, avoid touching the roller on it, and store the print cartridge in its original packing samples and 50 to 100 sheets of paper or other print media that did not print correctly. 5. In the U.S., call HP Customer Care to request new - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 238
222 Appendix B Service and support ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 239
C Product specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Operating environment ENWW 223 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 240
specifications Table C-1 Product dimensions and weights Product model Height n and dn models 394 mm (15.5 in) x and xh models 514 mm (20.25 in) Optional 500-sheet feeder 121 mm (4.8 in) Optional 1500-sheet specifications, and acoustic emissions See www.hp.com print cartridge) 7.5° - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 241
D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of Conformity ● Safety statements ENWW 225 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 242
and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation own expense. NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 243
STAR specifications for cartridge. HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the print cartridge - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 244
The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (more than one cartridge) 1. Package each HP LaserJet print cartridge in its original box - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 245
Postal Service carrier or FedEx driver during your instructions. The U.S. Postal Service provides no-cost cartridge return transportation services under an arrangement with HP for Alaska and Hawaii. Non-U.S. returns To participate in HP HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 246
can be found at: www.hp.com/go/reach. Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/ community/environment/productinfo - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 247
● HP's end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizenship/environment. ENWW Environmental product stewardship program 231 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 248
USA Product Name: HP LaserJet Enterprise 600 M601, M602, and M603 Including: CE998A - 500-sheet paper tray Regulatory Model Number2) CF062A - Duplexer BOISB-1101-00 Product Options: ALL Print Cartridges: CE390A, CE390X conforms to the following Product Specifications: SAFETY: IEC 60950 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 249
topics only: European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQTRE / Standards Europe, 140, D-71034, Böblingen (FAX: +49-7031-14-3143) www.hp.eu/certificates USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 250
under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the other than those specified in this user guide may result in exposure to hazardous CEM ». » VCCI statement (Japan) Power cord instructions Make sure your power source is adequate for the - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 251
Do not extend more than one paper tray at a time. Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 600 M601n, M601dn, M602n, M602dn, M602x, M603n, M603dn, M603xh, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 252
HUOLTO HP LaserJet 600 M601n, M601dn, M602n, M602dn, M602x, M603n, M603dn, M603xh kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 253
Substances Table (China) Restriction on Hazardous Substances statement (Turkey) Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur ENWW Safety statements 237 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 254
238 Appendix D Regulatory information ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 255
bin, selecting 87 cartridges non-HP 95 recycling 95, 228 replacing 97 status messages 12 storage 95 warranty 214 cartridges, staple loading 99 cautions iii cleaning paper path 166, 194 product 166 clearing jams 1,500-sheet tray 187 500-sheet tray 186 duplexer 184 envelope feeder 189 fuser area 181 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 256
configuration 148 HP Web Services 150 information pages 148 network settings 150 other links list 150 print settings 149 security settings 150 troubleshooting tools 149 HP ePrint description 42, 52 HP ePrint, using 122 HP fraud Web site 95 HP Printer Utility 51 HP Universal Print Driver 37 240 - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 257
driver settings 50, 54 problems, troubleshooting 205 removing software 49 software 51 supported operating systems 46 Macintosh HP Printer Utility 51 resize documents 54 support 220 Macintosh driver settings custom-size paper 54 Job Storage 56 watermarks 55 maintenance kit using 100 maintenance kits - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 258
problems solving 173 paper size changing 72 paper sizes selecting 115 selecting custom 115 supported 73 paper types changing 72 selecting 115 paper, ordering 208 paper, special printing (Windows) 125 part numbers maintenance kits 209 memory 210 print cartridges 209 supplies 209 trays 209 PCL drivers - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 259
print settings HP Embedded Web Server 149 Print Settings menu, control panel 21 print tasks 107 printer drivers choosing 196 printer drivers (Mac) changing settings 50 settings 54 printer drivers (Windows) changing settings 39 settings 109 supported 36 printer maintenance kit using 100 printer stand - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 260
221 supported paper 73 system requirements HP Embedded Web Server 147 T Taiwan EMI statement 235 TCP/IP manually configuring IPv4 parameters 66 manually configuring IPv6 parameters 67 technical support online 220 repacking product 221 temperature specifications 224 tips iii toner cartridges. See - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 261
Safety Data Sheet (MSDS) 230 universal print driver 37 weight, product 224 Windows driver settings 39 drivers supported 36 supported operating systems 36 universal print driver 37 W walk-up USB printing 143 warnings iii warranty customer self repair 219 license 216 print cartridges 214 product - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 262
246 Index ENWW - HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 263
- HP CE991A | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Use - Page 264
*CE988-90901* *CE988-90901* CE988-90901
LASERJET ENTERPRISE 600 M601, M602, AND
M603 SERIES PRINTER
User Guide