HP CM2320nf HP Color LaserJet CM2320 MFP - User Guide

HP CM2320nf - Color LaserJet Laser Manual

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  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 1
    HP Color LaserJet CM2320 MFP Series User Guide
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 2
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 3
    HP Color LaserJet CM2320 MFP Series User Guide
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 4
    ... The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty ...Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 5
    ... ...4 Back view ...5 Interface ports ...6 2 Control panel HP Color LaserJet CM2320 control panel ...8 ... LaserJet CM2320 MFP Fax Model and HP Color LaserJet CM2320 MFP Memory-Card Model ...Supported operating systems for Windows ...28 Supported printer drivers for Windows ...28 HP Universal Print Driver ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 6
    Priority for print settings for Macintosh ...36 Change printer-driver settings for Macintosh ...36 Software ......37 Remove software from Macintosh operating systems ...37 Supported utilities for Macintosh ...37 Use features in the Macintosh printer driver ...39 Print ...39 Scan ...42 Fax (HP LaserJet ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 7
    Obtain support and product-status information ...70 Set advanced printing options ... two-sided documents automatically (HP Color LaserJet CM2320 MFP MemoryCard Model ... palette ...92 Match colors using the HP Basic Color Match tool ...92 ... color use ...94 HP ColorSphere toner ...94 HP ImageREt 3600 ...94...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 8
    ... fax ...135 Receive a fax ...145 Solve fax problems ...147 Fax error messages ...147 Fax memory ... ...153 Problems receiving faxes ...155 Performance problems ...157 13 Photo Insert a memory card ...160 ... ...165 14 Manage and maintain the product Information pages ...168 HP ToolboxFX ...170 View the HP...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 9
    ... Embedded Web server ...180 Features ...180 Use HP Web Jetadmin software ...181 Security features ... and improve image quality ...236 Solve connectivity problems ...237 Solve direct-connection problems ... (PS) errors ...242 Solve scan-to-e-mail problems ...243 Appendix A Supplies and accessories ENWW ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 10
    ... supplies ...246 Order directly from HP ...246 Order through service or support providers ...246 ... cartridge limited warranty statement ...251 Customer support ...252 Appendix C Specifications Physical specifications ... ...258 HP LaserJet print supplies ...259 Return and recycling instructions ...259 ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 11
    Country/region specific statements ...266 Laser safety ...266 Canadian DOC regulations ...266 VCCI statement (Japan) ...266 EMI statement (Korea) ...266 Laser statement for Finland ...266 EMI statement (Taiwan) ...267 Substances table (China) ...267 Index ...269 ENWW ix
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 12
    x ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 13
    1 Product basics ● ● ● Product comparison Product features Product walkaround ENWW 1
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 14
    ... Color LaserJet CM2320 MFP Fax Model HP Color LaserJet CM2320 MFP, plus V.34 fax modem ... phone line ports Color graphics display HP Color LaserJet CM2320 MFP Memory-Card Model HP... at speeds up to 19 ppm. PCL 6 printer drivers and HP postscript level 2 emulation. Tray 1 holds up to 50 sheets of print...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 15
    Product features Performance Print quality Fax (HP LaserJet CM2320 Fax Model / CM2320 Memory-.... The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text and ... more information. ● TCP/IP ◦ ◦ IPv4 IPv6 Printer driver features Interface connections Fast ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 16
    Product walkaround Front view 1 2 3 4 5 6 7 8 9 10 Optional tray 3 (standard on the HP Color LaserJet CM2320 MFP Memory-Card Model) Tray 2 Tray 1... document feeder (ADF) output bin Memory card slots (HP Color LaserJet CM2320 MFP Memory-Card Model only) Power switch 4 Chapter 1 Product basics ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 17
    Back view 11 12 13 14 15 Power connector DIMM door (for adding additional memory) Hi-Speed USB 2.0 port and network port. Fax ports (HP LaserJet CM2320 Fax Model / CM2320 Memory-Card Model only) Rear door for jam access ENWW Product walkaround 5
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 18
    Interface ports 1 2 3 Fax ports (HP LaserJet CM2320 Fax Model / CM2320 Memory-Card Model only) Network port Hi-Speed USB 2.0 port 6 Chapter 1 Product basics ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 19
    2 Control panel ● ● ● HP Color LaserJet CM2320 control panel HP Color LaserJet CM2320 MFP Fax Model and HP Color LaserJet CM2320 MFP Memory-Card Model control panel Control-panel menus ENWW 7
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 20
    HP Color LaserJet CM2320 control panel 1 2 Liquid Crystal Display OK button and navigation arrows. Use these buttons to select and confirm menu choices. Cancel button. Use this button to cancel the current menu selection. Setup button. Access the main Setup menu. Back button. Go back to the ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 21
    ...dial buttons and one shift button to support up to 8 speed dials. Fax Menu ...scan operation. 7 Email Menu button (HP Color LaserJet CM2320 MFP Fax Model ... to e-mail. Photo Menu button (HP Color LaserJet CM2320 MFP Memory-Card ... photos from the memory card. ENWW HP Color LaserJet CM2320 MFP Fax Model...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 22
    ... that provide information about the product. Use the Fax setup (HP LaserJet CM2320 Fax Model / CM2320 Memory-... for all faxes. Use the Photo setup (HP Color LaserJet CM2320 MFP Memory-Card Model ... as language, print quality, or volume levels. Use the Service menu to restore default settings, clean the ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 23
    Table 2-1 Copy setup menu (continued) Menu item Default Collation Sub-menu item On Off Default number of copies Default Reduce/Enlarge (Range: 1-99) Original=100% Legal to Letter=78% Legal to A4=83% A4 to Letter=94% Letter to A4=97% Full Page=91% Fit to page 2 pages per sheet 4 pages per sheet ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 24
    Table 2-1 Copy setup menu (continued) Menu item Advanced Sub-menu item Color Copy Lightness Contrast Sharpen Background Removal Description Enables or disables the color copy button. The default light/dark setting for copies. Possible values range from 1 to 11 with 6 being the default (no change) ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 25
    ... PCL font list PS font list PCL6 font list Color usage log Service page Sub-menu item Sub-menu item Description Prints a list of...Prints a list of all installed PCL 6 fonts. Prints out information about the color toner usage Prints out diagnostic information about calibration and color quality Table ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 26
    ... Answer mode Automatic TAM Fax/Tel Manual ● ● Automatic: The product automatically answers an incoming ... generated to alert the user of an incoming voice call. Manual : The user must press the Start Fax ... pattern (on a phone system with distinctive-ring service All Rings: The product answers any ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 27
    Table 2-4 Fax setup menu (fax models only) (continued) Menu Item Advanced setup Sub-menu item Default Fax Resolution Sub-menu item Standard Fine Superfine Photo Default lighter/ darker Fit to page On Off Sets the darkness of outgoing faxes. Shrinks faxes that are larger than Letter-size or A4-size ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 28
    Table 2-4 Fax setup menu (fax models only) (continued) Menu Item Advanced setup Sub-menu item Detect dial tone Sub-menu item On Off Billing codes On Off Extension Phone On Off Stamp faxes On Off Private receive On Off Enables the use of billing codes when set to On. A prompt will appear that asks ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 29
    ... minutes). Sets the percentage at which the control panel generates a low-toner message. Sets how the product reacts when it detects that the print cartridge ...printing in black monochrome mode. Print out a tray-specific sheet of instructions and a test page with a border that can be used to estimate ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 30
    ...if it detects an error signal. The default setting is on. The fax service log prints out the last 40 entries in ... other marks appear Prints or schedules a report that is used to troubleshoot fax transmission issues. Run Fax Test Print T.30 trace Fax Service Log Cleaning mode 18 Chapter 2 Control...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 31
    ... cleaning process removes dust and excess toner from the paper path. When selected, the product prompts ... time, this option sets the product to a mode that reduces toner smearing and dusting. The default setting ... Sub-menu item Automatic Manual Manual requires you to manually configure the IP address,...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 32
    ...to their factory defaults. Sets the link speed manually if needed. After setting the link speed,... Photo Menu buttons respectively. These are the features supported by the function specific menus Use the Fax menu... destinations to select from. Use the Email menu (HP Color LaserJet CM2320 MFP Fax Model ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 33
    Table 2-8 Fax Menu Menu item Send Sub-menu item Send a fax Redial Send fax later Fax Job status Sub-menu item Description Send a fax. On screen prompts guide the process. Redial the last fax number and resend. Allows a fax to be sent at a later time and date. Displays pending fax jobs, and allows ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 34
    ... Sub-menu item Description Select an individual or group dial entry for faxing. Edits the fax phone book speed dials and group-dial entries. The product supports up to 120 phone book entries, which can be either individual or group entries. Delete a specific phone book entry. Delete all entries in ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 35
    Table 2-8 Fax Menu (continued) Menu item Fax Reports Sub-menu item Fax Confirmation Sub-menu item Never Every fax Send fax only Receive fax Include first page On Off Sets whether or not the product includes a thumbnail image of the first page of the fax on the report. Sets whether or not the ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 36
    Table 2-9 Photo Menu (continued) Menu item Easy Print Sub-menu item Individual photo All photos (#-#) A range of photos Custom Thumbnail Fast Best Options Proof Sheet Print proof sheet Scan proof sheet Print thumbnails of photos from the memory card (30 per page). Print a proof sheet or scan a ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 37
    Table 2-10 Copy Menu (continued) Menu item Light/Dark Options Optimize Copy Paper Multi-Page Copy Copy Collation Tray Select Copy 2-Sided Copy Draft Image Adjustment Lightness Contrast Sharpen Background Color Balance Grayness Specify the print quality for copies. Adjust the settings for image ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 38
    26 Chapter 2 Control panel ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 39
    ...Supported operating systems for Windows Supported printer drivers for Windows HP Universal Print Driver (UPD) Select the correct printer driver for Windows Priority for print settings ... types for Windows Remove software for Windows Supported utilities for Windows Software for other operating...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 40
    Supported operating systems for Windows The product supports the following Windows operating systems: Full software... level 3 emulation The printer drivers include online Help that has instructions for common printing... you instant access to virtually any HP LaserJet product, from any location, without...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 41
    ...When installed with this mode, UPD operates like traditional printer drivers. If you use this mode, you..., so you can discover and print to HP products in any location. Use this mode if ...installing UPD for a workgroup. To use this mode, download UPD from the Internet. See www.hp.com/go/ upd. ENWW HP ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 42
    ... CD for additional software and languages. ● ● Use the PCL 6 printer driver for the best overall performance. Use the HP PS Universal driver for printing from postscript level 2 emulation needs, or for postscript flash font support. 30 Chapter 3 Software for Windows ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 43
    ...Printer control panel settings: Settings changed at the printer control panel have a lower priority than changes made anywhere else. ● ● ● ● Change printer-driver settings for Windows To change the settings... XP Professional and Server 2003) or Printers and Other Hardware Devices (Windows...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 44
    ... Uninstall HP Color LaserJet CM2320 MFP Series, and then follow the onscreen instructions to... device documentation Gaining access to troubleshooting and maintenance tools HP ToolboxFX is installed during the...installed or configured, but you must have a supported Web browser on your computer. To gain ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 45
    ...Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating to the HP Web Jetadmin host. Other Windows ...HP Update Photosmart Essential HP Solution Center HP LaserJet Scan program and ... networks, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX....
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 46
    34 Chapter 3 Software for Windows ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 47
    4 Use the product with Macintosh ● ● Software for Macintosh Use features in the Macintosh printer driver ENWW 35
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 48
    ... Core Processor Macs are supported. Supported printer drivers for Macintosh The HP installer provides ... changes made anywhere else. ● ● ● ● Change printer-driver settings for Macintosh To change the settings .... Open Utilities, and then open Printer Setup Utility. Click on the print queue...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 49
    ... time you open a program and print. 5. On the Printers menu, click Show Info. Click ... icon in the HP LaserJet Installer folder. Follow the instructions on the computer screen. USB printer ... to the trash can. Run the uninstaller from the HP product folder. Supported utilities for Macintosh Embedded ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 50
    ... use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, click Maintain Device in HP Director. For a complete explanation of the features and functionality of the embedded Web server...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 51
    Use features in the Macintosh printer driver Print Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse. Create a printing preset ... preset that you want to use. NOTE: To use printer-driver default settings, select Factory Default....
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 52
    Use watermarks A watermark is a notice, such as "Confidential," that is printed in the background of each page of a document. 1. 2. 3. 4. 5. 6. On the File menu, click Print. Open the Watermarks menu. Next to Mode, select the type of watermark to use. Select Watermark to print a semi-...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 53
    ... face-up with the bottom edge feeding into the printer first. For all other trays, load the ...-up menu, select Manual Duplex. Click OK. Click Print. Follow the instructions in the pop-up... selected. To go to various support Web sites for this device, select an Internet Services option from the dropdown ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 54
    ... about tasks and settings described in this section, see the HP Director online Help. Scanning tasks To scan to... HP Director, and then click Scan to open the HP dialog box. Click Scan. To scan multiple ... Finish and then select the scan destinations. Fax (HP LaserJet CM2320 Fax Model / CM2320 Memory-...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 55
    ..., and then enter the cover page subject and message (optional). Click Fax. Photo In HP Director, click the Photo icon to launch the Photosmart Essential software. Use the ... photos from a memory card, edit photos, and print photos from the PC. ENWW Use features in the Macintosh printer driver 43
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 56
    44 Chapter 4 Use the product with Macintosh ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 57
    ...network operating systems USB connection Printer sharing disclaimer Supported network protocols Install ...IP settings will not be fixed for the product. Finally, the manual method to configure specific TCP/IP ...control panel, the embedded Web server, HP ToolboxFX, or HP Web Jetadmin. For additional help...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 58
    ... network operating systems The following operating systems support network printing: Full software installation ●... Server (32-bit and 64-bit) Printer driver only ● ● Linux (Web only) ... and double-click the file. Follow the installer instructions. Allow the installation process to complete, and ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 59
    ... systems and not of the HP printer drivers. Go to Microsoft at www.microsoft.com. Supported network protocols ...Microsoft-based software programs Used when DNS services are not available mDNS (multicast Domain ... LLMNR Table 5-3 Messaging and management Service name HTTP (hypertext transfer protocol)...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 60
    .... If neither a DHCP server nor a BOOTP server is present, this service allows the product to generate a unique IP address. Auto IP Install ... file on the CD and double-click the file. Follow the installer instructions. NOTE: When the installer prompts for a network address, provide the IP address ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 61
    ...You can print a configuration page from the product or HP ToolboxFX. To print the configuration page from the product,...: ● ● In the Windows system tray, double-click the HP ToolboxFX icon. On the Windows Start menu,... tab (HP ToolboxFX), you can change the following configurations Host Name Manual...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 62
    ... address The product IP address can be set manually, or it can be configured automatically via DHCP, ... can be changed by using the embedded Web server or HP ToolboxFX only. Display the IP address on... can also view the IP address in the EWS or HP ToolboxFX by selecting the Advanced Network Settings tab...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 63
    IPv4 and IPv6 settings Only the IPv4 protocol can be configured manually. The IPv4 protocol can be set from HP ToolboxFX or from the product control panel. The IPv6 protocol can be selected only from the product control panel. Link speed setting NOTE: Incorrect ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 64
    52 Chapter 5 Connectivity ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 65
    6 Paper and print media Understand paper and print media use Supported paper and print media sizes Supported paper types and tray capacity Special paper or print media guidelines Load paper and print media Configure trays ENWW 53
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 66
    ...product supports a variety of paper and other print media in accordance with the guidelines in this user guide... only HP-brand paper and print media designed for laser printers or multiuse... problems for the product, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 67
    Supported paper and print media sizes This product supports a number of paper sizes, and it adapts to various ... and type in the print driver before printing. Table 6-1 Supported paper and print media sizes Size Letter...x 9.49 inches) Tray 1 Trays 2 and 3 ENWW Supported paper and print media sizes 55
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 68
    Table 6-2 Supported envelopes and postcards (continued) Size Envelope DL Envelope C5 Envelope B5 Envelope Monarch Postcard Double postcard Dimensions 110 x 220 mm (4.33 x 8.66 inches) 162 x 229 mm (6.93 x 9.84 inches) 176 x 250 mm (6.7 x 9.8 inches) 98 x 191 mm (3.9 x 7.5 inches) 100 x 148 mm (3.94 ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 69
    Supported paper types and tray capacity Media type Paper, including the following types Plain Letterhead Color Preprinted Prepunched Recycled Same as for ... 1: single sheet only Side to be printed on faceup, with the top edge at the back of the tray ENWW Supported paper types and tray capacity 57
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 70
    ...Special paper or print media guidelines This product supports printing on special media. Use the following ...print results. CAUTION: HP LaserJet printers use fusers to bond dry toner particles... only transparencies that are approved for use in laser printers. Place transparencies on a flat surface after...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 71
    Load paper and print media Tray 1 Tray 1 holds up to 50 sheets of 75 g/m2 (20 lb) media or five envelopes, ten transparencies, or ten cards. You can use tray 1 to print the first page on media different from the remainder of the document. 1. Open tray 1. 2. If loading long sheets of media, pull ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 72
    ...1) and then load the media stack into tray 1 (callout 2). Adjust the paper guides to the size of the paper. Tray 2 or 3 Tray 2 and optional tray 3 hold up to...out of the product. 2. Slide open the paper length and width guides. ● To load Legal-size paper, extend the tray by pressing and holding...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 73
    3. Place the paper in the tray and make sure that it is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper. 4. Push down on the paper to make sure that the paper stack is below the paper limit tabs on the side of the tray. 5. Slide the ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 74
    ... When using one of the trays for specific size of paper, you can set the default size for the tray in HP ToolboxFX or from the control panel. In HP ToolboxFX, select Paper handling, and then select the size for the tray you want to set. When you select that ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 75
    7 Use product features ● ● Economy settings Fonts ENWW 63
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 76
    Economy settings Archive print Archive print produces output that is less susceptible to toner smearing and dusting. Use archive print to create documents that you...3. On the control panel, press Setup. Use the arrow buttons to select Service, and then press OK. Use the arrow buttons to select Archive...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 77
    Fonts Select fonts Use HP ToolboxFX to change product fonts by clicking the Print Settings tab, and then clicking the PCL5 page. Click Apply to save the changes. Print lists of available fonts Print lists of the fonts available from the product control panel. See Information pages on page 168. ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 78
    66 Chapter 7 Use product features ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 79
    ... tasks Cancel a print job Use features in the Windows printer driver Change print-quality settings Print edge-to-edge originals NOTE: Many of the functions that are described in this chapter also can be performed by using HP ToolboxFX. For instructions, see the HP ToolboxFX online Help. ENWW 67...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 80
    ... spooler, delete the job there. ◦ Windows 2000: Go to the Printer dialog box. Click Start, click Settings, ... Click Start, click Settings, and then click Printers and Faxes. Double-click the product icon to... and then, under Hardware and Sound, click Printer. Double-click the product icon to open the ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 81
    ...File menu in the software program, click Print. Select the printer, and then click Properties or Preferences. ...Use printing shortcuts To perform the following tasks, open the printer driver and click the Printing Shortcuts tab. NOTE: In previous HP printer drivers, this feature was called Quick Sets....
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 82
    ... finishing options To perform the following tasks, open the printer driver and click the Finishing tab. ... tasks, open the printer driver and click the Services tab. How do I Obtain support information for ... Supplies Status icon. The Device Status page of the HP embedded Web server opens. Set advanced...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 83
    ...the pages. a) Open the Document Options section, and then open the Printer Features section. b) In the Print All Text as Black drop-down list, ... Enabled. a) Open the Document Options section, and then open the Printer Features section. b) In the Alternative Letterhead Mode drop-down list, select On....
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 84
    72 Chapter 8 Print tasks ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 85
    9 Copy ● ● ● ● ● ● ● Load originals Use copy Copy settings Copy a book Copy photos Copy mixed-size originals Duplex (two-sided) copy jobs ENWW 73
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 86
    ... to be copied on top of the stack. If the media is longer than letter- or A4-sized paper, pull out the ADF input tray extension to support the media. 2. Slide the stack into the ADF until it does not move any farther. Document loaded appears on the control-panel display. 74 Chapter 9 Copy ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 87
    3. Adjust the media guides until they are snug against the media. Flatbed glass NOTE: The maximum media size for flatbed copying is letter. Use the ADF for copying media larger than letter. 1. 2. 3. Make sure that the automatic document feeder (ADF) contains no media. Lift the flatbed scanner ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 88
    Use copy One-touch copy 1. 2. 3. Load the document into the automatic document feeder (ADF) input tray or onto the flatbed scanner. Press Start Copy Black or Start Copy Color on the product control panel to start copying. Repeat the process for each copy. Multiple copies You can make from 1 to 99 ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 89
    Reduce or enlarge copies Reduce or enlarge copies for the current job 1. On the product control panel, press Reduce/Enlarge. -orOn products with a graphic display, press Copy Menu, and then choose Size. 2. Select the size to which you would like to reduce or enlarge the copies in this job. NOTE: If...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 90
    Full Page=91% Fit to page 2 pages/sheet 4 pages/sheet Custom: 25-400% NOTE: When using the Fit to page setting, copy from the flatbed scanner only. After selecting the 2 pages/sheet or 4 pages/sheet option, you must select the page orientation (portrait or landscape). Change the copy-...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 91
    Color copies or black and white copies (Mono) 1. 2. 3. 4. 5. 6. On the product control panel, press Setup, and then press OK. Use the arrow buttons to select Copy setup, and then press OK Use the arrow buttons to select Advanced, and then press OK Use the arrow buttons to select Color Copy, and ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 92
    ... returns to the default settings. To immediately return to the default settings, press Cancel. Print or copy edge-to-edge NOTE: The printed or copied page has a border of approximately 4 mm (1/6 of an inch). The product does not support edge-to-edge printing or copying. 80 Chapter 9 Copy ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 93
    Considerations for printing or scanning documents with cropped edges: ● ● When the original is smaller than the output size, move the original 4 mm (1/6 inch) away from the bottom and right edges of the scanner glass. Recopy or scan in this position. When the original is the size of the desired...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 94
    Change the media size and type for the current job NOTE: Change the default media size and type settings to change the media size and type. 1. On the product control panel, press Copy Features. -orFor products with a graphical display, press Copy Menu, then use the arrow keys to select Options, and...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 95
    Copy a book 1. Lift the lid and place the book on the flatbed scanner with the page that you want to copy at the upper-left corner of the glass. 2. Gently close the lid. ENWW Copy a book 83
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 96
    3. Gently press down on the lid to press the book to the flatbed scanner surface. CAUTION: Pressing on the flatbed cover with too much force can break the lid hinges. 4. Press Start Copy. Copy photos NOTE: Photographs should be copied from the product flatbed scanner, not from the automatic ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 97
    ...copies of mixed-size originals. Do not use the ADF. Duplex (two-sided) copy jobs Copy two-sided documents automatically (HP Color LaserJet CM2320 MFP Memory-Card Model only) Make two-sided copies from one-sided documents 1. Load the documents to be...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 98
    Make two-sided copies from two-sided documents 1. Load the documents to be copied into the automatic document feeder (ADF) input tray with the first page facing up, and with the top of the page leading into the ADF. 2. 3. 4. 5. 6. On the product control panel, press Copy Menu. Use the arrow ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 99
    Copy two-sided documents manually Set the multiple-page flatbed copy setting The multiple-page flatbed copy setting must...the selection. NOTE: The factory-set default for automatic copy collation is On. Copy two-sided documents manually (HP Color LaserJet CM2320 MFP Memory-Card Model only) 1. Load the...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 100
    88 Chapter 9 Copy ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 101
    10 Color for Windows ● ● ● Manage color Match colors Advanced color use ENWW 89
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 102
    ... in a document. For more information, see your printer driver online Help. NOTE: Automatic ... in Grayscale Select the Print in Grayscale option from the printer driver to print a color document in black ..., graphics, and photographs. To gain access to the manual color options, from the Color tab, select...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 103
    ...(grays and black) by combining all four toner colors. This method produces smoother gradients and... Web Consortium (http://www.w3.org). Vivid instructs the product to increase the color saturation in the midtones....product to manage the color space. None sets the printer to print RGB data in raw device ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 104
    ... on your monitor Print media Printer colorants (inks or toners, for example) Printing process (... basic colors in a Microsoft Office program. 1. 2. 3. In HP ToolboxFX, select the Help folder. In the Color ..., you must download it from the Web through HP ToolboxFX or the software CD that came with your ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 105
    ...is also created. Use the following procedure to download the HP Basic Color Match tool through HP ...downloaded and installed, it can be run from the desktop icon or from HP ToolboxFX (click the Help folder, and then ... and then Basic Color Match). The tool guides you through selecting colors. All color...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 106
    ... for the experienced professional. HP ColorSphere toner HP designs the print system (printer, print ... for each object. In the Windows environment, the Automatic and Manual color options are on the Color tab ...-blue (sRGB) is a worldwide color standard that HP and Microsoft developed as a common color ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 107
    The latest versions of Adobe PhotoShop®, CorelDRAW®, Microsoft Office, and many other programs use sRGB to communicate color. Because it is the default color space in Microsoft operating systems, sRGB has been adopted broadly. When programs and devices use sRGB to exchange color information, ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 108
    96 Chapter 10 Color for Windows ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 109
    11 Scan Load originals for scanning Use scan Scan settings Scan a book Scan a photo ENWW 97
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 110
    ... to be copied on top of the stack. If the media is longer than letter- or A4-sized paper, pull out the ADF input tray extension to support the media. 2. Slide the stack into the ADF until it does not move any farther. Document loaded appears on the control-panel display. 98 Chapter 11 Scan ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 111
    3. Adjust the media guides until they are snug against the media. Flatbed scanner NOTE: The maximum media size for flatbed scanning is A4. For media larger than A4, use the ADF. 1. 2. 3. Make sure that the automatic document feeder (ADF) contains no media. Lift the flatbed scanner cover. Place the...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 112
    ... be performed in the following ways Scan from the computer by using HP LaserJet Scan (Windows) Scanning by using HP Director (Macintosh). See Scan on page 42. .... Use the Scan feature ● ● ● Scanning from the product control panel is only supported with a full software installation. ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 113
    ... menu under the Scan menu on the control panel. Use HP LaserJet Scan to program the folder, e-mail, and ...click Programs (or All Programs in Windows XP), click HP, click the product, click Scan, and then ...click Programs (or All Programs in Windows XP), click HP, click the product, click Scan, and then ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 114
    ...(ADF) input tray, with the top of the document forward, and adjust the media guides. -orLift the flatbed scanner lid and load the original that is to be.... In this case, you will need to use the IP address for the SMTP gateway or manually program the DNS server's IP address in the initial setup or in ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 115
    7. 8. 9. Select Yes or No to indicate whether you would like to change the subject line for each e-mail. Select Yes or No to indicate whether you would like to add a Reply To address for each e-mail sent. Press OK to complete the e-mail configuration process. Send a scanned document to an e-mail ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 116
    ... used. Otherwise the flatbed is scanned. Only single-page scanning is supported from the flatbed. The following scan settings used are for a default ...created for each page scanned. Scanned images are saved to a directory named "HP" at the root level of the memory card. The first scanned...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 117
    ... to preview the scanned images or document pages in the HP Scanning window, you can adjust ... the original in the device. Look for the icons on the device to guide you in proper placement of the original. NOTE:..., scanning will occur from the scanner glass. 2. Select HP Color LaserJet CM2320 MFP Series ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 118
    .... Select a scan shortcut that defines the settings for the type of original that you are scanning and the scan destination that you want. Click Scan. If the HP Scanning window is displayed, adjust the images as you want, and then click Finish. Cancel scan To cancel a scan job, use one of the ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 119
    Scan settings Scan file format The file format of a scanned document or photo depends on the scan type as well as the object being scanned Scanning a document or a photo to a computer results in the file being saved as a .TIF file. Scanning a document to e-mail results in the file being saved as a...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 120
    Resolution and color guidelines The following table describes the recommended resolution and color settings for different types of scan jobs. Intended use Fax E-mail Recommended resolution 150 ppi 150 ppi Recommended color settings Edit text Print (graphics or text) 300 ppi 600 ppi for complex ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 121
    Scan a book 1. Lift the lid and place the book on the flatbed scanner with the page that you want to copy at the upper-left corner of the glass. 2. Gently close the lid. ENWW Scan a book 109
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 122
    3. Gently press down on the lid to press the book to the flatbed scanner surface. CAUTION: Pressing on the flatbed cover with too much force can break the lid hinges. 4. Scan the book by using one of the scanning methods. 110 Chapter 11 Scan ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 123
    Scan a photo 1. Place the photo on the flatbed scanner with the picture-side down and the upper-left corner of the photo in the upper-left corner of the glass. 2. 3. Gently close the lid. Scan the photo by using one of the scanning methods. ENWW Scan a photo 111
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 124
    112 Chapter 11 Scan ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 125
    ... Setup Change fax settings Use fax Solve fax problems NOTE: Many of the functions that are described in this chapter also can be performed by using HP ToolboxFX or the...server. For more information, see the HP ToolboxFX online Help or Embedded Web server on page 180. For information ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 126
    ... of up to 400 fax pages Fax forwarding Delayed sending of faxes Ring features: Configure rings to answer and distinctive ring compatibility (service required through local telecommunications company) Fax confirmation report Junk fax blocking Fax security Eight cover page templates available NOTE: ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 127
    ... the hardware Connect to a telephone line The product is an analog device. HP recommends using the product on a dedicated analog telephone line. For... than three devices to the telephone line. NOTE: Voicemail is not supported with this product. 1. 2. 3. 4. Unplug the power cords for all of the devices...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 128
    5. To connect a caller-ID box or a credit card scanner, plug a telephone cord into the previous device's "telephone" port. Plug the other end of the telephone cord into the caller-ID box "line" port. 6. To connect an answering machine, plug a telephone cord into the previous device's...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 129
    ... Start, and then click Programs. Click HP, click the name of the product, and then click HP Fax Setup Wizard. Follow the onscreen instructions in the HP Fax Setup Wizard to set the ... fax settings can be set from the control panel, from HP ToolboxFX, or from the embedded Web server. At the initial set...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 130
    Use the control panel to set the fax header 1. 2. 3. 4. 5. At the control panel, press Setup. Use the arrow buttons to select Fax setup, then press OK. Use the arrow buttons to select Basic setup, then press OK. Use the arrow buttons to select Fax Header, then press OK. Use the alphanumeric buttons...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 131
    ... group-dial entries are more easily programmed from HP ToolboxFX or the embedded Web server. For more ... must use the export feature in that other program. HP ToolboxFX can import contact information ... to the name in the home entry. Goldmine version 4.0 is supported. HP ToolboxFX imports the file last ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 132
    Special dialing symbols and options You can insert pauses into a fax number that you are dialing or programming to a one-touch key, speeddial entry, or group-dial entry. Pauses are often needed when dialing internationally or connecting to an outside line. ● Insert a dialing pause: Press # (Pause...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 133
    .... Manage group-dial entries Create and edit group-dial entries 1. 2. 3. 4. 5. Assign a speed-dial entry to each fax number that you want in the group. (For instructions, see Create and edit speed dials on page 120.) On the control panel, press Fax Menu. Use the arrow buttons to select Phone Book, ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 134
    3. To delete a single entry: a. b. c. Use the arrow buttons to select Delete entry, and then press OK. Use the arrow buttons to select the individual or group that you want to delete from the list on the screen. Press OK to confirm the deletion. 4. To delete all entries: a. b. Use the arrow ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 135
    Change fax settings Set the sound-volume settings Control the volume of the fax sounds from the control panel. You can make changes to the following sounds: ● ● The fax sounds that are associated with incoming and outgoing faxes The ring for incoming faxes The factory-set default for the fax-...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 136
    activated, you can dial a fax number without the dial prefix by using manual dial. For instructions, see Manual dial faxing on page 138. 1. 2. 3. 4. 5. 6. On the control panel, press Setup. Use the arrow buttons to select Fax setup, and then press OK. Use ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 137
    Set the redial-on-no-answer option If this option is turned on, the product redials automatically if the receiving machine does not answer. The factory-set default for the redial-on-no-answer option is Off. 1. 2. 3. 4. 5. On the control panel, press Setup. Use the arrow buttons to select Fax setup,...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 138
    Use this procedure to change the default resolution for all fax jobs to one of the following settings Standard: This setting provides the lowest quality and the fastest transmission time. Fine: This setting provides a higher resolution quality than Standard that is usually appropriate for text ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 139
    ... codes 1. 2. 3. 4. Load the document in the automatic document feeder (ADF) input tray or on the flatbed scanner. On the control panel, enter the phone number manually, by speed-dial, or by group-dial entry. Press Start Fax. Enter the billing code, and then press Start Fax. The fax job is sent and ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 140
    ... page 130.) Five rings or more. Two rings more than the answering machine or computer voicemail. One line with two separate numbers and a ring-pattern service Shared line (receiving both fax and voice calls) with only an attached telephone Shared line (receiving both fax and voice calls) with an ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 141
    ... mode Depending on the situation, set the product answer mode to Automatic or Manual. The factory-set default is Automatic. ● Automatic: In this answer mode, ... an incoming voice call that you must answer on an extension phone. Manual: In this answer mode, the product never answers calls. You must ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 142
    ... ring Ring-pattern or distinctive-ring service is available through some local telephone .../regions support unique ring patterns. Contact the telephone company to determine if this service ...fax to you in order to verify that the ring-pattern service is working correctly. Use autoreduction for incoming...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 143
    NOTE: Make sure that the default media size setting matches the size of the media that is loaded in the tray. 1. 2. 3. 4. 5. On the control panel, press Setup. Use the arrow buttons to select Fax setup, and then press OK. Use the arrow buttons to select Advanced setup, and then press OK. Use the ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 144
    ... setting off only if you use pulse dialing or if you have a service from your telephone company that also uses the 1-2-3 sequence. The telephone company service does not work if it conflicts with the product. 1. 2. 3. 4. 5. On the control panel, press Setup. Use ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 145
    Use fax Fax software Supported fax programs The PC fax program that came with ...fixed forms. Customize a fax cover sheet 1. 2. 3. 4. 5. 6. 7. Open the HP LaserJet Send Fax software program. In...to sending the fax. Cancel a fax Use these instructions to cancel a single fax that is currently dialing or ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 146
    ...work with the proper setup and equipment. NOTE: HP recommends discussing DSL, PBX, ISDN, and VoIP setup options with the service provider. The HP LaserJet product is an analog device ...not guarantee that the product will be compatible with all DSL service lines or providers. The DSL modem requires...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 147
    ...might be necessary to contact the PBX provider for assistance. HP does not guarantee that the product will be compatible ... Voice over internet protocol (VoIP) services are often not compatible with fax machines ... states that it supports fax over IP services. If the product experiences problems getting...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 148
    ... top-end of the stack of originals into the ADF input tray, with the media stack face-up and the first page to be copied on top of the stack. If the media is longer than Letter- or A4-sized paper, pull out the ADF input tray extension to support the media. 136 Chapter 12 Fax (fax models only) ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 149
    2. Slide the stack into the ADF until it does not move any farther. Document loaded appears on the control-panel display. 3. Adjust the media guides until they are snug against the media without restricting movement. 4. Use the alphanumeric buttons on the control panel to dial the number. -orIf ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 150
    ...Start Fax. The product starts the fax job. Manual dial faxing Usually, the product dials ...dial tones before continuing to dial. Dial manually with the automatic document feeder (ADF) 1. 2. 3. Load ... tones before continuing to dial. Dial manually with the flatbed scanner 1. On the control panel, press...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 151
    Send a fax to a group manually (ad hoc faxing) Use the following instructions to send a fax to a group of recipients that ...by adding the error, and then it proceeds to the next number in the group. Redial manually 1. 2. 3. 4. 5. Load the document into the automatic document feeder (ADF) input tray or...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 152
    6. If the product ADF sensor detects that no document is loaded into the ADF input tray, Send from flatbed scanner? appears on the control-panel display. To send the fax from the flatbed scanner, select Yes, and then press OK. After you press OK, Load page: X Press OK appears on the control-panel ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 153
    You can assign a speed dial to numbers that you use regularly. See Create and edit speed dials on page 120. If you have electronic phone books available, you might be able to use them to select recipients. Electronic phone books are generated by using third-party software programs. Send a fax by ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 154
    Send a fax from the software This section contains basic instructions for sending faxes by using the software that came ... then click Hewlett-Packard. Click HP LaserJet product, and then click ... from the product software. To send a fax by using HP Director complete the following steps: 1. 2. 3. 4. Load...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 155
    ... systems) 1. 2. 3. 4. Open a document in a third-party program. Click the File menu, and then click Print. Select the fax print driver from the printer driver drop-down list. The fax software appears. Complete one of the following procedures: ● Windows a. b. c. d. ● Enter the fax number of one ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 156
    .... For example, if you are sending a fax to a person whose device is in the manual receive mode, you can precede the fax with a voice ...the product. Dial the fax number by using the telephone keypad. When the recipient answers, instruct the person to start the fax machine. When you hear the fax tones, ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 157
    ... Phone Book. NOTE: This feature does not support undefined (ad hoc) groups. 9. Press ... codes, credit cards, or calling cards, dial manually to allow for pauses and dialing codes....internationally To send a fax to an international destination, dial manually to allow for pauses and international dialing ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 158
    CAUTION: If the Allow Fax Reprint setting is set to Off, misprinted or faded faxes cannot be reprinted. Receive faxes when fax tones are audible on the phone line If you have a telephone line that receives both fax and telephone calls, and you hear fax tones when you answer the telephone, you can ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 159
    Solve fax problems Fax error messages Alert and warning messages appear temporarily and might ... page 152). If the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came in the ... the correct port (see Perform a fax test on page 152). ENWW Solve fax problems 147
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 160
    ...If the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came ... the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came... the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 161
    ... 152). If the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came in the...). If the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came in ... the product box. No fax answer Redial pending ENWW Solve fax problems 149
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 162
    Fax memory is retained when there is a loss of power The HP Color LaserJet CM2320 MFP Series flash memory protects against data loss when a power failure ... without power applied. Fax logs and reports Use the following instructions to print fax logs and reports: Print all fax ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 163
    ... events on Every fax on Send fax only on Receive fax only Never (the factory-set default) 1. 2. 3. On the control panel, press Fax Menu. Use the arrow buttons to select Reports, and then press OK. Use the arrow buttons to select Fax Confirmation, and then press OK. ENWW Solve fax problems 151
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 164
    ...press Setup. Use the arrow buttons to select Service, and then press OK. Use the arrow buttons to select Fax Service, and then press OK. Use the arrow ... correction only if you are having trouble sending or receiving a fax, and you... Setup. Use the arrow buttons to select Service, and then press OK. Use...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 165
    ... change the setting only if you are having trouble sending a fax to or receiving a fax from a particular device... setting, and then press OK. Problems sending faxes Problem The document stops feeding in... the fax job. Change the redial-on-communicationerror setting to On. ENWW Solve fax problems 153
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 166
    Problem The product is receiving faxes but is not sending them. Cause If the product is on a digital system, the .... Solution Disable the detect-dial-tone setting. If the error persists, contact the system service provider. A poor telephone connection might exist. Try again later. The receiving fax...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 167
    ... product in order to ensure that the product functions correctly. Problem The product cannot receive faxes from an extension telephone... fax calls. The answer mode might be set to Manual. The rings-to-answer setting might not ...feature might be turned on, but you do not have the service, or you do have ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 168
    Problem The product is not answering incoming fax calls. Cause Solution A voice-messaging service might... to fax calls. Set the product answer mode to Manual. In manual mode, you must start the ... have poor print quality. The product ran out of toner while printing a fax. The fax that was sent was ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 169
    Performance problems Problem Faxes are transmitting or being received very slowly. Cause The fax might be ... sent via a digital phone line, contact the service provider. The fax is being sent via an international ... when the reports print. Adjust the product volume setting. ENWW Solve fax problems 157
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 170
    158 Chapter 12 Fax (fax models only) ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 171
    13 Photo NOTE: This section applies to memory-card model only Insert a memory card Change memory card default settings Print photos directly from the memory card Print a memory card thumbnail sheet Print and scan photos from a proof sheet ENWW 159
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 172
    ...to move other file types to your computer, and then print the files from the computer. Use the appropriate memory card slot on the HP Color LaserJet CM2320 MFP Memory-Card Model product. To find the appropriate slot, see the illustration below. 1 2 3 ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 173
    Insert and remove a memory card NOTE: The product recognizes memory cards up to 2 GB. 1. Push the memory card into the appropriate memory slot to seat it. NOTE: You can use only one memory card in the product at a time. If two or more are inserted, the product displays an error message. 2. The ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 174
    Change memory card default settings The product comes with default settings that you can change for photo printing from the product control panel. NOTE: The default settings remain as selected until you change and save them again. If you want to change the settings temporarily for a particular ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 175
    Print photos directly from the memory card Use the control panel to print directly from a memory card and to change the settings for a print job. Print individual photos from the memory card 1. 2. 3. 4. Insert the memory card into the product. The Photo Menu displays. Use the arrow buttons to ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 176
    Print all of the photos from the memory card 1. 2. 3. 4. Insert the memory card into the product. The Photo Menu displays. Use the arrow buttons to select Easy Print, and then press OK. Use the arrow buttons to select All photos (# - #), and then press OK. Use the arrow buttons to make selections ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 177
    ... sheet. A proof sheet can contain as many as 20 images. This feature has been optimized and tested for use with Genuine HP Toner Supplies. 1. 2. 3. 4. 5. Insert the memory card into the product. The Photo Menu displays. Use the arrow buttons to select Options and ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 178
    166 Chapter 13 Photo ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 179
    14 Manage and maintain the product Information pages HP ToolboxFX Embedded Web server Use HP Web Jetadmin software Security features Manage supplies ENWW 167
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 180
    ...These pages help diagnose and solve problems with the product. NOTE: If the product language ...can set the language manually so the information pages print in one of the supported languages. Change ...Supplies status page Shows the remaining life of the HP print cartridge, the approximate pages remaining...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 181
    ...to select Reports, and then press OK. Use the arrow buttons to select Service page, and then press OK. On the product control panel,... arrow buttons to select Diagnostics page, and then press OK. 3. Service page Prints a service report. 1. 2. 3. Diagnostics page Prints a diagnostics page pertaining ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 182
    ...-alert messages. View troubleshooting information. View online documentation. You can view HP ToolboxFX when ...Windows XP and Vista), click HP, click HP Color LaserJet CM2320 MFP Series, ... status. View details such as the approximate percent of toner remaining in the print cartridge and the number of ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 183
    ..., see Control-panel messages on page 203. Alerts The HP ToolboxFX Alerts tab contains links to the ...e-mail alert messages for certain events, such as low toner levels. Set up status alerts Use HP...occur. Events that trigger alerts include jams, low levels of toner in HP print cartridges, non-HP print...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 184
    Fax Use the HP ToolboxFX Fax tab to perform fax tasks from your computer. The Fax tab contains links to the following main .... NOTE: You must click Apply before the changes take effect. Fax phone book Use the HP ToolboxFX fax phone book to add and remove individuals or groups on your speed-dial list,...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 185
    ... Delete All, and then click Yes. ● In addition to numerical digits, the following are valid characters for fax numbers R W . , NOTE: You must click Apply before the changes take effect. For more information about faxes, see Fax (fax models only) on page 113. ENWW HP ToolboxFX 173
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 186
    ...models only) on page 113. Fax receive log The HP ToolboxFX fax receive log provides a ...Help folder contains links to the following main pages: ● Troubleshooting. View troubleshooting help topics, print troubleshooting ... see Match colors on page 92. Use the HP Basic Color Match to adjust spot colors...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 187
    ● ● Animated demonstrations. View animated demonstrations for common troubleshooting procedures. User Guide. View information about the product usage, warranty, specifications, and support. The User Guide is available in both HTML and PDF format. ENWW HP ToolboxFX 175
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 188
    ...-continue. Change the Cartridge low threshold setting, which sets the toner level that causes a Low toner pop-up alert. Service. Gain access to various procedures required to maintain the product. ...product polling settings, which determine how often HP ToolboxFX collects data from the product. Save/...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 189
    .... Print Density Use these settings to make fine adjustments in the amount of each color of toner that is used for your printed documents Contrasts. Contrast is the range of difference between..., select Restore modes. NOTE: You must click Apply before your changes take effect. ENWW HP ToolboxFX 177
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 190
    ...buildup can cause print-quality problems such as toner specks or smearing. The HP ToolboxFX provides an ...the changes take effect. Save/Restore Saves printer settings to a file on your PC for backup. Password Set you system password. Print Settings The HP ToolboxFX Print Settings tab contains links...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 191
    ...for the product when it is connected to an IP-based network. E-mail The HP ToolboxFX E-mail tab contains links to the ... your changes take effect. E-mail contacts Use the HP ToolboxFX E-mail Contacts page to add and remove... You must click Apply before your changes take effect. ENWW HP ToolboxFX 179
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 192
    ... Internet Explorer, Safari, or Netscape Navigator. An "embedded" Web server resides on a hardware device (such as an HP LaserJet product) or in firmware, rather than as software ... to install or configure, but you must have a supported Web browser on the computer. To gain access to ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 193
    ...-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. The intuitive browser interface simplifies ... If installed on a host server, HP Web Jetadmin is available to any client through a supported Web browser, such as Microsoft Internet Explorer ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 194
    Turn on private receive feature The password-protection feature must be turned on before the private-receive feature can be activated. 1. 2. 3. 4. 5. 6. 7. On the control panel, press Setup. Use the arrow buttons to select Fax setup, and then press OK. Use the arrow buttons to select Advanced setup...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 195
    ... panel, printing a supplies status page, or viewing HP ToolboxFX. Hewlett-Packard recommends that you ... product is connected to the network, you can set HP ToolboxFX to notify you by e-mail when a print ... empty. The control panel also indicates when a non-HP print cartridge is first installed. Print a...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 196
    ... is genuine and take steps to resolve the problem. The print cartridge might not be a genuine ...HP print cartridge, follow the instructions that are included in the box that contains the new supply, or see the getting ... the recycling guide that is included with each new HP supply item. See HP LaserJet ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 197
    Replace supplies Print cartridge 1 2 3 Cartridge E-label Plastic shield Imaging Drum. Do not touch the imaging drum on the bottom of the print cartridge. Fingerprints on the imaging drum can cause print-quality problems. 1. Open the front door. ENWW Manage supplies 185
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 198
    2. Pull out the print-cartridge drawer. 3. Grasp the handle on the old print cartridge and then pull the cartridge straight up to remove it. 4. Remove the new print cartridge from the packaging. 186 Chapter 14 Manage and maintain the product ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 199
    ...cartridge. CAUTION: Do not touch the imaging drum on the bottom of the print cartridge. Fingerprints on the imaging drum can cause print-quality problems. 6. Insert the new print cartridge into the product. 7. Pull the tab on the left side of the print cartridge straight up to completely remove...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 200
    ... old print cartridge in the box for the new print cartridge. Follow the recycling instructions that are included in the box. CAUTION: If toner gets on any clothing, wipe ... wash the clothing in cold water. Hot water sets toner into the fabric. Memory DIMMs Information The product comes ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 201
    Install a memory DIMM CAUTION: Handling a DIMM without wearing a grounded, antistatic device might damage the DIMM. Touch any metal part of the product or other grounded metal before touching the DIMM. 1. Use the power switch to turn off the product, and then unplug all of the cables and cords ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 202
    3. Remove the DIMM from the antistatic bag it came in, grasping the DIMM on the top edge. 4. With the gold contacts facing upward, insert the DIMM in the DIMM seat and press the DIMM body in until the metal retaining pins click. 190 Chapter 14 Manage and maintain the product ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 203
    ... the paper path During the printing process, paper, toner, and dust particles can accumulate inside the... this buildup can cause print-quality problems such as toner specks or smearing. This product has a ... that can correct and prevent these types of problems. Specks Smearing ENWW Manage supplies 191
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 204
    ... state, and that media is loaded in tray 1 or tray 2. Open HP ToolboxFX, click the product, and then click the System Settings tab. Click the Service tab, and then click Start. A page...(ADF) pickup roller assembly If the ADF has trouble feeding documents, clean the ADF pickup roller assembly...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 205
    2. Open the ADF cover. 3. Rotate the assembly upward. Wipe it clean and rotate the rollers until the assembly is clean. ENWW Manage supplies 193
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 206
    ... the green lever assembly and close the ADF cover. NOTE: If you are experiencing jams in the ADF, contact HP. See www.hp.com/support/ CM2320series or the support flyer that came in the product box. 5. Plug in the product, and then turn on the product. Clean the lid ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 207
    2. Clean the white document lid backing by using a soft cloth or sponge that has been moistened with a mild soap and warm water. Wash the backing gently to loosen debris; do not scrub the backing. 3. 4. Also, clean the scanner strip next to the ADF scanner glass. Dry the backing by using a ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 208
    2. Clean the glass by using a soft, lint-free cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 209
    ... wipe dust, smudges, and stains off of the exterior of the product. Firmware updates Firmware updates and installation instructions for this product are available at www.hp.com/support/ CM2320series. Click Downloads and drivers, click the operating system,...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 210
    198 Chapter 14 Manage and maintain the product ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 211
    15 Problem solve Problem-solving checklist Restore the factory-set defaults Control-panel messages Clear jams Solve image-quality problems Solve connectivity problems Solve software problems Solve scan-to-e-mail problems ENWW 199
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 212
    ... checklist Follow these steps when trying to solve a problem with the product. Step number 1 Verification step ... installed. Look at the controlpanel messages and follow the instructions to remove and replace the cartridges. Verify ... bulb does not light, contact HP Support. See Control-panel messages ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 213
    Step number 4 Verification step Possible problems Solutions Does the product copy? Place ... copies should print without print-quality problems. Make a copy from the flatbed as well. Poor ...telephone devices are plugged in, Make sure that the HP Color LaserJet or telephone devices are not connected ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 214
    Step number 7 Verification step Possible problems Solutions Does the product print from the computer? Use...inserted into the slot. Verify that the memory-card type is a supported type. Verify that only one card is ..., press Setup. Use the arrows buttons to select Service, and then press OK. Use the ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 215
    ...Turn off and then turn on the product. If the problem is not solved, replace the cartridge. Turn off and then turn on the product. If the problem is not solved, replace the cartridge. 10.1000 .... If the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came in...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 216
    ... off then on Description The product has experienced a problem with its internal fan. Recommended action Turn off...If the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came ...Then turn on the product and see if the problem is resolved. If so, replace the DIMM....
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 217
    ...If the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came .... the door closed. You are using the incorrect printer driver. Invalid data or response. Paper ...area, and duplex pickup area. Select the printer driver that is appropriate for your product. Correct...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 218
    ...) Control panel message Description Recommended action control panel instructions. See Clear jams on page 207. Load paper Load ...the product on. If the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came in the product box. 206 Chapter 15 Problem solve ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 219
    ...The product has cleared job settings. A used printer cartridge has been installed or moved. Re...The input trays are loaded improperly or overfilled, or the media guides are not set properly. Media is added to ...The print media that is being used does not meet HP specifications. See Paper and print media...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 220
    ... the product (paper path) Find and remove the jam by using the instructions on the following pages. If the location of the jam is not obvious, first look inside the product. Loose toner might remain in the product after a jam. This problem typically resolves itself after a few sheets have been ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 221
    2. Lower the jam-access tray. 3. Remove the jammed sheet by pulling it straight out. 4. 5. Close the jam-access tray. Replace tray 2. 6. Press OK to continue printing. ENWW Clear jams 209
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 222
    Clear jams in tray 3 1. Pull out tray 3 and place it on a flat surface. 2. Remove the jammed sheet by pulling it straight out. 3. Replace tray 3. 4. Press OK to continue printing. 210 Chapter 15 Problem solve ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 223
    Clear jams in fuser area 1. Open the rear door. 2. If necessary, push the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Do not use sharp objects to ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 224
    ...carefully pull it free from the product. NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing. 3. Open and then close the rear door to clear the message. Clear jams in duplexer (duplexing models only) 1. Open the rear door. 212 Chapter 15 Problem solve ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 225
    2. If necessary, pull the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. 3. If necessary, remove any visible paper from bottom side of the duplexing unit. 4. If you can not see any jammed paper, lift the duplexing unit using the tab on the side ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 226
    6. If you can see the leading edge of the paper, remove it from the product. 7. Close the rear door. 214 Chapter 15 Problem solve ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 227
    ... The ADF input tray is loaded incorrectly or is too full. See Load paper and print media on page 59 for more information. The media does not meet HP specifications, such as those for size or type. See Paper and print media on page 53 for more information. Open the ADF cover. NOTE: Verify that any ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 228
    3. Gently try to remove the page without tearing it. If you feel resistance, go to the next step. 4. Open the ADF lid and gently loosen the media by using both hands. 5. When the media is free, gently pull it out in the direction shown. 216 Chapter 15 Problem solve ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 229
    6. Close the lid to the flatbed scanner. 7. Lower the green lever. 8. Reinstall the cleanout part by inserting it as shown. Push down on the two tabs until the part snaps into place. Install the cleanout part correctly, because future jamming might occur if the cleanout part is not replaced ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 230
    ... the input tray while the product is printing. Use only HP-recommended media types and sizes. See Paper ... the output bin. The print media type and the amount of toner used affect the output bin capacity. Check the .... Plug the power cord into a grounded power outlet. 218 Chapter 15 Problem solve ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 231
    ... message and to continue printing. Toner specks appear. The media might not meet HP specifications. The ... as high-quality paper that is intended for color laser printers. Try different paper, such as high-quality paper that is intended for color laser printers. ENWW Solve image-quality problems 219
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 232
    ... not meet HP specifications. If toner smears appear on the leading edge of the paper, the media guides are ...on the type of media on which you want to print. In the printer driver, select the Paper tab and set ... HP specifications. The paper path might need cleaning. 220 Chapter 15 Problem solve ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 233
    ... Support. See the support flyer that came in the box. Internal parts might have toner on them. ... misformed characters. The media might not meet HP specifications. If characters are incorrectly formed so...laser printers. Verify that the problem also occurs on the Configuration page. If so, contact HP ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 234
    ...be loaded incorrectly. The media might not meet HP specifications. The printed page contains wrinkles or ... such as highquality paper that is intended for color laser printers. Toner appears around the printed characters. ..., the paper might have high resistivity. 222 Chapter 15 Problem solve ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 235
    ...see Information pages on page 168). If no color appears on the Configuration page, contact HP Support. See the support flyer that came in the box. Verify..., such as highquality paper that is intended for color laser printers. Verify that the device environment is within humidity specifications...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 236
    ... colors as black. The media might not meet HP specifications. See Match colors on page 92... media might be too rough. Media-handling problems Use the information in this section when the product experiences media...only. Use media that is designed for laser printers. 224 Chapter 15 Problem solve ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 237
    ... jamming, or even damage to the product. Problem Poor print quality or toner adhesion Dropouts, jamming, ...Use high-quality paper that is made for laser printers. Turn the paper over. Try another ...printing again. Print is skewed (crooked). The media guides might be incorrectly adjusted. ENWW Solve ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 238
    ... might be dirty or damaged. Contact HP. See www.hp.com/support/ CM2320series or the support flyer that came in ...a length that is greater than the media size. Performance problems Try the tips in this section if pages exit... product does not print any pages. Problem Pages print but are totally blank. ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 239
    ...or incorrectly connected. Solution See Media-handling problems on page 224. Clear the jam. See Clear... product might not be set up as the default printer. The product might have encountered an error. ... paper and print media on page 59 for instructions. Adjust the control panel settings for the type of...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 240
    ...HP. See www.hp.com/ support/CM2320series or the support flyer that came in the product box. Image problems ... or has smaller margins than those supported by this product. Solution Position the original 6.35 .... Use smaller margins than those supported by the arrow buttons to select Reduce/ this product...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 241
    ... automatic document feeder (ADF) or flatbed scanner. The printer driver or product software settings may ... not be calibrated. Media-handling problems Problem Poor print quality or toner adhesion Dropouts,... in the input tray again. Adjust the media guides to the width and length of the media that you ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 242
    Problem More than one sheet feeds at one time. Cause The media tray might be ... pickup roller might be dirty or damaged. Contact HP. See www.hp.com/support/ CM2320series or the support flyer that came in the ... to the correct length. is greater than the media size. 230 Chapter 15 Problem solve ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 243
    ...-right corner of the glass. The media might not meet HP specifications. The wrong original was copied. Copies are ... to reduce the scanned image. Use media that meets HP specifications. See Paper and print media on...The original might have been loaded incorrectly. ENWW Solve image-quality problems 231
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 244
    Scan problems Solve scanned-image problems Problem The scanned image is of poor quality. Cause The original might ... of scan job that you are performing. Use the media guides when you load the originals into the ADF. See...See Scanner resolution and color on page 107. 232 Chapter 15 Problem solve ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 245
    Problem Part of the image did not scan. Cause The original might have been loaded incorrectly...is too small. The minimum size that the flatbed scanner supports is 25 x 25 mm (1 x 1 inch). The minimum size ...firewall software on the scanning PC may slow scanning. ENWW Solve image-quality problems 233
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 246
    ... paper and print media on page 59 for instructions. Adjust the software settings according to how you plan...might need to be replaced. Contact HP. See www.hp.com/support/CM2320series or the support flyer that came in the product box. Solve scan-quality problems Problem Blank pages Cause The original ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 247
    Problem Communication errors on the PC Cause One or more of the printer cables is loose. The product is ... and clear any errors by following the on-screen instructions. Wait for the product to finish. Verify that the scanner ... product may have been power cycled. ENWW Solve image-quality problems 235
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 248
    ... low or empty. No information is provided for non-HP print cartridges. If the pages do ... is with the hardware. Contact HP. See www.hp.com/support/CM2320series or the support flyer that came in the product ... a demo page from HP ToolboxFX. If the page prints, the problem is with the printer driver. Try ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 249
    ... all future jobs NOTE: For Macintosh instructions, see Change printer-driver settings for Macintosh on... Start, select Settings, and then click Printers. Right-click the product icon. Click Properties... Preferences. Change the settings, and click OK. Solve connectivity problems Solve direct-connection ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 250
    ... sure that the product is plugged in and turned on. If the problem persists, you might have a defective ... messages and corrective actions. Resolve communication problems with the network Check the following items to verify ..., delete and then add the product again. 238 Chapter 15 Problem solve ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 251
    ... are compatible and that they are installed correctly with the correct printer drivers. 6. Are other users able to print? The problem may be workstation-specific. Check the workstation network ... of other protocols. See HP ToolboxFX on page 170. ENWW Solve connectivity problems 239
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 252
    ... Solve common Windows problems Error message: "General Protection FaultException OE" "Spool32"... is selected, switch to the PCL 5 or HP postscript level 3 emulation printer driver, which can..., reinstall the software. See the getting started guide for instructions. Delete the PPD file from the following...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 253
    ... need the Apple USB Adapter Card Support software. The most current version of this software... appear in the Macintosh Printer Setup Utility after the driver is selected. Cause This problem is caused... component. Solution Software troubleshooting Check that your Macintosh supports USB. Verify that your...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 254
    Table 15-2 Problems with Mac OS X v10.3 and Mac OS X v10.4 (continued) When connected with...product does not appear in the Macintosh Printer Setup Utility after the driver is selected. Cause Solution Hardware troubleshooting Check that the product is turned on. Verify that the USB cable is connected ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 255
    Solve scan-to-e-mail problems IP address not found, or cannot resolve gateway. Cause .... SMTP Server Requires Authentication, which is not supported by this device. Cause The product needs a gateway that doesnମ.you have entered a valid recipient E-mail address. ENWW Solve scan-to-e-mail problems 243
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 256
    .... Cause E-mail size is too large. Solution Lower the scan resolution to 75 dpi before e-mailing the document. The image appears to be truncated (cut off). Cause The product did not scan the entire page. Solution Change the scan paper size to a larger paper size. 244 Chapter 15 Problem solve ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 257
    A Supplies and accessories ENWW 245
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 258
    ...parts, supplies, and accessories. Order directly from HP You can obtain the following items... To order a part or accessory, contact an HP-authorized service or support provider. Order directly... product configuration, monitoring, supplies ordering, troubleshooting, and updating as simple and efficient...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 259
    ...Cyan print cartridge Yellow print cartridge Magenta print cartridge Part number CC530A CC531A CC532A CC533A NOTE: For information about the yield for the cartridges, see www.hp.com/go/pageyield. Actual yield depends on specific use. Memory Product name Memory upgrades (DIMMs) Description 64 MB 128...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 260
    ... up multiple sheets or no sheets. Trying different paper did not resolve the problem. Replace when the ADF is damaged or not working correctly. Part number Contact HP Customer Care to order parts. Automatic document feeder (ADF) Contact HP Customer ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 261
    ...and support Hewlett-Packard limited warranty statement HP PRODUCT HP Color LaserJet ...HP software will not fail to execute its programming instructions after the date of purchase, for the period specified ...HP will replace software which does not execute its programming instructions due to such defects...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 262
    ...you will be charged for the travel and labor costs of this service. 2) Parts for which customer self repair ...no additional charge under the type of warranty service designated for your product. Based on availability ... is required, you can call the HP Technical Support Center and a technician will help...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 263
    ... specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please... description of the problem and print samples) or contact HP customer support. At HP's option... WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 264
    ... the product name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support Get support for ... Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/. 252 Appendix B Service and support ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 265
    ... about the product Physical specifications Electrical specifications Power consumption and acoustic emissions (HP Color LaserJet CM2320, HP Color LaserJet CM2320 MFP Fax Model, HP Color LaserJet CM2320 MFP Memory-Card Model) Environmental specifications Paper and print media specifications ENWW...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 266
    ... HP Color LaserJet CM2320 MFP Fax Model HP Color LaserJet CM2320 MFP MemoryCard Model Height 532 mm (21.0 inches) 532 mm...HP Color LaserJet CM2320 MFP Fax Model, HP Color LaserJet CM2320 MFP Memory-Card Model) See www.hp.com/go/cljcm2320mfp/regulatory for current information. 254 Appendix...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 267
    ...less 20 to 70% Values are subject to change. Paper and print media specifications For information about the supported paper and print media, see Supported paper and print media sizes on page 55. ENWW Environmental specifications 255
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 268
    256 Appendix C Specifications ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 269
    D Regulatory information This section contains the following regulatory information FCC regulations Environmental product stewardship program Additional statements for telecom (fax) products Declaration of conformity Country/region specific statements ENWW 257
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 270
    ... is not installed and used in accordance with the instructions, it may cause harmful interference to radio ...: Any changes or modifications to the printer that are not expressly approved by HP could void the userମ./ecolabels.html Paper use This product’s manual/optional automatic duplex feature (two...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 271
    ...providing inventive, high-quality products and services that are environmentally sound, from product design and ... or warranty returns. For information about recycling your HP inkjet cartridges please go to http://... instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 272
    ..., just follow the simple directions in the recycling guide (found inside the packaging of your new ... the guidelines outlined in the HP LaserJet Printer Family Print Media Guide. This product is suitable ...No For recycling information, you can go to www.hp.com/recycle, or contact your local authorities...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 273
    ... city office, your household waste disposal service or the shop where you purchased the product. Material ... containing chemical substances (for example, toner) can be obtained by contacting the HP Web site ... profile sheet for this and many related HP products HP’s commitment to the environment HPମ.
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 274
    ... customer in preparation of its connection to the PSTN. Please follow the instructions provided in the user manual. If you experience network compatibility ...not been tested to ensure compatibility with the FaxAbility distinctive ring service for New Zealand. Telephone Consumer Protection Act (United...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 275
    cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution can be particularly ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 276
    ...HP Color LaserJet CM2320 MFP BOISB-0701-01 ALL CC530A, CC531A, CC532A,... Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department ...: +49-7031-14-3143), http://www.hp.com/go/ certificates USA Contact: Product ...-0015, , (Phone: 208-396-6000) HP LaserJet CM2320 Fax Model / CM2320...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 277
    ... topics only: European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards Europe,, ...71034 Böblingen, Germany, (FAX: +49-7031-14-3143), http://www.hp.com/go/ certificates USA Contact: Product Regulations Manager, Hewlett-Packard Company...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 278
    ...product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according ... other than those specified in this user guide may result in exposure to hazardous radiation... 1 laserlaite Klass 1 Laser Apparat HP Color LaserJet CM2320, CM2320nf, CM2320fxi, laserkirjoitin...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 279
    ..., kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP Color LaserJet CM2320, CM2320nf, CM2320fxi - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 280
    NOTE 268 Appendix D Regulatory information ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 281
    ... 215 load for copying 74 locating 4 page sizes supported 153 part number 248 autoreduction settings, ... job 68 cartridge-door release, locating 4 cartridges HP fraud hotline 184 part numbers 247 ... memory card default settings 162 characters, troubleshooting 221 cleaning automatic document feeder 192 ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 282
    ...-tone detection settings 124 dialing from a telephone 144 manually 138 pauses, inserting 120 prefixes, inserting ...) fax 125, 126 HP ImageREt 3600 94 specifications 3 dots, troubleshooting 219 double-sided ... 31, 36 shortcuts (Windows) 69 specifications 3 supported 28 universal 28 Windows, opening 69 ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 283
    ...you hear fax tones 146 redial manually 139 redial settings 124 reports ... reports, printing 23 Fax tab, HP ToolboxFX 172 fax time, setup ... (Macintosh) 42 features product 3 feeding problems, troubleshooting 226 file, scanning to Macintosh ... Toolbox FX Status tab 170 HP ToolboxFX density settings 177 Fax...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 284
    ...Illegal Operation errors 240 image quality copy, troubleshooting 228 HP ImageREt 3600 94 HP... configuration 50 Macintosh, troubleshooting 240 manual configuration 50 protocols supported 47 J jams ADF... 151 printing all 150 troubleshooting 157 loose toner, troubleshooting 220 M Macintosh driver settings...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 285
    ...copies, changing 76 O on/off switch, locating 4 online support 252 operating environment, specifications 255 operating ... 212 output bins locating 4 output quality copy, troubleshooting 228 HP ImageREt 3600 94 HP ...69 wrinkled 222 paper input trays feeding problems, troubleshooting 226 paper path jams, ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 286
    ... 177 print job canceling 68 print media supported 55 print on both sides Windows 70 print... 236 Print Settings tab, HP ToolboxFX 178 printer drivers Macintosh, troubleshooting 240 specifications 3 ...Macintosh problems 240 PostScript errors 242 problem-solving Windows issues 240 product model comparison ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 287
    ...77 removing Macintosh software 37 repetitive defects, troubleshooting 223 replacement parts, and supplies 247 ...entries 141 log, HP ToolboxFX 174 manual dialing 138 speed dial 140 troubleshooting 153... troubleshooting faxing 157 scanning 233 smeared toner, troubleshooting 220 software direct connection ...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 288
    ...142 settings 31, 36 Solaris 33 supported operating systems 28, 36 uninstalling ...220 specks, troubleshooting 219 toner cartridges. See print cartridges Toolbox. See HP ... trays default media size 62 double-sided printing 41 feeding problems... 152 fax reports 157 feeding problems 226 jams 207 lines, copies...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 289
    loose toner 220 network configuration page, printing 49 networks 238 pages not ... skewed pages 222, 225 speed, faxing 157 text 221 toner scatter 222 toner smear 220 toner specks 219 USB cables 227 wrinkles 222 two-sided ... 69 wavy paper, troubleshooting 222 Web sites customer support 252 HP Web Jetadmin...
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 290
    278 Index ENWW
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 291
  • HP CM2320nf | HP Color LaserJet CM2320 MFP - User Guide - Page 292



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HP CM2320nf - Color LaserJet Laser Manual