HP CM3530 HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Fax G - Page 59
Fax feature is not operating, This is normal operation. When the HP Digital Sending - fax board
UPC - 884420196501
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Fax feature is not operating The fax accessory is installed but the icon does not appear on the MFP main screen. Cause Solution HP MFP Digital Sending Software Configuration utility has disabled the analog-fax feature. The accessory is not operating correctly. Use the HP MFP Digital Sending Software Configuration utility to enable the analog-fax feature. Check the fax accessory status, see Check fax accessory status on page 50. If the status is NON-OPERATIONAL, new firmware might need to be installed. If the status is DAMAGED and you just installed the card, try reseating the card and check for bent pins. If the status is DAMAGED and the card is installed correctly, the card might need to be replaced. Faulty formatter board. Contact your HP service representative for service, see Customer support on page 69. The MFP is not displaying the fax menus. Cause LAN fax is enabled. Solution This is normal operation. When the HP Digital Sending Software enables LAN fax, the analog fax is disabled and the fax menu, which is used for the analog fax only, does not open. ENWW Fax feature is not operating 51