HP CM3530 HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send
HP CM3530 - Color LaserJet MFP Laser Manual
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- HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 1
- HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 2
- HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 3
HP Color LaserJet CM3530 MFP Series Analog Fax Accessory 500 Send Fax Driver Guide - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 4
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP trademark or trademark of Microsoft Corporation in the United States and/or other countries. All products - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 5
used in this guide ...3 System requirements ...4 Operating systems ...4 Displays ...4 Hardware ...4 Network ...4 Install the MFP Send Fax driver ...5 Determine if the MFP supports the MFP Send Fax driver 5 Upgrade the MFP firmware and download the driver 5 Verify that the MFP e-mail feature is - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 6
...61 Set the preview preference ...63 Set the fax driver printer preferences 64 Set the billing-code configuration ...66 4 Solve problems Functional errors ...68 The test page does not print 68 ...74 PC fax feature may be disabled at the MFP warning 74 Error messages ...75 Index ...79 iv ENWW - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 7
1 Set up ● Introduction ● Conventions used in this guide ● System requirements ● Install the MFP Send Fax driver ● Uninstall the HP MFP Send Fax driver ENWW 1 - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 8
Introduction You can use the HP LaserJet MFP Send Fax driver to send faxes from your computer to one or more HP multifunction peripherals (MFP). After it is installed, the driver can be accessed by printing to the MFP Send Fax driver. This guide describes the fax functions that are included with the - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 9
Conventions used in this guide Throughout this guide, several tips, notes, cautions, and warnings alert you about important information. TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 10
Fax Accessory 500 must be installed in the MFP before installing the MFP Send Fax driver. See the HP LaserJet Analog Fax Accessory 500 Fax Guide for more information about installing this hardware. Network The MFP Send Fax driver must be used on a network printer. It is not intended to be used on - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 11
MFP Send Fax driver Determine if the MFP supports the MFP Send Fax driver The most current versions of the MFP firmware contain support for the MFP Send Fax driver. 1. On the MFP revision number of the firmware. 2. Download the most current firmware. a. Go to www.hp.com/go/cljcm3530mfp_firmware. b. - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 12
has been sent by using the MFP Send Fax driver. NOTE: The e-mail notification feature is optional. See the appropriate MFP user guide for instructions about configuring the e-mail function. Configure the billing-code feature (optional) HP MFP Send Fax supports the use of billing codes when sending - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 13
is required for walkup fax jobs sent from the MFP. Install the driver Install the MFP Send Fax driver by using the Add a Printer wizard in Windows: NOTE: If you are using the software CD supplied with the MFP, you can install the Send Fax driver by clicking the Install button or the Advanced Install - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 14
. Click Next. NOTE: Select Local printer attached to this computer to install the MFP Send Fax driver on a network printer. The printer name is HP MFP Send Fax when the driver is installed on a local printer. If you select A network printer, or a printer attached to another computer, then the - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 15
7. In the Use the following port drop-down menu, select the name or IP address of the MFP. Click Next and then go to step 13. ENWW Install the MFP Send Fax driver 9 - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 16
8. If your computer is not connected to the MFP, select Create a new port under Select a Printer Port. 9. In the Type of port drop-down menu, select Standard TCP/IP Port. Click Next. 10 Chapter 1 Set up ENWW - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 17
10. In the Add Standard TCP/IPPrinter Port Wizard dialog box, click Next. ENWW Install the MFP Send Fax driver 11 - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 18
Add Port, type the MFP printer name or IP address in the Printer Name or IP Address text box and then click Next. NOTE: The default port name is the name that you typed in the Printer Name or IP Address text box. You can change this name by typing a new name in the Port - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 19
13. Under Install Printer Software, click Have Disk. 14. In the Install From Disk dialog box, click Browse. 15. Browse to and select the MFP Send Fax driver .INF file extracted in step 1. NOTE: Two versions of the .INF file are available: a 32-bit version for Windows 2000, Windows XP, and Windows - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 20
17. Click OK. 18. Under Install Printer Software, click Next. 14 Chapter 1 Set up ENWW - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 21
19. In the Printer name text box under Name Your Printer, type a name for the printer. The default printer name is HP MFP Send Fax. 20. Click Next. ENWW Install the MFP Send Fax driver 15 - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 22
, click Next. NOTE: You can share the printer by selecting Share name on the Printer Sharing window. The MFP Send Fax driver is then available for a Point-and-Print connection. Some features, such as fax preview, are not available if the driver is accessed by using a Point-and-Print connection - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 23
NOTE: Selecting Yes to print a test page sends a fax. No page is printed. a. In the Completing the Add Printer Wizard dialog box, click Finish to complete the wizard and continue sending a test fax. ENWW Install the MFP Send Fax driver 17 - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 24
b. In the HP MFP Send Fax dialog box, click the Fax Job tab. NOTE: The Setup information is not required to send a test page. To set the default sender information and fax settings for all faxes, see Configuration on page 55. 18 Chapter 1 Set up ENWW - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 25
c. In the Fax Number text box under Fax To, type the fax number where the test page will be sent, click To -> to enter the number in the Fax Recipients list. d. Click Send. ENWW Install the MFP Send Fax driver 19 - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 26
box on the Fax Job tab. Install the driver in Windows Vista 1. In Windows Explorer, double-click the downloaded MFP Send Fax driver executable file to extract the driver files. 2. Click Start, click Control Panel, and then click Printer. NOTE: The Printer menu is located under the Hardware and Sound - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 27
5. Under Choose a local or network printer, click the Add a local printer button. NOTE: Select Choose a local or network printer to install the MFP Send Fax driver on a network printer. The printer name is HP MFP Send Fax when the driver is installed on a local printer. If you select Add a network, - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 28
7. In the Use an existing port drop-down menu, select the name or IP address of the MFP. Click Next and then go to step 12. 22 Chapter 1 Set up ENWW - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 29
8. If your computer is not connected to the MFP, select Create a new port under Choose a printer port. 9. In the Type of port drop-down menu, select Standard TCP/IP Port. Click Next. ENWW Install the MFP Send Fax driver 23 - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 30
IP address, type the MFP printer name or IP address in the Hostname or IP address text box and then click Next. NOTE: The default port name is the name that you typed in the Hostname or IP address text box. You can change this name by typing a new name in the Port - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 31
. In the Install From Disk dialog box, click Browse. 13. Browse to and select the MFP Send Fax driver .INF file extracted in step 1. NOTE: Two versions of the .INF file are available: location does not contain information about your printer. 14. Click Open. ENWW Install the MFP Send Fax driver 25 - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 32
15. Click OK. 16. Under Install the printer driver, click Next. 26 Chapter 1 Set up ENWW - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 33
17. In the Printer name text box the default name HP MFP Send Fax is displayed. You can change this name by typing a new name in the text box. 18. Click Next. ENWW Install the MFP Send Fax driver 27 - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 34
19. A screen with a test page option is displayed. To send a test fax to another machine, click Print a test page. NOTE: Although the button option is labeled Print a test page, no page is printed locally. 20. Click Finish. 28 Chapter 1 Set up ENWW - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 35
Uninstall the HP MFP Send Fax driver Uninstall the MFP Send Fax driver in Windows XP 1. Click Start, click Settings, and then click Printers and Faxes. 2. In the Printers and Faxes window, right-click the MFP printer where MFP Send Fax is installed and then click Delete. 3. Click Start, click - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 36
30 Chapter 1 Set up ENWW - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 37
2 Send faxes ● Send a fax to a single recipient ● Send a fax to multiple recipients ● Send a fax by using the phone book ● Cancel a fax job ● Insert special characters in the fax number ● Edit the phone book ● Export phone book entries to a comma-separated values (CSV) formatted file ● Import phone - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 38
software program in which it was created. 2. Click File and then click Print. 3. Select the HP MFP Send Fax driver from the list of printers. 4. Click OK or Print. NOTE: Click the button that sends a document to the printer . After the maximum is reached, a new entry replaces the oldest entry in the - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 39
the values in the Recipient Name, Fax Number, and Company Name text boxes. 7. The default cover page information appears under Include With Fax in the HP MFP Send Fax dialog box. This information can be changed for any individual fax job. NOTE: To set the default cover page settings for all faxes - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 40
Setup tab, a preview of the fax job appears. Review the fax for accuracy. NOTE: The preview function is you can use to connect, print, or fax to a remote printer without using installation disks. Files and configuration information are automatically downloaded driver. 34 Chapter 2 Send faxes ENWW - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 41
software program in which it was created. 2. Click File and then click Print. 3. Select the HP MFP Send Fax driver from the list of printers. 4. Click OK or Print. NOTE: Click the button that sends a document to the printer . After the maximum is reached, a new entry replaces the oldest entry in the - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 42
-code feature is enabled, type the billing code under Billing Information in the HP MFP Send Fax dialog box. The billing code can be changed for any individual preview preferences, click Send. NOTE: Click the Setup tab on the HP MFP Send Fax dialog box to view the sender, fax quality, notification, - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 43
tab, a preview of the fax job appears. Review the fax for accuracy. NOTE: The preview function can use to connect, print, or fax to a remote printer without using installation disks. Files and configuration information are automatically downloaded driver. ENWW Send a fax to multiple recipients 37 - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 44
Open the document to be faxed in the software program in which it was created. 2. Click File and then click Print. 3. Select the HP MFP Send Fax driver from the list of printers. 4. Click OK or Print. NOTE: Click the button that sends a document to the printer. This might not be labeled the same way - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 45
is 100. 8. The default cover page information appears under Include With Fax in the HP MFP Send Fax dialog box. This information can be changed for any individual fax job. NOTE be sent separately for each recipient. Only one recipient's name is shown on each cover page. ENWW Send a fax by using the - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 46
fax recipients with the default sender, fax quality, notification information, and preview preferences, click Send. NOTE: Click the Setup tab on the HP MFP Send Fax dialog box to view the sender, fax quality, notification, and preview settings. This information can be changed for any individual fax - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 47
tab, a preview of the fax job appears. Review the fax for accuracy. NOTE: The preview function can use to connect, print, or fax to a remote printer without using installation disks. Files and configuration information are automatically downloaded driver. ENWW Send a fax by using the phone book 41 - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 48
Cancel a fax job 1. On the MFP control panel, press the red Stop button. NOTE: A menu displays that lists the active jobs that can be canceled. 2. Select the desired item to cancel and touch OK. 42 Chapter 2 Send faxes ENWW - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 49
Insert special characters in the fax number The Fax Number text field accepts special characters in addition to the numbers 0 through 9. Table 2-1 Special characters Special Character Function - Use a hyphen in the fax number to make the number easier to read. ( ) Use parenthesis in the fax - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 50
by clicking the book icon, or on the Setup tab by clicking Edit Phone Book. 1. On the Fax Job tab under Fax To in the HP MFP Send Fax dialog box, click the book icon. This opens the Add Recipients from Phone Book dialog box. 44 Chapter 2 Send faxes ENWW - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 51
2. In the Add Recipients from Phone Book dialog box click Edit Phone Book. This opens the Edit Phone Book dialog box. In the Edit Phone Book dialog box, click Add Entry to open the Add Entry to Phone Book dialog box. Type the recipient name, fax number, and company name, and then click OK. 3. Click - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 52
step 3 of this procedure. 1. On the Fax Job tab under Fax To in the HP MFP Send Fax dialog box, click the book icon. This opens the Add Recipients from Phone Book group name into the Group Name text box and then type a name or select one from the list at the left of the dialog box. Click Add to copy - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 53
Book. If you remove names from the Setup tab, go to step 3 of this procedure. 1. On the Fax Job tab under Fax To in the HP MFP Send Fax dialog box, click the book icon. This opens the Add Recipients from Phone Book dialog box. ENWW Edit the phone book 47 - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 54
2. In the Add Recipients from Phone Book dialog box, highlight a name in the list and click Edit Phone Book. 48 Chapter 2 Send faxes ENWW - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 55
3. In the Edit Phone Book dialog box, select the name that you want to delete and then click Delete. Verify the delete in the CONFIRM dialog box. Clicking Yes permanently deletes this entry from the Phone Book. ENWW Edit the phone book 49 - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 56
Book. If you edit names from the Setup tab, go to step 3 of this procedure. 1. On the Fax Job tab under Fax To in the HP MFP Send Fax dialog box, click the book icon. 50 Chapter 2 Send faxes ENWW - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 57
the Recipient Name, Fax Number, and Company Name as needed and click OK. This returns you to the Edit Phone Book dialog box. NOTE: To review contact information before sending the fax, select a name in the Edit Phone Book dialog box and click Details. The Details dialog box opens. Verify the - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 58
Export phone book entries to a comma-separated values (CSV) formatted file You can export contact information from the phone book to a .CSV file. 1. You can export names from the phone book from the Fax Job or the Setup tab. ● Fax Job tab: Click the book icon and then click Edit Phone Book in the - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 59
from a CSV formatted file You can import contact information to the phone book from a properly formatted .CSV file. When importing from a .CSV file, the software assumes that the first record in the file is a header record so the contents of the first record are not imported. If the .CSV file - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 60
Report. A Fax Call Report does not print for voice calls. NOTE: A Fax Call Report only generates Job numbers for final attempts. If one of these reports is printed manually from the menu and the last call was neither the final attempt nor a Voice call the Job number will be zero. Fax Activity - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 61
3 Configuration ● Set the sender information ● Set the fax quality ● Set the notification settings ● Set the cover page information ● Set the preview preference ● Set the fax driver printer preferences ● Set the billing-code configuration ENWW 55 - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 62
Set the sender information The default sender information is included on all faxes that you send by using the MFP Send Fax driver, including cover pages. The sender information can be changed for individual faxes by using the text fields on the Setup tab. NOTE: To apply any - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 63
are not refreshed. The changes are saved, but the information does not appear in the dialog box. To show the new information, exit from the MFP Send Fax driver and then restart the driver. 3. Click OK. NOTE: To set all of the default information at the same time, select the fax quality, notification - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 64
Set the fax quality The fax quality setting defines the resolution that the MFP uses to send the fax. The following are the available quality settings: ● Standard: 200 x 100 dots per inch (dpi) ● Fine: 200 x 200 dpi ● Superfine: 300 x - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 65
On Error: notification is sent when an error occurs. 3. Select the type of notification to send: ● Print: notification is printed on the default printer. ● E-mail: notification is sent in an e-mail message. Type the e-mail address in the E-mail Address text box. ENWW Set the notification settings - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 66
NOTE: The e-mail function must be configured on the MFP in order to receive an e-mail notification. 4. Click OK. NOTE: To set all of the default information at the same time, select the sender information, - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 67
type the default subject line. 5. Click Overlay to include an image on the cover page. 6. Browse to and select a bitmap image file, such as a company logo. NOTE: The bitmap image is converted to grayscale on the cover sheet and is located in the top one-third of the page. 7. Click OK. ENWW Set the - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 68
recipients, the preview will only show the cover page for the first recipient. However, the cover page will be sent separately for each recipient. Only one recipient's name is shown on each cover page. 62 Chapter 3 Configuration ENWW - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 69
Set the preview preference The preview preference can be set to automatically preview every fax job before it is sent. 1. On the Setup tab, click Edit Defaults. 2. Under Preview in the Default Settings dialog box, select Show Preview Before Sending Fax to preview each fax automatically before it is - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 70
Set the fax driver printer preferences 1. Click Start, click Settings, and then click Printers and Faxes. 2. On the Printers and Faxes window, right-click HP MFP Send Fax and then click Printing Preferences. 3. In the HP MFP Send Fax Document Properties dialog box, click Paper/Quality to set the - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 71
to check the status of the printer and supplies or to start the embedded Web server. The Services tab options only appear if the MFP Send Fax driver is connected to a valid TCP/IP port. NOTE: See the appropriate MFP user guide for more information about the Embedded Web server. 5. To save any - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 72
Set the billing-code configuration HP MFP Send Fax supports the use of billing codes when sending faxes. 1. On the MFP control panel, touch Administration. 2. Scroll to and touch Initial Setup. 3. Scroll to and touch Fax Setup. 4. Scroll to and touch Fax Send Settings. 5. Scroll to - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 73
4 Solve problems ● Functional errors ● Warning messages ● Error messages ENWW 67 - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 74
enabled on the MFP. See the user guide for instructions about configuring the e-mail function. Update the HP MFP Send Fax settings after enabling the e-mail feature on the MFP. 1. Click Start, click Settings, and then click Printers and Faxes. 2. Under Printer Tasks in the Printers and Faxes window - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 75
or PC Fax Send does not appear on the MFP control panel after installing the MFP Send Fax driver. Firmware is packaged in bundles called remote firmware updates (RFUs). These bundles contain firmware updates for the MFP and different sub-systems located in the MFP. When the RFU bundle is sent to the - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 76
available. If the firmware has not been updated, see Upgrade the MFP firmware and download the driver on page 5. 2. Turn the MFP off and then turn Send still does not appear on the MFP control panel, see the HP LaserJet MFP Analog Fax Accessory 500 Fax Guide to ensure that the analog fax accessory - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 77
menu, select Update Now. 5. Click OK. The billing code text box does not appear If the billing-code feature was disabled at the MFP when the MFP Send Fax driver was installed, the Billing Code text box does not appear on the Fax Job tab. Enable billing codes and make the Billing code - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 78
show the new information, exit from the MFP Send Fax driver and then restart the driver. Changed settings do not take effect The MFP Send Fax driver captures MFP fax configuration information during installation. If the MFP settings are changed after the driver is installed, complete a manual update - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 79
cannot be refreshed by using the Update Now feature. To make these setting changes take effect in a Point-and-Print installation, delete the Send Fax printer and then reinstall the printer. NOTE: The fax preview function is not available when you use Point-and-Print. ENWW Functional errors 73 - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 80
the MFP firmware has been updated to the most current version available. See Determine if the MFP supports the MFP Send Fax driver on page 5. 3. Verify that the PC FAX SEND or PC Fax Send feature is enabled on the MFP. See Uninstall the HP MFP Send Fax driver on page 29. 74 Chapter 4 Solve problems - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 81
helps determine the cause of the problem. Here is a list of messages and their cause/ solution. Table 4-1 Error messages At least one The billing code was configured on the MFP to contain a specified number of digits valid path to a bitmap image in the Image text box on Image text box on the Fax - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 82
dialog box, select the minimum) is not mapped to the .CSV file. correct mapping for the fields that are not mapping correctly. 76 Chapter 4 Solve problems ENWW - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 83
Table 4-1 Error messages (continued) Duplicate group name specified Cause An identical group name exists. Solution Type in a new unique group name. Export error Cause Solution The phone book could not be exported as a result of a file-write Be sure the location where the - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 84
78 Chapter 4 Solve problems ENWW - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 85
74 I install MFP Send Fax driver 7 J job preview hidden 70 M manually update settings 72 MFP Send Fax driver configure 1, 55 download driver 5 install instructions 5, 7 PC FAX SEND does not appear in control panel 69 problem solving 67 troubleshoot 67 uninstall 29 upgrade firmware 5 multiple fax - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 86
insert in the fax number 43 supported displays 4 supported hardware 4 supported operating systems 4 system requirements 4 T test page does not print 68 print 16 tips 3 troubleshoot 67 U uninstall MFP Send Fax driver 29 update settings 72 upgrade firmware 5 V voice calls and retries 54 W warning - HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 87
- HP CM3530 | HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send - Page 88