HP CP1518ni HP Color LaserJet CP1510 Series - Software Technical Reference - Page 328

Engineering details -or- In Windows Vista, click Hardware and Sound. 4. In Windows 2000, Windows Server 2003, and Windows XP, click Device Manager on the Hardware tab. -or- In Windows Vista, click Device Manager. Check for product conflicts Follow these steps to check for product conflicts: 1. Look for products that appear on the list with a yellow exclamation mark (!) or a red X . 2. Identify port conflicts by double-clicking Port or by clicking the plus sign (+). Conflicts here usually interfere with two-way communication. 3. To check the status of a product, click the product name, and then click Properties. The Device Status appears in the middle of the dialog box. 4. To check the Conflicting Device list, click the product name, and then click Properties. Click the Resources tab, and look at the Conflicting Device list at the bottom of the dialog box. 5. Click the plus sign (+) to the left of Open the Other Devices. Misidentified or noncategorized products are placed here. Guidelines for troubleshooting and resolving product conflicts Follow these steps to resolve product conflicts: 1. If the conflicting product is no longer present in the list of products, click the product name, click Remove, and then click Yes. Click Yes to restart Windows. 2. If the conflicting product is a duplicate (and one of the duplicate listings does not show a conflict), click the name(s) of the product(s) that have a conflict, click Remove, and then click Yes. Click Yes to restart Windows. NOTE: You might not need to restart the computer, depending on the type of port conflict you are resolving. 3. If a product has a conflict and you have the driver for that product, remove the product and then reinstall it. After removing the product, restart the computer. When Windows reinstalls products, it usually finds nonconflicting resources. Installed product Click the View menu to see more options: ● Products by Type ● Products by Connection ● Resources by Type ● Resources by connection ● Hidden Products 304 Chapter 6 Engineering details ENWW