HP CP3505 HP Color LaserJet CP3505 Series Printers - User Guide - Page 145
Control-panel messages
View all HP CP3505 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 145 highlights
Control-panel messages Four types of control-panel messages can indicate the status of or problems with the printer. Message type Description Status messages Status messages reflect the current state of the printer. They inform you of normal printer operation and require no interaction to clear them. They change as the state of the printer changes. Whenever the printer is ready, not busy, and has no pending warning messages, the status message Ready appears if the printer is online. Warning messages Warning messages inform you of data and print errors. These messages typically alternate with the Ready or status messages and remain until the button is pressed. Some warning messages are clearable. If CLEARABLE WARNINGS is set to JOB on the printer CONFIGURE DEVICE menu, the next print job clears these messages. Error messages Error messages communicate that some action must be performed, such as adding paper or clearing a jam. Some error messages are auto-continuable. If AUTO CONTINUE=ON is set on the menus, the printer will continue normal operation after an auto-continuable error message appears for 10 seconds. NOTE: Pressing any button during the 10-second auto-continuable error message overrides the auto-continue feature, and the button function takes precedence. For example, pressing the Stop button pauses printing and offers the option to cancel the print job. Critical-error messages Critical error messages inform you of a device failure. Some of these messages can be cleared by turning the printer off and then on. These messages are not affected by the AUTO CONTINUE setting. If a critical error persists, service is required. The following table lists and describes control-panel messages. Control panel message 10.32.YY UNAUTHORIZED SUPPLY Unauthorized supply in use alternates with For help press 10.94.YY REMOVE SHIPPING LOCKS FROM ALL CARTRIDGES 10.XX.YY SUPPLY MEMORY ERROR For help press Description Recommended action A new, non-HP supply has been installed. If you believe you purchased an HP supply, This message appears until an HP supply is please go to http://www.hp.com/go/ installed or you press . anticounterfeit. Service or repairs required as a result of using non-HP supplies are not covered under HP warranty. To continue printing, press . The first pending print job will be cancelled. At least one print cartridge still has a shipping 1. lock attached. Remove all the print cartridges and check for orange shipping locks on each end of each cartridge. Remove any shipping locks that remain. 2. Reinstall the print cartridges. The printer cannot read or write to at least one 1. print cartridge memory tag, or at least one memory tag is missing. 2. Open the front door. Remove the print cartridges, and then reinstall them. 3. Close the front door. 4. Turn the printer off and then on. 5. If the error persists, contact HP Support. ENWW Control-panel messages 133