HP CP3505 HP Color LaserJet CP3505 Series Printers - User Guide - Page 178
Printer response problems
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Printer response problems The control-panel display is blank Cause Solution The printer power button is in the off position. Verify that the printer is on. Fans may run while the printer is in standby mode (off). The printer memory DIMMs are defective or installed incorrectly. Verify that the printer memory DIMMs are correctly installed and are not defective. The power cord is not firmly plugged into both the printer and Turn off the printer and then disconnect and reconnect the the power receptacle. power cord. Turn the printer on. The line voltage is incorrect. Connect the printer to a correct voltage source, as specified on the power rating label on the back of the printer. The power cord is damaged or worn. Replace the power cord. The power source receptacle is not working correctly. Connect the printer to a different power receptacle. The formatter might not be installed correctly. Remove the formatter assembly. To reinstall it, align the formatter board in the tracks at the top and bottom of the slot, and then slide the board back into the printer. Push the formatter until you hear the formatter latches click into place. The control-panel display is difficult to read Cause Solution The contrast is too high or too low for the office environment. Adjust the contrast on the control-panel display. See Set the Display Brightness feature on page 28. The printer is on, but nothing prints Cause Solution The printer Ready indicator light is not lit. The top cover is not closed. Press Stop to return the printer to the Ready state. Close the top cover firmly. The Data indicator light is flashing. The printer is probably continuing to receive data. Wait for the Data indicator to stop flashing. REPLACE CARTRIDGE appears on the control- Replace the specified print cartridge. panel display. A printer message other than Ready appears on the printer See Control-panel messages on page 133. control panel. The parallel port might have an MS-DOS timeout error. Add a MODE command to the AUTOEXEC.BAT file. See the MS-DOS manual for additional information. The PS (PostScript emulation) personality is not selected. Select PS or AUTO for the printer language. See Change control-panel configuration settings on page 26. The correct driver is not selected in the software program or Select the PS driver in the software program or printer driver. printer driver. The printer is not configured correctly. See Change control-panel configuration settings on page 26. 166 Chapter 11 Problem solve ENWW