HP CP3505 HP Color LaserJet CP3505 Series Printers - User Guide - Page 184
Incorrect printer output, Printer output problems
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Incorrect printer output Printer output problems Incorrect fonts print Cause The font has not been correctly selected in the software program. The font is not available to the printer. The correct printer driver is not selected. The font might be correct, but the characters appear blurry because the colors are not aligned correctly. Solution Reselect the font in the software program. Download the font to the printer or use another font. (In Windows, the driver does this automatically.) Select the correct printer driver. Perform a full printer calibration. See Calibrate the printer on page 180. Cannot print all characters in a symbol set Cause Solution The correct font is not selected. Select the correct font. The correct symbol set is not selected. Select the correct symbol set. The software program does not support the selected character Use a font that supports the character or symbol. or symbol set. Text drifts between pages Cause Solution The software program is not resetting the printer to the top of See the software documentation or the PCL/PJL Technical the page. Reference Package for specific information. Characters are erratic or missing, or the printout is interrupted Cause Solution The interface cable is of poor quality. The interface cable is loose. The interface cable is damaged or bad. Try using a different, higher quality, IEEE-compliant interface cable. Disconnect and reconnect the interface cable. Try using a different interface cable. The power cable is loose. You are attempting to print a PCL job, but the printer is configured for PS. You are attempting to print a PS job, but the printer is configured for PCL. Disconnect and reconnect the power cable. From the printer control panel, select the correct printer personality and then resend the print job. From the printer control panel, select the correct printer personality and then resend the print job. 172 Chapter 11 Problem solve ENWW