HP CP3505dn HP Color LaserJet CP3505 Series Printers - User Guide
HP CP3505dn - Color LaserJet Laser Printer Manual
UPC - 882780763418
View all HP CP3505dn manuals
Add to My Manuals
Save this manual to your list of manuals |
HP CP3505dn manual content summary:
- HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 1
HP Color LaserJet CP3505 User Guide - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 2
- HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 3
HP Color LaserJet CP3505 User Guide - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 4
services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part . PANTONE® is Pantone, Inc's checkstandard trademark for color. PostScript® is a trademark of Adobe Systems Incorporated. - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 5
contents 1 Printer basics Product comparison ...19 System Setup sub-menu 20 I/O sub-menu ...23 Resets sub-menu ...23 Diagnostics menu ...25 Change control-panel configuration 26 Set the Use Requested Tray feature 26 Set the Manually Feed Prompt feature 27 Set the PS Defer Media feature - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 6
HP Easy Printer Care Software 42 Other components and utilities 43 Software for other operating systems 44 4 Use the product with Macintosh Software for Macintosh ...46 Supported operating systems for Macintosh 46 Supported printer drivers color options ...51 Use the Services menu ...52 iv ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 7
network cable 55 Configure the network product 55 Manually configure TCP/IP parameters from the printer control panel 55 Set the IP address 55 EIO) configuration 58 HP Jetdirect EIO print servers 58 6 Paper and print media Understand paper and print media use 60 Supported paper and print media - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 8
Use the Services tab ...100 9 Color Use color ...102 HP ImageREt ...102 Media selection ...102 Color options ...102 Standard red-green-blue (sRGB 102 Print in four colors (CMYK 103 CMYK ink-set emulation (PostScript only 103 Manage color ...104 Print in Grayscale ...104 Automatic or manual color - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 9
parts ...123 Supply replacement guidelines 123 Change print cartridges 123 Clean the printer ...126 Clean the printer using the printer control panel 126 Manage memory ...127 Install memory DIMMs ...127 Enable memory ...130 Verify the DIMM installation 130 11 Problem solve Basic troubleshooting - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 10
186 Customer self repair warranty service 187 Limited warranty for print cartridges and image drums 188 Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement 189 Customer support ...190 HP maintenance agreements ...191 On-site service agreements 191 Next-day on - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 11
201 Protecting the environment 201 Ozone production ...201 Power consumption ...201 Toner consumption ...201 Paper use ...201 Plastics ...201 HP LaserJet print supplies 201 Return and recycling instructions 202 United States and Puerto Rico 202 Multiple returns (two to eight cartridges specific - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 12
x ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 13
1 Printer basics ● Product comparison ● Product features ● Product walkaround ENWW 1 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 14
1-1 HP Color LaserJet CP3505 configurations HP Color LaserJet CP3505 HP Color LaserJet CP3505n HP Color LaserJet CP3505dn HP Color LaserJet CP3505x ● 22 ppm (letter-size) or 21 ppm (A4) print speed HP Color LaserJet CP3505, plus: HP Color LaserJet CP3505, plus: HP Color LaserJet CP3505, plus - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 15
Memory User interface Printer drivers Job storage Fonts Expandability Connectivity Environmental HP Color LaserJet CP3505 Series printer ● 450 MHz processor ● HP Color LaserJet CP3505: 256 MB RAM ● HP Color LaserJet CP3505n: 256 MB RAM ● HP Color LaserJet CP3505dn: 384 MB RAM ● HP Color LaserJet - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 16
about toner level, page count, and estimated pages remaining. ● No-shake cartridge design ● Printer checks for authentic HP print cartridges at cartridge installation. Accessibility ● Internet-enabled supply-ordering capabilities (using HP Easy Printer Care Software) ● The online user guide is - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 17
components. Figure 1-1 Front view (shown with optional 500-sheet paper feeder) 1 2 3 4 5 6 7 8 1 Output bin extender 2 Output bin 3 Top cover 4 Printer control panel 5 Front door 6 Tray 1 (holds 100 sheets of standard paper) 7 Tray 2 (holds 250 sheets of standard paper) 8 Tray 3 (optional - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 18
off switch 2 Power connection 3 EIO slot 4 Hi-Speed USB 2.0 port 5 Network port (available on the HP Color LaserJet CP3505n, CP3505dn, and CP3505x) Figure 1-3 Sample model and serial number label serial number Model name HP Color LaserJet CP3505 6 Chapter 1 Printer basics Model number CB441A ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 19
HP Color LaserJet CP3505n HP Color LaserJet CP3505dn HP Color LaserJet CP3505x CB442A CB443A CB444A ENWW Product walkaround 7 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 20
8 Chapter 1 Printer basics ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 21
2 Control panel ● Control-panel overview ● Control-panel menus ● Retrieve Job menu ● Information menu ● Paper Handling menu ● Configure Device menu ● Diagnostics menu ● Change control-panel configuration settings ● Use the printer control panel in shared environments ENWW 9 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 22
values of numerical items in the display. Makes selections, resumes printing after continuable errors, and overrides a non-HP print cartridge. Provides detailed information about printer messages or menus. Navigates menus and text, and decreases the values of numerical items in the display. Shows - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 23
tasks from the computer through the printer driver or any software program. Use the control panel to access printer features not supported by the printer driver or software program. Any changes that you make from the computer will override the printer control-panel settings. Control-panel indicator - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 24
areas of the display alert you to the state of the printer and tell you how to respond. The supplies gauge shows the consumption levels of print cartridges (black, cyan, magenta, and yellow). When a non-HP print cartridge is installed, a ? might appear instead of the consumption level. The supplies - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 25
information about a menu. The main menus are shown in the following table. Main menus SHOW ME HOW RETRIEVE JOB INFORMATION PAPER HANDLING CONFIGURE DEVICE DIAGNOSTICS SERVICE ENWW Control-panel menus 13 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 26
Retrieve Job menu NOTE: This menu appears only if the printer has a hard disk installed. Use the RETRIEVE JOB menu to print or delete stored jobs from the control panel. Menu item Value ALL - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 27
access to and print specific printer information. Sub-menu Prints the printer configuration page. PRINT SUPPLIES STATUS PAGE Prints information about toner level, or color; and reports the page count. PRINT COLOR USAGE JOB LOG Prints a report that shows the user name, application name and color - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 28
sizes appears. Configures the paper size for tray 2 or optional tray 3. The default size is letter or A4, depending on the country/region. See Supported paper and print media sizes on page 61 for a complete list of available sizes. A list of available types appears. Configures the paper type for - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 29
reset HP Color LaserJet CP3505dn and CP3505x only) DUPLEX BINDING ON LONG EDGE (HP Color LaserJet CP3505dn and CP3505x only) OVERRIDE A4/ LETTER SHORT EDGE NO YES MANUAL FEED OFF ON COURIER FONT REGULAR DARK WIDE A4 NO PRINT PS ERRORS YES OFF ON PRINT PDF printer driver. Sets the printer - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 30
Description ORIENTATION determines long-edge versus short-edge page layout. The default is PORTRAIT. FONT SOURCE selects the source of the font used on the printer control panel. The default is INTERNAL. FONT NUMBER is the number of the font you select. If this font is a contour font, use FONT PITCH - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 31
color half tone settings. Menu item Values Description ADJUST COLOR HIGHLIGHTS MIDTONES Modifies the half tone settings for each color. The default for each color is 0. SHADOWS RESTORE COLOR specify the media type, the printer will adjust the print quality type with a specific print mode. - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 32
Menu item Values CREATE CLEANING PAGE (HP Color LaserJet CP3505 and CP3505n only) PROCESS CLEANING PAGE (HP Color LaserJet CP3505dn and CP3505x only) Description Prints a cleaning page to be used for cleaning the printer. This page contains instructions for processing the cleaning page. See - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 33
to behave like trays in some previous HP printers.) The default for USE REQUESTED TRAY is EXCLUSIVELY. The default for MANUALLY FEED PROMPT is ALWAYS. PS DEFER MEDIA affects how paper is handled when printing from an Adobe® PS print driver. ENABLED uses HP's paper handling. DISABLED uses the Adobe - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 34
displayed. The default percentage is 15. Sets the printer behavior when a color print cartridge is empty. When the printer is set to AUTOCONTINUE BLACK, the printer continues printing using black toner only. The default is STOP. Sets whether the printer will attempt to reprint pages after a jam. The - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 35
the printer to determine the optimal RAM disk size based on the amount of available memory. transferred. Select ON if the printer uses USB or Ethernet 10Base-T. The default is OFF. Configures the HP Jetdirect embedded print server. TCP/IP IPX/SPX APPLETALK DLC/LLC SECURE WEB DIAGNOSTICS RESET - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 36
Menu item Values ON Description 24 Chapter 2 Control panel ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 37
50 printer events on the control-panel display, starting with the most recent. PQ Prints a series of print-quality assessment pages that help troubleshoot many print-quality problems. TROUBLESHOOTING PRINT DIAGNOSTICS Prints the diagnostics page. PAGE DISABLE Prints with one or more cartridges - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 38
specific tray should be used. Select FIRST to allow the printer to pull from a second tray if the specified tray is empty or contains a different media type or size. ● MANUALLY the default value), the printer uses HP's paperselection process. Select DISABLED to allow the printer to use the Adobe - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 39
DEVICE, and then press . 3. Press to highlight SYSTEM SETUP, and then press . 4. Press to highlight TRAY BEHAVIOR, and then press . 5. Press to highlight MANUALLY FEED PROMPT, and then press . 6. Press or to select ALWAYS or UNLESS LOADED. 7. Press to save the selected behavior, and then press Menu - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 40
job and configure its personality to accommodate that job. ● PCL: Configures the printer to use Printer Control Language. ● PDF: Configures the printer to use portable document format. ● PS: Configures the printer to use PostScript emulation. Set the Personality feature 1. Press Menu. 2. Press to - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 41
error. ON is the default setting. ● ON: An error message appears for ten seconds before automatically continuing to print. ● OFF: Any time the printer shows an error message, the print job pauses until you press . Set the Auto Continue feature 1. Press Menu. 2. Press to highlight CONFIGURE DEVICE - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 42
AT OUT (the default setting): The printer continues printing while a print cartridge is low. When the cartridge is out, the printer cannot print. ● STOP AT LOW: The printer pauses until you replace the low cartridge. ● OVERRIDE AT OUT: The printer continues printing even after some supplies have - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 43
is turned on for the first time, depending on the country/region in which you purchased the printer. As you scroll through the available options, the list appears in the language that is highlighted. When the list appears in the appropriate language, press - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 44
jobs. ● Coordinate with other users before changing the default printer font or downloading soft fonts. Coordinating these operations conserves memory and avoids unexpected printer output. ● Be aware that switching printer personalities, such as switching emulated PostScript to PCL, affects the - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 45
systems for Windows ● Supported printer drivers for Windows ● Select the correct printer driver for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Install the Windows software ● Remove software for Windows ● Supported utilities ● Software for other operating - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 46
Supported operating systems for Windows The product comes with software for the following Windows operating systems: ● Windows 2000 ● Windows Server 2003 (32-bit) ● Windows Server 2003 (64-bit) (PCL 5e printer driver only) For more information about upgrading from Windows 2000 Server to Windows - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 47
Supported printer drivers for Windows ● PCL 5 ● PCL 6 ● PS level 3 emulation The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver. ENWW Supported printer drivers for - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 48
the PCL 6 printer driver for the best overall performance. ● Use the PCL 5 printer driver for general office printing. ● Use the HP postscript level 3 emulation driver for printing from postscript level 3 emulation needs, or for postscript flash font support. 36 Chapter 3 Software for Windows ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 49
Properties in the Print dialog box to open the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software. ● Default printer driver settings: The default printer driver settings determine the settings used in all print jobs - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 50
Change printer-driver settings for Windows To change the settings for all print jobs until the software program is closed To change the default settings for all To change the device configuration print jobs settings 1. On the File menu in the software program, click Print. 2. Select the driver, - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 51
◦ Click OK. 3. When prompted, click Install Printer and follow the instructions on the computer screen. 4. Click Finish when the printer box, or go to http://www.hp.com/support/ cljcp3505 for help or more information. Install Windows software for networks The software on the printer CD-ROM supports - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 52
, click Install Printer and follow the instructions on the computer printer box, or go to http://www.hp.com/support/ cljcp3505 for help or more information. Software installation types for Windows You can choose from the following types of software installations: ● Typical. Installs the PCL driver - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 53
Remove software for Windows 1. Click Start, and then click All Programs. 2. Click HP, and then click HP Color LaserJet CP3505. 3. Click Uninstall HP Color LaserJet CP3505, and then follow the onscreen instructions to remove the software. ENWW Remove software for Windows 41 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 54
Supported utilities The HP Color LaserJet CP3505 printers are equipped with several utilities that make it easy to monitor and manage the printer on a network. HP Web Jetadmin HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 55
components and utilities Windows ● Software installer - automates the printing system installation ● Online Web registration Macintosh OS ● The HP Printer Utility - change device settings, view status, and set up printer-event notification from a Mac. This utility is supported for Mac OS X V10 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 56
for other operating systems OS UNIX Linux OS/2 Software For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX. For information, go to www.hp.com/go/linuxprinting. The OS/2 drivers are available from IBM and are packaged with - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 57
4 Use the product with Macintosh ● Software for Macintosh ● Use features in the Macintosh printer driver ENWW 45 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 58
OS V10.4 and later, PPC and Intel Core Processor Macs are supported. Supported printer drivers for Macintosh The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers. The PPDs, in combination - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 59
Installer icon in the HP LaserJet Installer folder. 4. Follow the instructions on the computer screen. USB printer queues are created automatically came in the box for help. Install Macintosh software for networks 1. Connect the network cable between the HP Jetdirect print server and a network port. - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 60
the device from the list. 9. Click Add Printer. 10. Close the Print Center or the Printer Setup Utility. Remove software from Macintosh operating systems To remove the software from a Macintosh computer, drag the PPD files to the trash can. Supported utilities for Macintosh Embedded Web server The - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 61
use printing shortcuts in Macintosh Use printing shortcuts to save the current printer driver settings for reuse. Create a printing shortcut 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. Select the print settings. 4. In - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 62
on a single sheet of paper. This feature provides a cost-effective way to print draft pages. 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. Click the Layout pop-up menu. 4. Next to Pages per Sheet, select the number of - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 63
bond). 2. Open the printer driver (see Change printer-driver settings for Windows on page 38). 3. On the Finishing pop-up menu, select the Manual Duplex option. NOTE: If the Manual Duplex option is not enabled, select Manually Print on 2nd Side. 4. Click Print. Follow the instructions in the pop-up - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 64
the File menu, click Print. 2. Open the Services menu. 3. Select a maintenance task from the drop-down list, and then click Launch. The embedded Web server opens to the page that provides the information for the task that you selected. 4. To go to various support Web sites for this device, select an - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 65
5 Connectivity ● USB configuration ● Network configuration ENWW 53 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 66
USB configuration All printer models support USB connections. The USB port is on the right side of the printer. Connect the USB cable Plug the USB cable into the printer. Plug the other end of the USB cable into the computer. Figure 5-1 USB port connection 1 2 1 USB port 2 USB connector 54 Chapter - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 67
Network configuration The HP Color LaserJet CP3505n, CP3505dn, and CP3505x models support network connections. The network port is on the right side of the printer. Connect the network cable Plug the network cable into the printer. Figure 5-2 Network port connection 1 2 1 Network port 2 Network - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 68
to highlight TCP/IP, and then press . 6. Press to select IPV4 SETTINGS. 7. Press to select CONFIG METHOD. 8. Press to highlight MANUAL, and then press . 9. Press to highlight MANUAL SETTINGS, and then press . 10. Press to highlight SUBNET MASK, and then press . 11. Press the or arrow to increase or - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 69
factory default, all supported network protocols are enabled. Disabling unused protocols has the following benefits: ● Decreases printer-generated network traffic printer ● Provides only pertinent information on the configuration page ● Allows the printer control panel to display protocol-specific - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 70
to a base model (HP Color LaserJet CP3505), additional printer memory might be required. The HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through the HP Web Jetadmin software - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 71
specified in this user guide and in HP LaserJet Printer Family Media Guide. The guidelines can be downloaded from http://www.hp.com/support/ljpaperguide/. CAUTION: Using media that does not meet Hewlett-Packard's specifications might cause problems for the printer, requiring repair. This repair - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 72
might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for laserjets or multiuse. Do not use paper or print media made for inkjet printers. Hewlett-Packard Company - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 73
adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 6-1 Supported paper and print media sizes Size Dimensions Tray 1 Tray 2 Optional tray 3 Letter 216 x 279 mm (8.5 x 11 inches) Legal 216 x 356 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 74
within the minimum- and maximum-size guidelines for the product but are not listed in the supported paper sizes table. When using a supported custom size, specify the custom size in the print driver, and load the paper in a tray that supports custom sizes. 62 Chapter 6 Paper and print media ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 75
supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in your print driver to obtain the best print results. CAUTION: HP LaserJet printers use fusers to bond dry toner particles - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 76
, or other types of paper without having to unload the other trays. Load paper in tray 1 CAUTION: Avoid adding print media to tray 1 while the printer is printing, or jams can occur. 1. Open tray 1. NOTE: If printing on special media, such as envelopes, use tray 1. See Load envelopes in tray 1 on - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 77
out the tray extender and, if necessary, open the additional tray extender. 4. Slide the width guides slightly wider than the print media. 5. Place print media into the tray with the side to Print on both sides of the paper (duplex printing) on page 95 for loading instructions. ENWW Load media 65 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 78
width guides. CAUTION: Wait for the printer to finish printing before closing tray 1 (optional). Closing the tray before the printer software, set margins at least 15 mm (0.6 in) from the edge of the envelope. NOTE: Testing has shown that fusing performance is improved when the Extra Heavy fuser - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 79
tray extender. 3. Set the paper-width guides. 4. Load as many as 10 envelopes in the center of tray 1 with the side to be printed on facing down, with the stamp area farthest from the printer, and the short edge toward the printer. Slide the envelopes into the printer as far as they will go - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 80
envelopes. Make sure that the envelopes fit under the tabs on the guides. Load tray 2 Tray 2 holds up to 250 sheets of standard paper pulled out or removed, media from tray 3 cannot feed into the printer. This causes the printer to jam. CAUTION: To avoid jams, never open or remove a tray during printing. - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 81
the arrow points to the size that you are loading. 4. Move the side width guides until the arrow on the right width guide points to the size that you are loading. 5. Load the media into the tray on both sides of the paper (duplex printing) on page 95 for loading instructions. ENWW Load media 69 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 82
tray 3 holds up to 500 sheets of standard paper and adjusts for many sizes. Tray 3 is installed underneath tray 2. When tray 3 is installed, the printer detects it and lists tray 3 as a choice in the control panel CONFIGURE DEVICE menu. CAUTION: The paper path for tray 3 passes through tray 2. If - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 83
2. Raise the output bin extension. 3. Adjust the length guide until the arrow points to the size that you are loading. 4. Move the side width guides until the arrow on the right width guide points to the size that you are loading. ENWW Load media 71 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 84
front of the tray. NOTE: If you are duplex printing, see Print on both sides of the paper (duplex printing) on page 95 for loading instructions. 6. Make sure that the stack of media is flat in the tray at all four corners, and keep it below the height tabs. 7. Slide the - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 85
printer trays and then request media by type or size in the software program. NOTE: If you have used previous HP Color LaserJet printers, specifications for duplex printing. See Special paper or print media guidelines on page 63. The following instructions are for configuring the trays at the printer - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 86
specific size, use the printer control panel to set the paper size for tray 1 to match the envelope size that you are printing. 2. Specify tray 1 in the software program. 3. If your software does not automatically format an envelope, specify Landscape for page orientation in the software - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 87
the margin settings appropriately. 4. Click Print in the software program or printer driver. Address type Return Destination Left margin 15 mm (0.6 guides are reset. Set a custom size in tray 2 or tray 3 1. Open the tray and place the media face-up in the tray. 2. Set the media length guides - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 88
seconds. The controlpanel display prompts you to enter another value. The printer shows a message indicating the dimensions for the custom size. Automatic media type sensing (auto sense mode) The HP Color LaserJet CP3505 automatically classifies media into one of the following categories: ● Plain - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 89
paper (Normal mode). ● This is the fastest mode and is useful for high-volume printing in Normal mode. Tray 2 or tray 3 sensing Expanded sensing ● The printer stops the first five pages fed from each paper tray to sense the type and averages the five results. ● The - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 90
78 Chapter 6 Paper and print media ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 91
7 Use product features ● Sleep Delay and Sleep Mode features ● Manage stored jobs ENWW 79 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 92
to reduce power consumption. You can set the length of time before the printer goes into sleep mode to one of the following settings: ● 1 MINUTE 2. Press to highlight CONFIGURE DEVICE, and then press . 3. Press to highlight RESETS, and then press . 4. Press to highlight SLEEP MODE, and then press - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 93
with installed hard drives. To store print jobs on the printer, use the Job Storage tab in the printer driver Properties dialog box. After a job is stored, you can print it or delete it from the printer control panel. Print a stored job 1. Press Menu. 2. Press to highlight RETRIEVE JOB, and then - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 94
82 Chapter 7 Use product features ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 95
in Windows ● Resize documents ● Set a custom paper size from the printer driver ● Print on both sides of the paper (duplex printing) ● Print multiple pages on one sheet of paper in Windows ● Setting the color options ● Using the HP Digital Imaging Options dialog box ● Use the Services tab ENWW 83 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 96
(47 lb) cover Cardstock Side to be printed on facing down Table 8-2 Tray 2, tray 3, and tray 4 media information Media type Media specifications Media quantity Driver settings Paper and cardstock, standard sizes Range: 60 g/m2 (16 lb) bond to 120 g/m2 (32 lb) bond Equivalent to 250 sheets - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 97
Table 8-2 Tray 2, tray 3, and tray 4 media information (continued) Media type Media specifications Media quantity Driver settings Glossy Range: 106 g/m2 (28 lb) bond to 120 g/m2 (32 lb) bond (tray 2), or 200 sheets (tray 3) Maximum stack height: 100 sheets (tray 2), - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 98
Access the printer driver For information about opening the printer driver, see Change printer-driver settings for Windows on page 38. 86 Chapter 8 Print tasks ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 99
panel become default settings for subsequent print jobs. Settings selected in the software or the printer driver override control-panel settings. Source Print by Source to specify a tray from which the printer will pull media. The printer tries to print from this tray, no matter what type or size - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 100
If a print job is waiting in a print queue (computer memory) or print spooler (Windows 2000 or XP), delete the print job there. For Windows 2000 and Windows XP, click Start and then click Printers. Double-click the HP Color LaserJet CP3505 printer icon to open the print spooler. Select the print job - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 101
Use different paper and print covers Follow these instructions for printing a first page that is different from other pages in the print job. 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. Click the Paper/Quality tab. 4. - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 102
Print a blank first page 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. Click the Paper/Quality tab. 4. In the Special pages list box, click Covers. 5. Click Settings. 6. Select the settings that - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 103
, such as "Confidential," that is printed in the background of each page of a document. 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. From the Effects tab, click the Watermarks drop-down list. 4. Click the watermark that - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 104
settings for reuse. Shortcuts are available on most printer-driver tabs. You can save up to 25 printing shortcuts. Create a printing shortcut 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. Select the print settings that - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 105
to print a document on a different size paper, with or without scaling. Reduce or enlarge a document 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. On the Effects tab, next to % of Actual Size, type the percentage by which - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 106
custom paper size from the printer driver 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or width. If you type a size that is too small or too large, the driver adjusts the size to the minimum or maximum size that is allowed. 6. If - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 107
printing is available for the HP Color LaserJet CP3505dn and CP3505x printers. Use automatic duplex printing 1. software program or printer driver. To select 2-sided printing from the printer driver, the driver must be configured correctly. For instructions, see the online Help for the printer driver - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 108
than 105 g/m2 (28 lb bond). 2. Open the printer driver (see Change printer-driver settings for Windows on page 38). 3. On the Finishing tab, select Print on Both Sides (manually). 4. Click OK. 5. Send the print job to the product. Follow the instructions in the pop-up window that appears before - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 109
of paper in Windows You can print more than one page on a single sheet of paper. 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. Click the Finishing tab. 4. In the section for Document Options, select the number of pages - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 110
options for programs and operating systems that support color-management systems. This setting is recommended for printing all color documents. ● Select Manual to adjust the color and halftone settings for text, graphics, and photographs. If you are using a PCL driver, you can adjust the RGB data - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 111
HP Digital Imaging Options dialog box: ● Contrast Enhancement: Enhance colors and contrast for washed-out photos. Click Automatic to allow the printer software of low resolution images such as those downloaded from the Internet. Click On to allow the printer software to sharpen details in the image. - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 112
the Services tab to obtain product and supply-status information. Click the Device and Supplies status icon to open the Device Status page of the HP Embedded on page 113. In the Internet Services area, select an option from the list to go to various support Web sites for this device. Click Go!. - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 113
9 Color ● Use color ● Manage color ● Match colors ENWW 101 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 114
driver settings or make trade-offs between print quality, performance, and memory. ImageREt produces photorealistic images. The HP Color LaserJet CP3505 printers use HP ImageREt 3600 technology, which offers trapping technologies, control over dot placement, and more precise control of the toner - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 115
files to provide rich, saturated colors for text and graphics. The printer uses the PS printer driver to accept CMYK colors. CMYK ink-set emulation (PostScript only) The HP Color LaserJet CP3505 printers use CMYK color rendering to emulate several standard offsetpress ink sets: ● Default CMYK+: This - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 116
reduces wear on the color cartridges. Automatic or manual color adjustment The Automatic color adjustment option optimizes the neutral-gray color treatment, halftones, and edge enhancements for each element in a document. For more information, see your printer driver online Help. NOTE: Automatic - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 117
is selected. ● Custom Profile instructs the printer to use a custom input profile to more accurately predict and control color output. Download custom profiles from http://www.hp.com. Color access and control The HP Color LaserJet CP3505 printers include a RESTRICT COLOR USE setting for networked - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 118
to select one of the following options: ● DISABLE COLOR: This setting denies the printer color capabilities to all users. ● ENABLE COLOR: This is the default setting, which allows all users to use the printer color capabilities. ● COLOR IF ALLOWED: This setting allows the network administrator to - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 119
your monitor: ● Print media ● Printer colorants (inks or toners, for example) ● Printing process (inkjet, press, or laser technology, for example) ● Overhead lighting ● Personal differences in perception of color ● Software programs ● Printer drivers ● Computer operating systems ● Monitors ● Video - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 120
Use the following procedure to print color samples from the printer control panel: 1. Press Menu. 2. Press to highlight INFORMATION, and then press . 3. Press to highlight PRINT CMYK SAMPLES or PRINT RGB SAMPLES, and then press . 108 Chapter 9 Color ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 121
10 Manage and maintain ● Information pages ● Configure e-mail alerts ● Use the embedded Web server ● Use HP Easy Printer Care Software ● Use the HP Printer Utility for Macintosh ● Manage supplies ● Replace supplies and parts ● Clean the printer ● Manage memory ENWW 109 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 122
printer contains an HP Jetdirect print server or an optional hard disk drive, an additional configuration page prints that provides information about those devices. 1. Press Menu. Shows print-cartridge toner Demo page 1. Press Menu. Shows a color photograph that allows you to check print quality - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 123
Page description PCL or PS font list Shows which fonts are currently installed in the printer. How to print the page NOTE: This option does not appear if no mass storage devices are installed. 1. Press Menu. 2. Press to highlight INFORMATION, and - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 124
e-mail alerts You can use HP Web Jetadmin or the embedded Web server to configure the system to alert you of problems with the printer. The alerts take the form of e-mail messages to the e-mail account(s) that you specify. You can configure the following: ● The printer(s) you want to monitor ● The - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 125
the printer is directly connected to a computer, use HP Easy Printer Care Software to view the printer status. ● View printer control printer and supplies events ● View and change network configuration ● View support content that is specific to the current state of the printer When the printer - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 126
printer configuration page. Supplies Status: Shows the life remaining of HP supplies, with 0 percent indicating that a supply is empty. This page also provides supplies part or edit a wake time for the printer. Restrict Color: Allows you to set user color print job restrictions. Tray Sizes/Types: - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 127
information to provide diagnostic and support information specific to your printer. Order Supplies: Connects to the HP Web site, in which you can order genuine HP supplies, such as print cartridges and paper. ● Product Support: Connects to the support site for the printer, from which you can search - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 128
Use HP Easy Printer Care Software HP Easy Printer Care Software is an application that you can use for the following tasks: ● Check the printer status. ● Check supplies status. ● Set up alerts. ● Gain access to troubleshooting and maintenance tools. You can use HP Easy Printer Care Software when the - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 129
links. ● Provides device information, including alerts for items needing attention. Provides links to troubleshooting information and tools. Provides links to the HP Web site for registration, support, and for ordering supplies. Supplies Ordering ● window Provides access to online ● or e-mail - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 130
and then click Printers. 3. Click hp, and then click Utilities. 4. Double-click HP Printer Selector to open the HP Printer Selector. 5. Select the printer that you want Color Cleaning Configuration Page Supplies Status HP Support File Upload Upload Fonts Firmware Update Duplex Mode Economode Toner - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 131
Item Additional Settings E-mail Alerts Description Provides access to the embedded Web server. Configures the printer to send e-mail notices for certain events. ENWW Use the HP Printer Utility for Macintosh 119 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 132
the estimated replacement intervals for print cartridges and the control-panel messages that indicate when to replace each item. Printer Page count Approximate time period1 HP Color LaserJet CP3505 Series printer 6,000 pages (black) 6,000 pages (color) 6 months 1 Approximate life is based on - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 133
Because they are not genuine HP products, HP cannot influence their design or control their quality. Service or repair that is required as a result of using a non-HP print cartridge will not be covered under the printer warranty. If you use a non-HP print cartridge, HP cannot ensure the accuracy of - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 134
/go/ anticounterfeit when you install an HP print cartridge and the printer message says the cartridge is nonHP. HP will help determine if the product is genuine and take steps to resolve the problem. Your print cartridge might not be a genuine HP print cartridge if you notice the following: ● You - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 135
instructions on installing supplies, see the installation guides provided with each supply item or see more information at http://www.hp.com/support/cljcp3505. CAUTION: Hewlett-Packard recommends the use of HP products in this printer. Use of nonHP products may cause problems requiring service that - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 136
2. Remove the used print cartridge from the printer. 3. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. 4. Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge from side to side. CAUTION: Do not - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 137
. See the enclosed recycling guide for recycling instructions. 9. If you are using a non-HP print cartridge, check the printer control panel for further instructions. For additional help, see the Web sites listed in Supply replacement guidelines on page 123. ENWW Replace supplies and parts 125 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 138
these types of problems. Clean the printer using the printer control panel 1. Press Menu. 2. Press to highlight CONFIGURE DEVICE, and then press . 3. Press to highlight PRINT QUALITY, and then press . NOTE: If your printer has an automatic duplexer (HP Color LaserJet CP3505dn and CP3505x), go - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 139
memory The HP Color LaserJet CP3505 Series printers have one dual inline memory module (DIMM) slot that supports up to 1 GB RAM. Use the DIMM slot to upgrade the printer with the following items: ● More printer memory: DIMMs are available in 128, 256, 512 MB, and 1GB DDR 2 ● Other DIMM-based printer - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 140
, gently pull the black tabs together, and then pull the formatter assembly from the printer. 3. Place the formatter board on a clean, flat, grounded surface. To replace a DIMM that is currently installed, spread the latches apart on each side of the - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 141
the edge of the formatter board in the tracks at the top and bottom of the slot, and then slide the board back into the printer. Push the formatter firmly until you hear the formatter latches click into place. ENWW Manage - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 142
the power cable and USB or network cable, and then turn on the printer. 9. After installing a memory DIMM, see Enable memory on page 130. Enable memory If you installed a memory DIMM, set the printer driver to recognize the newly added memory. 1. On the Start menu, point to Settings, and click - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 143
● Common causes of jams ● Clear jams ● Paper-handling problems ● Diagnostic test pages ● Printer response problems ● Printer control-panel problems ● Color-printing problems ● Incorrect printer output ● Macintosh problems ● Software program problems ● Print-quality troubleshooting ENWW 131 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 144
pull tab on the cartridge removed? For additional information about installation and setup, see the printer getting started guide. If you cannot find solutions to printer problems in this guide, go to http://www.hp.com/support/cljcp3505 Factors that affect printer performance Several factors affect - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 145
to at least one 1. print cartridge memory tag, or at least one memory tag is missing. 2. Open the front door. Remove the print cartridges, and then reinstall them. 3. Close the front door. 4. Turn the printer off and then on. 5. If the error persists, contact HP Support. ENWW Control-panel - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 146
with For help press 13.XX.YY FUSER JAM INSIDE TOP COVER alternates with For date and time each time you turn the printer on. Contact HP support. A jam has occurred inside the front door HP Support. A jam has occurred inside the front door. Press for help. or 134 Chapter 11 Problem solve ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 147
message persists after clearing all pages and exiting Help, contact HP Support. A page is jammed underneath the front cover. Open the front door and remove any jammed media. For help press 20 INSUFFICIENT MEMORY alternates with The printer has received more data from the 1. computer than fits in - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 148
To continue turn off then on 50.X FUSER ERROR For help press 51.XY ERROR alternates HP Support. The memory DIMM is not a supported DIMM. Install a supported DIMM. A printer command error has occurred. 1. Turn the printer off and then on. 2. If the message persists, contact HP support. A printer - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 149
to continue. 2. If the problem persists, contact HP Support. 0 Onboard NVRAM 1 Removable disk 68.X STORAGE ERROR SETTINGS CHANGED alternates with To continue press One or more printer settings that were saved 1. in the non-volatile storage device are invalid and have been reset to the factory - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 150
turn on the printer, the clock is not working correctly. Contact HP support. The printer administrator has printer encountered a request for a personality that did not exist in the printer. The job is cancelled and no pages are printed. 1. Press to continue. 2. Try a different driver. The memory - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 151
during a firmware upgrade. 1. Reinstall the firmware. 2. If the problem persists, contact HP Support. COLOR RFU FAILED An error has occurred during a firmware upgrade. 1. Reinstall the firmware. 2. If the problem persists, contact HP Support. Creating...CLEANING PAGE The printer is generating - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 152
page 123 for more information. The fuser is either not installed or not correctly installed in the printer. Press for help. or Contact HP Customer Support or your authorized HP service provider. Two or more cartridges are missing. Install the missing cartridges. Press and then press for help - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 153
memory DIMM has failed. The printer is testing a solenoid. Install a supported memory DIMM. No action necessary. The printer has detected that a nonHP supply is currently installed but (override) was pressed. If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit. Service - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 154
is nearing the end of its useful life. The printer is ready and will print for the estimated number of pages indicated. Order the identified print cartridge. Printing will continue until REPLACE CARTRIDGE appears. NOTE: Estimated pages remaining is based upon historical page coverage - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 155
when the page has printed. The printer is generating the print quality troubleshooting pages. The printer will return to the Ready state when the pages are printed. Follow the instructions on the printed pages. The printer is generating the registration page. The printer will return to the SET - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 156
press REPLACE CARTRIDGE alternates with To continue press . REPLACE SUPPLIES alternates with For status press Description The printer received a PJL file system command to store something on the file system, but the file system is full. Recommended action 1. Use HP Web Jetadmin software to - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 157
. 1. Reinstall the firmware. 2. If the problem persists, contact HP Support. Rotating motor alternates with To exit press STOP key A component test is in progress; the component selected is Cartridge motor. Press Stop to stop this test. Rotating motor The printer is testing - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 158
printer has detected that a non-HP supply is currently installed and (override) was pressed. If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit. Service or repairs required as a result of using non-HP supplies are not covered under HP warranty. 146 Chapter 11 Problem - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 159
printer received a PJL file system 1. alternates with command that attempted to perform an illogical operation (for example, to download reappears, a problem might exist in the software program. USB STORAGE FILE SYSTEM IS FULL alternates with Ready To clear press The printer received a PJL - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 160
only media that meets HP specifications. See Supported paper and print media sizes on page 61. A component is installed incorrectly. Verify that all print cartridges, the transfer unit, and the fuser are correctly installed. You are using media that has already passed through a printer Do not use - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 161
to troubleshoot jams in the printer. For instructions to clear jams, see Clear jams from input trays on page 150. Figure 11-1 Jam locations (printer shown without optional tray 3) 1 6 5 2 3 4 1 Output bin 2 Paper path 3 Tray 1 4 Trays 2 or 3 5 Duplex path (for 2-sided printing) 6 Fuser Jam - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 162
. Tray 1 1. Remove the media from the tray. 2. Grasp the jammed sheet by both corners and pull. 3. Place the media stack in tray 1. 150 Chapter 11 Problem solve ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 163
4. Confirm that the media guides are against the stack without bending it and that the stack does not If the jammed sheet is visible, remove it. 2. If the sheet is not visible, check inside the printer at the top of the tray opening. Remove any jammed media. 3. Pull out tray 2 and place it on - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 164
4. If the jammed sheet is visible, remove it. 5. If the sheet is not visible, check inside the printer at the top of the tray opening. Remove any jammed media. 6. Replace tray 2 and optional tray 3. NOTE: Use tray 1 when printing on heavier paper. 7. Press - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 165
Clear jams from inside the product Fuser area (top cover) 1. Open the top cover. 2. If the jammed sheet is visible, remove it and then close the top cover. 3. If the sheet is not visible, turn off the printer. WARNING! The fuser will be hot. Wait 10 minutes before proceeding. ENWW Clear jams 153 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 166
on the fuser to remove it. 5. On the fuser, lift the shutter door. CAUTION: Do not open the shutter door while the fuser is in the printer. 6. Remove any jammed sheets. NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. 154 Chapter 11 Problem solve ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 167
on the latches, and then push both sides of the fuser into the printer. Press the fuser down until it clicks into place. 8. Close the top cover and then turn on the printer. Front door 1. Open the front door. CAUTION: Do not place anything on the transfer unit. Do not touch the top of the - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 168
2. Remove any visible media. 3. Locate the green registration-plate tabs that are below the bottom print cartridge. 4. Press the tabs, and then lift the registration plate. Remove any jammed media, and then return the registration plate to its closed position. NOTE: If - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 169
5. Close the front door. Clear jams from the duplexer NOTE: This issue occurs only in models that provide automatic 2-sided printing. 1. Turn off the printer, and open the top cover. If any media is visible, remove it. 2. Open the front door. ENWW Clear jams 157 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 170
3. Rotate the transfer unit up and away from the front door. 4. Remove any jammed sheets from under the transfer unit. 5. Locate the green registration-plate tabs that are below the bottom print cartridge. 158 Chapter 11 Problem solve ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 171
position. NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing. 7. Close the front door and then turn on the printer. ENWW Clear jams 159 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 172
Paper-handling problems Use only media that meets the specifications outlined in the HP LaserJet Printer Family Print Media Specification Guide. For ordering information, see Supplies and accessories on page 181. For paper specifications for this printer, see Supported paper and print media sizes on - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 173
removed. Open the printer and remove any media that is in the paper path. Closely inspect the fuser area for jams. See guides in the tray are not against the media stack. Verify that the guides are touching the stack. The manual-feed prompt is set to ALWAYS. The printer always prompts for manual - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 174
that do not meet HP specifications might have Use transparencies designed for HP Color LaserJet printers. been loaded. The correct media type is not specified in the software or printer Verify that the correct type is selected in the software or printer driver. driver. The tray is overfilled - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 175
See Supported paper and print media sizes on page 61 or the HP LaserJet Printer Family Print Media Specification Guide. problem persists, replace the paper. The specific media type was not configured for the tray or selected in the software. Configure the software for the media (see the software - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 176
duplexing (2-sided printing) or duplexes incorrectly Cause Solution The printer model does not support automatic 2-sided printing. The HP Color LaserJet CP3505 and CP3505n printers do not support automatic 2-sided printing. The printer configuration is not set for duplexing. Run the automatic - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 177
log 8. Follow the instructions on the printed page. The event log lists the printer events, including jams, service errors, and other printer calibration, color density, and other parameters. 1. Press Menu. 2. Press to highlight DIAGNOSTICS, and then press . Print-quality troubleshooting - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 178
on page 26. The correct driver is not selected in the software program or Select the PS driver in the software program or printer driver. printer driver. The printer is not configured correctly. See Change control-panel configuration settings on page 26. 166 Chapter 11 Problem solve ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 179
the printer See Control-panel messages on page 133. control panel. The correct printer driver is not installed in the computer. Install the correct printer driver. The correct printer and port are not selected on the computer. Select the correct printer and port. ENWW Printer response problems - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 180
the printer to a different power receptacle. A message appears that 2-sided printing is not available for the type and size selected Cause Solution The selected paper is not supported for automatic 2-sided printing. Make sure manual 2-sided printing is enabled. 168 Chapter 11 Problem solve - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 181
formatter until the black levers click into a secured position. 4. Turn on the printer. If the problem persists, go to http://www.hp.com/support/ cljcp3505 Control-panel settings do not work correctly Cause Solution The printer control-panel display is blank, even when the fan Fans might run - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 182
printer driver is not selected in your software program. Select the correct printer driver. No color appears on the configuration page. Contact HP support. The control-panel setting for COLOR SUPPLY OUT is set to AUTOCONTINUE BLACK, and one of the color print cartridges is out. The printer - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 183
colors. The software program might interpret extremely dark colors as black. If so, avoid using extremely dark colors. Calibrate the printer. See Calibrate the printer on page 180. 1. On the printer driver Color tab, in the Color Options section, select Manual. 2. Click Settings. 3. In Manual Color - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 184
font is not available to the printer. The correct printer driver is not selected. The font might be correct, but the characters appear blurry because the colors are not aligned correctly. Solution Reselect the font in the software program. Download the font to the printer or use another font. (In - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 185
. See Clean the printer on page 126. If the problem persists, see Print-quality troubleshooting on page 178. Guidelines for printing with different fonts ● The 80 internal fonts are available in PostScript Emulation (PS) and PCL mode. ● To conserve printer memory, download only those fonts that - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 186
is in the following hard-drive folder: Library/Printers/PPDs/Contents/Resources/ .lproj, where is the two-letter language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions. 174 Chapter 11 Problem solve ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 187
in the Print Center or Printer Setup Utility after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB and has the appropriate USB software from Apple. ● Verify that your - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 188
with a USB cable, the printer does not appear in the Print Center or Printer Setup Utility after the driver is selected. Cause Solution Hardware troubleshooting ● Check that the printer is turned on. ● Verify : The iMac keyboard is a nonpowered USB hub. 176 Chapter 11 Problem solve ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 189
software program does not support color. See the software documentation. Color mode is not selected in the software program or printer Select Color mode instead of Grayscale or Monochrome driver. mode. The correct printer driver is not loaded. Load the correct printer driver. Printer driver - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 190
that the transparencies meet the specifications for this printer. See Supported paper and print media sizes on page 61. ● The transparencies are not designed for correct toner adhesion. Use only transparencies that are designed for HP Color LaserJet printers. ● Handle transparencies by the edges - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 191
printed, select different colors in the software program or printer driver. ● If you are using a reflective overhead projector with the printed transparencies, use a standard overhead projector instead. Print-quality problems associated with the environment If the printer is operating in excessively - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 192
function that optimizes print quality. If you experience any print-quality problems, calibrate the printer. 1. Press Menu. 2. Press to highlight CONFIGURE DEVICE, and then press . 3. Press to highlight PRINT QUALITY, and then press . 4. Press to highlight FULL CALIBRATE NOW, and - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 193
Supplies and accessories ● To order supplies in the U.S., go to http://www.hp.com/sbso/product/supplies. ● To order supplies worldwide, go to http://www.hp.com/ghp/buyonline.html. ● To order supplies in Canada, go to http://www.hp.ca/catalog/supplies. ● To order supplies in Europe, go to http://www - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 194
print cartridge Magenta print cartridge USB 2.0 printer cable (2-meter [6.5-foot] standard) HP LaserJet Printer Family Print Media Specification Guide PCL/PJL Technical Reference Package For downloadable versions, go to http://www.hp.com/ support/cljcp3505. When connected, select Manuals. 182 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 195
window, click Order Supplies. This provides the URL where you can purchase supplies and view supplies information, including part numbers and printer information. 4. Select the part numbers you want to order and follow the onscreen instructions. ENWW Ordering by using the embedded Web server 183 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 196
184 Appendix A Supplies and accessories ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 197
B Service and support ENWW 185 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 198
Hewlett-Packard limited warranty statement HP PRODUCT HP Color LaserJet CP3505 Series Printer DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 199
permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 200
environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 201
Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship until the printer provides a low-life indicator on the control panel. This warranty does not apply to products that (a) have been - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 202
.hp.com/go/macosx Download software utilities, drivers, and electronic information http://www.hp.com/go/cljcp3505_software Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order additional HP service or maintenance agreements www.hp - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 203
maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you. On-site service - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 204
: It is extremely important to remove the print cartridges before shipping the printer. Print cartridges left in the printer during shipping will leak and entirely cover the printer engine and other parts with toner. To prevent damage to the print cartridge, avoid touching the roller, and store the - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 205
also describe how the different operating modes affect power consumption, heat output, and noise output. Physical specifications Table C-1 Physical dimensions for the HP Color LaserJet CP3505 printers Product Height Depth Width Weight1 Base model 400 mm (15.7 in) Base model plus duplexer - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 206
is sold. Do not convert operating voltages. This may damage the printer and void the product warranty. Table C-2 Electrical specifications for the HP Color LaserJet CP3505 printers Item 110-volt models 220-volt models Power requirements 100 to 127 V (+/-10%) 50 to 60 Hz (+/-2 Hz) Minimum - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 207
specifications Table C-3 Power consumption (average, in watts)1 Product Model Printing2 Ready3 Sleep4 Off Heat outputReady (BTU/ hour)5 HP Color LaserJet CP3505 437 48 15 0.5 162 HP Color LaserJet 437 48 CP3505n 15 0.5 162 HP Color LaserJet 437 48 CP3505dn 15 0.5 162 HP - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 208
Acoustic specifications Table C-4 Acoustic emissions for theHP Color LaserJet CP3505 printers Sound power level Declared per ISO 9296 Printing (20 ppm)1 LWAd = 6.4 Bels (A) [64 dB (A)] Ready LWAd = 5.4 Bels (A) [54 dB (A)] Sound pressure level: bystander position Declared - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 209
Operating-environment specifications Table C-5 Operating environment specifications Environment Recommended Temperature 17 to 25° C (62.6 to 77° F) Humidity 20 to 60% relative 0 to 2600 m (0 to 8530 ft) NOTE: These values are subject to change. ENWW Operating-environment specifications 197 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 210
198 Appendix C Printer specifications ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 211
D Regulatory information This section contains the following regulatory information: ● FCC statement ● Environmental stewardship ● Declaration of conformity ● Country/region specific statements ENWW 199 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 212
for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are installed and used in accordance with the instructions, it may cause harmful interference to radio Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 213
and instructions are included in every new HP LaserJet print cartridge and supplies package. You help reduce the toll on the environment further when you return multiple cartridges together rather than separately. HP is committed to providing inventive, high-quality products and services that - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 214
The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (two to eight cartridges) 1. Package each HP LaserJet print cartridge in its original box - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 215
HP Color LaserJet CP3505 printers Type: carbon monofluoride lithium battery BR1632 Weight: (1.5 g) Location: On formatter board User-removable: No For recycling information, you can go to http://www.hp service toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds or www.hp - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 216
obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product return and recycling program ● Material Safety Data Sheets Visit www - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 217
HP Color LaserJet CP3505 Series printers BOISB-0504-00 Including Product Options: Print Cartridges: Q5985A - Optional 500 Sheet Input Tray ALL Q6470A, Q7581A, Q7582A, Q7583A conforms to the following Product Specifications accordingly. This Device complies with Part 15 of the FCC Rules. - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 218
Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for , or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. Canadian DOC regulations - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 219
osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP Color LaserJet CP3505, CP3505n, CP3505dn, CP3505x - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia : Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser. ENWW Country/region specific statements 207 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 220
Substances Table (China) 208 Appendix D Regulatory information ENWW - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 221
95, 96 drivers Macintosh settings 49 Macintosh, troubleshooting 174 Services tab 100 settings 37, 38, 46 shortcuts (Macintosh) 49 shortcuts (Windows) 92 supported 35 Windows settings 92 Duplex Blank Pages feature 28 duplex printing 95 E e-mail alerts configuring 112 Easy Printer Care software 42 EIO - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 222
47 problems, troubleshooting 174 removing software 48 resize documents 49 software 46 software components 43 support 190 supported operating systems 46 USB card, troubleshooting 175 Macintosh driver settings custom-size paper 49 Services tab 52 watermarks 50 maintenance agreements 191 manual feed - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 223
122 checking the toner level 120 genuine HP 121 managing 120 non-HP 121 replacing 123 storing 121 print cartridges features 4 Macintosh status 52 recycling 201 status messages 11 warranty 188 Print Document On 93 print media load 64 supported 61 print quality menu 19 printer information pages 110 - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 224
5 troubleshooting checklist 132 EPS files 175 incorrect printer output 172 jams 149 Macintosh problems 174 overhead transparencies 178 print quality 178 two-sided printing 28, 95 Material Safety Data Sheet (MSDS) 203 printer features 3 Windows driver settings 38, 92 drivers supported 35 software - HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 225
- HP CP3505dn | HP Color LaserJet CP3505 Series Printers - User Guide - Page 226
© 2007 Hewlett-Packard Development Company, L.P. www.hp.com *CB441-90939* *CB441-90939* CB441-90939
HP Color LaserJet CP3505
User Guide