HP CP3525dn HP Color LaserJet CP3525 Series Printers - User Guide
HP CP3525dn - Color LaserJet Laser Printer Manual
UPC - 883585891948
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- HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 1
HP Color LaserJet CP3525 Series Printer User Guide Product use Product management Product maintenance Problem solving www.hp.com/support/cljcp3525 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 2
- HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 3
HP Color LaserJet CP3525 Series Printer User Guide - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 4
is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 5
of contents 1 Product basics Conventions used in this guide ...2 Product comparison ...3 Product features ...4 Product walkaround 41 Diagnostics menu ...42 Service menu ...44 3 Software for Windows Supported operating systems for Windows 46 Supported printer drivers for Windows 47 ENWW iii - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 6
...48 Select the correct printer driver for Windows 49 Priority for print settings ...50 Change printer-driver settings for Windows 51 Remove software for Windows ...52 Supported utilities for Windows ...53 HP Web Jetadmin ...53 Embedded Web server ...53 HP Easy Printer Care ...53 Software for - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 7
the control panel 71 Manually configure IPv6 TCP/IP parameters from the control panel 72 Disable network protocols (optional 73 Disable IPX/SPX, AppleTalk, or DLC/LLC 73 Link speed and duplex settings 74 6 Paper and print media Understand paper and print media use 76 Supported paper and print - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 8
Use features in the Windows printer driver 115 Open the printer driver ...115 Use printing shortcuts ...115 Set paper and quality options 115 Set document effects ...116 Set document finishing options 116 Set job storage options ...117 Set color options ...118 Obtain support and product-status - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 9
collection unit 146 Install memory ...149 Install DDR memory DIMMs 149 Enable memory for Windows 152 Install an HP Jetdirect or EIO print server card or EIO hard disk 152 Clean the product ...156 Clean the exterior ...156 Clean spilled toner ...156 Clean the fuser ...156 Upgrade the firmware - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 10
Use FTP to upgrade the firmware on a network connection 159 Use HP Web Jetadmin to upgrade the firmware 159 Use Microsoft Windows commands to upgrade the firmware 160 Upgrade the HP Jetdirect firmware 160 11 Solve problems Solve general problems ...164 Troubleshooting checklist 164 Factors that - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 11
221 Print cartridges and toner collection unit 221 Memory ...221 Cables and interfaces ...222 Maintenance kits ...222 Appendix B Service and support Hewlett-Packard limited warranty statement 224 Print cartridge limited warranty statement 225 HP Color LaserJet Fuser Kit Limited Warranty Statement - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 12
HP LaserJet print supplies 235 Return and recycling instructions 236 United States and Puerto Rico 236 Multiple returns (more than one cartridge information ...238 Declaration of Conformity ...239 Safety statements ...240 Laser safety ...240 Canadian DOC regulations 240 VCCI statement (Japan 240 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 13
1 Product basics ● Conventions used in this guide ● Product comparison ● Product features ● Product walkaround ENWW 1 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 14
Conventions used in this guide Throughout this guide, several tips, notes, cautions, and warnings alert you about follow to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 15
HP Color LaserJet CP3525 Features ● 100-sheet multipurpose input tray (Tray 1) ● 250-sheet input tray (Tray 2) ● 250-sheet, face-down output bin ● Hi-speed USB 2.0 port ● 256 megabytes (MB) of random access memory (RAM) HP Color LaserJet CP3525n HP Color LaserJet CP3525dn HP Color LaserJet CP3525x - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 16
with 200-pin small outline dual inline memory modules (DDR2 SODIMM) that support 128 MB, 256 MB, 512 MB, or 1 GB of RAM. NOTE: If you install a 1 GB DIMM, the total amount of memory available is 1 GB. For the HP Color LaserJet CP3525x model, you must replace one of the original 256 MB DIMMs with - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 17
. This tray automatically detects common paper sizes. ● Two-sided printing: The HP Color LaserJet CP3525dn printer and HP Color LaserJet CP3525x printer support automatic two-sided printing. The other models support manual two-sided printing. ● Standard output bin: The standard output bin is located - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 18
area network (LAN) connector (RJ-45) for the embedded HP Jetdirect print server (not included with the HP Color LaserJet CP3525 printer) ● One enhanced input/output (EIO) slot ● Sleep setting saves energy ● High content of recyclable components and materials ● Instant-on fuser saves energy ● Secure - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 19
2 Standard output bin 3 Duplex switchback guide (HP Color LaserJet CP3525dn printer and HP Color LaserJet CP3525x printer only) 4 Control panel 5 Right included with the HP Color LaserJet CP3525x printer) 11 Front door (access to print cartridges and toner collection unit) ENWW Product - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 20
Back view 1 2 3 1 Slot for a cable-type security lock 2 Interface ports 3 Power connection 8 Chapter 1 Product basics ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 21
expansion slot 2 RJ-45 network port (not activated with the HP Color LaserJet CP3525 printer) 3 Hi-speed USB 2.0 printing port Serial number and HP Color LaserJet CP3525 HP Color LaserJet CP3525n HP Color LaserJet CP3525dn HP Color LaserJet CP3525x Model number CC468A CC469A CC470A CC471A - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 22
10 Chapter 1 Product basics ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 23
2 Control panel ● Use the control panel ● Control panel menus ● Menu hierarchy ● Show Me How menu ● Retrieve job menu ● Information menu ● Paper handling menu ● Configure device menu ● Diagnostics menu ● Service menu ENWW 11 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 24
overall product status. Control-panel layout The control panel includes a color, graphical and text display, job-control buttons, and three light-emitting resumes printing after continuable errors, and overrides a non-HP print cartridge. The Ready light indicates that the product is ready to - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 25
10 Stop button 11 Help button Halts the current job, presents a choice to resume or cancel the current job, clears paper from the product, and clears any continuable errors that are associated with the halted job. If the product is not printing a job, pressing Stop pauses the product. Provides - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 26
, see Software for Windows on page 45 or Use the product with Macintosh on page 57. You can also control the product by changing settings in the product's control panel. Use the control panel to access features not supported by the printer driver or software application, and to configure trays for - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 27
for more information. ● CONFIGURE DEVICE. See Configure device menu on page 21 for more information. ● DIAGNOSTICS. See Diagnostics menu on page 42 for more information. ● SERVICE. See Service menu on page 44 for more information. ENWW Menu hierarchy 15 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 28
JAMS LOAD TRAYS LOAD SPECIAL MEDIA PRINT BOTH SIDES SUPPORTED PAPER PRINT HELP GUIDE Explanation Provides instructions for clearing jams on the product. Provides instructions for loading and configuring trays. Provides instructions for loading special print media such as envelopes, transparencies - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 29
1. If you select the JOB option, the number of copies specified in the driver are printed. If you select the CUSTOM menu, another setting displays where you be printed. The number of copies that were specified in the driver are multiplied by the number of copies specified on the control panel. For - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 30
Item Sub-item Options Description copies in the driver and specify two copies on the control panel, a total of four copies of the job are printed. 18 Chapter 2 Control panel ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 31
maintenance information. HP provides approximations of the remaining life for the supplies as a customer convenience. The actual remaining supply levels might be different than the approximations provided. Displays the approximate status of the print cartridges, fuser kit, and tonercollection unit - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 32
other HP LaserJet product models, you might be accustomed to configuring Tray 1 to First mode or Cassette mode. On HP Color LaserJet CP3525 Series printers, the paper size by the guides in the tray. Tray 3 detects some paper sizes by the guides in the tray. See Supported paper and print media sizes - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 33
NOTE: This menu is available only on the HP Color LaserJet CP3525dn printer and the HP Color LaserJet CP3525x printer Allows you to set the product to print an A4 job on letter-size paper when no A4 paper is loaded. Setting this option to ON makes MANUAL FEED the default for jobs that do not select - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 34
characters on a single line. Allows you to select to print PS error pages. Allows you to select to print PDF error pages. PCL sub-menu This menu configures settings for the printer control language. To display: Press the Menu button , select the CONFIGURE DEVICE menu, select the PRINTING menu, and - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 35
MEDIA SOURCE MAPPING command selects an input tray by a number that maps to the various available trays and feeders. The numbering is based on newer HP LaserJet printers with updated changes to the numbering of trays and feeders. The numbering is based on - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 36
QUALITY menu. NOTE: Values that have an asterisk (*) are the factory-default values. Some menu items have no default. Item ADJUST COLOR SET REGISTRATION Sub-item HIGHLIGHTS ● CYAN DENSITY ● MAGENTA DENSITY ● YELLOW DENSITY ● BLACK DENSITY MIDTONES ● CYAN DENSITY ● MAGENTA DENSITY ● YELLOW DENSITY - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 37
Item AUTO SENSE MODE Sub-item TRAY 1 SENSING PRINT MODES A list of paper types displays. RESTORE MODES OPTIMIZE A list of available options displays. RESTORE OPTIMIZE QUICK CALIBRATE NOW FULL CALIBRATE NOW DELAY CALIBRATION AT WAKE/POWER-ON RESOLUTION EDGE CONTROL Values FULL SENSING ( - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 38
used to print the cleaning page. Prints a page of instructions for cleaning excess toner off the pressure roller in the fuser. NOTE: This option is available only for the HP Color LaserJet CP3525 printer and the HP Color LaserJet CP3525n printer. Allows you to create and process a cleaning page for - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 39
with the Ready message. Disables or restricts color use. See Restrict color use on page 122. To use the COLOR IF ALLOWED setting, set up user permissions through the embedded Web server, HP Easy Printer Care, or Web Jetadmin. See Supported utilities for Windows on page 53. ENWW Configure device - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 40
MANUALLY FEED PROMPT ALWAYS* UNLESS LOADED Description This menu item establishes how the product switches from color to monochrome (black and white) mode for maximum performance and for extending print cartridge specifically indicated a tray for the job. This option controls whether a manual feed - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 41
* DUPLEX BLANK PAGES AUTO* YES Description This option affects how paper is handled when printing from an Adobe PS print driver. ● ENABLED uses HP's paperhandling model. ● DISABLED uses the Adobe PS paper-handling model. This option controls whether the tray configuration message appears whenever - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 42
sheet of paper even if it is printed on only one side. NOTE: This option is available only for the HP Color LaserJet CP3525dn printer or the HP Color LaserJet CP3525x printer. Reduces power consumption when the product has been inactive for the selected period. Allows you to configure the daily wake - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 43
to automatic switching, PCL, PDF, or PS modes. Sets ensure optimal print quality, HP recommends replacing a supply toner collection unit, have reached the end of their estimated life. Using this option will eventually result in unacceptable print quality. Consider having a replacement cartridge - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 44
risk of overfilling the toner collection unit, which could result in the need to service your printer. Information about the remaining toner is not available when printing in Override mode. Once an HP supply has reached the end of its estimated life, HP's Premium Protection Warranty on that supply - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 45
CARTRIDGE or REPLACE SUPPLIES message is displayed when one or more color supplies reach the out condition. When the product is set to AUTOCONTINUE BLACK, the product continues printing with black toner available if there is no hard disk installed and the printer has at least 8 MB of memory. If the - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 46
ENABLE HOST NAME ON* OFF IPV4 SETTINGS CONFIG METHOD BOOTP DHCP AUTO IP MANUAL Description Use this item to print a page that lists the configuration of six digits of the LAN hardware (MAC) address. Specifies the method that TCP/IPv4 parameters will be configured on the HP Jetdirect print server. - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 47
from the network during a forced TCP/IP reconfiguration (for example, when manually configured to use BootP or DHCP). NOTE: This feature assigns a .x.x is set. LEGACY: The address 192.0.0.192 is set, consistent with older HP Jetdirect products. This menu appears if CONFIG METHOD is set to DHCP and - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 48
print server. OFF: IPv6 is disabled. ON: IPv6 is enabled. Use this item to enable and manually configure a TCP/IPv6 address. ENABLE: Choose ON to enable manual configuration, or OFF to disable manual configuration. The default is OFF. ADDRESS: Use this item to type a 32 hexadecimal digit IPv6 node - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 49
-item Values Description For some networks, you might need to contact your Internet Service Provider (ISP) for the proxy server address. PROXY PORT Type the port number used by the proxy server for client support. The port number identifies the port reserved for proxy activity on your network - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 50
Sub-item Sub-item Values RESET SECURITY YES NO* DIAGNOSTICS EMBEDDED TESTS LAN HW TEST YES NO* HTTP TEST YES NO* SNMP TEST YES to not choose it. This test helps to identify data path and corruption problems on an HP postscript level 3 emulation product. It sends a predefined PS file to - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 51
Table 2-1 Embedded Jetdirect and EIO Jetdirect menus (continued) Item Sub-item Sub-item Values SELECT ALL TESTS YES NO* EXECUTION TIME [M] PING TEST EXECUTE YES NO* DEST TYPE DEST IPV4 DEST IPV6 PACKET SIZE IPV4 IPV6 TIMEOUT COUNT PRINT RESULTS YES NO* EXECUTE PING RESULTS YES - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 52
However, a refresh automatically occurs when the menu times out or you manually return to the main menu. The link speed and communication mode of link speed of the hub/switch port. (A 1000T half-duplex selection is not supported.) 10T HALF: 10 Mbps, half-duplex operation. 10T FULL: 10 Mbps, Full - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 53
FACTORY SETTINGS Sub-item Values CALIBRATION RESET RESET SUPPLIES SLEEP MODE NEW FUSER KIT NO* YES OFF ON* Description Allows you to clear the values on the formatter. Allows you to reset the fuser maintenance count after installing a new fuser. If SLEEP MODE is OFF, the product will never - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 54
. Specifies whether the test page is printed from all trays or from a specific tray. Determines whether the duplexer is included in the test. NOTE: This option is available only for the HP Color LaserJet CP3525dn printer and the HP Color LaserJet CP3525x printer. 42 Chapter 2 Control panel ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 55
, which allows you to see where the image begins to degrade. This causes a jam message that might need to be manually cleared. A service representative should perform this test. Prints a color band test page that is used to identify arcing in the highvoltage power supply. Range is 1 to 30. The - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 56
Service menu The SERVICE menu is locked and requires a PIN for access. This menu is intended for use by authorized service personnel. 44 Chapter 2 Control panel ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 57
systems for Windows ● Supported printer drivers for Windows ● HP Universal Print Driver (UPD) ● Select the correct printer driver for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Remove software for Windows ● Supported utilities for Windows ● Software for - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 58
systems for Windows The product supports the following Windows operating systems: ● Windows XP (32-bit and 64-bit) ● Windows Server 2003 (32-bit and 64-bit) ● Windows Server 2008 (32-bit and 64-bit) ● Windows 2000 (32-bit) ● Windows Vista (32-bit and 64-bit) 46 Chapter 3 Software for Windows ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 59
for Windows ● HP PCL 6 (this is the default printer driver) ● HP postscript emulation Universal Print Driver (HP UPD PS) ● HP PCL 5 UPD Universal Print Driver (HP UPD PCL 5) - available for download from www.hp.com/ go/cljcp3525_software The printer drivers include online Help that has instructions - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 60
with the product, UPD operates like traditional printer drivers. It operates with a specific product. ● If you use this mode, you must install UPD separately for each computer and for each product. ● To use this mode, download UPD from the Internet. See www.hp.com/go/ upd. ● Dynamic mode allows you - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 61
emulation needs, or for postscript flash font support HP UPD PCL 5 driver description ● Installs from the Add Printer wizard ● Recommended for general office printing in Windows environments ● Compatible with previous PCL versions and older HP LaserJet products ● The best choice for printing from - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 62
here. ● Default printer driver settings: The default printer driver settings determine the Printer Properties dialog boxes. ● Printer control panel settings: Settings changed at the printer control panel have a lower priority than changes made anywhere else. 50 Chapter 3 Software for Windows - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 63
Control Panel, and then in the category for Hardware and Sound click Printer. 2. Right-click the driver icon, and then 2. Right-click the driver icon, and then select Printing Preferences. select Properties. 3. Click the Device Settings tab. ENWW Change printer-driver settings for Windows 51 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 64
Programs. 2. Find and select the HP Color LaserJet CP3525 from the list. 3. Click the Change/Remove button to remove the software. Windows Vista 1. Click Start, Control Panel, and then Programs and Features. 2. Find and select the HP Color LaserJet CP3525 from the list. 3. Select the Uninstall - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 65
documentation ● Gain access to troubleshooting and maintenance tools ● Use HP Proactive Support to routinely scan your printing system and to prevent potential problems. HP Proactive Support can update software, firmware, and HP printer drivers. You can view HP Easy Printer Care software when the - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 66
Microsoft Windows Vista™ (32-bit and 64-bit) ● Microsoft Internet Explorer 6.0 or 7.0 To download HP Easy Printer Care software , go to www.hp.com/go/easyprintercare. This Web site also provides updated information about supported browsers and a list of HP products that support HP Easy Printer Care - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 67
operating systems OS UNIX Linux Software For HP-UX and Solaris networks, go to www.hp.com/support/go/jetdirectunix_software to install model scripts using the HP Jetdirect printer installer (HPPI) for UNIX. For the latest model scripts, go to www.hp.com/go/unixmodelscripts. For information, go to - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 68
56 Chapter 3 Software for Windows ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 69
4 Use the product with Macintosh ● Software for Macintosh ● Use features in the Macintosh printer driver ENWW 57 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 70
X V10.4 and later, PPC and Intel® Core™ Processor Macs are supported. Supported printer drivers for Macintosh The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers. The PPDs, in combination - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 71
printer-driver settings for Macintosh Change the settings for all print jobs Change the default settings for all until the software program is closed print jobs Change the product configuration settings 1. On the File menu, click Print. 1. On the File menu, click Print. Mac OS X V10.3 or Mac - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 72
The HP Printer Utility consists of pages that you open by clicking in the Configuration Settings list. The following table describes the tasks that you can perform from these pages. Item Configuration Page Supplies Status HP Support File Upload Upload Fonts Firmware Update Duplex Mode Toner Density - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 73
Device Information Description Configures the product to send e-mail notices for certain events. Shows information about the currently selected product. Supported utilities for Macintosh Embedded Web server The product is equipped with an embedded Web server, which provides access to information - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 74
the preset. 5. Click OK. Use printing presets 1. On the File menu, click Print. 2. Select the driver. 3. In the Presets box, select the printing preset that you want to use. NOTE: To use printer-driver default settings, select Standard. Resize documents or print on a custom paper size You can scale - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 75
This feature provides a cost-effective way to print draft pages. 1. On the File menu, click Print. 2. Select the driver. 3. Open the Layout menu. 4. Next to Pages per Sheet, select the number of pages that you want to print page on the sheet. ENWW Use features in the Macintosh printer driver 63 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 76
the Finishing menu, select Manually Print on 2nd Side. 4. Click Print. Follow the instructions in the pop-up window that appears on the computer screen before replacing the output stack in Tray 1 for printing the second half. 5. Go to the printer - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 77
the color options Use the Color Options pop-up menu to control how colors support Web sites for this product, do the following: a. Select Services on the Web. b. Select Internet Services, and select an option from the drop-down list. c. Click Go!. ENWW Use features in the Macintosh printer driver - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 78
66 Chapter 4 Use the product with Macintosh ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 79
5 Connectivity ● USB connection ● Network configuration ENWW 67 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 80
embedded Web server, or for most networks, from the HP Web Jetadmin software. For a complete list of supported networks and for instructions on configuring network parameters from software, see the HP Jetdirect Embedded Print Server Administrator's Guide. The guide comes with products in which an - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 81
download a configuration file containing additional configuration parameters, such as SNMP or non-default settings, for an HP Jetdirect print server. Table 5-4 IP addressing Service IP address. Requires the administrator to input a product's MAC hardware address on the BOOTP server for the product - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 82
Table 5-5 Security features (continued) Service name Description benefits of encryption and authentication and allows for multiple Password box and in the Verify password box. 4. At the bottom of the window, click the Apply button to save the password. 70 Chapter 5 Connectivity ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 83
highlight the CONFIG METHOD menu, and then press the OK button. 8. Press the down arrow to highlight the MANUAL setting, and then press the OK button. 9. Press the down arrow to highlight the MANUAL SETTINGS menu, and then press the OK button. 10. Press the down arrow to highlight the IP ADDRESS - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 84
Manually configure IPv6 TCP/IP parameters from the control panel In arrow to highlight the ADDRESS menu, and then press the OK button. 8. Press the down arrow to highlight the MANUAL SETTINGS menu, and then press the OK button. 9. Press the down arrow to highlight the ENABLE setting, and then - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 85
protocols (optional) By factory default, all supported network protocols are enabled. Disabling unused protocols has control panel to display protocol-specific error and warning messages Disable IPX/SPX, AppleTalk, or DLC/LLC NOTE: Do not disable IPX/SPX in Windows-based systems that print through - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 86
Link speed and duplex settings The link speed and communication mode of the print server must match the network. For most situations, leave the product in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the product from communicating with other network devices. - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 87
6 Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Custom paper sizes ● Supported paper and print media types ● Tray and bin capacity ● Special paper or print media guidelines ● Load trays ● Configure trays ENWW 75 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 88
in this user guide. Paper or print media that does not meet these guidelines might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for laser printers or multiuse - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 89
correct paper size and type in the printer driver before printing. Table 6-1 Supported paper and print media sizes Size and 140 x 216 mm (5.5 x 8.5 in) 4x6 101.6 x 152.4 mm (4 x 6 in) 10 x 15 cm The HP postcard media insert must be installed. 101.6 x 152.4 mm (4 x 6 in) 5x7 127 x 178 mm (5 x - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 90
Table 6-1 Supported paper and print media sizes (continued) Size and dimensions Tray 1 Postcard (JIS) 100 x 148 mm (3.9 x 5.8 in) Double Postcard (JIS) 148 x 200 mm (5.8 x 7.9 in) 16K 184 x - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 91
sizes that are within the minimum- and maximum-size guidelines for the product but are not listed in the supported paper sizes table. When using a supported custom size, specify the custom size in the print driver, and load the paper in a tray that supports custom sizes. ENWW Custom paper sizes 79 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 92
media types For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ cljcp3525. Paper type Plain Paper Light 60-74 g/m2 Midweight (96-110 g/m2) Heavy (111-130 g/m2) Extra Heavy (131-175 g/m2) Color Transparency Labels Letterhead Preprinted Prepunched - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 93
type Paper Tray 2 Envelopes Labels Transparencies Glossy paper Paper Tray 3 (optional) Output bin Transparencies Glossy paper Paper Transparencies Glossy paper Paper Specifications Quantity Range: 60 g/m2 (16 lb) bond to 216 g/m2 (58 lb) bond Maximum stack height: 10 mm (0.39 in) Equivalent - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 94
driver to obtain the best print results. CAUTION: HP LaserJet printers use fusers to bond dry toner particles to the paper in very precise dots. HP laser laser printers than the recommended media and meets the weight specifications specification for this product unless for this product. it is HP - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 95
request media by type or size by using the control panel. Paper orientation for loading trays If you are using paper that requires a specific orientation, load it according to the information in the following tables. NOTE: The ALTERNATIVE LETTERHEAD MODE setting affects the way you load letterhead - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 96
Tray 1 Paper type Preprinted or letterhead Image orientation Duplex mode Portrait 1-sided printing How to load paper How to load paper ALTERNATIVE LETTERHEAD ALTERNATIVE LETTERHEAD MODE = Off MODE = On Face down Face up Top edge leading into the product Bottom edge leading into the - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 97
Paper type Image orientation Duplex mode How to load paper How to load paper ALTERNATIVE LETTERHEAD ALTERNATIVE LETTERHEAD MODE = Off MODE = On Envelopes Long edge of the 1-sided printing envelope feeding into the product Face down Not applicable Top edge leading into the product - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 98
Tray 2 or optional Tray 3 Paper type Image orientation Duplex mode Preprinted or letterhead Portrait 1-sided printing How to load paper How to load paper ALTERNATIVE LETTERHEAD ALTERNATIVE LETTERHEAD MODE = Off MODE = On Face up Face down Top edge at the right side of the Top edge at - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 99
Paper type Image orientation Duplex mode How to load paper How to load paper ALTERNATIVE LETTERHEAD ALTERNATIVE LETTERHEAD MODE = Off MODE = On ENWW Load trays 87 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 100
of this procedure go to this Web site: www.hp.com/go/cljcp3525-loadtray1. CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing. 1. Open Tray 1. 2. Fold out the tray extension to support the paper and set the side guides to the correct width. 3. Load paper in the tray - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 101
4. Make sure the stack fits under the tabs on the guides and does not exceed the load-level indicators. 5. Adjust the side guides so that they lightly touch the paper stack but do not bend it. ENWW Load trays 89 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 102
specify Landscape for page orientation in your software program or printer driver. Use the following guidelines to set margins for return and Tray 1. TIP: To see an animation of this procedure go to this Web site: www.hp.com/go/cljcp3525-loadtray2. 1. Slide open the tray. NOTE: Do not open the tray - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 103
the size of the paper being used. 3. Load paper into the tray face up. Check the paper to verify the guides lightly touch the stack, but do not bend it. NOTE: To prevent jams, do not overfill the tray. Be sure the top of the stack - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 104
paper type and size. If the configuration is not correct, follow the instructions on the control panel to change the size or type. Load the Tray 3 TIP: To see an animation of this procedure go to this Web site: www.hp.com/go/cljcp3525-loadtray3. 1. Slide open the tray. NOTE: Do not open the tray - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 105
the size of the paper being used. 3. Load paper into the tray face up. Check the paper to verify the guides lightly touch the stack, but do not bend it. NOTE: To prevent jams, do not overfill the tray. Be sure the top of the stack - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 106
and size. If the configuration is not correct, follow the instructions on the control panel to change the size or type. unit of measure, X DIMENSION and Y DIMENSION. 1. Slide open the tray. 2. Adjust the paper-length and paper-width guides by squeezing the adjustment latches and sliding the guides - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 107
3. Load paper into the tray face up. Check the paper to verify the guides lightly touch the stack, but do not bend it. 4. Slide the tray into the product. The control panel shows the paper type and size. ENWW Load trays 95 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 108
X and Y dimensions. Y X Load 4 x 6 inch (10 x 15 cm) size paper into Tray 3 TIP: To see an animation of this procedure go to this Web site: www.hp.com/go/cljcp3525-loadtray3-4x6. Loading paper size 4 x 6 inch (10 x 15 cm) into Tray 3 requires installing the - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 109
2. Adjust the paper-length and paper-width guides by squeezing the adjustment latches and adjusting the guides to the fully opened position. 3. Fit the HP postcard media insert into Tray 3 and then slide the insert to the right until it snaps into place. 4. Load 4 x 6 inch (10 x 15 cm) paper into - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 110
5. Adjust the paper-length and paper-width guides by squeezing the adjustment latches and adjusting the guides to the fully closed position. 6. Slide the tray into the product. 7. The control panel prompts you to set the paper size and type. Select either 4 x 6 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 111
media insert 1. Adjust the paper-length and paper-width guides by squeezing the adjustment latches and adjusting the guides to the fully opened position. 2. To remove the HP postcard media insert, lift the tab, slide the insert toward the center of the tray, and then lift the insert to remove - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 112
type for a print job through the printer driver or a software program and the tray settings. NOTE: If you have used other HP LaserJet product models, you might be accustomed to configuring size, first press the down arrow to highlight the correct unit of measure. Then use the up or down arrows to - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 113
the size or type. If you select a custom size, select the unit of measure, and then set the X dimension and the Y dimension. HP Color LaserJet CP3525 Series printers can automatically classify paper types into one of two categories: ● Non-transparency ● Transparency For more control, a specific - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 114
source, type, or size In the Microsoft Windows operating system, three settings affect how the printer driver tries to pull media when you send a selects a tray using the default settings. Source To print by Source select a specific tray for the product to pull from. If you select a tray that is - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 115
7 Use product features ● Economy settings ● Use job storage features ● Print business graphics or marketing material ● Print weatherproof maps and outdoor signs ● Set the duplex alignment ENWW 103 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 116
ON or OFF setting. 6. Press the OK button to save the selection. 7. Press the Menu button . Wake time The wake time feature allows you to instruct the product to wake at a certain time on selected days, to eliminate waiting for the warm-up and calibration periods. You must have the SLEEP - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 117
Set the real-time clock Use the real-time clock feature to set the date and time settings. The date and time information is attached to stored print jobs, so you can identify the most recent versions. Set the real-time clock Set the date Set the date format Set the time Set the time format 1. - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 118
4. Press the down arrow to highlight the DATE/TIME menu, and then press the OK button. 5. Press the down arrow to highlight the TIME FORMAT menu, and then press the OK button. 6. Press the up arrow or down arrow / to select the time format, and then press the OK button. Set the wake time 1. Press - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 119
If you turn off the product, all Quick Copy, Proof and Hold, and Personal jobs are deleted. Create a stored job Use the printer driver to create stored jobs. Windows Macintosh 1. On the File menu, click Print. 2. Click Properties, and then click the Job Storage tab. 3. Select the job storage mode - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 120
The number of copies printed is the number of copies specified in the driver multiplied by the number of copies specified for the COPIES option. Delete deleted from the control panel, from the embedded Web server, or from HP Web Jetadmin. To delete a job from the control panel, use the following - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 121
the driver settings on page 110. Supported glossy paper HP glossy paper product Product code HP Laser Presentation Paper, Q6541A Soft Gloss HP Laser Presentation Paper, Q2546A Glossy HP Laser Presentation Paper, Q2552A Glossy HP Laser Professional Paper, Q6542A Soft Gloss HP Laser Brochure - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 122
highlight the correct Configure the driver settings Carry out the following steps to print on glossy paper from your graphics software program. 1. Select Print from the File menu of your software program. 2. Select the HP Color LaserJet CP3525 Series printer, and then click Properties or Printing - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 123
maps and outdoor signs You can use the HP Color LaserJet CP3525 Series to print durable, waterproof maps, signs, or menus by using HP Tough Paper. HP Tough Paper is a waterproof, tear-proof, satin finish paper that retains rich, vibrant print color and clarity even when exposed to heavy usage - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 124
, and then press the OK button. 6. Press the down arrow to highlight the PRINT TEST PAGE setting, and then press the OK button. 7. Follow the instructions on the test page to complete the adjustment. 112 Chapter 7 Use product features ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 125
8 Print tasks ● Cancel a print job ● Use features in the Windows printer driver ENWW 113 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 126
, in Windows Print Manager). See the software documentation for specific instructions about canceling Printers and Faxes. -or- Windows 2000, Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers. -or- Windows - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 127
Use features in the Windows printer driver Open the printer driver How do I Open the printer driver Get help for any printing option Steps to perform On the File menu in the software program, click Print. Select the printer, and then click Properties or Preferences. Click the ? symbol in the - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 128
in Tray 2. NOTE: This information applies to products that do not have an automatic duplexer. 116 Chapter 8 Print tasks 2. In the printer driver, select the Print on both sides (manually) check box. If you will bind the document along the top edge, select the Flip pages up check box. 3. Click the - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 129
Rotate by 180 degrees option. Set job storage options To perform the following tasks, open the printer driver and click the Job Storage tab. NOTE: For more information about the job storage feature, see digit personal identification number (PIN). ENWW Use features in the Windows printer driver 117 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 130
, click User name to use the Windows default user name. To provide a color on page 122 for information about each option. Obtain support and product-status information To perform the following tasks, open the printer driver and click the Services tab. How do I Steps to perform Obtain support - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 131
, restore this setting to the original value. Print colored text as black rather than as shades of gray a) Open the Document Options section, and then open the Printer Features section. b) In the Print All Text as the pages in the reverse order. ENWW Use features in the Windows printer driver 119 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 132
120 Chapter 8 Print tasks ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 133
9 Use color ● Manage color ● Match colors ● Advanced color use ENWW 121 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 134
from the printer driver to print a color document in black and white. This option is useful for printing color documents that will be photocopied or faxed. When Print in Grayscale is selected, the product uses the monochrome mode, which reduces use of the color cartridges. Restrict color use This - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 135
, and edge enhancements for text, graphics, and photographs. To gain access to the manual color options, from the Color tab, select Manual, and then select Settings. Manual color options Use manual color options to adjust the Neutral Grays, Halftone, and Edge Control options for text, graphics - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 136
Setting description Setting options ● Vivid (sRGB) instructs the product to increase the color saturation in the midtones. Less colorful objects are rendered more colorfully. This setting is recommended for printing business graphics. ● None sets the printer to print RGB data in raw device mode. To - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 137
. These factors include: ● Paper ● Printer colorants (inks or toners for example) ● Printing process (inkjet, press, or laser technology for example) ● Overhead lighting ● Personal differences in perception of color ● Software programs ● Printer drivers ● Computer operating system ● Monitors and - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 138
to use the color samples, go to www.hp.com/support/cljcp3525. Use the following procedure to print color samples at the color matching PANTONE has multiple color matching systems. PANTONE MATCHING SYSTEM® is very popular and uses solid inks to generate a wide range of color hues and tints. See www.hp - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 139
for each object. In the Windows environment, the Automatic and Manual color options are on the Color tab in the printer driver. Standard red-green-blue (sRGB) Standard red-green-blue (sRGB) is a worldwide color standard that HP and Microsoft developed as a common color language for monitors, input - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 140
most office software. The sRGB standard represents the typical Windows monitor and is the convergence standard for high-definition television. NOTE: Factors such as the type of monitor you use and the room lighting can affect the appearance of colors on your screen. For more information, see Match - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 141
10 Manage and maintain the product ● Information pages ● HP Easy Printer Care ● Embedded Web server ● Use HP Web Jetadmin software ● Security features ● Manage supplies ● Replace supplies ● Clean the product ● Upgrade the firmware ENWW 129 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 142
Information pages Information pages provide details about the product and its current configuration. Use the following procedure to print the information pages. 1. Press the Menu button. 2. Press the down arrow to highlight the INFORMATION menu, and then press the OK button. 3. Press the down arrow - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 143
a list of all the HP products that support HP Easy Printer Care software. Find Other Printers window Add more products to the My HP Printers list Click the Find Other Printers link in the Devices list to open the Find Other Printers window. The Find Other Printers window provides a utility that - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 144
. When enabled, HP Proactive Support routinely scans your printing system to identify potential problems. Click the more info link to configure how frequently the scans occur. This page also provides information about available updates for product software, firmware, and HP printer drivers. You can - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 145
alerts for specific print jobs. Color Access Control Use this feature to permit or restrict color printing. NOTE: This item is available only for HP color products that support Color Access Control. NOTE: This item is available from the Overview and Support tabs. ENWW HP Easy Printer Care 133 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 146
to a computer, use the HP Easy Printer Care to view the product status Windows, Mac OS, and Linux (Netscape only). Netscape Navigator 4.7 is required for HP-UX 10 and HP Guide, which is on the CD that came with the product. Open the embedded Web server by using a network connection 1. In a supported - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 147
hp instant support link (in the Other Links area on all embedded Web server pages) to connect to a set of dynamic Web pages that help you solve Event Log issues and other problems. These pages also show additional services product configuration and supplies to specific e-mail addresses. ● Security: - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 148
on options for purchasing original HP supplies, such as print cartridges and paper. ● Product Support: Connects to the support site for the product, from which you can find help regarding various topics. ● Show Me How: Connects to information that demonstrates specific tasks for the product, such - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 149
ability to resolve issues before users are affected. Download this free, enhancedmanagement software at www.hp.com/go/webjetadmin. Device plug-ins can be installed into HP Web Jetadmin to provide support for specific product features. The HP Web Jetadmin software can automatically notify you when - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 150
on page 134. 2. Click the Settings tab. 3. On the left side of the window, click the Security menu. 4. Click the Device Security Settings button. 5. In the the product hard drive, use the Secure Disk Erase feature in the HP Web Jetadmin software. This feature can securely erase print jobs from the - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 151
temporary data for jobs after the erase mode has been changed. Additional Information For additional information about the HP Secure Disk Erase feature, see the HP support flyer or go to www.hp.com/go/webjetadmin. Job storage To securely print a private job, use the personal job feature. The job can - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 152
Lock the formatter cage The formatter cage, on the back of the product, has a slot that you can use to attach a security cable. Locking the formatter cage prevents someone from removing valuable components from the formatter. Figure 10-1 Slot for the security cable 140 Chapter 10 Manage and - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 153
damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. To install a new HP print cartridge, see Change print cartridges on page 143. To recycle the used cartridge, follow the instructions included with the new cartridge. HP fraud hotline and Web site - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 154
the supply or reconfigure the printer by using the REPLACE SUPPLIES information regarding specific product yield, see www.hp.com/go/ 1 Toner collection unit 2 Print cartridges 3 Fuser Supply For instructions on installing supplies, see the label on each supply item or see www.hp.com - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 155
. The control panel display also indicates the color of the cartridge that has reached the end of its estimated useful life (if a genuine HP cartridge is currently installed). Replacement instructions are provided on the label on the print cartridge. CAUTION: If toner gets on clothing, wipe it off - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 156
Information about recycling used print cartridges is on the print-cartridge box. 4. Remove the new print cartridge from its protective bag. NOTE: Be careful not to damage the memory tag on the print cartridge. 5. Grasp both sides of the print cartridge and distribute the toner by gently rocking the - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 157
Remove the orange protective cover from the print cartridge. CAUTION: Avoid prolonged exposure to light. CAUTION: Do not touch the green roller. Doing so can damage the cartridge. 7. Align the print cartridge with its slot and insert the print cartridge until it clicks into place. 8. Close the front - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 158
use, return the toner collection unit to HP's Planet Partners program for recycling. See HP LaserJet print supplies on page 235. TIP: To see an animation of this procedure go to this Web site: www.hp.com/go/cljcp3525-replacetoner-collection-unit. Replace the toner collection unit 1. Open the front - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 159
3. Place the attached blue cap over the blue opening at the top of the unit. 4. Remove the new toner collection unit from its packaging. 5. Insert the bottom of the new unit into the product first and then push the top of the unit until it clicks into place. ENWW Replace supplies 147 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 160
6. Close the front door. NOTE: If the toner collection unit is not installed correctly, the front door does not close completely. To recycle the used toner collection unit, follow the instructions included with the new toner collection unit. 148 Chapter 10 Manage and maintain the product ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 161
Install memory You can install more memory for the product by adding a dual inline memory module (DIMM). CAUTION: Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap, or frequently touch the surface of the DIMM antistatic package and then touch bare metal - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 162
3. Locate the thumb screws on the formatter board in the rear of the product. 4. Unscrew the thumb screws and then pull the formatter board from the product. Place the formatter board on a clean, flat, grounded surface. 5. To replace a DIMM that is currently installed, spread the latches apart on - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 163
7. Holding the DIMM by the edges, align the notch on the DIMM with the bar in the DIMM slot at an angle and firmly press the DIMM into the slot until it is fully seated. When installed correctly, the metal contacts are not visible. XOXOXOXOXO XOXOXOXOXO XOXOXOXOXO XOXOXOXOXO XOXXOOXXOOXO - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 164
orWindows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers. -orWindows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. 2. Right-click the driver icon, and - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 165
NOTE: This example shows installing an HP Jetdirect print server card. 1. Turn the product off. 2. Disconnect all power and interface cables. 3. Loosen and remove the two retaining screws holding the cover for - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 166
print server card. 6. Reconnect the power cable and remaining interface cables, and turn the product on. 7. Print a configuration page. An HP Jetdirect configuration page that contains network configuration and status information should also print. 154 Chapter 10 Manage and maintain the product - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 167
that it is completely seated in the slot. 8. Perform one of these steps: ● Choose the correct port. See the computer or operating system documentation for instructions. ● Reinstall the software, choosing the network installation this time. ENWW Replace supplies 155 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 168
of toner and paper accumulate inside the product. This can cause print-quality problems during printing. Cleaning the product eliminates or reduces these problems. Clean the paper path and print-cartridge areas every time that you change the print cartridge or whenever print-quality problems occur - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 169
version number, in decimal format. Download new firmware from the HP Web site To find the most recent firmware upgrade for the product, go to www.hp.com/go/cljcp3525_firmware. This page provides instructions for downloading the new firmware version. Transfer the new firmware to the product NOTE: The - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 170
directly to your computer through a USB cable, and install the printer driver for this product on your computer. 1. Print a configuration page and 90 . 5. Locate the downloaded .RFU file for the product. 6. Drag and drop the .RFU file onto the PORT icon in the browser window. NOTE: The product turns - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 171
200 Types set to I, Using binary mode to transfer files appears in the command window. 10. Type put and then the file name. For example, if the file name is cljcp3525.rfu, type put cljcp3525.rfu. 11. The download process begins and the firmware is updated on the product. This can take several - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 172
version you wrote down. If it is, right-click on the firmware link, and follow the instructions on the Web page to download the new firmware file. The file must be saved into the :\PROGRAM FILES \HP WEB JETADMIN\DOC\PLUGINS\HPWJA\FIRMWARE\JETDIRECT folder on the computer that is running the - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 173
-down list, select the Jetdirect Firmware Update option again. 11. On the HP Jetdirect firmware page, the new firmware version is listed under the Jetdirect Firmware Available on HP Web Jetadmin heading. Click the Update Firmware Now button to update the Jetdirect firmware. NOTE: You can also use - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 174
162 Chapter 10 Manage and maintain the product ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 175
types ● Control-panel messages ● Jams ● Paper-handling problems ● Understand lights on the formatter ● Solve image quality problems ● Solve performance problems ● Solve connectivity problems ● Product software problems ● Solve common Windows problems ● Solve common Macintosh problems ENWW 163 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 176
is working. The problem is with the computer you are using, with the printer driver, or with the program. 7. Select one of the following options: Windows: Click Start, click Settings, and then click Printers, or Printers and Faxes. Doubleclick the name of the product. -or- Mac OS X: Open Print - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 177
network operating system and configuration (if applicable) ● The printer driver that you are using. NOTE: Although additional memory can improve how the product handles complex graphics and improve download times, it will not increase maximum product speed (ppm). ENWW Solve general problems 165 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 178
the OK button to reset the product to the original factory settings. For more information, see Resets menu on page 41. 166 Chapter 11 Solve problems ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 179
types Four types of control-panel messages can indicate the status of or problems with the product. Message type Description Status messages Status messages reflect the current by the AUTO-CONTINUE setting. If a critical error persists, service is required. ENWW Control-panel message types 167 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 180
or unauthorized supplies is not covered under warranty. HP cannot ensure the accuracy or the availability of certain features. 10.90.XY REPLACE CARTRIDGE A toner replenishment malfunction has occurred. Replace the print cartridge. 10.91.99 PRINT CARTRIDGE ERROR One of the cyan, magenta - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 181
the host configuration. If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/cljcp3525.) If the message persists, contact HP Support at www.hp.com/support/cljcp3525. 40 EIO X BAD TRANSMISSION To continue press OK - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 182
. If the message persists, contact HP Support at www.hp.com/support/cljcp3525. 49.XXXX ERROR To continue turn off then on A firmware error has occurred. This error can be caused by corrupted print jobs, software applications issues, nonproduct specific printer drivers, poor-quality USB or network - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 183
sure you have the correct fuser. Reseat the fuser. Turn the product off, and then turn the product on. If this message persists, contact an HPauthorized service or support provider. (See the HP Support flyer, or go to www.hp.com/ support/cljcp3525.) 51.XY ERROR A printer error has occurred. Turn - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 184
toner collection unit. See Change the toner collection unit on page 146. 59.XY ERROR To continue turn off then on A temporary printing error has occurred. Turn the product off, and then turn the product on. If this message persists, contact an HPauthorized service or support provider. (See the HP - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 185
message persists, contact an HPauthorized service or support provider. (See the HP Support flyer, or go to www.hp.com/ support/cljcp3525.) 69.X ERROR To CUSTOM Duplex registration is not available when the Configure the tray to a specific size, and then size is set to ANY SIZE or ANY CUSTOM. - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 186
HP Web Jetadmin to initialize the component. CARTRIDGES IN WRONG POSITIONS Two or more print-cartridge slots contain the Install the correct color cartridge in each slot. wrong color print cartridge. From left to right, the print cartridges using a printer driver for a different printer language, - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 187
No action is necessary. cartridge that was manufactured by HP. HP ENCRYPTED DRIVE DISABLED The drive has been encrypted for another product. Remove the drive or see the embedded Web server for more information. INCOMPATIBLE CARTRIDGE The indicated color print cartridge is not compatible - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 188
fed from another tray. INSTALL CARTRIDGE The print cartridge has been removed or has Replace or reinstall the print cartridge been installed incorrectly. correctly to continue printing. See Change print cartridges on page 143. INSTALL FUSER The fuser has been removed or installed - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 189
Recommended action 4. Confirm that the paper guides are in the correct position. 5. To printing 4 x 6 in Install the HP postcard media insert in Tray 3, or 100 x 150 mm size to exit the message and then press the OK button. MANUALLY FEED To continue press OK This message - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 190
HP SUPPLY IN USE NON HP SUPPLY INSTALLED ORDER CARTRIDGE ORDER CARTRIDGE LESS THAN XXXX PAGES ORDER FUSER KIT LESS THAN XXXX PAGES ORDER SUPPLIES ORDER TONER COLLECTION UNIT the Please wait until the upgrade is complete. firmware. The color-band test is being performed. No action is - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 191
component must be initialized before use. Use the embedded Web server or HP Web Jetadmin to initialize the component. Ready The product is online and To stop Diagnostic mode, press the Stop button . Receiving Upgrade A firmware upgrade is in progress. Do not turn the product off until the - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 192
27. Replace the specified color cartridge. Change print cartridges on page 143 Or, configure the product to continue printing by using the REPLACE SUPPLIES menu. For more information about the REPLACE SUPPLIES menu, see System setup menu on page 27. REPLACE FUSER KIT The fuser is nearing the end - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 193
printed and other factors. REPLACE TONER COLLECTION UNIT The toner collection unit has reached its estimated capacity. Replace the toner collection unit or, if you wish to have the toner collection unit operate past its estimated capacity, reconfigure the printer to use OVERRIDE AT OUT 2 in - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 194
toner collection unit, which could result in the need to service the product. REPLACE TONER COLLECTION UNIT To continue press OK The toner collection unit is approaching its estimated capacity. Order a new toner collection unit component selected is the cartridge this test. motor. when - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 195
configuration problem. UNAUTHORIZED SUPPLY IN USE The product is using a non-HP supply. If you believe you purchased a genuine HP supply, go to www.hp.com/go/ anticounterfeit. Any product repair required as a result of using non-HP or unauthorized supplies is not covered under warranty. HP cannot - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 196
a print cartridge contains a cartridge that is not the correct color. From left to right, the print cartridges should be installed in this order: ● Yellow ● Magenta Remove the print cartridge from that slot, and install a cartridge that is the correct color. 184 Chapter 11 Solve problems ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 197
Table 11-1 Control-panel messages (continued) Control panel message Description ● Cyan ● Black Recommended action ENWW Control-panel messages 185 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 198
. Cause Solution The paper does not meet specifications. Use only paper that meets HP specifications. See Supported paper and print media sizes on page 77. A component is installed incorrectly. Verify that the transfer belt and transfer roller are correctly installed. You are using paper - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 199
to identify locations of jams. In addition, instructions appear on the control panel to direct you area 4 Optional 500-sheet paper and heavy media tray (Tray 3) 5 Tray 2 pickup area 6 Fuser area Clear jams When a jam occurs, a message appears on the control-panel display that describes the - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 200
the fuser to cool before handling it. TIP: To see an animation of this procedure go to this Web site: www.hp.com /go/cljcp3525-right-doorjams. 1. Open the right door. 2. If paper is jammed as it enters the output bin, gently pull the paper downward to remove it. 188 Chapter 11 Solve problems - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 201
3. If paper is jammed inside the right door, gently pull the paper to remove it. 4. Lift the paper-feed cover on the inside of the right door. If jammed paper is present, gently pull the paper straight out to remove it. 5. Close the paper-feed cover. 2 1 ENWW Jams 189 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 202
the fuser, gently pull downward to remove it. CAUTION: Do not touch the rollers on the transfer roller. Contaminates can affect print quality. 9. Paper could be jammed inside the fuser where it would not be visible. Remove the fuser to check for jammed paper inside. 190 Chapter 11 Solve problems - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 203
remove it. If the paper tears, remove all paper fragments. CAUTION: Even if the body of the fuser has cooled, the rollers that are inside could still be hot. Do not touch the fuser rollers until they have cooled. 2 1 1 Open the jam-access door. 2 Remove the jammed paper. c. Close the jam-access - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 204
. Close the right door. Clear jams in the output bin area TIP: To see an animation of this procedure go to this Web site: www.hp.com/go/cljcp3525-outputjams. 1. If paper is visible from the output bin, grasp the leading edge and remove it. 2. If jammed paper is visible in - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 205
Clear jams in Tray 1 TIP: To see an animation of this procedure go to this Web site: www.hp.com/go/cljcp3525-tray1jams. 1. If jammed paper is visible in Tray 1, clear the jam by gently pulling the paper straight out. Press the OK button - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 206
4. Gently pull the paper out of the pick up area. 5. Close the right door. 194 Chapter 11 Solve problems ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 207
another jam. Be sure to clear jams before opening the tray. TIP: To see an animation of this procedure go to this Web site: www.hp.com/go/cljcp3525-tray2jams. 1. Open Tray 2 and make sure that the paper is stacked correctly. Remove any jammed or damaged sheets of paper. 2. Close the - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 208
(Tray 3) TIP: To see an animation of this procedure go to this Web site: www.hp.com/go/cljcp3525-tray3jams. 1. Open Tray 3 and make sure that the paper is stacked correctly procedure go to this Web site: www.hp.com/go/cljcp3525-lower-rightdoor-jams. 1. Open the lower right door. 196 Chapter 11 Solve - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 209
2. If paper is visible, gently pull the jammed paper up or down to remove it. 3. Close the lower right door. Jam recovery This product provides a jam recovery feature that reprints jammed pages. The following options are available: ● AUTO - The product attempts to reprint jammed pages when - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 210
4. Press the down arrow to highlight the JAM RECOVERY menu, and then press the OK button. 5. Press the down arrow or up arrow / to highlight the appropriate setting, and then press the OK button. 6. Press the Menu button to return to the Ready state. 198 Chapter 11 Solve problems ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 211
Paper-handling problems Use only paper that meets the specifications outlined in the HP LaserJet Printer Family Print Media Guide. Always configure the paper type on the control panel to match the type of paper that is loaded in the tray. Product feeds multiple sheets - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 212
correctly for the input tray. The guides in the tray are not against the paper. Solution Use a driver for this product. Load paper in close the tray. Or, change the manual-feed prompt setting to UNLESS LOADED, so that the product prompts for manual feed only when the tray is empty problems ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 213
paper path. Closely inspect the fuser area for jams. None of printer driver. Use the product control panel to configure the tray to the paper type loaded. Transparencies or glossy paper might not meet supported paper specifications. Use only paper that meets the HP paper specifications problems 201 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 214
does not support the envelopes HP LaserJet Printer Family Print Media Guide. Configure Tray 1 size for envelopes. Output is curled or wrinkled Output is curled or wrinkled Cause Solution Paper does not meet the specifications If the problem persists, replace the paper. The specific paper type - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 215
The HP Color LaserJet CP3525 and HP Color LaserJet CP3525n models do not support automatic 2-sided printing. The product configuration is not set for duplexing. In Windows, run the automatic configuration feature: 1. Click the Start button, point to Settings, and then click Printers (for Windows - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 216
correctly. 1 2 1 HP Jetdirect LEDs 2 Heartbeat LED HP Jetdirect LEDs The embedded HP Jetdirect print server has two check all of the network cable connections. In addition, you can try to manually configure the link settings on the embedded print server by using the product control- problems ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 217
the initialization sequence, the heartbeat LED pulses on and off. If the heartbeat LED is off, the formatter might have a problem. Contact an HP-authorized service or support provider. See the HP support flyer, or go to www.hp.com/go/cljcp3525_firmware. ENWW Understand lights on the formatter 205 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 218
correct driver setting for the paper that you are using. ● The print mode might be set incorrectly, or the paper might not meet recommended specifications. ● The transparencies you are using are not designed for proper toner adhesion. Use only transparencies designed for HP Color LaserJet products - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 219
mm 50 mm 66 mm 76 mm 77 mm 78 mm 80 mm 92 mm 105 mm ENWW Product components that cause the defect Print cartridge Print cartridge Print engine Print engine Print engine Print engine Print cartridge Fuser Fuser Print engine Print engine Print engine Solve image quality problems 207 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 220
or printer driver. ● If you are using a reflective overhead projector, use a standard overhead projector instead. Print-quality problems associated with the environment If the product is operating in excessively humid or dry conditions, verify that the printing environment is within specifications - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 221
to print the pages. The product returns to the Ready state after printing the print-quality-troubleshooting pages. Follow the instructions on the pages that print out. Set the image registration If you are having problems with text aligning on the page, use the SET REGISTRATION menu to set the image - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 222
Solve performance problems Problem Pages print but are totally blank. Pages print very slowly. Pages did not print. Cause Solution The document might contain blank product, you must disconnect the other device or you must use two USB ports on the computer. 210 Chapter 11 Solve problems ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 223
they are compatible and that they are installed correctly with the correct printer drivers. 6. Are other users able to print? The problem may be workstation-specific. Check the workstation network drivers, printer drivers, and redirection (capture in Novell NetWare). 7. If other users are able to - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 224
the embedded Web server to check the status of other protocols. See Embedded Web server on page 134. 9. Does the product appear in HP Web Jetadmin or other management application? ● Verify network settings on the Network configuration page. ● Confirm the network settings for the product using the - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 225
Product software problems Problem Solution A printer driver for the product is not visible in the Printer folder ● Reinstall the product software. Verify that all of the cables are correctly seated and within specifications. This includes the USB and power cables. Try a new cable. ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 226
common Windows problems Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause Solution Close all software programs, restart Windows, and try again. Select a different printer driver. If the product PCL 6 printer driver is selected, switch to the PCL 5 or HP - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 227
problems This section lists problems that can occur when using Mac OS X. Table 11-2 Problems with Mac OS X The printer driver is not listed in the Print Center or Printer getting started guide for instructions. Delete the PPD file from the following hard-drive folder: Library/Printers/PPDs/Contents - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 228
printer driver does not automatically set up your selected product in the Print Center or Printer Setup Utility. Cause Solution , where is the two-letter language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 229
the Print Center or Printer Setup Utility after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your Macintosh operating system is Mac OS X v10.1 or later - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 230
218 Chapter 11 Solve problems ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 231
A Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers ENWW 219 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 232
accessories. Order supplies and paper Order genuine HP parts or accessories Order through service or support providers Order using HP software www.hp.com/go/suresupply www.hp.com/buy/parts Contact an HP-authorized service or support provider. HP Easy Printer Care on page 131 Embedded Web server - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 233
HP Color LaserJet black print cartridge High-capacity black cartridge CE250X HP Color LaserJet cyan print cartridge Cyan cartridge CE251A HP Color LaserJet yellow print cartridge Yellow cartridge CE252A HP Color LaserJet magenta print cartridge Magenta cartridge CE253A Toner Collection Unit - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 234
Item Enhanced I/O (EIO) card USB cable Maintenance kits Item Fuser kit Description HP Jetdirect 635n IPv6/IPsec Print Server 2-meter standard USB-compatible device connector Part number J7961G C6518A Description 110 Volt replacement fuser 220 Volt replacement fuser Part number CE484A CE506A 222 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 235
B Service and support ● Hewlett-Packard limited warranty statement ● Print cartridge limited warranty statement ● HP Color LaserJet Fuser Kit Limited Warranty Statement ● End User License Agreement ● Customer self-repair warranty service ● Customer support ENWW 223 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 236
Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Color LaserJet CP3525, CP3525n, CP3525dn, CP3525x One-year on-site warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 237
environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 238
HP Color LaserJet Fuser Kit Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship until the printer provides a low-life indicator on the control panel. This warranty does not apply to products that (a) have been refurbished, remanufactured or - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 239
Software. You may not modify the HP Software or disable any licensing or control feature of the HP Software. If this Software is provided by HP for Use with an imaging or printing product (for example, if the Software is a printer driver, firmware, or add-on), the HP Software may only be used with - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 240
law. 7. CONSENT TO USE OF DATA. HP and its affiliates may collect and use technical information you provide in relation to (i) your Use of the Software or the HP Product, or (ii) the provision of support services related to the Software or the HP Product. All such information will be subject to - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 241
however, you require that HP replace them for you, this may be done at no additional charge under the type of warranty service designated for your product. required, you can call the HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 242
-hour Internet support www.hp.com/support/cljcp3525 Get support for products used with a Macintosh computer www.hp.com/go/macosx Download software utilities, drivers, and electronic information www.hp.com/go/cljcp3525_software Order additional HP service or maintenance agreements www.hp.com/go - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 243
C Product specifications ● Physical specifications ● Power consumption and acoustic emissions ● Environmental specifications ENWW 231 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 244
dimensions Product Height HP Color LaserJet CP3525n 358 mm (14.1 in) HP Color LaserJet CP3525dn 358 mm (14.1 in) HP Color LaserJet CP3525x 520 mm (20.5 in) Depth 491 mm (19.3 in) 491 mm (19.3 in) 491 mm (19.3 in) Width 514 mm (20.2 in) 514 mm (20.2 in) 514 mm (20.2 in) Weight 32.9 kg (72 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 245
D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of Conformity ● Safety statements ENWW 233 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 246
equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However TV technician. NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 247
and instructions are included in every new HP LaserJet print cartridge and supplies package. You help reduce the toll on the environment further when you return multiple cartridges together rather than separately. HP is committed to providing inventive, high-quality products and services that - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 248
instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (more than one cartridge) 1. Package each HP - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 249
the following: HP Color LaserJet CP3525 Series Type Carbon monofluoride lithium Weight 0.8 g Location collection point for the recycling of waste electrical and electronic equipment. The separate collection disposal service or the shop where you purchased the product. Chemical substances HP - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 250
Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/ community/environment/productinfo/safety. For more information To obtain information about these - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 251
HP Color LaserJet CP3525 series BOISB-0802-00 Product Options: Including: CE522A - Optional 500-Sheet Paper and Heavy Media Tray ALL Print Cartridges: CE250X, CE250A, CE251A, CE252A, CE253A conforms to the following Product Specifications Hewlett-Packard Sales and Service Office or Hewlett-Packard - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 252
the United States. The device is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS statement (Korea) Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP Color LaserJet CP3525, CP3525n, CP3525dn, CP3525x, laserkirjoitin on käytt - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 253
ävälle näkymättömälle lasersäteilylle. VARNING ! Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP Color LaserJet CP3525, CP3525n, CP3525dn, CP3525x - kirjoittimen sisällä ei - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 254
Substances Table (China) 242 Appendix D Regulatory information ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 255
500-sheet paper and heavy media tray models including 3 specifications, physical 231 A accessories ordering 220 part numbers 221 acoustic specifications 232 address, printer Macintosh, troubleshooting 215 advanced printing options Windows 119 alerts, e-mail 61 alternative letterhead mode 119 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 256
2 copies, number of Windows 119 copying quality, troubleshooting 206 speed specifications 4 counterfeit supplies 141 cover pages 62, 115 covers, locating 7 custom paper sizes 79 custom-size paper settings Macintosh 62 customer support embedded Web server links 136 HP Printer Utility pages 60 online - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 257
settings 59, 62 drivers, troubleshooting 215 HP Printer Utility 60 problems, troubleshooting 215 removing software 58 resize documents 62 software 60 support 230 supported operating systems 58 USB card, troubleshooting 216 Macintosh driver settings custom-size paper 62 Job Storage 64 Services tab 65 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 258
specifications 232 operating systems supported 46, 58 ordering part numbers for 221 supplies and accessories 220 supplies through embedded Web server 136 orientation paper, while loading 83 setting, Windows 116 output bin jams 192 locating 7 output bins capacities 5 output quality troubleshooting - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 259
specifications 4 troubleshooting 210 printing from Tray 2 90 printing menu 21 priority, settings 50, 58 private jobs Windows 117 problem-solving e-mail alerts 61 environment 208 messages, types of 167 networks 38 Windows issues 214 processor speed 4 product info 1 product status HP Easy Printer - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 260
setup menu 27 T TCP/IP parameters, manual configuration 71, 72 TCP/IP settings 34 technical support online 230 temperature requirements 232 tests networks 38 time, setting 105 tips 2 toner density setting 60 toner cartridges. See print cartridges toner collection unit replacing 146 tough paper 111 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 261
Web server 134 Web Jetadmin firmware updates 159 Web sites customer support 230 fraud reports 141 HP Web Jetadmin, downloading 137 Macintosh customer support 230 Material Safety Data Sheet (MSDS) 238 universal print driver 48 Windows driver settings 51 drivers supported 47 problem-solving issues 214 - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 262
250 Index ENWW - HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 263
- HP CP3525dn | HP Color LaserJet CP3525 Series Printers - User Guide - Page 264
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