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HP CP3525dn Service Manual - Page 408

HP CP3525dn - Color LaserJet Laser Printer Manual

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Table 7-13 Control-panel messages (continued) Control panel message 59.5Y ERROR To continue turn off then on 59.6Y ERROR To continue turn off then on 59.B0 ERROR To continue turn off then on 59.BO CLEANING MOTOR ERROR REPLACE TONER COLLECTION UNIT 59.C0 ERROR To continue turn off then on 2. The cleaning motor is stuck. The toner-collection unit is full. The chute at the top of the toner collection unit is clogged. 1. Perform the disengagement motor component tests in the DIAGNOSTICS menu. Reconnect the connectors J25 and J138 on the DC controller and J261 on the high-voltage power supply (lower). Run the sensor test to monitor for developing home position (SR11) to test whether the sensor is functioning. If not, replace the sensor. Replace the developingdisengagement motor. See Developingdisengagement motor on page 251. Check to ensure the ITB is installed correctly. Run a sensor test to verify that the primary transfer disengagement roller is functioning. If not replace the sensor (SR17). Run the primary transfer drive test in actuator drive mode. If not functioning, This message displays for one of the following reasons: Replace the toner-collection unit. See Change the toner collection unit on page 86. Y=0: Black (drum motor 3) (M5) (J121) Y=1: Cyan (drum motor 2) (M4) (J120) 3. Y=2: Magenta (drum motor 1) (M3) (M4) (J120) Y=3: Yellow (drum motor 1) (M3) (J120) Replace the toner-collection unit. See Tonercollection unit on page 173 Replace the appropriate drum motor. See Drum motor 1 on page 283 or Drum motor 2 or drum motor 3 on page 284. 2. Reconnect the connectors J120 or J121 on the DC controller PCA. Y=0: Black (drum motor 3) (M5) (J121) Y=1: Cyan (drum motor 2) (M4) (J120) 3. Y=2: Magenta (drum motor 1) (M3) (M4) (J120) Y=3: Yellow (drum motor 1) (M3) (J120) 1. Perform the drum-motors component test in the DIAGNOSTICS menu. Replace the appropriate drum motor. See Drum motor 1 on page 283 or Drum motor 2 or drum motor 3 on page 284. 2. Reconnect the connectors J120 or J121 on the DC controller PCA. Description A drum motor has experienced a startup error. Recommended action 1. Perform the drum-motors component test in the DIAGNOSTICS menu. A drum motor has experienced a rotational error. The toner-collection unit is full. The developing-disengagement motor is defective. 3. 4. 59.F0 ERROR To continue turn off then on The primary transfer-alienation motor has experienced an error. 1. 2. 3. 380 Chapter 7 Solve problems ENWW




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HP CP3525dn - Color LaserJet Laser Printer Manual