HP CP6015dn HP Color LaserJet CP6015 Series - User Guide - Page 195
Control-panel messages
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Table 12-1 Control-panel messages (continued) Control panel message Description 13.12.XX JAM IN LEFT ACCESSORY There is a paper jam in third-party output accessory. 13.JJ.NT FUSER AREA JAM A jam has occurred in the duplex and feed area. 13.JJ.NT FUSER WRAP JAM A jam has occurred in the fuser. 13.JJ.NT JAM ABOVE TOP OUTPUT BIN A jam has occurred in the duplex area. 13.JJ.NT JAM IN LOWER RIGHT DOOR A jam has occurred in the lower right door. 13.JJ.NT JAM IN RIGHT DOOR 13.JJ.NT JAM IN TOP COVER A jam has occurred in the duplex and feed area inside the right door. A jam has occurred in the top cover. Recommended action 1. Follow the onscreen instructions to find and remove the jammed paper. 2. If the message persists after clearing all pages, contact HP Support at www.hp.com/support/cljcp6015. CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. 1. Open the right door. 2. Turn the blue levers on the fuser to unlock position. 3. Clear all paper. 4. Turn the blue levers to lock position. 5. Close the right door. CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. 1. Open the right door. 2. Turn the blue levers on the fuser to unlock position. 3. Clear all paper. 4. Turn the blue levers to lock position. 5. Close the right door. To prevent jam in future, set the print optimization mode LIGHT MEDIA to ON. See Print Quality menu on page 22. 1. Clear all paper found in the duplex area above the output bin. 2. Press the checkmark button . 1. Open the lower right door. 2. Clear all paper. 3. Close the lower right door. 1. Open the right door. 2. Clear all paper. 3. Close the right door. 1. Open the top cover. 2. Clear all paper. 3. Close the top cover. ENWW Control-panel messages 181