HP CP6015dn HP Color LaserJet CP6015 Series - User Guide - Page 253
Overhead transparency defects, Print quality problems associated with the environment - cp6015 fuser
UPC - 883585363018
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144 mm 148 mm Pressure roller in the fuser (fuser kit). Fusing roller in the fuser (fuser kit). To identify if the image drum is the problem, insert an image drum from another HP Color LaserJet CP6015 series, if one is available, before ordering a new image drum. If the defect repeats at 94.0 mm (3.75 inch) intervals, try replacing the image drum before replacing the fuser. Overhead transparency defects Overhead transparencies might display any of the image quality problems that any other type of paper could display, as well as defects specific to transparencies. In addition, because transparencies are pliable while in the print path, they are subject to being marked by the paper-handling components. NOTE: Allow transparencies to cool at least 30 seconds before handling them. ● On the printer driver's Paper tab, select Transparency as the paper type. Also, make sure that the tray is correctly configured for transparencies. ● Check that the transparencies meet the specifications for this product. ● If transparencies are sticking together in the output bin, set MEDIA TEMP to REDUCED from the print quality menu. See Use manual print modes on page 245. ● Handle transparencies by the edges. Skin oil on the surface of transparencies can cause spots and smudges. ● Small, random dark areas on the trailing edge of solid fill pages might be caused by transparencies sticking together in the output bin. Try printing the job in smaller batches. ● If the selected colors are undesirable when printed, select different colors in the software program or printer driver. ● If you are using a reflective overhead projector, use a standard overhead projector instead. Print quality problems associated with the environment If the product is operating in excessively humid or dry conditions, verify that the printing environment is within specifications. See Environmental specifications on page 271. Several optimization modes can also help with environmental conditions. See Use manual print modes on page 245. Print quality problems associated with jams ● Make sure that all paper is cleared from the paper path. ● If the product recently jammed, print two to three pages to clean the product. ● The paper does not pass through the fuser, causing image defects to appear on subsequent documents. Print two to three pages to clean the product. Optimize and improve image quality The following procedures can be used to solve most image quality problems. ENWW Solve image quality problems 239