HP CQ45-900 User Guide - Windows 8

HP CQ45-900 Manual

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  • HP CQ45-900 | User Guide - Windows 8 - Page 1
    User Guide
  • HP CQ45-900 | User Guide - Windows 8 - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: September 2012 Document Part Number: 697142-001 Product notice This guide describes features
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    optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user
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    iv Safety warning notice
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    Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16
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    4 Enjoying entertainment features ...19 Using the webcam ...20 Using audio ...20 Connecting speakers ...20 Connecting headphones ...20 Connecting a microphone 21 Checking the sound ...21 Using video ...21 Connecting a VGA monitor or projector 21 Connecting an HDMI TV or monitor 22 Configuring
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    a user-replaceable battery 38 Running on external AC power ...39 Troubleshooting an AC adapter ...39 Shutting down (turning off) the computer Cleanup ...51 Adding or replacing memory modules 52 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides,
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    BIOS update 63 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67 Using Windows Refresh for quick and easy recovery 68 Remove everything and reinstall Windows 68 Recovering
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    things to do with your computer, and where to go to get more HP resources. Best practices To get the most out of your smart investment, recommend the following steps: ● Take a minute to browse the Windows 8 Basics guide to explore your new Windows® features. TIP: To quickly return to the computer
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    risk of injury. ● Electrical and mechanical safety information. ● Chat online with an HP technician. ● Email support. ● Find worldwide support telephone numbers. ● Locate HP service center locations. ● Important regulatory notices, including proper battery disposal information. ● Specific warranty
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is included on your computer: 1. From the Start screen, type control, and then select Control Panel. 2. Select System and Security, and then in the System area, click Device
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    to an optical disc. ● Green: The optical drive is being accessed. ● Off: The optical drive is idle. Releases the disc tray. Connect optional USB devices. NOTE: For details about different types of USB ports, see Using a USB device on page 41. ● White: The AC adapter is connected and the battery is
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    any compatible digital or audio device. Connects an optional USB device. NOTE: For details about different types of USB ports, see Using a Safety and Environmental Notices. NOTE: When a device is connected to a headphone jack, the computer speakers are disabled. Supports the following digital card
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    Component (9) (10) Hard drive light Power light Description ● Blinking white: The hard drive is being accessed. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded
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    display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. . These notices are located in Help and Support. To access Help and Support, from the Start screen, type help, and then select Help and
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    Top TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates
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    Lights Component (1) Caps lock light (2) Power light (3) Wireless light Description On: Caps lock is on, which switches the keys to all capital letters. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off
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    Buttons Component Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button down briefly to exit Hibernation. CAUTION:
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    Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Action keys (5) Windows applications key Description Displays system information when pressed in combination with the fn key. Displays system information when pressed in combination with the esc key. Displays the Start screen.
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    Description Holds the battery. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components then contact support through Help and Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from the
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    may need when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label-Provides important information, including the following: Component (1) Product name (2) Serial number (3) Product part number (4) Warranty period
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    and website links provided in Help and Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from the list of apps. Using the a network, manage wireless networks, and diagnose and repair network problems. 14 Chapter 3 Connecting to a network
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    and Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE
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    high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems , see Help and Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from the list of
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    new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. the taskbar, to verify the name and status of the connection. NOTE: The functional range (how far your wireless signals travel) depends on
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    cable into the network jack (1) on the computer. 2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and list of apps. On: The webcam is in use. Connect optional USB devices. NOTE: For details about different types of USB ports, see Using a USB device on page 41. Reads an optical
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    Help and Support. From the Start screen, type help, and then select Help and Support from the list of apps. Using audio On your HP computer, you wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Configuring
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    To confirm or change the audio settings on your computer: Using video Your HP computer is a powerful video device that enables you to watch streaming video computer, using the correct cable. Check the device manufacturer's instructions if you have questions. Connecting a VGA monitor or projector To
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    external device only. Each time you press f4, the display state changes. NOTE: Adjust the screen resolution of the external device, especially if you choose monitor, connect the high-definition device according to the following instructions. To connect an HDMI device to your computer, you need
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    external device only. Each time you press f4, the display state changes. NOTE: Adjust the screen resolution of the external device, especially if you choose audio settings (with HDMI TV) HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to
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    Managing your audio and video files CyberLink PowerDVD (select models only) helps you manage and edit your photo and video collections. ▲ To start CyberLink PowerDVD from the computer Start screen, type cyberlink, and then select CyberLink PowerDVD from the list of apps. For more information about
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    the USB ports on the computer. Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks using the TouchPad, touch screen, or the corresponding buttons on a external mouse. NOTE: TouchPad gestures are not supported in all apps. Using the TouchPad 25
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    to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. NOTE: Press and hold your finger on the TouchPad to open a help screen that provides information about the selected item. Scrolling Scrolling is useful for moving
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    Pinching/zooming Pinching and zooming allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. Rotating (
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    NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional for all apps. 2-finger click (select
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    Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Slide your finger gently from the right edge to display the
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    Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly. ● Swipe from the left edge of the TouchPad to switch between apps. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions you do
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    again will return you to the previous screen. NOTE: Depending on the country or region, your keyboard page 62 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom Help and Support also provides automated troubleshooting tools and access to support. f2
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    select Help and Support. Shortcut Key key Description Returns you to the Start screen from an open app or the Desktop. Pressing the key again returns you to the previous screen. + c Opens the charms. + d Opens the Desktop. + tab alt + f4 Switches between open apps. NOTE: Continue to
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    Function Hot key Display system information. fn+esc Description Displays information about system hardware components and the system BIOS version number. Using the keyboard and mouse 33
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    is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so a hibernation file and the computer powers down. NOTE: If you want to initiate Hibernation manually, you must enable Hibernation using Power Options in
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    turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must , click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password,
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    provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power battery release latch (1) to release the battery. NOTE: The battery release latch automatically returns to its original position. 36 Chapter 6
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    about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance. Conserving battery power Use the following tips for conserving
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    NOTE: For additional information about the power meter, see Using the power do not short external contacts; do not dispose of in fire or water. See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access the user guides, select the HP Support Assistant app from the
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    HP website for more information about ordering a replacement battery. Running on external AC power For information about connecting to AC power, see the Setup Instructions ● The power meter icon on the Desktop changes appearance. Troubleshooting an AC adapter Test the AC adapter if the computer
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    the AC adapter is not functioning and should be replaced. Contact customer support for information on obtaining a replacement AC power adapter. Shutting down button, the recommended procedure is to use the Windows Shut down command: NOTE: If the computer is in the Sleep state or in Hibernation, you
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    about connecting external wireless devices, see Connecting to a network on page 14. NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port, because
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    in this section. A sound indicates that the device has been detected. NOTE: The first time you connect a USB device, a message displays on , Safely Remove Hardware and Eject Media displays. Follow the on-screen instructions Inserting and removing a digital storage card To insert a digital storage
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    remove hardware icon in the notification area, at the far right of the taskbar. Then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the slot. Using optical drives An optical disc
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    soft cloth. Your computer may include an optical drive that supports one or more of the following disc technologies: ● and play back high-definition (HD) video. Note the following when using BDs: ● CyberLink PowerDVD in the drive. Follow the on-screen instructions to install the update. ● If lines
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    to position it over the spindle. 5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6. Close the disc tray. NOTE: After you insert a disc, a short pause is normal. If you have not selected a media player, an AutoPlay dialog box opens. It prompts you to select
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    in your computer. Network computers can exchange software and data with each other. NOTE: When a disc like a DVD movie or game is copy-protected, it and then click Add. 4. Click Share, and then follow the on-screen instructions. To share information from your Local DisK: 1. On the Desktop, open File
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    3. Under View your active networks, select an active network. 4. Select Change advanced sharing settings to set sharing options for privacy, network discovery, file and printer sharing or other network options. Using optical drives 47
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    and Disk Cleanup and by replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer. Improving performance Everyone wants a fast computer and by performing
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    the computer. 3. Unplug the power cord from the AC outlet. 4. Turn the computer upside down on a flat surface. 5. Remove the battery from the computer. NOTE: To access the hard drive cover screw, you must first remove the wireless and memory module compartment cover. Remove the wireless and memory
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    remove the cover (3). 2. Pull up to disconnect the hard drive cable (1) from the system board. 3. Lift the hard drive (2) out of the hard drive bay. NOTE: After removing the hard drive from the computer, you must remove the hard drive bracket to access the hard drive itself. 4. Turn over the hard
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    Disk Defragmenter, it works without supervision. However, depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete. HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on
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    disk space by deleting unnecessary files. 2. Follow the on-screen instructions. Adding or replacing memory modules Adding memory can help improve your you are discharged of static electricity by touching a grounded metal object. NOTE: To use a dual-channel configuration with a second memory module,
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    ▲ Loosen the wireless and memory module compartment cover screw (1), and then lift up (2) and remove the cover (3). 7. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. b. Grasp
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    right-side up, and then reconnect external power and external devices. 12. Turn on the computer. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your
  • HP CQ45-900 | User Guide - Windows 8 - Page 63
    HP programs and drivers and also register to receive automatic update notifications when new versions become available. For U.S. support, go to http://www.hp.com/ go/contactHP. For worldwide support, go to http://welcome.hp paper towels, can scratch the computer. NOTE: When cleaning the cover of the
  • HP CQ45-900 | User Guide - Windows 8 - Page 64
    CAUTION: Perform this action before shipping, storing, or traveling with a drive. This will help reduce the risk of damage to the computer, damage to a drive, or loss of information. ◦ Shut down the computer. ● Take along a backup of your information. Keep the backup separate from the computer. ●
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    secure your computer. Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You may find long and has letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files,
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    Support. To access Help and Support, from the Start screen, type help, and then select Help and Support as it is set, entered, changed, or deleted. NOTE: If you enter the power-on password at the first the on-screen instructions. Your changes take effect when the computer restarts. 58
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    type help, and then select Help and Support from the list of apps. Using HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. For more information, see Updating programs and drivers
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    link in Help and Support. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless
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    3. Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key. 4. Remove the key and keep it in a safe place. Using an optional security cable lock 61
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    at the bottom of the screen. NOTE: Use extreme care when making changes in HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
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    screen, select the HP Support Assistant app. 2. Select Updates and tune-ups, and then select Check for HP updates now. 3. Follow the on-screen instructions. 4. At the to access this path when you are ready to install the update. NOTE: If you connect your computer to a network, consult the network
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    or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc. 64 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics
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    NOTE: This guide replaced. HP Recovery drivers can also manually create Support. 3. As you add photos, video, music, and other personal files, create a backup of your personal information. Windows File History can be set to regularly and automatically back up files from libraries, desktop, contacts
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    the computer by reinstalling Windows or choose to recover using HP Recovery Manager. NOTE: File History is not enabled by default, so you must turn it on. For more information and steps for enabling Windows File History, see Windows Help and Support. From the Start screen, type help, and then select
  • HP CQ45-900 | User Guide - Windows 8 - Page 75
    Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver maintenance events. Even if you did not manually create a restore point, you can choose to
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    Support for instructions on reinstalling traditional applications. From the Start screen, type help, and then select Help and Support. NOTE: the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and follow the on-screen instructions. To use the Start screen:
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    -related drivers and software HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions
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    on your computer, and then restart the computer. NOTE: If the computer does not automatically restart in HP Recovery Manager, change the computer boot order. See Changing the computer boot order on page 70. 3. Follow the on-screen instructions. Changing the computer boot order If computer does not
  • HP CQ45-900 | User Guide - Windows 8 - Page 79
    only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within plug of external HP power supply Rating 18.5 V dc @ 3.5 A or 19.5 V dc @ 3.33 A - 65 W 19 V dc @ 4.74 A or 19.5 V dc @ 4.62 A - 90 W NOTE: This product
  • HP CQ45-900 | User Guide - Windows 8 - Page 80
    drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before or assistance with component removal or installation, contact support. 72 Chapter 13 Electrostatic Discharge
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    4 action keys decrease screen brightness 31 Help and Support 31 identifying 11 increase screen brightness 31 next track using 32 HP and third-party software updates, installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP Recovery
  • HP CQ45-900 | User Guide - Windows 8 - Page 82
    L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch number, computer 13 public WLAN connection 17 R readable media 34 recovery 67, 68 discs 66, 70 HP Recovery Manager 69 media 70 starting 69 supported discs 66 system 69 USB flash drive 70 using HP
  • HP CQ45-900 | User Guide - Windows 8 - Page 83
    , installing 59 speakers, identifying 3, 19 storing a battery 38 supported discs recovery 66 system information hot key 33 system recovery 69 8 TouchPad zone, identifying 8 traveling with the computer 13, 38, 55 troubleshooting AC adapter 39 turning off the computer 40 U unresponsive system 40 USB
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User Guide