HP Cc3310 UserÆs Guide and Technical UserÆs Guide - HP Carri
HP Cc3310 - Server - AC Option Manual
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- HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 1
Hewlett-Packard cc2300 Carrier Grade Server Product Guide Document Release Date: March 2003 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 2
if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation reproduced in any form, or by any means without prior written consent of HP. Intel and Pentium are registered trademarks of Intel Corporation or its subsidiaries in - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 3
Contents Hewlett-Packard ...i cc2300 Carrier Grade Server Product Guide i Part I: User's Guide 9 1 Chassis Description 13 Physical Specifications...13 Environmental Specifications 14 Chassis Feature Locations...16 Front Panel...16 Back Panel ...18 PCI I/O Riser Cards...29 Power Supplies ... - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 4
Cage 95 Serial Port Connector (Back Panel 96 Configuration Jumpers ...97 System Recovery and Update Jumpers (J1E1 98 DSR/DCD Configuration Jumper (J6A2 98 7 Solving Problems 99 Resetting the System ...99 iv cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 5
drive activity light turn on brieflyConfirming Loading of the Operating System...101 Specific Problems and Corrective Actions 101 Power Light Does Not Light 102 No Characters ...124 AVVERTENZA: Italiano...126 ADVERTENCIA: Español 128 Index ...131 cc2300 Carrier Grade Server Product Guide v - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 6
Port Connector 93 Figure 30. 15-pin Alarms Connector 94 Figure 31. DC Power Input Connector 95 Figure 32. DC Power Terminal Lug 95 vi cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 7
Figure 33. Serial Port ...96 Figure 34. Jumper Locations (J1E1 and J6A2 97 Figure 35. J6A2 Jumper Block for DCD Signal 98 Figure 36. J6A2 Jumper Block for DSR Signal (Default 98 cc2300 Carrier Grade Server Product Guide vii - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 8
Back Panel Features 18 Rear Serial Port Adapter Pin-out 24 Software Security Features 27 HP cc2300 Carrier Grade Server PCI I/O Riser Card Details 30 LED Indicators 32 DC Input Rating 33 250 Port 80h Codes 108 POST Codes and Error Messages 112 viii cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 9
) Guide For the cc2300 & cc3300 Carrier Grade Server. ISC is a server management tool that provides real time monitoring and alerting for server hardware, emergency remote management and remote server setup. This document provides an overview of the cc2300 Carrier Grade Server. This manual consists - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 10
as part of each host equipment rack and must be installed between the DC source and the server. The server is designed for a DC line voltage power source with up to 10 amperes of overcurrent must be rated 125% of overall current rating of the server. 10 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 11
of problems in your server. Ventilation: The equipment rack must provide sufficient airflow to the front of the server to maintain server. The rack selected and the ventilation provided must be suitable to the environment in which the server will be used. cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 12
- HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 13
Description The cc2300 Carrier Grade Server is a rack-mounted server that supports one to two Intel® Pentium® III processors and up to 6 Gbytes of SDRAM memory. The server supports high availability features such as AC and DC power supply modules and scalable architecture to support symmetric - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 14
Environmental Specifications The cc2300 Carrier Grade Server meets environmental specifications as indicated in Table 2. All testing was performed per procedures Power factor 1.6 Amps 1.3 Amps 0.7 Amps No 21.6 Amps - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 15
C13, etc 15/20 Amps 15/20 Amps 47 - 66 Hz 48 nominal Volts 3.2 Amps 4/8 kV 4/8 kV 6.6 B 49.8 dB 2 Kv 50 Micro Sec 1.2 Micro Sec. cc2300 Carrier Grade Server Product Guide 15 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 16
Activity, green) D Alarm: CRT (Critical) J Status: Main Power (green) E Alarm: MJR (Major) K Status: User ID (white) F Alarm: MNR (Minor) Figure 2. Front Panel Control Locations 16 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 17
A momentary switch used to instruct the processor to copy system memory to the hard drive. Pressing the recessed button with a paper clip or pin puts the server in a halt state for RJ45 connector). 2 x USB Connectors USB Port 2 and USB Port 3. cc2300 Carrier Grade Server Product Guide 17 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 18
wire to chassis. For use only when configured for DC input power supply 250 W power supply (DC version shown above, AC version shown below) 18 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 19
Board Connector and Component Locations Figure 4 shows the location of the server board's connectors and other components. A BC D E FG HI J K GG FF L EE header Q Primary processor socket Figure 4. Server Board Connector and Component Locations cc2300 Carrier Grade Server Product Guide 19 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 20
30.5 mm (1.2") 30.5 mm (1.2") 30.5 mm (1.2") Server Used With hp carrier grade server cc2300 hp carrier grade server cc2300 hp carrier grade server cc2300 hp carrier grade server cc2300 PCI Riser Slots The server board has two PCI riser slots, each capable of supporting 64-bit/66-MHz PCI riser - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 21
server board uses two Intel® 82550PM Fast Ethernet Controllers and supports two 10Base-T/100Base-TX network subsystems. On the SERVER BOARD, NIC 1 can be used as both a network interface and server The yellow LED indicates 100-Mbps operation when lit. cc2300 Carrier Grade Server Product Guide 21 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 22
instructions in server adapters: a primary adapter and a backup, or secondary, adapter. During normal operation, the backup will have transmit disabled. If the link to the primary adapter fails, the link to the backup adapter automatically takes over. 22 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 23
), the server may be locked automatically if there is no keyboard or mouse activity for a predefined length of time. Once the inactivity (lockout) timer has expired, the keyboard and mouse do not respond until the previously stored password is entered. cc2300 Carrier Grade Server Product Guide 23 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 24
. The final adapter configuration should also match the desired pin-out of the RJ45 connector, which can support either DSR or DCD. This system is configured with both front and back RJ45 serial connectors, the jumper block to DCD as shown in Figure 33. 24 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 25
the processors will still be dissipating some power, so the power supply fans will still run. The SERVER BOARD supports sleep states s0, s1, s4, and s5: • s0: Normal running state. • s1: Processor the boot sector of the operating system hard disk drive. cc2300 Carrier Grade Server Product Guide 25 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 26
password to enter BIOS Setup or the SSU • Must enter the supervisor password to boot the server if Password on Boot is enabled in either the BIOS Setup or SSU • Must enter the depressed when secure mode is removed, the server will be powered off. 26 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 27
have to wait for the inactivity time-out period. When the system is in secure mode: The server can boot and run the operating system, but mouse and keyboard input is not accepted until the , change the Clear Password jumper (see Chapter 5). continued cc2300 Carrier Grade Server Product Guide 27 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 28
), then you will be prompted for a password before the server fully boots. If secure mode is enabled and the "Secure Boot Mode" option is also enabled, the server will fully boot but will require a password before accepting any keyboard or mouse input. 28 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 29
the 3.3 V riser board attached to a full-height bracket. Using both configurations allows both PCI busses to support 3.3 V PCI add-in cards. Figure 5. 3.3 Volt Riser Board with Half-height Bracket Figure 6. 3.3 Volt Riser Board with Full-height Bracket cc2300 Carrier Grade Server Product Guide 29 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 30
Supported Card Dimensions Half Length Low Profile Yes Yes Yes No Yes No PCI I/O Cards Full Height No Yes Yes The following PCI cards are available for the cc2300 Carrier Grade Server Per hp cc2300 Yes 1 Yes 1 Yes 1 Yes 1 Yes 1 30 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 31
supply module is capable of handling the worst-case power requirements for a fully configured cc2300 server system. This includes two Pentium III processors, 6 GB of memory and two unit (FRU) information • I2C interface for server management functions cc2300 Carrier Grade Server Product Guide 31 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 32
that may cause electric shock or burns. All DC input connections should be made only by a qualified service person only to prevent injury. All wiring terminals connected to the DC input terminal block must be to this PSU only Power Supply LED OFF AMBER 32 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 33
1.5A MIN STATIC 1A 1A 0A Note: The maximum combined power of the 3.3 V and 5 V outputs is 150 W. -12 V 0.5A 0A 0A 5 VSB 1.5A 0A 0A cc2300 Carrier Grade Server Product Guide 33 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 34
OK Power Supply in Alert Condition Power supply failure (OTP, OCP, OVP, UV) Power Supply LED OFF AMBER BLINK GREEN GREEN BLINK AMBER AMBER 34 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 35
drive (optional) SCSI Hard Drive Bay 1 and 2 The hard drive tray supports two 3.5-inch x 1.0-inch Ultra160 SCSI technology hard disk drives (non-SCA). The hard drive tray accepts 15K RPM (and below) hard drives that consume up to 18 Watts of power. cc2300 Carrier Grade Server Product Guide 35 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 36
temperature excursion above 45 °C the fan voltage does not reenter PWM mode until the baseboard temperature drops below 45 °C and all fans are operational. 36 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 37
Intelligent Platform Management Bus (IPMB). Detailed server management tool information and supported operating system information is contained in the Intel Server Control Installation (ISC) Guide For the cc2300 & cc3300 Carrier Grade Server. ISC is a server management tool that provides real time - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 38
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2 Regulatory Specifications and Disclaimers Please refer to the cc2300 Carrier Grade Server Quick Start Guide for complete details. cc2300 Carrier Grade Server Product Guide 39 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 40
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. If You Cannot Access Setup You may need to clear CMOS memory. You will need to open the server, change a jumper setting, use Setup to check and change the jumper back. Starting Setup After rebooting, you will see this prompt: Press to enter SETUP cc2300 Carrier Grade Server Product Guide 41 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 42
choices are described, because (1) a few are not user selectable but are displayed for your information, and (2) many of the choices are relatively self-explanatory. 42 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 43
features. Server Selects serial port, LAN, and event log features. Also permits service boot. : The 1.25 MB 3 ½-inch references a 1024 Byte sector Japanese media format. Support for the 1.25, 3 ½-inch format requires a 3 ½ "3-mode" diskette drive . cc2300 Carrier Grade Server Product Guide 43 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 44
Enters submenu. Reset Configuration Data Yes [No] Select Yes if you want to clear the server configuration data during the next boot. The system automatically resets this field to No during the system. Numlock Off [On] Switches Numlock on and off. 44 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 45
SCSI Function Submenu Feature Onboard SCSI Onboard SCSI ROM Option [Enabled] Disable [Enabled] Disable Description Allows disabling onboard SCSI port Allows disabling onboard SCSI ROM cc2300 Carrier Grade Server Product Guide 45 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 46
. Enters the Console Redirection submenu. Enters the Event Log Configuration submenu. Enables the Service Boot option. Option automatically resets to disabled on next system boot. If enabled, the mode of operation if a power loss occurs. continued 46 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 47
Server Menu (continued) Feature Temperature Sensor POST Error Pause Platform Event Filtering Option [Disabled] Enabled RTS + CD Description Selects the serial port's baud rate Hardware control Software control Hardware + Carrier Detect (for Modem use) cc2300 Carrier Grade Server Product Guide 47 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 48
Description Attempts to boot from the diskette drive. Attempts to boot from a hard disk drive. Attempts to boot from the CD-ROM drive. continued 48 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 49
network connection. Requires the presence of a PXE server. Attempts to boot from a network connection. Requires the presence of a PXE server. Hard Disk Drives Submenu Choices 1st Hard Drive all Setup item values to NVRAM. Exits discarding changes. cc2300 Carrier Grade Server Product Guide 49 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 50
change. Refer to the following URL for current information on the cc2300 Carrier Grade Server's BIOS and firmware versions. Firmware update utilities and instructions will be provided. http://www.software.hp.com keyword: cc2300 Using the System Setup Utility The System Setup Utility (SSU) is - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 51
systems but they are not supported. The SSU will not HP Server cc2300 & cc3300 User Information Diagnostics and Utilities Resource CD: Insert the HP Server cc2300 server will boot from the CD-ROM and display a menu of options. Follow the instructions cc2300 Carrier Grade Server Product Guide 51 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 52
clear the SEL. When the SEL Manager is first invoked, it loads the System Event Log entries from the server. If there are no SEL entries, a message box is displayed. The SEL Manager main window is based File Menu The File menu has the following options: 52 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 53
from the BMC. These fields are display only. • Reload: Reloads the SDR entries from the server. Help The Help menu has the following option: • Help Topics: Displays the help information for loaded FRU data to a file. • Exit: Quits the FRU Viewer. cc2300 Carrier Grade Server Product Guide 53 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 54
utility • Discovers the product configuration based on instructions in a master configuration file • Updates the server off and unplug/disconnect the power cords from the server. Wait approximately 30 seconds, and plug-in/reconnect the power cords. 54 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 55
HP Server cc2300 & cc3300 User Information Diagnostics and Utilities Resource CD. Select the chassis you have: 1. TSRLT2 2. TSRMT2 3. Exit Select 1 TSRMT2 TSRMT2 is the cc2300 Carrier Grade Server SDR Respository... SDR File was successfully written! cc2300 Carrier Grade Server Product Guide 55 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 56
load files. The executable file for the utility is frusdr.exe. The utility requires the following supporting files: • One or more .fru files describing the system's field replaceable units • A . may be used in conjunction with any of the other options. 56 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 57
indicated area is displayed. Each area represents a sensor; one sensor for each instrumented device in the server. If the given display function fails because of an inability to parse the data present or a proper SDRs to load into nonvolatile storage. cc2300 Carrier Grade Server Product Guide 57 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 58
exits with a DOS exit code of zero. If the utility fails, it immediately exits with an error message and a non-zero DOS exit code. 58 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 59
of other devices in the server Running the SCSI Utility 1. When this message appears on the video monitor: Press Ctrl-A to run SCSI Utility... 2. Press to run this utility. When it appears, choose the host adapter that you want to configure. cc2300 Carrier Grade Server Product Guide 59 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 60
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) long. 5. Only use a screwdriver tip to push in the lock tabs on the rack slides. A pinch hazard exists if fingers are used for this purpose. cc2300 Carrier Grade Server Product Guide 61 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 62
rating of the server. 3. Connector, server end: The connector that plugs into the AC receptacle on the server must be an IEC 320, sheet C19, type female connector. 4. Cord length and flexibility: Cords must be less than 4.5 meters (14.76 feet) long. 62 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 63
your equipment log (Appendix B). Record the model and serial number of the system, all installed options, and any other pertinent information specific to the system. cc2300 Carrier Grade Server Product Guide 63 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 64
Hold boards only by their edges. After removing a board from its protective wrapper or from the server, place the board component side up on a grounded, static free surface. Use a conductive foam pad any unpainted metal surface-when handling components. 64 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 65
current, and energy levels are present inside the power supply. There are no user-serviceable parts inside the power supply. Hazardous conditions, devices, and cables: Hazardous electrical conditions without the covers in place can damage system parts. cc2300 Carrier Grade Server Product Guide 65 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 66
Figure 12). 3. Lift the front edge of the top cover (C in Figure 12) and push the cover toward the back of the server (D in Figure 12) until free of the rear lip. 4. Lift the top cover up to remove. Figure 12. Removing the Top Cover and Bezel Assembly 66 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 67
chassis. Underneath the left side hard drive is located the peripheral bay. The server is supplied with a slim-line (1/2-inch) CD-ROM drive. The front panel is located below the right side hard drive and provides user interface for system management. cc2300 Carrier Grade Server Product Guide 67 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 68
(B in Figure 14) and slide it forward (C in Figure 14). 4. Lift the power supply out of the chassis. Figure 14. Power Supply Module Replacement 68 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 69
To replace the fan module, follow this procedure: 1. Disconnect the fan module's power cable from the server board. 2. Press in on the plastic catch (A in Figure 15) to release the fan module. of the fan module opposite the latch have fully engaged. cc2300 Carrier Grade Server Product Guide 69 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 70
needs to be set on any replacement or any additional disk drives being installed in the server. Improper SCSI address settings can result in a boot failure if the SCSI addresses are identical. Disk SCSI addresses are set to 5 and/or 6 at the factory. 70 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 71
address conflict. Disk Types Different hard drives are used in the server. Please refer to the following information to determine the disk type being replaced or installed. Part Number A6942-69001/A6943-69001 Product Number A6942A/A6943A Jumper Settings cc2300 Carrier Grade Server Product Guide 71 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 72
Part Number A6917-69001/A6918-69001 Product Number A6917A/A6918A Jumper Settings 72 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 73
Removing and Installing Memory The server board supports only PC133-compliant SDRAM. DIMMS must . It is recommended that HP tested memory is used when adding memory capacity to the server. 1A 3A 2B 2A 1B 3B Figure 17. Installing DIMMs OM11790 cc2300 Carrier Grade Server Product Guide 73 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 74
doing the following: (1) Touch the metal chassis before touching the processor or server board. Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor. (2) Avoid moving around unnecessarily. 74 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 75
bar on the processor socket and remove the terminator as shown in Figure 18. OM11814 Figure 18. Raising the Locking Bar and Removing the Terminator cc2300 Carrier Grade Server Product Guide 75 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 76
a guide, align the corner mark on the processor with the corner mark on the socket and insert the processor into the socket. Lower the locking bar completely and verify that it has fully latched. OM11789 Figure 19. Inserting the Processor and Lowering the Locking Bar 76 cc2300 Carrier Grade Server - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 77
other side of the clip to the other side of the processor socket. C B D A OM12826 Figure 20. Aligning the Heatsink and Installing the Heatsink Retaining Clip cc2300 Carrier Grade Server Product Guide 77 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 78
from the socket. 6. If you removed the processor from the secondary socket and are not replacing it, you must install a terminator in its place. 78 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 79
up to unplug the riser board from the server board. 2. Insert or remove a PCI add-in card. Make sure that the add-in card fully seats in the riser card. 3. Replace the PCI retainer bracket. Make sure that the riser card fully seats in the server board. cc2300 Carrier Grade Server Product Guide 79 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 80
Replacing the CD-ROM Assembly CAUTION Failure to properly install the Flex Cable on the CD-ROM drives can result in broken traces in the cable. Follow these instructions to avoid damage to the cable. 80 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 81
3. Remove the two screws securing the peripheral drive carrier. 4. Disconnect the power cable from the CR-ROM (A). 5. Slide the peripheral drive carrier to the rear and lift it up out of the chassis. Place the drive on a clean static-free work surface. cc2300 Carrier Grade Server Product Guide 81 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 82
(A). 3. Flex the plastic carrier to disengage the carrier pins from the CD-ROM drive's mounting holes. 4. Pull the CD-ROM drive out of the plastic carrier to disconnect the drive from the cable. Place the drive on a clean static-free work surface. 82 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 83
mounting hole in the end of the cable as shown. This prevents the exposed ZIF contacts from potential shorting. 4. Align pin on side of the carrier (A) to fit into the screw hole of the drive for proper engagement. cc2300 Carrier Grade Server Product Guide 83 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 84
the EMI top cover spring fingers. 8. If tabs are present, position the carrier to engage between the chassis tabs (A). Note: Latest style carriers do not engage tabs. 9. Plug power cable from power supply to the cable power plug on the carrier (B). 84 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 85
carrier mounting locations. 11. Notice the two BEND LINES shown. 12. Make a Z fold in the cable at the BEND LINE locations. 13. Plug connector onto baseboard (A) and ensure that it is not cocked to either side. Reinstall the hard disk drive and air baffle. cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 86
recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. ADVARSEL! Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun . Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. 86 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 87
at the beginning of this chapter. 2. Remove the top cover and locate the backup battery on the server board (see Figure 25). 3. Insert the tip of a small flat bladed screwdriver, or equivalent, to the RTC. OM12830 Figure 25. Replacing the Backup Battery cc2300 Carrier Grade Server Product Guide 87 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 88
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record the serial and product number of the original server you purchased and affix it to the replacement server. 1. Remove the top cover of the failed server. 2. Remove any PCI cards that may be and place it on a clean, static-free work surface. cc2300 Carrier Grade Server Product Guide 89 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 90
Figure 26. Front Panel Board Removal 90 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 91
cc2300 Replacement Parts List Part Number A6898-67013 A6899-67003 A6949-67001 A6932-67001 A6933-67001 A6934-67001 HDD pwr 1U Cbl, CD/Floppy Drive Pwr Cbl, assy, dcrt, sil, 4in Power jumper PCA Bezel CDROM HDD carrier, left HDD carrier, right Air Baffle cc2300 Carrier Grade Server Product Guide 91 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 92
, PS2 Splitter 8" RJ-45-to-DB9 cable Heatsink w/locking clip 1.26GHz Pentium III Proc w/512k Cache DC External Pwr Cord Terminator,processor Screw, chassis 92 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 93
, or as a normal serial port. The front panel serial port does not support modem operation as it lacks an RI (Ring Indicate) signal. If the system Date set ready / data carrier detect1 8 CTS Clear to send 1 Use jumper on server board to select cc2300 Carrier Grade Server Product Guide 93 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 94
USB Connectors (Front Panel) The server board provides two USB ports located behind the bezel. The built-in USB ports permit the direct 12 Major alarm, normally closed 13 Major alarm, common 14 Power alarm, normally open 15 Power alarm, common 94 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 95
on the chassis stud so that the earth ground wire terminal is between the two nuts and tighten the second nut to 10 in-lb. cc2300 Carrier Grade Server Product Guide 95 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 96
data Ground Ring indicator Receive data Date set ready / data carrier detect1 Clear to send NOTE By default as configured in the factory, the cc2300 Carrier Grade Server baseboard will have the rear RJ45 serial port configured to support a DSR signal. 96 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 97
should also match the desired pinout of the RJ45 connector, as it can also be configured to support either DSR or DCD. 2. For systems configured with both a front and rear RJ45 serial D RCVRY BOOT OM12837 Figure 32. Jumper Locations (J1E1 and J6A2) cc2300 Carrier Grade Server Product Guide 97 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 98
require a DSR signal, configure the J6A2 jumper block as shown in Figure 34. J6A2 OM12842 Figure 34. J6A2 Jumper Block for DSR Signal (Default) 98 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 99
Startup Problems that server on (power on light should be lit)? • Is the system power cord properly connected to the system and plugged into a NEMA 5-15R outlet for 100-120 V∼ or a NEMA 6-15R outlet for 200-240 V∼? • Is AC power available at the wall outlet? cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 100
spikes on the power line, you may want to install a surge suppressor between the power outlet and the system power cord. More Problem Solving Procedures This section provides a more detailed approach to identifying a problem and locating its source. 100 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 101
solutions for these specific problems: • Power light does not light. • There is no beep or an incorrect beep pattern. • No characters appear on screen. • Characters on the screen appear distorted or incorrect. • System cooling fans do not rotate. cc2300 Carrier Grade Server Product Guide 101 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 102
the problem persists, the video monitor may be faulty or it may be the incorrect type. Contact your service representative for help. System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly, system components could be damaged. 102 cc2300 Carrier Grade Server - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 103
service representative for help. Hard Disk Drive Activity Light Does Not Light The hard disk drive activity light is not connected to the cc2300 Carrier Grade Server server at the system back panel. If the cable is attached but the problem persists, try a different cable. • Make sure the hub port is - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 104
server board jumpers are set correctly. See Chapter 5. • If other software runs correctly on the system, contact your vendor about the failing software. • If the problem persists, contact the software vendor's customer service representative for help. 104 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 105
Bootable CD-ROM Is Not Detected Is the BIOS set to allow the CD-ROM to be the first bootable device? cc2300 Carrier Grade Server Product Guide 105 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 106
- HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 107
, checking for a soft reset or a power-on condition. 05h The BIOS stack has been built. Next, disabling cache memory. 06h Uncompressing the POST code next. cc2300 Carrier Grade Server Product Guide 107 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 108
areas. Restore from backup if corrupted. 12h Off Off G R Load defaults in CMOS RAM if bad checksum or CMOS clear jumper is detected. continued 108 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 109
Enable 8042. 15h Off G Off A Keyboard reset. 26h Off G A Off Initialize LCD, if supported. 28h G Off R Set Video Mode: initialization before setting the video mode is Off complete. Configuring Ensure timer keyboard interrupts are on. continued cc2300 Carrier Grade Server Product Guide 109 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 110
next. 8Dh A G Off G OEM Patch 9. 8Dh A G Off G Set Printer RS-232 timeout 8Dh A G Off G Init FDD Devices: resetting the hard disk controller next. continued 110 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 111
end of POST. No beep if silent boot is enabled. 000h Off Off Off Off POST completed. Passing control to INT 19h boot loader next. cc2300 Carrier Grade Server Product Guide 111 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 112
2 disabled 810E Processor 1 failed FRB-3 timer 810F Processor 2 failed FRB-3 timer 8110 Server Management Interface failed to function 8114 Processor 2 Internal Error (IERR) failure 8115 Processor 3 No No No No No No No No No No No continued 112 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 113
not support current stepping for Left Processor 1 Pause on Boot No No No No No No No No Yes No No Yes No No No No No No No No No No No No No No No No No No Yes Yes Yes Yes Yes Yes Yes Yes continued cc2300 Carrier Grade Server Product Guide 113 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 114
Code Error Message 8178 Pentium III XXXB detected. Pentium III XXXB processors not supported on S820PN2. See product guide for details. System Halted. 8180 PB64 Failed to respond 8181 CPUID, Processor No No No No No No No No No No continued 114 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 115
2 failed initialization 8267 Left Processor 1 failed initialization 8270 Left Memory Carrier failed 8271 Right Memory Carrier failed 8272 DIMM Not Fully Configured - Left J 8273 DIMM Not No No No No No No Yes, system halted No continued cc2300 Carrier Grade Server Product Guide 115 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 116
No Yes, system halted Yes, system halted Yes, system halted Yes, system halted Yes, system halted No No No Yes Yes Yes Yes Yes 116 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 117
Floppy Disk Drive (optional) CD-ROM Drive Hard Disk Drive (1) Hard Disk Drive (2) First Installed Power Supply Second Installed Power Supply PCI Slot (1) PCI Slot (2) cc2300 Carrier Grade Server Product Guide 117 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 118
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C Warnings WARNING: English (US) AVERTISSEMENTS : Français WARNUNG: Deutsch AVVERTENZA: Italiano ADVERTENCIA: Español cc2300 Carrier Grade Server Product Guide 119 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 120
avoid injury from electrical and mechanical hazards, chassis covers should only be removed by qualified service personnel. SAFETY STEPS: Whenever you remove the chassis covers to access the inside of the and the power cord to the system. continued 120 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 121
Discard used batteries according to manufacturer's instructions. The system is designed to operate Servers can be too heavy for a single person to lift or move safely. Depending on the server, use two people or a mechanical assist to lift or move the server. cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 122
les panneaux du châssis avec les vis retirées plus tôt. 4. Rebranchez tous les cordons d'alimentation CA et câbles externes au système. suite 122 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 123
type équivalent recommandé par le fabricant. Débarrassez-vous des piles usagées conformément aux instructions du fabricant. Le système a été conçu pour fonctionner dans un cadre de travail normal. auxiliaire pour soulever ou déplacer le serveur. cc2300 Carrier Grade Server Product Guide 123 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 124
den zuvor gelösten Schrauben gut am Gehäuse fest. 4. Schließen Sie alle externen Kabel und das Netzkabel an das System an. Fortsetzung 124 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 125
werden kann, da das Gerät nur über dieses Kabel vom Netz getrennt wird. Um einen Server sicher anzuheben und zu bewegen ist eine Person nicht ausreichend. Bewegen Sie den Server, je nach Größe, entweder zu zweit oder mittels einer mechanischen Hilfe. cc2300 Carrier Grade Server Product Guide 125 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 126
correttamente. 3. Fissare saldamente i coperchi al telaio utilizzando le viti precedentemente rimosse. 4. Collegare tutti i cavi esterni e il cavo o i cavi di alimentazione in c.a. al sistema. continua 126 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 127
caso sia necessario scollegare l'alimentazione principale. I server possono risultare troppo pesanti per essere sollevati o spostati da una sola persona. Alcuni server devono dunque essere sollevati o spostati da due persone o da un assistente tecnico. cc2300 Carrier Grade Server Product Guide 127 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 128
con los tornillos que ha retirado anteriormente y apriételos firmemente. 4. Conecte todos los cables externos y los cables de alimentación de CA al sistema. continuación 128 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 129
una sola persona los levante o los mueva de forma segura. Dependiendo del servido, utilice dos personas o una ayuda mecánica para levantar o mover el servidor. cc2300 Carrier Grade Server Product Guide 129 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 130
130 cc2300 Carrier Grade Server Product Guide - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 131
Index A A3763A, 22 A4800A, 32 A4923A, 22 A5149A, 32 A5150A, 32 A5159A, 32 A5230A, 33 A5531A, 38 A5864A, 22 A6089A, 38 A6739A, 38 A6740A, 38 AC Power Subsystem, 36 Adaptec SCSI utility, 63 Adapter Fault Tolerance, 24 Adaptive Load Balancing, 24, 25 add-in board sensitive to ESD, 70 add-in card 3.3 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 132
SCSI, 23 Controller video, 22 cooling installing all covers for correct airflow, 70 D DC power connector, 99 DC Power Subsystem, 33 Description Chassis, 15 diagnostics preparing system for testing, 105 diskette no booting in secure mode without password, 29 reconfiguring if cannot enter Setup, 44 E - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 133
72 Power-on Self-Test See POST, 111 See POST Codes, 116 problems after running new application software, 104 after system has been running correctly, 104 software, 109 bootable CD-ROM not detected, 109 cannot connect to network server, 107 CD-ROM drive activity light, 107 confirm OS loading, 105 - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 134
lock, SCU, 27 unattended start, 30 video blanking, 29 Security menu configuring, Setup, 49 serial port connector, 97, 100 server board removal and replacement, 93 service no user-serviceable parts, power supply, 69 Setup Advanced menu, 47 Boot Device Priority menu, 52, 53 Boot menu, 52 cannot enter - HP Cc3310 | UserÆs Guide and Technical UserÆs Guide - HP Carri - Page 135
Deutsch, 128 Warning components may be hot, 78 dispose of lithium battery safely, 90 ESD can damage product, 68 no user-serviceable parts, power supply, 69 power on/off switch, 68, 69 unplug/disconnect power cord, cables, 69 Warnings translations English, 124 Index 135
Hewlett-Packard cc2300 Carrier Grade Server
Product Guide
Document Release Date: March 2003