HP Chromebook 11 G7 EE User Guide

HP Chromebook 11 G7 EE Manual

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  • HP Chromebook 11 G7 EE | User Guide - Page 1
    User Guide
  • HP Chromebook 11 G7 EE | User Guide - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: March 2019 Document Part Number: L60408-001 Product notice This guide describes features that
  • HP Chromebook 11 G7 EE | User Guide - Page 3
    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    ) ...13 One-finger scrolling (touch screen only 13 One-finger swipe (touch screen only 14 Two-finger pinch zoom (touch screen only 14 3 Power and battery ...15 service 16 5 Backing up, resetting, and recovering ...17 Backing up ...17 Resetting ...17 Recovering ...17 Installing the Chromebook
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    Finding the best assistive technology 25 Assessing your needs ...25 Accessibility for HP products 25 Standards and legislation ...26 Standards ...26 Mandate 376 - ...29 Educational institutions ...29 Other disability resources ...29 HP links ...29 Contacting support ...30 Index ...31 vi
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    combo jack (2) MicroSD memory card reader (3) USB SuperSpeed port (4) AC adapter and battery light Description Connects optional powered . Also connects an optional headset microphone. This jack does not support optional standalone microphones. WARNING! To reduce the risk of personal injury
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    (continued) Component Description ● Blinking amber: The battery has an error. ● Off: The battery is not charging. (5) USB Type-C power connector and port Connects an AC adapter that has a USB Type-C connector, supplying power to the computer and, if needed, charging the computer battery
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    Left side Table 1-2 Left-side components and their descriptions Component (1) Nano security cable slot (2) USB Type-C power connector and port (3) USB SuperSpeed port Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent,
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    obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User
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    Keyboard area TouchPad Table 1-4 TouchPad components and their descriptions Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using TouchPad and touch screen gestures on page 12. Keyboard area 5
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    exit Sleep (select products only). ● When the computer is on and you want to turn it off, press and hold the button to lock the screen, and then continue to press the button until the computer turns off. CAUTION: Pressing and holding down the power button results in the loss of
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    Special keys Table 1-6 Special keys and their descriptions Component (1) esc key (2) Action keys Description Activates certain computer functions when pressed in combination with other keys, such as Tab or Shift. Execute frequently used system functions. Keyboard area 7
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    information on action keys and keyboard shortcuts, go to https://support.google.com/chromebook/ answer/183101. Select your language at the bottom of the history. Reload Reloads your current page. Full screen Opens your page in full-screen mode. Display apps Brightness down Brightness up Mute
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    Bottom Table 1-8 Bottom components and their descriptions Components Description Vents Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during
  • HP Chromebook 11 G7 EE | User Guide - Page 16
    you may need when you troubleshoot system problems or travel internationally with the support. Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Table 1-9 Service label components Component (1) HP
  • HP Chromebook 11 G7 EE | User Guide - Page 17
    Table 1-10 Service label components (continued) Component (3) Serial number (4) Warranty period ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless approval markings for the countries or regions in which the devices have been approved for use. Labels 11
  • HP Chromebook 11 G7 EE | User Guide - Page 18
    this chapter. Tap Use the tap/double-tap gesture to select or open an item on the screen. ● Point to an item on the screen, and then tap one finger on the TouchPad zone or touch screen to select the item. Double-tap to open it. ● Tap two fingers on the TouchPad zone
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    controlled by finger speed. ● To scroll between open tabs in Chrome, slide three fingers left or right on the TouchPad zone. One-finger scrolling (touch screen only) Scrolling to the left or the right with one finger will move back and forth through web browser history. ● Place one finger on the
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    to apps so that you can find them easily. ● Place your finger on the bottom of the screen, quickly slide your finger up a short distance, and then lift it. Two-finger pinch zoom (touch screen only) Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom
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    battery Factory-sealed battery The battery in this product cannot be easily replaced by users themselves. Removing or replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge, contact support. When a battery has reached the end of its useful life, do
  • HP Chromebook 11 G7 EE | User Guide - Page 22
    . 1. Go to http://www.hp.com/support. 2. In the Search all support box, type Printing with the HP Print for Chrome App, and then follow the on-screen instructions. Printing with Google Cloud Print Web printing service Google Cloud Print Web printing service is a free service that allows you to print
  • HP Chromebook 11 G7 EE | User Guide - Page 23
    a backup, go to http://www.support.google.com. Resetting A factory reset files on Google Drive or an external storage device. IMPORTANT: Resetting permanently screen instructions to reset your computer. 5. Once you complete the reset, you can set up your computer and check to see whether the problem
  • HP Chromebook 11 G7 EE | User Guide - Page 24
    go to http://www.support.google.com. Before Chromebook Recovery Utility: ▲ Open the Chrome Web Store, search for chrome recovery, click Chromebook Recovery Utility from the Apps list, and follow the on-screen instructions you created: 1. Disconnect any external devices connected to your computer,
  • HP Chromebook 11 G7 EE | User Guide - Page 25
    . For details on setting up the computer, go to http://www.support.google.com. Erase and reformat the recovery media During the process of files. Use the steps in this section to erase the recovery media using the Chromebook Recovery Utility. 1. Click the Launcher icon, and then click All Apps. 2.
  • HP Chromebook 11 G7 EE | User Guide - Page 26
    the instructions to find your product. Then select User Guides. ● Accessories available for the device Worldwide support ● Online chat with an HP technician To get support in your language, go to http://www.hp.com/support, and select your country. ● Support telephone numbers ● HP service center
  • HP Chromebook 11 G7 EE | User Guide - Page 27
    or a DC power source supplied and approved by HP for use with this computer. The computer can operate A - 135 W 19.5 V dc @ 7.70 A - 150 W 19.5 V dc @ 10.3 A - 200 W 19.5 V dc @ 11.8 A - 230 W 19.5 V dc @ 16.92 A - 330 W NOTE: This product is designed for IT power systems in Norway with phase-to
  • HP Chromebook 11 G7 EE | User Guide - Page 28
    Operating environment Table 7-2 Operating environment specifications Factor Metric Temperature Operating (writing to optical disc) 5°C to 35°C Nonoperating -20°C to 60°C Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized)
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    IMPORTANT: To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
  • HP Chromebook 11 G7 EE | User Guide - Page 30
    seven key objectives to guide our actions as a company. All HP managers and employees are expected to support these objectives and their implementation Support internal and external research and development that will improve assistive technology relevant to our products and services. ● Support
  • HP Chromebook 11 G7 EE | User Guide - Page 31
    -Enabling Accessibility Features on Your HP Chromebook or Chromebox (Chrome OS) ● HP Shopping-peripherals for HP products If you need additional support with the accessibility features on your HP product, see Contacting support on page 30. Additional links to external partners and suppliers that may
  • HP Chromebook 11 G7 EE | User Guide - Page 32
    for public procurement of ICT products. The standard specifies the functional accessibility requirements applicable to ICT products and services, together with a description of the test procedures and evaluation methodology for each accessibility requirement. Web Content Accessibility Guidelines
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    services, including regular telephone calls, call waiting, speed dialing, call forwarding, computer-provided directory assistance, call monitoring, FCC and documented as 47 CFR Part 14 and Part 79. ● FCC Guide on the CVAA Other U.S. legislation and initiatives ● Americans with Disabilities Act
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    and ETSI, in Support of Accessibility Requirements for Public Procurement of Products and Services in the ICT team ● European Commission mandate for e-accessibility (PDF 46KB) United Kingdom The Disability Discrimination Act by 2015. The new standard replaces WCAG 1.0, which was introduced as
  • HP Chromebook 11 G7 EE | User Guide - Page 35
    exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you may encounter on of Justice - A Guide to disability rights Laws HP links Our contact webform HP comfort and safety guide HP public sector sales Useful
  • HP Chromebook 11 G7 EE | User Guide - Page 36
    through Friday, 6 a.m. to 9 p.m. Mountain Time. ● Customers with other disabilities or age-related limitations who have questions about technical support or accessibility of HP products, choose one of the following options: - Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time
  • HP Chromebook 11 G7 EE | User Guide - Page 37
    4 Chromebook Recovery Utility, installing 18 components bottom 9 button 6 display 4 left side 3 right side 1 connector, power 2, 3 customer support, accessibility 30 E electrostatic discharge 23 esc key, identifying 7 F forward action key 8 full screen action key 8 H headphone (audio-out) jack 1 HP
  • HP Chromebook 11 G7 EE | User Guide - Page 38
    , 27 serial number, computer 10 service labels, locating 10 slots nano security cable 3 slots, microSD memory card reader 1 standards and legislation, accessibility 26 support 20 swiping touch screen gesture 14 system recovery Chrome operating system 18 Chromebook Recovery Utility 18 recovery media
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User Guide