HP Cluster Platform Interconnects v2010 Windows GridStack Troubleshooting Quic
HP Cluster Platform Interconnects v2010 Manual
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- HP Cluster Platform Interconnects v2010 | Windows GridStack Troubleshooting Quic - Page 1
: Windows GridStack™ troubleshooting quick Guide Created date Yair it keeps crashing? 12. How to overcome installation/upgrade problem in which the driver and the IB interface are software meets the following requirements: Hardware: • • • Supported platforms: o x86_64 (AMD64 or EM64T) o IA32 - HP Cluster Platform Interconnects v2010 | Windows GridStack Troubleshooting Quic - Page 2
• WSD patch from Windows web site: http://support.microsoft.com/?kbid=910481 • Make sure to download the correct patch file according to your OS. build (32bit or 64bit) • Stability problem will occur when WSD patch not installed 1. How to query the windows OS system information? • From the Windows - HP Cluster Platform Interconnects v2010 | Windows GridStack Troubleshooting Quic - Page 3
go to the voltaire bin directory and run vstat from command line - Look at the firmware version - Make sure you port state is ACTIVE - Run vmstat.exe -v for verbose mode 5. How to verify what are the installed protocols: • In a command line window change directory to \Program File (x86)\Voltaire] - HP Cluster Platform Interconnects v2010 | Windows GridStack Troubleshooting Quic - Page 4
HCA for physical link if no physical line make sure the HCA is connected to a switch and switch SM in enabled, refer to switch user manual for SM mode status. • Check/replace the cable • Check that switch version and upgrade to latest rev • Check HCA firmware and upgrade to certified rev - HP Cluster Platform Interconnects v2010 | Windows GridStack Troubleshooting Quic - Page 5
on the performance monitor while the application is running that means it runs over WSD • Open WSD performance counter - refer to windows GridStack™ the user manual 9. What to do when my application is not working on WSD • Run vstat command and verify the HCA is running with the latest firmware - HP Cluster Platform Interconnects v2010 | Windows GridStack Troubleshooting Quic - Page 6
run vstat.exe check the firmware version • Upgrade firmware - refer to use manual for firmware upgrade procedure 11.How to recover a system after blue-screen in the Voltaire GridStack. 12.How to overcome installation/upgrade problem in which the driver and the IB interface are not com/support.htm
FAQ ID – F10135
Title: Windows GridStack™ troubleshooting quick Guide
Created date
Yair Ifergan, 8/15/2006 9:26 PM
Last Modified
Yair Ifergan, 8/15/2006 9:26 PM
Status : Verified
Type : Post-Install
Goal(s):
1.
How to query the system information on windows OS?
2.
How to check what is the HCA type?
3.
How to check what is the HCA firmware version?
4.
How to verify the HCA port status?
5.
How to check what are the installed protocols?
6.
What to do when the interfaces are not coming up?
7.
How to read the HCA counters from the local machine?
8.
How to verify the application is running on WSD or IPOIB
9.
How to check your application is running on WSD?
10.
What to do when getting mthca event in the system event viewer?
11.
How to recover a system after blue-screen in case it keeps crashing?
12.
How to overcome installation/upgrade problem in which the driver and the IB
interface are not loading
Solution description or Fix
Make sure your Hardware and software meets the following requirements:
Hardware:
•
Supported platforms:
o
x86_64 (AMD64 or EM64T)
o
IA32 (with version 2.1 or higher)
•
PCI-X (133MHz) or PCI-Ex (8X)
•
InfiniBand Equipment
•
Switch version as listed in release notes , if you are running with code
lower than 3.4.x please upgrade your switch version
•
HCA firmware as listed in release notes, if you running with different
HCA firmware please upgrade / downgrade to the required firmware
Software:
•
Windows server 2003 or 2003 CCS addition SP1
•
.NET framework with OS compatible build (64bit or 32bit)