HP Color LaserJet 2550 HP Printers - Supported Citrix Presentation Server envi
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- HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 1
of Terminal Server and Citrix supported by HP 2 Testing performed by HP ...3 HP LaserJet printers and supported driver versions 4 HP Color printers with Edgeline Technology and supported driver versions 12 Using the HP Universal Print Driver version 4.7 for Windows in Citrix environments 12 The - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 2
of HP supported printers and drivers has been updated • Content updated with XenApp™ 5.0 test results Versions of Terminal Server and Citrix supported by HP • Microsoft Windows Server 2008 x64 Edition Terminal Services - Citrix XenApp™ 5.0 • Microsoft Windows Server 2008 Terminal Services - Citrix - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 3
to verify that the drivers are free of memory leaks and memory allocation issues. HP has selected a combination of LaserJet, Business Inkjet, and Deskjet printers for Citrix to test that serve as a representative test sample for all printers in the HP printer family. Because the driver code bases of - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 4
: 60.061.442.00 N/A N/A Use HP LaserJet 6L PCL5e driver included in the Windows OS Win2k/XP/2003: 4.3.2.201 Win2003-x64: use HP LaserJet 1100 driver included in the Windows OS HP-supported drivers* Host-based Not Supported Not Supported Not Supported Win2k/XP/2003: 5.60.1604.0 Win2003-x64: Not - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 5
HP printer LJ 1150 LJ 1160 LJ 1200 LJ 1300 CM 1312 MFP LJ 1320 CLJ 1500 P1505 P1505n CP1510 series LJ M1522 MFP series CLJ 1600 Supported in Citrix environment Yes Yes Yes Yes Yes Yes PCL Win2k/XP/2003: 60.5.17.2 Win2003-x64: Use HP LaserJet 1200 driver included in the Windows OS Win2k/XP/2003: 61 - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 6
461.42 Win2k/XP/2003: 4.20.2500.430 Win2003-x64: Use HP Color LaserJet 4550 driver included in the Windows OS Win2k/XP/2003: 60.34.78.41 Win2003-x64: Use HP Color LaserJet 4550 driver included in the Windows OS N/A Win2k/XP/2003/2003x64: 60.053.45.00 HP-supported drivers* Host-based N/A N/A N/A Not - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 7
HP LaserJet Series II driver included in the Windows OS Win2k/XP/2003: 4.3.2.208 Win2003-x64: Use HP LaserJet 3200 driver included in the Windows OS Win2k/XP/2003: 4.19.3300.3 Win2003-x64: Use HP LaserJet P3005 driver Win2k/XP/2003: 60.5.72.21 Win2003-x64: Use HP LaserJet P3005 driver HP-supported - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 8
32.00 PCL6: Win2k/XP/2003/2003x64: 61.072.51.02 Win2k/XP/2003: 4.27.4050.410 Win2003-x64: use HP LaserJet 4050 driver included in the Windows OS HP-supported drivers* Host-based N/A Win2k/XP/2003: 61.063.461.41 Win2003-x64: Use the HP Color LaserJet 3550 driver N/A N/A N/A Win2k/XP/2003/2003x64: 60 - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 9
61.071.661.41 Win2k/XP/2003/2003x64: 61.071.661.41 Win2k/XP/2003/2003x64: 61.071.661.41 HP-supported drivers* Host-based N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A PS Win2k/XP/2003: 3.0.8 Win2003-x64: use HP LaserJet 4100 driver included in the Windows OS Win2k/XP/2003/2003x64: 61.063.461 - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 10
4.27.8000.441 Win2003-x64: use HP LaserJet 8000 driver included in the Windows OS Win2k/XP/2003: 4.27.8100.410 Win2003-x64: use HP LaserJet 8100 driver included in the Windows OS HP-supported drivers* Host-based N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A PS Win2k/XP/2003/2003- x64: 61.071.661 - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 11
HP printer LJ 8150 CLJ 8500 CLJ 8550 LJ 9000/ LJ 9000mfp LJ 9040/9050 LJ 9040mfp/ 9050mfp LJ 9055mfp LJ 9065mfp CLJ 9500 CLJ 9500mfp Supported in Citrix environment Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes PCL Win2k/XP/2003: 4.27.8150.410 Win2003-x64: use HP LaserJet 8150 driver included in the - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 12
in the Windows OS HP Color printers with Edgeline Technology and supported driver versions Table 2: Minimum levels of HP-supported drivers in the Citrix environment Supported HP printer in Citrix environ- ment PCL HP-supported drivers* Host-based CM8050/8060 MFP Yes Win2k/XP/2003/2003x64 - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 13
must be a 32-bit Windows client (Windows 2000, XP, Vista) with at least ICA version 9.0. If Feature Release 1/Service Pack 1 or later is installed on a MetaFrame XP Server, go to the properties of the autocreated printer and configure the driver for features manually, then set the tray configuration - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 14
identifies the HP Business Inkjet printers and associated drivers that are supported in Citrix environments by HP. These printers and printer drivers have been tested by HP. A description of the issue resolutions and known product limitations is included in this section. HP printer Deskjet 310 - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 15
printers and printer drivers have not been tested by HP. While these printers and drivers are not directly supported by HP, most customers will be able to use them without issue. A description of the driver work-around and known product limitations is included in this section. HP printer Deskjet - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 16
Yes HP-supported drivers* PCL Host-based Use OS Driver N/A Use OS Driver W2K/XP: OS Driver Use OS Driver Use OS Driver W2K/XP: OS Driver Use OS Driver W2K/XP: OS Driver W2K/XP: OS Driver W2K/XP: OS Driver W2K/XP: OS Driver Ver 4.3 Use OS Driver Use OS Driver W2K/XP: OS Driver W2K/XP: OS Driver - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 17
HP printer Deskjet 5150 series Supported in Citrix environment Yes HP-supported drivers* PCL Host-based Ver. 8.4.5 or Commercial slim driver N/A Deskjet 5440 series V.60.051.645 or Yes N/A Commercial slim driver Deskjet 5550/ 5551 Ver. 7.1.0 Yes or N/A Commercial slim driver - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 18
, are not recommended or supported in Citrix environments by HP. HP printer Deskjet 710/712/720/ 722 Supported in Citrix environment Not Supported PCL N/A HP-supported drivers* Host-based N/A Deskjet 810/812/815 Not Supported N/A N/A Deskjet 820Cse/Cxi Not Supported N/A N/A Deskjet 3300 - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 19
recommends downloading the 'basic features' or corporate drivers when using mapped drivers. HP All-in-One and Photosmart products that are leveraged from LIDIL based Deskjets are not supported. These products include the PSC and Officejet products leveraged from the Deskjet 3000 series. HP printer - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 20
HP printer Officejet 5100 Series Supported Not Supported Not Supported Not Supported Not Supported Not Supported Not tested Not tested Not tested Not tested Not tested Not tested Not tested Not tested Not Supported Not Supported Not Supported Not Supported Not Supported PCL N/A HP-supported drivers - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 21
HP printer Photosmart C4100 All-in-One series Supported in Citrix environment Not Supported HP-supported drivers* PCL Host-based N/A N/A Photosmart C5100 All-in-One series Not Supported N/A N/A Photosmart C6100 All-in-One series Not Supported N/A N/A Photosmart C7100 All-in-One series - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 22
60.xxx.xxx.xxx or 61.xxx.xx.xxx will be 10 seconds or longer, depending upon the performance and load of the print spooler and the Citrix server. This is due to the initialization of the HP UPD or discrete print driver. HKCU\Software\Hewlett-Packard registry hive increases in size in Citrix Print - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 23
server must be 4.0 and the client must be a 32-bit Windows client with at least ICA version 9.0. If Feature Release 1/Service Pack 1 or later is installed on a MetaFrame XP Server, go to the properties of the autocreated printer and configure the driver for features manually, then set the tray 23 - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 24
: Is my HP printer supported in a Citrix environment by HP? Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in-One and Photosmart printer sections of this white paper to see if your printer is listed as supported. Question: Is a certain HP print driver certified in - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 25
devices directly connected to the client. Question: Where can I download the Windows Server 2003 driver for Deskjet, PSC, Officejet, and Photosmart printers? Answer: HP does not develop Microsoft Windows Server 2003 drivers for consumer based inkjet products. Microsoft recommends using XP drivers - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 26
, no problems were encountered when running Citrix test cases with the HP printers and drivers listed for each test case. Printers tested HP Deskjet 5650 Software tested Citrix XenApp Server 5.0 HP Deskjet D2360 XenApp Plugin for Hosted Apps, version 11.x HP LaserJet 3020 HP Universal, PCL - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 27
to the print server using a parallel cable, USB or installed by creating a TCP/IP port and connecting to the printer through Jetdirect. These printers were configured for multiple users. Drivers for the printers were downloaded from the HP Driver Support website. The network print server was - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 28
methodology HP printers were attached to Citrix XenApp™ Servers using parallel cables, or were installed by creating TCP/IP ports and connecting to the printers using Jetdirect. These printers were configured for multiple users. Drivers for the printers were downloaded from the HP Driver Support - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 29
An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was attached to the client device using a parallel cable or USB cable. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support website. Setting changes were made to the HP LaserJet - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 30
printing. Test methodology An HP LaserJet/Business Inkjet/Deskjet printer was attached to the client system using a parallel cable or USB cable. The printer was installed on the client system. Because printer drivers are not needed to test the Universal printer, only HP printers are tested with this - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 31
platforms Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was attached to the client system using a parallel cable or USB cable. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support website. The client system - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 32
with client printers. Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was attached to the client system using a parallel cable or USB cable. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support website. In - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 33
. Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was attached to the client system using a parallel cable or USB cable. The printer was installed on the Windows 9x client system, and drivers for the printers were downloaded from the HP Driver Support website and installed - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 34
™ Server using parallel cables, USB cables or were installed by creating a TCP/IP port and connecting to the printer using Jetdirect. The printers were configured for multiple domain users. Drivers for the printers were downloaded from the HP Driver Support website. The shared printers in the server - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 35
LaserJet 4600 HP Business Inkjet 2300 HP Deskjet 5440 Driver version tested HP Color LaserJet 4600 PS (61.53.25.9) & HP Color LaserJet 4600 PCL5 (61.53.25.9) HP Business Inkjet 2300 PCL5 (61.53.25.9) HP Deskjet 5400 Series (61.53.25.9) Known issues with printer driver replication and HP printers - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 36
cable or USB cable. The Scanner/All-in-One device was connected to the client system and drivers for the Scanner/All-in-One device were either downloaded from the HP Driver Support application. Printer model tested HP Officejet Pro L7680 All-in-One TWAIN driver version tested HP Officejet Pro - HP Color LaserJet 2550 | HP Printers - Supported Citrix Presentation Server envi - Page 37
and newer model HP LaserJet, Business Inkjet, Designjet, Deskjet printers and Scanner/All-in-One devices will be added to the test matrix. Feedback To help us improve our documents, please provide feedback at www.hp.com/solutions/feedback. © 2006, 2007, 2008 Hewlett-Packard Development Company
HP printers supported in Citrix XenApp
Server environments
November 2008
Executive summary
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2
What’s new
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2
Versions of Terminal Server and
Citrix supported by HP
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2
Testing performed by HP
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3
HP LaserJet printers and supported driver versions
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4
HP Color printers with Edgeline Technology and supported driver versions
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12
Using the HP Universal Print Driver version 4.7 for Windows in Citrix environments
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12
The difference between the Citrix and HP UPDs
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13
Business Inkjet printers and supported driver versions
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14
HP Deskjet printers and supported driver versions
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15
LIDIL HP Deskjet printers
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18
Using HP ink-based All-in-One and Photosmart printers
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19
HP Designjets and supported driver versions
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22
Resolved issues
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22
Unresolved issues
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24
Microsoft issues
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24
Supported printing features
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24
Frequently asked questions
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24
Citrix-tested HP printers
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26
Testing methodology for HP printers
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26
Citrix-tested HP Scanners/All-in-One devices
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35
Testing methodology for HP All-in-One devices
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35
Planned future testing
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37
Feedback
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37