HP Color LaserJet 8500 HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick
HP Color LaserJet 8500 Manual
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- HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 1
8500, 8500 N, 8500 DN Printer English - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 2
- HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 3
HP Color LaserJet 8500, 8500 N, 8500 DN Printer Quick Reference Guide - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 4
under the copyright laws. Part number: C3983-90919 First Edition: October, 1997 The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 5
Control Panel Messages 1-1 2 Loading Media Media Specifications 2-1 Loading the Input Trays 2-3 Configuring Media Type in the Printer Control Panel 2-6 3 Media Jams Removing Jammed Media 3-1 A Service and Support Information Take a look at all HP Support has to offer A-1 EN Contents i - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 6
media, and common printer control panel messages. Online Help provides information at your computer about the printer software and printer drivers. Online User's Guide provides information at your computer on the printer hardware, troubleshooting, and customer service. ii Finding Information - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 7
> and are the media type and size specified in the printer driver or application. Load the proper-size media in tray 1 or reconfigure tray 1 for the media size it contains. 41.5 UNEXPECTED PAPER TYPE LOAD TRAY The printer was expecting one type of media to be fed from an - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 8
the drum kit. DRUM LIFE LOW REPLACE DRUM KIT The imaging drum is almost past its specified life. Although printing can continue, the drum kit should be replaced for optimum printer operation. See the installation guide included with the drum kit. DRUM LIFE OUT REPLACE DRUM KIT The imaging drum - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 9
See the installation guide included with the fuser kit. INPUT DEVICE PAPER PATH OPEN The media transfer door on tray Close the media transfer door. 4 is open. INSTALL TONER One or more of the four toner cartridges are either not installed or not correctly installed in the printer. - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 10
the specified toner cartridge has been replaced. See the installation guide included with the toner cartridge. TOP OUTPUT BIN FULL The top output bin on the printer Remove all media from the top is full. output bin. TRANSFER KIT LOW REPLACE KIT The transfer drum, transfer belt, cleaning roller - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 11
, envelopes, labels, and prepunched media. For more complete information on media specifications for this printer, see the online user's guide. Location Media Type & Size Media Weight Orientation* Maximum Capacity Tray 1 Paper Heavy paper (28 to 58 lb; 105 to 216 g/m2) Letter A4 Executive - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 12
10 Limit to media-fill mark on the media width guides Labels - Letter A4 Face up, with the long edge toward the printer Limit to media-fill mark on the media width guides Trays 2 and 3 (and optional Tray 4) Paper Letter A4 Executive Legal Trays 3 and 4 only 11-by-17 inch A3 16 to 28 - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 13
finished loading the media, configure the input tray in the printer control panel. Follow the procedures below to adjust the media guides and load media into the input trays. For complete instructions on loading and configuring input trays, see the online user's guide. To avoid media jams, never add - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 14
guides (A and B) to the correct positions. Figure 2-3 Note 3 Load media up to the media-fill marks. For example, 500 sheets of 20 lb (75 g/m2) bond media will fit in the tray. Do not fill the tray above the media-fill mark. 4 Push the tray into the printer. 5 Configure the media type in the PAPER - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 15
fit in the tray. Push down on all four corners of the media. Do not place anything in tray 4 to the left of the media guides (D). Also, do not fill the tray above the media-fill mark. 4 Push the tray into the printer. 5 Configure the media type in the PAPER HANDLING MENU in the printer control panel - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 16
the printer driver and will automatically use the correct input tray. If the media type is not set correctly, then the printer might not print on the correct media or at the correct speed for the media type, which can result in poor print quality. To configure input trays 1 Press [Menu] until PAPER - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 17
use media that is torn, worn, or irregular. • Turn over the stack of media in the tray. • Print heavy media from tray 1. If the printer continues to jam, contact a local authorized HP service provider. For more information on solving repetitive jams, see the online user's guide. EN Media Jams 3-1 - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 18
jammed media, and release the tab. 4 Close the lower right door. Figure 3-2 Note To clear jams in tray 1 1 Remove media from tray 1. 2 Gently remove any jammed media. 3 Load media back into tray 1 and resume printing. If the media does not come out easily, see "To clear registration and transfer - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 19
lifting it slightly and pulling it out, and look into the opening to locate the jammed media. 3 Close the tray. Figure 3-3 3 Media Jams To clear jams in the optional tray 4 1 Open tray 4. 2 Remove any jammed media. 3 Open the media transfer door and remove any media. 4 Lift the green bar, remove - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 20
tab on the right side of the duplexer and pull the duplexer out of the printer. 4 Remove any jammed media from the duplexer. 5 Lift the green guide, remove any media, and lower the green guide. W A R N I N G ! Do not touch the fuser; it might be very hot and could cause burns. 6 On the left side of - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 21
, remove any jammed media. 5 Lift the transfer drum out of the printer and remove any media wrapped around the drum. 6 Align the arrows on ends of the transfer drum with the matching arrows on the tracks inside the printer. 7 Push the transfer drum into the printer. 8 Close the upper right door. If - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 22
not force the other edge out. 5 In the front of the printer, turn the blue knob counterclockwise to feed the jammed media into the printer. 6 From the front of the printer, remove the jammed media. 7 Push the transfer drum into the printer. 8 Close the upper right door. If the upper right door does - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 23
Press the green tab on the right side of the duplexer, and pull the duplexer out. 4 Lift the green guide, remove any media, and lower the green guide. 5 Slide the duplexer back into the printer until it clicks into place. 6 Close the lower left door. Figure 3-9 3 Media Jams To clear top output bin - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 24
To clear jams from the optional multi-bin mailbox 1 Remove the left output bin, remove any jammed media, and replace the left output bin. 2 Pull the multi-bin mailbox away from the printer. 3 Remove any jammed media from between the mailbox and printer. 4 Push the multi-bin mailbox back toward the - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 25
website of http://www.dds.com.tw. HP Bulletin Board Service-Our electronic download service provides convenient access to HP printer drivers, updated HP printer software, product information, and troubleshooting hints. Set your communication software to N, 8, 1 and dial or use: in the U.S. and - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 26
Online Services (continued) CompuServe-Printer drivers, updated HP printer software, and interactive sharing of technical information with other members are available on CompuServe's HP User's forums (GO HP), or call (1) (800) 524-3388 and ask for representative #51 to subscribe. (CompuServe is - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 27
Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product. Call from user's guide, "Warranty and Support Information,"contains worldwide sales and service addresses and phone numbers for countries/regions not listed here. Customer Support & - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 28
Available Open Monday-Friday 8:30-18:00 CET HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 29
- HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Quick - Page 30
Copyright© 1997 Hewlett-Packard Co. Printed in USA 10/97 Manual Part No. C3983-90919 **CC33998833--9900991199** C3983-90919
English
8500, 8500 N, 8500 DN Printer