HP Color LaserJet Enterprise CP5525 Service Manual - Page 435

Interpret control-panel messages, status-alert messages, and event code errors The control-panel messages indicate the current product status or situations that might require action. Control-panel messages appear temporarily and might require that you acknowledge the message by pressing the OK button to resume printing or by pressing the Stop button to cancel the job. With certain messages, the job might not finish printing or the print quality might be affected. If the message is related to printing and the auto-continue feature is on, the product will attempt to resume printing after the message has appeared for 10 seconds without acknowledgement. For some messages, restarting the product might fix the problem. If a critical error persists, the product might require service. 10.0X.Y0 Supply memory error Description The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from a print cartridge. Memory error ◦ 10.00.00 (event code) Black print cartridge ◦ 10.01.00 (event code) Cyan print cartridge ◦ 10.02.00 (event code) Magenta print cartridge ◦ 10.03.00 (event code) Yellow print cartridge E-label missing ◦ 10.00.10 (event code) Black print cartridge ◦ 10.01.10 (event code) Cyan print cartridge ◦ 10.021.10 (event code) Magenta print cartridge ◦ 10.03.10 (event code) ENWW Tools for troubleshooting 411