HP Color LaserJet Enterprise CP5525 Service Manual - Page 533
Jams in the duplex area (duplex models only), Table 3-51
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Table 3-51 Causes and solutions for fuser delivery stationary jams Cause Solution The fuser roller or pressure roller is worn or deformed. Replace the fuser. See Fuser on page 93. The fuser-delivery roller is deformed. The gear of the fuser-delivery roller is damaged. Poor contact of the fuser-output sensor connector. Reconnect the connector J131 on the DC controller PCA. The fuser-output sensor (PS6) is defective. Run the manual sensor test to verify that the fuser-output sensor is functioning properly. See Fuser output sensor (PS6) on page 297. If it is not, replace the fuser. See Fuser on page 93. Jams in the duplex area (duplex models only) Table 3-52 Causes and solutions for duplexing reverse jams Cause Solution The duplex reverse roller is worn or deformed. Replace the fuser. See Fuser on page 93. The duplex feed roller is worn or deformed. Replace the right door. See Right-door assembly on page 126. Poor contact of the duplex reverse-motor (M7) connector Reconnect the connectors (J520) on the duplex reverse motor, intermediate connectors (J552L and J552D), connector (J1006) on the driver PCA, and connectors (J93; J92; J91) on the DC controller PCA. The duplex reverse motor is defective. Replace the duplex drive assembly. See Duplex drive assembly (duplex models) on page 187. Table 3-53 Causes and solutions for duplex repick jams Cause Solution The duplex re-pickup sensor lever is set incorrectly or damaged. Check the sensor lever to make sure it is set correctly. If it is damaged, replace the right door assembly. See Right-door assembly on page 126. The spring of the duplex re-pickup sensor lever is unhooked. Check the spring and place it in correct position. Poor contact of the duplex reverse solenoid (SL3) connector Reconnect the intermediate connectors (J522L and J522D), connector (J1005) on the driver PCA, and connectors (J93; J92; J91) on the DC controller PCA. The duplex reverse solenoid is defective. Replace the duplex-drive assembly. See Duplex drive assembly (duplex models) on page 187. The duplex flapper is damaged or malfunctioning. Replace the delivery assembly. See Duplex drive assembly (duplex models) on page 187. The duplex reverse solenoid is defective. Replace the duplex-drive assembly. See Duplex drive assembly (duplex models) on page 187. ENWW Clear jams 509