HP Color LaserJet Enterprise MFP M680 User Guide 1

HP Color LaserJet Enterprise MFP M680 Manual

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  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 1
    Color LaserJet Enterprise MFP M680 User Guide M680dn M680f M680z www.hp.com/support/colorljMFPM680
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 2
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 3
    HP Color LaserJet Enterprise MFP M680 User Guide
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 4
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 5
    , and accessories ...29 Order parts, accessories, and supplies ...30 Ordering ...30 Parts and supplies ...30 Accessories ...31 Replace the toner cartridges ...32 Replace the toner collection unit ...36 4 Print ...39 Print tasks (Windows) ...40 How to print (Windows) ...40 Automatically print on both
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 6
    both sides automatically ...56 Copy on both sides manually ...56 Optimize copy quality for text or pictures ...57 6 Scan/send ...59 Set up Scan to Email ...60 Use the E-Mail Setup Wizard ...60 Set up the Scan to Email feature via the HP Embedded Web Server 60 Set up personal and network
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 7
    ...73 Send a scanned document to one or more email addresses 75 Send email by entering email addresses manually 75 Send email by using the address book 77 Send a scanned document to a network folder 80 Use HP Flow CM solution (flow models only) ...83 7 Fax ...85 Set up fax ...86 The first time
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 8
    Fax tab (MFP models only 103 Troubleshooting tab ...103 Security tab ...104 HP Web Services tab ...104 Networking tab ...104 Other Links list ...106 HP Web Jetadmin ...107 Product security features ...108 Security statements ...108 IP Security ...108 Sign in to the product ...108 Assign a system
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 9
    Visually inspect the toner cartridge 152 Check paper and the printing environment 152 Step one: Use paper that meets HP specifications 152 Step control panel 163 Check the resolution settings 163 Check the color settings 164 Check the image-adjustment settings 164 Optimize scan quality
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    messaging service or an answering machine? ...175 Does your phone line have a call-waiting feature 176 Check fax accessory status 176 General fax problems ... address book button displays 177 Not able to locate the Fax settings in HP Web Jetadmin 177 The header is appended to the top of the page
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    The volume for sounds coming from the fax accessory is too high or too low .......... 178 Index ...179 ENWW ix
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 12
    x ENWW
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 13
    US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the product name, and then select Search. HP's all-inclusive help for your product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 14
    GB HP High-Performance Secure Hard Disk Touchscreen control panel Retractable keyboard Prints 43 pages per minute (ppm) on A4 and 45 ppm on letter-size paper Easy-access USB printing (no computer required) M680dn CZ248A Optional Optional Optional Optional Optional Optional M680f CZ249A Optional
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 15
    Enterprise app HP ePrint Home & Biz Google Cloud Print AirPrint Android Printing www.hp.com/go/ eprintenterprise www.google.com/cloudprint/ learn www.hp.com/go/airprint Fax Copy and Scan Copies 43 pages per minute (ppm) on A4 and 45 ppm on letter-size paper Scans in monochrome and color
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 16
    Windows Server 2003 in July 2010. HP will continue to provide best-effort support for the discontinued Server 2003 operating system. Windows Server 2008, 32-bit and 64-bit Windows Server 2008 R2, 64bit Windows Server 2012, 64-bit M680dn CZ248A M680f CZ249A M680z CZ250A M680z CZ251A 4 Chapter
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 17
    Model name M680dn M680f M680z M680z Model number CZ248A CZ249A CZ250A CZ251A Mac OS X 10.6, OS X 10.7 Lion, OS X 10.8 Mountain Lion, and OS X 10.9 Mavericks 1 The HP ePrint Software supports the following operating systems: Windows Vista® (32-bit and 64-bit); Windows 7 SP 1 or later (32bit
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 18
    Product front view 17 13 12 11 12 3 4 14 10 5 6 98 7 M680dn 15 16 M680f 1 Document feeder cover (access for clearing jams) 2 Document feeder 3 Document-feeder output bin 4 Control panel with color touchscreen display (tilts up for easier viewing) 5 Right-side door (access for
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 19
    17 Stapling mailbox accessory 18 Keyboard (pull the keyboard straight out to use it) ENWW Product views 7
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    Product back view NOTE: The product is shown without a finishing accessory attached. 3 1 2 1 Formatter (contains the interface ports) 2 Power connection 3 Model and serial number label 8 Chapter 1 Product introduction ENWW
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    Interface ports FIH 1 2 3 4 5 6 1 Fax port 2 Foreign interface harness (for connecting third-party devices) 3 Hi-Speed USB 2.0 printing port NOTE: For Easy-access USB printing, use the USB port near the control panel. 4 USB port for connecting external USB devices (this port might be
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 22
    in for access to secured features. After you sign out, the product restores all options to the default settings. 4 HP logo or Home button On any screen other than the Home screen, the HP logo changes to a Home button. Touch the Home button to return to the Home screen. 5 Stop button 6 Start
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 23
    14 Features 15 Keyboard 16 Easy-access USB port Depending on the product configuration, the features that appear in this area can include any of the following items: ● Quick Sets ● Copy ● E-mail ● Fax ● Save to USB ● Save to Network Folder ● Save to Device Memory ● Retrieve from USB ● Retrieve from
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 24
    : 1. Go to www.hp.com/support. 2. Select your country/region. 3. Click Troubleshooting. 4. Enter the product name (HP Color LaserJet Enterprise MFP M680), and then select Search. Find the following support: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 25
    US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the product name, and then select Search. HP's all-inclusive help for your product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 26
    Load Tray 1 CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing. 1. Open Tray 1. 2. Pull out the tray extension to support the paper. 14 Chapter 2 Paper trays ENWW
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 27
    3. Load paper in the tray. For information about how to orient the paper, see Table 2-1 Tray 1 paper orientation on page 17. ENWW Load Tray 1 15
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    4. Make sure that the paper fits under the fill line on the paper guides. 5. Adjust the side guides so that they lightly touch the paper stack, but do not bend it. 16 Chapter 2 Paper trays ENWW
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    Table 2-1 Tray 1 paper orientation Paper type Image orientation Preprinted or letterhead Portrait Duplex mode 1-sided printing How to load paper Face-down Bottom edge leading into the product Automatic 2-sided printing Face-up Bottom edge leading into the product Landscape 1-sided printing
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 30
    Table 2-1 Tray 1 paper orientation (continued) Paper type Image orientation Prepunched Portrait or landscape Duplex mode 1- or 2-sided printing How to load paper Holes toward the back of the product Envelopes Landscape Short edge of the envelope feeding into the product 1-sided printing
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 31
    Tray 2 is shown here. 1. Open the tray. NOTE: Do not open this tray while it is in use. 2. Adjust the paper-length and paper-width guides by squeezing the adjustment latches and sliding the guides to the size of the paper being used. ENWW Load Tray 2 and the 500-sheet trays 19
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 32
    3. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it. For information about how to orient the paper, see Table 2-2 Tray 2 and the 500sheet trays paper
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 33
    Table 2-2 Tray 2 and the 500-sheet trays paper orientation Paper type Image orientation Duplex mode Preprinted or letterhead Portrait 1-sided printing How to load paper Face-up Top edge at the left side of the tray Automatic 2-sided printing Face-down Top edge at the left side of the tray
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 34
    Table 2-2 Tray 2 and the 500-sheet trays paper orientation (continued) Paper type Image orientation Duplex mode Automatic 2-sided printing How to load paper Face-down Top edge toward the back of the tray Prepunched Portrait or landscape 1- or 2-sided printing Holes toward the back of the
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 35
    the 1,500-sheet high-capacity input tray 1. Open the tray. NOTE: Do not open this tray while it is in use. 2. Adjust the paper-width guide to the correct position for the paper you are using. LGL LTR A4 3. Rotate the paper-stop lever to the correct position for the paper
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    4. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 37
    Configure the stapling mailbox accessory The stapling mailbox accessory can staple documents in the upper left or upper right corners, and it can stack up to 900 sheets of paper in the three output bins. The output bins have three mode-configuration options: stacker mode, mailbox mode, or function
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 38
    3. Insert the new staple cartridge into the stapler and push down on the green handle until it snaps into place. 4. Close the stapler cover. Configure the default staple location 1. From the Home screen on the product control panel, scroll to and touch the Administration button. 2. Open the
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 39
    ● Top left: The staple is in the top left corner of the short edge of the paper. ● Top right: The staple is in the top right corner of the long edge of the paper. 1 2 1 Top left corner of the short edge of the paper 2 Top right corner of the long edge of the paper Configure the operation mode
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 40
    28 Chapter 2 Paper trays ENWW
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 41
    parts, accessories, and supplies ● Replace the toner cartridges ● Replace the toner collection unit For more information: In the US, go to www.hp.com/support/colorljMFPM680. Outside the US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the product name, and then
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 42
    toner cartridge HP 652A Black LaserJet Toner Cartridge, 11k yield Replacement toner cartridge HP 653A Cyan LaserJet Toner Cartridge, 16k yield Replacement toner cartridge HP 653A Yellow LaserJet Toner Cartridge, Replacement toner cartridge 16k yield HP 653A Magenta LaserJet Toner Cartridge
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 43
    cabinet 2x500-sheet, 1,500-sheet high-capacity input feeder, and stand 900-sheet, 3-bin stapling mailbox HP LaserJet MFP Analog Fax Accessory 500 HP LaserJet Postcard Media Insert Tray HP Jetdirect 2800w NFC & Wireless Direct Accessory Description Input tray accessory Input tray and storage cabinet
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 44
    cartridges The product uses four colors and has a different toner cartridge for each color: yellow (Y), magenta (M), cyan (C), and black (K). The toner cartridges are inside the front door. This product indicates when the toner cartridge level is low. The actual toner cartridge life remaining can
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 45
    1. Open the front door. 2. Grasp the handle of the used toner cartridge and pull out to remove it. 3. Remove the new toner cartridge from its protective bag. Y M Y C M K C K Y M Y C M K C K K K ENWW Replace the toner cartridges 33
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    4. Hold both ends of the toner cartridge and rock it 5-6 times. K 5. Remove the protective shield from the toner cartridge. K 34 Chapter 3 Parts, supplies, and accessories ENWW
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 47
    6. Align the toner cartridge with its slot, and then insert the toner cartridge into the product. 7. Close the front door. Y M Y C M K C K K Y M Y C M K C K ENWW Replace the toner cartridges 35
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 48
    collection unit and reuse it. Doing so could lead to toner being spilled inside the product, which could result in reduced print quality. After use, return the toner collection unit to HP's Planet Partners program for recycling. CAUTION: If toner gets on clothing, wipe it off by using a dry cloth
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 49
    3. Place the attached cap over the opening at the top of the unit. 4. Remove the new toner collection unit from its packaging. ENWW Replace the toner collection unit 37
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    the front door. NOTE: If the toner collection unit is not installed correctly, the front door does not close completely. To recycle the used toner collection unit, follow the instructions included with the new toner collection unit. Y M Y C M K C K Y M Y C M K C K 38 Chapter 3 Parts, supplies
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 51
    US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the product name, and then select Search. HP's all-inclusive help for your product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 52
    Print tasks (Windows) How to print (Windows) The following procedure describes the basic printing process for Windows. 1. From the software program, select the Print option. 2. Select the product from the list of printers. To change settings, click or tap the Properties or Preferences button to open
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 53
    installed. If the product does not have an automatic duplexer installed, or to print on paper types that the duplexer does not support, you can print on both sides manually. 1. From the software program, select the Print option. 2. Select the product from the list of printers, and then click or tap
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 54
    Print multiple pages per sheet (Windows) 1. From the software program, select the Print option. 2. Select the product from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs.
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 55
    Additional print tasks In the US, go to www.hp.com/support/colorljMFPM680. Outside the US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the product name, and then select Search. Instructions are available for performing specific print tasks, such as the
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 56
    the Layout menu. 4. Select a binding option from the Two-Sided drop-down list. 5. Click the Print button. Manually print on both sides (Mac OS X) NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint. 1. Click the File menu, and then
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 57
    button. Additional print tasks In the US, go to www.hp.com/support/colorljMFPM680. Outside the US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the product name, and then select Search. Instructions are available for performing specific print tasks, such as the
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 58
    Store print jobs on the product to print later ● Create a stored job (Windows) ● Create a stored job (Mac OS X) ● Print a stored job ● Delete a stored job Create a stored job (Windows) You can store jobs on the product so you can print them at any time. NOTE: Your print driver might look different
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 59
    4. Select a Job Storage Mode option. ● Proof and Hold: Print and proof one copy of a job, and then print more copies. ● Personal Job: The job does not print until you request it at the product control panel. For this job-storage mode, you can select one of the Make Job Private/Secure options. If you
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 60
    ● Proof and Hold: Print and proof one copy of a job, and then print more copies. ● Personal Job: The job does not print until you request it at the product control panel. If you assign a personal identification number (PIN) to the job, you must provide the required PIN at the control panel. ● Quick
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 61
    HP LaserJet printers (check the printer's documentation). See www.hp.com/go/jd2800wSupport for more information on the HP Jetdirect 2800w NFC & Wireless Direct Accessory. Use HP SSID for easier product identification for HP Wireless Direct printing. The SSID (Service Set Identifier) is also available
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 62
    must be enabled on the product, and the product must be registered with HP Connected. Follow this procedure to enable HP Web Services and register with HP Connected: 1. Open the HP Embedded Web Server (EWS): a. From the Home screen on the product control panel, touch the Network button to display
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 63
    products are compatible with AirPrint, go to the support Web site for this product: ● In the US, go to www.hp.com/support/colorljMFPM680. ● Outside the US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the product name, and then select Search. NOTE: AirPrint does
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 64
    Print from the USB port This product features easy-access USB printing, so you can quickly print files without sending them from a computer. The product accepts standard USB flash drives in the USB port on the front of the product. You can print the following types of files: ● .pdf ● .prn ● .pcl ● .
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 65
    US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the product name, and then select Search. HP's all-inclusive help for your product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 66
    Make a copy 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the product control panel, touch the Copy button. 3. To adjust the number of
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 67
    4. Enter the number of copies, and then touch the OK button. 5. Touch the Start button. ENWW Make a copy 55
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 68
    in the document feeder with the top of the page leading. Adjust the paper guides to fit the size of the document. 2. From the Home screen on the Touch the OK button. 6. Touch the Start button. Copy on both sides manually 1. Load the document on the scanner glass according to the indicators on the
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 69
    Copy button. 2. Touch the More Options button, and then touch the Optimize Text/Picture button. 3. Select one of the predefined options, or touch the Manually Adjust button, and then adjust the slider in the Optimize For area. Touch the OK button. 4. Touch the Start button. NOTE: These settings are
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 70
    58 Chapter 5 Copy ENWW
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 71
    US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the product name, and then select Search. HP's all-inclusive help for your product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 72
    Folder and Email. This option opens the setup wizards that are in the HP Embedded Web Server (EWS) for the product. The setup wizards include the options for basic configuration. To begin, click E-Mail Setup Wizard. Follow the instructions on the screen. Click Next to advance to the next step in the
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 73
    are using Microsoft® Outlook with Google™ Gmail email service, also follow the instructions in Configure Microsoft Outlook with Google Gmail on page 64 people who use the product. To use this feature, first use the HP Embedded Web Server (EWS) to enable the personal contacts and network contacts
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 74
    , if no LDAP servers are listed, click Add, and then follow the instructions to add an LDAP server. 5. Click the Apply button at the bottom of be visible to all people who use the product. NOTE: You can also use the HP Embedded Web Server (EWS) to create and manage the address book. 1. From the
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 75
    2. Touch the Address Book button that is next to the To: field to open the Address Book screen. 3. Touch the Add button that is in the lower left corner of the screen. ENWW Set up Scan to Email 63
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 76
    Configure Microsoft Outlook with Google Gmail If you have Google™ Gmail email service and you are using Microsoft® Outlook as your email interface, additional necessary to use the Scan to Email feature. NOTE: The following instructions are for Microsoft Outlook 2007. 1. In Outlook, click the Tools
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 77
    Use the following type of encrypted connection: TLS 7. Click OK. 8. On the Account Settings screen, click Next. 9. On the Change Email Account screen, click Finish to complete the setup. ENWW Set up Scan to Email 65
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 78
    Folder and Email. This option opens the setup wizards that are in the HP Embedded Web Server (EWS) for the product. The setup wizards include the . To begin, click Save to Network Folder Quick Set Wizard. Follow the instructions on the screen. Click Next to advance to the next step in the
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 79
    destination folder settings for a shared folder or FTP folder. These options are available to set up a network folder using a quick set in the HP Embedded Web Server. NOTE: Similar options are available to set up a folder destination from the control panel. In the Folder Settings dialog, select one
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    is no Domain Name Server (DNS). In this case, it is best to set up a static IP address on the shared PC to alleviate the problem of DHCP assigning a new IP address. On a typical home router, this is done by setting a static IP address that is on the same subnet, but
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 81
    Send only to folders with read and write access Select this option for folders configured for read and write access. This option also supports folder access verification, job notifications, and inclusion of user in a subfolder name. Verify folder access prior to job start ● Select this check box to
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 82
    Set up Save to USB 1. Open the HP Embedded Web Server (EWS): a. From the Home screen on the product control panel, touch the Network button to display the IP address or host name. b.
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    site, and you must have write access to the destination folder. 1. Open the HP Embedded Web Server (EWS): a. From the Home screen on the product control dialog, click Add to create a new destination, and then follow the instructions at the top of the Add SharePoint® Path dialog. a. Open another
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    c. In the Authentication Settings field, select whether users must sign in with their credentials at the control panel to access this SharePoint® folder, or if the login credentials should always be the same as when you navigated to the folder. NOTE: If you select Use credentials of user to connect
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 85
    ● E-mail ● Save to Network Folder ● Save to USB ● Save to SharePoint® Ask the system administrator for assistance with the following steps: 1. Open the HP Embedded Web Server (EWS): a. From the Home screen on the product control panel, touch the Network button to display the IP address or host name
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 86
    appear: SharePoint® Destination Settings, Add SharePoint® Path, SharePoint® Destination Settings NOTE: The Save to SharePoint® feature is available for all HP LaserJet flow MFPs and the Scanjet 8500 fn1, and the Scanjet 7000nx with firmware datecode 20120119 or newer. Proceed through the destination
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 87
    email by using the address book Send email by entering email addresses manually 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the product control panel
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 88
    4. Enter the email address. To send to multiple addresses, separate the addresses with a semicolon, or touch the Enter button on the touchscreen keyboard after you type each address. 5. Complete the CC:, Subject:, and File Name: fields by touching the field and using the touchscreen keyboard to
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 89
    the address book 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the product control panel, touch the E-mail button. NOTE: If prompted, enter your
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 90
    3. Touch the Address Book button that is next to the To: field to open the Address Book screen. 4. From the drop-down list, select the address book view that you want to use. 78 Chapter 6 Scan/send ENWW
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 91
    5. Select a name from the list of contacts, and then touch the right arrow button to add the name to the recipients list. Repeat this step for each recipient, and then touch the OK button. 6. Touch the Start button to send. NOTE: You can preview the image at any time by touching the Preview button
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 92
    in a folder on the network. The following operating systems support this feature: ● Windows Server 2003, 64-bit ● Windows feature. The system administrator can use the HP Embedded Web Server to configure pre-defined in the document feeder and adjust the paper guides to fit the size of the document.
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    3. To use one of the preset job settings, select one of the items in the Quick Sets list. 4. To set up a new job, touch the File Name text field to open a keyboard, and then type the name for the file. Touch the OK button. 5. If necessary, touch the File Type drop-down menu to select a different
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 94
    6. Touch the Add button that is below the Folder Path field to open a keyboard, and then type the path to the network folder. Use this format for the path: \\path\path Touch the OK button. 7. To configure settings for the document, touch the More Options button. 8. Touch the Start button to save the
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    tools for capture, store, search, retrieval, sharing, and more. Use a networked scanner or HP LaserJet Flow MFP (and select upgradeable HP MFPs) to quickly and simply send paper documents directly to the HP Flow CM Professional solution. Retrieve and print PDF documents, set directories, and browse
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 96
    84 Chapter 6 Scan/send ENWW
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 97
    US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the product name, and then select Search. HP's all-inclusive help for your product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 98
    the Fax Setup Wizard on the control panel override any settings made in the HP Embedded Web Server. ● The first time the product is turned on with a is enabled, use the HP MFP Digital Sending Software Configuration Utility or the HP Embedded Web Server to disable LAN fax. 86 Chapter 7 Fax ENWW
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    Change fax configurations NOTE: The settings configured using the Fax Setup Wizard on the control panel override any settings made in the HP Embedded Web Server. ● Fax dialing settings ● General fax send settings ● Fax receive settings Fax dialing settings 1. From the Home screen on the product
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 100
    -call charges by reducing fax transmission time and might be the preferred setting. However, using the JBIG Compression feature might cause compatibility problems when communicating with some older fax machines, in which case you might need to disable it. NOTE: The JBIG Compression feature works
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 101
    should turn it off only if you are having trouble sending or receiving a fax and if you are matching speed dial entry for the fax number entered manually, you can touch Yes to send the fax to is limited by country/region. If you experience problems with the fax accessory answering, and the Rings
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 102
    Menu item Ring Interval Ring Frequency Description Touch the box beneath the Ring Interval heading to open the keypad. Enter a value for the ring interval on the keypad, and then touch the OK button. The default setting for ring interval is 600 ms. Touch the box beneath the Ring Frequency heading
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    Send a fax 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the product control panel, touch the Fax button. You might be prompted to
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 104
    5. Enter a phone number, and then touch the OK button. 6. Touch the Start button to send the fax. NOTE: You can preview the image at any time by touching the Preview button in the upper-right corner of the screen. For more information about this feature, touch the Help button on the preview screen.
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 105
    US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the product name, and then select Search. HP's all-inclusive help for your product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 106
    or change network settings ● Rename the product on a network ● Manually configure IPv4 TCP/IP parameters from the control panel ● Manually configure IPv6 TCP/IP parameters from the control panel Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of
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    2. Open the following menus: ● Network Settings ● Jetdirect Menu ● TCP/IP ● IPV 4 Settings ● Config Method 3. Select the Manual option, and then touch the Save button. 4. Open the Manual Settings menu. 5. Touch the IP Address, Subnet Mask, or Default Gateway option. 6. Touch the first field to open
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    4. Use the keypad to enter the address, and then touch the OK button. 5. Touch the Save button. 96 Chapter 8 Manage the product ENWW
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 109
    . ● All Settings: Click this button to return to the HP Utility main page. ● Applications: Click this button to manage which HP tools or utilities appear in the Dock. ● HP Support: Click this button to open a browser and go to the HP support Web site for the product. ● Supplies: Click this button
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 110
    , such as the IPv4 and IPv6 settings. Provides access to the HP Embedded Web Server. Opens the HP Embedded Web Server page for configuring settings for scanning to email. NOTE: USB connections are not supported. Opens the HP Embedded Web Server page for configuring settings for scanning to a network
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 111
    Receive notification of product and supplies events ● View and change network configuration The HP Embedded Web Server works when the product is connected to an IP-based network. The HP Embedded Web Server does not support IPX-based product connections. Internet access is not needed to open and use
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 112
    ● Scan/Digital Send tab (MFP models only) ● Fax tab (MFP models only) ● Troubleshooting tab ● Security tab ● HP Web Services tab ● Networking tab ● Other Links list Information tab Table 8-1 HP Embedded Web Server Information tab Menu Description Device Status Job Log Configuration Page
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 113
    Services Provides connection information about third-party job-statistics services. Print tab or Copy/Print tab NOTE: The tab is named Copy/Print for MFP models. Table 8-3 HP if print quality problems occur when using a specific paper type. Restrict Color Permit or restrict color printing and
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 114
    only) Configure the default options for copy jobs. Manage Trays Configure settings for paper trays. Scan/Digital Send tab (MFP models only) Table 8-4 HP Embedded Web Server Scan/Digital Send tab Menu Description E-mail and Save to Network Folder Quick Setup Wizards Configure the product
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 115
    (MFP models only) Table 8-5 HP Embedded LAN fax service ● Settings for using an Internet fax service Speed Dials Troubleshooting tab Table 8-6 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting Select from a variety of reports and tests to help solve problems
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 116
    are running according to expected system parameters. HP Web Services tab Use the HP Web Services tab to configure and enable HP Web Services for this product. It is necessary to Enable HP Web Services to use the HP ePrint feature. Table 8-8 HP Embedded Web Server Networking tab Menu Description
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 117
    Table 8-9 HP Embedded Web Server Networking tab (continued) Menu Description Network Settings Configure IPX/SPX, AppleTalk, DLC/LLC, and SNMP settings, depending on the print server model. Other Settings Configure general printing protocols and services supported by the print server. The
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 118
    for help on various topics. Shop for Supplies Connect to the HP SureSupply Web site for information on purchasing original HP supplies, such as toner cartridges and paper. HP Instant Support Connect to the HP Web site to find solutions to product problems. 106 Chapter 8 Manage the product ENWW
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    , monitor, maintain, troubleshoot, and secure your printing and imaging environment - ultimately increasing business productivity by helping you save time, control costs, and protect your investment. HP Web Jetadmin upgrades are periodically made available to provide support for specific product
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 120
    Security statements ● IP Security ● Sign in to the product ● Assign a system password ● Encryption support: HP High Performance Secure Hard Disks ● Lock the formatter Security statements The product supports security standards and recommended protocols that help you keep the product secure, protect
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    of the password and store it in a safe place. Encryption support: HP High Performance Secure Hard Disks The hard disk provides hardware-based time-saving features and robust functionality. Use the Security menu in the HP Embedded Web Server to configure the disk. Lock the formatter The formatter has
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    Economy settings ● Optimize speed or energy usage ● Set Sleep mode ● Set the Sleep Schedule Optimize speed or energy usage By default the product stays warm between jobs to optimize speed and print the first page of jobs faster. To conserve energy, set the product to cool between jobs. The product
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 123
    3. Open the Date/Time Format menu and configure the following settings: ● Date Format ● Time Format 4. Touch the Save button. 5. Open the Date/Time menu and configure the following settings: ● Date/Time ● Time Zone If you are in an area that uses daylight savings time, select the Adjust for Daylight
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 124
    /colorljMFPM680. Click Drivers & Software. Outside the US, follow these steps: 1. Go to www.hp.com/support. 2. Select your country/region. 3. Click Drivers & Software. 4. Enter the product name (HP Color LaserJet Enterprise MFP M680), and then select Search. 112 Chapter 8 Manage the product ENWW
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 125
    ● Improve fax image quality ● Solve wired network problems ● Solve fax problems For more information: In the US, go to www.hp.com/support/colorljMFPM680. Outside the US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the product name, and then select Search
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 126
    Click Troubleshooting. Enter the product name, and then select Search. ● In the US, go to www.hp.com/support/colorljMFPM680. Click Drivers & Software. ● Outside the US, go to www.hp.com/support. Select your country/region. Click Drivers & Software. Enter the product name (for example, "LaserJet M575
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 127
    by touching the buttons in the menu. Some Help screens include animations that guide you through procedures, such as clearing jams. For screens that contain settings that describes the problem. The message also contains instructions to help solve the problem. ENWW Control panel help system 115
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    loss of data. Touch the Reset button to complete the process. NOTE: The product restarts automatically after the reset operation completes. 116 Chapter 9 Solve general problems ENWW
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    Once an HP toner cartridge has reached Very Low, HP's Premium Protection Warranty on that toner cartridge toner cartridge. 1. From the Home screen on the product control panel, scroll to and touch Supplies. 2. Open the following menus: ● Manage Supplies ● Supply Settings ● Black Cartridge or Color
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 130
    Order supplies Order supplies and paper Order through service or support providers Order using the HP Embedded Web Server (EWS) www.hp.com/go/suresupply Contact an HP-authorized service or support provider. To access, in a supported Web browser on your computer, enter the product IP address or host
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 131
    guides to the appropriate indentation in the tray. 5. Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed the paper manually of paper to the tray. 2. Use only paper that meets HP specifications for this product. 3. Use paper that is not wrinkled,
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    or output bin might contain more than the maximum number of pages. Make sure the paper stack fits below the guides in the input tray, and remove pages from the output bin. ● Verify that there are no pieces of paper -feeder kit, and replace it if necessary. 120 Chapter 9 Solve general problems ENWW
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    2 10 1 5 3 4 5 M680dn 1 Output bin 2 Document feeder 3 Right door and fuser area 4 Tray 1 5 Tray 2 and the 500-sheet trays 6 1,500-sheet high-capacity input tray 7 Lower-right door 8 Stapling mailbox output bins 9 Stapler 10 Under the top cover 75 7 6 M680f M680z See
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    1. Use only paper that meets HP specifications for this product. 2. guides so they are touching the paper stack without bending it. 6. Make sure that the tray is fully inserted in the product. 7. If you are printing on heavy, embossed, or perforated paper, use the manual 9 Solve general problems ENWW
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 135
    Clear jams in Tray 1 When a jam occurs, the control panel displays an animation that assists in clearing the jam. 1. If jammed paper is visible in Tray 1, clear the jam by gently pulling the paper straight out. Touch the OK button to clear the message. 2. If you cannot remove the paper, or if no
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    3. Gently pull the paper out of the pick up area. 4. Close the right door. 124 Chapter 9 Solve general problems ENWW
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    Clear jams in Tray 2 and the 500-sheet trays Use the following procedure to check for paper in all possible jam locations related to Tray 2 and the 500sheet trays. When a jam occurs, the control panel displays an animation that assists in clearing the jam. 1. Pull the tray completely out of the
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    4. Reinsert and close the tray. 5. Open the lower-right door. 6. Gently pull out any jammed paper. 126 Chapter 9 Solve general problems ENWW
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    7. Close the lower-right door. 8. Open the right door. 9. Gently pull out any jammed paper. ENWW Clear jams 127
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    . CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. 128 Chapter 9 Solve general problems ENWW
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    13. Open the jam-access door. If paper is jammed inside the fuser, gently pull it straight up to remove it. If the paper tears, remove all paper fragments. CAUTION: Even if the body of the fuser has cooled, the rollers that are inside could still be hot. Do not touch the fuser rollers until they
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    jam. 1. Open the 1,500-sheet high-capacity input tray. 2. Remove and discard any damaged sheets. 3. Remove the paper from the tray. 130 Chapter 9 Solve general problems ENWW
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    4. Lift the tray up and then pull it straight out to remove it. 5. If jammed paper is in the feed area, pull it down to remove it. 6. Reinstall the tray, and then load full reams of paper into the tray. The tray holds 1,500 sheets of paper. NOTE: For best results, load full reams of paper. Avoid
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    7. Close the tray. 8. Open the lower-right door. 132 Chapter 9 Solve general problems ENWW
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    9. Remove any jammed paper. 10. Close the lower-right door. NOTE: If after clearing the jam the product control panel displays a message that there is no paper in the tray or the tray is over filled, remove the tray and look behind it for any remaining paper. ENWW Clear jams 133
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    animation that assists in clearing the jam. 1. Open the lower-right door. 2. Remove any jammed paper. 3. Close the lower-right door. 134 Chapter 9 Solve general problems ENWW
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    Clear jams in the right door and the fuser area Use the following procedure to check for paper in all possible jam locations inside the right door. When a jam occurs, the control panel displays an animation that assists in clearing the jam. CAUTION: The fuser can be hot while the product is in use.
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 148
    . CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. 136 Chapter 9 Solve general problems ENWW
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 149
    6. Open the jam-access door. If paper is jammed inside the fuser, gently pull it straight up to remove it. If the paper tears, remove all paper fragments. CAUTION: Even if the body of the fuser has cooled, the rollers that are inside could still be hot. Do not touch the fuser rollers until they have
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 150
    : Do not touch the foam rollers that are under the top cover. Contaminants can affect print quality. 3. Close the top cover. 138 Chapter 9 Solve general problems ENWW
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    Clear jams in the document feeder Use the following procedure to check for paper in all possible jam locations related to the document feeder. When a jam occurs, the control panel displays an animation that assists in clearing the jam. 1. Lift the latch to release the document-feeder cover. 2. Open
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 152
    4. Press on the door next to the document-feeder rollers to make sure it is closed completely. 5. Lift the document feeder input tray. 6. Squeeze inward on the two slots at each end of the backside-background selector assembly. 140 Chapter 9 Solve general problems ENWW
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    7. Remove the backside-background selector assembly by pulling it out. 8. Remove any jammed paper. 9. Reinstall the backside-background selector assembly by sliding it in until it locks into place. ENWW Clear jams 141
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    input tray. 11. Close the document-feeder cover. NOTE: To avoid jams, make sure the guides in the document feeder input tray are adjusted tightly against the document. Remove all staples and paper clips than originals that are printed on plain paper. 142 Chapter 9 Solve general problems ENWW
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 155
    Clear jams in the output bin Use the following procedure to clear jams in the output bin. When a jam occurs, the control panel displays an animation that assists in clearing the jam. 1. If paper is visible in the output bin, grasp the leading edge and remove it. Clear jams in the stapling mailbox
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 156
    2. Lift the gray latch on the front of the stapler, and open the stapler cover. 3. If jammed paper is visible underneath the paper guide, pull it straight out. 144 Chapter 9 Solve general problems ENWW
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 157
    4. Lift the green jam-access door. If jammed paper is visible under the jam-access door, pull it straight out. 5. Close the stapler cover. Clear staple jams in the stapling mailbox accessory Use the following procedure to check for staples jammed in the stapling mailbox accessory. When a jam occurs,
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 158
    1. Lift the gray latch on the front of the stapler, and open the stapler cover. 2. Lift the green tab on the staple cartridge up, and then pull the staple cartridge straight out. 3. Lift up on the small lever at the back of the staple cartridge. 146 Chapter 9 Solve general problems ENWW
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    4. Remove the jammed staples. 5. Close the lever at the back of the staple cartridge. Be sure that it snaps into place. ENWW Clear jams 147
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    6. Insert the staple cartridge into the stapler and push down on the green handle until it snaps into place. 7. Close the stapler cover. 148 Chapter 9 Solve general problems ENWW
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 161
    the toner cartridge ● Check paper and the printing environment ● Calibrate the product to align the colors ● Check other print job settings ● Try a different print driver Print from a different software program Try printing from a different software program. If the page prints correctly, the problem
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 162
    other replaceable maintenance parts. Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The supplies status page indicates when a supply level is very low. After an HP supply has reached the very low threshold, HP's premium protection warranty on that
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 163
    1. From the Home screen on the product control panel, scroll to and touch the Device Maintenance button. 2. Touch Calibration/Cleaning, touch Cleaning Page, and then touch Print to print the page. A Cleaning message displays on the product control panel. The cleaning process takes a few minutes to
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 164
    you are having trouble with streaks on toner cartridge Follow these steps to inspect each toner cartridge. 1. Remove the toner HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight that this product supports
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 165
    to adjust. 4. Touch the Print Test Page button, and then follow the instructions on the printed pages. 5. Touch the Print Test Page button to verify . Follow these steps to resolve print print-quality problems such as misaligned color, colored shadows, blurry graphics, or other print-quality issues
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 166
    control color output (for example, to emulate a specific HP Color LaserJet product). Download custom profiles from www.hp.com. 6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button to print the job. 154 Chapter 9 Solve general problems
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 167
    . Click the Settings button to open the manual color-adjusment window. NOTE: Changing color settings manually can impact output. HP recommends that only color graphics experts change these settings. 6. Click the Print in Grayscale option to print a color document in black and shades of gray. Use
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 168
    in Windows environments ● Compatible with previous PCL versions and older HP LaserJet products ● The best choice for printing from third-party or ● Provides the overall best speed, print quality, and printer feature support for most users ● Developed to align with Windows Graphic Device Interface
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 169
    feeder, load the original document into the feeder correctly, using the paper guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, see "Improve print quality" for further solutions. Check the scanner glass for
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 170
    . They might seep and damage the product. NOTE: If you are having trouble with streaks on copies when you are using the document feeder, be sure the scanner. NOTE: When using the document feeder, make sure to adjust the guides in the input tray so they are against the original document. 1. From the
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    fuzzy or dark print, curled paper, scattered dots of toner, loose toner, or areas where toner has dropped out. Step one: Check the paper size Text/Picture button. 3. Select one of the predefined options, or touch the Manually adjust button, and then adjust the slider in the Optimize For area. Touch
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    Save button. 5. Touch the Start button. Clean the pickup rollers and separation pad in the document feeder Follow these steps if the printed pages have toner smudges or skewed print. 1. Lift the document-feeder latch. 160 Chapter 9 Solve general
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 173
    moistened with warm water. NOTE: Lift up the roller assembly so you can clean the second roller. 4. Close the document-feeder cover. If the problem persists, check the document feeder separation pad and rollers for damage or wear, and replace them if necessary. ENWW Improve copy image quality 161
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    feeder, load the original document into the feeder correctly, using the paper guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, see "Improve print quality" for further solutions. Check the scanner glass for
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    damage the product. Do not place liquids directly on the glass or platen. They might seep and damage the product. NOTE: If you are having trouble with streaks on copies when you are using the document feeder, be sure to clean the small strip of glass on the left side of
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    and send settings that you want to configure. 4. Open the Default Job Options menu. 5. Touch the Color/Black button. 6. Select one of the predefined options. Touch the Save button. 7. Touch the Start button Save to Network Folder ● Save to Device Memory 164 Chapter 9 Solve general problems ENWW
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    the Optimize Text/Picture button. 3. Select one of the predefined options, or touch the Manually adjust button, and then adjust the slider in the Optimize For area. Touch the OK these steps if the printed pages have toner smudges or skewed print. 1. Lift the document-feeder latch. ENWW Improve scan
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 178
    cloth moistened with warm water. NOTE: Lift up the roller assembly so you can clean the second roller. 4. Close the document-feeder cover. If the problem persists, check the document feeder separation pad and rollers for damage or wear, and replace them if necessary. 166 Chapter 9 Solve general
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 179
    feeder, load the original document into the feeder correctly, using the paper guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, see "Improve print quality" for further solutions. Check the scanner glass for
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 180
    on the glass or platen. They might seep and damage the product. NOTE: If you are having trouble with streaks on copies when you are using the document feeder, be sure to clean the small strip of : ● Fax Settings ● Fax Send Settings ● Default Job Options 168 Chapter 9 Solve general problems ENWW
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    Fax button. 2. Touch the More Options button, and then touch the Optimize Text/Picture button. 3. Select one of the predefined options, or touch the Manually adjust button, and then adjust the slider in the Optimize For area. Touch the OK button. 4. Touch the Start button. NOTE: These settings are
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    fax to a different fax machine. If the fax quality is better, the problem is related to the initial recipient's fax machine settings or supplies status. Clean the document feeder Follow these steps if the printed pages have toner smudges or skewed print. 1. Lift the document-feeder latch. 2.
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    Save button. Check the sender's fax machine Ask the sender to try sending from a different fax machine. If the fax quality is better, the problem is with the sender's fax machine. If a different fax machine is unavailable, ask the sender to consider making the following changes: ENWW Improve fax
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    ● Make sure the original document is on white (not colored) paper. ● Increase the fax resolution, quality level, or contrast settings. ● If possible, send the fax from a computer software program. 172 Chapter 9 Solve general problems ENWW
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 185
    settings for the network ● New software programs might be causing compatibility problems ● The computer or workstation might be set up incorrectly ● The product is disabled, or other network settings are incorrect NOTE: HP does not support peer-to-peer networking, as the feature is a function of
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 186
    The product is using incorrect link and duplex settings for the network HP recommends leaving these settings in automatic mode (the default setting). If for your network. New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and
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    directly to the phone jack on the wall to determine whether the problem is with the surge-protection device. Are you using a phone company voice-messaging service or an answering machine? If the rings-to-answer setting for the messaging service is lower than the rings-to-answer setting for the fax
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 188
    If the Fax Accessory Page does not print, there might be a problem with the analog fax accessory. If you are using LAN fax or fax settings yet. The fax accessory is installed and operational; however, the HP Digital Sending utility has either disabled the product fax feature or has enabled LAN
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 189
    The following are some common fax problems. The fax failed to send JBIG is enabled, and the receiving button displays The fax address book feature has not been enabled. Use the HP MFP Digital Sending Software Configuration utility to enable the fax address book feature. Not able to locate the
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    volume setting needs to be adjusted. Adjust the volume in the Fax Send Settings menu and the Fax Receive Settings menu. 178 Chapter 9 Solve general problems ENWW
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    copying 56 both sides, copying manually duplex, manual 56 browser requirements HP embedded Web Server 99 C calibrate colors 153 scanner 158 cartridge replacing copies 54 customer support online 114 D default gateway, setting 95 deleting stored jobs 48 digital send settings HP Embedded Web Server 102
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    settings 104 troubleshooting tools 103 HP Embedded Web Server (EWS) features 99 network connection 99 HP ePrint 50 HP ePrint software 50 HP Flow CM solution 83 HP Utility 97 HP Utility for Mac Bonjour 97 features 97 HP Utility, Mac 97 HP Web Jetadmin 107 HP Web Services enabling 104 HP Wireless
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 193
    toner) locating 32 mobile printing solutions 2 model number locating 8 multiple pages per sheet printing (Mac) 44 printing (Windows) 42 N Near Field Communication printing 49 Netscape Navigator, versions supported HP paper pickup problems solving 119 manually, Windows 41 Windows 41 print settings HP
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 194
    for Mac 97 using when low 117 supplies status 150 support online 114 system requirements HP Embedded Web Server 99 T TCP/IP manually configuring IPv4 parameters 95 manually configuring IPv6 parameters 95 technical support online 114 toner cartridge low threshold settings 117 part numbers 30 using
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 195
    problems 119 wired network 173 troubleshooting tools HP Embedded Web Server 103 two-sided copying 56 two-sided printing settings (Windows) 41 U USB port enabling 52 locating 9 USB storage accessories printing from 52 W Web browser requirements HP Embedded Web Server 99 Web sites customer support
  • HP Color LaserJet Enterprise MFP M680 | User Guide 1 - Page 196
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User Guide
Color LaserJet Enterprise MFP M680
M680z
M680f
M680dn
www.hp.com/support/colorljMFPM680