HP Color LaserJet Managed MFP E67650 User Guide
HP Color LaserJet Managed MFP E67650 Manual
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- HP Color LaserJet Managed MFP E67650 | User Guide - Page 1
HP Color LaserJet Managed MFP E67650 HP Color LaserJet Managed Flow MFP E67660 User Guide www.hp.com/videos/LaserJet www.hp.com/support/colorljE67650mfp www.hp.com/support/colorljE67660mfp - HP Color LaserJet Managed MFP E67650 | User Guide - Page 2
- HP Color LaserJet Managed MFP E67650 | User Guide - Page 3
HP Color LaserJet Managed MFP E67650, HP Color LaserJet Managed Flow MFP E67660 User Guide - HP Color LaserJet Managed MFP E67650 | User Guide - Page 4
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Color LaserJet Managed MFP E67650 | User Guide - Page 5
front view ...3 Printer back view ...6 Interface ports ...7 Control-panel view ...8 Printer specifications ...11 Technical specifications ...11 Supported operating systems ...15 Printer dimensions ...16 Power consumption, electrical specifications, and acoustic emissions 18 Operating-environment - HP Color LaserJet Managed MFP E67650 | User Guide - Page 6
Print envelopes ...38 Envelope orientation ...38 Load and print labels ...39 Introduction ...39 Manually feed labels ...39 Label orientation ...39 Configure the 900-sheet 3-bin Stapling Mailbox (Flow model 40 Configure the default staple location ...40 Configure the operation mode ...40 3 Supplies, - HP Color LaserJet Managed MFP E67650 | User Guide - Page 7
Embedded Web Server 93 Step two: Set up Scan to Network Folder ...94 Set up Scan to SharePoint® (Flow models only) ...104 Introduction ...104 Before you begin ...104 Step one: Access the HP Embedded Web Server (EWS 104 Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set - HP Color LaserJet Managed MFP E67650 | User Guide - Page 8
106 Set up Scan to USB Drive ...109 Introduction ...109 Step one: Access the HP Embedded Web Server 109 Step two: Enable Scan to USB Drive ...110 Step three: fax ...136 Additional fax tasks ...138 8 Manage the printer ...139 Advanced configuration with the HP Embedded Web Server (EWS 140 vi ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 9
and configure the printer to use 1 watt or less of power 154 Set the sleep schedule ...154 HP Web Jetadmin ...156 Software and firmware updates ...157 9 Solve problems ...159 Customer support ...160 Control panel help system ...161 Reset factory settings ...162 Introduction ...162 Method one: Reset - HP Color LaserJet Managed MFP E67650 | User Guide - Page 10
Clear staple jams (13.8) ...198 Resolve print-quality problems ...200 Introduction ...200 Troubleshoot print quality ...200 Improve copy image quality ...205 and smudges 209 Check the resolution settings ...210 Check the color settings ...211 Check the image-adjustment settings ...211 Optimize scan - HP Color LaserJet Managed MFP E67650 | User Guide - Page 11
Index ...223 ENWW ix - HP Color LaserJet Managed MFP E67650 | User Guide - Page 12
x ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 13
com/videos/LaserJet. For current information, see www.hp.com/support/colorljE67650mfp or www.hp.com/support/ colorljE67660mfp. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates - HP Color LaserJet Managed MFP E67650 | User Guide - Page 14
when using this product to reduce risk of injury from fire or electric shock. ● Read and understand all instructions in the user guide. ● Observe all warnings and instructions marked on the product. ● Use only a grounded electrical outlet when connecting the product to a power source. If you - HP Color LaserJet Managed MFP E67650 | User Guide - Page 15
Printer views ● Printer front view ● Printer back view ● Interface ports ● Control-panel view Printer front view 1 14 13 2 3 4 12 11 5 15 10 6 9 7 16 8 17 ENWW Printer views 3 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 16
When feeding long paper through the document feeder, extend the paper stop at the right side of the output bin. 4 Control panel with color touchscreen display (tilts up for easier viewing) 5 Right door (access to the fuser and for clearing jams) 6 Tray 1 7 On/off button 8 Tray 2 9 Model - HP Color LaserJet Managed MFP E67650 | User Guide - Page 17
. NOTE: An administrator must enable this port before use. 14 Hardware integration pocket (for connecting accessory and third-party devices) 15 Physical keyboard (Flow models only). Pull the keyboard straight out to use it. CAUTION: Close the keyboard when it is not in use. 16 1 x 550-sheet - HP Color LaserJet Managed MFP E67650 | User Guide - Page 18
Printer back view 1 2 3 6 4 5 Table 1-2 Printer back view legend Image callout Printer component 1 Formatter cover 2 Formatter (contains the interface ports) 3 Left door (access to the toner-collection unit) 4 Power connection 5 Slot for a cable-type security lock 6 Serial number - HP Color LaserJet Managed MFP E67650 | User Guide - Page 19
Interface ports 1 2 3 4 Table 1-3 Printer interface ports view legend Image callout Printer component 1 Fax port (z model only. The port is covered for the dh model.) 2 Local area network (LAN) Ethernet 10/100/1000 Ethernet network port 3 Hi-Speed USB 2.0 printing port 4 USB port for - HP Color LaserJet Managed MFP E67650 | User Guide - Page 20
corner of most screens. NOTE: For more information about the printer-control-panel features, go to www.hp.com/support/ colorljE67650mfp or www.hp.com/support/colorljE67660mfp Select Manuals, and then select General reference. NOTE: The features that appear on the Home screen can vary, depending - HP Color LaserJet Managed MFP E67650 | User Guide - Page 21
change Ethernet connection settings. ● HP Web Services: View information to connect and print to the printer using HP Web Services (ePrint). ● Fax Number highlighted. Swipe the screen sideways to scroll between pages. 11 Keyboard Flow models include a physical keyboard. The keys are mapped to a - HP Color LaserJet Managed MFP E67650 | User Guide - Page 22
How to use the touchscreen control panel Use the following actions to use the printer touchscreen control panel. Action Touch Description Example Touch an item on the screen to select that item or open that menu. Also, when scrolling through menus, briefly touch the screen to stop the scrolling. - HP Color LaserJet Managed MFP E67650 | User Guide - Page 23
information, see www.hp.com/support/colorljE67650mfp or www.hp.com/support/ colorljE67660mfp. ● Technical specifications ● Supported operating systems ● Printer Included Included Optional Optional Optional Optional Not supported Included Model E67660z -Flow (Product # 3GY32A) Included Included - HP Color LaserJet Managed MFP E67650 | User Guide - Page 24
Included HP EveryPage Technologies including ultrasonic Not supported multi-feed detection 12 Chapter 1 Printer overview Model E67660z -Flow (Product # 3GY32A) Optional Optional Model E67660z -Flow (Product # 3GY32A) Not supported Included Included Included Model E67660z -Flow (Product - HP Color LaserJet Managed MFP E67650 | User Guide - Page 25
Color touchscreen control panel Physical keyboard Model E67650dh (Product # 3GY31A) Included Not supported ENWW Model E67660z -Flow (Product # 3GY32A) Included Included Included Included Model E67660z -Flow (Product # 3GY32A) Included Included Model E67660z -Flow (Product # 3GY32A) Not supported - HP Color LaserJet Managed MFP E67650 | User Guide - Page 26
E67650dh (Product # 3GY31A) Mass storage: 320 GB Hard Disk Drive Included Security: HP Trusted Platform Module for encrypting all data that passes through the printer Optional Fax Optional Model E67660z -Flow (Product # 3GY32A) Included Optional Included 14 Chapter 1 Printer overview ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 27
for macOS, and to the software installer. Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printersupport website for this printer: www.hp.com/support/colorljE67650mfp or www.hp.com/support/ colorljE67660mfp to download the print driver or the - HP Color LaserJet Managed MFP E67650 | User Guide - Page 28
to be accounted for in a Managed Print Services (MPS) account. The driver-only web packs downloaded from hp.com for the printer and installed in) 770 mm (30.3 in) 963 mm (37.9 in) Table 1-15 Dimensions for E67660z Dimension Printer fully closed Height 820 mm (32.3 in) Depth 657 mm (25.8 in) - HP Color LaserJet Managed MFP E67650 | User Guide - Page 29
Table 1-16 Dimensions for the 1 x 550-sheet paper feeder (continued) Dimension Measurement Depth Tray closed: 458 mm (18 in) Tray opened: 770 mm (30.3 in) Width Door closed: 510 mm (20.7 in) Door opened: 510 mm (20.7 in) Weight 6.3 kg (13.8 lb) Table 1-17 Dimensions for the 1 x 550-sheet - HP Color LaserJet Managed MFP E67650 | User Guide - Page 30
Power consumption, electrical specifications, and acoustic emissions See www.hp.com/support/colorljE67650mfp or www.hp.com/support/colorljE67660mfp for current information. CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This - HP Color LaserJet Managed MFP E67650 | User Guide - Page 31
setup and software installation For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web. Go to www.hp.com/support/colorljE67650mfp or www.hp.com/support/colorljE67660mfp for HP's all-inclusive help for the - HP Color LaserJet Managed MFP E67650 | User Guide - Page 32
20 Chapter 1 Printer overview ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 33
, see www.hp.com/videos/LaserJet. For current information, see www.hp.com/support/colorljE67650mfp or www.hp.com/support/ colorljE67660mfp. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software - HP Color LaserJet Managed MFP E67650 | User Guide - Page 34
Tray 1. This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 10 envelopes. 1. Open Tray 1. 2. Pull out the tray extension to support the paper. 22 Chapter 2 Paper trays ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 35
to orient the paper, see Table 2-1 Tray 1 paper orientation on page 24. Make sure that the paper fits under the fill line on the paper guides. NOTE: The maximum stack height is 10 mm (0.4 in), or approximately 100 sheets of 75 g/m2 (20 lb) paper. 4. Using the blue adjustment latch, adjust - HP Color LaserJet Managed MFP E67650 | User Guide - Page 36
Tray 1 paper orientation Table 2-1 Tray 1 paper orientation Paper type Image orientation Letterhead or preprinted Portrait Letterhead or preprinted Portrait Duplex mode 1-sided printing Automatic 2-sided printing or with Alternative Letterhead Mode enabled Paper size How to load paper - HP Color LaserJet Managed MFP E67650 | User Guide - Page 37
Table 2-1 Tray 1 paper orientation (continued) Paper type Image orientation Prepunched Portrait and landscape Duplex mode 1-sided printing Prepunched Portrait and landscape Automatic 2-sided printing or with Alternative Letterhead Mode enabled Paper size How to load paper Letter, Legal, - HP Color LaserJet Managed MFP E67650 | User Guide - Page 38
printer control panel, navigate to the Settings application, and then select the Settings icon. 2. Open the following menus: a. Copy/Print or Print b. Manage Trays c. Alternative Letterhead Mode 3. Select Enabled, and then touch the Save button or press the OK button. 26 Chapter 2 Paper trays ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 39
. NOTE: The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown here. NOTE: The paper guides may be locked before use and may not be adjustable. CAUTION: Do not extend more than one paper tray at a time. 1. Open the tray. NOTE - HP Color LaserJet Managed MFP E67650 | User Guide - Page 40
trays paper orientation on page 30. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. NOTE: To prevent jams, adjust the paper guides to the correct size and do not overfill the tray. Be sure that - HP Color LaserJet Managed MFP E67650 | User Guide - Page 41
7. Select the OK button to accept the detected type and size, or select the Modify button to choose a different paper size or type. For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the printer control panel. 8. Select the correct type and size, and then - HP Color LaserJet Managed MFP E67650 | User Guide - Page 42
Tray 2 and the 550-sheet trays paper orientation Table 2-2 Tray 2 and the 550-sheet trays paper orientation Paper type Image orientation Duplex mode Letterhead or preprinted Portrait 1-sided printing Paper size How to load paper Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 4 x 6, - HP Color LaserJet Managed MFP E67650 | User Guide - Page 43
Table 2-2 Tray 2 and the 550-sheet trays paper orientation (continued) Paper type Image orientation Duplex mode Prepunched Portrait or landscape 1-sided printing Prepunched Portrait or landscape Automatic 2-sided printing or with Alternative Letterhead Mode enabled Paper size How to load - HP Color LaserJet Managed MFP E67650 | User Guide - Page 44
printer control panel, navigate to the Settings application, and then select the Settings icon. 2. Open the following menus: a. Copy/Print or Print b. Manage Trays c. Alternative Letterhead Mode 3. Select Enabled, and then touch the Save button or press the OK button. 32 Chapter 2 Paper trays ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 45
g/m2 (20 lb) paper. 1. Open the tray. NOTE: Do not open this tray while it is in use. 2. Before loading paper, adjust the paper-width guide by squeezing the blue adjustment latch and sliding it to the size of the paper being used. ENWW Load paper to the 2,000-sheet high - HP Color LaserJet Managed MFP E67650 | User Guide - Page 46
3. Rotate the paper-stop lever to the correct position for the paper being used. 4. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it. For information about how to orient the paper, see Table 2-3 High-capacity input tray paper orientation - HP Color LaserJet Managed MFP E67650 | User Guide - Page 47
6. The tray configuration message displays on the printer control panel. 7. Select the OK button to accept the detected type and size, or select the Modify button to choose a different paper size or type. High-capacity input tray paper orientation Table 2-3 High-capacity input tray paper - HP Color LaserJet Managed MFP E67650 | User Guide - Page 48
Table 2-3 High-capacity input tray paper orientation (continued) Paper type Image orientation Duplex mode Letterhead or preprinted Landscape Automatic 2-sided printing or with Alternative Letterhead Mode enabled Paper size Letter, Legal, A4 How to load paper Face-down Top edge toward the back - HP Color LaserJet Managed MFP E67650 | User Guide - Page 49
printer control panel, navigate to the Settings application, and then select the Settings icon. 2. Open the following menus: a. Copy/Print or Print b. Manage Trays c. Alternative Letterhead Mode 3. Select Enabled, and then touch the Save button or press the OK button. ENWW Load paper to the 2,000 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 50
describes how to print and load envelopes. Use only Tray 1 to print on envelopes. Tray 1 holds up to 10 envelopes. To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the - HP Color LaserJet Managed MFP E67650 | User Guide - Page 51
print and load labels. To print on sheets of labels, use Tray 2 or one of the 550-sheet trays. Tray 1 does not support labels. To print labels using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the labels into the tray - HP Color LaserJet Managed MFP E67650 | User Guide - Page 52
Configure the 900-sheet 3-bin Stapling Mailbox (Flow model) The stapling mailbox can staple documents in the to the Settings application, and then select the Settings icon. 2. Open the following menus: a. Manage Stapler/Stacker b. Staple 3. Select a staple location from the list of options, and then - HP Color LaserJet Managed MFP E67650 | User Guide - Page 53
the following menus: a. Manage Stapler/Stacker b. Operation jobs. To configure the HP print driver for the support Update Now. For these drivers, complete one of the following procedures: ● Manually services.msc, and then press the Enter key. c. Right-click Print Spooler in the list of services - HP Color LaserJet Managed MFP E67650 | User Guide - Page 54
menu, click System Preferences. 2. Select Print & Scan (or Printers & Scanners). 3. Select the printer, and then select Options & Supplies. Select Driver. 4. Manually configure the Accessory Output Mode, if available. Or, if not available, the operation mode is configured at the time of printing - HP Color LaserJet Managed MFP E67650 | User Guide - Page 55
com/videos/LaserJet. For current information, see www.hp.com/support/colorljE67650mfp or www.hp.com/support/ colorljE67660mfp. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates - HP Color LaserJet Managed MFP E67650 | User Guide - Page 56
Order supplies, accessories, and parts Ordering Contact the HP-authorized service or support provider. 44 Chapter 3 Supplies, accessories, and parts ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 57
toner cartridge for each color: yellow (Y), magenta (M), cyan (C), and black (K). The toner cartridges are inside the front door. NOTE: High-yield toner cartridges contain more toner than standard cartridges for increased page yield. For more information, go to www.hp.com/go/learnaboutsupplies. Do - HP Color LaserJet Managed MFP E67650 | User Guide - Page 58
Remove and replace the cartridges When a cartridge reaches very low status, a message appears on the control panel, and the front door unlocks to allow access to the cartridges. 1. Press the cartridge door release button to open the door. 2. Open the front door. 3. Grasp the handle of the used toner - HP Color LaserJet Managed MFP E67650 | User Guide - Page 59
for recycling the used toner cartridge. NOTE: Avoid touching the green imaging drum. Fingerprints on the imaging drum can cause print defects. 2 5. Support the toner cartridge underneath with one hand while holding the cartridge handle with the other. Align the toner cartridge with its slot on - HP Color LaserJet Managed MFP E67650 | User Guide - Page 60
so could lead to toner being spilled inside the printer, which could result in reduced print quality. After use, return the toner collection unit to HP's Planet Partners program for recycling. CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water - HP Color LaserJet Managed MFP E67650 | User Guide - Page 61
3. Open the left door. 4. Grasp the top of the toner-collection unit and remove it from the printer. 5. Remove the new toner-collection unit from its packaging. ENWW Replace the toner-collection unit 49 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 62
: If the toner-collection unit is not installed correctly, the left door does not close completely. To recycle the used toner-collection unit, follow the instructions included with the new toner-collection unit. 8. Close the front door. 50 Chapter 3 Supplies, accessories, and parts ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 63
the staple cartridge Introduction The following information provides instructions to replace the staple cartridge. Replace the staple cartridge 1. Open the stapler door. NOTE: Opening the staple-cartridge door disables the stapler. 2. Pull down the colored handle on the staple carriage, and then - HP Color LaserJet Managed MFP E67650 | User Guide - Page 64
5. Reinstall the staple carriage into the stapler by pressing the colored handle inward until it snaps into place. 6. Close the stapler door. 52 Chapter 3 Supplies, accessories, and parts ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 65
com/videos/LaserJet. For current information, see www.hp.com/support/colorljE67650mfp or www.hp.com/support/ colorljE67660mfp. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates - HP Color LaserJet Managed MFP E67650 | User Guide - Page 66
installed. If the printer does not have an automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides manually. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties - HP Color LaserJet Managed MFP E67650 | User Guide - Page 67
Manually print on both sides (Windows) Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the - HP Color LaserJet Managed MFP E67650 | User Guide - Page 68
Select the paper type (Windows) 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: In Windows - HP Color LaserJet Managed MFP E67650 | User Guide - Page 69
Additional print tasks Go to www.hp.com/support/colorljE67650mfp or www.hp.com/support/colorljE67660mfp. Instructions are available for performing specific print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom - HP Color LaserJet Managed MFP E67650 | User Guide - Page 70
software programs. 4. Select a binding option from the Two-Sided drop-down list. 5. Click the Print button. Manually print on both sides (macOS) NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint. 1. Click the File menu, and then - HP Color LaserJet Managed MFP E67650 | User Guide - Page 71
option to print close to the paper edges. 5. Click the Print button. Additional print tasks Go to www.hp.com/support/colorljE67650mfp or www.hp.com/support/colorljE67660mfp. Instructions are available for performing specific print tasks, such as the following: ● Create and use printing shortcuts or - HP Color LaserJet Managed MFP E67650 | User Guide - Page 72
Store print jobs on the printer to print later or print privately Introduction The following information provides procedures for creating and printing documents that are stored on the printer. These jobs can be printed at a later time or printed privately. ● Create a stored job (Windows) ● Create a - HP Color LaserJet Managed MFP E67650 | User Guide - Page 73
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job name. Select which option to use if another stored job already has that name: ● Use Job Name + (1-99): Append a unique number to the end of the job name. ● Replace Existing File: Overwrite the - HP Color LaserJet Managed MFP E67650 | User Guide - Page 74
screen on the printer control panel, navigate to the Settings application, and then select the Settings icon. 2. Open the following menus: a. Copy/Print or Print b. Manage Stored Jobs c. Temporary Job Storage Limit 62 Chapter 4 Print ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 75
. Information sent to printer for Job Accounting purposes Printing jobs sent from drivers on the client (e.g., PC) may send personally identifiable information to HP's Printing and Imaging devices. This information may include, but is not limited to, user name and client name from which the job - HP Color LaserJet Managed MFP E67650 | User Guide - Page 76
with a supported HP Jetdirect 3100w BLE/NFC/Wireless Accessory. This accessory is available as an option for HP LaserJet printers that include HP Smart app ● PC and Mac devices using HP ePrint via email (requires HP Web Services to be enabled and the printer to be registered with HP Connected) ● HP - HP Color LaserJet Managed MFP E67650 | User Guide - Page 77
must be enabled on the printer, and the printer must be registered with HP Connected. Follow this procedure to enable HP Web Services and register with HP Connected: 1. Open the HP Embedded Web Server (EWS): a. Find the printer IP address. On the printer control panel, press the button, and then - HP Color LaserJet Managed MFP E67650 | User Guide - Page 78
system. NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print Service Plugin. For more information on how to use Android embedded printing and which Android devices are supported, go to www.hp.com/go/MobilePrinting. 66 Chapter 4 Print ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 79
USB port near the control panel. The control panel USB port supports the following types of files: - .pdf - .prn Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers only) web browser displays a There is a problem with this website's security certificate message - HP Color LaserJet Managed MFP E67650 | User Guide - Page 80
3. Select the Copy/Print tab for multi-function printer models, or the Print tab for single-function printer models. 4. In the left menu, select Print from USB Drive Settings. 5. Select Enable Print from USB Drive. 6. Click Apply. Print USB documents 1. Insert the USB flash drive into the easy- - HP Color LaserJet Managed MFP E67650 | User Guide - Page 81
EWS opens. NOTE: If the web browser displays a There is a problem with this website's security certificate message when attempting to open the EWS, not recommended) will not harm the computer while navigating within the EWS for the HP printer. 3. Select the Security tab. 4. On the left side of the - HP Color LaserJet Managed MFP E67650 | User Guide - Page 82
70 Chapter 4 Print ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 83
com/videos/LaserJet. For current information, see www.hp.com/support/colorljE67650mfp or www.hp.com/support/ colorljE67660mfp. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates - HP Color LaserJet Managed MFP E67650 | User Guide - Page 84
, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the control panel, select Copy. 3. Select settings from the Sides menu and the Color/Black menu (color printers), and then select Done. 4. If you are using a Quick Set - HP Color LaserJet Managed MFP E67650 | User Guide - Page 85
Table 5-2 Preview buttons (continued) Button Description Rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Delete the selected pages. NOTE: This button is available only in the thumbnail view. Rearrange the pages within the document. Select one or more - HP Color LaserJet Managed MFP E67650 | User Guide - Page 86
both sides (duplex) 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, select Copy. 3. Select the arrow under Sides to view - HP Color LaserJet Managed MFP E67650 | User Guide - Page 87
Table 5-4 Preview buttons Button Description Toggle between the two-page view and the thumbnail view. More options are available in the thumbnail view than in the two-page view. Zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Rotate the page 180 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 88
The following list contains the master set of options available for HP Enterprise MFP printers. Some options are not available on all printers. or both sides. Color/Black Specify whether copies are to be printed in color, black and gray, or black only. For color printers only. Staple Specify - HP Color LaserJet Managed MFP E67650 | User Guide - Page 89
of scanned images. For example, if the original document is printed on colored paper, use this feature to lighten the background without affecting the darkness of the image. Automatic Tone: Available for Flow printers only. The printer automatically adjusts the Darkness, Contrast, and Background - HP Color LaserJet Managed MFP E67650 | User Guide - Page 90
Additional copy tasks Go to www.hp.com/support/colorljE67650mfp or www.hp.com/support/colorljE67660mfp. Instructions are available for performing specific copy tasks, such as the following: ● Copy or scan pages from books or other bound documents ● Copy mixed-size documents ● - HP Color LaserJet Managed MFP E67650 | User Guide - Page 91
com/videos/LaserJet. For current information, see www.hp.com/support/colorljE67650mfp or www.hp.com/support/ colorljE67660mfp. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates - HP Color LaserJet Managed MFP E67650 | User Guide - Page 92
, SMTP port number, or authentication information, contact the email/Internet service provider or system administrator for the information. SMTP server names and your account if you exceed your sending limit. Step one: Access the HP Embedded Web Server (EWS) 1. From the Home screen on the printer - HP Color LaserJet Managed MFP E67650 | User Guide - Page 93
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website might not be safe, - HP Color LaserJet Managed MFP E67650 | User Guide - Page 94
configuration using the Email Setup Method one: Basic configuration using the Email Setup Wizard This option opens the Email Setup Wizard in the HP Embedded Web Server (EWS) for basic configuration. 1. Using the EWS top navigation tabs, click Scan/Digital Send. 2. In the left-navigation pane, click - HP Color LaserJet Managed MFP E67650 | User Guide - Page 95
3. In the Email and Scan to Network Folder Quick Setup Wizards dialog, click the Email Setup link. NOTE: If a message displays indicating that the Scan to Email feature is disabled, click Continue to proceed with the configuration and enable the Scan to Email feature upon completion. 4. On the - HP Color LaserJet Managed MFP E67650 | User Guide - Page 96
cases, the default port number does not need to be changed. NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port number, and SSL settings from the service provider's website or other sources. Typically, for Gmail, the SMTP address is smtp.gmail.com, port number - HP Color LaserJet Managed MFP E67650 | User Guide - Page 97
check box for Message. 6. In the Configure File Scan Settings area, set the default scanning preferences, and then click Next. Option File Type Color/Black Quality and File Size Resolution Description Select the default file type that the for the scanned document: ● PDF ● JPEG ● TIFF ● MTIFF - HP Color LaserJet Managed MFP E67650 | User Guide - Page 98
Method two: Advanced configuration using the Email Setup 1. Using the EWS top navigation tabs, click Scan/Digital Send, and then click Email Setup in the left navigation pane. NOTE: By default, the Email Setup page displays the basic settings for Scan to Email setup. To access additional settings, - HP Color LaserJet Managed MFP E67650 | User Guide - Page 99
problems can be prevented by entering a number in Split emails if larger than (MB). NOTE: In most cases, the default port number does not need to be changed. However, when using the Enable SMTP SSL Protocol option, port 587 must be used. NOTE: If you are using Google™ Gmail for email service - HP Color LaserJet Managed MFP E67650 | User Guide - Page 100
Field Restrictions1 Specify whether users must select an email address from an address book or whether users are allowed to enter in an email address manually. CAUTION: If Users must select from address book is selected, and any of the address fields are also set as User editable, changes to those - HP Color LaserJet Managed MFP E67650 | User Guide - Page 101
the original document is placed on the page: Portrait or Landscape. Select a value to remove faint images from the background or to remove a light background color. Select a value to adjust the darkness of the file. Select a value to adjust the contrast of the file. Select a value to adjust the - HP Color LaserJet Managed MFP E67650 | User Guide - Page 102
file. Higher-quality images require a larger file size than lower-quality images, and they take more time to send. Color/Black Specify whether copies are to be printed in color, black and gray, or black only. Suppress blank pages1 If the Suppress blank pages option is enabled, blank pages will - HP Color LaserJet Managed MFP E67650 | User Guide - Page 103
Step five: Set up Scan to Email to use Office 365 Outlook (optional) Introduction Microsoft Office 365 Outlook is a cloud-based email system provided by Microsoft which uses Microsoft's Simple Mail Transfer Protocol (SMTP) server to send or receive emails. Complete the following to enable the - HP Color LaserJet Managed MFP E67650 | User Guide - Page 104
necessary to connect to the server dialog, in the Port Number field, type 587. NOTE: Some servers have problems sending or receiving emails that are larger than 5 megabytes (MB). These problems can be prevented by entering a number in Split emails if larger than (MB). 12. Select the Enable SMTP - HP Color LaserJet Managed MFP E67650 | User Guide - Page 105
Introduction ● Before you begin ● Step one: Access the HP Embedded Web Server ● Step two: Set up Scan to in this context refers to the computer where the shared folder resides. Step one: Access the HP Embedded Web Server 1. From the Home screen on the printer control panel, touch the Information - HP Color LaserJet Managed MFP E67650 | User Guide - Page 106
: Set up Scan to Network Folder Method one: Use the Scan to Network Folder Wizard This option opens the setup wizard that is in the HP Embedded Web Server (EWS) for the printer. The setup wizard includes the options for basic configuration. 1. Using the EWS top navigation tabs, click Scan/Digital - HP Color LaserJet Managed MFP E67650 | User Guide - Page 107
click Finish. Method two: Use Scan to Network Folder Setup This option enables advanced configuration of the Save to Network Folder feature using the HP Embedded Web Server (EWS) for the printer. Step one: Begin the configuration 1. Click the Scan/Digital Send tab. 2. On the left navigation menu - HP Color LaserJet Managed MFP E67650 | User Guide - Page 108
NOTE: The Scan to Network Folder feature can be minimally configured without creating a quick set. However, without the quick set, users must enter the destination folder information at the control panel for each scan job. A quick set is required to include Scan to Network Folder metadata. Complete - HP Color LaserJet Managed MFP E67650 | User Guide - Page 109
Configure the destination folder for scanned documents Option 1: Shared folders or FTP folders To save scanned documents to a standard shared folder or an FTP folder, complete the following steps: 1. If it is not already selected, select Save to shared folders or FTP folders. 2. Click Add.... The - HP Color LaserJet Managed MFP E67650 | User Guide - Page 110
NOTE: For more information about creating shared network folders see Set up a shared folder (c04431534). 1. If it is not already selected, select Save to a standard shared network folder. 2. In the UNC Folder Path field, type a folder path. The folder path can either be the fully-qualified domain - HP Color LaserJet Managed MFP E67650 | User Guide - Page 111
is no Domain Name Server (DNS). In this case, it is best to set up a static IP address on the shared PC to alleviate the problem of DHCP assigning a new IP address. On a typical home router, this is done by setting a static IP address that is on the same subnet, but - HP Color LaserJet Managed MFP E67650 | User Guide - Page 112
documents to a folder configured for read and write access, complete the following steps: NOTE: Send only to folders with read and write access supports folder verification and job notification. 1. If it is not already selected, select Send only to folders with read and write access. 2. To require - HP Color LaserJet Managed MFP E67650 | User Guide - Page 113
to a folder configured for write access only, complete the following steps: NOTE: Allow sending to folders with write access only does not support folder verification or job notification. NOTE: If this option is selected, the printer cannot increment the scan filename. It sends the same filename - HP Color LaserJet Managed MFP E67650 | User Guide - Page 114
the original document is placed on the page: Portrait or Landscape. Select a value to remove faint images from the background or to remove a light background color. Select a value to adjust the darkness of the file. Select a value to adjust the contrast of the file. Select a value to adjust the - HP Color LaserJet Managed MFP E67650 | User Guide - Page 115
Feature Resolution Quality and File Size Color/Black Suppress blank pages Meta Data File Format lower-quality images, and they take more time to send. Specify whether copies are to be printed in color, black and gray, or black only. If the Suppress blank pages option is enabled, blank pages will - HP Color LaserJet Managed MFP E67650 | User Guide - Page 116
Set up Scan to SharePoint® (Flow models only) ● Introduction ● Before you begin ● Step one: Access the HP Embedded Web Server (EWS) ● flash drive, or email message, and then manually upload the files to the SharePoint site. Scan to SharePoint® supports all scanning options, including the ability to - HP Color LaserJet Managed MFP E67650 | User Guide - Page 117
is necessary to sign in to the SharePoint site with credentials, or store the credentials within the Quick Set. ENWW Set up Scan to SharePoint® (Flow models only) 105 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 118
NOTE: Use credentials of user to connect after Sign In at the control panel is selected in the Authentication Settings drop-down menu, the logged-in user must have permissions to write to the specified SharePoint site. NOTE: For security purposes, the printer does not display credentials entered in - HP Color LaserJet Managed MFP E67650 | User Guide - Page 119
Background Cleanup Select a value to remove faint images from the background or to remove a light background color. Darkness Select a value to adjust the darkness of the file. Contrast Select a value to adjust they take more time to send. ENWW Set up Scan to SharePoint® (Flow models only) 107 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 120
Table 6-2 File settings for Scan to SharePoint (continued) Feature Description Color/Black Specify whether copies are to be printed in color, black and gray, or black only Suppress blank pages If the Suppress blank pages option is enabled, blank pages will be ignored. Create Multiple Files - HP Color LaserJet Managed MFP E67650 | User Guide - Page 121
to USB Drive ● Introduction ● Step one: Access the HP Embedded Web Server ● Step two: Enable Scan to USB The feature is not available until it has been configured through the HP Embedded Web Server (EWS). Step one: Access the HP Embedded Web Server 1. From the Home screen on the printer control - HP Color LaserJet Managed MFP E67650 | User Guide - Page 122
Step two: Enable Scan to USB Drive 1. Select the Security tab. 2. Scroll to Hardware Ports and make sure that Enable Host USB plug and play is enabled. 3. Select the Scan/Digital Send tab. 4. Select the Enable Scan to USB Drive check box. 5. Click Apply at the bottom of the page. NOTE: Most devices - HP Color LaserJet Managed MFP E67650 | User Guide - Page 123
on the page: Portrait or Landscape. Background Cleanup Select a value to remove faint images from the background or to remove a light background color. Darkness Select a value to adjust the darkness of the file. Contrast Select a value to adjust the contrast of the file. Sharpness Select - HP Color LaserJet Managed MFP E67650 | User Guide - Page 124
the file. Higher-quality images require a larger file size than lower-quality images, and they take more time to send. Color/Black Specify whether the file to be saved is color, black and gray, or black only. Suppress blank pages If the Suppress blank pages option is enabled, blank pages will - HP Color LaserJet Managed MFP E67650 | User Guide - Page 125
printer administrator or IT department must use the HP Embedded Web Server to enable the feature and up in the document feeder and adjust the paper guides to fit the size of the document. 2. recipients by using one of these methods: Enter addresses manually ▲ Enter the address in the To field. To - HP Color LaserJet Managed MFP E67650 | User Guide - Page 126
Table 6-5 Preview pane controls Expand button Collapse button Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Table 6-6 Preview buttons Button Description Toggle between the two-page view and the thumbnail view. More - HP Color LaserJet Managed MFP E67650 | User Guide - Page 127
Table 6-6 Preview buttons (continued) Button Description Add a page to the document. The printer prompts you to scan additional pages. Clear the changes made in the preview and start over. 9. When the document is ready, select Send to email it. NOTE: The printer might prompt you to add the - HP Color LaserJet Managed MFP E67650 | User Guide - Page 128
folder on the printer, your printer administrator or IT department must use the HP Embedded Web Server to enable the feature and configure the settings. Scan to , or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the - HP Color LaserJet Managed MFP E67650 | User Guide - Page 129
Table 6-7 Preview pane controls Expand button Collapse button Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Table 6-8 Preview buttons Button Description Toggle between the two-page view and the thumbnail view. More - HP Color LaserJet Managed MFP E67650 | User Guide - Page 130
Table 6-8 Preview buttons (continued) Button Description Add a page to the document. The printer prompts you to scan additional pages. Clear the changes made in the preview and start over. 9. When the document is ready, select Save to save the file to the storage folder. Print from job storage - HP Color LaserJet Managed MFP E67650 | User Guide - Page 131
to a network folder, your printer administrator or IT department must use the HP Embedded Web Server to enable the feature and configure the shared folders. Scan , or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the - HP Color LaserJet Managed MFP E67650 | User Guide - Page 132
Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Table 6-10 Preview buttons Button Description Toggle between the two-page view and the thumbnail view. More options are available in the thumbnail view than in the two-page - HP Color LaserJet Managed MFP E67650 | User Guide - Page 133
and then manually upload the files to the SharePoint site. Scan to SharePoint® supports all HP Embedded Web Server to enable the feature and set it up. Scan to SharePoint 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides - HP Color LaserJet Managed MFP E67650 | User Guide - Page 134
Table 6-12 Preview buttons Button Description Toggle between the two-page view and the thumbnail view. More options are available in the thumbnail view than in the two-page view. Zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Rotate the page 180 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 135
scan to a USB drive, your printer administrator or IT department must use the HP Embedded Web Server to enable the feature and set it up. Scan to USB glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. Insert the USB drive into the - HP Color LaserJet Managed MFP E67650 | User Guide - Page 136
Table 6-14 Preview buttons Button Description Toggle between the two-page view and the thumbnail view. More options are available in the thumbnail view than in the two-page view. Zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Rotate the page 180 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 137
Additional options when scanning The following settings are available in the Options list when scanning. NOTE: The following list contains the master set of options available for HP Enterprise MFP printers. Some options are not available on all printers. ENWW Additional options when scanning 125 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 138
original formatting of the document and supports color graphics and embedded fonts. ● PDF/A: PDF/A is a type of PDF designed for long-term archival of electronic documents. All format information in the document is self-contained. HP Enterprise Flow MFP printers or MFP printers that are connected to - HP Color LaserJet Managed MFP E67650 | User Guide - Page 139
on colored paper, use this feature to lighten the background without affecting the darkness of the image. Automatic Tone: Available for Flow printers only Send an email with a digital signature. NOTE: This feature is supported for scan to email only. Encrypt: Send an email as an encrypted file. - HP Color LaserJet Managed MFP E67650 | User Guide - Page 140
, including healthcare, financial services, manufacturing, and public sector, manage a fleet of printers and scanners. HP JetAdvantage Solutions include: ● HP JetAdvantage Security solutions ● HP JetAdvantage Management solutions ● HP JetAdvantage Workflow solutions ● HP JetAdvantage Mobile Printing - HP Color LaserJet Managed MFP E67650 | User Guide - Page 141
Additional scan tasks Go to www.hp.com/support/colorljE67650mfp or www.hp.com/support/colorljE67660mfp. Instructions are available for performing specific scan tasks, such as the following: ● Copy or scan pages from books or other bound documents ● Copy or scan both - HP Color LaserJet Managed MFP E67650 | User Guide - Page 142
130 Chapter 6 Scan ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 143
com/videos/LaserJet. For current information, see www.hp.com/support/colorljE67650mfp or www.hp.com/support/ colorljE67660mfp. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates - HP Color LaserJet Managed MFP E67650 | User Guide - Page 144
Flow models, or to other printers when an optional analog fax accessory has been installed. Before continuing, connect the printer to a phone line (for analog fax) or to an Internet or network fax service analog fax when LAN fax is enabled, use the HP Embedded Web Server to disable LAN fax. 3. Select - HP Color LaserJet Managed MFP E67650 | User Guide - Page 145
Change fax configurations NOTE: The settings configured using the control panel override any settings made in the HP Embedded Web Server. ● Fax dialing settings ● General fax send settings ● Fax receive settings Fax dialing settings 1. From the Home screen on the printer control panel, - HP Color LaserJet Managed MFP E67650 | User Guide - Page 146
of the fax be sent again. The Error Correction Mode feature is enabled by default. You should turn it off only if you are having trouble sending or receiving a fax and if you are willing to accept the errors in the transmission and a probable quality reduction in the image. Turning off - HP Color LaserJet Managed MFP E67650 | User Guide - Page 147
Description The Receive Mode setting determines how the fax accessory receives fax jobs. Select one of the following options: ● Automatic ● TAM ● Fax/Tel ● Manual The Rings to Answer setting determines the number of times the phone rings before the call is answered by the fax accessory. NOTE: The - HP Color LaserJet Managed MFP E67650 | User Guide - Page 148
, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on password. 3. Specify the recipients by using one of these methods: Enter recipients manually ▲ Touch the Fax Recipients text field, and then use the keypad to enter - HP Color LaserJet Managed MFP E67650 | User Guide - Page 149
Table 7-2 Preview buttons Button Description Toggle between the two-page view and the thumbnail view. More options are available in the thumbnail view than in the two-page view. Zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Rotate the page 180 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 150
Additional fax tasks Go to www.hp.com/support/colorljE67650mfp or www.hp.com/support/colorljE67660mfp. Instructions are available for performing specific fax tasks, such as the following: ● Create and manage fax speed dial lists ● Configure fax billing codes ● Use a fax printing schedule ● Block - HP Color LaserJet Managed MFP E67650 | User Guide - Page 151
com/videos/LaserJet. For current information, see www.hp.com/support/colorljE67650mfp or www.hp.com/support/ colorljE67660mfp. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates - HP Color LaserJet Managed MFP E67650 | User Guide - Page 152
to access the HP Embedded Web Server (EWS) ● HP Embedded Web Server features Introduction Use the HP Embedded Web Server to manage printing functions from The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP Embedded Web Server does not support IPX-based - HP Color LaserJet Managed MFP E67650 | User Guide - Page 153
a list of all printer events and errors. Use the HP Instant Support link (in the Other Links area on all HP Embedded Web Server pages) to connect to a set of dynamic web pages that help solve problems. These pages also show additional services available for the printer. Shows a summary of the number - HP Color LaserJet Managed MFP E67650 | User Guide - Page 154
receive information about the printer. Set the language in which to display the HP Embedded Web Server information. Download and install printer firmware upgrade files. Set job-statistics services. Provides connection information about third-party job-quota services. 142 Chapter 8 Manage the printer - HP Color LaserJet Managed MFP E67650 | User Guide - Page 155
8-4 HP Embedded Web Server Copy/Print tab Menu Description Print from USB Drive Settings Manage Stored Jobs Enable or disable the Print from USB Drive menu on the control panel. Enable or disable the ability to store jobs in the printer memory. Default Print Options Restrict Color Configure - HP Color LaserJet Managed MFP E67650 | User Guide - Page 156
Table 8-5 HP Embedded Web Server Scan/Digital Send tab (continued) Menu Description Scan to SharePoint® Settings (Flow models only) Configure the fax modem ● Settings for using a LAN fax service ● Settings for using an Internet fax service Manage speed dials, including the following: ● Import . - HP Color LaserJet Managed MFP E67650 | User Guide - Page 157
the Security tab. Calibration/Cleaning (Color printers only) Reset Factory Settings Firmware Upgrade Select from a variety of reports and tests to help solve problems with the printer. Link to HP cloud-based online help to assist in troubleshooting printing issues. Export printer information to - HP Color LaserJet Managed MFP E67650 | User Guide - Page 158
according to expected system parameters. HP Web Services tab Use the HP Web Services tab to configure and enable HP Web Services for this printer. It is necessary to enable HP Web Services to use the HP ePrint feature. Table 8-10 HP Embedded Web Server HP Web Services tab Menu Description Web - HP Color LaserJet Managed MFP E67650 | User Guide - Page 159
print server model. Other Settings Configure general printing protocols and services supported by the print server. The available options depend on the print to configuration parameters. ● Request, install, and manage digital certificates on the HP Jetdirect print server. ● Limit host access to - HP Color LaserJet Managed MFP E67650 | User Guide - Page 160
to printer problems. Shop for Supplies Connect to the HP SureSupply website for information on purchasing original HP supplies, such as cartridges and paper. Product Support Connect to the support site for the printer to search for help on various topics. 148 Chapter 8 Manage the printer - HP Color LaserJet Managed MFP E67650 | User Guide - Page 161
configure IPv4 TCP/IP parameters from the control panel ● Manually configure IPv6 TCP/IP parameters from the control panel ● Link speed and duplex settings Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not - HP Color LaserJet Managed MFP E67650 | User Guide - Page 162
Manually configure IPv4 TCP/IP parameters from the control panel Use the control-panel Settings menus to manually Manual option, and then select OK. 4. Open the Manual Manually configure IPv6 TCP/IP parameters from the control panel Use the control-panel Settings menus to manually manual the Manual - HP Color LaserJet Managed MFP E67650 | User Guide - Page 163
Link speed and duplex settings NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks. The link speed and communication mode of the print server must match the network hub. For most situations, leave the printer in automatic mode. Incorrect changes to the - HP Color LaserJet Managed MFP E67650 | User Guide - Page 164
system password using the HP Embedded Web Server ● Encryption support: HP High Performance Secure Hard Disks ● Lock the formatter Security statements The printer supports security standards and recommended and then enter it again in the Verify Password field. 152 Chapter 8 Manage the printer ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 165
and store it in a safe place. The administrator password cannot be recovered. If the administrator password is lost or forgotten, contact HP Support at support.hp.com for the assistance required to completely reset the printer. Some features on the printer control panel can be secured so that - HP Color LaserJet Managed MFP E67650 | User Guide - Page 166
the Home screen on the printer control panel, navigate to the Settings application, and then select the Settings icon. 2. Open the following menus: 154 Chapter 8 Manage the printer ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 167
a. General b. Energy Settings c. Sleep Schedule 3. Select the New Event button, and then select the type of event to schedule: Wake Event or Sleep Event. 4. For a wake or sleep event, configure the time and the days of the week for the event. Select Save to save the setting. ENWW Energy- - HP Color LaserJet Managed MFP E67650 | User Guide - Page 168
-winning, industry-leading tool for efficiently managing a wide variety of networked HP products, including printers, multifunction printers, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment - HP Color LaserJet Managed MFP E67650 | User Guide - Page 169
features. To take advantage of the most current updates, download the most recent driver file, firmware file, or both from the Web. Go to www.hp.com/support/colorljE67650mfp or www.hp.com/support/colorljE67660mfp. Click Software and Drivers. ENWW Software and firmware updates 157 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 170
158 Chapter 8 Manage the printer ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 171
quality ● Solve fax problems For more information The following information is correct at the time of publication. For video assistance, see www.hp.com/videos/LaserJet. For current information, see www.hp.com/support/colorljE67650mfp or www.hp.com/support/ colorljE67660mfp. HP's all-inclusive help - HP Color LaserJet Managed MFP E67650 | User Guide - Page 172
Internet support, and download software utilities and www.hp.com/support/colorljE67650mfp or www.hp.com/support/ drivers colorljE67660mfp Order additional HP service or maintenance agreements www.hp.com/go/carepack Register the printer www.register.hp.com 160 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 173
procedures, such as clearing paper jams. If the printer alerts of an error or warning, touch the Help button to open a message that describes the problem. The message also contains instructions to help solve the problem. ENWW Control panel help system 161 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 174
restarts automatically after the reset operation completes. Method two: Reset factory settings from the HP Embedded Web Server (networkconnected printers only) 1. Find the printer IP address: From the restarts automatically after the reset operation completes. 162 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 175
. The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable. Once an HP toner cartridge has reached Very Low, HP's Premium Protection Warranty on that toner cartridge has ended. ENWW A "Cartridge is low" or "Cartridge is very low" message displays - HP Color LaserJet Managed MFP E67650 | User Guide - Page 176
Printer does not pick up paper or misfeeds Introduction The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking up multiple sure the paper size and type are set correctly on the printer control panel. 164 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 177
has installed locking tray guides, these may not be adjustable. Contact the managed service representative for more information on locking or unlocking of paper trays. The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings - HP Color LaserJet Managed MFP E67650 | User Guide - Page 178
1 2 6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load paper, and continue. 7. The rollers above the tray might be contaminated. Clean the rollers with a lint the paper. Return the stack of paper to the tray. 166 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 179
the paper stack against a table before returning it to the tray. Figure 9-5 Technique for flexing the paper stack 1 2 2. Use only paper that meets HP specifications for this printer. 3. Verify that the humidity in the room is within specifications for this printer, and that paper is being stored - HP Color LaserJet Managed MFP E67650 | User Guide - Page 180
tray. The following images show examples of the stack-height markings in the trays for various printers. Most HP printers have markings similar to these. Also make sure that all sheets of paper are below the tabs -height markings Figure 9-7 Tab for the paper stack 168 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 181
tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these. Figure 9-8 Size - HP Color LaserJet Managed MFP E67650 | User Guide - Page 182
up multiple sheets of paper NOTE: This information applies to MFP printers only. ● The original might have something on it, than the maximum number of pages. Make sure the paper stack fits below the guides in the input tray, and remove pages from the output bin. ● Verify that 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 183
Clear paper jams Introduction The following information includes instructions for clearing paper jams from the printer. ● Paper jam locations ● Auto-navigation for clearing paper jams ● Experiencing frequent or recurring paper jams? ● Clear paper jams - HP Color LaserJet Managed MFP E67650 | User Guide - Page 184
Paper jam locations 1 5 2 6 3 7 4 172 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 185
8 9 11 10 Table 9-2 Paper jam location legend Image callout Printer component 1 Document feeder 2 Right door and fuser area 3 Tray 1 4 Tray 2 5 Output bin 6 1 x 550-sheet paper feeder 7 Lower-right door 8 Stapler 9 Stapling mailbox right door 10 3 x 550-sheet paper feeder 11 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 186
adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without bending it. ● Make sure that the tray is fully inserted in the printer. ● If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets one at a time - HP Color LaserJet Managed MFP E67650 | User Guide - Page 187
Clear paper jams in the document feeder - 31.13 Use the following procedure to check for paper in all possible jam locations related to the document feeder. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam. ● 31.13.XX Jam in Document - HP Color LaserJet Managed MFP E67650 | User Guide - Page 188
jammed paper. 4. Close the document-feeder cover. NOTE: To avoid jams, make sure the guides in the document feeder input tray are adjusted tightly against the document. Remove all staples, paper clips more frequently than originals that are printed on plain paper. 176 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 189
Clear paper jams in Tray 1 (13.A1) Use the following procedure to check for paper in all possible jam locations related to Tray 1. When a jam occurs, the control panel displays control panel might display a message and an animation that assists in clearing the jam. ● 13.A1.XX Jam in tray 1 1. If - HP Color LaserJet Managed MFP E67650 | User Guide - Page 190
3. Gently pull out any jammed paper. 4. Close the right door. 178 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 191
pulling and lifting it up slightly. 2. Remove any jammed or damaged sheets of paper. Verify that the tray is not overfilled and that the paper guides are adjusted correctly. 3. Gently remove any paper from the feed rollers inside the printer. First pull the paper to the left to release it, and - HP Color LaserJet Managed MFP E67650 | User Guide - Page 192
4. Install and close the tray. 5. Open the right door. 6. Gently pull out any jammed paper. 180 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 193
7. If paper is visible entering the bottom of the fuser, gently pull downward to remove it. CAUTION: Do not touch the rollers on the transfer roller. Contaminants can affect print quality. 8. If paper is jammed as it enters the output bin, gently pull the paper out to remove it. 9. Paper could be - HP Color LaserJet Managed MFP E67650 | User Guide - Page 194
door on the fuser, and push the fuser completely into the printer until it clicks into place. 12. Close the right door. 182 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 195
pulling and lifting it up slightly. 2. Remove any jammed or damaged sheets of paper. Verify that the tray is not overfilled and that the paper guides are adjusted correctly. ENWW Clear paper jams 183 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 196
3. Remove any paper from the feed rollers inside the printer. First pull the paper to the left to release it, and then pull it forward to remove it. 4. Install and close the tray. 5. Open the lower-right door. 6. Gently pull out any jammed paper. 184 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 197
7. Close the lower-right door. 8. Open the right door. 9. Gently pull out any jammed paper. ENWW Clear paper jams 185 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 198
fuser. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 186 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 199
13. Open the jam-access door on the fuser. If paper is jammed inside the fuser, gently pull it straight up to remove it. If the paper tears, remove all paper fragments. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 14. Close the jam-access - HP Color LaserJet Managed MFP E67650 | User Guide - Page 200
.XX Jam at standard output bin 1. If paper is visible in the output bin, grasp the leading edge and gently remove it. 188 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 201
2,000-sheet high-capacity input tray. 2. Remove any jammed or damaged sheets of paper. Verify that the tray is not overfilled and that the paper guides are adjusted correctly. ENWW Clear paper jams 189 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 202
3. Remove the paper from the tray. 4. Press the release latch on the side of the tray to release it. 5. Lift the tray up and then pull it straight out to remove it. 190 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 203
it. 7. Install the tray, and then load full reams of paper into the tray. Verify that the tray is not overfilled and that the paper guides are adjusted correctly. NOTE: The tray holds 2,000 sheets of paper. For best results, load full reams of paper. Avoid dividing reams into smaller sections - HP Color LaserJet Managed MFP E67650 | User Guide - Page 204
is no paper in the tray or the tray is overfilled, remove the tray and look behind it for any remaining paper. 192 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 205
Clear paper jams in the fuser (13.B9, 13.B2, 13.FF) Use the following procedure to check for paper in all possible jam locations inside the right door. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam. ● 13.B9.XX Jam in fuser ● 13.B2.XX - HP Color LaserJet Managed MFP E67650 | User Guide - Page 206
fuser. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 194 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 207
6. Open the jam-access door on the fuser. If paper is jammed inside the fuser, gently pull it straight up to remove it. If the paper tears, remove all paper fragments. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 7. Close the jam-access - HP Color LaserJet Managed MFP E67650 | User Guide - Page 208
and an animation that assists in clearing the jam. ● 13.E1.XX - Jam at Standard Output Bin ● 13.70.XX - MBM Jam 196 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 209
1. Remove any jammed paper from the bins. 2. Open the jam-access door on the back side of the stapling mailbox. If jammed paper is visible inside the jam-access door, pull it straight out to remove it. 3. Close the stapling mailbox jam access door. ENWW Clear paper jams 197 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 210
stapling mailbox. When a jam occurs, the control panel displays an animation that assists in clearing the jam. 1. Open the staple-cartridge door. 2. Grasp the colored tab on the staple cartridge, and then pull the staple cartridge straight out. 3. Lift up on the small lever at the back of the staple - HP Color LaserJet Managed MFP E67650 | User Guide - Page 211
4. Close the lever at the back of the staple cartridge. Be sure that it snaps into place. 5. Insert the staple cartridge into the stapler and press the colored handle toward the printer until it snaps into place. 6. Close the staple-cartridge door. ENWW Clear paper jams 199 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 212
Introduction Use the following information to troubleshoot print-quality problems. The troubleshooting steps can help resolve the following defects: ● Blank pages ● Black pages ● Colors that do not align ● Curled paper ● Dark or light bands ● Dark or light streaks ● Fuzzy print ● Gray background - HP Color LaserJet Managed MFP E67650 | User Guide - Page 213
the tray is loaded with the correct type of paper. 3. Close the tray. 4. Follow the control panel instructions to confirm or modify the paper type settings for the tray. Check the paper type setting (Windows) 1. From and then select Print to print the page. ENWW Resolve print-quality problems 201 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 214
replaceable maintenance parts. Print quality problems can occur when using a . After an HP supply has reached the very low threshold, HP's premium protection to the Support Tools application, and then select the Support Tools icon. locked, contact your managed service provider for assistance with - HP Color LaserJet Managed MFP E67650 | User Guide - Page 215
HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports blocking the vents on the printer. The printer requires good air flow on all sides, including the top. ● Protect the printer from - HP Color LaserJet Managed MFP E67650 | User Guide - Page 216
Select Print Test Page, and then follow the instructions on the printed pages. 5. Select Print HP Web site: www.hp.com/support/colorljE67650mfp or www.hp.com/support/colorljE67660mfp. HP PCL 6 V3 driver HP PCL-6 V4 driver HP UPD PS driver HP UPD PCL 6 This printer-specific print driver supports - HP Color LaserJet Managed MFP E67650 | User Guide - Page 217
feeder, load the original document into the feeder correctly, using the paper guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, see "Improve print quality" for further solutions. Check the scanner glass for - HP Color LaserJet Managed MFP E67650 | User Guide - Page 218
platen. They might seep and damage the printer. NOTE: If you are having trouble with streaks on copies when you are using the document feeder, be sure to . NOTE: When using the document feeder, make sure to adjust the guides in the input tray so they are against the original document. 1. From the - HP Color LaserJet Managed MFP E67650 | User Guide - Page 219
of scanned images. For example, if the original document is printed on colored paper, use this feature to lighten the background without affecting the darkness of the image. ● Automatic Tone: Available for Flow printers only. The printer automatically adjusts the Darkness, Contrast, and Background - HP Color LaserJet Managed MFP E67650 | User Guide - Page 220
-To-Edge output option if the original document is printed close to the paper edges. 4. Select Copy to start the copy job. 208 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 221
for dirt and smudges ● Check the resolution settings ● Check the color settings ● Check the image-adjustment settings ● Optimize scan quality for text paper guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, see - HP Color LaserJet Managed MFP E67650 | User Guide - Page 222
on the glass or platen. They might seep and damage the printer. NOTE: If you are having trouble with streaks on copies when you are using the document feeder, be sure to clean the small strip of following Scan features: ● Scan to Email ● Scan to Network Folder 210 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 223
of scanned images. For example, if the original document is printed on colored paper, use this feature to lighten the background without affecting the darkness of the image. ● Automatic Tone: Available for Flow printers only. The printer automatically adjusts the Darkness, Contrast, and Background - HP Color LaserJet Managed MFP E67650 | User Guide - Page 224
Scan. 2. Select one of the following Scan features: ● Scan to Email ● Scan to Network Folder ● Scan to USB Drive ● Scan to SharePoint® 212 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 225
3. Select Options, and then select File Type and Resolution. 4. Select one of the predefined Quality and File Size options, and then select Done. 5. Select Send or Save to start the scan. ENWW Improve scan image quality 213 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 226
feeder, load the original document into the feeder correctly, using the paper guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, see "Improve print quality" for further solutions. Check the scanner glass for - HP Color LaserJet Managed MFP E67650 | User Guide - Page 227
damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer. NOTE: If you are having trouble with streaks on copies when you are using the document feeder, be sure to clean the small strip of glass on the left side of - HP Color LaserJet Managed MFP E67650 | User Guide - Page 228
original document is printed on colored paper, use this feature to lighten the background without affecting the darkness of the image. ● Automatic Tone: Available for Flow printers only. The printer automatically the Settings icon. 2. Open the following menus: 216 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 229
to a different fax machine. If the fax quality is better, the problem is related to the initial recipient's fax machine settings or supplies status. Check changes: ● Make sure the original document is on white (not colored) paper. ● Increase the fax resolution, quality level, or contrast settings - HP Color LaserJet Managed MFP E67650 | User Guide - Page 230
directly to the phone jack on the wall to determine whether the problem is with the surge-protection device. Are you using a phone company voice-messaging service or an answering machine? If the rings-to-answer setting for the messaging service is lower than the rings-to-answer setting for the fax - HP Color LaserJet Managed MFP E67650 | User Guide - Page 231
If the Fax Accessory Page does not print, there might be a problem with the analog fax accessory. If you are using LAN fax or Internet fax settings yet. The fax accessory is installed and operational; however, the HP Digital Sending utility has either disabled the printer fax feature or has enabled - HP Color LaserJet Managed MFP E67650 | User Guide - Page 232
The following are some common fax problems. The fax failed to send JBIG is enabled, and the list have fax information associated with them. Not able to locate the Fax settings in HP Web Jetadmin Fax settings in HP Web Jetadmin are located under the device's status page drop-down menu. Select Digital - HP Color LaserJet Managed MFP E67650 | User Guide - Page 233
The volume setting needs to be adjusted. Adjust the volume in the Fax Send Settings menu and the Fax Receive Settings menu. ENWW Solve fax problems 221 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 234
222 Chapter 9 Solve problems ENWW - HP Color LaserJet Managed MFP E67650 | User Guide - Page 235
problems 170 double-sided printing Mac 58 Windows 55 drivers, supported 15 duplex printing Mac 58 duplex printing (double-sided) settings (Windows) 54 Windows 55 duplexing manually (Mac) 58 manually 7 Explorer, versions supported HP Embedded Web Server 140 F fax feeding problems 220 optimize for - HP Color LaserJet Managed MFP E67650 | User Guide - Page 236
troubleshooting tools 145 HP Embedded Web Server (EWS) features 140 network connection 141 HP ePrint 65 HP JetAdvantage business solutions 128 HP Stapling Mailbox clear jams 196 HP Web Jetadmin 156 HP Web Services driver settings Job Storage 61 managing network 149 manual duplex Mac 58 Windows 55 - HP Color LaserJet Managed MFP E67650 | User Guide - Page 237
193 HP Stapling Mailbox 196 locations 172 lower-right door 196 output bin 188 right door 193 Tray 1 177 Tray 2 179 paper pickup problems solving print drivers, supported 15 print media loading in Tray 1 22 print on both sides Mac 58 manually, Windows 55 Windows 55 print settings HP Embedded Web - HP Color LaserJet Managed MFP E67650 | User Guide - Page 238
feed problems 164 troubleshooting tools HP Embedded Web Server 145 two-sided printing settings (Windows) 54 U USB sending to 123 USB port enabling 67, 69 locating 7 USB storage accessories printing from 67 W Web browser requirements HP Embedded Web Server 140 Web sites customer support 160 HP Web
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User Guide
HP Color LaserJet Managed MFP E67
65
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HP
Color LaserJet Managed Flow MFP E67660
www.hp.com/videos/LaserJet
www.hp.com/support/colorljE67650mfp
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