HP Color LaserJet Pro M453-M454 User Guide
HP Color LaserJet Pro M453-M454 Manual
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- HP Color LaserJet Pro M453-M454 | User Guide - Page 1
HP Color LaserJet Pro M454 User Guide www.hp.com/videos/LaserJet www.hp.com/support/colorljM454 - HP Color LaserJet Pro M453-M454 | User Guide - Page 2
- HP Color LaserJet Pro M453-M454 | User Guide - Page 3
HP Color LaserJet Pro M454 User Guide - HP Color LaserJet Pro M453-M454 | User Guide - Page 4
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Color LaserJet Pro M453-M454 | User Guide - Page 5
use the touchscreen control panel 8 Printer hardware setup and software installation ...9 Printer specifications ...10 Technical specifications ...10 Supported operating systems ...11 Mobile printing solutions ...12 Printer dimensions ...13 Power consumption, electrical specifications, and acoustic - HP Color LaserJet Pro M453-M454 | User Guide - Page 6
feature 39 Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature 39 Troubleshoot Cartridge Policy control panel How to print (Windows) ...52 Automatically print on both sides (Windows 52 Manually print on both sides (Windows) ...53 Print multiple pages per sheet (Windows - HP Color LaserJet Pro M453-M454 | User Guide - Page 7
Manually print on both sides (macOS) ...55 Print multiple pages per sheet (macOS) 70 5 Manage the printer ...71 Use HP Web Services applications (touchscreen models only 71 Change the printer connection type (Windows) ...72 Advanced configuration with HP Embedded Web Server and Printer Home Page - HP Color LaserJet Pro M453-M454 | User Guide - Page 8
Manually : Update the firmware using the HP Printer Update utility 84 6 Solve problems ...85 Customer support ...85 Restore the factory-set defaults 13.09 102 Resolving print quality problems ...104 Introduction ...104 Troubleshoot print quality ...105 Update the printer firmware ...105 Print - HP Color LaserJet Pro M453-M454 | User Guide - Page 9
111 Calibrate the printer to align the colors 111 Adjust color settings (Windows 111 Print and interpret the print quality page 111 Check the EconoMode settings 112 Adjust print density ...113 Troubleshoot image defects ...114 Solve wired network problems ...123 Introduction ...123 Poor physical - HP Color LaserJet Pro M453-M454 | User Guide - Page 10
Index ...129 viii ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 11
For more information: For video assistance, see www.hp.com/videos/LaserJet. The following information is correct at the time of publication. For current information, see the support home page for your printer: www.hp.com/support/colorljM454. HP's all-inclusive help for the printer includes the - HP Color LaserJet Pro M453-M454 | User Guide - Page 12
● Caution: Hot surface ● Caution: Keep body parts away from moving parts ● Caution: Sharp edge in close proximity ● Warning Potential shock hazard Review this important safety information. 2 Chapter 1 Printer overview ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 13
injury from fire or electric shock. ● Read and understand all instructions in the user guide. ● Observe all warnings and instructions marked on the product. ● Use only a grounded electrical outlet software used in this printer, visit www.hp.com/software/opensource. ENWW Open source license 3 - HP Color LaserJet Pro M453-M454 | User Guide - Page 14
Printer views Identify parts on the printer and buttons on the control panel. ● Printer front view ● Printer back view ● 2-line control panel view (nw and dn models) ● Touchscreen control panel view (dw model) Printer front view Identify the parts on the front of the printer. Figure 1-1 Printer - HP Color LaserJet Pro M453-M454 | User Guide - Page 15
Printer back view Identify the parts on the back of the printer. Figure 1-2 Printer rear view 1 2 3 7 4 5 6 Number 1 2 3 4 5 6 7 Description Rear door (nw model only, access for clearing jams) Front door release button Duplexer (dn and dw models only) USB port for job storage USB port for - HP Color LaserJet Pro M453-M454 | User Guide - Page 16
Figure 1-3 2-line control panel 2 3 1 4 5 6 9 8 Number 1 2 3 4 5 6 7 8 9 7 Item Ready light (green) Attention light (amber) Control panel display Left arrow button OK button Right arrow button Cancel button Wireless button (wireless models only) Back arrow button Description This light is - HP Color LaserJet Pro M453-M454 | User Guide - Page 17
the printer control panel features, go to the support home page for your printer: www.hp.com/support/colorljM454. NOTE: The features that appear on the icons. icons Pull down the tab to open the Jobs menu. Color touchscreen Provides access to menus, help animations, and printer information. Help - HP Color LaserJet Pro M453-M454 | User Guide - Page 18
wireless status and change wireless settings. You can also print a wireless test report, which helps diagnosing network connection issues. HP ePrint icon: Opens the Web Services Summary menu, where you can check ePrint status details, change ePrint settings, or print an Info page. Wi-Fi Direct - HP Color LaserJet Pro M453-M454 | User Guide - Page 19
Installation Guide that came with the printer. For additional instructions, go to HP support on the web. Go to www.hp.com/support/colorljM454 for HP's all-inclusive help for the printer, which includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download - HP Color LaserJet Pro M453-M454 | User Guide - Page 20
. For current information, see the support home page for your printer: www.hp.com/support/colorljM454. Technical specifications Review the technical BLE) Wi-Fi Direct for printing from mobile devices 2-line control panel Color touchscreen control panel Prints 27 pages per minute (ppm) on A4 and - HP Color LaserJet Pro M453-M454 | User Guide - Page 21
devices are supported with this printer. Download HP Easy Start either from 123.hp.com/laserjet or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included in the HP Software Installer. 1. Go to 123.hp.com/laserjet. 2. Follow the - HP Color LaserJet Pro M453-M454 | User Guide - Page 22
High Sierra 10.13, macOS Mojave 10.14 To install the print driver, download HP Easy Start from 123.hp.com/laserjet. Follow the steps provided to install the printer software and print driver. 1 Windows 8 RT support is provided through Microsoft IN OS Version 4, 32-bit driver. 2 Windows 8.1 RT - HP Color LaserJet Pro M453-M454 | User Guide - Page 23
● Google Cloud Print ● AirPrint ● Android Printing ● HP Roam Printer dimensions Make sure your printer environment is large enough to accommodate the printer. 3 3 1 1 2 2 Table 1-6 Dimensions for the M454nw model Measurement Printer fully closed 1 - - HP Color LaserJet Pro M453-M454 | User Guide - Page 24
operate properly, the printer must be in an environment that meets certain power specifications. For current information, see the support home page for your printer:www.hp.com/support/colorljM454. CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert - HP Color LaserJet Pro M453-M454 | User Guide - Page 25
Operating environment range Review the recommended operating-environment specifications for your printer. Table 1-9 Operating environment specifications Environment Recommended Allowed Temperature Relative humidity 15° to 27°C (59° to 80.6°F) 20% to 70% relative humidity (RH) 15° to 30°C (59 - HP Color LaserJet Pro M453-M454 | User Guide - Page 26
16 Chapter 1 Printer overview ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 27
● Load and print envelopes For more information: HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Introduction - HP Color LaserJet Pro M453-M454 | User Guide - Page 28
Load paper to Tray 1 Review the following information about loading paper to Tray 1. ● Introduction ● Load Paper Tray 1 (multipurpose tray) ● Tray 1 paper orientation Introduction The following information describes how to load paper into Tray 1. Load Paper Tray 1 (multipurpose tray) Follow these - HP Color LaserJet Pro M453-M454 | User Guide - Page 29
3. Press down on the tab on the right paper guide, and then spread the paper guides to the correct size. 4. Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximum height indicators. - HP Color LaserJet Pro M453-M454 | User Guide - Page 30
Table 2-1 Tray 1 paper orientation Paper type Letterhead or preprinted Output 1-sided printing How to load paper Face-up Top edge leading into the printer 123 20 Chapter 2 Paper trays ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 31
123 123 Table 2-1 Tray 1 paper orientation (continued) Paper type Output Letterhead or preprinted 2-sided printing How to load paper Face-down Top edge away from the printer Pre-punched 1-sided or 2-sided printing Face-up Holes toward the left side of the printer ENWW Load paper to Tray 1 - HP Color LaserJet Pro M453-M454 | User Guide - Page 32
2 This tray holds up to 250 sheets of 75 g/m2 (20 lb) paper. 1. Open tray 2. 2. Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the guides to the size of the paper being used. 3. To load legal-size paper, extend the tray front by squeezing the - HP Color LaserJet Pro M453-M454 | User Guide - Page 33
, see Tray 2 paper orientation on page 24. 5. Make sure that the paper stack is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the - HP Color LaserJet Pro M453-M454 | User Guide - Page 34
6. After making sure that the paper stack is below the tray full indicator, close the tray. 7. At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed from the tray. Tray 2 paper - HP Color LaserJet Pro M453-M454 | User Guide - Page 35
Table 2-2 Tray 2 paper orientation Paper type Letterhead or preprinted Output 1-sided printing How to load paper Face-up Top edge toward the printer. 123 Letterhead or preprinted 2-sided printing Face-down Top edge away from the printer 123 Prepunched 1-sided printing or 2-sided printing - HP Color LaserJet Pro M453-M454 | User Guide - Page 36
For information about positioning and orienting envelopes in Tray 2, see Envelope orientation on page 31. 26 Chapter 2 Paper trays ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 37
of paper from Tray 3. Print these types of paper only from Tray 1. 1. Open Tray 3. 2. Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the guides to the size of the paper being used. 3. To load legal-size paper, extend the tray front by squeezing the - HP Color LaserJet Pro M453-M454 | User Guide - Page 38
, see Tray 3 paper orientation on page 29. 5. Make sure that the paper stack is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the - HP Color LaserJet Pro M453-M454 | User Guide - Page 39
7. At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed from the tray. Tray 3 paper orientation When using paper that requires a specific orientation, load it according to the - HP Color LaserJet Pro M453-M454 | User Guide - Page 40
Table 2-3 Tray 3 paper orientation (continued) Paper type Output Letterhead or preprinted 2-sided printing How to load paper Face-down Top edge away from the printer Prepunched 1-sided printing or 2-sided printing Face-up Holes on left side of the printer 123 30 Chapter 2 Paper trays ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 41
list, select the correct size for the envelopes. 5. In the Paper type drop-down list, select Envelope. 6. In the Paper source drop-down list, select Manual feed. 7. Click the OK button to close the Document Properties dialog box. 8. In the Print dialog box, click the OK button to print the job - HP Color LaserJet Pro M453-M454 | User Guide - Page 42
Table 2-4 Envelope orientation Tray Tray 1 How to load Face-up Short, postage-end leading into the printer Tray 2 Face-up Short, postage-end leading into the printer 32 Chapter 2 Paper trays ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 43
For video assistance, see www.hp.com/videos/LaserJet. For more information: HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and - HP Color LaserJet Pro M453-M454 | User Guide - Page 44
and paper Order genuine HP parts or accessories Order through service or support providers Order using the HP Embedded Web Server (EWS) Ordering information www.hp.com/go/suresupply www.hp.com/buy/parts Contact an HP-authorized service or support provider. To access, in a supported Web browser on - HP Color LaserJet Pro M453-M454 | User Guide - Page 45
High-capacity replacement magenta toner cartridge 415X For use in Asia Pacific only HP 416A Black Original LaserJet Toner Standard-capacity replacement black toner Cartridge cartridge 416A HP 416A Cyan Original LaserJet Toner Cartridge Standard-capacity replacement cyan toner cartridge 416A - HP Color LaserJet Pro M453-M454 | User Guide - Page 46
HP LaserJet printers to reduce repair time. More information about the CSR program and benefits can be found at www.hp.com/go/csr-support and www.hp.com/go/csr-faq. Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider - HP Color LaserJet Pro M453-M454 | User Guide - Page 47
Web Server (EWS). ● Introduction ● Enable or disable the Cartridge Policy feature ● Enable or disable the Cartridge Protection feature Introduction Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and protect the cartridges that are installed - HP Color LaserJet Pro M453-M454 | User Guide - Page 48
control panel to disable the Cartridge Policy feature ● Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ● Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ● Troubleshoot Cartridge Policy control panel error messages NOTE: Enabling or disabling - HP Color LaserJet Pro M453-M454 | User Guide - Page 49
the Cartridge Policy feature From the EWS, a network administrator can disable the Cartridge Policy feature. This removes the restriction that only genuine HP cartridges can be used. 1. Locate the printer's IP address on the printer control panel: ● Touchscreen control panel: From the Home screen on - HP Color LaserJet Pro M453-M454 | User Guide - Page 50
menu and select Off. 6. Click Apply to save the changes. Troubleshoot Cartridge Policy control panel error messages Review the recommended actions for Cartridge 10.0X.30 Unauthorized Cartridge The administrator has configured this printer to use only genuine HP supplies that are still - HP Color LaserJet Pro M453-M454 | User Guide - Page 51
panel to disable the Cartridge Protection feature ● Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature ● Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature ● Troubleshoot Cartridge Protection control panel error messages NOTE: Enabling or - HP Color LaserJet Pro M453-M454 | User Guide - Page 52
and the OK button to open the following menus: 1. Supply Settings 2. Cartridge Protection 3. Select Off to disable the feature. Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature From the EWS, a network administrator can enable the Cartridge Protection feature. This - HP Color LaserJet Pro M453-M454 | User Guide - Page 53
Apply to save the changes. Troubleshoot Cartridge Protection control panel error messages Recommended action 10.0X.57 Protected Cartridge The cartridge can only be printers that initially protected it cartridge. using HP Cartridge Protection. The Cartridge Protection feature allows an - HP Color LaserJet Pro M453-M454 | User Guide - Page 54
a message on the printer, or if you have print quality problems. ● Toner cartridge information ● Remove and replace the toner cartridges Africa only HP 415A Black Original LaserJet Toner Standard-capacity replacement black toner Cartridge cartridge 415A HP 415A Cyan Original LaserJet Toner - HP Color LaserJet Pro M453-M454 | User Guide - Page 55
High-capacity replacement magenta toner cartridge 415X For use in Asia Pacific only HP 416A Black Original LaserJet Toner Standard-capacity replacement black toner Cartridge cartridge 416A HP 416A Cyan Original LaserJet Toner Cartridge Standard-capacity replacement cyan toner cartridge 416A - HP Color LaserJet Pro M453-M454 | User Guide - Page 56
Figure 3-1 Toner cartridge components 212 11 33 Number 1 2 3 Description Handle Imaging drum Memory chip CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used toner - HP Color LaserJet Pro M453-M454 | User Guide - Page 57
1 2 2. Grasp the blue handle on the toner cartridge drawer, and then pull out the drawer. 3. Grasp the handle on the toner cartridge, and then pull the toner cartridge straight up to remove it. 4. Remove the new toner cartridge package from the box, and then pull the release tab on the packaging. - HP Color LaserJet Pro M453-M454 | User Guide - Page 58
rock it 5-6 times. 7. Do not touch the imaging drum on the bottom of the toner cartridge. Fingerprints on the imaging drum can cause print-quality problems. Also, do not expose the cartridge to light unnecessarily. 48 Chapter 3 Supplies, accessories, and parts ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 59
8. Insert the new toner cartridge into the drawer. Make sure that the color chip on the cartridge matches the color chip on the drawer. 9. Close the toner cartridge drawer. 10. Close the front door. ENWW Replace the toner cartridges 49 - HP Color LaserJet Pro M453-M454 | User Guide - Page 60
several cartridges you need to recycle. See the enclosed recycling guide for information about recycling. In the US, a pre-paid shipping hp.com/ recycle to print a pre-paid shipping label. Adhere the pre-paid shipping label to the box, and return the used cartridge to HP for recycling. 1 2 http://www.hp - HP Color LaserJet Pro M453-M454 | User Guide - Page 61
(touchscreen control panel only) For more information: HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 62
● Automatically print on both sides (Windows) ● Manually print on both sides (Windows) ● Print multiple programs. ● For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads of the paper. Use a paper size and type supported by the duplexer. 1. From the software program, select - HP Color LaserJet Pro M453-M454 | User Guide - Page 63
Manually print on both sides (Windows) Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support different software programs. ● For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver - HP Color LaserJet Pro M453-M454 | User Guide - Page 64
click Print to print the job. Additional print tasks Locate information on the Web for performing common printing tasks. Go to www.hp.com/support/colorljM454. Instructions are available for print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or - HP Color LaserJet Pro M453-M454 | User Guide - Page 65
paper. Use a paper size and type supported by the duplexer. This feature is available if you install the HP print driver. It might not be available using a paper size or type not supported by the duplexer, you can print on both sides of the paper using a manual process. You will need to reload the - HP Color LaserJet Pro M453-M454 | User Guide - Page 66
This feature is available if you install the HP print driver. It might not be available if you are using AirPrint. 1. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu. NOTE: The name of the - HP Color LaserJet Pro M453-M454 | User Guide - Page 67
. 5. Click the Print button. Additional print tasks Locate information on the Web for performing common printing tasks. Go to www.hp.com/support/colorljM454. Instructions are available for print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size - HP Color LaserJet Pro M453-M454 | User Guide - Page 68
Before you begin, install the printer software if it is not already installed. Go to www.hp.com/support, click Software and Drivers, and then follow the onscreen instructions to download the latest HP software. When the print driver is installed, the Job Storage option is set to Automatic by default - HP Color LaserJet Pro M453-M454 | User Guide - Page 69
2. Insert the USB flash drive into the rear USB port. Figure 4-1 Insert USB flash drive A message displays on the control panel warning that the USB drive will be formatted. Select OK to complete the procedure. 3. Open the print driver to verify the Job Storage tab is visible. If it is visible, the - HP Color LaserJet Pro M453-M454 | User Guide - Page 70
HP AiO Printer Remote application downloads additional driver features when More settings is selected. 3. Click the Job Storage tab. NOTE: If the Job Storage tab is not showing, follow the instructions password at the control panel. The job is deleted manually or by the job retention schedule. 5. To - HP Color LaserJet Pro M453-M454 | User Guide - Page 71
Storage menu. NOTE: If the Job Storage menu is not showing, follow the instructions in the "Disable or enable job storage feature" section to activate the menu must provide the required PIN at the control panel. The job is deleted manually or by the job retention schedule. 5. To use a custom user - HP Color LaserJet Pro M453-M454 | User Guide - Page 72
3. Navigate to and select the name of the job that you want to print. If the job is private or encrypted, enter the PIN or password. Touch Done (touchscreen control panel). 4. Print the job: ● Touchscreen control panel: To adjust the number of copies, touch the box to the left of the Print button - HP Color LaserJet Pro M453-M454 | User Guide - Page 73
sent to printer for Job Accounting purposes Printing jobs sent from drivers on the client (e.g., PC) may send personally identifiable information to HP's Printing and Imaging devices. This information may include, but is not limited to, user name and client name from which the job originated - HP Color LaserJet Pro M453-M454 | User Guide - Page 74
a laptop, tablet, smartphone, or other mobile device. ● Introduction ● Wi-Fi Direct printing (wireless models only) ● HP ePrint via Email (touchscreen control panel) ● HP ePrint via Email (2-line LCD control panel) ● AirPrint ● Android embedded printing Introduction Review the following information - HP Color LaserJet Pro M453-M454 | User Guide - Page 75
Wi-Fi Direct name NOTE: Not all mobile operating systems are currently supported by Wi-Fi Direct. Use Wi-Fi Direct to print wirelessly from HP Smart app ● Android mobile devices using the HP Smart app or the Android embedded print solution ● PC and Mac devices using the HP ePrint Software ● HP - HP Color LaserJet Pro M453-M454 | User Guide - Page 76
NOTE: In environments where more than one model of the same printer is installed, it might be helpful to provide each printer a unique Wi-Fi Direct name for easier printer identification when using Wi-Fi Direct printing. To view the Wi-Fi Direct Name on a touchscreen control panel, go to the Home - HP Color LaserJet Pro M453-M454 | User Guide - Page 77
any email-enabled device. These instructions are for printer models with a touchscreen control panel. To use HP ePrint, the printer must meet these requirements: ● The printer must be connected to a wired or wireless network and have Internet access. ● HP Web Services - HP Color LaserJet Pro M453-M454 | User Guide - Page 78
Setup, click Continue, and then follow the onscreen instructions to accept the terms of use. The printer enables Web Services and then prints an information page. The information page contains the printer code that is necessary to register the printer at HP Connected. 7. Go to www.hpconnected.com to - HP Color LaserJet Pro M453-M454 | User Guide - Page 79
iOS device or Mac computer, without having a print driver installed. AirPrint is supported for iOS and from Mac computers running macOS (10.7 Lion and newer). Use AirPrint versions 1.3 and earlier do not support USB connections. Android embedded printing HP's built-in print solution for Android and - HP Color LaserJet Pro M453-M454 | User Guide - Page 80
printer models with a touchscreen control panel. The printer accepts standard USB flash drives in the USB port that is located below the control panel. It supports the following types of files: ● .pdf ● .jpg ● .prn and .PRN ● .pcl and .PCL ● .ps and .PS ● .doc and .docx ● .ppt and .pptx Print USB - HP Color LaserJet Pro M453-M454 | User Guide - Page 81
information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Use HP Web Services applications (touchscreen models only) With Web Services, you can add print apps to your printer using - HP Color LaserJet Pro M453-M454 | User Guide - Page 82
individual print apps and to create an account, visit the HP Connected site at HP Connected. With an HP Connected account, you can add, configure, or remove so, open the EWS (see Open the Embedded Web Server), click the Web Services tab, and then click Turn Off next to the Print Apps option. Change - HP Color LaserJet Pro M453-M454 | User Guide - Page 83
types and sizes) ● View and print internal pages ● View and change network configuration The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP Embedded Web Server does not support IPX-based printer connections. You do not have to have Internet access to open - HP Color LaserJet Pro M453-M454 | User Guide - Page 84
the website. Accessing this website will not harm the computer. Table 5-1 HP Embedded Web Server tabs Tab or section Description Home tab ● Sleep printer, status, and configuration information. ● Web Services: Set up and manage Web Services such as HP ePrint and Print Apps. ● Printer Update: - HP Color LaserJet Pro M453-M454 | User Guide - Page 85
Table 5-1 HP Embedded Web Server tabs (continued) Tab or section Description Web Services tab ● Web Services Settings Network tab ● General (Network-connected Alerts ● Restore Defaults ● Firewall ENWW Advanced configuration with HP Embedded Web Server and Printer Home Page (EWS) 75 - HP Color LaserJet Pro M453-M454 | User Guide - Page 86
or change network settings ● Rename the printer on a network ● Manually configure IPv4 TCP/IP parameters from the control panel ● Link speed sections to configure the printer network settings. Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function - HP Color LaserJet Pro M453-M454 | User Guide - Page 87
Rename the printer on a network Use the HP Embedded Web Server (EWS) to rename the printer on a network to open the following menus: 1. Network Setup 2. Ethernet Settings 3. IP Settings 4. Manual 3. Use the arrow buttons to enter the IP Address and then press OK. ENWW Configure IP network settings - HP Color LaserJet Pro M453-M454 | User Guide - Page 88
4. Use the arrow buttons to enter the Subnet Mask and then press OK. 5. Use the arrow buttons to enter the Gateway and then press OK. Link speed and duplex settings The link speed and communication mode of the print server must match the network hub. For most situations, leave the printer in - HP Color LaserJet Pro M453-M454 | User Guide - Page 89
components. Assign or change the system password using the Embedded Web Server Assign an administrator password for access to the printer and the HP Embedded Web Server so that unauthorized users cannot change the printer settings. 1. Locate the printer's IP address on the printer control panel - HP Color LaserJet Pro M453-M454 | User Guide - Page 90
printer has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner. However, using EconoMode can also reduce print quality. HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in - HP Color LaserJet Pro M453-M454 | User Guide - Page 91
● Touchscreen control panel: Touch the desired option from the list. ● 2-line LCD control panel: Use the arrow buttons to select the number of minutes, and then press the OK button to save the setting. Set the Shutdown Mode/Shutdown after Sleep (Hr.) setting Use the control panel menus to specify - HP Color LaserJet Pro M453-M454 | User Guide - Page 92
, monitor, maintain, troubleshoot, and secure your printing and imaging environment - ultimately increasing business productivity by helping you save time, control costs, and protect your investment. HP Web Jetadmin upgrades are periodically made available to provide support for specific printer - HP Color LaserJet Pro M453-M454 | User Guide - Page 93
for a single printer. When you update the firmware, Web Service apps will update automatically. ● Method one: Update the firmware using the control panel ● Method two: Update the firmware using the HP Printer Update utility There are two supported methods to perform a firmware update on this printer - HP Color LaserJet Pro M453-M454 | User Guide - Page 94
HP Printer Update utility Follow these steps to manually download and install the HP this method. 1. Go to www.hp.com/go/support, click Software and Drivers, and HP Printer Update utility launches, select the printer that you wish to update, and then click Update. 6. Follow the on-screen instructions - HP Color LaserJet Pro M453-M454 | User Guide - Page 95
6 Solve problems Troubleshoot problems with the printer. Locate additional resources for help and technical support. ● Customer support ● Restore the ● Resolving print quality problems ● Solve wired network problems ● Solve wireless network problems For more information: HP's all-inclusive help - HP Color LaserJet Pro M453-M454 | User Guide - Page 96
purchase, and problem description ready Country/region phone numbers are on the flyer that was in the box with the printer or at www.hp.com/support. Get 24-hour Internet support, and download software utilities and www.hp.com/support/colorljM454 drivers Order additional HP service or maintenance - HP Color LaserJet Pro M453-M454 | User Guide - Page 97
touching the buttons in the menu. ● Some Help screens include animations that guide you through procedures, such as clearing jams. ● For screens that contain message that describes the problem. The message also contains instructions to help solve the problem. ENWW Control panel help system 87 - HP Color LaserJet Pro M453-M454 | User Guide - Page 98
its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner cartridge into the printer and close print quality is no longer acceptable. HP's Premium Protection Warranty expires when a message indicating that HP's Premium Protection Warranty on this - HP Color LaserJet Pro M453-M454 | User Guide - Page 99
low, but to continue printing. ● (For Color Cartridges): Select the Print Black option to set the service or support providers Order using the HP Embedded Web Server (EWS) Contact information www.hp.com/go/suresupply Contact an HP-authorized service or support provider. To access, in a supported - HP Color LaserJet Pro M453-M454 | User Guide - Page 100
paper. ● Introduction ● The printer does not pick up paper ● The printer picks up multiple sheets of paper Introduction The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking up multiple sheets of paper at one time. Either of these - HP Color LaserJet Pro M453-M454 | User Guide - Page 101
marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following image shows examples of the paper-size indentations in the trays. Most HP printers have markings similar to these. Figure 6-1 Examples of - HP Color LaserJet Pro M453-M454 | User Guide - Page 102
1 2 6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load paper, and continue. 7. The rollers above the tray might be contaminated. Clean the rollers with a 6-3 Roller locations for Tray 1 or the multipurpose tray 92 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 103
the paper stack against a table before returning it to the tray. Figure 6-4 Technique for flexing the paper stack 1 2 2. Use only paper that meets HP specifications for this printer. 3. Verify that the humidity in the room is within specifications for this printer, and that paper is being stored - HP Color LaserJet Pro M453-M454 | User Guide - Page 104
examples of the stack-height markings in the trays for various printers. Most HP printers have markings similar to these. Also make sure that all sheets stack 6. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in - HP Color LaserJet Pro M453-M454 | User Guide - Page 105
2 Rear door and fuser area (nw model only) Duplexer (dn and dw models only) 2 3 Experiencing frequent or recurring paper jams? Follow the steps to solve problems with frequent paper jams. If the first step does not resolve the - HP Color LaserJet Pro M453-M454 | User Guide - Page 106
the Home screen. Use the arrow buttons to navigate to Setup, and then press the OK button again. b. Open the following menus: 96 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 107
1. Reports 2. Printer Configuration Report If none of these steps resolves the problem, the printer might need service. Contact HP customer support. Clear paper jams in Tray 1 - 13.02 Use the following procedure to clear paper jams in Tray 1. When a jam occurs, the control panel displays an - HP Color LaserJet Pro M453-M454 | User Guide - Page 108
4. Push the tray plate back up into place. 5. Reinstall Tray 2. 6. Reopen Tray 1 and load paper into the tray. 98 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 109
Clear paper jams in Tray 2 - 13.03 Use the following procedure to check for a paper jam in Tray 2. When a jam occurs, the control panel displays an error message (2-line control panels) or an animation (touchscreen control panels) that assists in clearing the jam. 1. Pull the tray completely out of - HP Color LaserJet Pro M453-M454 | User Guide - Page 110
2. Remove any jammed or damaged sheets of paper. 3. Reinsert and close Tray 2. 100 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 111
NOTE: When reinserting the paper, make sure the paper guides are adjusted properly for the paper size. For more information, see Load paper to Tray 2 on page 22. Clear paper jams in the output bin - - HP Color LaserJet Pro M453-M454 | User Guide - Page 112
door, and it is hot. Do not attempt to reach into the area above the rear door until the fuser is cool. 102 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 113
1. Open the rear door. 2. Gently pull out any jammed paper from the rollers in the rear door area. 3. Close the rear door. ENWW Clear paper jams 103 - HP Color LaserJet Pro M453-M454 | User Guide - Page 114
image defects Introduction Use the information below to troubleshoot print-quality problems, including issues with image quality and color quality. The troubleshooting steps can help resolve the following defects: ● Blank pages ● Black pages ● Colors that do not align ● Curled paper ● Dark or - HP Color LaserJet Pro M453-M454 | User Guide - Page 115
● Try a different print driver ● Troubleshoot color quality ● Check the EconoMode settings ● Adjust print density To troubleshoot specific image defects, see Troubleshoot Image Defects. Update the printer firmware Try upgrading the printer firmware. See www.hp.com/support for more information. Print - HP Color LaserJet Pro M453-M454 | User Guide - Page 116
the tray is loaded with the correct type of paper. 3. Close the tray. 4. Follow the control panel instructions to confirm or modify the paper type settings for the tray. Check the paper type setting (Windows) Check Type drop-down list. 6. Click the Print button. 106 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 117
applicable, the status of other replaceable maintenance parts. ● Print quality problems can occur when using a toner cartridge that is at its a supply level is very low. ● HP's Premium Protection Warranty expires when a message indicating that HP's Premium Protection Warranty on this supply has - HP Color LaserJet Pro M453-M454 | User Guide - Page 118
the surface of the green imaging drum. CAUTION: Do not touch the imaging drum. Fingerprints on the imaging drum can cause print-quality problems. 4. If you see any scratches, fingerprints, or other damage on the imaging drum, replace the toner cartridge. 5. Reinstall the toner cartridge and print - HP Color LaserJet Pro M453-M454 | User Guide - Page 119
three: Set the individual tray alignment Step one: Use paper that meets HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports. ● Use paper that is of good quality and free of cuts - HP Color LaserJet Pro M453-M454 | User Guide - Page 120
and select the tray to adjust. 3. Print Test Page 3. Follow the instructions on the printed pages. 4. Scroll to or touch Print Test Page HP Web site: www.hp.com/support/colorljM454. Table 6-3 Print drivers Driver Description HP PCL.6 driver HP PCL 6 driver HP PCL-6 driver HP UPD PS driver HP - HP Color LaserJet Pro M453-M454 | User Guide - Page 121
Troubleshoot color quality Try the suggested steps if you have issues with color alignment or the quality of color images. ● Calibrate the printer to align the colors ● Adjust color settings (Windows) ● Print and interpret the print quality page Calibrate the printer to align the colors Calibration - HP Color LaserJet Pro M453-M454 | User Guide - Page 122
this does not solve the problem, determine if the dots are always the same color; for example, if magenta dots appear in all five color bands. If the dots are all the same color, replace that toner cartridge. ● If streaks appear in multiple color bands, contact HP. A component other than the toner - HP Color LaserJet Pro M453-M454 | User Guide - Page 123
. Adjust print density Adjust the print density when your printing results are too dense or too light in color. Complete the following steps to adjust the print density. 1. Locate the printer's IP address on the desired. 6. Click Apply to save the changes. ENWW Resolving print quality problems 113 - HP Color LaserJet Pro M453-M454 | User Guide - Page 124
Troubleshoot image defects Review examples of image defects and steps to resolve these defects. Table 6-4 Image defects table quick reference Defect Defect Black page on page 116 Table 6-5 Banding defects on page 116 Table 6-14 Streak defects on page 122 114 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 125
11 Image placement defects on page 119 Defect Table 6-8 Color plane registrations defects (color models only) on page 117 Table 6-13 Output defects , size, and weight are supported by the printer. See the printer support page at support.hp.com for a list of the supported paper sizes and types for - HP Color LaserJet Pro M453-M454 | User Guide - Page 126
.hp.com. Description The entire printed page is black. Possible solutions 1. Visually inspect the cartridge to check for damage. 2. Make sure that the cartridge is installed correctly. 3. Replace the cartridge. 4. If the issue persists, go to support.hp.com. 116 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 127
to support.hp.com. Table 6-8 Color plane registrations defects (color models only) Sample Description Possible solutions One or more color plane(s) is not aligned with the other color planes. defaults. 5. If the issue persists, go to support.hp.com. ENWW Resolving print quality problems 117 - HP Color LaserJet Pro M453-M454 | User Guide - Page 128
settings to match. If necessary, select a lighter paper type. 3. If the issue persists, go to support.hp.com. Toner rubs off along either edge of the page. This defect is more common at the 1. reprint the document. 5. If the issue persists, go to support.hp.com. 118 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 129
. 4. Make sure that the paper guides are adjusted to the correct size for the paper. Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. 5. If the issue persists, go to support.hp.com. ENWW Resolving print quality problems 119 - HP Color LaserJet Pro M453-M454 | User Guide - Page 130
is installed correctly. 5. Print a Supplies Status Page and check the life and usage of the cartridge. 6. Replace the cartridge. 7. If the issue persists, go to support.hp.com. 120 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 131
opened paper. 3. Print in duplex mode. 4. If the issue persists, go to support.hp.com. The paper does not stack well in the output tray. The stack might be If the defect is caused by extreme paper curl, refer to the troubleshooting steps for "Output curl." Use a different paper type. Use freshly - HP Color LaserJet Pro M453-M454 | User Guide - Page 132
occur anywhere on the page, in areas of fill or in sections with no printed content. On color models, these lines or streaks will also be visible on the ITB cleaning page. 1. Reprint the level in the cartridge. 5. If the issue persists, go to support.hp.com. 122 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 133
that the amber activity light flashes indicating network traffic, and the green link-status light is continuously lit indicating a network link. 4. If the problem continues, try a different cable or port on the hub. The computer is unable to communicate with the printer Verify that the printer is - HP Color LaserJet Pro M453-M454 | User Guide - Page 134
The printer is using incorrect link and duplex settings for the network HP recommends leaving these settings in automatic mode (the default setting). If for your network. New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and - HP Color LaserJet Pro M453-M454 | User Guide - Page 135
wireless network problems To resolve interference on a wireless network Introduction Use the troubleshooting information to help resolve issues. NOTE: To wireless radio in the printer is turned on. ● Verify that the service set identifier (SSID) is correct. Print a configuration page to determine the - HP Color LaserJet Pro M453-M454 | User Guide - Page 136
sure poles, walls, or support columns containing metal or concrete do that the wireless router supports Bonjour. The printer Verify that you can open the printer HP Embedded Web Server from a computer on Print a configuration page. 3. Compare the service set identifier (SSID) on the configuration - HP Color LaserJet Pro M453-M454 | User Guide - Page 137
. 4. Make sure that the router or printer connects to the same network that the computer connects to. a. Print a configuration page. b. Compare the service set identifier (SSID) on the configuration report to the SSID in the printer configuration for the computer. c. If the numbers are not the same - HP Color LaserJet Pro M453-M454 | User Guide - Page 138
and lower signal strength. ● Position the wireless router in a central location in line of sight with the wireless printers on the network. 128 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M453-M454 | User Guide - Page 139
color options changing, Windows 111 color theme changing, Windows 111 colors calibrate 111 control panel help 86 locating 4 locating features 5, 7 customer support 7 HP Customer Care 85 HP Embedded Web Server (EWS) features 73 HP ePrint 67, 68 HP EWS, using 73 HP Printer Home Page, using 73 HP Web - HP Color LaserJet Pro M453-M454 | User Guide - Page 140
and fuser area 102 Tray 1 97 Tray 2 99 Jetadmin, HP Web 82 jobs, stored creating (Windows) 58 deleting 58, 63 area 102 Tray 1 97 Tray 2 99 paper pickup problems solving 90, 93 paper trays part numbers 34 paper type 4 print drivers, supported 11 print on both sides Mac 55 manually, Windows 52 Windows - HP Color LaserJet Pro M453-M454 | User Guide - Page 141
low 88 support online 85 supported operating systems 11 system requirements HP Embedded Web Server 73 minimum 10 T technical support online 85 toner 10 locating 4 troubleshooting check toner-cartridge status 105, 107 color quality 111 network problems 123 paper feed problems 90 print quality - HP Color LaserJet Pro M453-M454 | User Guide - Page 142
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User Guide
www.hp.com/videos/LaserJet
www.hp.com/support/colorljM454
HP Color LaserJet Pro M454